Moorepay Limited

About the role The Zellis Customer Solutions (ZCS) Implementation Project Testing Manager will be responsible for executing and supporting test activities during implementation projects or programmes for Zellis' Strategic and Enterprise customers. The ZCS Implementation Project Testing Manager must have excellent stakeholder management and client relationship building skills and will be responsible for the successful support, execution, reporting back on various phases of testing and measurement of various phases of testing over multiple customer projects. This role will work closely with the ZCS Implementation project or programme manager, ZCS application consultants and the bespoke delivery teams. They will also partner with customer programme, project and test managers and testers to achieve the relevant delivery milestones on time, at the highest level of quality and on budget. In this role your key responsibilities will be: The Test Manager will be the key point of contact for all customer-related testing activities. This includes managing customer expectations, communicating test results and status updates, and maintaining a positive and productive relationship with customers. Collaborate with project managers, developers, and other team members to ensure timely and efficient delivery of testing services Excellent ability to work with cross functional teams and promote best practice across QAT Responsible for Test Planning, Test Strategy, Defect Management, Risk Mitigation Plans. Work closely with Test Analysts & Application Consultants (for Zellis, customer and third parties) in troubleshooting critical defects on defect resolution. Working with Application Consultants (for Zellis, customer and third parties) to agree priority of work for a given period and to ensure this is achieved as planned. Participated in Daily Scrum Meeting and Weekly Meeting project meetings and providing test status by highlighting risks. Facilitate and own Defect Triage meeting and informing Senior Management of Risks / Issues discovered while testing. Finding and assigning resources for the different tasks that have been defined. Experience in "closing the loop" and "continuous improvement" of Testing strategies based on learnings from field issues. Strong analytical and reasoning skills. Excellent communicator, well organized, good team builder, cooperative and composed under pressure, experienced with matrix management. Coordinate SIT and UAT activities on both functional testing. Manage defect triages and coordinate bug fixes with different teams. Identify, manage and escalate risks. Review test status and test evidence, ensure testing deliverables are of high quality and meet standards, and validate SLAs were met. Publish test status report and test summary Reports for differing audiences range from project teams to steerco level audiences. Working with the ZCS and customer Project or Test Manager to develop a "One Team" approach to testing and to ensure that all testing activities are delivered on time, at the highest level of quality and on budget. Input and support into the project test strategy, scope and test plan with the Project Test Manager and customer, based on Zellis standard Implementation methodology, including entry and exit criteria and defect categorisation and prioritisation measures. Executing defined testing activities so that they are undertaken in accordance with the relevant test strategy and plan. Input, guidance and drafting test scenarios, test Scripts and test cases as part of the test strategy Working alongside test resources, application consultants and bespoke delivery teams in providing accurate regular future forecasts against targets. Coaching and supporting more inexperienced test analysts and application consultants in the delivery of testing activities Attending and inputting into required test meetings (including milestone or stage gate reviews and sign off meetings) and inputting and supporting test reporting to inform project stakeholders of testing progress driving delivery against the agreed test plan. Reporting testing defects in line with the testing defect management process Input into the continuous improvement approach to overall ZCS customer testing strategy to ensure it follows best practice and takes advantage of automation, innovation and the latest agile or iterative delivery methodology in a customer friendly way. Skills & experience Acting as a Project Test Manager working on Implementation/Transition projects with Strategic and Enterprise customers Coordinating test activities as part of a matrix structure Reporting defects to defect management for in flight testing activities Excellent communication skills and the ability to develop robust and enduring relationships with stakeholders. Action oriented and collaborative team player. Passionate, driven and with defined teamwork and coaching skills enabling this analyst to gain confidence and buy-in from his/her peers. Capable of conveying complex concepts in simple terms and of tailoring their presentation style of delivery to suit their audience. Should be able to work effectively at all levels.Will have the gravitas, charisma and knowledge to be credible in many business situations (with Zellis, Customers & third parties). Strong stature and presence.Must be highly credible both internally and with customer and internal business partners. Excellent interpersonal skills will be needed in order to build strong relationships and to sustain confidence with customers and other colleagues that will be critical to the success of this role. Experience working in the HR & Payroll software and/or outsourcing industry (Preferred) Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services.With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

About the role Zellis is seeking a Principal Consultant to deliver the HR and Reward transformations for our customers and prospects. An external facing role, you will not have a direct team but instead will lead a virtual team, on an engagement-by-engagement basis, to deliver the outcomes. The types of projects you will be delivering will drive HR and Reward transformation for customers enabling them to take full advantage of good practice, AI and automation. This Principal Consultant will be extremely credible with customers, have a strong delivery history and be enthusiastic about transformation. The Principal Consultant is expected to have close working relationships with Commercial, Implementation, Technology and Managed Services. The chosen candidate will bring experience, gravitas and a pragmatic and transformational approach to engaging internal stakeholders, will function as the voice of the customer internally (in a delivery context) and have a 'can do' attitude to enable us to exceed customer expectations and become their trusted partner. Please note this is a 12 Month FTC In this role your key responsibilities will be: Customer-facing involvement with clients; specifically, to review the current operations and strategy, undertake a gap analysis against good practice (process and technology), process redesign, organisational design and implementation of the recommendations. Undertake job evaluations and/or pay audits for both public and private sector customers. Readily embrace new product features and the opportunity this presents to deliver improved digitalisation to customers. Identifying and pulling together the right project team with the right mix of skills for each engagement and project managing simple projects without the need for a project manager. Own the delivery of each project in line with expected outcomes, bringing accountability for customer satisfaction, customer benefits and quality KPI achievement and delivering in line with target margins. Great collaborator: willing to take leadership role in driving initiatives, working across organisations, and structuring approaches to new opportunities. Leading on post project reviews and implementing lessons learnt in other engagements. Cross-functional influence, relationship building, and project management skills. Skills & experience Exceptional communication skills and ability to develop robust and enduring relationships with stakeholders at all levels of the internal and/or customer business. An action oriented and collaborative collaborator by nature. Enthusiastic, driven and with defined leadership qualities with the ability to gain confidence and buy-in from his/her peers. Strong delivery history for improving the internal HR, Reward and/or WFM operations. Experience of undertaking job evaluations (either public or private sector) and pay audits (gender, disability and/or ethnicity). Strong customer focus and ability to act as a point of escalation, driving through the remediations. Continuous improvement mindset and problem-solving skills. Capable of conveying complex concepts in simple terms and of tailoring presentation style of delivery to suit the audience. Must be able to work effectively at all levels. Will have the gravitas, passion, and knowledge to be credible in all business situations. Strong stature and presence. Must be highly credible both internally and with business partners. Excellent people skills will be needed to build strong relationships and to sustain confidence with other colleagues that will be critical to the success of this role. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services.With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

About the role About the Role This isn't a traditional content marketing role. It focuses more on storytelling and creating strong campaign narratives that guide the buyer through their journey, closely aligned with our go-to-market strategy. You'll be the owner of our core brand messages, campaign content, and GTM storytelling, ensuring Zellis shows up with clarity, consistency, and impact across every touchpoint. We're looking for a someone who can shape compelling narratives that drive awareness, trust, and demand across the buyer journey. This is a content and messaging leadership role tightly integrated with go-to-market, product, and demand generation functions. As Head of Content Marketing & Design, you'll lead the development of core messaging frameworks, campaign narratives, and buyer-stage content that fuels our go-to-market motions. You'll work at the intersection of product marketing, demand generation, and creative, ensuring our story is told and remembered. You'll oversee the messaging strategy for our key campaigns, product launches, and brand pillars. In partnership with the Web and Demand Generation teams you'll also co- develop high-performing content assets, hero reports, thought leadership, playbooks, videos, sales enablement tools, that help move prospects from awareness to opportunity. This is a strategic, hands-on role for someone who can combine clear positioning with persuasive storytelling, and who understands how content fuels pipeline and revenue. The successful candidate will be required to travel to one of our UK offices one day per week (preferably Watford or Peterborough); and have flexibility to travel to customer events, company meetings and industry events. In this role, your responsibilities will include Brand messaging & positioning Own and evolve Zellis' core brand and business messaging architecture. Build message frameworks that support go-to-market strategy, competitive positioning, and customer relevance Ensure all content and messaging reflects a consistent tone of voice, clear high level value proposition, and buyer-centric narrative Campaign & content strategy Collaborate with Demand Gen and Product Marketing to create campaign storylines that support lead generation, product launches, and ABM Lead the creation of campaign hero content: thought leadership reports, executive insights, long-form guides, explainer videos, etc. Partner with Demand Gen and Web teams to co-design and manage content journeys across the funnel, from brand awareness to sales enablement Go-to-market collaboration Support Product Marketing as they lead messaging for new product launches, working in partnership to shape compelling narratives that resonate in the market. Support sales enablement efforts by producing and maintaining a Zellis wide standard library and one-pagers Partner with digital and performance marketing teams to tailor messaging by channel (web, email, social, events) Content creation & oversight Write, edit, and oversee the production of high-impact content across formats and channels - primarily Web and social media Manage agency and freelancer partners to scale content production where needed Partner with Demand Gen to evolve an editorial calendar in line with campaign timelines, PR activities and go-to-market milestones Measurement & optimisation Define and track KPIs related to content engagement, campaign impact, and messaging effectiveness Run message testing and optimise based on performance insights and audience feedback Improve content reuse, versioning, and modularity across different teams and channels Key KPIs Campaign engagement: Views, downloads, time-on-page, and engagement with hero and mid-funnel content Sales enablement usage: Adoption and utilisation of messaging decks, one-pagers, and battlecards Content velocity: Volume and timeliness of content delivered per campaign or launch Message consistency: Internal adoption of messaging framework across marketing and sales SEO contribution: Organic performance of strategic content assets Brand guardianship Skills & experience Essential Skills 10-15 years' experience in B2B content strategy, product marketing, or brand messaging roles Proven ability to create and implement messaging frameworks and campaign narratives Excellent writing and storytelling skills with a portfolio of high-performing B2B content Strong understanding of the SaaS buyer journey and how content influences revenue Experience partnering with GTM, demand generation, product marketing and sales teams Adept at managing freelancers, designers, or agencies to scale output Organised, collaborative, and comfortable managing multiple projects in parallel This role will have 3 direct reports and must already have people management experience. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services.With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

