Mitti by SafetyCulture is seeking a technical integration specialist to design and deliver scalable integrations that bridge GTM and PDE. You will scope, design, build, test and hand off end-to-end projects, collaborating with account executives, CS teams, and Product to accelerate value delivery. You will leverage AI tools to speed up spec drafting, data analysis and code development, while prioritising customer outcomes and scalable patterns.
Oct 07, 2026
Full time
Mitti by SafetyCulture is seeking a technical integration specialist to design and deliver scalable integrations that bridge GTM and PDE. You will scope, design, build, test and hand off end-to-end projects, collaborating with account executives, CS teams, and Product to accelerate value delivery. You will leverage AI tools to speed up spec drafting, data analysis and code development, while prioritising customer outcomes and scalable patterns.
Mitti by SafetyCulture is hiring to unlock technical value for customers by designing and delivering scalable integrations. You will bridge GTM and Product, Design & Engineering to accelerate time-to-value within defined scope and budget, applying your SQL, API, and scripting skills to build robust solutions. You will collaborate with Account Executives, CSMs, and Onboarding Managers to drive deployment, shape the roadmap, and create reusable tooling that reduces effort across customer accounts.
Oct 07, 2026
Full time
Mitti by SafetyCulture is hiring to unlock technical value for customers by designing and delivering scalable integrations. You will bridge GTM and Product, Design & Engineering to accelerate time-to-value within defined scope and budget, applying your SQL, API, and scripting skills to build robust solutions. You will collaborate with Account Executives, CSMs, and Onboarding Managers to drive deployment, shape the roadmap, and create reusable tooling that reduces effort across customer accounts.
Why join us? Mitti by SafetyCulture is a global tech company, just not the kind you're picturing. Our almost 1,000-person team builds tools that make work better for the three billion frontline workers who keep the world moving. We've got big tech scale, without the sign-off layers or corporate theatre. Every permanent team member gets equity, so when we grow, you do too. This next chapter is about scaling smart, powered by AI, a clear vision and real ownership. Big tech impact, without the big tech ick. This role exists to unlock technical value for Mitti's customers by designing and delivering scalable integrations. It bridges the gap between Go-to-Market (GTM) and Product, Design & Engineering (PDE) to accelerate time-to-value within defined scope, timeline, and budget. About You Technical Expertise: You have strong hands-on experience with SQL, relational databases, APIs, enterprise integration patterns, and scripting languages (e.g., Python, JavaScript, Ruby, Golang). Language & Communication: You possess proven ability to explain complex technical concepts effortlessly to both engineers and business stakeholders. AI Leverage: You fluently use AI coding assistants and automation tools to accelerate spec drafting, data analysis, and code development securely. Mindset & Approach: You are a self-directed, customer-first problem solver who context-switches easily, balances standard methodologies with edge-case judgment, and prioritises team success. How Will I Spend My Time? Delivering Technical Solutions: Scoping, designing, building, testing, and handing off standard integration and automation projects end-to-end within defined timelines and budgets. Partnering Across GTM & Engineering: Collaborating with Account Executives during pre-sales, joining forces with CSMs and Onboarding Managers to accelerate deployment, and bridging customer feedback to Product, Design & Engineering to shape the roadmap. Building Scalable Tooling: Identifying recurring technical patterns to build shared scripts, templates, and automations that reduce delivery effort across all customer accounts. Managing Scope & Architecture: Advising customers on sustainable system architecture, managing package boundaries, and escalating custom requirements effectively. At Mitti, we care about people and growing the team, through: Equity with high growth potential, and a competitive salary, Hybrid working arrangements with flexibility, Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns; We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies. You'll also receive other perks such as: In-house Culinary Crew serving up daily breakfast, lunch and snacks Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy Quarterly celebrations and team events Table tennis, board games, gym sessions, book club, and pet-friendly offices. We're committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire Mitti team we've built an incredible culture which has seen us recognised as a Best Place to Work in Australia , the US and the UK . You can find out more about life at Mitti via Youtube, Twitter, Instagram and LinkedIn.
