Qargo TMS

About Qargo Qargo is a tech scale-up with offices based in London and Ghent. We are on a mission to transform the transportation industry by making it more efficient, profitable, and sustainable. Together we are building the most user-friendly and intuitive Transport Management System (TMS) on the market that automates administrative processes and optimizes planning. To help us achieve our mission and support our growth we're looking for a Customer Support Officer! In this role you'll: Gain crucial insight into the working of our system and become a true product expert . Be the first point of contact for day-to-day questions and give top notch support to the clients in your respective region via our system portal chat. Understand the needs and wants of our customers on the front-line and translate those internally to the development team. Communicate and explain new product features through the portal. Help to write clear and concise tools for our clients, such as user manuals, demos, tutorials and FAQ's. Give remote training sessions to customers. Provide administrative support to the Customer Onboarding Managers by transferring and importing client data into our system, such as their customer base, rate cards, fleet information, etc. Your profile: You're customer oriented and have previous experience in a customer service or related role. Experience within transport/logistics is a huge plus! Your communication skills are on point. You have strong organizational skills and can prioritize and juggle different tasks without breaking a sweat. You like to continuously learn and develop your skills and pick things up quickly. You're flexible and thrive in a fast-paced startup environment. Since we're a software company, it's a big plus if you' re tech savvy. We offer: A competitive salary package, including all the necessary extra benefits. Great growth opportunities within a strongly growing company. A flexible work environment (flexible working hours, possibility to work from home, ). A green office in Holborn, next to Covent Garden in London A great company culture!

About Qargo Qargo is a tech start-up with offices based in London and Ghent (Belgium). We're on a mission to transform the transportation industry by making it more efficient, profitable, and sustainable. We are building the most user-friendly and intuitive Transport Management System (TMS) on the market that automates administrative processes and optimizes planning. To support our growth and expand our business, we're looking for a Business Development Manager in the UK. You will play a key role in expanding our presence in this market. What You'll Do: Take full control of the sales cycle , from prospecting to closing - own it all! Hunt for leads via calls, emails, networking, and fairs and generate new business to fuel our growth. Know your clients inside-out - who they are, what challenges they face, and how we can solve their problems, all while keeping tabs on the competition! Build powerful and durable relationships with industry players to grow Qargo's footprint and drive cross sales . Collaborate effectively with colleagues across teams and countries to drive internal alignment. Drive creative ideas to shatter targets, elevate our brand, and speed up deal cycles. Work smarter and keep ahead with tools like HubSpot and Gong . What You Bring: A proven track record in transport or logistics , especially in sales or operational management. A Business Developer through and through and a true Hunter. A sales-first mindset , entrepreneurial energy, and a go-getter attitude. Tech-friendly? Experience with TMS or SaaS is a big win. Travel-ready and internationally minded. A team player with stellar interpersonal skills and a win-as-a-team mentality! Since you'll be visiting prospects and clients regularly, a valid driver's license is a must. What's in It for You: A competitive salary + extensive commission package . Flexible and remote working. A chance to lead in a startup, break open a new market and make a massive impact. Be part of the Dream Team shaping the future of transport tech.