Organic Development LTD

As a Client Director at Organic, you will be responsible for leading our largest, most high-profile client relationship, while also supporting a portfolio of smaller accounts. This role is central to fostering deep, strategic relationships and identifying long-term opportunities that drive client growth and agency value. You will be a trusted advisor, a voice of confidence, and a champion of innovation. Working closely with senior client stakeholders and internal teams to ensure we're always delivering impactful work that moves the needle. As a Client Director at Organic, you will be responsible for leading our largest, most high-profile client relationship, while also supporting a portfolio of smaller accounts. This role is central to fostering deep, strategic relationships and identifying long-term opportunities that drive client growth and agency value. You will be a trusted advisor, a voice of confidence, and a champion of innovation. Working closely with senior client stakeholders and internal teams to ensure we're always delivering impactful work that moves the needle. What you'll be doing Own and lead the strategic direction of our largest client account, acting as their key point of contact and trusted partner. Support a small portfolio of additional accounts, ensuring each has a clear growth roadmap and strategic oversight. Respond to client briefs with clarity, helping to shape complex challenges into compelling digital solutions. Build enduring, senior-level relationships within the clients organisation. Create strategic account plans and roadmaps that align with client business goals and demonstrate the value of our partnership. Proactively identify and act on opportunities for account growth and innovation - working alongside Organic's brilliant experts and the tools & tech team. Lead senior client meetings, presentations, and workshops. Ensure effective budget oversight and commercial control. Mentor and support the wider Client Services team, including Account Managers, with strategic guidance and best practice. What skills you'll need 6+ years of experience in client services, including experience managing large digital or marketing accounts. Strategic thinker with a track record of delivering value through insight-led, tech-first solutions. Commercially astute with excellent communication and relationship building skills. Able to thrive in a hybrid, fast-paced agency setting. Proactive, energetic, and a collaborative team player. What you'll get in return You'll be coming into a well-run, established but independent agency. We do great work for our clients. We believe in Digital For Good, we are a B Corp and we're keen to make this a great place for our people to develop and grow their careers. We work with a mix of clients, with large blue chip national and international clients being a core of the work we do. This demands high standards but also allows our people to work with the best talent in the industry. You'll have a chance to make a real impact on the business from day one. While we provide support from a senior team of managers, we also encourage individuals to take the lead, to show initiative and to find better ways to get stuff done. It's very much a meritocracy. Why you'll love working with us Monthly Wellbeing Allowance - A dedicated monthly budget to support your mental, physical, or emotional wellness-whether it's fitness, mindfulness apps, healthy snacks, or something just for you. Birthday Day Off & Year-End Break - Celebrate your special day with a paid day off just for you, plus enjoy a full agency shutdown between Christmas and New Year-no emails, no meetings, just rest. Holiday That Grows With You - Start with a generous holiday allowance, with additional days awarded based on your length of service. Career Mapping & Development - A personalised career development plan with regular check-ins, training opportunities to help you reach your professional goals. Enhanced Parental Leave Packages - Inclusive and supportive policies for all parents, offering additional time and flexibility when you need it most. Mental & Physical Wellbeing Support - Access resources, workshops, and guidance to keep you healthy, happy, and supported at work and beyond. 'Above & Beyond' Performance Awards - We love to celebrate great work. Recognise and be recognised with regular performance-based awards and shout-outs. Truly Flexible Working - Shape your work hours and environment to fit your life. We trust you to deliver-whether that's remotely, in the office, or somewhere in between. (We're flexible, but we're a team too-so sometimes flexibility flows both ways.) Regular Team Socials - From casual after-work drinks to creative off-sites and seasonal parties-we make time to connect and have fun. And That's Just the Start - We're always evolving our benefits and culture based on what matters most to our team. Join our team! Check out the job description and apply if it sounds for you. Don't hesitate to apply - we promise we won't bite!

