Overview Business Planning & Reporting Manager Salary: £51,652 per annum Full-time (35 hours per week), Happy to talk flexible working Based in Glasgow/Hybrid sport scotland is the national agency for sport in Scotland. Our vision is an active Scotland where everyone benefits from sport. Our goal is to be inclusive by design. Are you skilled at transforming complex information into engaging and insightful reports that support strategic thinking and inform organisational decision-making? Are you passionate about using planning, reporting and projects to drive business and sector improvements? Would you like to lead the planning and reporting on how sport scotland creates an active Scotland where everyone benefits from sport? If you have what it takes to make a positive impact in this role, read on We are currently seeking a Business Planning & Reporting Manager to join our team. In this role, you will lead planning and reporting processes that support sport scotland's corporate strategy, business plan, and help us meet legislative and organisational requirements.
Sep 20, 2025
Full time
Overview Business Planning & Reporting Manager Salary: £51,652 per annum Full-time (35 hours per week), Happy to talk flexible working Based in Glasgow/Hybrid sport scotland is the national agency for sport in Scotland. Our vision is an active Scotland where everyone benefits from sport. Our goal is to be inclusive by design. Are you skilled at transforming complex information into engaging and insightful reports that support strategic thinking and inform organisational decision-making? Are you passionate about using planning, reporting and projects to drive business and sector improvements? Would you like to lead the planning and reporting on how sport scotland creates an active Scotland where everyone benefits from sport? If you have what it takes to make a positive impact in this role, read on We are currently seeking a Business Planning & Reporting Manager to join our team. In this role, you will lead planning and reporting processes that support sport scotland's corporate strategy, business plan, and help us meet legislative and organisational requirements.
Post Title: Head of Repairs Salary (pro rata): £73,000 per annum Hours and Contract Type: 37 Hours, Full time and Permanent Responsible to: Director of Safe Homes Department: Safe Homes Location: Lampeter/Aberystwyth/Newtown - (with requirement to be at each office one day a week) Closing date: 1 October 2025 (midday) (Please note that applications received after this deadline will not be accepted). Interview Date: 10 October 2025 Reports to: Director of Safe Homes Responsible for: Senior Responsive Repairs Officers and Responsive Repairs Officers Main Responsibility: We're offering a fantastic opportunity to join us as Head of Repairs. As Head of Repairs you will be responsible for delivering a successful, high quality maintenance service to Barcud's tenants. You will provide great support to your team to ensure all our homes are maintained to a high standard and a consistent, high quality offering that drives great value for money. Whilst having an eye for detail and customer care, the Head of Repairs will be commercially driven to ensure that all homes are maintained in an efficient and effective manner, whilst leading a highly motivated results-driven team to ensure that Barcud offer value for money to our tenants. You will have proven ability and skills to transform our repairs and maintenance services, making use of technology and customer insights, to deliver high quality, safe homes that our tenants deserve. The role requires a combination of technical skills, strong communication, and a commitment to high standards of completed work. These skills will contribute to the overall success of the business and puts our tenants at the heart of what we do, maintaining and caring for our homes and, collaborating with colleagues to achieve the best outcomes for our tenants We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. This roles covers the whole of the Barcud operating area, therefore excellent communication skills are required as well as the ability to co-ordinate projects across most parts of mid-Wales. On an operational level, the postholder will lead on the delivery of a high-quality Repairs and Maintenance service for Barcud, ensuring the Association's homes are wellmaintained and of a high quality. On a strategic level, post-holders will prepare update reports to the director and may from time to time present directly to the Barcud Board. The Ideal Candidate We believe that great service starts with great people, and are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. You promote a collaborative culture where you support and encourage your teams to deliver positive change. You take pride in fulfilling consistently effective and efficient repairs, maintenance and inspections to ensure that our residents feel safe and well supported. Your resident-centric approach and conscientious processes and procedures show your commitment and dedication to improving customer satisfaction. Necessary experience and skills Lead, motivate and manage the Repairs & Maintenance Team ensuring their capacity is optimised and staff are motivated. Ensure Barcud delivers a customer-focused Repairs and Maintenance services to the Association's stock in accordance with regulations and standards, best practice, and tenancy agreements. Ensure that Barcud have up-to-date control framework in place, including policies, procedures and other guidance as well as relevant information available to tenants in accessible formats so that the maintenance service operates effectively and in a clear direction. Undertake periodic reviews of the service offered checking prioritisation, investigate costs and appropriateness of the repairs undertaken, as well as satisfaction levels. Set up and implement processes and procedures to deliver a customer-focused Repairs and Maintenance service, introducing Apps to assist with site reports and surveys to improve efficiency and the level of service being offered. Manage and oversee the day to day repairs service, constantly identifying areas for potential improvement and innovation, monitoring costs and performance on a regular basis preparing reports to the Director, Leadership Team and Board. Oversee the service maintaining and managing Barcud's void properties, working closely with the Void properties Project Managers and colleagues in the Communities department to minimise void loss and also ensuring that high quality properties are presented to our tenants. Alongside other senior members of the Safe Homes Directorate to continually review and improve Barcud's Repairs and Void services and create systems for accurately monitoring and reporting these. Work with staff across Barcud Group to deliver and implement appropriate Health & Safety policies, procedures, and systems. Maintain a thorough awareness of regulations governing Repairs and Void services including WHQS, Building Regulations as well as good practice. Monitor performance on a regular basis, checking dashboards regularly and benchmarking wherever possible with others that provide an improved service. Develop positive and proactive working relationships with external consultants / contractors who deliver Responsive Repairs and Void Maintenance services. Review and assess the services delivered by external stakeholders, seeking to procure new consultants / contractors when service is not of a high-quality. Manage and monitor Barcud's Responsive Repairs and Void Maintenance budget, alongside Finance colleagues. Provide assistance to colleagues during busy periods. Authorise expenditure in accordance with Standing Orders, Financial Regulations and Delegated Authorities. People: Be responsible for the overall management of the Maintenance Team and its related functions, ensuring these are delivered to the highest standards. Promote a high-performance culture that drives continuous improvement and efficiencies. Communicating the priorities, plans, vision, and objectives of the Association to ensure effective delivery to the agreed service standards and targets. Coaches, trusts, and empowers whilst holding themselves and others to account Committed to offering a great place to work as the basis of great service Values diversity of people and thought Corporate Promote, develop, and manage effective partnerships with internal and external stakeholders to achieve continuous improvement in the provision of services. Promote Health and Wellbeing initiatives throughout the organisation. Provide excellent customer service to all internal and external customers. Work within the Association's equality, diversity, and inclusion policies at all times and in all aspects of service delivery and employment. Ensure that the Association and its employees comply with all legal, statutory, and regulatory requirements along with best practice. In all aspects of the Association's work, to promote effective communications, excellence in customer service, and a focus on continuous improvement. Carry out such other duties and responsibilities as may reasonably be requested. This job description is not intended to be an exhaustive list and in view of changing demands, legislation, and regulations, the duties may be reviewed and revised as deemed reasonable and appropriate. Personal Specification Head of Maintenance This person specification details the experience and skills for the position of Head of Repairs at Barcud. Qualifications Good level of education commensurate with the role, Relevant professional qualification, namely chartered status from a relevant institutional body (e.g. CIH/CIOB). (desirable) Evidence of continually developing professional knowledge. Experience Track record of delivering Repairs and Maintenance services. Managing a day to day repairs services, ensuring tenants remain at the heart of service delivery. (desirable) Overseeing a Void Maintenance process, ensuring its swift and robust undertaking. Leading Maintenance teams, and identify causes on building defects, including causes of Damp, Mould and Condensation Experience of overseeing the performance management of a team. Achieving value for money in service provision. Being able to deal with compliments and complaints effectively and succinctly, ensuring that compliments are conveyed effectively, and ensure that complaints are dealt with swiftly and lessons learnt. Providing a customer-focused service, through the development and implementation of robust and appropriate procedures and processes. Undertaking Health & Safety risk assessments & method statements if required, along with HSE Notifications Continuous review of Repairs and Void standards and designing measures to monitor how a service performs against these standards. Experience successfully working with a range of external consultants and contractors, undertaking periodic formal performance and cost review meetings and ensuring that their insurance details, training records, accreditations and health & safety documentation is up-to-date. Track record of managing budgets . click apply for full job details
