Location: Birmingham or "Hybrid / Flexible" Salary: Competitive + Bonus + Benefits Contract Type: Full-time, Permanent Lead the future of AI and data-driven innovation. We're looking for a visionary and hands-on Head of Data Science to define and execute our enterprise-wide data science strategy. You'll drive the adoption of Generative AI, machine learning, and advanced analytics across all business sectors, building the capabilities, team, and infrastructure to unlock high-impact, scalable innovation. Head of Data Science Location: Birmingham or "Hybrid / Flexible" Salary: Competitive + Bonus + Benefits Contract Type: Full-time, Permanent Lead the future of AI and data-driven innovation. We're looking for a visionary and hands-on Head of Data Science to define and execute our enterprise-wide data science strategy. You'll drive the adoption of Generative AI, machine learning, and advanced analytics across all business sectors, building the capabilities, team, and infrastructure to unlock high-impact, scalable innovation. What You'll Be Doing Shape Strategy & Lead Innovation Define and deliver the data science vision, spanning GenAI, ML, and advanced analytics. Establish an AI Centre of Excellence to embed a data-first culture across the business. Be the senior voice on AI in leadership forums - shaping how data science drives strategic value. Build GenAI & ML Solutions Deliver enterprise-scale GenAI apps (e.g. virtual assistants, copilots, RAG systems). Develop robust LLMOps pipelines for scalable AI deployment and governance. Lead classical ML initiatives alongside engineering teams - from training to monitoring. Stay ahead of emerging trends in AI/ML to inform technology adoption. Enable Data-Driven Decision Making Build tooling and frameworks for experimentation, A/B testing, and predictive modelling. Define ethical and governance standards for responsible AI use. Lead & Scale the Team Build and mentor a high-performing data science function embedded in product and business teams. Define team structure, tooling, and hiring roadmap to scale capability and impact. Act as a trusted advisor to commercial, product, finance, and marketing leaders. Your Profile You'll Bring: Proven experience leading enterprise data science teams in complex or product-led environments. A track record of delivering GenAI solutions using LLMs, prompt engineering, and RAG architectures. Deep understanding of experimentation, statistical modelling, and advanced analytics. Hands-on experience with MLOps practices, cloud environments (AWS or Azure), and classical ML model deployment. Proficiency in Python, SQL, and modern data science tools/platforms. Strong stakeholder engagement skills and the ability to simplify complex insights into strategic recommendations. Bonus Points For: Experience with AWS AI tools (SageMaker, Bedrock, Lambda). Familiarity with low/no-code platforms. Knowledge of ethical AI frameworks and responsible innovation practices. What Success Looks Like Scalable, high-impact data science solutions delivering measurable business value. Widespread adoption of AI/ML and self-serve analytics across teams. A strong, respected AI Centre of Excellence at the heart of business decision-making. A world-class, continuously evolving data science team. Governance frameworks that ensure AI is safe, secure, and ethical. Why Join Us? This is a rare opportunity to shape the future of AI and analytics in a fast-moving corporate environment. You'll have the autonomy, executive backing, and resources to innovate at scale - building something transformative and lasting. You'll also receive a competitive salary with bonus/pension/private healthcare. Ready to lead the next generation of data-driven innovation? Apply now to take the reins of our AI and data science strategy. Job Reference: compass/TP 195431
Aug 10, 2025
Full time
Location: Birmingham or "Hybrid / Flexible" Salary: Competitive + Bonus + Benefits Contract Type: Full-time, Permanent Lead the future of AI and data-driven innovation. We're looking for a visionary and hands-on Head of Data Science to define and execute our enterprise-wide data science strategy. You'll drive the adoption of Generative AI, machine learning, and advanced analytics across all business sectors, building the capabilities, team, and infrastructure to unlock high-impact, scalable innovation. Head of Data Science Location: Birmingham or "Hybrid / Flexible" Salary: Competitive + Bonus + Benefits Contract Type: Full-time, Permanent Lead the future of AI and data-driven innovation. We're looking for a visionary and hands-on Head of Data Science to define and execute our enterprise-wide data science strategy. You'll drive the adoption of Generative AI, machine learning, and advanced analytics across all business sectors, building the capabilities, team, and infrastructure to unlock high-impact, scalable innovation. What You'll Be Doing Shape Strategy & Lead Innovation Define and deliver the data science vision, spanning GenAI, ML, and advanced analytics. Establish an AI Centre of Excellence to embed a data-first culture across the business. Be the senior voice on AI in leadership forums - shaping how data science drives strategic value. Build GenAI & ML Solutions Deliver enterprise-scale GenAI apps (e.g. virtual assistants, copilots, RAG systems). Develop robust LLMOps pipelines for scalable AI deployment and governance. Lead classical ML initiatives alongside engineering teams - from training to monitoring. Stay ahead of emerging trends in AI/ML to inform technology adoption. Enable Data-Driven Decision Making Build tooling and frameworks for experimentation, A/B testing, and predictive modelling. Define ethical and governance standards for responsible AI use. Lead & Scale the Team Build and mentor a high-performing data science function embedded in product and business teams. Define team structure, tooling, and hiring roadmap to scale capability and impact. Act as a trusted advisor to commercial, product, finance, and marketing leaders. Your Profile You'll Bring: Proven experience leading enterprise data science teams in complex or product-led environments. A track record of delivering GenAI solutions using