Role Introduction At OneAdvanced , we are on a mission to help organisations reimagine their digital future. As a key member of the leadership team within our Accelerator Commercial Unit , the Vice President of Customer Operations will be instrumental in driving operational excellence, enabling growth, and delivering exceptional customer experiences. This role is a unique opportunity to influence outcomes at scale - leading initiatives that span customer success, service operations, escalations, commercial growth enablement, and operational maturity. You'll work across functions, challenge the status quo, and ensure our most valuable customers realise rapid and enduring value from their investment in OneAdvanced. What You Will Do Operational Excellence & Customer Experience Lead and continuously evolve customer operations to ensure scalable, efficient, and high-quality service delivery across the Accelerator portfolio. Define and implement metrics-driven processes that elevate customer satisfaction, reduce friction, and ensure consistency across every customer touchpoint. Act as the senior escalation point for major customer issues, driving swift resolution and learning loops to improve future performance. Prioritise and champion an outstanding experience for our high-value Platinum and Gold-tier accounts , ensuring tailored support and measurable outcomes. Commercial & Strategic Enablement Collaborate closely with Sales, Marketing, Revenue Operations, and Finance to accelerate Net Revenue Retention (NRR) and EBITDA through streamlined processes and cross-functional alignment. Track and optimise SaaS ARR realisation from contract signature to revenue, working across Professional Services, Finance, and Delivery to reduce backlog and accelerate time to value. Support the sales and account management teams by monitoring cross-sell initiatives (e.g. Supercharge and Expand products), providing data-led insights to unlock growth opportunities. Cross-Functional Leadership Develop and maintain a best-in-class operating model in partnership with other Commercial Unit VPs, ensuring consistent governance and process across all customer-facing functions. Serve as the liaison between frontline customer operations and strategic leadership, aligning execution to business goals and translating data into actionable strategy. Drive a culture of accountability, continuous improvement, and innovation within the Customer Operations function and beyond. What You Will Have You are a proven leader in customer operations with a deep understanding of the commercial drivers behind SaaS growth. You bring both strategic vision and operational rigour - and know how to mobilise cross-functional teams to deliver impact. Required Skills & Experience A customer-obsessed, growth-oriented mindset, with experience driving high performance in post-sales operations or customer success at scale. Strong commercial acumen with a track record of improving key SaaS metrics (NRR, EBITDA, ARR realisation) through operational change. Experience in navigating complex matrix environments, influencing senior stakeholders, and aligning disparate teams to a common goal. Analytical strength and data fluency - able to extract insights, diagnose root causes, and structure data-informed decision making. Exceptional communication skills, with the ability to inspire, influence, and drive change from boardroom to front line. A continuous improvement ethos, combined with the resilience, agility, and ownership needed to thrive in a fast-moving environment. What We Do For You Wellbeing focused - Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral Annual Leave - 26 days of annual leave, plus public holidays and the ability to buy additional days Employee Assistance Programme - Free advice, support, and confidential counselling available 24/7 through Care First Endometriosis Friendly Employer - We are proud to confirm our commitment to developing an environment and culture that allows those with endometriosis to thrive in the workplace Personal Growth - Regardless of where you are at in your career, we're committed to enabling your growth personally and professionally Development Programmes - From Future Managers to Leadership Training, our development programmes help you get where you need to go Performance Bonus - Our Group-wide bonus scheme enables you to reap the rewards of your success Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important Pension Scheme - Our plan with Scottish Widows offers 5% matched contribution by the company Income protection insurance - Providing you with support and assistance when you need it most Recognition - Highlighting and rewarding the great work our people do Performance & Talent - Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self Making a Difference - we provide opportunities to help our people make a difference to the causes they care about MatchIt! - Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Volunteering Time - Our volunteering leave scheme allows you to use your time to help those who need it Pennies from Heaven - donate the pennies from your pay check to help make a difference without lifting a finger Who We Are .