Oct 07, 2026
Full time
Why join us? Mitti by SafetyCulture is a global tech company, just not the kind you're picturing. Our almost 1,000-person team builds tools that make work better for the three billion frontline workers who keep the world moving. We've got big tech scale, without the sign-off layers or corporate theatre. Every permanent team member gets equity, so when we grow, you do too. This next chapter is about scaling smart, powered by AI, a clear vision and real ownership. Big tech impact, without the big tech ick. This role exists to unlock technical value for Mitti's customers by designing and delivering scalable integrations. It bridges the gap between Go-to-Market (GTM) and Product, Design & Engineering (PDE) to accelerate time-to-value within defined scope, timeline, and budget. About You Technical Expertise: You have strong hands-on experience with SQL, relational databases, APIs, enterprise integration patterns, and scripting languages (e.g., Python, JavaScript, Ruby, Golang). Language & Communication: You possess proven ability to explain complex technical concepts effortlessly to both engineers and business stakeholders. AI Leverage: You fluently use AI coding assistants and automation tools to accelerate spec drafting, data analysis, and code development securely. Mindset & Approach: You are a self-directed, customer-first problem solver who context-switches easily, balances standard methodologies with edge-case judgment, and prioritises team success. How Will I Spend My Time? Delivering Technical Solutions: Scoping, designing, building, testing, and handing off standard integration and automation projects end-to-end within defined timelines and budgets. Partnering Across GTM & Engineering: Collaborating with Account Executives during pre-sales, joining forces with CSMs and Onboarding Managers to accelerate deployment, and bridging customer feedback to Product, Design & Engineering to shape the roadmap. Building Scalable Tooling: Identifying recurring technical patterns to build shared scripts, templates, and automations that reduce delivery effort across all customer accounts. Managing Scope & Architecture: Advising customers on sustainable system architecture, managing package boundaries, and escalating custom requirements effectively. At Mitti, we care about people and growing the team, through: Equity with high growth potential, and a competitive salary, Hybrid working arrangements with flexibility, Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns; We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies. You'll also receive other perks such as: In-house Culinary Crew serving up daily breakfast, lunch and snacks Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy Quarterly celebrations and team events Table tennis, board games, gym sessions, book club, and pet-friendly offices. We're committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire Mitti team we've built an incredible culture which has seen us recognised as a Best Place to Work in Australia , the US and the UK . You can find out more about life at Mitti via Youtube, Twitter, Instagram and LinkedIn.
Eucalyptus is building a healthcare platform focused on long-term patient outcomes. As a Senior Product Designer, you will own a problem area end to end, from discovery through delivery, partnering with cross functional teams including clinical and engineering to ship trusted, regulation savvy experiences. You'll drive measurable impact by improving activation, conversion, retention and adherence, while shaping design systems and contributing to AI-enabled workflows in a regulated healthcare
Oct 07, 2026
Full time
Eucalyptus is building a healthcare platform focused on long-term patient outcomes. As a Senior Product Designer, you will own a problem area end to end, from discovery through delivery, partnering with cross functional teams including clinical and engineering to ship trusted, regulation savvy experiences. You'll drive measurable impact by improving activation, conversion, retention and adherence, while shaping design systems and contributing to AI-enabled workflows in a regulated healthcare
About Eucalyptus We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long term care. Eucalyptus is now part of Hims & Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight management programs combining GLP 1 medication with personalised nutrition, movement support, and clinician led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. Our Growth Story: 130% YoY revenue growth and a 90% reduction in cash burn - culminating in our $1.15bn acquisition by Hims & Hers in 2026, giving us the platform to take long term care global Supported over 350k patients living with obesity across our 5 markets Received selective NICE endorsement to provide services to the NHS Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. You're a talented Senior Product Designer with a passion for health and excitement about building our expanding healthcare platform. You enjoy working in dynamic environments, solving complex problems, and creating thoughtful, user centred design solutions that make a real impact. In this role, you will: Own a problem area across