LLMs, prompt engineering, and RAG architectures. Deep understanding of experimentation, statistical modelling, and advanced analytics. Hands-on experience with MLOps practices, cloud environments (AWS or Azure), and classical ML model deployment. Proficiency in Python, SQL, and modern data science tools/platforms. Strong stakeholder engagement skills and the ability to simplify complex insights into strategic recommendations. Bonus Points For: Experience with AWS AI tools (SageMaker, Bedrock, Lambda). Familiarity with low/no-code platforms. Knowledge of ethical AI frameworks and responsible innovation practices. What Success Looks Like Scalable, high-impact data science solutions delivering measurable business value. Widespread adoption of AI/ML and self-serve analytics across teams. A strong, respected AI Centre of Excellence at the heart of business decision-making. A world-class, continuously evolving data science team. Governance frameworks that ensure AI is safe, secure, and ethical. Why Join Us? This is a rare opportunity to shape the future of AI and analytics in a fast-moving corporate environment. You'll have the autonomy, executive backing, and resources to innovate at scale - building something transformative and lasting. You'll also receive a competitive salary with bonus/pension/private healthcare. Ready to lead the next generation of data-driven innovation? Apply now to take the reins of our AI and data science strategy. Job Reference: compass/TP 195431
Monday to Friday (Weekends when required) Drivers Licence Required What you'll be doing: We're currently recruiting a dedicated General Manager to help ensure the smooth running of the operations in Defence on a full time basis, contracted to 40 hours per week. As a General Manager, you will lead and develop winning teams of departmental managers and frontline teams to provide exceptional service to our clients and customers and deliver great results for ESS. Take responsibility for the delivery of all contracted services, particularly the successful management of the outputs of each of our strategic partners and sub-contractors. Promote the reputation of ESS and ensure that every opportunity is taken to improve service standards and levels of customer More about the role: Could you bring your spark to Defence? Here's what you need to know before applying: Your key responsibilities will include: Manage client and contractual relationships effectively in a highly commercial manner ensuring compliance with company policies and ensuring that safety is placed at the forefront of all activities Drive foodservice and support solutions that exceed new and existing customer requirements and are built around a commitment to continuous improvement, a drive for greater efficiency and operational excellence Ensure that the site implements all relevant HSE procedures, including HACCP, Risk Assessments, accident and incident reporting and HSE training. Ensure that all appropriate HSE Information, instruction, training and supervision is provided to all employees to enable them to carry out their work safely and effectively Build enduring, productive and effective site level relationships with DIO and single service clients Review own unit contract performance, identify improvements and ensure contract compliance to exceed client and customer expectations Deliver budgeted profit for the site by leading departmental managers in delivery of their financial targets Ensure budgets are understood and that departmental managers are held to account for their performance, all in unit/above unit costs are continually analysed and managed and measures identified to deliver efficiencies Fully understand the delivery model for each of the activity streams operating within the site and continuously seek means for improvement to enhance customer satisfaction Commit to service excellence, embed the ESS Way throughout the site and, working with the Regional Manager and HRBP, ensure the existence of an effective training and development programme; act as an advocate for the ESS Way programme and continuously demonstrate the behaviours expected of a site General Manager Who you are: Our ideal Manager will: Previous experience in contract catering Experience of leading and managing teams to deliver results Track record of growing sales and retaining business Excellent written and oral communication skills Strong leadership with the ability to motivate and engage teams Ability to liaise with colleagues, customers and clients at all levels Quality and process driven with particular focus on delivering results Compliant with Company policies and procedures in line with client agreements IT Literate (MS Office, Email) We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Job Reference: com SU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! Show more Ready to Apply? Apply Now Share Location Barnstaple, Barnstaple, EX31 4AZ, United Kingdom Job Reference: com SU
Aug 10, 2025
Full time
Monday to Friday (Weekends when required) Drivers Licence Required What you'll be doing: We're currently recruiting a dedicated General Manager to help ensure the smooth running of the operations in Defence on a full time basis, contracted to 40 hours per week. As a General Manager, you will lead and develop winning teams of departmental managers and frontline teams to provide exceptional service to our clients and customers and deliver great results for ESS. Take responsibility for the delivery of all contracted services, particularly the successful management of the outputs of each of our strategic partners and sub-contractors. Promote the reputation of ESS and ensure that every opportunity is taken to improve service standards and levels of customer More about the role: Could you bring your spark to Defence? Here's what you need to know before applying: Your key responsibilities will include: Manage client and contractual relationships effectively in a highly commercial manner ensuring compliance with company policies and ensuring that safety is placed at the forefront of all activities Drive foodservice and support solutions that exceed new and existing customer requirements and are built around