Elite Contract Support Officer - Feltham Feltham, UK Job Description Posted Tuesday 28 July 2026 at 01:00 Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way? The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary. Role: Elite Security Officer Pay Rate: £14.55 p/h Shift Pattern: Various - Cover minimum 36 hours per week Location: Feltham Role Requirements SIA License and manual driving licence Benefits include Financial support for SIA Licensing and renewal Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Additional benefits we offer via our ReWard membership Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Main Duties Act as a point of contact and information centre for staff, visitors, and tenants. Maintain professionalism in all interactions. Adhere to all instructions, written and verbal. Control access points, allowing or denying entry to visitors. Conduct regular patrols to deter threats to client property and assets. Investigate incidents and take appropriate lawful action as per corporate policy. Complete daily reports with detailed information, observations, and surveillance footage. Demonstrate excellent communication skills across all platforms, including verbal, written, and via security radios. Must haves Valid Frontline SIA licence UK manual driving licence Minimum 1 year of proven work experience as a Corporate Security Officer Excellent customer service and communication skills Exemplary standards of personal presentation IT literate with the ability to operate detecting systems and emergency equipment Quick thinking and problem-solving skills Positive attitude towards people and challenges Must be available 7 days a week Who We Are Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision " We look after our people; our people look after our clients. We aim to retain and attract the very best of both ". Why Work For Us Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent to uphold our vision " We look after our people; our people look after our clients. We aim to retain and attract the very best of both ". We strongly believe in growing our own talent, and we provide opportunities through our in house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Aug 24, 2026
Full time
Elite Contract Support Officer - Feltham Feltham, UK Job Description Posted Tuesday 28 July 2026 at 01:00 Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way? The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary. Role: Elite Security Officer Pay Rate: £14.55 p/h Shift Pattern: Various - Cover minimum 36 hours per week Location: Feltham Role Requirements SIA License and manual driving licence Benefits include Financial support for SIA Licensing and renewal Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Additional benefits we offer via our ReWard membership Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Main Duties Act as a point of contact and information centre for staff, visitors, and tenants. Maintain professionalism in all interactions. Adhere to all instructions, written and verbal. Control access points, allowing or denying entry to visitors. Conduct regular patrols to deter threats to client property and assets. Investigate incidents and take appropriate lawful action as per corporate policy. Complete daily reports with detailed information, observations, and surveillance footage. Demonstrate excellent communication skills across all platforms, including verbal, written, and via security radios. Must haves Valid Frontline SIA licence UK manual driving licence Minimum 1 year of proven work experience as a Corporate Security Officer Excellent customer service and communication skills Exemplary standards of personal presentation IT literate with the ability to operate detecting systems and emergency equipment Quick thinking and problem-solving skills Positive attitude towards people and challenges Must be available 7 days a week Who We Are Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision " We look after our people; our people look after our clients. We aim to retain and attract the very best of both ". Why Work For Us Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent to uphold our vision " We look after our people; our people look after our clients. We aim to retain and attract the very best of both ". We strongly believe in growing our own talent, and we provide opportunities through our in house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Ward Security is seeking an Elite Contract Support Officer to join our Feltham team. You will deliver exceptional customer service, maintain a secure environment, and perform ID checks, incident response, and staff/visitor information duties. The role requires a valid Frontline SIA licence, a UK manual driving licence, and at least 1 year of corporate security experience. Strong communication, IT aptitude, and professional presentation are essential for success.
Aug 24, 2026
Full time
Ward Security is seeking an Elite Contract Support Officer to join our Feltham team. You will deliver exceptional customer service, maintain a secure environment, and perform ID checks, incident response, and staff/visitor information duties. The role requires a valid Frontline SIA licence, a UK manual driving licence, and at least 1 year of corporate security experience. Strong communication, IT aptitude, and professional presentation are essential for success.