Jul 05, 2025
Full time
Role Introduction At OneAdvanced , we are on a mission to help organisations reimagine their digital future. As a key member of the leadership team within our Accelerator Commercial Unit , the Vice President of Customer Operations will be instrumental in driving operational excellence, enabling growth, and delivering exceptional customer experiences. This role is a unique opportunity to influence outcomes at scale - leading initiatives that span customer success, service operations, escalations, commercial growth enablement, and operational maturity. You'll work across functions, challenge the status quo, and ensure our most valuable customers realise rapid and enduring value from their investment in OneAdvanced. What You Will Do Operational Excellence & Customer Experience Lead and continuously evolve customer operations to ensure scalable, efficient, and high-quality service delivery across the Accelerator portfolio. Define and implement metrics-driven processes that elevate customer satisfaction, reduce friction, and ensure consistency across every customer touchpoint. Act as the senior escalation point for major customer issues, driving swift resolution and learning loops to improve future performance. Prioritise and champion an outstanding experience for our high-value Platinum and Gold-tier accounts , ensuring tailored support and measurable outcomes. Commercial & Strategic Enablement Collaborate closely with Sales, Marketing, Revenue Operations, and Finance to accelerate Net Revenue Retention (NRR) and EBITDA through streamlined processes and cross-functional alignment. Track and optimise SaaS ARR realisation from contract signature to revenue, working across Professional Services, Finance, and Delivery to reduce backlog and accelerate time to value. Support the sales and account management teams by monitoring cross-sell initiatives (e.g. Supercharge and Expand products), providing data-led insights to unlock growth opportunities. Cross-Functional Leadership Develop and maintain a best-in-class operating model in partnership with other Commercial Unit VPs, ensuring consistent governance and process across all customer-facing functions. Serve as the liaison between frontline customer operations and strategic leadership, aligning execution to business goals and translating data into actionable strategy. Drive a culture of accountability, continuous improvement, and innovation within the Customer Operations function and beyond. What You Will Have You are a proven leader in customer operations with a deep understanding of the commercial drivers behind SaaS growth. You bring both strategic vision and operational rigour - and know how to mobilise cross-functional teams to deliver impact. Required Skills & Experience A customer-obsessed, growth-oriented mindset, with experience driving high performance in post-sales operations or customer success at scale. Strong commercial acumen with a track record of improving key SaaS metrics (NRR, EBITDA, ARR realisation) through operational change. Experience in navigating complex matrix environments, influencing senior stakeholders, and aligning disparate teams to a common goal. Analytical strength and data fluency - able to extract insights, diagnose root causes, and structure data-informed decision making. Exceptional communication skills, with the ability to inspire, influence, and drive change from boardroom to front line. A continuous improvement ethos, combined with the resilience, agility, and ownership needed to thrive in a fast-moving environment. What We Do For You Wellbeing focused - Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral Annual Leave - 26 days of annual leave, plus public holidays and the ability to buy additional days Employee Assistance Programme - Free advice, support, and confidential counselling available 24/7 through Care First Endometriosis Friendly Employer - We are proud to confirm our commitment to developing an environment and culture that allows those with endometriosis to thrive in the workplace Personal Growth - Regardless of where you are at in your career, we're committed to enabling your growth personally and professionally Development Programmes - From Future Managers to Leadership Training, our development programmes help you get where you need to go Performance Bonus - Our Group-wide bonus scheme enables you to reap the rewards of your success Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important Pension Scheme - Our plan with Scottish Widows offers 5% matched contribution by the company Income protection insurance - Providing you with support and assistance when you need it most Recognition - Highlighting and rewarding the great work our people do Performance & Talent - Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self Making a Difference - we provide opportunities to help our people make a difference to the causes they care about MatchIt! - Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Volunteering Time - Our volunteering leave scheme allows you to use your time to help those who need it Pennies from Heaven - donate the pennies from your pay check to help make a difference without lifting a finger Who We Are .