connected surfaces, not a queue of screens, from definition to delivery. Research it, design it, write it, test it, measure it, iterate. You drive it without waiting for a spec. Move commercial outcomes on your surface: activation, conversion through regulated intake, retention, adherence. You know which metric you are moving and why. Create designs that build trust and hold up in a regulated market. What good looks like Scope: you own a problem area end to end. Impact: you moved a meaningful metric and can show the before and after. Influence: you raise the bar around you. You give sharp critique. You make junior designers better without being asked to. Skills & experience Problem definition. You shape the problem, not just the pixels. Using research, data and the input of others, you break the ambiguity down and package it back up into something the team can build. The signal is evidence you helped define the right problem, not just made the screens. Visual craft. Non negotiable. Typography, spacing, colour, motion and micro interactions, used with intent, not decoration. Weak craft is a no, whatever the strategy talk. Accessibility. You design inclusively without being asked. You know why the standard exists, not just what it says, and it shows in judgement calls a checklist cannot make. Systems thinking. You design across surfaces, from mobile to emerging platforms like AI native interfaces, and contribute to the system others build on. Infrastructure compounds. Single screens do not. Product and commercial sense. You shaped what got built. Metrics, research and commercial awareness sit next to the work. Craft in isolation moves nothing. Communication. Clear, specific, opinionated. You say what you decided and why, and you are just as clear on what you chose not to do and why. Working in the open. You share early and often, and you use critique to sharpen the work. You lift the quality of every review you join. How you work with AI LLMs are already embedded in your workflow. You prototype in tools like Claude Code and Cursor to test ideas in real code, not just mock them up. Tighter build measure learn loops. The signal is workflow, not tool count. Judgement spent where it counts. The full stack We expect you to work end to end, from problem definition and research to information architecture and UX writing. Your own research and usability testing. Validation and experimentation. You set up A/B tests and read them honestly. UX writing. In a regulated market, this is craft and compliance at once. Problem definition. Break it down. Package it back up. Your portfolio Show problem solving that moved a commercial lever, not just well made screens. We want evidence of the outcome, the craft behind it, the care in the finish, how you contributed to the Design System, and where AI tightened your process. How you write it says as much as what you show. Concise and clear is a signal of how you communicate. Applications without a portfolio will not be considered. Experience Typically 5 to 8 years in product design, with a track record of owning problems end to end and influencing direction at a team level. Behaviours & attitude Patient first mindset. You put patient outcomes first. Every decision weighs commercial growth against clinical safety and care, and you don't let one erode the other. You understand real health journeys well enough to make them simple, accessible and worth trusting. Collaborative creation. You work well across product, engineering and clinical, and you know a good idea can come from any of them. You listen to feedback and take it on, using it to make the work better. Curiosity. You ask why before how. You stay curious about the patient, the problem and the tools you use to solve it, and you're comfortable being a beginner when something new is worth learning. Why join Eucalyptus? Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men's health and well being, fertility, and skincare. Here's what makes joining Euc unique: What's next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We're launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem. Build something world changing - We're on the path to becoming the world's largest international digital healthcare company. It will be challenging, fast paced, and deeply rewarding. Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence based care across markets. Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support. Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale. What's ahead in the UK Be an owner - Your own stake in the business with our employee options program Invest in your growth - Annual development budget plus 3 days of professional development leave Work flexibly - Hybrid setup with 3 days a week in our Old Street office, designed for focus and collaboration Support your well being - Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you Take time off - 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year Join a connected team - A vibrant office culture with regular socials, clubs, after school sport, and seasonal events At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team - all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.