About the role About the Role This isn't a traditional content marketing role. It focuses more on storytelling and creating strong campaign narratives that guide the buyer through their journey, closely aligned with our go-to-market strategy. You'll be the owner of our core brand messages, campaign content, and GTM storytelling, ensuring Zellis shows up with clarity, consistency, and impact across every touchpoint. We're looking for a someone who can shape compelling narratives that drive awareness, trust, and demand across the buyer journey. This is a content and messaging leadership role tightly integrated with go-to-market, product, and demand generation functions. As Head of Content Marketing & Design, you'll lead the development of core messaging frameworks, campaign narratives, and buyer-stage content that fuels our go-to-market motions. You'll work at the intersection of product marketing, demand generation, and creative, ensuring our story is told and remembered. You'll oversee the messaging strategy for our key campaigns, product launches, and brand pillars. In partnership with the Web and Demand Generation teams you'll also co- develop high-performing content assets, hero reports, thought leadership, playbooks, videos, sales enablement tools, that help move prospects from awareness to opportunity. This is a strategic, hands-on role for someone who can combine clear positioning with persuasive storytelling, and who understands how content fuels pipeline and revenue. The successful candidate will be required to travel to one of our UK offices one day per week (preferably Watford or Peterborough); and have flexibility to travel to customer events, company meetings and industry events. In this role, your responsibilities will include Brand messaging & positioning Own and evolve Zellis' core brand and business messaging architecture. Build message frameworks that support go-to-market strategy, competitive positioning, and customer relevance Ensure all content and messaging reflects a consistent tone of voice, clear high level value proposition, and buyer-centric narrative Campaign & content strategy Collaborate with Demand Gen and Product Marketing to create campaign storylines that support lead generation, product launches, and ABM Lead the creation of campaign hero content: thought leadership reports, executive insights, long-form guides, explainer videos, etc. Partner with Demand Gen and Web teams to co-design and manage content journeys across the funnel, from brand awareness to sales enablement Go-to-market collaboration Support Product Marketing as they lead messaging for new product launches, working in partnership to shape compelling narratives that resonate in the market. Support sales enablement efforts by producing and maintaining a Zellis wide standard library and one-pagers Partner with digital and performance marketing teams to tailor messaging by channel (web, email, social, events) Content creation & oversight Write, edit, and oversee the production of high-impact content across formats and channels - primarily Web and social media Manage agency and freelancer partners to scale content production where needed Partner with Demand Gen to evolve an editorial calendar in line with campaign timelines, PR activities and go-to-market milestones Measurement & optimisation Define and track KPIs related to content engagement, campaign impact, and messaging effectiveness Run message testing and optimise based on performance insights and audience feedback Improve content reuse, versioning, and modularity across different teams and channels Key KPIs Campaign engagement: Views, downloads, time-on-page, and engagement with hero and mid-funnel content Sales enablement usage: Adoption and utilisation of messaging decks, one-pagers, and battlecards Content velocity: Volume and timeliness of content delivered per campaign or launch Message consistency: Internal adoption of messaging framework across marketing and sales SEO contribution: Organic performance of strategic content assets Brand guardianship Skills & experience Essential Skills 10-15 years' experience in B2B content strategy, product marketing, or brand messaging roles Proven ability to create and implement messaging frameworks and campaign narratives Excellent writing and storytelling skills with a portfolio of high-performing B2B content Strong understanding of the SaaS buyer journey and how content influences revenue Experience partnering with GTM, demand generation, product marketing and sales teams Adept at managing freelancers, designers, or agencies to scale output Organised, collaborative, and comfortable managing multiple projects in parallel This role will have 3 direct reports and must already have people management experience. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services.With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

About the role At Moorepay , we build Payroll and HR software that simplifies compliance, supports great people management, and ensures employees are paid accurately and on time, every time. But we don't just build for others; we live by the same principles internally. That means competitive pay, a culture of respect, and tools that help our own people thrive. We're proud to deliver award-winning software and an employee experience that reflects the quality of our solutions. Role Overview As Head of Quality Assurance , you won't just build software; you'll shape the experience of digital Payroll and HR products that thousands of UK businesses depend on. Working with the Font end JavaScript frameworks, Microsoft .NET suite and Azure, you'll lead teams assure quality throughout of application suit that bring real-world impact to customers and their employees. We also believe in taking care of our own people; offering flexibility, a great working environment, and a culture that values what HR and Payroll should deliver: consistency, respect, and fairness. We are looking for a hands-on, forward-thinking Head of Quality Assurance to lead and evolve our QA function in a dynamic, cloud-first environment. As a key member of the Engineering leadership team, you will be responsible for driving high-quality standards across all phases of development, from initial requirements through to release, with a strong emphasis on test automation, modern tooling, and AI-assisted development workflows . This role is ideal for a passionate QA leader who thrives in a collaborative environment, is comfortable getting into the code, and knows how to scale quality operations across both onshore and offshore teams . Work full time on a hybrid basis with 1 or 2 days per week in our Swinton - Manchester office. We're looking for a driven self-starter who wants to lead a team as well as still get their hands dirty on a daily basis. Skills & experience Define and execute the overall Quality Assurance strategy aligned with business and engineering goals. Lead and manage