Sep 19, 2025
Full time
Post Title: Head of Repairs Salary (pro rata): £73,000 per annum Hours and Contract Type: 37 Hours, Full time and Permanent Responsible to: Director of Safe Homes Department: Safe Homes Location: Lampeter/Aberystwyth/Newtown - (with requirement to be at each office one day a week) Closing date: 1 October 2025 (midday) (Please note that applications received after this deadline will not be accepted). Interview Date: 10 October 2025 Reports to: Director of Safe Homes Responsible for: Senior Responsive Repairs Officers and Responsive Repairs Officers Main Responsibility: We're offering a fantastic opportunity to join us as Head of Repairs. As Head of Repairs you will be responsible for delivering a successful, high quality maintenance service to Barcud's tenants. You will provide great support to your team to ensure all our homes are maintained to a high standard and a consistent, high quality offering that drives great value for money. Whilst having an eye for detail and customer care, the Head of Repairs will be commercially driven to ensure that all homes are maintained in an efficient and effective manner, whilst leading a highly motivated results-driven team to ensure that Barcud offer value for money to our tenants. You will have proven ability and skills to transform our repairs and maintenance services, making use of technology and customer insights, to deliver high quality, safe homes that our tenants deserve. The role requires a combination of technical skills, strong communication, and a commitment to high standards of completed work. These skills will contribute to the overall success of the business and puts our tenants at the heart of what we do, maintaining and caring for our homes and, collaborating with colleagues to achieve the best outcomes for our tenants We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. This roles covers the whole of the Barcud operating area, therefore excellent communication skills are required as well as the ability to co-ordinate projects across most parts of mid-Wales. On an operational level, the postholder will lead on the delivery of a high-quality Repairs and Maintenance service for Barcud, ensuring the Association's homes are wellmaintained and of a high quality. On a strategic level, post-holders will prepare update reports to the director and may from time to time present directly to the Barcud Board. The Ideal Candidate We believe that great service starts with great people, and are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. You promote a collaborative culture where you support and encourage your teams to deliver positive change. You take pride in fulfilling consistently effective and efficient repairs, maintenance and inspections to ensure that our residents feel safe and well supported. Your resident-centric approach and conscientious processes and procedures show your commitment and dedication to improving customer satisfaction. Necessary experience and skills Lead, motivate and manage the Repairs & Maintenance Team ensuring their capacity is optimised and staff are motivated. Ensure Barcud delivers a customer-focused Repairs and Maintenance services to the Association's stock in accordance with regulations and standards, best practice, and tenancy agreements. Ensure that Barcud have up-to-date control framework in place, including policies, procedures and other guidance as well as relevant information available to tenants in accessible formats so that the maintenance service operates effectively and in a clear direction. Undertake periodic reviews of the service offered checking prioritisation, investigate costs and appropriateness of the repairs undertaken, as well as satisfaction levels. Set up and implement processes and procedures to deliver a customer-focused Repairs and Maintenance service, introducing Apps to assist with site reports and surveys to improve efficiency and the level of service being offered. Manage and oversee the day to day repairs service, constantly identifying areas for potential improvement and innovation, monitoring costs and performance on a regular basis preparing reports to the Director, Leadership Team and Board. Oversee the service maintaining and managing Barcud's void properties, working closely with the Void properties Project Managers and colleagues in the Communities department to minimise void loss and also ensuring that high quality properties are presented to our tenants. Alongside other senior members of the Safe Homes Directorate to continually review and improve Barcud's Repairs and Void services and create systems for accurately monitoring and reporting these. Work with staff across Barcud Group to deliver and implement appropriate Health & Safety policies, procedures, and systems. Maintain a thorough awareness of regulations governing Repairs and Void services including WHQS, Building Regulations as well as good practice. Monitor performance on a regular basis, checking dashboards regularly and benchmarking wherever possible with others that provide an improved service. Develop positive and proactive working relationships with external consultants / contractors who deliver Responsive Repairs and Void Maintenance services. Review and assess the services delivered by external stakeholders, seeking to procure new consultants / contractors when service is not of a high-quality. Manage and monitor Barcud's Responsive Repairs and Void Maintenance budget, alongside Finance colleagues. Provide assistance to colleagues during busy periods. Authorise expenditure in accordance with Standing Orders, Financial Regulations and Delegated Authorities. People: Be responsible for the overall management of the Maintenance Team and its related functions, ensuring these are delivered to the highest standards. Promote a high-performance culture that drives continuous improvement and efficiencies. Communicating the priorities, plans, vision, and objectives of the Association to ensure effective delivery to the agreed service standards and targets. Coaches, trusts, and empowers whilst holding themselves and others to account Committed to offering a great place to work as the basis of great service Values diversity of people and thought Corporate Promote, develop, and manage effective partnerships with internal and external stakeholders to achieve continuous improvement in the provision of services. Promote Health and Wellbeing initiatives throughout the organisation. Provide excellent customer service to all internal and external customers. Work within the Association's equality, diversity, and inclusion policies at all times and in all aspects of service delivery and employment. Ensure that the Association and its employees comply with all legal, statutory, and regulatory requirements along with best practice. In all aspects of the Association's work, to promote effective communications, excellence in customer service, and a focus on continuous improvement. Carry out such other duties and responsibilities as may reasonably be requested. This job description is not intended to be an exhaustive list and in view of changing demands, legislation, and regulations, the duties may be reviewed and revised as deemed reasonable and appropriate. Personal Specification Head of Maintenance This person specification details the experience and skills for the position of Head of Repairs at Barcud. Qualifications Good level of education commensurate with the role, Relevant professional qualification, namely chartered status from a relevant institutional body (e.g. CIH/CIOB). (desirable) Evidence of continually developing professional knowledge. Experience Track record of delivering Repairs and Maintenance services. Managing a day to day repairs services, ensuring tenants remain at the heart of service delivery. (desirable) Overseeing a Void Maintenance process, ensuring its swift and robust undertaking. Leading Maintenance teams, and identify causes on building defects, including causes of Damp, Mould and Condensation Experience of overseeing the performance management of a team. Achieving value for money in service provision. Being able to deal with compliments and complaints effectively and succinctly, ensuring that compliments are conveyed effectively, and ensure that complaints are dealt with swiftly and lessons learnt. Providing a customer-focused service, through the development and implementation of robust and appropriate procedures and processes. Undertaking Health & Safety risk assessments & method statements if required, along with HSE Notifications Continuous review of Repairs and Void standards and designing measures to monitor how a service performs against these standards. Experience successfully working with a range of external consultants and contractors, undertaking periodic formal performance and cost review meetings and ensuring that their insurance details, training records, accreditations and health & safety documentation is up-to-date. Track record of managing budgets . click apply for full job details