Role Introduction Join our team, where our customers and cloud technology are at the core of everything we do. As a Professional Services Azure Architect, you will play an important role in guiding customers on their cloud journey, from architectural design, delivery, and operational support. You will be a trusted expert, providing best practice guidance on technical architecture, cost optimization, security, and governance principles. What You Will Do Collaborate with the pre-sales team on Azure opportunities. Guide customers through their journey with OneAdvanced, from understanding technical/non-technical requirements to delivery and operational support. Architect and migrate customer infrastructure to Microsoft Azure. Design and deploy secure, best practice-compliant technical solutions that align with the customer's overall IT strategy. Serve as a Cloud Advisor for OneAdvanced customers, optimizing costs, performance, and advising on security best practices while achieving operational excellence. Implement and manage Azure solutions with a focus on automation and DevOps practices. Work with customer and OneAdvanced operational teams to design and deploy robust cloud environments. Demonstrate commercial acumen, understanding the financial aspects of Azure. Maintain strong attention to detail and a proactive approach. Act as an ambassador for OneAdvanced, building trust within the customer environment. Proven experience (ideally 5+ years) in migrating customers to Microsoft Azure. Deep understanding of DevOps practices and cloud networking. What You Will Have Proficiency in core Azure services such as Azure Virtual Machines, Azure App Services, Azure SQL Database, and Azure Functions. Expertise in cloud architecture, including designing and implementing public and private cloud solutions. Strong data management skills, including data storage solutions, data migration, and database management using Azure. Familiarity with Azure DevOps for CI/CD pipelines, automation, and collaboration. Proficiency in scripting languages like PowerShell or Python for automating tasks and managing Azure resources. In-depth knowledge of Azure networking components, including hub & spoke topology, vWAN, and Azure Firewall. Experience in designing and implementing Azure resources with a zero-trust approach, enforcing least-privilege access principles, and assuming breach to limit risk. Comfortable with creating and maintaining architectural documentation including LLD/HLDs. Knowledge of Azure AI services and tools, such as Azure Machine Learning and Azure AI Studio. The ability to lead technical projects and work with other technical teams to deliver to project closure. Strong problem-solving abilities and effective troubleshooting skills. Excellent verbal and written communication skills to convey technical concepts to non-technical stakeholders. (Big Picture) mindset, working with customers to transform their infrastructure. Technical experience in: Cloud Migrations, Infrastructure as Code (ideally Terraform), CI/CD pipelines, DevOps automation, Azure Networking, Azure Identity, Azure Virtual Desktop, Cloud-native architecture (containers, serverless, and other services), Hybrid Cloud environments. Qualifications (AZ-104) Microsoft Azure Administrator (AZ-305) Microsoft Certified: Azure Solutions Architect Expert (AZ-500) Microsoft Certified: Azure Security Engineer Associate - Desirable (AZ-700) Microsoft Certified: Azure Network Engineer Associate - Desirable (AZ-140) Microsoft Certified: Azure Virtual Desktop Specialty - Desirable What We Do For You Wellbeing focused - Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral. Annual Leave - 25 days of annual leave, plus public holidays and the ability to buy additional days. Employee Assistance Programme - Free advice, support, and confidential counselling available 24/7 through Care First. Endometriosis Friendly Employer - We are committed to developing an environment that supports those with endometriosis. Personal Growth - We're dedicated to enabling your personal and professional development. Development Programmes - From Future Managers to Leadership Training, designed to help you grow. Performance Bonus - Our Group-wide bonus scheme rewards your success. Financial wellbeing - Supporting your financial health with schemes like: Pension Scheme - 5% matched contribution with Scottish Widows. Income protection insurance - Support when you need it most. Discounted Parking - Partnered with QPark for discounted season tickets. Recognition - We celebrate and reward excellent work through our platform for real-time feedback and goal setting. Making a Difference - Opportunities to support causes you care about: MatchIt! - Fundraise and get matched funding. Volunteering Time - Use your leave to volunteer. Pennies from Heaven - Donate your small change to charity. Who We Are OneAdvanced is one of the UK's largest providers of business software and services, supporting over 20,000 customers globally with an annual turnover of £330M+. We support critical sectors across the UK, including education, legal, and government services. We invest in our people, fostering a diverse, inclusive, and engaging work environment that empowers growth and talent development. To learn more about working at OneAdvanced, please click here.