a commitment to continuous improvement, a drive for greater efficiency and operational excellence Ensure that the site implements all relevant HSE procedures, including HACCP, Risk Assessments, accident and incident reporting and HSE training. Ensure that all appropriate HSE Information, instruction, training and supervision is provided to all employees to enable them to carry out their work safely and effectively Build enduring, productive and effective site level relationships with DIO and single service clients Review own unit contract performance, identify improvements and ensure contract compliance to exceed client and customer expectations Deliver budgeted profit for the site by leading departmental managers in delivery of their financial targets Ensure budgets are understood and that departmental managers are held to account for their performance, all in unit/above unit costs are continually analysed and managed and measures identified to deliver efficiencies Fully understand the delivery model for each of the activity streams operating within the site and continuously seek means for improvement to enhance customer satisfaction Commit to service excellence, embed the ESS Way throughout the site and, working with the Regional Manager and HRBP, ensure the existence of an effective training and development programme; act as an advocate for the ESS Way programme and continuously demonstrate the behaviours expected of a site General Manager Who you are: Our ideal Manager will: Previous experience in contract catering Experience of leading and managing teams to deliver results Track record of growing sales and retaining business Excellent written and oral communication skills Strong leadership with the ability to motivate and engage teams Ability to liaise with colleagues, customers and clients at all levels Quality and process driven with particular focus on delivering results Compliant with Company policies and procedures in line with client agreements IT Literate (MS Office, Email) We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Job Reference: com SU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! Show more Ready to Apply? Apply Now Share Location Barnstaple, Barnstaple, EX31 4AZ, United Kingdom Job Reference: com SU
Owned by CH&Co Catering Group Ltd, Create have been delivering unforgettable food experiences to clients across every corner of London for an impressive 30-year legacy. From music venues to museums, client offices to private residences and pop-up venues to beautiful gardens, our talented kitchen and operational teams deliver an unrivalled experience of uncompromised quality at each and every event. Working collaboratively with our clients, venue partners and supply chain, the commitment of our knowledgeable, reliable and passionate team remains as steadfast as ever: we will consistently deliver stunning, seasonal and sustainable dishes to our clients. CH&Co's expertise and enthusiasm span the hospitality sector and our talented teams operate across the UK and Ireland in workplaces, schools, venues, visitor attractions, healthcare, stadia and events. The collection of brands within the company portfolio include: Create, Ultimate Experience, Gather & Gather, Company of Cooks, and many more. Job Title: Senior Operations Manager - Bespoke Events Location: Wimbledon with regular travel to central London Working Pattern: 40 hours per week, predominantly Monday - Friday with flexibility required over weekends and evenings for events The role: As a Senior Operations Manager, you will work within the operations team and report into the Operations Director. You will be passionate about events, a foodie, personable, motivated, a team player and driven by providing a 5-star service. Typical activities and responsibilities will include: • Successful event planning and event delivery across a wide range of prestigious venues, clients and agents • Provision of seamless operational delivery across a variety of diverse event styles, including 3 course dinners, canapé and bowl food receptions, conferences and food station events. • Exceptional level of customer service, exceeding client expectations • Deliver events in line with budget set by sales team • Motivate, lead and support team as the only senior sales manager • Carry out operational site visits with both venue representative and clients • Support sales team with supplier costings and updates • Liaise with Head Chef, and kitchen team, on logistical matters for events • Manage and coordinate event logistics/operations on site • Adhere to necessary Health and Safety obligations stipulated by venues and/or clients The ideal candidate will have: • Proven track record of 3-4 years within catering/hospitality/venues/agency • Have experience of running large and complex events within London venues • Exceptional attention to detail and organisational skills • Ability to manage budgets and understanding of company profit margins • Ability and confidence to negotiate with suppliers • Ability to work and problem solve when under pressure • Ability to motivate teams onsite • A proactive approach with enthusiasm and commercial awareness • Ability to work effectively as part of a team as well as individually • An interest in catering and events industry • Computer literacy with excellent knowledge of Microsoft software including Excel and Word What's in it for you? Working with Create has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Private medical eligibility Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders Professional subscriptions Recognition schemes and peopleawards Long service awards Access to some great high street discount vouchers Show more Ready to Apply? Apply Now Share Location Job Reference: compass/TP 195436
Aug 09, 2025
Full time