a distributed team of QA engineers and testers across multiple time zones. Actively contribute to hands-on test automation, framework design, and troubleshooting where needed. Drive adoption of Behaviour-Driven Development (BDD) using Cucumber, Gherkin, and related tools. Champion Agile QA practices, working closely with Product Owners, Scrum Masters, and Developers in a Scrum-based Agile environment. Manage and optimize test planning, execution, and traceability using Azure DevOps Test Plans. Integrate automated tests into CI/CD pipelines, ensuring rapid feedback and deployment readiness. Set and monitor key QA metrics and KPIs to ensure high-quality product releases. Lead risk-based testing strategies and support regulatory, security, and compliance requirements. Foster a collaborative QA culture that encourages innovation, ownership, and continuous improvement. Essential Skills & Experience 7+ years of QA experience, including 3+ years in a QA leadership or Head of QA role. Excellent communication, leadership, and stakeholder engagement skills. Strong expertise in Azure DevOps Test Plans and test lifecycle management. Hands-on experience with automated testing frameworks, such as: Selenium Playwright Cypress RestAssured Advanced knowledge of BDD concepts and tools: Cucumber Gherkin (Given/When/Then syntax) SpecFlow / Behave (a plus) Strong understanding of Agile Scrum methodology, with experience in sprint rituals and cross-functional collaboration. Experience leading remote QA teams and working effectively across distributed teams. A self-starter with strong initiative and the willingness to roll up their sleeves and get involved in test design, execution, and automation when required. Bonus Skills Experience in the HR, Payroll, or workforce management software domain. Familiarity with performance testing tools (e.g., JMeter, Gatling). Experience with security, audit, or compliance testing (e.g., SOC 2, GDPR). ISTQB or similar QA certification. Benefits & culture Part of the Zellis Group,Moorepayisa team ofover500friendly professionalsacross four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India).We'repassionate about making Moorepay a fantastic place to work for every single one of our colleagues.The average length of service at Moorepay is 12 years, which speaks for itself! To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all. Here's what you'll gain if youjoin our team: A career packed with opportunity, in a stable and growing company. A comprehensive programme of learning and development. Competitive base salary. 25 days annual leave, with the opportunity to buy more. You'll even get your birthday off as well! Private medical insurance. Life assurance 4x salary. Enhanced pension with up to 8.5% employer contributions. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

About the role The Implementation Consultant 1 (IC1) will be responsible for delivering implementation consultancy activities for Zellis' customers on one or more aspects of their solutions or services delivery. The IC1 will have knowledge and competency in many of Zellis' processes and solutions and must have good colleague and client management and relationship building skills. They will be responsible for advising and working with customers to help them understand, implement, configure, or test good practice use of Zellis' suite of customer solutions. This role may lead smaller, non-complex delivery directly or will work closely with more senior consultants, implementation project, or programme managers. They will also work with customer stakeholders and business representatives to support the achievement of the relevant delivery milestones on time, at the highest level of quality and on budget. In this role your key responsibilities will be: Acting to implement one or more of Zellis' range of solutions and services, partnering with the customer to develop a "One Team" approach to delivery and to ensure that all activities are delivered on time, at the highest level of quality and on budget. Delivery of implementation tasks against the agreed project plan and scope, following the Zellis standard project Implementation methodology. Planning and coordinating all activities assigned to you so that they are undertaken in accordance with the relevant plan, working alongside and in partnership with the wider Zellis and customer project team. Preparing, reviewing, agreeing, and implementing any deliverables assigned to you as part of the delivery plan, with the support of more senior implementation consultants or your line manager. Completing testing of any deliverables or supporting activities assigned to you as part of the implementation plan to the highest level of quality and where agreed, in line with all acceptance criteria. Understanding and utilising supporting tools and appropriate resources for each phase of the project to ensure all pre-requisites and ongoing support is in place. Anticipating and raising ongoing risks and issues and ensuring that they are escalated to the Implementation project or programme manager (or Zellis senior leader) in a timely fashion. Following your personal development and continuous improvement plan (in agreement with your line manager) for Zellis' products and services, including industry-leading good practice operating processes and industry and legislative knowledge (with support from the Technology Services management team). Skills & experience Essential Skills: Limited experience delivering on small, non-complex projects at small scale employee volumes and budgets. Competent at key technical skills for the role, for example setting up and testing simple ResourceLink, MyView, HCM configuration, basic pay elements, simple user security, simple organisation and job structures. Competent at data migration and loading for simple data structures. Competent at master data and payroll reconciliation for simple employee payroll data. Able to plan and deliver own work within deadlines; work/delivery is monitored and reviewed at agreed milestones. Understands and applies appropriate methods, tools, applications, and processes. Has basic influencing skills and interacts regularly and appropriately with colleagues and customers. Follows a methodical approach to identifying and resolving simple risks and issues. Anticipates and raises more complex risks and issues to enable them to be mitigated. Follows set development path for their role/specialism. Takes the initiative to develop skills and knowledge by identifying (and agreeing with manager) appropriate development opportunities. Some experience working in the HR & Payroll software, financial technology/services, or outsourcing industry (preferred). Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers, and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive salary. Excellent career progression opportunities. Transportation to the office (up to 30kms). Casual, privilege and sick leave, plus your birthday off. Group medical insurance. Personal accident insurance. Life assurance. A range of additional flexible benefits to support personal wellbeing.