Post Title: Head of Repairs Salary (pro rata): £73,000 per annum Hours and Contract Type: 37 Hours, Full time and Permanent Responsible to: Director of Safe Homes Department: Safe Homes Location: Lampeter/Aberystwyth/Newtown - (with requirement to be at each office one day a week) Closing date: 1 October 2025 (midday) (Please note that applications received after this deadline will not be accepted). Interview Date: 10 October 2025 Reports to: Director of Safe Homes Responsible for: Senior Responsive Repairs Officers and Responsive Repairs Officers Main Responsibility: We're offering a fantastic opportunity to join us as Head of Repairs. As Head of Repairs you will be responsible for delivering a successful, high quality maintenance service to Barcud's tenants. You will provide great support to your team to ensure all our homes are maintained to a high standard and a consistent, high quality offering that drives great value for money. Whilst having an eye for detail and customer care, the Head of Repairs will be commercially driven to ensure that all homes are maintained in an efficient and effective manner, whilst leading a highly motivated results-driven team to ensure that Barcud offer value for money to our tenants. You will have proven ability and skills to transform our repairs and maintenance services, making use of technology and customer insights, to deliver high quality, safe homes that our tenants deserve. The role requires a combination of technical skills, strong communication, and a commitment to high standards of completed work. These skills will contribute to the overall success of the business and puts our tenants at the heart of what we do, maintaining and caring for our homes and, collaborating with colleagues to achieve the best outcomes for our tenants We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. This roles covers the whole of the Barcud operating area, therefore excellent communication skills are required as well as the ability to co-ordinate projects across most parts of mid-Wales. On an operational level, the postholder will lead on the delivery of a high-quality Repairs and Maintenance service for Barcud, ensuring the Association's homes are wellmaintained and of a high quality. On a strategic level, post-holders will prepare update reports to the director and may from time to time present directly to the Barcud Board. The Ideal Candidate We believe that great service starts with great people, and are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. You promote a collaborative culture where you support and encourage your teams to deliver positive change. You take pride in fulfilling consistently effective and efficient repairs, maintenance and inspections to ensure that our residents feel safe and well supported. Your resident-centric approach and conscientious processes and procedures show your commitment and dedication to improving customer satisfaction. Necessary experience and skills Lead, motivate and manage the Repairs & Maintenance Team ensuring their capacity is optimised and staff are motivated. Ensure Barcud delivers a customer-focused Repairs and Maintenance services to the Association's stock in accordance with regulations and standards, best practice, and tenancy agreements. Ensure that Barcud have up-to-date control framework in place, including policies, procedures and other guidance as well as relevant information available to tenants in accessible formats so that the maintenance service operates effectively and in a clear direction. Undertake periodic reviews of the service offered checking prioritisation, investigate costs and appropriateness of the repairs undertaken, as well as satisfaction levels. Set up and implement processes and procedures to deliver a customer-focused Repairs and Maintenance service, introducing Apps to assist with site reports and surveys to improve efficiency and the level of service being offered. Manage and oversee the day to day repairs service, constantly identifying areas for potential improvement and innovation, monitoring costs and performance on a regular basis preparing reports to the Director, Leadership Team and Board. Oversee the service maintaining and managing Barcud's void properties, working closely with the Void properties Project Managers and colleagues in the Communities department to minimise void loss and also ensuring that high quality properties are presented to our tenants. Alongside other senior members of the Safe Homes Directorate to continually review and improve Barcud's Repairs and Void services and create systems for accurately monitoring and reporting these. Work with staff across Barcud Group to deliver and implement appropriate Health & Safety policies, procedures, and systems. Maintain a thorough awareness of regulations governing Repairs and Void services including WHQS, Building Regulations as well as good practice. Monitor performance on a regular basis, checking dashboards regularly and benchmarking wherever possible with others that provide an improved service. Develop positive and proactive working relationships with external consultants / contractors who deliver Responsive Repairs and Void Maintenance services. Review and assess the services delivered by external stakeholders, seeking to procure new consultants / contractors when service is not of a high-quality. Manage and monitor Barcud's Responsive Repairs and Void Maintenance budget, alongside Finance colleagues. Provide assistance to colleagues during busy periods. Authorise expenditure in accordance with Standing Orders, Financial Regulations and Delegated Authorities. People: Be responsible for the overall management of the Maintenance Team and its related functions, ensuring these are delivered to the highest standards. Promote a high-performance culture that drives continuous improvement and efficiencies. Communicating the priorities, plans, vision, and objectives of the Association to ensure effective delivery to the agreed service standards and targets. Coaches, trusts, and empowers whilst holding themselves and others to account Committed to offering a great place to work as the basis of great service Values diversity of people and thought Corporate Promote, develop, and manage effective partnerships with internal and external stakeholders to achieve continuous improvement in the provision of services. Promote Health and Wellbeing initiatives throughout the organisation. Provide excellent customer service to all internal and external customers. Work within the Association's equality, diversity, and inclusion policies at all times and in all aspects of service delivery and employment. Ensure that the Association and its employees comply with all legal, statutory, and regulatory requirements along with best practice. In all aspects of the Association's work, to promote effective communications, excellence in customer service, and a focus on continuous improvement. Carry out such other duties and responsibilities as may reasonably be requested. This job description is not intended to be an exhaustive list and in view of changing demands, legislation, and regulations, the duties may be reviewed and revised as deemed reasonable and appropriate. Personal Specification Head of Maintenance This person specification details the experience and skills for the position of Head of Repairs at Barcud. Qualifications Good level of education commensurate with the role, Relevant professional qualification, namely chartered status from a relevant institutional body (e.g. CIH/CIOB). (desirable) Evidence of continually developing professional knowledge. Experience Track record of delivering Repairs and Maintenance services. Managing a day to day repairs services, ensuring tenants remain at the heart of service delivery. (desirable) Overseeing a Void Maintenance process, ensuring its swift and robust undertaking. Leading Maintenance teams, and identify causes on building defects, including causes of Damp, Mould and Condensation Experience of overseeing the performance management of a team. Achieving value for money in service provision. Being able to deal with compliments and complaints effectively and succinctly, ensuring that compliments are conveyed effectively, and ensure that complaints are dealt with swiftly and lessons learnt. Providing a customer-focused service, through the development and implementation of robust and appropriate procedures and processes. Undertaking Health & Safety risk assessments & method statements if required, along with HSE Notifications Continuous review of Repairs and Void standards and designing measures to monitor how a service performs against these standards. Experience successfully working with a range of external consultants and contractors, undertaking periodic formal performance and cost review meetings and ensuring that their insurance details, training records, accreditations and health & safety documentation is up-to-date. Track record of managing budgets . click apply for full job details
Sep 19, 2025
Full time
Post Title: Head of Repairs Salary (pro rata): £73,000 per annum Hours and Contract Type: 37 Hours, Full time and Permanent Responsible to: Director of Safe Homes Department: Safe Homes Location: Lampeter/Aberystwyth/Newtown - (with requirement to be at each office one day a week) Closing date: 1 October 2025 (midday) (Please note that applications received after this deadline will not be accepted). Interview Date: 10 October 2025 Reports to: Director of Safe Homes Responsible for: Senior Responsive Repairs Officers and Responsive Repairs Officers Main Responsibility: We're offering a fantastic opportunity to join us as Head of Repairs. As Head of Repairs you will be responsible for delivering a successful, high quality maintenance service to Barcud's tenants. You will provide great support to your team to ensure all our homes are maintained to a high standard and a consistent, high quality offering that drives great value for money. Whilst having an eye for detail and customer care, the Head of Repairs will be commercially driven to ensure that all homes are maintained in an efficient and effective manner, whilst leading a highly motivated results-driven team to ensure that Barcud offer value for money to our tenants. You will have proven ability and skills to transform our repairs and maintenance services, making use of technology and customer insights, to deliver high quality, safe homes that our tenants deserve. The role requires a combination of technical skills, strong communication, and a commitment to high standards of completed work. These skills will contribute to the overall success of the business and puts our tenants at the heart of what we do, maintaining and caring for our homes and, collaborating with colleagues to achieve the best outcomes for our tenants We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. This roles covers the whole of the Barcud operating area, therefore excellent communication skills are required as well as the ability to co-ordinate projects across most parts of mid-Wales. On an operational level, the postholder will lead on the delivery of a high-quality Repairs and Maintenance service for Barcud, ensuring the Association's homes are wellmaintained and of a high quality. On a strategic level, post-holders will prepare update reports to the director and may from time to time present directly to the Barcud Board. The Ideal Candidate We believe that great service starts with great people, and are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. You promote a collaborative culture where you support and encourage your teams to deliver positive