Are you an experienced Security Officer with a passion for delivering outstanding customer service? Do you take pride in your appearance, professionalism, and ability to remain calm under pressure? If you thrive in a dynamic corporate setting and enjoy being part of a client-focused, front-facing team - we want to hear from you. We are recruiting a highly motivated and professional Security Officer to support operations at a prestigious, fast-paced corporate environment found in the heart of the financial district within the City of London. This iconic flagship building comprises approximately 398,000 sq ft of office and retail space spread over 37 floors. Located between Leadenhall Street, Billiter Street and Lime Street, the building is a major contributor to the ever-changing City skyline. Location: London, EC3M Nearest tube: Aldgate and Fenchurch St Pay Rate: £16.63 per hour Shift Pattern: 4 on, 4 off Days and Nights Requirement: Valid SIA Licence Key Responsibilities Operational Support Report directly to the Security Control Room and operate under the direction of the Duty Shift Manager (or CCTV Supervisor in their absence). Act as a key point of contact during shifts, supporting colleagues and site management. Maintain high visibility across the building and respond promptly to operational requirements. Proactively identify and elevate any security or safety concerns. Patrolling & Site Coverage Conduct regular internal and external patrols in line with site assignment instructions. Provide break relief to ensure seamless security coverage. Identify and report maintenance, safety, or security issues. Front of House & Visitor Management Deliver a professional and welcoming front-of-house presence. Manage access control and visitor procedures in line with client expectations. Support events and high-profile visits in collaboration with the Control Room. Ensure all staff and visitors experience a safe and well managed environment. Security Control Room Support Assist with monitoring alarms, CCTV systems, and incidents as required. Maintain accurate, concise written and verbal reports. Communicate effectively with internal teams and external stakeholders. Loading Bay Operations Support secure and efficient loading bay activities during peak periods. Monitor contractor access, deliveries, and vehicle movements. Work closely with site teams to maintain safe operational flow. Presentation & Client Standards Maintain exceptional personal presentation in line with site expectations. Demonstrate a positive, confident, and approachable attitude at all times. Represent both the security team and building with professionalism and integrity. What We're Looking For Valid SIA Licence Minimum 2 years corporate security experience Excellent customer service and communication skills Professional appearance and demeanour Strong written and verbal reporting skills Proactive and solution-focused mindset IT literate (CCTV, access control, emergency systems) Surveillance awareness and strong attention to detail Excellent organisational skills 5-year checkable work history Financial support for SIA licensing and renewals Cycle to Work salary sacrifice scheme Company pension scheme Life assurance Employee referral programme Ongoing training, development, and progression opportunities Discounted gym membership Retail and travel discounts Restaurant and supermarket vouchers Cinema tickets 24/7 Employee Assistance Programme Who We Are Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision " We look after our people; our people look after our clients. We aim to retain and attract the very best of both ". Why Work For Us Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Aug 24, 2026
Full time
Are you an experienced Security Officer with a passion for delivering outstanding customer service? Do you take pride in your appearance, professionalism, and ability to remain calm under pressure? If you thrive in a dynamic corporate setting and enjoy being part of a client-focused, front-facing team - we want to hear from you. We are recruiting a highly motivated and professional Security Officer to support operations at a prestigious, fast-paced corporate environment found in the heart of the financial district within the City of London. This iconic flagship building comprises approximately 398,000 sq ft of office and retail space spread over 37 floors. Located between Leadenhall Street, Billiter Street and Lime Street, the building is a major contributor to the ever-changing City skyline. Location: London, EC3M Nearest tube: Aldgate and Fenchurch St Pay Rate: £16.63 per hour Shift Pattern: 4 on, 4 off Days and Nights Requirement: Valid SIA Licence Key Responsibilities Operational Support Report directly to the Security Control Room and operate under the direction of the Duty Shift Manager (or CCTV Supervisor in their absence). Act as a key point of contact during shifts, supporting colleagues and site management. Maintain high visibility across the building and respond promptly to operational requirements. Proactively identify and elevate any security or safety concerns. Patrolling & Site Coverage Conduct regular internal and external patrols in line with site assignment instructions. Provide break relief to ensure seamless security coverage. Identify and report maintenance, safety, or security issues. Front of House & Visitor Management Deliver a professional and welcoming front-of-house presence. Manage access control and visitor procedures in line with client expectations. Support events and high-profile visits in collaboration with the Control Room. Ensure all staff and visitors experience a safe and well managed environment. Security Control Room Support Assist with monitoring alarms, CCTV systems, and incidents as required. Maintain accurate, concise written and verbal reports. Communicate effectively with internal teams and external stakeholders. Loading Bay Operations Support secure and efficient loading bay activities during peak periods. Monitor contractor access, deliveries, and vehicle movements. Work closely with site teams to maintain safe operational flow. Presentation & Client Standards Maintain exceptional personal presentation in line with site expectations. Demonstrate a positive, confident, and approachable attitude at all times. Represent both the security team and building with professionalism and integrity. What We're Looking For Valid SIA Licence Minimum 2 years corporate security experience Excellent customer service and communication skills Professional appearance and demeanour Strong written and verbal reporting skills Proactive and solution-focused mindset IT literate (CCTV, access control, emergency systems) Surveillance awareness and strong attention to detail Excellent organisational skills 5-year checkable work history Financial support for SIA licensing and renewals Cycle to Work salary sacrifice scheme Company pension scheme Life assurance Employee referral programme Ongoing training, development, and progression opportunities Discounted gym membership Retail and travel discounts Restaurant and supermarket vouchers Cinema tickets 24/7 Employee Assistance Programme Who We Are Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision " We look after our people; our people look after our clients. We aim to retain and attract the very best of both ". Why Work For Us Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Ward Security is seeking a Front of House Security Officer in Oxford to deliver a welcoming, professional front-of-house experience while maintaining safety and security for staff, tenants, and visitors. You will manage reception duties, access control, and collaborate with security, facilities, cleaning, and catering teams to support daily building operations. The role requires a professional, reliable presence and the ability to stay calm under pressure.
Aug 24, 2026
Full time
Ward Security is seeking a Front of House Security Officer in Oxford to deliver a welcoming, professional front-of-house experience while maintaining safety and security for staff, tenants, and visitors. You will manage reception duties, access control, and collaborate with security, facilities, cleaning, and catering teams to support daily building operations. The role requires a professional, reliable presence and the ability to stay calm under pressure.