Owned by CH&Co Catering Group Ltd, Create have been delivering unforgettable food experiences to clients across every corner of London for an impressive 30-year legacy. From music venues to museums, client offices to private residences and pop-up venues to beautiful gardens, our talented kitchen and operational teams deliver an unrivalled experience of uncompromised quality at each and every event. Working collaboratively with our clients, venue partners and supply chain, the commitment of our knowledgeable, reliable and passionate team remains as steadfast as ever: we will consistently deliver stunning, seasonal and sustainable dishes to our clients. CH&Co's expertise and enthusiasm span the hospitality sector and our talented teams operate across the UK and Ireland in workplaces, schools, venues, visitor attractions, healthcare, stadia and events. The collection of brands within the company portfolio include: Create, Ultimate Experience, Gather & Gather, Company of Cooks, and many more. Job Title: Senior Operations Manager - Bespoke Events Location: Wimbledon with regular travel to central London Working Pattern: 40 hours per week, predominantly Monday - Friday with flexibility required over weekends and evenings for events The role: As a Senior Operations Manager, you will work within the operations team and report into the Operations Director. You will be passionate about events, a foodie, personable, motivated, a team player and driven by providing a 5-star service. Typical activities and responsibilities will include: • Successful event planning and event delivery across a wide range of prestigious venues, clients and agents • Provision of seamless operational delivery across a variety of diverse event styles, including 3 course dinners, canapé and bowl food receptions, conferences and food station events. • Exceptional level of customer service, exceeding client expectations • Deliver events in line with budget set by sales team • Motivate, lead and support team as the only senior sales manager • Carry out operational site visits with both venue representative and clients • Support sales team with supplier costings and updates • Liaise with Head Chef, and kitchen team, on logistical matters for events • Manage and coordinate event logistics/operations on site • Adhere to necessary Health and Safety obligations stipulated by venues and/or clients The ideal candidate will have: • Proven track record of 3-4 years within catering/hospitality/venues/agency • Have experience of running large and complex events within London venues • Exceptional attention to detail and organisational skills • Ability to manage budgets and understanding of company profit margins • Ability and confidence to negotiate with suppliers • Ability to work and problem solve when under pressure • Ability to motivate teams onsite • A proactive approach with enthusiasm and commercial awareness • Ability to work effectively as part of a team as well as individually • An interest in catering and events industry • Computer literacy with excellent knowledge of Microsoft software including Excel and Word What's in it for you? Working with Create has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Private medical eligibility Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders Professional subscriptions Recognition schemes and peopleawards Long service awards Access to some great high street discount vouchers Show more Ready to Apply? Apply Now Share Location Job Reference: compass/TP 195436
We are CH&CO, we're proud to take a more thoughtful, mindful approach to the food experiences we source, prepare and present. We are recruiting for a Resourcing Advisor to work with us on recruiting hospitality professionals within the UK on a fixed term contract with potential to extend As a Resourcing Advisor, you will partner closely with the hiring managers to source and recruit for key management and specialist hires across our brands which cover leisure, destinations, events, workplace catering, education & healthcare. This is a hybrid role with travel to our London Head Office required. Every day will be different. Expect to be involved with the following tasks and responsibilities (plus more!) Key responsibilities: • Search for suitable candidates for permanent requirements using in-house and external tools and platforms including social media • Partner with hiring managers to advise and make recommendations on appropriate recruiting strategies • Conducting thorough interviews and phone screens to enable target and quality shortlists • Negotiating and coordinating job offers • Working with the on boarding teams to ensure all pre-employment screening is completed • Ensuring the ATS and data processes are fully utilised, and all records are kept up to date and accurate, ensuring confidentiality • Advocating for and driving a diverse and inclusive recruitment process • Understanding the target market and using the right methods to communicate and engage • Day to day agency coordination and management assuring interlock with vacancy and recruitment process • Working to targets as well as other recruitment measures of success Our ideal candidate will: • Have excellent communication skills (written & spoken) and an articulate telephone manner • Be high energy, ambitious, motivated and target driven • A team player who can also work alone using own initiative • Have previous 360 recruitment experience in the UK market (agency side/RPO), ideally in the hospitality sector with medium to large organisations and have the experience or affinity to the implications of global/international recruitment would be advantageous but not essential • Be familiar using an ATS system and confident in navigating your way around the tool • Be highly organised and process orientated and act as a champion, advisor, and expert for others • Be curious of people and jobs, how they are matched and fit together and have an affinity for understanding organisations and teams and the importance of this to recruitment What's in it for you? Working with CH&CO has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Private medical eligibility Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers Show more Ready to Apply? Apply Now Share Location Job Reference: compass/TP 195057
Aug 06, 2025
Full time
