About the Company Today, the family-owned group has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands. Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day. We are currently recruiting Divisional Human Resources Business Partners for our newly created divisions with Hand Picked Hotels, which will include, Events and Luxury Divisions. This new and exciting opportunities will focus on delivering a highly effective commercial and proactive HR service, from a HR business partnering perspective. You will be a key influencer and be part of the senior leadership team shaping the future within Hand Picked Hotels. The location for these roles will ideally be in the South East, however travel to all the hotels within the relevant division will be required on a weekly basis. About the Role About the role: •As Divisional HR Business Partner you will collaborate with the relevant Divisional Managing Director and Head of HRBP in the development and execution of aligned people strategies and actions to deliver business goals and key performance indicators (KPIs). Provide thought leadership on HR issues and ensure that HR initiatives contribute to achieving long term business goals. •This is a key strategic business partnering role and will provide the lead on all people strategy and plans for the relevant business division taking into consideration business priorities and deliverables, strategic people direction for the group and ongoing business transformation and optimisation/performance. •Provide strategic and operational challenge and support to the management team across all relevant properties in the achievement of service excellence. Be a change agent and support business transformation by driving change management initiatives relevant to the division. Ensure relevant initiatives and planning is in place to support colleagues and leaders through organisational change. •Deliver a professional, commercial and highly effective proactive HR service, limiting business risks through the application of legal knowledge and Company procedures. About you: •To be considered for this role 10+ years as a senior HRBP role or equivalent within the hospitality industry. •Must be able to demonstrable commercial acumen and ability to apply this to all people solutions. Ability to provide broad business views and input. •Experience of translation of business strategy into people plans and initiatives to delivery targets and financial performance. •Ability to act as a change agent, driving continuous improvement and performance enhancement. •Experience of organisational design and development. •Deep employment legislation knowledge and ability to keep up to date with the legal landscape and latest legislation with applicability to the business. Protect the business and ensure all employees are treated fairly and in line with legal and policy requirements. •Ability to manage complex ER cases. Company Benefits Our Benefits include: •An excellent salary package, discussed at interview stage. •Company pension scheme with a generous employer contribution. •Life assurance. •Employee Assistance Program to support you with whatever life throws at you. •Company Sickness Scheme Benefit. •Forward career progression, with access to our In House and external training programs, including apprenticeships and other recognised hospitality industry courses which are all supported by our learning and development team. •Discounted colleague stays in our hotels and on food & drink. •Annual loyalty awards (afternoon teas and overnight stays) •Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform. •Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion. Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
Jul 04, 2025
Full time
About the Company Today, the family-owned group has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands. Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day. We are currently recruiting Divisional Human Resources Business Partners for our newly created divisions with Hand Picked Hotels, which will include, Events and Luxury Divisions. This new and exciting opportunities will focus on delivering a highly effective commercial and proactive HR service, from a HR business partnering perspective. You will be a key influencer and be part of the senior leadership team shaping the future within Hand Picked Hotels. The location for these roles will ideally be in the South East, however travel to all the hotels within the relevant division will be required on a weekly basis. About the Role About the role: •As Divisional HR Business Partner you will collaborate with the relevant Divisional Managing Director and Head of HRBP in the development and execution of aligned people strategies and actions to deliver business goals and key performance indicators (KPIs). Provide thought leadership on HR issues and ensure that HR initiatives contribute to achieving long term business goals. •This is a key strategic business partnering role and will provide the lead on all people strategy and plans for the relevant business division taking into consideration business priorities and deliverables, strategic people direction for the group and ongoing business transformation and optimisation/performance. •Provide strategic and operational challenge and support to the management team across all relevant properties in the achievement of service excellence. Be a change agent and support business transformation by driving change management initiatives relevant to the division. Ensure relevant initiatives and planning is in place to support colleagues