About the role A new function in our Moorepay business, our Customer Success Managers (CSMs) will play a critical role in the ongoing management and health of our customers. As a CSM your focus will be on ensuring that our customers are successful and delighted throughout their journey with Moorepay, and that they ultimately become advocates of our services. You'll work across a wide range of our customers ensuring that we're helping them to achieve their business outcomes, understanding where their existing software and service features can help them (alongside promoting new features), supporting customer campaigns for value-add services, and creating customer advocates of everything that Moorepay offers. By operating as a trusted advisor and customer advocate you'll represent the 'Voice of the Customer' to the internal organisation to ensure their needs are fed back to the relevant teams in the spirit of continuous improvement and ensuring success. Where the customer partnership needs to be improved, you'll be required to implement and deliver on customer success plans / service improvement plans to bring this back on track. You'll also participate in customer retention initiatives and be instrumental in effectively managing complaints and escalations for our customers, importantly ensuring that we 'close the loop' on feedback and are contributing to our continuous improvement programmes. By ensuring our customers are successful, helping to grow our digital customer success presence and being a strong customer advocate, it is expected that you can quickly drive customer advocacy activities and brand loyalty. In addition, you'll support in the development and execution of our brand NPS activities, our 'Voice of the Customer' programme, participate in product development / enhancement forums, drive improvements in overall customer health across our organisation, and help drive an exemplary level of customer experience. You'll report to the Head of Customer Success & Strategic Accounts, working alongside a wide variety of our customer facing teams. This role will work on a hybrid basis from our Swinton office 3 days per week, with occasional visits to customer locations and our Central Birmingham office. In this role your key responsibilities will include: Proactive outreach and regular meetings with your customers, including face-to-face, on-site meetings on a regular basis. Ensuring fantastic relationships are in place across your nominated customer accounts. Developing a wide range of stakeholder relationships within the customer accounts you're responsible for and across the Moorepay business. Leading quarterly business reviews with your key customers, focused on business outcomes and value. Acting as the 'Voice of the Customer,' representing customer sentiment and ensuring internal alignment in delivering business value and objectives. Improving product adoption through identification of gaps, discussion, and coaching, and ensuring the right collateral and enablement is provided to the customer. Proactively managing your account list and reporting on customer health to senior stakeholders within Moorepay, for your customers and in support of the broader customer base. Creating and driving customer success improvement plans where value is not being achieved. Identifying and nurturing areas for cross-sell and up-sell, to provide additional value within the customer account. Promoting customer reference and advocacy activities through relationship building and ensuring our customers are receiving a fantastic service from Moorepay. Active involvement in customer surveys (e.g. Brand and transactional NPS), with appropriate management and customer follow up. Supporting the overall cultural change programme to include tone of voice, hearts and minds, voice of the customer, and putting the Customer at the heart of the business through the interactions we have across customer success and service delivery. Skills & experience Previous experience working as a Customer Success Manager in a similar SMB-scaled delivery model. A strong customer-first attitude and experience of customer relationship management. A strong communicator at all levels, from operational through to C-level, with ability to develop robust and enduring relationship that sustain confidence from customers. Strong presentation skills and the ability to present to a wide audience at all levels, including senior teams both internally and externally. Effective stakeholder management, both internal and external. Experience efficiently managing customer complaints and escalations. A results-driven individual who is commercially astute and has the ability to have discussions focused on business value. Capable of working under pressure and to measurable KPIs. Proven commercial acumen and ability to generate opportunities for our account management teams. Ability to act on challenges and create forward-looking plans where value is currently not being achieved for the customer. The gravitas, charisma, and knowledge to be credible in all business situations. Action-oriented and collaborative team player, with the ability to stay calm under pressure. Benefits & culture Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Farnborough and Kochi (India). We're passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself! To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all. Here's what you'll gain if you join our team: A career packed with opportunity, in a stable and growing company. A comprehensive programme of learning and development. Competitive base salary. 25 days annual leave, with the opportunity to buy more. You'll even get your birthday off as well! Private medical insurance. Life assurance 4x salary. Enhanced pension with up to 8.5% employer contributions. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

About the role A new function in our Moorepay business, our Customer Success Managers (CSMs) will play a critical role in the ongoing management and health of our customers. As a CSM your focus will be on ensuring that our customers are successful and delighted throughout their journey with Moorepay, and that they ultimately become advocates of our services. You'll work across a wide range of our customers ensuring that we're helping them to achieve their business outcomes, understanding where their existing software and service features can help them (alongside promoting new features), supporting customer campaigns for value-add services, and creating customer advocates of everything that Moorepay offers. By operating as a trusted advisor and customer advocate you'll represent the 'Voice of the Customer' to the internal organisation to ensure their needs are fed back to the relevant teams in the spirit of continuous improvement and ensuring success. Where the customer partnership needs to be improved, you'll be required to implement and deliver on customer success plans / service improvement plans to bring this back on track. You'll also participate in customer retention initiatives and be instrumental in effectively managing complaints and escalations for our customers, importantly ensuring that we 'close the loop' on feedback and are contributing to our continuous improvement programmes. By ensuring our customers are successful, helping to grow our digital customer success presence and being a strong customer advocate, it is expected that you can quickly drive customer advocacy activities and brand loyalty. In addition, you'll support in the development and execution of our brand NPS activities, our 'Voice of the Customer' programme, participate in product development / enhancement forums, drive improvements in overall customer health across our organisation, and help drive an exemplary level of customer experience. You'll report to the Head of