New business is the life blood of every agency. This role is key to Organic - a leader of the new business pipeline and our sales process. As a Business Development Director, you will help to drive commercial success. Organic is looking for a Business Development Director to join our team! You'll bring fresh thinking and a proven track record in selling digital agency services. You'll deploy a variety of sales tactics and methods, as well as collaborating with the Marketing Manager and the wider commercial team to ensure success. Duties and Key Responsibilities Building and converting sales. This includes: Generating and leading prospect meetings and being an advocate for Organic and the services we sell. Building and cultivating prospect relationships by initiating and following-up to move opportunities through the sales funnel. Converting inbound enquiries into sales through a clear understanding of the problems these clients face and how Organic products and services can satisfy those needs. Networking and building relationships with prospects and the 'e-commerce' and 'search (SEO)' communities. Managing relationships with external new business partners and our Non-Exec. Monitoring and reporting performance. Using learnings to enact change to show better results over time. Identifying sales opportunities and innovative ways to position the agency and our services. Working with the CEO and the Marketing Manager to shape the day-to-day process of demand generation - offering support and guidance on the 'top of funnel' marketing of the agency to the internal team. Refining and running our pre-qualification process (BROPITS) to validate leads and increase Organic's pitch conversion rate. Ability to run pitches, assembling and leading the right internal teams to pitch success across all of our digital marketing service offerings. This includes: taking and integrating the initial client brief, writing and coordinating the responses to RFP/tender documents, helping to assess and select the right pitch team, leading the pitch, assessing pitch performance, and chairing pitch wash-up meetings. The ability to enthuse others in the Organic team who are now directly incentivised on new business wins. For this role to succeed, the motivation and energy of others in the team will need to be harnessed. Reporting to the CEO on new business performance. Managing existing new business systems - a good understanding of HubSpot and how to get the best out of the tool. Ability to be able to show progress and identify areas for improvement in our ways of working. What skills you'll need A proven track record. Someone who has led new business initiatives before and can demonstrate success. You'll probably also have experience of effectively managing others. Energy & enthusiasm. The new business role is pretty relentless and requires oodles of energy. We're looking for someone with get up and go, an entrepreneurial flair and an infectious enthusiasm. Competitive spirit. A passion to succeed and to do the best possible job is what wins us business, so it's core to this role. We want someone who is relentless and who isn't happy when they lose! A team player. The role suits someone who enjoys working with the various people within the internal team but who equally enjoys building a network of relationships with prospects and partners. Knowledge of digital marketing and a genuine interest in it. We're not after a slick salesperson stereotype, we're after someone who understands our services and how potential clients like to buy them. You'll be able to construct a sales strategy and have methods for success that you can apply to our business. Highly organised. We want someone with great attention to detail - someone who is able to manage our systems and who takes pride in delivering flawlessly. You'll not be afraid to get your hands dirty - in fact, you'll probably relish it. What you'll get in return You'll be coming into a well-run, established but independent agency. We do great work for our clients. We believe in Digital For Good, we are a B Corp and we're keen to make this a great place for our people to develop and grow their careers. We work with a mix of clients, with large blue chip national and international clients being a core of the work we do. This demands high standards but also allows our people to work with the best talent in the industry. You'll have a chance to make a real impact on the business from day one. While we provide support from a senior team of managers, we also encourage individuals to take the lead, to show initiative and to find better ways to get stuff done. It's very much a meritocracy. We have an extensive benefits package includes: Monthly wellbeing allowance Day off for your birthday plus agency closure between Christmas and New Year (that doesn't come out of your holiday allowance!) Increasing holiday allowance in-line with length of service Career mapping and personal development training plan Enhanced parental packages Access to Mintago benefits app Mental and physical wellbeing support Above & Beyond performance awards Regular team socials Plus a whole lot more! Slide into our inbox now. Fill out the form, then we will be in touch and take from there. Name Email address Phone number (optional) Your CV Your portfolio or website (optional) Please check this box if you consent to receiving marketing communications from us in the future