Allica Bank Limited
About Allica Bank Allica is the UK's fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers. Role Description We're looking for a talented Lead Product Designer to join our Core Bank & Liquidity team -a mission critical part of our business current account offering. You'll lead design efforts for key features that help small businesses take control of their finances, including: - Bulk payments and payment scheduling - Smart savings pots with dynamic interest rates - Core transaction experiences - Evolution of our existing journeys for better end-to-end customer outcomes This is a unique opportunity to shape how business banking should work. You'll define UX strategy, mentor and lead a close-knit but talented team of designers and drive best-in-class practices across your pod. You'll collaborate closely with Product and Engineering to design impactful, scalable solutions. We're creating a culture of ownership and openness, we encourage people across the business to share knowledge and experiences to learn from one another and grow. You are an advocate of design and systems thinking; your expertise positions you perfectly as a mentor to other designers and to collaborate with team members across the business to explore and solve challenges together Key Responsibilities Define & Lead UX Strategy • Set a compelling UX vision and strategic direction aligned with team OKRs and company goals. • Use insight from data, research, and technical constraints to shape product direction. • Champion customer-centric decision-making across the product lifecycle. Drive Quality & Delivery • Lead design work end-to-end from discovery and user journeys to polished UI and Figma specs. • Balance speed and craft to ship MVPs and iterate based on feedback. • Use AI and design systems to optimise efficiency and scale consistently. Team Leadership & Collaboration • Mentor and guide designers in your pod. Inspire them to grow and maintain a high bar. • Foster a collaborative environment - leading critiques, sparring on ideas, and embedding design throughout the delivery process. • Be a visible design advocate in your squad and across the company. Evolve Product Experiences • Improve and modernise existing journeys - not just building new. • Ensure cohesive experiences across payments, savings, and transactions. • Own UX outcomes in your domain, ensuring your work ladders up to a seamless end-to-end customer journey Personal Attributes & Experience At Allica, great design isn't just about what you make, it's about how you think, collaborate, and deliver. You are a natural leader. You inspire confidence, set a clear direction, and elevate the people around you, whether mentoring designers, collaborating with engineers, or aligning stakeholders around a shared vision. You make decisions based on data, not assumptions. You dig deep to understand users and welcome healthy debate to reach the best outcomes. You take initiative and inspire others by setting a clear vision and high standards. You understand your product deeply and continuously improve both the work and the process. You move fast without sacrificing quality. You break work into sprints, use AI to boost output, clarify goals early, and ship quickly to learn from users. You're transparent, curious, and collaborative. You give and seek feedback early, explain your thinking, share learnings, and challenge thoughtfully to raise the bar. You have 5+ years of experience designing world-class digital products, in-house. You have a strong portfolio showcasing impactful product design work across iOS, Android, and web platforms. You have a deep understanding of UX and human behaviour, ensuring designs are intuitive, accessible, and user centric. You have a keen eye for visual design, with strong skills in typography, grids, and UI design. You're technically aware, you understand the implications of your design decisions and collaborate effectively with engineers. You articulate design decisions clearly and persuasively to stakeholders Working at Allica Bank At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind: Full onboarding support and continued development opportunities Options for flexible working Regular social activities Pension contributions Discretionary bonus scheme Private health cover Life assurance Family friendly policies including enhanced Maternity & Paternity leave Don't tick every box? Don't worry if you don't have all the skills or requirements listed on the job description. If you think you'll be a good fit, we'd still love to hear from you! Flexible working We know the '9-to-5' isn't right for everyone. That's why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate. Diversity We're a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.