change. You take pride in fulfilling consistently effective and efficient repairs, maintenance and inspections to ensure that our residents feel safe and well supported. Your resident-centric approach and conscientious processes and procedures show your commitment and dedication to improving customer satisfaction. Necessary experience and skills Lead, motivate and manage the Repairs & Maintenance Team ensuring their capacity is optimised and staff are motivated. Ensure Barcud delivers a customer-focused Repairs and Maintenance services to the Association's stock in accordance with regulations and standards, best practice, and tenancy agreements. Ensure that Barcud have up-to-date control framework in place, including policies, procedures and other guidance as well as relevant information available to tenants in accessible formats so that the maintenance service operates effectively and in a clear direction. Undertake periodic reviews of the service offered checking prioritisation, investigate costs and appropriateness of the repairs undertaken, as well as satisfaction levels. Set up and implement processes and procedures to deliver a customer-focused Repairs and Maintenance service, introducing Apps to assist with site reports and surveys to improve efficiency and the level of service being offered. Manage and oversee the day to day repairs service, constantly identifying areas for potential improvement and innovation, monitoring costs and performance on a regular basis preparing reports to the Director, Leadership Team and Board. Oversee the service maintaining and managing Barcud's void properties, working closely with the Void properties Project Managers and colleagues in the Communities department to minimise void loss and also ensuring that high quality properties are presented to our tenants. Alongside other senior members of the Safe Homes Directorate to continually review and improve Barcud's Repairs and Void services and create systems for accurately monitoring and reporting these. Work with staff across Barcud Group to deliver and implement appropriate Health & Safety policies, procedures, and systems. Maintain a thorough awareness of regulations governing Repairs and Void services including WHQS, Building Regulations as well as good practice. Monitor performance on a regular basis, checking dashboards regularly and benchmarking wherever possible with others that provide an improved service. Develop positive and proactive working relationships with external consultants / contractors who deliver Responsive Repairs and Void Maintenance services. Review and assess the services delivered by external stakeholders, seeking to procure new consultants / contractors when service is not of a high-quality. Manage and monitor Barcud's Responsive Repairs and Void Maintenance budget, alongside Finance colleagues. Provide assistance to colleagues during busy periods. Authorise expenditure in accordance with Standing Orders, Financial Regulations and Delegated Authorities. People: Be responsible for the overall management of the Maintenance Team and its related functions, ensuring these are delivered to the highest standards. Promote a high-performance culture that drives continuous improvement and efficiencies. Communicating the priorities, plans, vision, and objectives of the Association to ensure effective delivery to the agreed service standards and targets. Coaches, trusts, and empowers whilst holding themselves and others to account Committed to offering a great place to work as the basis of great service Values diversity of people and thought Corporate Promote, develop, and manage effective partnerships with internal and external stakeholders to achieve continuous improvement in the provision of services. Promote Health and Wellbeing initiatives throughout the organisation. Provide excellent customer service to all internal and external customers. Work within the Association's equality, diversity, and inclusion policies at all times and in all aspects of service delivery and employment. Ensure that the Association and its employees comply with all legal, statutory, and regulatory requirements along with best practice. In all aspects of the Association's work, to promote effective communications, excellence in customer service, and a focus on continuous improvement. Carry out such other duties and responsibilities as may reasonably be requested. This job description is not intended to be an exhaustive list and in view of changing demands, legislation, and regulations, the duties may be reviewed and revised as deemed reasonable and appropriate. Personal Specification Head of Maintenance This person specification details the experience and skills for the position of Head of Repairs at Barcud. Qualifications Good level of education commensurate with the role, Relevant professional qualification, namely chartered status from a relevant institutional body (e.g. CIH/CIOB). (desirable) Evidence of continually developing professional knowledge. Experience Track record of delivering Repairs and Maintenance services. Managing a day to day repairs services, ensuring tenants remain at the heart of service delivery. (desirable) Overseeing a Void Maintenance process, ensuring its swift and robust undertaking. Leading Maintenance teams, and identify causes on building defects, including causes of Damp, Mould and Condensation Experience of overseeing the performance management of a team. Achieving value for money in service provision. Being able to deal with compliments and complaints effectively and succinctly, ensuring that compliments are conveyed effectively, and ensure that complaints are dealt with swiftly and lessons learnt. Providing a customer-focused service, through the development and implementation of robust and appropriate procedures and processes. Undertaking Health & Safety risk assessments & method statements if required, along with HSE Notifications Continuous review of Repairs and Void standards and designing measures to monitor how a service performs against these standards. Experience successfully working with a range of external consultants and contractors, undertaking periodic formal performance and cost review meetings and ensuring that their insurance details, training records, accreditations and health & safety documentation is up-to-date. Track record of managing budgets . click apply for full job details
Post Title: Head of Repairs Salary (pro rata): £73,000 per annum Hours and Contract Type: 37 Hours, Full time and Permanent Responsible to: Director of Safe Homes Department: Safe Homes Location: Lampeter/Aberystwyth/Newtown - (with requirement to be at each office one day a week) Closing date: 1 October 2025 (midday) (Please note that applications received after this deadline will not be accepted). Interview Date: 10 October 2025 Reports to: Director of Safe Homes Responsible for: Senior Responsive Repairs Officers and Responsive Repairs Officers Main Responsibility: We're offering a fantastic opportunity to join us as Head of Repairs. As Head of Repairs you will be responsible for delivering a successful, high quality maintenance service to Barcud's tenants. You will provide great support to your team to ensure all our homes are maintained to a high standard and a consistent, high quality offering that drives great value for money. Whilst having an eye for detail and customer care, the Head of Repairs will be commercially driven to ensure that all homes are maintained in an efficient and effective manner, whilst leading a highly motivated results-driven team to ensure that Barcud offer value for money to our tenants. You will have proven ability and skills to transform our repairs and maintenance services, making use of technology and customer insights, to deliver high quality, safe homes that our tenants deserve. The role requires a combination of technical skills, strong communication, and a commitment to high standards of completed work. These skills will contribute to the overall success of the business and puts our tenants at the heart of what we do, maintaining and caring for our homes and, collaborating with colleagues to achieve the best outcomes for our tenants We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. This roles covers the whole of the Barcud operating area, therefore excellent communication skills are required as well as the ability to co-ordinate projects across most parts of mid-Wales. On an operational level, the postholder will lead on the delivery of a high-quality Repairs and Maintenance service for Barcud, ensuring the Association's homes are wellmaintained and of a high quality. On a strategic level, post-holders will prepare update reports to the director and may from time to time present directly to the Barcud Board. The Ideal Candidate We believe that great service starts with great people, and are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. You promote a collaborative culture where you support and encourage your teams to deliver positive change. You take pride in fulfilling consistently effective and efficient repairs, maintenance and inspections to ensure that our residents feel safe and well supported. Your resident-centric approach and conscientious processes and procedures show your commitment and dedication to improving customer satisfaction. Necessary experience and skills Lead, motivate and manage the Repairs & Maintenance Team ensuring their capacity is optimised and staff are motivated. Ensure Barcud delivers a customer-focused Repairs and Maintenance services to the Association's stock in accordance with regulations and standards, best practice, and tenancy agreements. Ensure that Barcud have up-to-date control framework in place, including policies, procedures and other guidance as well as relevant information available to tenants in accessible formats so that the maintenance service operates effectively and in a clear direction. Undertake periodic reviews of the service offered checking prioritisation, investigate costs and appropriateness of the repairs undertaken, as well as satisfaction levels. Set up and implement processes and procedures to deliver a customer-focused Repairs and Maintenance service, introducing Apps to assist with site reports and surveys to improve efficiency and the level of service being offered. Manage and oversee the day to day repairs service, constantly identifying areas for potential improvement and innovation, monitoring costs and performance on a regular basis preparing reports to the Director, Leadership Team and Board. Oversee the service maintaining and managing Barcud's void