Charlie Oscar Group
CHARLIE OSCAR Where digital growth meets bold ideas, brilliant minds and a seriously good time. READY TO DO WORK YOU'RE PROUD OF? At Charlie Oscar, we're not your typical digital marketing agency - we're a team of big thinkers, bold doers, and collaborative problem-solvers. We partner with some of the world's most ambitious brands to help them outsmart, outpace, and outgrow the competition. How do we do it? By blending data science and creativity to make smarter decisions and create work that actually makes an impact. The numbers give us clarity, but it's our creativity that wins hearts, builds brands, and drives real growth. Life at Charlie Oscar is fast-paced, exciting, and full of opportunities to learn, grow, and push boundaries. You'll be working alongside some of the sharpest minds in the industry, solving big challenges, delivering work you're proud of, and seeing the difference you make for global brands. And we know it's not all about work. We make time for fun too - whether it's weekly run club, book and chess clubs, charity fundraisers, Thursday drinks, or epic team socials, there's always something to get involved in and people to connect with. Most importantly, we hire for attitude and culture add, not just experience. We want curious, ambitious people who aren't afraid to challenge the status quo, bring fresh ideas to the table, and help us shape the future of marketing. Sound like your kind of place? WHO WE HIRE We look for attitude first. If you're smart, humble, proactive, and genuinely curious - you'll fit right in. We want people who care deeply about their craft, but don't take themselves too seriously. We're building a culture where brave ideas are encouraged, learning is constant, and everyone's voice matters. If you're already playing with AI to do smarter work, even better. We don't expect you to be a specialist - just inquisitive and excited to find tools to elevate what we do. ABOUT THE ROLE As New Business Lead, you'll play a pivotal role in driving revenue growth, expanding our client portfolio, and positioning Charlie Oscar as the go-to agency for brand and performance marketing. You'll be responsible for developing and executing a structured new business strategy, leveraging outbound tactics, CRM automation, and industry networking to create meaningful opportunities. WHAT YOU'LL BE GETTING STUCK INTO (aka Responsibilities) Lead Generation & Pipeline Growth Own and execute an outbound lead generation strategy targeting our Ideal Customer Profile (ICP) Identify and engage Marketing and Growth leaders at high potential brands through multi channel outreach Drive both Marketing Qualified Leads (MQLs) and Sales Qualified Leads (SQLs) into the new business pipeline Track, analyse, and optimise lead conversion performance across key channels Email Prospecting & Lead Nurturing Manage and optimise our HubSpot CRM, ensuring clean data and effective segmentation Design and execute audience specific campaigns across content themes, nurturing leads through structured journeys Collaborate with marketing to develop content driven outreach strategies Industry Events & Networking Represent Charlie Oscar at industry events, forging relationships with key decision makers Develop strategic event outreach plans to maximise networking and lead generation opportunities Identify sponsorship and speaking opportunities to enhance agency visibility New Business & Pitch Support Support the CGO on proposal writing, ensuring clear, compelling, and commercially sound responses Support the senior leadership team in agency pitches, crafting persuasive presentations and storytelling narratives Collaborate with internal teams to identify prospect opportunities and tailor solutions to prospective client challenges WHAT WE'RE LOOKING FOR Proven experience in B2B sales, growth, or new business development within a marketing agency, consultancy, or high growth business A strategic thinker who can balance data-driven decision making with creative problem solving Hands on experience with HubSpot CRM, audience segmentation, and lead nurturing workflows Strong networking skills with the ability to build relationships at senior levels Excellent written and verbal communication skills, particularly in outreach and proposal writing A proactive, self starter attitude -comfortable working independently while collaborating across teams BENEFITS Competitive salary plus quarterly bonus up to 10% of your quarterly salary Wellness allowance including access to Bupa private health care Pension plan Regular team socials and annual company trip Hybrid working (3 days pw in our London Bridge office) 25 days' holiday per year, plus bank holidays and time off over Christmas 4 weeks 'Work From Anywhere' per year Birthday off Cycle to Work Scheme with Forest Bikes Eye care vouchers Regular office treats and surprises Be part of building something truly exceptional WHAT MAKES US US - OUR VALUES Make It Happen Momentum matters, progress beats perfection every time. Treat It Like Your Own Think like an owner. Care for every detail as if it were your money, your brand, your business. Grow Together Build the business, lift your team, and invest in your own growth along the way. Be Brave We create space for bold thinking, confident decisions, and the freedom to back yourself.