Oct 07, 2026
Full time
About Eucalyptus We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long term care. Eucalyptus is now part of Hims & Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight management programs combining GLP 1 medication with personalised nutrition, movement support, and clinician led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. Our Growth Story: 130% YoY revenue growth and a 90% reduction in cash burn - culminating in our $1.15bn acquisition by Hims & Hers in 2026, giving us the platform to take long term care global Supported over 350k patients living with obesity across our 5 markets Received selective NICE endorsement to provide services to the NHS Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. You're a talented Senior Product Designer with a passion for health and excitement about building our expanding healthcare platform. You enjoy working in dynamic environments, solving complex problems, and creating thoughtful, user centred design solutions that make a real impact. In this role, you will: Own a problem area across connected surfaces, not a queue of screens, from definition to delivery. Research it, design it, write it, test it, measure it, iterate. You drive it without waiting for a spec. Move commercial outcomes on your surface: activation, conversion through regulated intake, retention, adherence. You know which metric you are moving and why. Create designs that build trust and hold up in a regulated market. What good looks like Scope: you own a problem area end to end. Impact: you moved a meaningful metric and can show the before and after. Influence: you raise the bar around you. You give sharp critique. You make junior designers better without being asked to. Skills & experience Problem definition. You shape the problem, not just the pixels. Using research, data and the input of others, you break the ambiguity down and package it back up into something the team can build. The signal is evidence you helped define the right problem, not just made the screens. Visual craft. Non negotiable. Typography, spacing, colour, motion and micro interactions, used with intent, not decoration. Weak craft is a no, whatever the strategy talk. Accessibility. You design inclusively without being asked. You know why the standard exists, not just what it says, and it shows in judgement calls a checklist cannot make. Systems thinking. You design across surfaces, from mobile to emerging platforms like AI native interfaces, and contribute to the system others build on. Infrastructure compounds. Single screens do not. Product and commercial sense. You shaped what got built. Metrics, research and commercial awareness sit next to the work. Craft in isolation moves nothing. Communication. Clear, specific, opinionated. You say what you decided and why, and you are just as clear on what you chose not to do and why. Working in the open. You share early and often, and you use critique to sharpen the work. You lift the quality of every review you join. How you work with AI LLMs are already embedded in your workflow. You prototype in tools like Claude Code and Cursor to test ideas in real code, not just mock them up. Tighter build measure learn loops. The signal is workflow, not tool count. Judgement spent where it counts. The full stack We expect you to work end to end, from problem definition and research to information architecture and UX writing. Your own research and usability testing. Validation and experimentation. You set up A/B tests and read them honestly. UX writing. In a regulated market, this is craft and compliance at once. Problem definition. Break it down. Package it back up. Your portfolio Show problem solving that moved a commercial lever, not just well made screens. We want evidence of the outcome, the craft behind it, the care in the finish, how you contributed to the Design System, and where AI tightened your process. How you write it says as much as what you show. Concise and clear is a signal of how you communicate. Applications without a portfolio will not be considered. Experience Typically 5 to 8 years in product design, with a track record of owning problems end to end and influencing direction at a team level. Behaviours & attitude Patient first mindset. You put patient outcomes first. Every decision weighs commercial growth against clinical safety and care, and you don't let one erode the other. You understand real health journeys well enough to make them simple, accessible and worth trusting. Collaborative creation. You work well across product, engineering and clinical, and you know a good idea can come from any of them. You listen to feedback and take it on, using it to make the work better. Curiosity. You ask why before how. You stay curious about the patient, the problem and the tools you use to solve it, and you're comfortable being a beginner when something new is worth learning. Why join Eucalyptus? Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men's health and well being, fertility, and skincare. Here's what makes joining Euc unique: What's next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We're launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem. Build something world changing - We're on the path to becoming the world's largest international digital healthcare company. It will be challenging, fast paced, and deeply rewarding. Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence based care across markets. Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support. Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale. What's ahead in the UK Be an owner - Your own stake in the business with our employee options program Invest in your growth - Annual development budget plus 3 days of professional development leave Work flexibly - Hybrid setup with 3 days a week in our Old Street office, designed for focus and collaboration Support your well being - Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you Take time off - 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year Join a connected team - A vibrant office culture with regular socials, clubs, after school sport, and seasonal events At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team - all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.
Heidi seeks a senior finance professional to lead UK & Europe financial control, reporting, and commercial partnering. You will work closely with leadership to shape pricing, terms and regional forecasting while ensuring robust controls and regulatory compliance. As a hands on partner to UK&Europe leadership, you'll deliver accurate P&L narratives, manage external advisers and drive a strong close process across entities and regions. This is a remote first role with regional collaboration.