properties, working closely with the Void properties Project Managers and colleagues in the Communities department to minimise void loss and also ensuring that high quality properties are presented to our tenants. Alongside other senior members of the Safe Homes Directorate to continually review and improve Barcud's Repairs and Void services and create systems for accurately monitoring and reporting these. Work with staff across Barcud Group to deliver and implement appropriate Health & Safety policies, procedures, and systems. Maintain a thorough awareness of regulations governing Repairs and Void services including WHQS, Building Regulations as well as good practice. Monitor performance on a regular basis, checking dashboards regularly and benchmarking wherever possible with others that provide an improved service. Develop positive and proactive working relationships with external consultants / contractors who deliver Responsive Repairs and Void Maintenance services. Review and assess the services delivered by external stakeholders, seeking to procure new consultants / contractors when service is not of a high-quality. Manage and monitor Barcud's Responsive Repairs and Void Maintenance budget, alongside Finance colleagues. Provide assistance to colleagues during busy periods. Authorise expenditure in accordance with Standing Orders, Financial Regulations and Delegated Authorities. People: Be responsible for the overall management of the Maintenance Team and its related functions, ensuring these are delivered to the highest standards. Promote a high-performance culture that drives continuous improvement and efficiencies. Communicating the priorities, plans, vision, and objectives of the Association to ensure effective delivery to the agreed service standards and targets. Coaches, trusts, and empowers whilst holding themselves and others to account Committed to offering a great place to work as the basis of great service Values diversity of people and thought Corporate Promote, develop, and manage effective partnerships with internal and external stakeholders to achieve continuous improvement in the provision of services. Promote Health and Wellbeing initiatives throughout the organisation. Provide excellent customer service to all internal and external customers. Work within the Association's equality, diversity, and inclusion policies at all times and in all aspects of service delivery and employment. Ensure that the Association and its employees comply with all legal, statutory, and regulatory requirements along with best practice. In all aspects of the Association's work, to promote effective communications, excellence in customer service, and a focus on continuous improvement. Carry out such other duties and responsibilities as may reasonably be requested. This job description is not intended to be an exhaustive list and in view of changing demands, legislation, and regulations, the duties may be reviewed and revised as deemed reasonable and appropriate. Personal Specification Head of Maintenance This person specification details the experience and skills for the position of Head of Repairs at Barcud. Qualifications Good level of education commensurate with the role, Relevant professional qualification, namely chartered status from a relevant institutional body (e.g. CIH/CIOB). (desirable) Evidence of continually developing professional knowledge. Experience Track record of delivering Repairs and Maintenance services. Managing a day to day repairs services, ensuring tenants remain at the heart of service delivery. (desirable) Overseeing a Void Maintenance process, ensuring its swift and robust undertaking. Leading Maintenance teams, and identify causes on building defects, including causes of Damp, Mould and Condensation Experience of overseeing the performance management of a team. Achieving value for money in service provision. Being able to deal with compliments and complaints effectively and succinctly, ensuring that compliments are conveyed effectively, and ensure that complaints are dealt with swiftly and lessons learnt. Providing a customer-focused service, through the development and implementation of robust and appropriate procedures and processes. Undertaking Health & Safety risk assessments & method statements if required, along with HSE Notifications Continuous review of Repairs and Void standards and designing measures to monitor how a service performs against these standards. Experience successfully working with a range of external consultants and contractors, undertaking periodic formal performance and cost review meetings and ensuring that their insurance details, training records, accreditations and health & safety documentation is up-to-date. Track record of managing budgets . click apply for full job details
Sep 19, 2025
Full time
Post Title: Head of Repairs Salary (pro rata): £73,000 per annum Hours and Contract Type: 37 Hours, Full time and Permanent Responsible to: Director of Safe Homes Department: Safe Homes Location: Lampeter/Aberystwyth/Newtown - (with requirement to be at each office one day a week) Closing date: 1 October 2025 (midday) (Please note that applications received after this deadline will not be accepted). Interview Date: 10 October 2025 Reports to: Director of Safe Homes Responsible for: Senior Responsive Repairs Officers and Responsive Repairs Officers Main Responsibility: We're offering a fantastic opportunity to join us as Head of Repairs. As Head of Repairs you will be responsible for delivering a successful, high quality maintenance service to Barcud's tenants. You will provide great support to your team to ensure all our homes are maintained to a high standard and a consistent, high quality offering that drives great value for money. Whilst having an eye for detail and customer care, the Head of Repairs will be commercially driven to ensure that all homes are maintained in an efficient and effective manner, whilst leading a highly motivated results-driven team to ensure that Barcud offer value for money to our tenants. You will have proven ability and skills to transform our repairs and maintenance services, making use of technology and customer insights, to deliver high quality, safe homes that our tenants deserve. The role requires a combination of technical skills, strong communication, and a commitment to high standards of completed work. These skills will contribute to the overall success of the business and puts our tenants at the heart of what we do, maintaining and caring for our homes and, collaborating with colleagues to achieve the best outcomes for our tenants We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. This roles covers the whole of the Barcud operating area, therefore excellent communication skills are required as well as the ability to co-ordinate projects across most parts of mid-Wales. On an operational level, the postholder will lead on the delivery of a high-quality Repairs and Maintenance service for Barcud, ensuring the Association's homes are wellmaintained and of a high quality. On a strategic level, post-holders will prepare update reports to the director and may from time to time present directly to the Barcud Board. The Ideal Candidate We believe that great service starts with great people, and are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. You promote a collaborative culture where you support and encourage your teams to deliver positive change. You take pride in fulfilling consistently effective and efficient repairs, maintenance and inspections to ensure that our residents feel safe and well supported. Your resident-centric approach and conscientious processes and procedures show your commitment and dedication to improving customer satisfaction. Necessary experience and skills Lead, motivate and manage the Repairs & Maintenance Team ensuring their capacity is optimised and staff are motivated. Ensure Barcud delivers a customer-focused Repairs and Maintenance services to the Association's stock in accordance with regulations and standards, best practice, and tenancy agreements. Ensure that Barcud have up-to-date control framework in place, including policies, procedures and other guidance as well as relevant information available to tenants in accessible formats so that the maintenance service operates effectively and in a clear direction. Undertake periodic reviews of the service offered checking prioritisation, investigate costs and appropriateness of the repairs undertaken, as well as satisfaction levels. Set up and implement processes and procedures to deliver a customer-focused Repairs and Maintenance service, introducing Apps to assist with site reports and surveys to improve efficiency and the level of service being offered. Manage and oversee the day to day repairs service, constantly identifying areas for potential improvement and innovation, monitoring costs and performance on a regular basis preparing reports to the Director, Leadership Team and Board. Oversee the service maintaining and managing Barcud's void properties, working closely with the Void properties Project Managers and colleagues in the Communities department to minimise void loss and also ensuring that high quality properties are presented to our tenants. Alongside other senior members of the Safe Homes Directorate to continually review and improve Barcud's Repairs and Void services and create systems for accurately monitoring and reporting these. Work with staff across Barcud Group to deliver and implement appropriate Health & Safety policies, procedures, and systems. Maintain a thorough awareness of regulations governing Repairs and Void services including WHQS, Building Regulations as well as good practice. Monitor performance on a regular basis, checking dashboards regularly and benchmarking wherever possible with others that provide an improved service. Develop positive and proactive working relationships with external consultants / contractors who deliver Responsive Repairs and Void Maintenance services. Review and assess the services delivered by external stakeholders, seeking to procure new consultants / contractors when service is not of a high-quality. Manage and monitor Barcud's Responsive Repairs and Void Maintenance budget, alongside Finance colleagues. Provide assistance to colleagues during busy periods. Authorise expenditure in accordance with Standing Orders, Financial Regulations and Delegated Authorities. People: Be responsible for the overall management of the Maintenance Team and its related functions, ensuring these are delivered to the highest standards. Promote a high-performance culture