Fulkers Bailey Russell

We are looking for a motivated and personable Resident Liaison Officer to join our dynamic and driven construction consultancy on a fixed term basis. At Fulkers Bailey Russell, we're not just about delivering projects - we're a construction consultancy that is focused on making a positive impact. We deliver exceptional consultancy services and support sustainability and most importantly, empower and prioritise our people. As a proud B Corp, we're committed to high standardsof social and environmental performance and making the journey smooth and successful for our clients. We're big enough to lead complex, high profile projects, yet small enough to genuinely support and care for our employees - our 'Fulkers people'. What does the role involve? As a Resident Liaison Officer, you will be responsible for resident liaison, engagement and decanting to maximise the success of various client programmes in London. Responsibilities Work with the RLO Manager and PM team to deliver a complex decant programme, meeting tight deadlines while minimising disruption to residents Record, monitor and report on programme progress and take action to mitigate risks and investigate resident complaints Collaborate with contractor resident liaison teams to support households struggling with the programme and agree practical solutions Provide regular reporting on risks, issues and key tasks to avoid delays to the refurbishment programme Review and support the resident engagement strategy, ensuring clear, consistent communication Manage the decanting process, ensuring resident needs and off site decant requirements are met for each programme phase Maintain a resident contact database to monitor engagement and identify residents requiring additional support Act as a key liaison between residents, contractors and developers, ensuring accurate and up to date information is shared Work flexibly between office and construction site locations Always take personal responsibility for the health and safety of self and others by working within the Health and Safety policy and procedures Endeavour to improve our social and environmental impact Any other duties as reasonably required of my role Qualifications Experience of consulting and maximizing engagement with residents Management of large scaled decanting programmes Planning and organisational skills Ability to work flexibly with limited supervision, setting your own targets and achieving experience of engaging and consulting with residents Implement resident engagement plans to maximise resident engagement Excellent communication skills both oral and written Benefits Joining Fulkers means more than just joininga great team-it's an exciting journey filled with rewarding benefits! 33 days holiday (including bank holidays), plus an extra paid day off for your birthday and Christmas shutdown Option to buy or carry over up to 5 additional holiday days annually Private health cover from day one Enhanced maternity, paternity leave Charitable volunteer day Agile working policy Annual discretionary bonus and salary review Company pension scheme Employee Assistance Program Cycle to work scheme Access to a wellbeing app and online learning platform Career development, chartership support and training opportunities Internal recruitment referral bonus scheme Fulkers Bailey Russell is now a Certified B Corporation, meeting high standardsof social and environmental performance. We're dedicated to fostering a diverse and inclusive workplace - diversity in our team leads to creativity, innovation, and better business outcomes, and we promote equal employment opportunities to all qualified applicants, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. Join us and be part of a team that values and celebrates diversity.

We are looking for a Senior M&E Project Manager to join our dynamic and driven construction consultancy. At Fulkers Bailey Russell, we're not just about delivering projects - we're a construction consultancy that is focused on making a positive impact. We deliver exceptional consultancy services, champion sustainability and most importantly, empower and prioritise our people. As a proud B Corp, we're committed to high standards of social and environmental performance and making the journey smooth and successful for our clients. We're big enough to lead complex, high-profile projects, yet small enough to genuinely support and care for our employees - our 'Fulkers people'. What does the role involve? You will be responsible for the autonomous delivery of multiple construction projects within critical environments, overseeing each project from inception to completion. The role offers hybrid working and the opportunity to make a tangible impact on the business while developing as a future leader. Responsibilities Manage projects of varied size and complexity, undertaking the day-to-day project activities of a Project Manager, as well as providing senior support and representation on projects where required Supporting other senior members of staff in project delivery and internal processes Guide and direct project team members to ensure compliance with our company set standards, procedures, and guidelines Support Associate Directors with resource management, fee management and reporting Maintain and support good client working relationships acting a main point of contact for queries, as necessary Undertake reviews of lessons learnt, implementing changes for future improvements Ensure internal systems are kept updates e.g. finance and resource trackers and timely sign off of invoices Support in the conflict resolution Internal governance such a reviews of flash reports and senior signatories on approved documents Ensure compliance with client gateways and their governance processes Undertake the production of fee bids with the support of the Bid Team and Associate Directors Actively involved in mentoring and training internal staff and CPD activities Working collaboratively with the client and other consultants Observe Health & Safety provision in the working environment and CDM 2015 regulations including escalating any HSE issues Endeavour to improve our social and environmental impact Qualifications Ideally Chartered accreditation with experience post qualification. Longstanding relevant experience working within the construction industry in Project Management, with experience leading M&E projects. Ability to deliver larger and more complex or technical projects through the whole project lifecycle. Support junior members of the team with mentoring and development. Development of leadership and management skills. Ability to manage fees and assist with fee bids. Generate new work through the management of client relations. Excellent knowledge of CDM and construction Health & Safety. Benefits Enjoy 33 days of holiday (including bank holidays), growing with an extra day after five years of service. An additional day off on your birthday. Health cover and benefits from day one and x 2 salary death in service coverage. Annual company bonus and salary review. A company pension. We cover membership fees for relevant professional bodies. Career development, chartership learning support and training opportunities to support your continuous growth Fulkers Bailey Russell is now a Certified B Corporation, meeting high standards of social and environmental performance. We're dedicated to fostering a diverse and inclusive workplace - diversity in our team leads to creativity, innovation, and better business outcomes, and we promote equal employment opportunities to all qualified applicants, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. Join us and be part of a team that values and celebrates diversity.