Oct 06, 2026
Full time
Heidi seeks a senior finance professional to lead UK & Europe financial control, reporting, and commercial partnering. You will work closely with leadership to shape pricing, terms and regional forecasting while ensuring robust controls and regulatory compliance. As a hands on partner to UK&Europe leadership, you'll deliver accurate P&L narratives, manage external advisers and drive a strong close process across entities and regions. This is a remote first role with regional collaboration.
We're Heidi. We're building the future of healthcare by giving every clinician the earth's finest AI Care Partner. In just 18 months, our clinical AI products have absorbed the administrative chaos of 73 million patient visits. Today, we support over 2.5 million patient sessions a week across 190+ countries. Healthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding. Our mission is simple: double the world's healthcare capacity and strengthen the human connection at its heart. We found product-market fit with a freemium medical scribe that clinicians love. Now, we're expanding. Every task a clinician hands to Heidi is a patient who feels more attended to, a health system unclogged, and a clinician who gets to be a clinician again. If you don't choose easy and you want to build something way bigger than yourself then, choose the challenge, choose Heidi. The role We are hiring a Clinical Trials Lead to own the commercial work that follows. You will develop Heidi's view of the market, identify the strongest entry point, build senior relationships across the industry, secure early customers and shape a repeatable route to market. Your knowledge of clinical trials will inform and shape what Heidi builds. This is a senior individual contributor role for someone who operates like a founder. You will make the calls, open the doors, write the proposal, run the meeting and stay accountable after the contract is signed. As the business proves itself, the role can grow into broader ownership of Heidi's clinical trials business. What you'll do Develop the market thesis. Map the clinical trials ecosystem, test the most valuable opportunities and recommend where Heidi should focus its time and capital. Lead customer development. Build direct relationships with senior decision makers across sponsors, biotechnology companies, CROs, sites and health systems. Conduct the outreach yourself and turn conversations into qualified opportunities. Own early commercial outcomes. Build the pipeline, secure design partners and paid programmes, and own early revenue. Define the measures that show whether the business is gaining traction. Shape the proposition. Turn buyer needs into a clear commercial offer, including target customer, value proposition, pricing, packaging and proof of value. Inform what Heidi builds. Bring evidence from customers and clinical trials workflows to the product lead. Help the team choose problems worth solving while the product lead retains ownership of product strategy and delivery. Navigate the buying process. Understand how life sciences organisations evaluate vendors, allocate budgets, manage procurement and compliance, and move from pilot to broader deployment. Build the delivery model. Work with product, engineering, clinical, legal and implementation colleagues to make early programmes successful and increasingly repeatable. Create the route to scale. Determine which partnerships, channels, proof points and team capabilities are required to grow beyond founder-led selling. Represent Heidi. Build Heidi's credibility with customers, partners and industry networks through thoughtful engagement and useful domain expertise. What you'll need The strongest candidates will combine deep clinical trials knowledge with a record of creating commercial value. We expect the following experience. Deep experience in the clinical trials industry through a pharmaceutical or biotechnology company, CRO, trial technology business, research network or closely related organisation. A strong understanding of how clinical trials are funded, sold, bought and delivered, including the incentives and constraints faced by sponsors, CROs and research sites. A record of building revenue, partnerships, a business line or a company in the sector. You can show what you personally originated and how it performed. Senior commercial credibility. You can open a conversation with an industry executive, diagnose the underlying business problem and move the relationship towards a concrete commitment. The judgement to operate in a regulated environment while respecting Good Clinical Practice, patient consent, privacy and data integrity. The independence to create structure, make decisions and produce results without an established playbook or a large supporting team. Additional strengths Experience as a founder, early executive or leader who created a new clinical trials business or commercial proposition. A strong network across pharmaceutical companies, biotechnology companies, CROs, research sites, health systems, investigators or patient organisations. Experience across more than one side of the ecosystem, such as sponsor and site, CRO and technology, or clinical practice and