and leaders through organisational change. •Deliver a professional, commercial and highly effective proactive HR service, limiting business risks through the application of legal knowledge and Company procedures. About you: •To be considered for this role 10+ years as a senior HRBP role or equivalent within the hospitality industry. •Must be able to demonstrable commercial acumen and ability to apply this to all people solutions. Ability to provide broad business views and input. •Experience of translation of business strategy into people plans and initiatives to delivery targets and financial performance. •Ability to act as a change agent, driving continuous improvement and performance enhancement. •Experience of organisational design and development. •Deep employment legislation knowledge and ability to keep up to date with the legal landscape and latest legislation with applicability to the business. Protect the business and ensure all employees are treated fairly and in line with legal and policy requirements. •Ability to manage complex ER cases. Company Benefits Our Benefits include: •An excellent salary package, discussed at interview stage. •Company pension scheme with a generous employer contribution. •Life assurance. •Employee Assistance Program to support you with whatever life throws at you. •Company Sickness Scheme Benefit. •Forward career progression, with access to our In House and external training programs, including apprenticeships and other recognised hospitality industry courses which are all supported by our learning and development team. •Discounted colleague stays in our hotels and on food & drink. •Annual loyalty awards (afternoon teas and overnight stays) •Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform. •Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion. Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
About the Company Hand Picked Hotels was founded in 2001 by owner, Chairman and CEO, Julia Hands MBE. Julia's love of historical buildings, the English countryside, local food and good wine inspired her dream to own a collection of hotels that would celebrate these passions and invite others to share in them. Today, the family-owned group has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands. Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team routed in their commitment to aim higher and delight their guests with magical experiences that offer a true escape from the every day. We are currently recruiting an experienced General Manager for Buxted Park Hotel, this stunning hotel is set in the heart of 312 lush acres. Buxted Park is a glorious country hotel in Uckfield where Georgian styling meets modern comfort. The Grade II listed Palladian mansion, set in the finest parkland, makes Buxted Park Hotel in East Sussex one of the region's most renowned rural wedding venues, whilst the award-winning 2 AA Rosette restaurant in Uckfield boasts an exquisite menu. About the Role About the role: As General Manager you will be fully accountable for exceeding guest expectations, delivering the financial goals and objectives alongside team management and development for the team. As General Manager within Hand Picked Hotels is expected to be innovative with excellent leadership skills and a well-rounded knowledge of managing all hotel operations alongside sales, rev par and profits and guest satisfaction. You will be involved in taking Buxted Park Hotel forward in line with Hand Picked Hotels future strategy and aspirations. You will be responsible for inspiring, motivating, developing your team to continually surpass our guest expectations, whist identifying and delivering new revenue streams and opportunities. Leading from the front you will be an aspirational leader, who thrives on coaching and mentoring your team. About you: To be considered for this role of General Manager you must have current experience as a General Manager within a luxury country house or boutique hotel environment, with an excellent understanding of food and beverage and high end weddings and events. This role will suit an experience General Manager with knowledge of the local area and a proven track record of building and fostering local engagement initiatives and relationships. You must be able to demonstrate a solid commercial acumen, with the ability to drive sales. Be hands on and enjoy leading from the front. Have experience of business planning, developing and implementing new initiatives to drive sales, whilst delivering a bespoke high end guest experience. You will have up to date knowledge of statutory obligations, including health and safety, compliance, and capex management. A proven track record in people management, coaching and development and be an experienced innovator. Proficient in hotel software, excel and office 365. Company Benefits Our Benefits A competitive salary package discussed at interview stage. Company pension scheme with a generous employer contribution. Life assurance. Employee Assistance Program to support you with whatever life throws at you. Company Sickness Scheme Benefit. 33 days including bank holidays. Forward career progression, with access to our In House and external training programs, including apprenticeships and other recognised hospitality industry courses which are all supported by our learning and development team. Discounted colleague stays in our hotels and on food and drink. Annual loyalty awards (like afternoon teas and overnight stays) Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform. Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.