CHARLIE OSCAR Where digital growth meets bold ideas, brilliant minds and a seriously good time. READY TO DO WORK YOU'RE PROUD OF? At Charlie Oscar, we're not your typical digital marketing agency - we're a team of big thinkers, bold doers, and collaborative problem-solvers. We partner with some of the world's most ambitious brands to help them outsmart, outpace, and outgrow the competition. How do we do it? By blending data science and creativity to make smarter decisions and create work that actually makes an impact. The numbers give us clarity, but it's our creativity that wins hearts, builds brands, and drives real growth. Life at Charlie Oscar is fast-paced, exciting, and full of opportunities to learn, grow, and push boundaries. You'll be working alongside some of the sharpest minds in the industry, solving big challenges, delivering work you're proud of, and seeing the difference you make for global brands. And we know it's not all about work. We make time for fun too - whether it's weekly run club, book and chess clubs, charity fundraisers, Thursday drinks, or epic team socials, there's always something to get involved in and people to connect with. Most importantly, we hire for attitude and culture add, not just experience. We want curious, ambitious people who aren't afraid to challenge the status quo, bring fresh ideas to the table, and help us shape the future of marketing. Sound like your kind of place? WHO WE HIRE We look for attitude first. If you're smart, humble, proactive, and genuinely curious - you'll fit right in. We want people who care deeply about their craft, but don't take themselves too seriously. We're building a culture where brave ideas are encouraged, learning is constant, and everyone's voice matters. If you're already playing with AI to do smarter work, even better. We don't expect you to be a specialist - just inquisitive and excited to find tools to elevate what we do. ABOUT THE ROLE As New Business Lead, you'll play a pivotal role in driving revenue growth, expanding our client portfolio, and positioning Charlie Oscar as the go-to agency for brand and performance marketing. You'll be responsible for developing and executing a structured new business strategy, leveraging outbound tactics, CRM automation, and industry networking to create meaningful opportunities. WHAT YOU'LL BE GETTING STUCK INTO (aka Responsibilities) Lead Generation & Pipeline Growth Own and execute an outbound lead generation strategy targeting our Ideal Customer Profile (ICP) Identify and engage Marketing and Growth leaders at high potential brands through multi channel outreach Drive both Marketing Qualified Leads (MQLs) and Sales Qualified Leads (SQLs) into the new business pipeline Track, analyse, and optimise lead conversion performance across key channels Email Prospecting & Lead Nurturing Manage and optimise our HubSpot CRM, ensuring clean data and effective segmentation Design and execute audience specific campaigns across content themes, nurturing leads through structured journeys Collaborate with marketing to develop content driven outreach strategies Industry Events & Networking Represent Charlie Oscar at industry events, forging relationships with key decision makers Develop strategic event outreach plans to maximise networking and lead generation opportunities Identify sponsorship and speaking opportunities to enhance agency visibility New Business & Pitch Support Support the CGO on proposal writing, ensuring clear, compelling, and commercially sound responses Support the senior leadership team in agency pitches, crafting persuasive presentations and storytelling narratives Collaborate with internal teams to identify prospect opportunities and tailor solutions to prospective client challenges WHAT WE'RE LOOKING FOR Proven experience in B2B sales, growth, or new business development within a marketing agency, consultancy, or high growth business A strategic thinker who can balance data-driven decision making with creative problem solving Hands on experience with HubSpot CRM, audience segmentation, and lead nurturing workflows Strong networking skills with the ability to build relationships at senior levels Excellent written and verbal communication skills, particularly in outreach and proposal writing A proactive, self starter attitude -comfortable working independently while collaborating across teams BENEFITS Competitive salary plus quarterly bonus up to 10% of your quarterly salary Wellness allowance including access to Bupa private health care Pension plan Regular team socials and annual company trip Hybrid working (3 days pw in our London Bridge office) 25 days' holiday per year, plus bank holidays and time off over Christmas 4 weeks 'Work From Anywhere' per year Birthday off Cycle to Work Scheme with Forest Bikes Eye care vouchers Regular office treats and surprises Be part of building something truly exceptional WHAT MAKES US US - OUR VALUES Make It Happen Momentum matters, progress beats perfection every time. Treat It Like Your Own Think like an owner. Care for every detail as if it were your money, your brand, your business. Grow Together Build the business, lift your team, and invest in your own growth along the way. Be Brave We create space for bold thinking, confident decisions, and the freedom to back yourself.