that drives continuous improvement and efficiencies. Communicating the priorities, plans, vision, and objectives of the Association to ensure effective delivery to the agreed service standards and targets. Coaches, trusts, and empowers whilst holding themselves and others to account Committed to offering a great place to work as the basis of great service Values diversity of people and thought Corporate Promote, develop, and manage effective partnerships with internal and external stakeholders to achieve continuous improvement in the provision of services. Promote Health and Wellbeing initiatives throughout the organisation. Provide excellent customer service to all internal and external customers. Work within the Association's equality, diversity, and inclusion policies at all times and in all aspects of service delivery and employment. Ensure that the Association and its employees comply with all legal, statutory, and regulatory requirements along with best practice. In all aspects of the Association's work, to promote effective communications, excellence in customer service, and a focus on continuous improvement. Carry out such other duties and responsibilities as may reasonably be requested. This job description is not intended to be an exhaustive list and in view of changing demands, legislation, and regulations, the duties may be reviewed and revised as deemed reasonable and appropriate. Personal Specification Head of Maintenance This person specification details the experience and skills for the position of Head of Repairs at Barcud. Qualifications Good level of education commensurate with the role, Relevant professional qualification, namely chartered status from a relevant institutional body (e.g. CIH/CIOB). (desirable) Evidence of continually developing professional knowledge. Experience Track record of delivering Repairs and Maintenance services. Managing a day to day repairs services, ensuring tenants remain at the heart of service delivery. (desirable) Overseeing a Void Maintenance process, ensuring its swift and robust undertaking. Leading Maintenance teams, and identify causes on building defects, including causes of Damp, Mould and Condensation Experience of overseeing the performance management of a team. Achieving value for money in service provision. Being able to deal with compliments and complaints effectively and succinctly, ensuring that compliments are conveyed effectively, and ensure that complaints are dealt with swiftly and lessons learnt. Providing a customer-focused service, through the development and implementation of robust and appropriate procedures and processes. Undertaking Health & Safety risk assessments & method statements if required, along with HSE Notifications Continuous review of Repairs and Void standards and designing measures to monitor how a service performs against these standards. Experience successfully working with a range of external consultants and contractors, undertaking periodic formal performance and cost review meetings and ensuring that their insurance details, training records, accreditations and health & safety documentation is up-to-date. Track record of managing budgets . click apply for full job details
Global Sales Manager Join our global sales team, today. Location: United Kingdom You must currently live in one of the listed countries and have the legal right to work in that country. As a global company with locations around the world, you can opt to work from home or choose a hybrid approach where we have an office. Salary Base salary (Grade 6): £54,000 OTE: £77,000 Uncapped commission - potential to earn beyond £77,000 if targets are exceeded. Employment and contract type: Full-time and permanent position. Who is Mauve Group, and what do we do? Mauve Group was established in 1996 with a simple office in Italy. Since then, we have expanded to become a leading, award-winning provider of Employer of Record (EoR) and global employment solutions - powered by our all-in-one workforce management platform. We operate in 150+ countries across seven regions, providing support to businesses and organisations in 70+ sectors and helping them scale internationally and manage their global workforces. Our mission is to reduce risk, maximise compliance, and enhance employee satisfaction throughout the global HR process. But that's not all. Mauve is a people-first community. We understand that our employees are diverse individuals with fulfilling lives beyond work. For those who join us, we offer a range of perks and benefits committed to your personal growth and wellbeing. The main purpose of your role As the Global Sales Manager, you'll be responsible for overseeing and managing the sales team and supporting the implementation of the commercial strategy. This includes setting sales goals, developing sales strategies, managing the sales team, and building strong customer relationships in line with guidance from the Commercial Director. You will manage sales function leads to ensure the success of the sales team in achieving its goals. Due to the nature of the role, the Global Sales Manager will be required to work outside of standard working hours to support internationally located team members, accommodate international business needs and time zones. What will you be doing as the Global Sales Manager? Your responsibilities will include: Identifying and implementing effective sales processes, approved by the commercial strategy, to improve and increase business across the regions. Setting annual, quarterly, and monthly individual and departmental sales targets for the sales functions - in conjunction with the Senior Leadership Team (SLT) and Commercial Director (CD). Being accountable for ensuring the sales teams achieve the global sales target. Designing and implementing action plans to achieve sales objectives, based on financial targets set by the SLT and CD, and grow our customer base. Supporting the recruitment, onboarding, training/mentoring, and management of the sales function leads. Coaching new reports and sales function leads, when appointed. Conducting one-on-one meetings, annual performance reviews, and setting clear performance goals. Promoting a positive, collaborative team culture through regular communication, team-building activities, and conflict resolution. Building and maintaining strong relationships with key clients and stakeholders. Analysing sales data to forecast future sales trends and adjust strategies accordingly. Working with Marketing, Product Development, and other departments to align on sales initiatives and provide support for client queries and issues. Providing regular reports to the CD covering sales performance, regional sales pipelines, prospecting figures, web query data, successes, challenges, and solutions - and regular reports to the SLT covering sales performance. Managing the sales budget, working with direct reports or sales function leads to ensure cost-effective resource use. Staying ahead of industry trends, market conditions, and competitor activities to inform sales strategies. Supporting the administration manager to ensure the team works at maximum efficiency and accuracy. Supporting or leading tenders, Requests for Proposal, or Requests for Quotations to win new business. Responsible for setting event lead conversion strategy in conjunction with the functional sales leads with clear objectives and expectations of return on investment for event attendance linked to brand awareness and lead generation activity. Regularly attending domestic and international events. Leading major negotiations and closing high-value deals. Requirements If you have a mix of the following qualifications, knowledge and experience, skills, and personal attributes, you may be who we're looking for. Qualifications Essential: A degree or equivalent in Business Administration, Marketing, Economics, or a related field. Desirable: Post-graduate certificate or CPD in Business Administration, Marketing, Economics, or a related field. Knowledge and experience Essential: At least 5 years' proven experience at a management level or higher in a sales environment. At least 5 years' experience in the Employer of Record sector/industry or similar. Demonstrable experience working with CRM systems such as Salesforce and Sage People. Demonstrable experience working for a global organisation. Skills Proficient in IT skills: MS Office, Salesforce, LinkedIn Navigator. Advanced English communication skills (verbal and written). Excellent presentation skills. Excellent time management and organisational skills. Leadership skills. Commercial awareness. Strong active listening skills. Excellent consultative selling and negotiation skills. Ability to think creatively and strategically. Personal attributes Strong attention to detail, with high standards of accuracy and quality. Flexible with the ability to take a proactive approach to workload with conflicting deadlines. Strong team working skills. Quick learner with an interest in learning new skills. Positive attitude, with strong interpersonal skills. Confident and adaptable. Perks and benefits: Generous annual leave, plus public holidays based on your location. An extra day of annual leave for your birthday, or an alternative celebration day. Pension plan with contributions from Mauve Group, where applicable. Opportunities for professional and personal growth via Mauve Academy - our online learning and development portal, designed to help you acquire and apply new skills. Annual training allowance to promote your personal and career growth. A flexible, hybrid working environment. Home setup allowance, where applicable. Optical benefits (we contribute £155/ €180 towards your test, glasses, and lenses). Lots of fun opportunities, including domestic and international travel (where relevant to your role), company-wide events. Apply now Please direct your cover letter to the hiring manager Annette Ord, Commercial Director - explaining why you want to work at Mauve Group and how your experience, skills, and qualifications align with the requirements of the role. Send your cover letter and CV both in English, with the job title in the subject line. Good luck! What's next? Applications close on 9 th March 2025 - with first interviews likely to be held 21 st March 2025. We make every effort to respond to all applicants. But due to the volume we receive, this isn't always possible. If you haven't heard from us by 21 st March 2025, please consider your application unsuccessful on this occasion. We reserve the right to close the job posting early if we receive a high volume of applications.