We are CH&CO, we're proud to take a more thoughtful, mindful approach to the food experiences we source, prepare and present. We are recruiting for a Resourcing Advisor to work with us on recruiting hospitality professionals within the UK on a fixed term contract with potential to extend As a Resourcing Advisor, you will partner closely with the hiring managers to source and recruit for key management and specialist hires across our brands which cover leisure, destinations, events, workplace catering, education & healthcare. This is a hybrid role with travel to our London Head Office required. Every day will be different. Expect to be involved with the following tasks and responsibilities (plus more!) Key responsibilities: • Search for suitable candidates for permanent requirements using in-house and external tools and platforms including social media • Partner with hiring managers to advise and make recommendations on appropriate recruiting strategies • Conducting thorough interviews and phone screens to enable target and quality shortlists • Negotiating and coordinating job offers • Working with the on boarding teams to ensure all pre-employment screening is completed • Ensuring the ATS and data processes are fully utilised, and all records are kept up to date and accurate, ensuring confidentiality • Advocating for and driving a diverse and inclusive recruitment process • Understanding the target market and using the right methods to communicate and engage • Day to day agency coordination and management assuring interlock with vacancy and recruitment process • Working to targets as well as other recruitment measures of success Our ideal candidate will: • Have excellent communication skills (written & spoken) and an articulate telephone manner • Be high energy, ambitious, motivated and target driven • A team player who can also work alone using own initiative • Have previous 360 recruitment experience in the UK market (agency side/RPO), ideally in the hospitality sector with medium to large organisations and have the experience or affinity to the implications of global/international recruitment would be advantageous but not essential • Be familiar using an ATS system and confident in navigating your way around the tool • Be highly organised and process orientated and act as a champion, advisor, and expert for others • Be curious of people and jobs, how they are matched and fit together and have an affinity for understanding organisations and teams and the importance of this to recruitment What's in it for you? Working with CH&CO has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Private medical eligibility Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers Show more Ready to Apply? Apply Now Share Location Job Reference: compass/TP 195057
Hospitality Operations Manager - Monday - Friday Vacherin London, United Kingdom Full-Time Operations Added yesterday 40 hours per week About the Role At Vacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset , refresh and have fun. We empower our people through togetherness , we give them the chance to shine and unlock their potential, and they fuel our strength and growth. Are you passionate about food ,drink and service ,want to be part of an award-winning hospitality team- and still make it home for dinner? We are looking for a Hospitality Operations Manager to work with us at a B&I site in Canary Wharf. Location: E14 5EY Salary: £41,560 per annum Working Pattern: 40 hours per week, Monday- Friday Purpose: To organise and control all aspects of the hospitality catering operation in line with the strategic plan for growth and profitability of the business To manage and control all aspects of the business within budgetary guidelines and to comply with the client, company and statutory regulations To be proactive in the engagement of customers and adapting the offer to suit their needs providing an opportunity to maximise revenue To develop and train a highly motivated team of 10-15 with 7 direct reports who put our customers first and deliver the contractual requirements To forecast your business areas highlighting risks on profit targets to your manager and to share success to other business groups to maximise the group profitability Key Responsibilities: • To ensure all company and statutory regulations pertaining to health & safety, hygiene & fire are adhered to at all times. • To ensure a standard of personal and general cleanliness and hygiene as to comply with company and statutory regulations • To ensure your team wears the correct standard of dress or uniform at all times • To promote the Health and Wellbeing of your staff • To ensure that all company and client contracts are acted upon in the manner which best serves the company interests • To prepare information on financial and operational performance and activity relating to hospitality department when and where requested • To maintain a happy and helpful manner and attitude throughout your working hours • To ensure only recognised company procedures as outlined in the company manuals are in place at the unit. • To actively seek new business and to support the continued improvement of the overall service delivery within the account • To ensure the production of food to the highest quality and service standards using current trends in cooking techniques and new commodities and to develop and progress the business in line with high street trends • To plan, and coordinate your direct reports to ensure that the service delivery is of the highest standard each day Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Private medical eligibility Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers Vacherin officially formed part of CH&CO Catering Group Ltd in 2021. About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! Job Reference: com SU
Jul 11, 2025
Full time