Jul 03, 2025
Full time
Role Introduction Join our team, where our customers and cloud technology are at the core of everything we do. As a Professional Services Azure Architect, you will play an important role in guiding customers on their cloud journey, from architectural design, delivery, and operational support. You will be a trusted expert, providing best practice guidance on technical architecture, cost optimization, security, and governance principles. What You Will Do Collaborate with the pre-sales team on Azure opportunities. Guide customers through their journey with OneAdvanced, from understanding technical/non-technical requirements to delivery and operational support. Architect and migrate customer infrastructure to Microsoft Azure. Design and deploy secure, best practice-compliant technical solutions that align with the customer's overall IT strategy. Serve as a Cloud Advisor for OneAdvanced customers, optimizing costs, performance, and advising on security best practices while achieving operational excellence. Implement and manage Azure solutions with a focus on automation and DevOps practices. Work with customer and OneAdvanced operational teams to design and deploy robust cloud environments. Demonstrate commercial acumen, understanding the financial aspects of Azure. Maintain strong attention to detail and a proactive approach. Act as an ambassador for OneAdvanced, building trust within the customer environment. Proven experience (ideally 5+ years) in migrating customers to Microsoft Azure. Deep understanding of DevOps practices and cloud networking. What You Will Have Proficiency in core Azure services such as Azure Virtual Machines, Azure App Services, Azure SQL Database, and Azure Functions. Expertise in cloud architecture, including designing and implementing public and private cloud solutions. Strong data management skills, including data storage solutions, data migration, and database management using Azure. Familiarity with Azure DevOps for CI/CD pipelines, automation, and collaboration. Proficiency in scripting languages like PowerShell or Python for automating tasks and managing Azure resources. In-depth knowledge of Azure networking components, including hub & spoke topology, vWAN, and Azure Firewall. Experience in designing and implementing Azure resources with a zero-trust approach, enforcing least-privilege access principles, and assuming breach to limit risk. Comfortable with creating and maintaining architectural documentation including LLD/HLDs. Knowledge of Azure AI services and tools, such as Azure Machine Learning and Azure AI Studio. The ability to lead technical projects and work with other technical teams to deliver to project closure. Strong problem-solving abilities and effective troubleshooting skills. Excellent verbal and written communication skills to convey technical concepts to non-technical stakeholders. (Big Picture) mindset, working with customers to transform their infrastructure. Technical experience in: Cloud Migrations, Infrastructure as Code (ideally Terraform), CI/CD pipelines, DevOps automation, Azure Networking, Azure Identity, Azure Virtual Desktop, Cloud-native architecture (containers, serverless, and other services), Hybrid Cloud environments. Qualifications (AZ-104) Microsoft Azure Administrator (AZ-305) Microsoft Certified: Azure Solutions Architect Expert (AZ-500) Microsoft Certified: Azure Security Engineer Associate - Desirable (AZ-700) Microsoft Certified: Azure Network Engineer Associate - Desirable (AZ-140) Microsoft Certified: Azure Virtual Desktop Specialty - Desirable What We Do For You Wellbeing focused - Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral. Annual Leave - 25 days of annual leave, plus public holidays and the ability to buy additional days. Employee Assistance Programme - Free advice, support, and confidential counselling available 24/7 through Care First. Endometriosis Friendly Employer - We are committed to developing an environment that supports those with endometriosis. Personal Growth - We're dedicated to enabling your personal and professional development. Development Programmes - From Future Managers to Leadership Training, designed to help you grow. Performance Bonus - Our Group-wide bonus scheme rewards your success. Financial wellbeing - Supporting your financial health with schemes like: Pension Scheme - 5% matched contribution with Scottish Widows. Income protection insurance - Support when you need it most. Discounted Parking - Partnered with QPark for discounted season tickets. Recognition - We celebrate and reward excellent work through our platform for real-time feedback and goal setting. Making a Difference - Opportunities to support causes you care about: MatchIt! - Fundraise and get matched funding. Volunteering Time - Use your leave to volunteer. Pennies from Heaven - Donate your small change to charity. Who We Are OneAdvanced is one of the UK's largest providers of business software and services, supporting over 20,000 customers globally with an annual turnover of £330M+. We support critical sectors across the UK, including education, legal, and government services. We invest in our people, fostering a diverse, inclusive, and engaging work environment that empowers growth and talent development. To learn more about working at OneAdvanced, please click here.
