B&Q Limited

B&Q Chandler's Ford, England, United Kingdom Join or sign in to find your next job Join to apply for the L & D Specialist role at B&Q B&Q Chandler's Ford, England, United Kingdom 1 day ago Be among the first 25 applicants Join to apply for the L & D Specialist role at B&Q Permanent c£37,000 + Pension + Private Medical +ShareSave+ 6.6 weeks holiday+ Hybrid Working (2-3 days a week in the office) Southampton, Store Support Office To work closely stakeholders to drive the successful delivery and continuous improvement of learning and development initiatives. The L&D Specialist will act as a key contact for colleagues, line managers, and HR/Retail partners, ensuring a seamless learning experience from onboarding through to programme completion. This role focuses on enhancing colleague capability, embedding best practice, and maximising engagement, retention, and impact of learning through expert support, communication, and collaboration. Overview Permanent c£37,000 + Pension + Private Medical +ShareSave+ 6.6 weeks holiday+ Hybrid Working (2-3 days a week in the office) Southampton, Store Support Office To work closely stakeholders to drive the successful delivery and continuous improvement of learning and development initiatives. The L&D Specialist will act as a key contact for colleagues, line managers, and HR/Retail partners, ensuring a seamless learning experience from onboarding through to programme completion. This role focuses on enhancing colleague capability, embedding best practice, and maximising engagement, retention, and impact of learning through expert support, communication, and collaboration. What's the job? Key Accountabilities - L&D Specialist Programme Delivery & Coordination Design, deliver, and coordinate learning and development programmes that align with business needs and strategic goals. Support the implementation blended learning solutions, ensuring content is engaging, inclusive, and accessible. Stakeholder Engagement Build strong relationships with key stakeholders including line managers, HR business partners, and external learning providers to support learning delivery and uptake. Provide guidance to leaders and managers on how to embed learning into daily operations and team development plans. Engage Leaders in both retail and SSO through clear and engaging communication Evaluation & Continuous Improvement Measure the impact and effectiveness of learning programmes through data analysis, feedback, and post-programme reviews. Use insights to inform continuous improvement of learning content, delivery methods, and learner support. Content Development & Curation Create and curate engaging learning content, resources, and toolkits tailored to a variety of learning styles and levels. Ensure content is current, relevant, and aligned with company values and capability needs Project Support Contribute to key L&D projects, supporting the planning, communication, and execution of new learning programmes. Help drive innovation in learning through new technologies, platforms, and methodologies. What We Need Knowledge and experience in learning and development creation. Effective project management and consultancy skills. Ability to build strong relationships that enable effective influencing of internal and external stakeholders. Experience of working in a fast-paced environment. An innovative, creative and self-motivated approach. Business aware, highly commercial and retail focused. Good communicator, both verbally and in writing. A resilient self-starter, able to work under pressure and manage volume. Passionate about learning for colleagues and self. Experience of managing others. Able to work well in a team and be collaborative. Able to have 'difficult conversations' with key stakeholders. Able to deal with difficult/sensitive issues. What's in it for me? As part of a great team, you'll be valued for who you are.We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities . You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! So we can support you during the application or interview process, please contact for any recruitment adjustments. Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Human Resources Industries Retail Referrals increase your chances of interviewing at B&Q by 2x Get notified about new Learning And Development Specialist jobs in Chandler's Ford, England, United Kingdom . 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Overview Customer Advisor - Checkouts Part time - 20 hours per week 3 Month Fixed Term Contract Shifts available Monday - Sunday, 7.00am - 8:00pm UK Notional hourly rate £12.71 per hour B&Q Edinburgh New Craighall We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Checkouts Customer Advisor and you'll be a big part of this. What's the job? Join our team, and you'll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You'll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim. What we need: Happy to help, eager to learn and just a little bit obsessed with home improvement, you'll be right at home with us. You're friendly and outgoing, and you get a buzz from helping others. You'll be happy to expand your skills by using new technology and learning new ways of working. You're great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays. What's in it for me? As part of a great team, you'll be valued for who you are.We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities . You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you're refreshed and able to perform at your best. So we can support you during the application or interview process, please contact for any recruitment adjustments.

Overview Full time/ Part time or Job share - 36.75 hours per week Permanent Upto £34,900 + Bonus + Pension + 6.6 Weeks Holiday B&Q Edinburgh We believe anyone can improve their home to make life better. Every day, we give our millions of customers theideas, advice, tools and confidence they need to create a home they'll love. Join us as a Department Manager and you'll be a big part of this. What's the job? We're thinking more ambitiously about how our stores can offer our customers even more.In this role you'll take the lead, inspiringyour team to deliver a great customer experience through our home delivery service.You'llbe responsible for managing an effective click + collect service instore, keeping on top of stock availability and operational standards. You'll manage your team effectively,with customer careat the forefront of everything you do.It'll be your department to run. But, because we're so big on teamwork, you won't tackle the challenge alone. What we need: Positive,hands on,andeagertobring your own ideas to the table, you'll feel right at home with us.You've got plenty of customer service experience, along with a love of all things home improvement.You'll be happy to expand your skills by using new technology and learning new ways of working.You're flexible too - able tocover store opening hours on a rota basis, including evenings,weekendsand bank holidays. And, perhaps most importantly,you knowhow to keep a team motivated, engaged, and pulling together as one. What's in it for me? As part of a great team, you'll be valued for who you are.We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities . You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you're refreshed and able to perform at your best. So we can support you during the application or interview process, please contact for any recruitment adjustments.