Customer Success & Strategic Accounts, working alongside a wide variety of our customer facing teams. This role will work on a hybrid basis from our Swinton office 3 days per week, with occasional visits to customer locations and our Central Birmingham office. In this role your key responsibilities will include: Proactive outreach and regular meetings with your customers, including face-to-face, on-site meetings on a regular basis. Ensuring fantastic relationships are in place across your nominated customer accounts. Developing a wide range of stakeholder relationships within the customer accounts you're responsible for and across the Moorepay business. Leading quarterly business reviews with your key customers, focused on business outcomes and value. Acting as the 'Voice of the Customer,' representing customer sentiment and ensuring internal alignment in delivering business value and objectives. Improving product adoption through identification of gaps, discussion, and coaching, and ensuring the right collateral and enablement is provided to the customer. Proactively managing your account list and reporting on customer health to senior stakeholders within Moorepay, for your customers and in support of the broader customer base. Creating and driving customer success improvement plans where value is not being achieved. Identifying and nurturing areas for cross-sell and up-sell, to provide additional value within the customer account. Promoting customer reference and advocacy activities through relationship building and ensuring our customers are receiving a fantastic service from Moorepay. Active involvement in customer surveys (e.g. Brand and transactional NPS), with appropriate management and customer follow up. Supporting the overall cultural change programme to include tone of voice, hearts and minds, voice of the customer, and putting the Customer at the heart of the business through the interactions we have across customer success and service delivery. Skills & experience Previous experience working as a Customer Success Manager in a similar SMB-scaled delivery model. A strong customer-first attitude and experience of customer relationship management. A strong communicator at all levels, from operational through to C-level, with ability to develop robust and enduring relationship that sustain confidence from customers. Strong presentation skills and the ability to present to a wide audience at all levels, including senior teams both internally and externally. Effective stakeholder management, both internal and external. Experience efficiently managing customer complaints and escalations. A results-driven individual who is commercially astute and has the ability to have discussions focused on business value. Capable of working under pressure and to measurable KPIs. Proven commercial acumen and ability to generate opportunities for our account management teams. Ability to act on challenges and create forward-looking plans where value is currently not being achieved for the customer. The gravitas, charisma, and knowledge to be credible in all business situations. Action-oriented and collaborative team player, with the ability to stay calm under pressure. Benefits & culture Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Farnborough and Kochi (India). We're passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself! To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all. Here's what you'll gain if you join our team: A career packed with opportunity, in a stable and growing company. A comprehensive programme of learning and development. Competitive base salary. 25 days annual leave, with the opportunity to buy more. You'll even get your birthday off as well! Private medical insurance. Life assurance 4x salary. Enhanced pension with up to 8.5% employer contributions. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

About the role A new function in our Moorepay business, our Customer Success Managers (CSMs) will play a critical role in the ongoing management and health of our customers. As a CSM your focus will be on ensuring that our customers are successful and delighted throughout their journey with Moorepay, and that they ultimately become advocates of our services. You'll work across a wide range of our customers ensuring that we're helping them to achieve their business outcomes, understanding where their existing software and service features can help them (alongside promoting new features), supporting customer campaigns for value-add services, and creating customer advocates of everything that Moorepay offers. By operating as a trusted advisor and customer advocate you'll represent the 'Voice of the Customer' to the internal organisation to ensure their needs are fed back to the relevant teams in the spirit of continuous improvement and ensuring success. Where the customer partnership needs to be improved, you'll be required to implement and deliver on customer success plans / service improvement plans to bring this back on track. You'll also participate in customer retention initiatives and be instrumental in effectively managing complaints and escalations for our customers, importantly ensuring that we 'close the loop' on feedback and are contributing to our continuous improvement programmes. By ensuring our customers are successful, helping to grow our digital customer success presence and being a strong customer advocate, it is expected that you can quickly drive customer advocacy activities and brand loyalty. In addition, you'll support in the development and execution of our brand NPS activities, our 'Voice of the Customer' programme, participate in product development / enhancement forums, drive improvements in overall customer health across our organisation, and help drive an exemplary level of customer experience. You'll report to the Head of Customer Success & Strategic Accounts, working alongside a wide variety of our customer facing teams. This role will work on a hybrid basis from our Swinton office 3 days per week, with occasional visits to customer locations and our Central Birmingham office. In this role your key responsibilities will include: Proactive outreach and regular meetings with your customers, including face-to-face, on-site meetings on a regular basis. Ensuring fantastic relationships are in place across your nominated customer accounts. Developing a wide range of stakeholder relationships within the customer accounts you're responsible for and across the Moorepay business. Leading quarterly business reviews with your key customers, focused on business outcomes and value. Acting as the 'Voice of the Customer,' representing customer sentiment and ensuring internal alignment in delivering business value and objectives. Improving product adoption through identification of gaps, discussion, and coaching, and ensuring the right collateral and enablement is provided to the customer. Proactively managing your account list and reporting on customer health to senior stakeholders within Moorepay, for your customers and in support of the broader customer base. Creating and driving customer success improvement plans where value is not being achieved. Identifying and nurturing areas for cross-sell and up-sell, to provide additional value within the customer account. Promoting customer reference and advocacy activities through relationship building and ensuring our customers are receiving a fantastic service from Moorepay. Active involvement in customer surveys (e.g. Brand and transactional NPS), with appropriate management and customer follow up. Supporting the overall cultural change programme to include tone of voice, hearts and minds, voice of the customer, and putting the Customer at the heart of the business through the interactions we have across customer success and service