Role Introduction We are seeking a dynamic and experienced Financial Solutions Consultant to join our team. This role will focus on working closely with the sales team to provide technical expertise, demonstrating the value of our financial software solutions to help businesses realize how software solutions can improve their organization and drive efficiencies and productivity. The ideal candidate will have a strong understanding of finance and accounting principles, coupled with hands-on experience with enterprise financial software solutions. You will act as the bridge between our technical teams and customers, ensuring the solution aligns with their business needs. The Solutions Consultant will become a subject matter expert for our Finance solution and other complimentary horizontal products and will undertake responsibility for in-depth customer discoveries and demonstrations, alongside other tasks to support the Sales function. The successful candidate will be comfortable exchanging solution knowledge to customers and prospects via excellent written, verbal, and presentation skills. Please note this is a remote role with travel to customer sites and the option to work in one of our office locations across the UK. What You Will Do Lead the Client Needs Analysis, a post-qualification activity to understand the prospective customers' financial processes, business requirements, and pain points. Collaborate with Sales teams to deliver tailored product demonstrations and presentations, showcasing the benefits and capabilities of the software to meet the customer's needs. Configure demonstration environments to meet the requirements of the customer demonstration and be responsible for coordinating the maintenance of demonstration environments. Assist in the preparation of responses to Requests for Proposals (RFP) or Requests for Information (RFI), ensuring all functional requirements are addressed. Support on the completion of Security Questionnaires where relevant knowledge is required. Create digital content for the Finance products, such as video content and interactive demonstration tools using Sales Enablement tools. Be a key stakeholder on product launches, understanding the new features in releases and working closely with Product Management to relay customer feedback. Coach Solutions Consultants and Solutions Associates within the team. Lead functional projects as and when required. What You Will Have Strong analytical and problem-solving skills, proactively identifying problems, challenging the norm, and driving improvement. Excellent presentation and communication skills, with the ability to explain complex technical concepts to non-technical stakeholders. Decisive, articulate, and accountable; builds effective relationships quickly and is comfortable making decisions. A motivated ideas person with a can-do attitude, an appetite for progression, and "rising to the challenge" - a proven ability to learn new technology. Highly organized and can juggle multiple tasks and projects with ruthless prioritization with little or no supervision. Highly desirable: Experience within the commercial sector related to Finance; any professional qualifications in Accountancy or Finance are a plus. Previous Solutions (pre-sales) experience or experience of working with Finance software at a technical level. What We Do For You Wellbeing focused - Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral. Annual Leave - 25 days of annual leave, plus public holidays and the ability to buy additional days. Employee Assistance Programme - Free advice, support, and confidential counselling available 24/7 through Care First. Endometriosis Friendly Employer - We are proud to confirm our commitment to developing an environment and culture that allows those with endometriosis to thrive in the workplace. Personal Growth - Regardless of where you are at in your career, we're committed to enabling your growth personally and professionally. Development Programmes - From Future Managers to Leadership Training, our development programmes help you get where you need to go. Performance Bonus - Our Group-wide bonus scheme enables you to reap the rewards of your success. Financial wellbeing - We understand that as well as your mental wellbeing, your financial wellbeing is really important. Pension Scheme - Our plan with Scottish Widows offers a 5% matched contribution by the company. Income protection insurance - Providing you with support and assistance when you need it most. Discounted Parking - We have partnered with QPark to provide an exclusive discounted rate for OneAdvanced employees when purchasing a digital season ticket. Recognition - Highlighting and rewarding the great work our people do. Performance & Talent - Our own technology platform that allows you to get real-time feedback, conversations, and goals to help you become your best self. Making a Difference - We provide opportunities to help our people make a difference to the causes they care about. MatchIt! - Fundraise for a cause close to your heart and Advanced will match part of the funding. Volunteering Time - Our volunteering leave scheme allows you to use your time to help those who need it. Pennies from Heaven - Donate the pennies from your paycheck to help make a difference without lifting a finger. Who We Are OneAdvanced is one of the UK's largest providers of business software and services, serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of work , and as you can see, our software underpins some of the UK's most critical sectors. We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive, and engaging place to work that not only powers the world of work but empowers the growth, ambitions, and talent of our people. To learn more about working at OneAdvanced please click here.