Feb 20, 2025
Full time
Global Sales Manager Join our global sales team, today. Location: United Kingdom You must currently live in one of the listed countries and have the legal right to work in that country. As a global company with locations around the world, you can opt to work from home or choose a hybrid approach where we have an office. Salary Base salary (Grade 6): £54,000 OTE: £77,000 Uncapped commission - potential to earn beyond £77,000 if targets are exceeded. Employment and contract type: Full-time and permanent position. Who is Mauve Group, and what do we do? Mauve Group was established in 1996 with a simple office in Italy. Since then, we have expanded to become a leading, award-winning provider of Employer of Record (EoR) and global employment solutions - powered by our all-in-one workforce management platform. We operate in 150+ countries across seven regions, providing support to businesses and organisations in 70+ sectors and helping them scale internationally and manage their global workforces. Our mission is to reduce risk, maximise compliance, and enhance employee satisfaction throughout the global HR process. But that's not all. Mauve is a people-first community. We understand that our employees are diverse individuals with fulfilling lives beyond work. For those who join us, we offer a range of perks and benefits committed to your personal growth and wellbeing. The main purpose of your role As the Global Sales Manager, you'll be responsible for overseeing and managing the sales team and supporting the implementation of the commercial strategy. This includes setting sales goals, developing sales strategies, managing the sales team, and building strong customer relationships in line with guidance from the Commercial Director. You will manage sales function leads to ensure the success of the sales team in achieving its goals. Due to the nature of the role, the Global Sales Manager will be required to work outside of standard working hours to support internationally located team members, accommodate international business needs and time zones. What will you be doing as the Global Sales Manager? Your responsibilities will include: Identifying and implementing effective sales processes, approved by the commercial strategy, to improve and increase business across the regions. Setting annual, quarterly, and monthly individual and departmental sales targets for the sales functions - in conjunction with the Senior Leadership Team (SLT) and Commercial Director (CD). Being accountable for ensuring the sales teams achieve the global sales target. Designing and implementing action plans to achieve sales objectives, based on financial targets set by the SLT and CD, and grow our customer base. Supporting the recruitment, onboarding, training/mentoring, and management of the sales function leads. Coaching new reports and sales function leads, when appointed. Conducting one-on-one meetings, annual performance reviews, and setting clear performance goals. Promoting a positive, collaborative team culture through regular communication, team-building activities, and conflict resolution. Building and maintaining strong relationships with key clients and stakeholders. Analysing sales data to forecast future sales trends and adjust strategies accordingly. Working with Marketing, Product Development, and other departments to align on sales initiatives and provide support for client queries and issues. Providing regular reports to the CD covering sales performance, regional sales pipelines, prospecting figures, web query data, successes, challenges, and solutions - and regular reports to the SLT covering sales performance. Managing the sales budget, working with direct reports or sales function leads to ensure cost-effective resource use. Staying ahead of industry trends, market conditions, and competitor activities to inform sales strategies. Supporting the administration manager to ensure the team works at maximum efficiency and accuracy. Supporting or leading tenders, Requests for Proposal, or Requests for Quotations to win new business. Responsible for setting event lead conversion strategy in conjunction with the functional sales leads with clear objectives and expectations of return on investment for event attendance linked to brand awareness and lead generation activity. Regularly attending domestic and international events. Leading major negotiations and closing high-value deals. Requirements If you have a mix of the following qualifications, knowledge and experience, skills, and personal attributes, you may be who we're looking for. Qualifications Essential: A degree or equivalent in Business Administration, Marketing, Economics, or a related field. Desirable: Post-graduate certificate or CPD in Business Administration, Marketing, Economics, or a related field. Knowledge and experience Essential: At least 5 years' proven experience at a management level or higher in a sales environment. At least 5 years' experience in the Employer of Record sector/industry or similar. Demonstrable experience working with CRM systems such as Salesforce and Sage People. Demonstrable experience working for a global organisation. Skills Proficient in IT skills: MS Office, Salesforce, LinkedIn Navigator. Advanced English communication skills (verbal and written). Excellent presentation skills. Excellent time management and organisational skills. Leadership skills. Commercial awareness. Strong active listening skills. Excellent consultative selling and negotiation skills. Ability to think creatively and strategically. Personal attributes Strong attention to detail, with high standards of accuracy and quality. Flexible with the ability to take a proactive approach to workload with conflicting deadlines. Strong team working skills. Quick learner with an interest in learning new skills. Positive attitude, with strong interpersonal skills. Confident and adaptable. Perks and benefits: Generous annual leave, plus public holidays based on your location. An extra day of annual leave for your birthday, or an alternative celebration day. Pension plan with contributions from Mauve Group, where applicable. Opportunities for professional and personal growth via Mauve Academy - our online learning and development portal, designed to help you acquire and apply new skills. Annual training allowance to promote your personal and career growth. A flexible, hybrid working environment. Home setup allowance, where applicable. Optical benefits (we contribute £155/ €180 towards your test, glasses, and lenses). Lots of fun opportunities, including domestic and international travel (where relevant to your role), company-wide events. Apply now Please direct your cover letter to the hiring manager Annette Ord, Commercial Director - explaining why you want to work at Mauve Group and how your experience, skills, and qualifications align with the requirements of the role. Send your cover letter and CV both in English, with the job title in the subject line. Good luck! What's next? Applications close on 9 th March 2025 - with first interviews likely to be held 21 st March 2025. We make every effort to respond to all applicants. But due to the volume we receive, this isn't always possible. If you haven't heard from us by 21 st March 2025, please consider your application unsuccessful on this occasion. We reserve the right to close the job posting early if we receive a high volume of applications.
An exciting role for a Solicitor is vacant on a collaborative project by Scottish Women's Aid, Shetland Women's Aid, Women's Aid Orkney, and Baker Gostelow Family Law. The project and post is funded by the Legal Education Fund. Legal services are provided by, and the successful candidate(s) will be employed by, Baker Gostelow Family Law. The successful candidate will take a collaborative and sensitive approach to delivering legal information, advice, and representation where we identify unmet legal needs for women, children, and young people affected by domestic abuse being supported by Women's Aid Orkney and Shetland Women's Aid. Legal casework and court representation will largely focus on family law matters such as separation, contact, and residence, as well as on related areas such as housing and financial claims arising from separation. The successful candidate may also be asked to contribute to policy, training, and research. Candidates must have some experience in family law and an awareness of domestic abuse and the criminal justice process. Training on these areas will also be provided. Location: Hybrid & flexible working arrangement; Office and court work based on Shetland & Orkney Islands; Some home-based working; Access to central Edinburgh and Lanarkshire workspaces. Salary: £48,000 - £55,125 FTE per annum, commensurate with experience. Contract: Fixed Term 18 months; Either: 1 x Full-time position at 39 hours per week; Or: 2 x Part-time positions, on request. Closing date: Open until the position is filled. Applications are being received and considered now. This post is suitable for solicitors with no less than 3 years' post-qualifying experience, preferably in the area of family law. This role(s) is available only to women. This is a Genuine Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010. For more information or to apply, please send your CV in confidence.