delivery. Skills & experience Previous experience working as a Customer Success Manager in a similar SMB-scaled delivery model. A strong customer-first attitude and experience of customer relationship management. A strong communicator at all levels, from operational through to C-level, with ability to develop robust and enduring relationship that sustain confidence from customers. Strong presentation skills and the ability to present to a wide audience at all levels, including senior teams both internally and externally. Effective stakeholder management, both internal and external. Experience efficiently managing customer complaints and escalations. A results-driven individual who is commercially astute and has the ability to have discussions focused on business value. Capable of working under pressure and to measurable KPIs. Proven commercial acumen and ability to generate opportunities for our account management teams. Ability to act on challenges and create forward-looking plans where value is currently not being achieved for the customer. The gravitas, charisma, and knowledge to be credible in all business situations. Action-oriented and collaborative team player, with the ability to stay calm under pressure. Benefits & culture Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Farnborough and Kochi (India). We're passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself! To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all. Here's what you'll gain if you join our team: A career packed with opportunity, in a stable and growing company. A comprehensive programme of learning and development. Competitive base salary. 25 days annual leave, with the opportunity to buy more. You'll even get your birthday off as well! Private medical insurance. Life assurance 4x salary. Enhanced pension with up to 8.5% employer contributions. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

About the role A new function in our Moorepay business, our Customer Success Managers (CSMs) will play a critical role in the ongoing management and health of our customers. As a CSM your focus will be on ensuring that our customers are successful and delighted throughout their journey with Moorepay, and that they ultimately become advocates of our services. You'll work across a wide range of our customers ensuring that we're helping them to achieve their business outcomes, understanding where their existing software and service features can help them (alongside promoting new features), supporting customer campaigns for value-add services, and creating customer advocates of everything that Moorepay offers. By operating as a trusted advisor and customer advocate you'll represent the 'Voice of the Customer' to the internal organisation to ensure their needs are fed back to the relevant teams in the spirit of continuous improvement and ensuring success. Where the customer partnership needs to be improved, you'll be required to implement and deliver on customer success plans / service improvement plans to bring this back on track. You'll also participate in customer retention initiatives and be instrumental in effectively managing complaints and escalations for our customers, importantly ensuring that we 'close the loop' on feedback and are contributing to our continuous improvement programmes. By ensuring our customers are successful, helping to grow our digital customer success presence and being a strong customer advocate, it is expected that you can quickly drive customer advocacy activities and brand loyalty. In addition, you'll support in the development and execution of our brand NPS activities, our 'Voice of the Customer' programme, participate in product development / enhancement forums, drive improvements in overall customer health across our organisation, and help drive an exemplary level of customer experience. You'll report to the Head of Customer Success & Strategic Accounts, working alongside a wide variety of our customer facing teams. This role will work on a hybrid basis from our Swinton office 3 days per week, with occasional visits to customer locations and our Central Birmingham office. In this role your key responsibilities will include: Proactive outreach and regular meetings with your customers, including face-to-face, on-site meetings on a regular basis. Ensuring fantastic relationships are in place across your nominated customer accounts. Developing a wide range of stakeholder relationships within the customer accounts you're responsible for and across the Moorepay business. Leading quarterly business reviews with your key customers, focused on business outcomes and value. Acting as the 'Voice of the Customer,' representing customer sentiment and ensuring internal alignment in delivering business value and objectives. Improving product adoption through identification of gaps, discussion, and coaching, and ensuring the right collateral and enablement is provided to the customer. Proactively managing your account list and reporting on customer health to senior stakeholders within Moorepay, for your customers and in support of the broader customer base. Creating and driving customer success improvement plans where value is not being achieved. Identifying and nurturing areas for cross-sell and up-sell, to provide additional value within the customer account. Promoting customer reference and advocacy activities through relationship building and ensuring our customers are receiving a fantastic service from Moorepay. Active involvement in customer surveys (e.g. Brand and transactional NPS), with appropriate management and customer follow up. Supporting the overall cultural change programme to include tone of voice, hearts and minds, voice of the customer, and putting the Customer at the heart of the business through the interactions we have across customer success and service delivery. Skills & experience Previous experience working as a Customer Success Manager in a similar SMB-scaled delivery model. A strong customer-first attitude and experience of customer relationship management. A strong communicator at all levels, from operational through to C-level, with ability to develop robust and enduring relationship that sustain confidence from customers. Strong presentation skills and the ability to present to a wide audience at all levels, including senior teams both internally and externally. Effective stakeholder management, both internal and external. Experience efficiently managing customer complaints and escalations. A results-driven individual who is commercially astute and has the ability to have discussions focused on business value. Capable of working under pressure and to measurable KPIs. Proven commercial acumen and ability to generate opportunities for our account management teams. Ability to act on challenges and create forward-looking plans where value is currently not being achieved for the customer. The gravitas, charisma, and knowledge to be credible in all business situations. Action-oriented and collaborative team player, with the ability to stay calm under pressure. Benefits & culture Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Farnborough and Kochi (India). We're passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself! To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all. Here's what you'll gain if you join our team: A career packed with opportunity, in a stable and growing company. A comprehensive programme of learning and development. Competitive base salary. 25 days annual leave, with the opportunity to buy more. You'll even get your birthday off as well! Private medical insurance. Life assurance 4x salary. Enhanced pension with up to 8.5% employer contributions. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