Hospitality Operations Manager - Monday - Friday Vacherin London, United Kingdom Full-Time Operations Added yesterday 40 hours per week About the Role At Vacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset , refresh and have fun. We empower our people through togetherness , we give them the chance to shine and unlock their potential, and they fuel our strength and growth. Are you passionate about food ,drink and service ,want to be part of an award-winning hospitality team- and still make it home for dinner? We are looking for a Hospitality Operations Manager to work with us at a B&I site in Canary Wharf. Location: E14 5EY Salary: £41,560 per annum Working Pattern: 40 hours per week, Monday- Friday Purpose: To organise and control all aspects of the hospitality catering operation in line with the strategic plan for growth and profitability of the business To manage and control all aspects of the business within budgetary guidelines and to comply with the client, company and statutory regulations To be proactive in the engagement of customers and adapting the offer to suit their needs providing an opportunity to maximise revenue To develop and train a highly motivated team of 10-15 with 7 direct reports who put our customers first and deliver the contractual requirements To forecast your business areas highlighting risks on profit targets to your manager and to share success to other business groups to maximise the group profitability Key Responsibilities: • To ensure all company and statutory regulations pertaining to health & safety, hygiene & fire are adhered to at all times. • To ensure a standard of personal and general cleanliness and hygiene as to comply with company and statutory regulations • To ensure your team wears the correct standard of dress or uniform at all times • To promote the Health and Wellbeing of your staff • To ensure that all company and client contracts are acted upon in the manner which best serves the company interests • To prepare information on financial and operational performance and activity relating to hospitality department when and where requested • To maintain a happy and helpful manner and attitude throughout your working hours • To ensure only recognised company procedures as outlined in the company manuals are in place at the unit. • To actively seek new business and to support the continued improvement of the overall service delivery within the account • To ensure the production of food to the highest quality and service standards using current trends in cooking techniques and new commodities and to develop and progress the business in line with high street trends • To plan, and coordinate your direct reports to ensure that the service delivery is of the highest standard each day Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Private medical eligibility Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers Vacherin officially formed part of CH&CO Catering Group Ltd in 2021. About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! Job Reference: com SU
CH&Co is looking for a passionate and experienced Head of Retail (Catering) to lead and develop our matchday and event-day food and beverage operations at Charlton Athletic Football Club. From kiosks to mobile units and fan zone food offerings, this role is central to delivering quality, efficiency, and a first-class fan experience across all catering outlets. About the Role: As Head of Retail (Catering), you'll be responsible for the planning, delivery, and commercial success of all stadium F&B retail operations. Working closely with internal teams and external partners, you'll lead the charge in transforming how fans experience food and drink at The Valley - driving standards, increasing revenue, and delivering consistently excellent service. Key Responsibilities: Oversee the end-to-end operation of all retail catering units on matchdays and non-matchday events. Recruit, train, and manage a catering retail team, including supervisors, kiosk staff, and casual workers. Lead on planning, logistics, and stock control to ensure smooth operations across all outlets. Work with suppliers to deliver a high-quality and varied product range, with a focus on fan satisfaction and profitability. Monitor and report on sales, margins, and customer feedback to drive continuous improvement. Ensure compliance with all health and safety, hygiene, and licensing regulations. Implement efficient systems and processes for ordering and service delivery. Contribute to marketing promotions and matchday campaigns that boost spend-per-head and fan engagement. What We're Looking For: Proven experience in a senior catering or F&B retail management role (stadium, venue, or large-scale event experience preferred). Strong leadership, team management, and organisational skills. A commercial mindset with experience in cost control, profit maximisation, and supplier negotiation. Understanding of health & safety, food hygiene standards, and allergen legislation. Ability to thrive in a fast-paced environment and remain calm under pressure. Availability to work weekends, evenings, and matchdays as required. Show more Ready to Apply? Apply Now Share Location
Jul 11, 2025
Full time
CH&Co is looking for a passionate and experienced Head of Retail (Catering) to lead and develop our matchday and event-day food and beverage operations at Charlton Athletic Football Club. From kiosks to mobile units and fan zone food offerings, this role is central to delivering quality, efficiency, and a first-class fan experience across all catering outlets. About the Role: As Head of Retail (Catering), you'll be responsible for the planning, delivery, and commercial success of all stadium F&B retail operations. Working closely with internal teams and external partners, you'll lead the charge in transforming how fans experience food and drink at The Valley - driving standards, increasing revenue, and delivering consistently excellent service. Key Responsibilities: Oversee the end-to-end operation of all retail catering units on matchdays and non-matchday events. Recruit, train, and manage a catering retail team, including supervisors, kiosk staff, and casual workers. Lead on planning, logistics, and stock control to ensure smooth operations across all outlets. Work with suppliers to deliver a high-quality and varied product range, with a focus on fan satisfaction and profitability. Monitor and report on sales, margins, and customer feedback to drive continuous improvement. Ensure compliance with all health and safety, hygiene, and licensing regulations. Implement efficient systems and processes for ordering and service delivery. Contribute to marketing promotions and matchday campaigns that boost spend-per-head and fan engagement. What We're Looking For: Proven experience in a senior catering or F&B retail management role (stadium, venue, or large-scale event experience preferred). Strong leadership, team management, and organisational skills. A commercial mindset with experience in cost control, profit maximisation, and supplier negotiation. Understanding of health & safety, food hygiene standards, and allergen legislation. Ability to thrive in a fast-paced environment and remain calm under pressure. Availability to work weekends, evenings, and matchdays as required. Show more Ready to Apply? Apply Now Share Location