Charlie Oscar Group
READY TO DO WORK YOU'RE PROUD OF? At Charlie Oscar, we're not your typical digital marketing agency. We're a team of big thinkers, bold doers, and collaborative problem-solvers working with some of the world's most ambitious brands to help them outsmart, outpace, and outgrow the competition. We blend data science and creativity to make smarter decisions and create work that genuinely moves the needle. The numbers give us clarity, but it's our creativity that wins hearts, builds brands, and drives real growth. Over the past few years, we've been building a modern, high-performance marketing consultancy that's as serious about how we operate as it is about the work we produce. We move fast, we experiment, we improve, and we raise the bar - continuously. Life at Charlie Oscar is fast-paced, ambitious, and full of momentum. You'll work alongside some of the sharpest minds in the industry, solving meaningful problems, delivering work you're proud of, and seeing the impact you make for global brands. And we know it's not all about work. We make time for fun too - whether it's weekly run club, book and chess clubs, charity fundraisers, Thursday drinks, or epic team socials, there's always something going on and plenty of great people to do it with. Most importantly, we hire for attitude and culture add, not just experience. We look for curious, ambitious people who challenge the status quo, raise standards, and want to help shape what the next generation of marketing looks like. THE ROLE Charlie Oscar is building Agency 2.0 - a new kind of marketing services business that blends strategic consultancy, custom AI agents, and agency delivery into a future-proof operating model. We're well into our journey towards an AI-first operating system for the business. We focus on two core streams - intelligence and automation - and we call this Charlie Oscar OS. This is a CEO-backed, business-critical initiative that's already in motion, and this role is about taking it to the next level. We're not experimenting with AI at the edges. We're actively embedding it into how the company runs - and now we're looking for a senior operator to bring structure, scale, and consistency to that evolution. We're hiring a Head of AI Operations to own, formalise, and accelerate our AI-first operating model. You'll build on the foundations already in place and take them further - rewiring how work gets done across strategy, delivery, analytics, and operations using AI (LLMs, agents, and automation). You'll define and refine how knowledge is captured, how data flows, how workflows run, and how AI becomes the default way of working at Charlie Oscar. You will be the internal authority on "how Charlie Oscar works." WHAT YOU'LL BE GETTING STUCK INTO (aka Responsibilities) Evolving and scaling our AI-enabled operating model across the business Owning and maturing our enterprise LLM setup (e.g. ChatGPT Enterprise, Gemini): governance, configuration, usage standards Formalising how data, documents, decisions, and knowledge are stored and accessed Driving consistent behaviour change across teams around tools, workflows, and ways of working Defining, deploying, and improving AI agents to support delivery, insights, reporting, and operations Working with third-party engineers and vendors to build and ship new agents and capabilities (you don't need to code) Leading adoption, training, and enforcement of new operating standards Acting as the internal operator-in-chief for how the business runs day to day This is a hands-on transformation and scale-up role. You'll be building, shipping, embedding, and improving - not just creating roadmaps. WHAT WE'RE LOOKING FOR 10+ years' experience in digital, marketing, media, consulting, or agency environments Proven experience leading operational change across multi-disciplinary teams (strategy, media, creative, data, ops, etc.) A track record of taking new ways of working from "promising" to "how we do things here" Hands-on experience standardising and scaling workflows, processes, and delivery models Experience owning or significantly shaping internal operating models, playbooks, or delivery frameworks Strong understanding of how modern agencies actually run: resourcing, delivery, margin, velocity, quality, and client outcomes Experience working with data flows across platforms like Meta, Google, TikTok, CRM, analytics, and attribution tools Comfort bringing structure, consistency, and automation to evolving or imperfect systems Experience partnering with senior leadership and founders/CEOs on business-critical change Proven ability to drive adoption of new tools, systems, and behaviours across teams (including training and enforcement) Confidence operating as the clear owner of "how work gets done" internally Experience working with external vendors, engineers, or platforms to ship operational tooling and systems Strong judgment on what to automate, what to standardise, and what should stay flexible Commercial awareness: understands how operational efficiency, quality, and speed translate into better margins and client outcomes AI Experience (Non-Negotiable) You must: Be an advanced, daily user of multiple LLMs Have built or designed AI workflows, prompts, or agents Understand LLM strengths, limitations, and failure modes Be comfortable owning an enterprise LLM setup (even if you're not technical) You might also have experience in: Scaling an agency, consultancy, or hybrid services business Rolling out company-wide tools or platforms (e.g. knowledge systems, workflow tools, data platforms, AI tools) Leading ops, transformation, delivery excellence, or internal systems functions Cleaning up messy processes, fragmented tools, and inconsistent ways of working WHAT MAKES US US - OUR VALUES At Charlie Oscar, our values aren't just posters on the wall - they show up in how we work, how we treat each other, and how we build something brilliant together. Make It Happen Momentum matters, progress beats perfection every time. Treat It Like Your Own Think like an owner. Care for every detail as if it were your money, your brand, your business. Grow Together Build the business, lift your team, and invest in your own growth along the way. Be Brave We create space for bold thinking, confident decisions, and the freedom to back yourself.