About Allica Bank Allica is the UK's fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers. Role Description We're looking for a talented Lead Product Designer to join our Core Bank & Liquidity team -a mission critical part of our business current account offering. You'll lead design efforts for key features that help small businesses take control of their finances, including: - Bulk payments and payment scheduling - Smart savings pots with dynamic interest rates - Core transaction experiences - Evolution of our existing journeys for better end-to-end customer outcomes This is a unique opportunity to shape how business banking should work. You'll define UX strategy, mentor and lead a close-knit but talented team of designers and drive best-in-class practices across your pod. You'll collaborate closely with Product and Engineering to design impactful, scalable solutions. We're creating a culture of ownership and openness, we encourage people across the business to share knowledge and experiences to learn from one another and grow. You are an advocate of design and systems thinking; your expertise positions you perfectly as a mentor to other designers and to collaborate with team members across the business to explore and solve challenges together Key Responsibilities Define & Lead UX Strategy • Set a compelling UX vision and strategic direction aligned with team OKRs and company goals. • Use insight from data, research, and technical constraints to shape product direction. • Champion customer-centric decision-making across the product lifecycle. Drive Quality & Delivery • Lead design work end-to-end from discovery and user journeys to polished UI and Figma specs. • Balance speed and craft to ship MVPs and iterate based on feedback. • Use AI and design systems to optimise efficiency and scale consistently. Team Leadership & Collaboration • Mentor and guide designers in your pod. Inspire them to grow and maintain a high bar. • Foster a collaborative environment - leading critiques, sparring on ideas, and embedding design throughout the delivery process. • Be a visible design advocate in your squad and across the company. Evolve Product Experiences • Improve and modernise existing journeys - not just building new. • Ensure cohesive experiences across payments, savings, and transactions. • Own UX outcomes in your domain, ensuring your work ladders up to a seamless end-to-end customer journey Personal Attributes & Experience At Allica, great design isn't just about what you make, it's about how you think, collaborate, and deliver. You are a natural leader. You inspire confidence, set a clear direction, and elevate the people around you, whether mentoring designers, collaborating with engineers, or aligning stakeholders around a shared vision. You make decisions based on data, not assumptions. You dig deep to understand users and welcome healthy debate to reach the best outcomes. You take initiative and inspire others by setting a clear vision and high standards. You understand your product deeply and continuously improve both the work and the process. You move fast without sacrificing quality. You break work into sprints, use AI to boost output, clarify goals early, and ship quickly to learn from users. You're transparent, curious, and collaborative. You give and seek feedback early, explain your thinking, share learnings, and challenge thoughtfully to raise the bar. You have 5+ years of experience designing world-class digital products, in-house. You have a strong portfolio showcasing impactful product design work across iOS, Android, and web platforms. You have a deep understanding of UX and human behaviour, ensuring designs are intuitive, accessible, and user centric. You have a keen eye for visual design, with strong skills in typography, grids, and UI design. You're technically aware, you understand the implications of your design decisions and collaborate effectively with engineers. You articulate design decisions clearly and persuasively to stakeholders Working at Allica Bank At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind: Full onboarding support and continued development opportunities Options for flexible working Regular social activities Pension contributions Discretionary bonus scheme Private health cover Life assurance Family friendly policies including enhanced Maternity & Paternity leave Don't tick every box? Don't worry if you don't have all the skills or requirements listed on the job description. If you think you'll be a good fit, we'd still love to hear from you! Flexible working We know the '9-to-5' isn't right for everyone. That's why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate. Diversity We're a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.
Allica Bank Limited
About Allica Bank Allica is the UK's fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers. Purpose of Role Finding effective ways of generating new business is critical to our continued growth. One way is through partnerships with third-parties who refer their SME clients to Allica on an ongoing basis based on mutual trust. Our Partnerships Sales Team work with trusted advisors to established SMEs, in particular their Accountants. As a Partnerships Associate you will work closely with the Partnerships Managers and National Key Account Managers. You will provide operational support in all aspects of the Partnerships Managers role to (i) enhance customer / accountant partner satisfaction, (ii) ensure sales / growth targets are surpassed by allowing our Partnerships Managers to focus more of their time on building accountant referral relationships (iii) gain on the job training, coaching and development to become our future Partnerships Sales Managers. You will be supporting our Partnerships Sales Managers in their role of developing and nurturing trusted relationships with the accounting firms in their region. The focus will be on winning active new Business Rewards Accounts, taking responsibility for the end-to-end client experience - generating referrals, onboarding clients, securing their initial deposits and delivering funded accounts. Principal Accountabilities Client Onboarding Support the Partnerships Managers and National Key Account Managers with the client referrals. Support the client onboarding process, including gathering client information, communicating with our KYC team, replying to Request For Information (RFI) requests. Providing professional, efficient and approachable communication with the client at each stage of the process. Support the Partnerships Managers and National Key Account Managers with securing the initial deposits and funding of client accounts. Customer Service: Being the first point of contact for responding and resolving customer queries and requests for help from accountant partners via email and phone. Work with the customer service team to resolve customer service tasks and manage escalation where needed. CRM Management Update and manage HubSpot to ensure accurate customer data, prospect tracking and accurate sales pipeline information. Prospecting: After completion of our sales training program, the Associate will prospect to new small-medium accountancy firms to uncover opportunities for the Partnership Sales Managers. Lead the communication and follow up of accounting firms who come through our website enquiry form. Lead the prospecting, communication and follow up process of accounting leads who come through paid marketing campaigns eg. Events and webinars. Working with our Marketing Team to lead the communication process for targeted re-nurture campaigns. Manage the inbound phone calls our team receives from accountants. After completion of our sales training program, the Associate will work with a portfolio of sole practitioner and small accountancy firms, developing and enhancing their account management skills. Personal Attributes & Experience Excellent interpersonal skills and evidence of sales and account management outperformance in similar roles through earning partner, customer and colleague trust. A proven track record of delivering an excellent customer experience. Strong communication, organisation, administrative and CRM skills. Ability to work collaboratively with multiple stakeholders to deliver a good outcome for our customers, colleagues, and company. A desire to learn, develop and progress your career within Allica Bank. Working at Allica Bank At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind: Full onboarding support and continued development opportunities. Options for flexible working. Regular social activities. 25 days holiday - with the option to Buy/Sell. Pension contributions. Discretionary bonus scheme. Private health cover (with the option to add family members). Life assurance. Income Protection. Family friendly policies including enhanced Maternity & Paternity leave. Season ticket loans. Don't tick every box? Don't worry if you don't have all the skills or requirements listed on the job description. If you think you'll be a good fit, we'd still love to hear from you! Flexible working We know the '9-to-5' isn't right for everyone. That's why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate. Diversity We're a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.