Jul 04, 2025
Full time
About the Company Hand Picked Hotels was founded in 2001 by owner, Chairman and CEO, Julia Hands MBE. Julia's love of historical buildings, the English countryside, local food and good wine inspired her dream to own a collection of hotels that would celebrate these passions and invite others to share in them. Today, the family-owned group has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands. Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team routed in their commitment to aim higher and delight their guests with magical experiences that offer a true escape from the every day. We are currently recruiting an experienced General Manager for Buxted Park Hotel, this stunning hotel is set in the heart of 312 lush acres. Buxted Park is a glorious country hotel in Uckfield where Georgian styling meets modern comfort. The Grade II listed Palladian mansion, set in the finest parkland, makes Buxted Park Hotel in East Sussex one of the region's most renowned rural wedding venues, whilst the award-winning 2 AA Rosette restaurant in Uckfield boasts an exquisite menu. About the Role About the role: As General Manager you will be fully accountable for exceeding guest expectations, delivering the financial goals and objectives alongside team management and development for the team. As General Manager within Hand Picked Hotels is expected to be innovative with excellent leadership skills and a well-rounded knowledge of managing all hotel operations alongside sales, rev par and profits and guest satisfaction. You will be involved in taking Buxted Park Hotel forward in line with Hand Picked Hotels future strategy and aspirations. You will be responsible for inspiring, motivating, developing your team to continually surpass our guest expectations, whist identifying and delivering new revenue streams and opportunities. Leading from the front you will be an aspirational leader, who thrives on coaching and mentoring your team. About you: To be considered for this role of General Manager you must have current experience as a General Manager within a luxury country house or boutique hotel environment, with an excellent understanding of food and beverage and high end weddings and events. This role will suit an experience General Manager with knowledge of the local area and a proven track record of building and fostering local engagement initiatives and relationships. You must be able to demonstrate a solid commercial acumen, with the ability to drive sales. Be hands on and enjoy leading from the front. Have experience of business planning, developing and implementing new initiatives to drive sales, whilst delivering a bespoke high end guest experience. You will have up to date knowledge of statutory obligations, including health and safety, compliance, and capex management. A proven track record in people management, coaching and development and be an experienced innovator. Proficient in hotel software, excel and office 365. Company Benefits Our Benefits A competitive salary package discussed at interview stage. Company pension scheme with a generous employer contribution. Life assurance. Employee Assistance Program to support you with whatever life throws at you. Company Sickness Scheme Benefit. 33 days including bank holidays. Forward career progression, with access to our In House and external training programs, including apprenticeships and other recognised hospitality industry courses which are all supported by our learning and development team. Discounted colleague stays in our hotels and on food and drink. Annual loyalty awards (like afternoon teas and overnight stays) Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform. Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.