READY TO DO WORK YOU'RE PROUD OF? At Charlie Oscar, we're not your typical digital marketing agency. We're a team of big thinkers, bold doers, and collaborative problem-solvers working with some of the world's most ambitious brands to help them outsmart, outpace, and outgrow the competition. We blend data science and creativity to make smarter decisions and create work that genuinely moves the needle. The numbers give us clarity, but it's our creativity that wins hearts, builds brands, and drives real growth. Over the past few years, we've been building a modern, high-performance marketing consultancy that's as serious about how we operate as it is about the work we produce. We move fast, we experiment, we improve, and we raise the bar - continuously. Life at Charlie Oscar is fast-paced, ambitious, and full of momentum. You'll work alongside some of the sharpest minds in the industry, solving meaningful problems, delivering work you're proud of, and seeing the impact you make for global brands. And we know it's not all about work. We make time for fun too - whether it's weekly run club, book and chess clubs, charity fundraisers, Thursday drinks, or epic team socials, there's always something going on and plenty of great people to do it with. Most importantly, we hire for attitude and culture add, not just experience. We look for curious, ambitious people who challenge the status quo, raise standards, and want to help shape what the next generation of marketing looks like. THE ROLE Charlie Oscar is building Agency 2.0 - a new kind of marketing services business that blends strategic consultancy, custom AI agents, and agency delivery into a future-proof operating model. We're well into our journey towards an AI-first operating system for the business. We focus on two core streams - intelligence and automation - and we call this Charlie Oscar OS. This is a CEO-backed, business-critical initiative that's already in motion, and this role is about taking it to the next level. We're not experimenting with AI at the edges. We're actively embedding it into how the company runs - and now we're looking for a senior operator to bring structure, scale, and consistency to that evolution. We're hiring a Head of AI Operations to own, formalise, and accelerate our AI-first operating model. You'll build on the foundations already in place and take them further - rewiring how work gets done across strategy, delivery, analytics, and operations using AI (LLMs, agents, and automation). You'll define and refine how knowledge is captured, how data flows, how workflows run, and how AI becomes the default way of working at Charlie Oscar. You will be the internal authority on "how Charlie Oscar works." WHAT YOU'LL BE GETTING STUCK INTO (aka Responsibilities) Evolving and scaling our AI-enabled operating model across the business Owning and maturing our enterprise LLM setup (e.g. ChatGPT Enterprise, Gemini): governance, configuration, usage standards Formalising how data, documents, decisions, and knowledge are stored and accessed Driving consistent behaviour change across teams around tools, workflows, and ways of working Defining, deploying, and improving AI agents to support delivery, insights, reporting, and operations Working with third-party engineers and vendors to build and ship new agents and capabilities (you don't need to code) Leading adoption, training, and enforcement of new operating standards Acting as the internal operator-in-chief for how the business runs day to day This is a hands-on transformation and scale-up role. You'll be building, shipping, embedding, and improving - not just creating roadmaps. WHAT WE'RE LOOKING FOR 10+ years' experience in digital, marketing, media, consulting, or agency environments Proven experience leading operational change across multi-disciplinary teams (strategy, media, creative, data, ops, etc.) A track record of taking new ways of working from "promising" to "how we do things here" Hands-on experience standardising and scaling workflows, processes, and delivery models Experience owning or significantly shaping internal operating models, playbooks, or delivery frameworks Strong understanding of how modern agencies actually run: resourcing, delivery, margin, velocity, quality, and client outcomes Experience working with data flows across platforms like Meta, Google, TikTok, CRM, analytics, and attribution tools Comfort bringing structure, consistency, and automation to evolving or imperfect systems Experience partnering with senior leadership and founders/CEOs on business-critical change Proven ability to drive adoption of new tools, systems, and behaviours across teams (including training and enforcement) Confidence operating as the clear owner of "how work gets done" internally Experience working with external vendors, engineers, or platforms to ship operational tooling and systems Strong judgment on what to automate, what to standardise, and what should stay flexible Commercial awareness: understands how operational efficiency, quality, and speed translate into better margins and client outcomes AI Experience (Non-Negotiable) You must: Be an advanced, daily user of multiple LLMs Have built or designed AI workflows, prompts, or agents Understand LLM strengths, limitations, and failure modes Be comfortable owning an enterprise LLM setup (even if you're not technical) You might also have experience in: Scaling an agency, consultancy, or hybrid services business Rolling out company-wide tools or platforms (e.g. knowledge systems, workflow tools, data platforms, AI tools) Leading ops, transformation, delivery excellence, or internal systems functions Cleaning up messy processes, fragmented tools, and inconsistent ways of working WHAT MAKES US US - OUR VALUES At Charlie Oscar, our values aren't just posters on the wall - they show up in how we work, how we treat each other, and how we build something brilliant together. Make It Happen Momentum matters, progress beats perfection every time. Treat It Like Your Own Think like an owner. Care for every detail as if it were your money, your brand, your business. Grow Together Build the business, lift your team, and invest in your own growth along the way. Be Brave We create space for bold thinking, confident decisions, and the freedom to back yourself.