Feb 13, 2025
Full time
Role Introduction We are seeking a dynamic and experienced Financial Solutions Consultant to join our team. This role will focus on working closely with the sales team to provide technical expertise, demonstrating the value of our financial software solutions to help businesses realize how software solutions can improve their organization and drive efficiencies and productivity. The ideal candidate will have a strong understanding of finance and accounting principles, coupled with hands-on experience with enterprise financial software solutions. You will act as the bridge between our technical teams and customers, ensuring the solution aligns with their business needs. The Solutions Consultant will become a subject matter expert for our Finance solution and other complimentary horizontal products and will undertake responsibility for in-depth customer discoveries and demonstrations, alongside other tasks to support the Sales function. The successful candidate will be comfortable exchanging solution knowledge to customers and prospects via excellent written, verbal, and presentation skills. Please note this is a remote role with travel to customer sites and the option to work in one of our office locations across the UK. What You Will Do Lead the Client Needs Analysis, a post-qualification activity to understand the prospective customers' financial processes, business requirements, and pain points. Collaborate with Sales teams to deliver tailored product demonstrations and presentations, showcasing the benefits and capabilities of the software to meet the customer's needs. Configure demonstration environments to meet the requirements of the customer demonstration and be responsible for coordinating the maintenance of demonstration environments. Assist in the preparation of responses to Requests for Proposals (RFP) or Requests for Information (RFI), ensuring all functional requirements are addressed. Support on the completion of Security Questionnaires where relevant knowledge is required. Create digital content for the Finance products, such as video content and interactive demonstration tools using Sales Enablement tools. Be a key stakeholder on product launches, understanding the new features in releases and working closely with Product Management to relay customer feedback. Coach Solutions Consultants and Solutions Associates within the team. Lead functional projects as and when required. What You Will Have Strong analytical and problem-solving skills, proactively identifying problems, challenging the norm, and driving improvement. Excellent presentation and communication skills, with the ability to explain complex technical concepts to non-technical stakeholders. Decisive, articulate, and accountable; builds effective relationships quickly and is comfortable making decisions. A motivated ideas person with a can-do attitude, an appetite for progression, and "rising to the challenge" - a proven ability to learn new technology. Highly organized and can juggle multiple tasks and projects with ruthless prioritization with little or no supervision. Highly desirable: Experience within the commercial sector related to Finance; any professional qualifications in Accountancy or Finance are a plus. Previous Solutions (pre-sales) experience or experience of working with Finance software at a technical level. What We Do For You Wellbeing focused - Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral. Annual Leave - 25 days of annual leave, plus public holidays and the ability to buy additional days. Employee Assistance Programme - Free advice, support, and confidential counselling available 24/7 through Care First. Endometriosis Friendly Employer - We are proud to confirm our commitment to developing an environment and culture that allows those with endometriosis to thrive in the workplace. Personal Growth - Regardless of where you are at in your career, we're committed to enabling your growth personally and professionally. Development Programmes - From Future Managers to Leadership Training, our development programmes help you get where you need to go. Performance Bonus - Our Group-wide bonus scheme enables you to reap the rewards of your success. Financial wellbeing - We understand that as well as your mental wellbeing, your financial wellbeing is really important. Pension Scheme - Our plan with Scottish Widows offers a 5% matched contribution by the company. Income protection insurance - Providing you with support and assistance when you need it most. Discounted Parking - We have partnered with QPark to provide an exclusive discounted rate for OneAdvanced employees when purchasing a digital season ticket. Recognition - Highlighting and rewarding the great work our people do. Performance & Talent - Our own technology platform that allows you to get real-time feedback, conversations, and goals to help you become your best self. Making a Difference - We provide opportunities to help our people make a difference to the causes they care about. MatchIt! - Fundraise for a cause close to your heart and Advanced will match part of the funding. Volunteering Time - Our volunteering leave scheme allows you to use your time to help those who need it. Pennies from Heaven - Donate the pennies from your paycheck to help make a difference without lifting a finger. Who We Are OneAdvanced is one of the UK's largest providers of business software and services, serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of work , and as you can see, our software underpins some of the UK's most critical sectors. We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive, and engaging place to work that not only powers the world of work but empowers the growth, ambitions, and talent of our people. To learn more about working at OneAdvanced please click here.