Overview Sales Executive- TradePoint Full time - 36.75 hours per week Permanent £34,300 - £43,900 per annum plus Bonus B&Q Ipswich (Ransomes Park) As a TradePoint Sales Partner, you'll be responsible for driving business growth for TradePoint while delivering an exceptional level of customer service. This is a new opportunity in the business to really make a difference to our trade proposition and to make the role your own. What's the job? You'll develop a network of contacts from identifying and developing new business opportunities and growing existing members. Maximising the growth of sales and creating a highly effective trade experience in your local area by promoting the TradePoint brand and services. You'll make things happen working closely with the stores to inspire, motivate and engage the wider store team to create a culture which is focused on identifying trade opportunities and how we best deliver the needs of our trade members. What we need: Bringing your experience within the trade or house building market, you've got a sharp commercial mind as well as plenty of customer service experience. A great communicator who shows initiative and has plenty of experience building relationships with customers and internal stakeholders, you'll feel right at home with us. We'll support you with the tools and knowledge through a fantastic induction and team support. You're also flexible enough to work when our customers need you including weekends, evenings, and bank holidays. Proven experience in winning business, promoting products and services from previous sales or business development roles Industry experience is beneficial but not essential Strong Communication skills Relationship building Negotiation skills Project Management Problem solving Financial and business acumen Planning and organisational skills Team working Full UK driving license with over a year's driving experience What's in it for me? As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you're refreshed and able to perform at your best. So we can support you during the application or interview process, please contact for any recruitment adjustments.

Overview Customer Advisor Full time - 36.75 hours per week Permanent Contract Shifts available Monday - Sunday, 7.00am - 10.00pm UK Notional hourly rate £12.21 per hour (Inclusive of an £0.81 per hour, store specific location allowance) B&Q Sydenham We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you'll be a big part of this. What's the job? Join our team, and you'll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, as will managing stock, setting up displays, and ensuring your store looks great. You'll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim. What we need: Happy to help, eager to learn, and just a little bit obsessed with home improvement, you'll be right at home with us. You're friendly and outgoing, and you get a buzz from helping others. You'll be happy to expand your skills by using new technology and learning new ways of working. You're great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings, and bank holidays. What's in it for me? As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and lots more! We also provide generous breaks to make sure you're refreshed and able to perform at your best.

Overview Customer Advisor - Outdoor Department Part Time - 17.25 hours per week 6 Month Fixed Term Contract Shifts available Thursday - Saturday, 8am - 4pm UK Notional hourly rate £12.21 per hour B&Q Castlepoint We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you'll be a big part of this. What's the job? Join our team, and you'll think differently about how we inspire people to create a home they love. You'll make sure the store is stocked with the things our customers need, as well as products that will spark new possibilities. Efficiency and safety will be vital of course, especially if you gain your forklift license with us. You'll get to create too - exploring new solutions and making decisions that will help grow our business, together. What we need: A great communicator who can think clearly and make sound plans no matter how busy things get, you'll feel right at home with us. You're an organised and analytical thinker, and you know how to keep things simple. You also know how to work as a team - supporting your fellow colleagues and working through what you need to do, together. You'll be happy to expand your skills by using new technology and learning new ways of working. You're great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings, and bank holidays. What's in it for me? As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you're refreshed and able to perform at your best. For any recruitment adjustments during the application or interview process, please contact .

Overview Customer Advisor - Outdoor Department Part Time - 17.25 hours per week 6 Month Fixed Term Contract Shifts available Thursday - Saturday, 8am - 4pm UK Notional hourly rate £12.21 per hour B&Q Castlepoint We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you'll be a big part of this. What's the job? Join our team, and you'll think differently about how we inspire people to create a home they love. You'll make sure the store is stocked with the things our customers need, as well as products that will spark new possibilities. Efficiency and safety will be vital of course, especially if you gain your forklift license with us. You'll get to create too - exploring new solutions and making decisions that will help grow our business, together. What we need: A great communicator who can think clearly and make sound plans no matter how busy things get, you'll feel right at home with us. You're an organised and analytical thinker, and you know how to keep things simple. You also know how to work as a team - supporting your fellow colleagues and working through what you need to do, together. You'll be happy to expand your skills by using new technology and learning new ways of working. You're great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings, and bank holidays. What's in it for me? As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you're refreshed and able to perform at your best. For any recruitment adjustments during the application or interview process, please contact .