About the Company Hand Picked Hotels was founded in 2001 by owner, Chairman and CEO, Julia Hands MBE. Julia's love of historical buildings, the English countryside, local food and good wine inspired her dream to own a collection of hotels that would celebrate these passions and invite others to share in them. Today, the family-owned group has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands. Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team rooted in their commitment to aim higher and delight their guests with magical experiences that offer a true escape from the everyday. We are currently recruiting for a General Manager for Bailbrook House Hotel, this prestigious luxury country house hotel is steeped in history and located within the beautiful city of Bath. Bailbrook House Hotel is a popular venue for relaxing weekends away or for weddings and events. About the Role About the role: As General Manager you will be fully accountable for exceeding guest expectations, delivering the financial goals and objectives alongside team management and development for the team. A General Manager within Hand Picked Hotels is expected to be innovative with excellent leadership skills and a well-rounded knowledge of managing all hotel operations alongside sales, rev par and profits and guest satisfaction. You will be involved in taking Bailbrook House Hotel in line with Hand Picked Hotels future strategy and aspirations. You will be responsible for inspiring, motivating, developing your team to continually surpass our guest expectations, whilst identifying and delivering new revenue streams and opportunities. About you: To be considered for this role of General Manager you must have current experience as a General Manager within a luxury hotel environment, ideally of LQA or Red Star standards. This is not a first appointment role and will suit an experienced General Manager with knowledge of the local area and of all round hotel operations, including sales and marketing, food and beverage and rooms. You must be able to demonstrate a solid commercial acumen, with the ability to drive sales. Have experience of business planning, developing and implementing new initiatives to drive sales, whilst delivering a bespoke high end guest experience. You will have up to date knowledge of statutory obligations, including health and safety, compliance, and capex management. A proven track record in people management, coaching and development and be an experienced innovator. Proficient in hotel software, excel and office 365. Company Benefits Our Benefits A competitive salary package, plus bonus. Company pension scheme with a generous employer contribution of 10% of base salary. Life assurance. Employee Assistance Program to support you with whatever life throws at you. Company Sickness Scheme Benefit. 33 days including bank holidays. Forward career progression, with access to our In House and external training programs, including apprenticeships and other recognised hospitality industry courses which are all supported by our learning and development team. £30 staff stays with Hand Picked Hotels per room Bed & Breakfast & 25% discount on all food & drink. Yes, it's as good as it sounds! Annual loyalty awards (like afternoon teas and overnight stays) Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform. Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.
Jan 28, 2025
Full time
About the Company Hand Picked Hotels was founded in 2001 by owner, Chairman and CEO, Julia Hands MBE. Julia's love of historical buildings, the English countryside, local food and good wine inspired her dream to own a collection of hotels that would celebrate these passions and invite others to share in them. Today, the family-owned group has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands. Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team rooted in their commitment to aim higher and delight their guests with magical experiences that offer a true escape from the everyday. We are currently recruiting for a General Manager for Bailbrook House Hotel, this prestigious luxury country house hotel is steeped in history and located within the beautiful city of Bath. Bailbrook House Hotel is a popular venue for relaxing weekends away or for weddings and events. About the Role About the role: As General Manager you will be fully accountable for exceeding guest expectations, delivering the financial goals and objectives alongside team management and development for the team. A General Manager within Hand Picked Hotels is expected to be innovative with excellent leadership skills and a well-rounded knowledge of managing all hotel operations alongside sales, rev par and profits and guest satisfaction. You will be involved in taking Bailbrook House Hotel in line with Hand Picked Hotels future strategy and aspirations. You will be responsible for inspiring, motivating, developing your team to continually surpass our guest expectations, whilst identifying and delivering new revenue streams and opportunities. About you: To be considered for this role of General Manager you must have current experience as a General Manager within a luxury hotel environment, ideally of LQA or Red Star standards. This is not a first appointment role and will suit an experienced General Manager with knowledge of the local area and of all round hotel operations, including sales and marketing, food and beverage and rooms. You must be able to demonstrate a solid commercial acumen, with the ability to drive sales. Have experience of business planning, developing and implementing new initiatives to drive sales, whilst delivering a bespoke high end guest experience. You will have up to date knowledge of statutory obligations, including health and safety, compliance, and capex management. A proven track record in people management, coaching and development and be an experienced innovator. Proficient in hotel software, excel and office 365. Company Benefits Our Benefits A competitive salary package, plus bonus. Company pension scheme with a generous employer contribution of 10% of base salary. Life assurance. Employee Assistance Program to support you with whatever life throws at you. Company Sickness Scheme Benefit. 33 days including bank holidays. Forward career progression, with access to our In House and external training programs, including apprenticeships and other recognised hospitality industry courses which are all supported by our learning and development team. £30 staff stays with Hand Picked Hotels per room Bed & Breakfast & 25% discount on all food & drink. Yes, it's as good as it sounds! Annual loyalty awards (like afternoon teas and overnight stays) Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform. Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.