Owned by CH&Co Catering Group Ltd, Create have been delivering unforgettable food experiences to clients across every corner of London for an impressive 30-year legacy. From music venues to museums, client offices to private residences and pop-up venues to beautiful gardens, our talented kitchen and operational teams deliver an unrivalled experience of uncompromised quality at each and every event. Working collaboratively with our clients, venue partners and supply chain, the commitment of our knowledgeable, reliable and passionate team remains as steadfast as ever: we will consistently deliver stunning, seasonal and sustainable dishes to our clients. CH&Co's expertise and enthusiasm span the hospitality sector and our talented teams operate across the UK and Ireland in workplaces, schools, venues, visitor attractions, healthcare, stadia and events. The collection of brands within the company portfolio include: Create, Ultimate Experience, Gather & Gather, Company of Cooks, and many more. Job Title: Senior Operations Manager - Bespoke Events Location: Wimbledon with regular travel to central London Working Pattern: 40 hours per week, predominantly Monday - Friday with flexibility required over weekends and evenings for events The role: As a Senior Operations Manager, you will work within the operations team and report into the Operations Director. You will be passionate about events, a foodie, personable, motivated, a team player and driven by providing a 5-star service. Typical activities and responsibilities will include: • Successful event planning and event delivery across a wide range of prestigious venues, clients and agents • Provision of seamless operational delivery across a variety of diverse event styles, including 3 course dinners, canapé and bowl food receptions, conferences and food station events. • Exceptional level of customer service, exceeding client expectations • Deliver events in line with budget set by sales team • Motivate, lead and support team as the only senior sales manager • Carry out operational site visits with both venue representative and clients • Support sales team with supplier costings and updates • Liaise with Head Chef, and kitchen team, on logistical matters for events • Manage and coordinate event logistics/operations on site • Adhere to necessary Health and Safety obligations stipulated by venues and/or clients The ideal candidate will have: • Proven track record of 3-4 years within catering/hospitality/venues/agency • Have experience of running large and complex events within London venues • Exceptional attention to detail and organisational skills • Ability to manage budgets and understanding of company profit margins • Ability and confidence to negotiate with suppliers • Ability to work and problem solve when under pressure • Ability to motivate teams onsite • A proactive approach with enthusiasm and commercial awareness • Ability to work effectively as part of a team as well as individually • An interest in catering and events industry • Computer literacy with excellent knowledge of Microsoft software including Excel and Word What's in it for you? Working with Create has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Private medical eligibility Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers Job Reference: compass/TP 192831
Jul 11, 2025
Full time
Owned by CH&Co Catering Group Ltd, Create have been delivering unforgettable food experiences to clients across every corner of London for an impressive 30-year legacy. From music venues to museums, client offices to private residences and pop-up venues to beautiful gardens, our talented kitchen and operational teams deliver an unrivalled experience of uncompromised quality at each and every event. Working collaboratively with our clients, venue partners and supply chain, the commitment of our knowledgeable, reliable and passionate team remains as steadfast as ever: we will consistently deliver stunning, seasonal and sustainable dishes to our clients. CH&Co's expertise and enthusiasm span the hospitality sector and our talented teams operate across the UK and Ireland in workplaces, schools, venues, visitor attractions, healthcare, stadia and events. The collection of brands within the company portfolio include: Create, Ultimate Experience, Gather & Gather, Company of Cooks, and many more. Job Title: Senior Operations Manager - Bespoke Events Location: Wimbledon with regular travel to central London Working Pattern: 40 hours per week, predominantly Monday - Friday with flexibility required over weekends and evenings for events The role: As a Senior Operations Manager, you will work within the operations team and report into the Operations Director. You will be passionate about events, a foodie, personable, motivated, a team player and driven by providing a 5-star service. Typical activities and responsibilities will include: • Successful event planning and event delivery across a wide range of prestigious venues, clients and agents • Provision of seamless operational delivery across a variety of diverse event styles, including 3 course dinners, canapé and bowl food receptions, conferences and food station events. • Exceptional level of customer service, exceeding client expectations • Deliver events in line with budget set by sales team • Motivate, lead and support team as the only senior sales manager • Carry out operational site visits with both venue representative and clients • Support sales team with supplier costings and updates • Liaise with Head Chef, and kitchen team, on logistical matters for events • Manage and coordinate event logistics/operations on