About the role The Head of Payroll is accountable for the operational delivery, customer experience, operational controls and overall performance of the UK BPaaS service delivery teams. Additionally, this role must ensure that the end-to-end delivery of the customer experience between our delivery locations is seamless through effective partnerships, effective processes and a collaborative approach to delivery of our services. The role-holder will be required to lead, motivate and manage busy operational teams through periods of significant change and transformation, ultimately always with the goal of having a high performing team culture in place. Working in conjunction with change and transformation teams across the business, the role holder will be responsible for optimising the performance and productivity of the BPaaS function through effective workforce management, maximising labour arbitrage opportunities and other continuous improvement initiatives. The individual will be expected to consistently challenge the status quo and have a thirst for seeking new and better ways of working including process innovation, the use of technology and automated solutions and ensuring our colleagues are trained to deliver the expected service outcomes to a customer service professional standard. Supporting the service delivery team, customer success and commercial teams, the role is also customer-focused, anticipating customer requirements and ensuring that we have service improvement plans and a customer and team level (as required) to ensure the retention, growth and operational viability of the relationships that meet both customer and Moorepay agreed business outcomes. By engaging with our overall business transformation programmes, the role-holder will deliver a service delivery model which provides scalability, agility and flexibility that can accommodate both customer and Moorepay developments/changes whilst also driving productivity gains across the team. Key Responsibilities The role will be fully accountable for the customer experience and build a culture of "customer first". You will need to have analytical skills and proven ability to continually improve the customer experience using NPS feedback and other sources of data to shape the service delivery function. The role encompasses leading and managing the BPaaS service delivery teams to provide a consistently high level of service to our customers in accordance with our business blueprint whilst also being responsible for the effective cost management of the team and any key suppliers/partners who support your business area. In addition, the team will also participate in cross-site customer teams, ensuring that operational teams work collaboratively and consistently delivering a 'one Moorepay' approach. The Head of Service Delivery will be required to plan and organise learning and development, team building, employee engagement and other key activities and initiatives as may be required. Success in the role will be achieved by customers consistently receiving a great service, having high performing delivery teams, ensuring that the business is meeting budget targets and, by partnering with the sales and customer success teams to enable revenue growth through expanding our customer relationships via new services. Making people feel appreciated for the work they do will be critical. It will be essential that all compliance and quality standards in line with our ISO9001, ISO27001 and SOC controls are maintained ensuring that any risks are identified, and appropriate mitigating actions are implemented quickly and effectively. This role is full-time and will be hybrid, working 3 days a week in our Swinton office with travel to other sites. Skills & Experience Specifically, the role holder will: Ensure that controls are embedded within the function and no repeat service incidents are seen. Ensure common Moorepay delivery processes and practices are adopted across the team and actively participate in joint taskforces/working groups which seek to develop and enhance those standard practices. Drive the teams to work in collaboration with all operational/service and customer success functions to support and promote implementation of productivity and quality initiatives. Promote a culture of continuous improvement across the service delivery teams including the use of cross-functional and cross-site working groups. Be responsible for embedding operational and customer-based measures which result in actionable insights for customers and Moorepay and feed into internal and external continuous improvement activities. Create a relationship with the operational leads across the UK, Ireland and India ensuring that you have and are promoting effective cross-site working practices in support of seamless service delivery that is underpinned by best practice ways of working across our customer accounts and sites. Accountable for the cost performance for your teams with a focus on managing your costs very effectively to achieve the agreed profit targets. Regular review of costs and potential revenue leakage ensuring operational and financial efficiency. Management of overall SLA performance and claims/settlements or penalties with effective processes in place to avoid negative penalty situations. Build a culture of "customer first", act as a guardian and role model for our customer relationships and promote customer awareness throughout the service delivery teams. Management of all contractual obligations and process changes to ensure these are executed correctly, with adherence to the agreements made internally/externally whilst also ensuring that risks are carefully managed, and service quality standards are maintained. Drive customer health check activity across the team and ensure that any gaps in our service provision/contract and/or any identified Moorepay or customer improvement activities are driven forward together with local teams, other key stakeholders and the customers (as required). Issue-based root cause analysis and remediation in agreement with Moorepay incident management, customer retention and customer success teams. Take ownership of service improvement initiatives driven out of client satisfaction feedback processes including brand and transactional NPS, client governance meetings and other client engagements. Critical Competencies Ability to act as an effective operational lead and have the capability to apply yourself to different business challenges, people, systems, client, financial, quality, data analysis, investigation, reporting and acting on feedback. Strong customer service and operational delivery management experience with evidence of sustainable service improvement. A proven track record in the successful delivery of business change and business process improvement. The ability to successfully deliver bottom line benefits through the delivery of initiatives to improve operational efficiencies to achieve margin improvement. The ability to lead teams through complex change projects and achieve a high performing team culture. Ability to build, influence and leverage internal networks to help drive improvements for our customers and colleagues. Benefits & Culture Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Farnborough and Kochi (India). We're passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself! To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all. Here's what you'll gain if you join our team: A career packed with opportunity, in a stable and growing company. A comprehensive programme of learning and development. Competitive base salary. 25 days annual leave, with the opportunity to buy more. You'll even get your birthday off as well! Private medical insurance. Life assurance 4x salary. Enhanced pension with up to 8.5% employer contributions. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.