Komplex Group

Operations Manager - Complex Supported Living at Komplex Community Location: Staffordshire and Wolverhampton Salary: To be discussed on interview Job Type: Full-time, Permanent Reports to: Operations Director Immediate Start Date What We're Looking For We are seeking a compassionate and experienced leader to join our senior management team, overseeing multiple complex services in a supported living environment. If you are someone who shares our passion for delivering exceptional care, thrives in a fast-paced environment, and wants to be part of a growing organisation with strong values, this is the role for you. Key Responsibilities Team Leadership: Manage Service Coordinators across all five services, fostering a strong and effective team. Operational Excellence: Oversee the day-to-day operations of services, ensuring the delivery of outstanding, person-centred care. Care Planning: Collaborate with healthcare professionals, families, and clients to develop and implement tailored care plans. Compliance and Quality: Ensure all services meet and exceed CQC standards, conducting regular audits to maintain governance. Mentorship and Support: Lead, inspire, and mentor your team, fostering an engaging and nurturing work environment. Collaboration: Work closely with senior management and clinical teams to ensure seamless service delivery. Service Development: Contribute to business growth through relationship-building with commissioners, families, and stakeholders, and support the setup of new services. Continuous Improvement: Drive improvements in care quality through change implementation and innovation. What You'll Bring A minimum of 1 years' experience in an operational role. Experience of supported living, Learning Disabilities, Autism, Mental Health, Dual Diagnosis. Proven experience in managing people, developing businesses, meeting CQC requirements, and working within a multidisciplinary team. A collaborative mindset with a desire to work as part of a team committed to achieving shared success. Strong leadership skills focused on staff development, motivation, and excellence. A passion for delivering high-quality care and improving outcomes for individuals. Flexibility, resilience, and the ability to thrive in a dynamic, fast-paced environment. A full UK driving licence. Why Join Us? Competitive Salary: Reflecting your skills and experience Wellbeing Perks: Including virtual GP access, discounts, and exclusive offers Career Development: Ongoing opportunities for professional growth and training Pension Scheme: Enrolment into a workplace pension Growth Incentives: Be rewarded for contributing to the success of a growing organisation Supportive Culture: Join a collaborative team committed to making a difference How to Apply If you're ready to make a positive impact on the lives of the people we support, we'd love to hear from you!

A community services organization in Stafford is seeking an Operations Manager to oversee supported living services. This role involves managing service coordinators and ensuring high-quality care delivery while maintaining compliance with regulatory standards. The ideal candidate should have at least 1 year's operational experience, strong leadership skills, and a passion for improving care outcomes. This position offers competitive salary, career development opportunities, and a supportive team environment.