commercial delivery. Experience selling enterprise software, technology enabled services, recruitment programmes or data products to life sciences organisations. Product fluency and the ability to turn market evidence into useful guidance for product and engineering teams. Familiarity with clinical research systems such as CTMS, EDC, eConsent, ePRO, trial registries and EHR or EMR integrations. A clinical or scientific qualification. This can strengthen your credibility, but it is not a substitute for commercial results. Experience with Australian, UK or comparable clinical research markets. Why Heidi? You'll join a team focused on real-world impact over imaginary valuations and glossy PR. We live and breathe the challenges of modern health systems, and are laser-focused on exacting the change we'd like to see. We're medicos, engineers, builders, and designers who've felt the moral and practical toll of what non-care feels like. True A-players progress extremely fast here. The nature of the scale-up game is demanding, but we value sustainable performance and mental health. You're trusted to perform, and you set your schedule. We operate on outcomes > inputs, not process theatre. We all take the bins out, metaphorically and literally. Building what we're building isn't always easy. But we didn't choose easy, we chose to build something that actually matters. We hold ourselves to a higher standard because healthcare demands it. If you join Heidi, you recognise that the deeper question isn't whether AI can solve the global healthcare crisis, but whose hands will shape it. The work is hard, but you will trust and admire the people you work beside, and rest easy knowing you're doing the defining work of your career. We take care of you. We offer comprehensive private medical and dental cover through Bupa, 24/7 mental health, coaching and wellbeing support through Sonder, a £100/month Healthy Heidi's wellness stipend, a £500 home office budget, a £700 annual learning and development budget, 26 weeks paid primary parental leave and 18 weeks paid secondary parental leave, fertility support up to £7,000, up to four weeks of work from anywhere per year, Recharge Days after major milestones and busy periods, 10 days per year of clinical leave for eligible clinical roles, and a hybrid working environment with 3 days in the office. We chose to open-source our benefits hub, if you care to take a peek.
Sep 30, 2026
Full time
We're Heidi. We're building the future of healthcare by giving every clinician the earth's finest AI Care Partner. In just 18 months, our clinical AI products have absorbed the administrative chaos of 73 million patient visits. Today, we support over 2.5 million patient sessions a week across 190+ countries. Healthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding. Our mission is simple: double the world's healthcare capacity and strengthen the human connection at its heart. We found product-market fit with a freemium medical scribe that clinicians love. Now, we're expanding. Every task a clinician hands to Heidi is a patient who feels more attended to, a health system unclogged, and a clinician who gets to be a clinician again. If you don't choose easy and you want to build something way bigger than yourself then, choose the challenge, choose Heidi. The role We are hiring a Clinical Trials Lead to own the commercial work that follows. You will develop Heidi's view of the market, identify the strongest entry point, build senior relationships across the industry, secure early customers and shape a repeatable route to market. Your knowledge of clinical trials will inform and shape what Heidi builds. This is a senior individual contributor role for someone who operates like a founder. You will make the calls, open the doors, write the proposal, run the meeting and stay accountable after the contract is signed. As the business proves itself, the role can grow into broader ownership of Heidi's clinical trials business. What you'll do Develop the market thesis. Map the clinical trials ecosystem, test the most valuable opportunities and recommend where Heidi should focus its time and capital. Lead customer development. Build direct relationships with senior decision makers across sponsors, biotechnology companies, CROs, sites and health systems. Conduct the outreach yourself and turn conversations into qualified opportunities. Own early commercial outcomes. Build the pipeline, secure design partners and paid programmes, and own early revenue. Define the measures that show whether the business is gaining traction. Shape the proposition. Turn buyer needs into a clear commercial offer, including target customer, value proposition, pricing, packaging and proof of value. Inform what Heidi builds. Bring evidence from customers and clinical trials workflows to the product lead. Help the team choose problems worth solving while the product lead retains ownership of product strategy and delivery. Navigate the buying process. Understand how life sciences organisations evaluate vendors, allocate budgets, manage procurement and compliance, and move from pilot to broader deployment. Build the delivery model. Work with product, engineering, clinical, legal and