Maybourne Group

We are seeking an exceptional Digital Marketing Executive to join the Maybourne Head Office Marketing team. What will you write in your Maybourne story? Maybourne owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Beverly Hills, The Maybourne Riviera, The Emory and Surrenne. At Maybourne, it is our purpose to create stories of distinction, and we know that truly memorable experiences are made up of countless small moments. Moments where the extraordinary becomes reality. We are building on the reputation of our heritage properties by realizing a global vision to lead the future of luxury, curating distinctive and enriching experiences, from developing our digital capabilities and superior insights to enhancing our unmatched guest experience, to growing the number of hotels, spas, and residences around the world. Who thrives here? You are passionate about our work that drives us to exceed expectations in every way. You are warm and friendly with collaboration in your blood. You have strong ambitions for yourself and the team around you, elevating your career and the team you work with every day. You show curiosity and pay attention to detail to anticipate what others need. You are looking for a career, not a job. The Maybourne experience You will find a supportive, fun, and nurturing team where you can bring your ideas and creative & entrepreneurial thinking to your role. We have a range of development interventions at every level and for different functional specialisms to help you design the trajectory of your career. The main role of Digital Marketing Executive is to provide a range of support and administrative functions to the Digital Marketing team across a variety of disciplines - including content management across all hotel websites, proofreading and copywriting, and developing and implementing email marketing campaigns. Main Duties & Responsibilities Main responsibilities of the Digital Marketing Executive role include but are not limited to: Prepare and format senior leadership presentations, reports, and other business documents. Ensure accuracy, confidentiality, and adherence to company standards. Work with the CRM Manager and CRM Executive in overseeing Maybourne's B2C and B2B email newsletters - gathering content, briefing agency partners, proofreading copy, and deploying campaigns. Assist with the maintenance and updating of third-party listings including consortia with the latest news and offers from Maybourne's hotels. Assist with content management of all Maybourne websites - previous CMS and ESP experience is desirable. Work with the wider marketing team on large project rollouts. Conduct and evaluate competitive analysis and research. Entry Requirements Successful candidates for our Digital Marketing Executive opportunity will: Proven Track Record: A history of developing and delivering brand campaigns that have effectively driven results and enhanced brand visibility. Creative Process Management: Demonstrated experience in overseeing the creative process from briefing to execution, ensuring content aligns with strategic goals. Strong Organisational Skills: An ability to prioritise tasks efficiently while maintaining meticulous attention to detail, even when under tight deadlines. High Motivation: An eager learner who brings curiosity into their role daily, constantly seeking knowledge expansion and professional growth. A user-focused way of working to ensure the best possible digital experiences for our guests; experience of using UX and experimentation tools is a plus. Strong analytical and numerical skills, a solid knowledge of Google Analytics and Excel is desirable. Fluent in written and spoken English, with excellent attention to detail. Knowledge of French is desirable. Benefits Package Here at Maybourne, we strive to reward our employees for the incredible work they do every single day. In return for your hard work and dedication, we offer you: Excellent salary package. Family-friendly company policies including enhanced Maternity and Paternity Pay. Holiday allowance increase after 3 and 5 years of service. Travel Season Ticket Loans. Pension Scheme . Health and Wellbeing Support Subsidised monthly Podiatrist and Masseuse treatments. Eye test vouchers and contributions towards glasses . 24-hour colleague assistance helpline. On and off-site Occupational Health Service. Death in Service salary contribution. Various wellbeing activities focused on mental and physical health. A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals. Recognition and Career Development Instant colleague recognition and award programme with generous prizes. Colleague of the month nominations with generous prizes. Additional paid day off to celebrate your Birthday. Internal transfer and promotion opportunities. In-house training and development team with a strong focus on career progression and personal growth. Long service awards. Preferential room rates per overnight stay for yourself or your family across Maybourne. Hotel Guest Experience Stay including an overnight stay and wining and dining at our renowned restaurants and bars. 50% Food and Beverage discount across Maybourne. Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children's Party, etc.). Wedding and Baby gifts. Retirement functions. Terms and conditions apply to all benefits. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

A fantastic opportunity has arisen for a passionate and motivated luxury hotel executive to lead the team at The Emory. Maybourne is proud to introduce a new architectural landmark to London. The final project designed by the late Lord Richard Rogers, The Emory is an exclusive, world-class hub of art and culture which marks the addition of a modern masterpiece to the group's global luxury estate. Situated on Knightsbridge and overlooking Hyde Park, The Emory presents 60 extraordinary suites set over 8 floors and a spectacular penthouse occupying the entire 9th floor. Food and beverage offerings range from exceptional contemporary dishes from chef Jean-Georges Vongerichten in ABC kitchens to panoramic views of London and striking decor in The Emory Rooftop Bar. Main Duties & Responsibilities As Hotel Manager, you will be responsible for the day-to-day operation of the hotel and provide strategic direction. You will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of the business. It is important for the hotel manager to be involved in all aspects of the hotel operations. You will be just as responsible for dealing with complaints as for strategizing and preparing reports. You will be a key person of reference for colleagues, guests, as well as external vendors. The goal is to enhance guest experience and expand our clientele by strengthening the hotel's reputation. Entry Requirements The hotel manager must be able to guide the employees to work as a well-functioning team. Therefore, the ideal candidate will have previously worked in a similar role in a luxury hotel. The candidate will be a team player and an effective leader, able to set examples and foster a climate of cooperation. You will be able to demonstrate a strong grasp of the hotel's finances, its operations, and understand the London luxury hotel market to remain competitive. This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast-paced and high-performing hotel team renowned for their approach and delivery of unparalleled service. Benefits Package Here at Maybourne, we strive to reward our employees for the incredible work they do every single day. In return for your hard work and dedication we offer you: Excellent salary package. Family Friendly company policies including enhanced Maternity and Paternity Pay. Holiday allowance increase after 3 and 5 years of service. Travel Season Ticket Loans. Pension Scheme. Health and Wellbeing Support Subsidised monthly Podiatrist and Masseuse treatments. Eye test vouchers and contributions towards glasses. 24-hour colleague assistance helpline. On and off-site Occupational Health Service. Death in Service salary contribution. Various wellbeing activities focused on mental and physical health. A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals. Recognition and Career Development Instant colleague recognition and award programme with generous prizes. Colleague of the month nominations with generous prizes. Additional paid day off to celebrate your Birthday. Internal transfer and promotion opportunities. In-house training and development team with a strong focus on career progression and personal growth. Long service awards. Preferential room rates per overnight stay for yourself or your family across Maybourne. Hotel Guest Experience Stay including an overnight stay and wining and dining at our renowned restaurants and bars. 50% Food and Beverage discount across Maybourne. Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children's Party, etc.) Wedding and Baby gifts. Retirement functions. Terms and conditions apply to all benefits. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.