Salary type: Annual Salary: Negotiable Location: Hertfordshire/Hybrid Job ID: 36415 Job Description This newly created role bridges Sales and Operations, with a core focus on leading the team to deliver an exceptional customer experience across all touchpoints. The position is responsible for driving innovation and establishing best-in-class standards for customer service, support, and sales delivery. You will take full ownership of the customer journey, collaborating with key stakeholders to continually enhance sales performance and deepen customer engagement. We're seeking a candidate with a strong background in Travel or Tour Operations, and proven experience in both Sales and Operations. The ideal candidate will be a dynamic change driver, capable of working collaboratively while leading a small, specialist team. Key outcomes include delivering measurable business improvements, increasing sales conversion and capability, and enhancing overall operational efficiency.
Aug 17, 2025
Full time
Salary type: Annual Salary: Negotiable Location: Hertfordshire/Hybrid Job ID: 36415 Job Description This newly created role bridges Sales and Operations, with a core focus on leading the team to deliver an exceptional customer experience across all touchpoints. The position is responsible for driving innovation and establishing best-in-class standards for customer service, support, and sales delivery. You will take full ownership of the customer journey, collaborating with key stakeholders to continually enhance sales performance and deepen customer engagement. We're seeking a candidate with a strong background in Travel or Tour Operations, and proven experience in both Sales and Operations. The ideal candidate will be a dynamic change driver, capable of working collaboratively while leading a small, specialist team. Key outcomes include delivering measurable business improvements, increasing sales conversion and capability, and enhancing overall operational efficiency.
Skills: Group Touring, Product Development, Leadership, Commercial, DMC Job Description Are you ready to step into adventure? We are a fabulous, specialist brand focused on growth, with a strong purpose and a clear future vision. Our loyal customer base offers superb scope for development and future potential, supported by highly regarded leadership. This is a newly created role for a Head of Product and Commercial to continue driving our growth strategy. You will work closely with the MD and wider team on an exciting journey. We are looking for an experienced Head of Product, highly commercially focused and analytical, with creative thinking to innovate new product opportunities and drive profitability through existing products and initiatives. A background in Group Touring would be highly beneficial, along with experience working with a DMC model/DMC relationships and a proven track record in driving profitability. You will lead a team across Product, Commercial, and Inventory, bringing the brand to life through customer experience and product delivery. You will also drive team engagement, foster a collaborative culture, and contribute to the wider team's success and development. We value a passion for continuous improvement, actively seeking new strategic initiatives, and maximizing margin, profit, and growth opportunities.
Aug 15, 2025
Full time
Skills: Group Touring, Product Development, Leadership, Commercial, DMC Job Description Are you ready to step into adventure? We are a fabulous, specialist brand focused on growth, with a strong purpose and a clear future vision. Our loyal customer base offers superb scope for development and future potential, supported by highly regarded leadership. This is a newly created role for a Head of Product and Commercial to continue driving our growth strategy. You will work closely with the MD and wider team on an exciting journey. We are looking for an experienced Head of Product, highly commercially focused and analytical, with creative thinking to innovate new product opportunities and drive profitability through existing products and initiatives. A background in Group Touring would be highly beneficial, along with experience working with a DMC model/DMC relationships and a proven track record in driving profitability. You will lead a team across Product, Commercial, and Inventory, bringing the brand to life through customer experience and product delivery. You will also drive team engagement, foster a collaborative culture, and contribute to the wider team's success and development. We value a passion for continuous improvement, actively seeking new strategic initiatives, and maximizing margin, profit, and growth opportunities.
Are you a dynamic, strategic leader with a passion for travel, a background in Sales, with a focus on customer experience and strong people management skills? If so, this fantastic opportunity could be your next move Our client, a small, but well established and hugely successful travel business, is looking for a General Manager , primarily to lead the sales and marketing teams to new heights. You'll play a pivotal role in driving performance across the sales and marketing functions, ensuring the level of quality enquiries remain consistent and are delivered into this high-performing sales team. As part of the Senior Leadership Team, you will report directly to the MD, deputizing when necessary and contributing to strategic business decisions, representing the company when required. You will have a keen eye on market trends and performance, ensuring you maximize opportunity for the business. You will also be experienced and comfortable in preparing reports, attending and presenting at board meetings. You will usually be office based, with at least 4 office days per week and so, must be within commutable distance to Glasgow. This role requires someone with strong leadership qualities, but also someone who isn't afraid to be hands-on when required. The role is typically Mon-Fri, however some evenings/weekends are required.