implementation colleagues to make early programmes successful and increasingly repeatable. Create the route to scale. Determine which partnerships, channels, proof points and team capabilities are required to grow beyond founder-led selling. Represent Heidi. Build Heidi's credibility with customers, partners and industry networks through thoughtful engagement and useful domain expertise. What you'll need The strongest candidates will combine deep clinical trials knowledge with a record of creating commercial value. We expect the following experience. Deep experience in the clinical trials industry through a pharmaceutical or biotechnology company, CRO, trial technology business, research network or closely related organisation. A strong understanding of how clinical trials are funded, sold, bought and delivered, including the incentives and constraints faced by sponsors, CROs and research sites. A record of building revenue, partnerships, a business line or a company in the sector. You can show what you personally originated and how it performed. Senior commercial credibility. You can open a conversation with an industry executive, diagnose the underlying business problem and move the relationship towards a concrete commitment. The judgement to operate in a regulated environment while respecting Good Clinical Practice, patient consent, privacy and data integrity. The independence to create structure, make decisions and produce results without an established playbook or a large supporting team. Additional strengths Experience as a founder, early executive or leader who created a new clinical trials business or commercial proposition. A strong network across pharmaceutical companies, biotechnology companies, CROs, research sites, health systems, investigators or patient organisations. Experience across more than one side of the ecosystem, such as sponsor and site, CRO and technology, or clinical practice and commercial delivery. Experience selling enterprise software, technology enabled services, recruitment programmes or data products to life sciences organisations. Product fluency and the ability to turn market evidence into useful guidance for product and engineering teams. Familiarity with clinical research systems such as CTMS, EDC, eConsent, ePRO, trial registries and EHR or EMR integrations. A clinical or scientific qualification. This can strengthen your credibility, but it is not a substitute for commercial results. Experience with Australian, UK or comparable clinical research markets. Why Heidi? You'll join a team focused on real-world impact over imaginary valuations and glossy PR. We live and breathe the challenges of modern health systems, and are laser-focused on exacting the change we'd like to see. We're medicos, engineers, builders, and designers who've felt the moral and practical toll of what non-care feels like. True A-players progress extremely fast here. The nature of the scale-up game is demanding, but we value sustainable performance and mental health. You're trusted to perform, and you set your schedule. We operate on outcomes > inputs, not process theatre. We all take the bins out, metaphorically and literally. Building what we're building isn't always easy. But we didn't choose easy, we chose to build something that actually matters. We hold ourselves to a higher standard because healthcare demands it. If you join Heidi, you recognise that the deeper question isn't whether AI can solve the global healthcare crisis, but whose hands will shape it. The work is hard, but you will trust and admire the people you work beside, and rest easy knowing you're doing the defining work of your career. We take care of you. We offer comprehensive private medical and dental cover through Bupa, 24/7 mental health, coaching and wellbeing support through Sonder, a £100/month Healthy Heidi's wellness stipend, a £500 home office budget, a £700 annual learning and development budget, 26 weeks paid primary parental leave and 18 weeks paid secondary parental leave, fertility support up to £7,000, up to four weeks of work from anywhere per year, Recharge Days after major milestones and busy periods, 10 days per year of clinical leave for eligible clinical roles, and a hybrid working environment with 3 days in the office. We chose to open-source our benefits hub, if you care to take a peek.
Heidi is seeking a Senior Clinical Trials Lead to own the commercial work that follows. You will develop Heidi's market view, identify entry points, and build relationships across sponsors, CROs and sites to secure early customers and shape a repeatable route to market. Your knowledge of clinical trials will inform product strategy and delivery, guiding decisions while you own early revenue and partnerships in a founder-like role.
Sep 30, 2026
Full time
Heidi is seeking a Senior Clinical Trials Lead to own the commercial work that follows. You will develop Heidi's market view, identify entry points, and build relationships across sponsors, CROs and sites to secure early customers and shape a repeatable route to market. Your knowledge of clinical trials will inform product strategy and delivery, guiding decisions while you own early revenue and partnerships in a founder-like role.