Feb 16, 2025
Full time
An exciting role for a Solicitor is vacant on a collaborative project by Scottish Women's Aid, Shetland Women's Aid, Women's Aid Orkney, and Baker Gostelow Family Law. The project and post is funded by the Legal Education Fund. Legal services are provided by, and the successful candidate(s) will be employed by, Baker Gostelow Family Law. The successful candidate will take a collaborative and sensitive approach to delivering legal information, advice, and representation where we identify unmet legal needs for women, children, and young people affected by domestic abuse being supported by Women's Aid Orkney and Shetland Women's Aid. Legal casework and court representation will largely focus on family law matters such as separation, contact, and residence, as well as on related areas such as housing and financial claims arising from separation. The successful candidate may also be asked to contribute to policy, training, and research. Candidates must have some experience in family law and an awareness of domestic abuse and the criminal justice process. Training on these areas will also be provided. Location: Hybrid & flexible working arrangement; Office and court work based on Shetland & Orkney Islands; Some home-based working; Access to central Edinburgh and Lanarkshire workspaces. Salary: £48,000 - £55,125 FTE per annum, commensurate with experience. Contract: Fixed Term 18 months; Either: 1 x Full-time position at 39 hours per week; Or: 2 x Part-time positions, on request. Closing date: Open until the position is filled. Applications are being received and considered now. This post is suitable for solicitors with no less than 3 years' post-qualifying experience, preferably in the area of family law. This role(s) is available only to women. This is a Genuine Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010. For more information or to apply, please send your CV in confidence.
Field Service Engineer Job description ABOUT US Owls Hall Environmental is a leading wastewater engineering business that is expanding to help our customers to comply with the demands of new legislation. We're currently recruiting Field Service Engineers to carry out on-site repairs including electrical diagnostics and fault-finding on water systems. ABOUT THE POSITION Key duties and responsibilities include: Servicing and repairing residential and commercial sewage treatment plants, rainwater harvesting, grease systems and pumping stations to manufacturer and company standards Investigating and repairing warranty issues Carrying out electric diagnostics and fault-finding to ensure first-time fix Ensuring that customers receive the highest levels of customer service at all times Being part of the company emergency call-out rota Complying with all health and safety requirements on site as detailed by the Service Manager or requested by our customers Maintaining accurate stock control. Experience, skills and aptitude required: Mechanical background with experience of moving parts Electrical understanding Experience working with bearing and moving parts A background working on machinery would be advantageous UK driving licence Great customer service A flexible and positive outlook with an outgoing approach to work In return, you will receive: A competitive hourly rate of pay, reviewed yearly Door-to-door FTE salary starting at £32,000 per year up to £45,000 per year OTE Contributory pension scheme 28 days annual leave, increasing with length of service The option to buy up to five days annual leave per year Paid birthday on us and working with a charity of your choice for a day per year Employee referral programme Employee Wellbeing Service - The scheme offers confidential support, information, expert advice and specialist counselling service to all employees Full training Use of company vehicle and fuel card Supply of tools, uniform and overalls Use of company tablet and phone; no paperwork! No agencies or canvassing, Job type: Full-time, permanent
Dec 18, 2022
Full time
Field Service Engineer Job description ABOUT US Owls Hall Environmental is a leading wastewater engineering business that is expanding to help our customers to comply with the demands of new legislation. We're currently recruiting Field Service Engineers to carry out on-site repairs including electrical diagnostics and fault-finding on water systems. ABOUT THE POSITION Key duties and responsibilities include: Servicing and repairing residential and commercial sewage treatment plants, rainwater harvesting, grease systems and pumping stations to manufacturer and company standards Investigating and repairing warranty issues Carrying out electric diagnostics and fault-finding to ensure first-time fix Ensuring that customers receive the highest levels of customer service at all times Being part of the company emergency call-out rota Complying with all health and safety requirements on site as detailed by the Service Manager or requested by our customers Maintaining accurate stock control. Experience, skills and aptitude required: Mechanical background with experience of moving parts Electrical understanding Experience working with bearing and moving parts A background working on machinery would be advantageous UK driving licence Great customer service A flexible and positive outlook with an outgoing approach to work In return, you will receive: A competitive hourly rate of pay, reviewed yearly Door-to-door FTE salary starting at £32,000 per year up to £45,000 per year OTE Contributory pension scheme 28 days annual leave, increasing with length of service The option to buy up to five days annual leave per year Paid birthday on us and working with a charity of your choice for a day per year Employee referral programme Employee Wellbeing Service - The scheme offers confidential support, information, expert advice and specialist counselling service to all employees Full training Use of company vehicle and fuel card Supply of tools, uniform and overalls Use of company tablet and phone; no paperwork! No agencies or canvassing, Job type: Full-time, permanent
Salary: £30,151 - £35,411 per annum depending on experience Hours: 37.5 hrs Contract Type: Fixed Term March 2024 Location: Bath and North East Somerset and any other location reasonably requested by the organisation. Additional Information: You will have the opportunity to work flexibly between home and DHI offices and as an employee of DHI, you will have access to our Employee Assistance Programme, Cycle click apply for full job details
Dec 10, 2022
Contractor
Salary: £30,151 - £35,411 per annum depending on experience Hours: 37.5 hrs Contract Type: Fixed Term March 2024 Location: Bath and North East Somerset and any other location reasonably requested by the organisation. Additional Information: You will have the opportunity to work flexibly between home and DHI offices and as an employee of DHI, you will have access to our Employee Assistance Programme, Cycle click apply for full job details
The Role You will be responsible for the leadership and continuing development of the Bristol Peer Support Team, providing line management to staff members with the ability to lead, motivate and inspire a team in line with service vision and organisational values You will have experience of project management with a track record of achieving and being accountable for delivery of excellent outcomes w click apply for full job details
Nov 29, 2022
Full time
The Role You will be responsible for the leadership and continuing development of the Bristol Peer Support Team, providing line management to staff members with the ability to lead, motivate and inspire a team in line with service vision and organisational values You will have experience of project management with a track record of achieving and being accountable for delivery of excellent outcomes w click apply for full job details
As one of the UK's leading and established providers of Security Systems to businesses, Alert Systems is committed to providing excellent products and outstanding customer care to organisations seeking high-quality business security solutions. With thousands of commercial security installations across the Country, we are a trusted security supplier to organisations across all industry sectors...... click apply for full job details
Dec 03, 2021
Full time
As one of the UK's leading and established providers of Security Systems to businesses, Alert Systems is committed to providing excellent products and outstanding customer care to organisations seeking high-quality business security solutions. With thousands of commercial security installations across the Country, we are a trusted security supplier to organisations across all industry sectors...... click apply for full job details
We are on the hunt for the best, experienced Telesales Consultants & Account managers in Wales. If you're ambitious, like earning excellent commission and enjoy having fun in work then this is the role for you. Based out of our modern city centre office and joining our exceptional team, you'll be required to for building working relationships with companies from our CRM database to sell our well known and highly regarded security products. These are generally high value sales that take time to complete and therefore requires somebody with good rapport building skills. Dealing with inbound and some outbound calls you will need a positive and professional approach, have a great telephone manner, and be able to sell. Full product training will be provided. Please note - Experience in telesales is essential. In return you'll receive a competitive salary and benefit from our excellent commission structure and all these benefits. 28 days annual leave inclusive of the usual bank holidays Free Parking Free eye tests Free tea and coffee Casual dress Fridays 37.5 per week, working shifts patterns between Monday - Friday.
Dec 01, 2021
Full time
We are on the hunt for the best, experienced Telesales Consultants & Account managers in Wales. If you're ambitious, like earning excellent commission and enjoy having fun in work then this is the role for you. Based out of our modern city centre office and joining our exceptional team, you'll be required to for building working relationships with companies from our CRM database to sell our well known and highly regarded security products. These are generally high value sales that take time to complete and therefore requires somebody with good rapport building skills. Dealing with inbound and some outbound calls you will need a positive and professional approach, have a great telephone manner, and be able to sell. Full product training will be provided. Please note - Experience in telesales is essential. In return you'll receive a competitive salary and benefit from our excellent commission structure and all these benefits. 28 days annual leave inclusive of the usual bank holidays Free Parking Free eye tests Free tea and coffee Casual dress Fridays 37.5 per week, working shifts patterns between Monday - Friday.