Aug 15, 2025
Full time
Are you a dynamic, strategic leader with a passion for travel, a background in Sales, with a focus on customer experience and strong people management skills? If so, this fantastic opportunity could be your next move Our client, a small, but well established and hugely successful travel business, is looking for a General Manager , primarily to lead the sales and marketing teams to new heights. You'll play a pivotal role in driving performance across the sales and marketing functions, ensuring the level of quality enquiries remain consistent and are delivered into this high-performing sales team. As part of the Senior Leadership Team, you will report directly to the MD, deputizing when necessary and contributing to strategic business decisions, representing the company when required. You will have a keen eye on market trends and performance, ensuring you maximize opportunity for the business. You will also be experienced and comfortable in preparing reports, attending and presenting at board meetings. You will usually be office based, with at least 4 office days per week and so, must be within commutable distance to Glasgow. This role requires someone with strong leadership qualities, but also someone who isn't afraid to be hands-on when required. The role is typically Mon-Fri, however some evenings/weekends are required.
Skills: Technical product roadmap software solutions project management product strategy and vision pricing and market intelligence Salary type: Salary type: Annual Salary: Negotiable Location: Location: Remote Job ID: Job ID: 36015 Job Description A well established property management business is now looking for a Head of Product to lead the strategic evolution of their technical product suite. This is a hands-on leadership rolewhere you'll define the long-term technical product vision while also getting into the details needed to drive day-to-day execution. You'll be the bridge between legacy systems and future-forward innovation-and manage a small team that's emotionally invested in their clients and brand, but who are hungry for smart, transformative change. Your key responsibilities will be to create and own a technical product roadmap that prioritizes user value, and long term scalability. You'll lead the evolution of the businesses current platform into a modern system that drives client growth. You'll manage a small team of product and partnership managers to help deliver operational efficiency to drive booking growth. To succeed in this role you should be from a SAAS or PropTech business with an extensive technical product management background. You should have experience in working with legacy systems while being able to think strategically and commercially
Jul 09, 2025
Full time
Skills: Technical product roadmap software solutions project management product strategy and vision pricing and market intelligence Salary type: Salary type: Annual Salary: Negotiable Location: Location: Remote Job ID: Job ID: 36015 Job Description A well established property management business is now looking for a Head of Product to lead the strategic evolution of their technical product suite. This is a hands-on leadership rolewhere you'll define the long-term technical product vision while also getting into the details needed to drive day-to-day execution. You'll be the bridge between legacy systems and future-forward innovation-and manage a small team that's emotionally invested in their clients and brand, but who are hungry for smart, transformative change. Your key responsibilities will be to create and own a technical product roadmap that prioritizes user value, and long term scalability. You'll lead the evolution of the businesses current platform into a modern system that drives client growth. You'll manage a small team of product and partnership managers to help deliver operational efficiency to drive booking growth. To succeed in this role you should be from a SAAS or PropTech business with an extensive technical product management background. You should have experience in working with legacy systems while being able to think strategically and commercially
We are working with a luxury Asian Tour Operator who are now seeking a 'Head of Singapore' who will be responsible for growing their client base and UNW network within the region. This role involves identifying and cultivating new business, as well as nurturing existing client relationships to generate interest and drive sales inquiries. You will work with the Head of Sales & Product to develop a local marketing and business development plan to build a robust presence in Singapore and create new partnerships with businesses that have access to high spending clients. You will be an ambassador for the brand and will engage with the wider travel industry at local events and with clients and partners. To succeed in this role, you should be a natural 'hunter' with great connections across various high-net worth clients or luxury travel. You should have an entrepreneurial mindset with a demonstrated ability to grow a business. This is a fantastic role for someone who has great connections within the HNW sector and who is truly passionate about luxury travel. Please note: This role is based in Singapore and you should already have good connections and market knowledge in this region.
Feb 13, 2025
Full time
We are working with a luxury Asian Tour Operator who are now seeking a 'Head of Singapore' who will be responsible for growing their client base and UNW network within the region. This role involves identifying and cultivating new business, as well as nurturing existing client relationships to generate interest and drive sales inquiries. You will work with the Head of Sales & Product to develop a local marketing and business development plan to build a robust presence in Singapore and create new partnerships with businesses that have access to high spending clients. You will be an ambassador for the brand and will engage with the wider travel industry at local events and with clients and partners. To succeed in this role, you should be a natural 'hunter' with great connections across various high-net worth clients or luxury travel. You should have an entrepreneurial mindset with a demonstrated ability to grow a business. This is a fantastic role for someone who has great connections within the HNW sector and who is truly passionate about luxury travel. Please note: This role is based in Singapore and you should already have good connections and market knowledge in this region.