About Allica Bank Allica is the UK's fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers. Purpose of Role Finding effective ways of generating new business is critical to our continued growth. One way is through partnerships with third-parties who refer their SME clients to Allica on an ongoing basis based on mutual trust. Our Partnerships Sales Team work with trusted advisors to established SMEs, in particular their Accountants. As a Partnerships Associate you will work closely with the Partnerships Managers and National Key Account Managers. You will provide operational support in all aspects of the Partnerships Managers role to (i) enhance customer / accountant partner satisfaction, (ii) ensure sales / growth targets are surpassed by allowing our Partnerships Managers to focus more of their time on building accountant referral relationships (iii) gain on the job training, coaching and development to become our future Partnerships Sales Managers. You will be supporting our Partnerships Sales Managers in their role of developing and nurturing trusted relationships with the accounting firms in their region. The focus will be on winning active new Business Rewards Accounts, taking responsibility for the end-to-end client experience - generating referrals, onboarding clients, securing their initial deposits and delivering funded accounts. Principal Accountabilities Client Onboarding Support the Partnerships Managers and National Key Account Managers with the client referrals. Support the client onboarding process, including gathering client information, communicating with our KYC team, replying to Request For Information (RFI) requests. Providing professional, efficient and approachable communication with the client at each stage of the process. Support the Partnerships Managers and National Key Account Managers with securing the initial deposits and funding of client accounts. Customer Service: Being the first point of contact for responding and resolving customer queries and requests for help from accountant partners via email and phone. Work with the customer service team to resolve customer service tasks and manage escalation where needed. CRM Management Update and manage HubSpot to ensure accurate customer data, prospect tracking and accurate sales pipeline information. Prospecting: After completion of our sales training program, the Associate will prospect to new small-medium accountancy firms to uncover opportunities for the Partnership Sales Managers. Lead the communication and follow up of accounting firms who come through our website enquiry form. Lead the prospecting, communication and follow up process of accounting leads who come through paid marketing campaigns eg. Events and webinars. Working with our Marketing Team to lead the communication process for targeted re-nurture campaigns. Manage the inbound phone calls our team receives from accountants. After completion of our sales training program, the Associate will work with a portfolio of sole practitioner and small accountancy firms, developing and enhancing their account management skills. Personal Attributes & Experience Excellent interpersonal skills and evidence of sales and account management outperformance in similar roles through earning partner, customer and colleague trust. A proven track record of delivering an excellent customer experience. Strong communication, organisation, administrative and CRM skills. Ability to work collaboratively with multiple stakeholders to deliver a good outcome for our customers, colleagues, and company. A desire to learn, develop and progress your career within Allica Bank. Working at Allica Bank At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind: Full onboarding support and continued development opportunities. Options for flexible working. Regular social activities. 25 days holiday - with the option to Buy/Sell. Pension contributions. Discretionary bonus scheme. Private health cover (with the option to add family members). Life assurance. Income Protection. Family friendly policies including enhanced Maternity & Paternity leave. Season ticket loans. Don't tick every box? Don't worry if you don't have all the skills or requirements listed on the job description. If you think you'll be a good fit, we'd still love to hear from you! Flexible working We know the '9-to-5' isn't right for everyone. That's why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate. Diversity We're a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.