site • Adhere to necessary Health and Safety obligations stipulated by venues and/or clients The ideal candidate will have: • Proven track record of 3-4 years within catering/hospitality/venues/agency • Have experience of running large and complex events within London venues • Exceptional attention to detail and organisational skills • Ability to manage budgets and understanding of company profit margins • Ability and confidence to negotiate with suppliers • Ability to work and problem solve when under pressure • Ability to motivate teams onsite • A proactive approach with enthusiasm and commercial awareness • Ability to work effectively as part of a team as well as individually • An interest in catering and events industry • Computer literacy with excellent knowledge of Microsoft software including Excel and Word What's in it for you? Working with Create has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Private medical eligibility Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers Job Reference: compass/TP 192831
Location: Hertfordshire, North London and Kent Hours: 40 H/P/W, Monday to Friday Join Our Team as a HRBP in Healthcare! Are you passionate about making a difference in the healthcare sector? Do you excel in strategic HR leadership and thrive in dynamic, fast-paced environments? We are seeking an exceptional HRBP to join our HR Business Partner Team in Healthcare and help shape the future of our workforce. If you are a proactive HR professional with a strategic mindset, we want to hear from you! About the Role: This role will see you partnering with the Operational Team to provide a fantastic employee experience which results in engaged colleagues, enhanced customer experience, improved business results, and an inclusive culture with a diverse workforce where we create a great place to work for our people. As the HRBP, you will collaborate closely with the regional team to develop, shape, and deliver the regional HR Strategy with appropriate operational solutions which enable the regional to achieve its goals. You will act as a trusted partner, collaborating with your peers to develop deep business insight to effectively advise and coach leaders. Playing a pivotal role in making Healthcare at Compass a great place to work, with a strong focus on employee engagement, talent & succession, D&I and enhancing management capability. Experience with supporting complex casework an industrial relations activity will be essential. This role will be supporting our teams across sites in Hertfordshire, North London and Kent, travel to these sites plus other areas across the region will be required. Key Accountabilities: Strategic Partnership: Collaborate with leadership teams to understand business goals and develop People Strategies that support talent attraction, development, retention, colleague engagement, and business performance. Leadership Coaching: Advise, coach, and challenge leadership teams on strategic people matters, enhancing the capability of people managers to foster a positive and engaged workforce. Data-Driven Insights: Analyse People Metrics to provide actionable management information that influences interventions and drives performance and growth. HR Excellence: Support the Senior People Partner in ensuring HR products meet sector requirements, advocate for People Policies and Processes, and champion the HR team. Annual People Activities: Assist in the annual cycle of people activities, including Salary Review, Talent and Succession, Performance Management, and Employee Engagement. Stakeholder Engagement: Lead on People elements of bids, retenders, and presentations, and support the HR Operating Model across the business. Talent Development : Identify and nurture high-potential colleagues through succession planning and development opportunities. Regional Resourcing: Work with the Resourcing Partner to develop regional resourcing strategies to fill vacancies effectively. Continuous Improvement: Identify and implement improvements across HR processes and procedures. Employee Forum: Lead the creation and management of an Employee Forum, ensuring organizational feedback is heard and acted upon. EDI Champion: Support and champion Equality, Diversity, and Inclusion initiatives and strategies. Change Management : Provide oversight for transformational change, restructures, TUPE, and redundancy, ensuring a commercially focused approach. Strategic Projects: Support strategic HR projects to add value to the bottom line. Employee Relations : Lead on complex employee relations cases and Employment Tribunals as necessary. Additional Duties: Perform other duties commensurate with the role as required. The Essential Behaviours: Can Do: Innovates to meet goals, makes decisive judgments, responds quickly under pressure, and overcomes hurdles to achieve targets. Share Success: Provides feedback and delegates tasks effectively, developing others in the process. Passion for Quality: Sets high performance expectations, prioritizes to maximize benefits, and tracks commercial implications methodically. Win through Teamwork: Builds friendly relationships with colleagues and clients, communicates across the organization, shares knowledge, and shows high energy and commitment. Essential Qualifications and Experience: Proven experience in delivering a People Plan as a Strategic and Operational Business Partner in a comparable fast-paced, customer-facing environment with a large, dispersed workforce. HR generalist with expertise in Talent Management, Talent Acquisition, Reward, Learning and Development, Employment Law (including TUPE), Employee Relations, Policy, and HR Shared Services. Financially astute, commercially and digitally literate, with intermediate-level Microsoft Office skills. Strong data analysis skills, providing valuable insights from management information. Excellent stakeholder management and relationship-building skills. Creative, forward-thinking, and human-centric approach to HR. Passionate about creating a fantastic employee experience and continuous professional development. Effective written and verbal communication skills. Working towards or holding Level 7 CIPD (MCIPD) or equivalent skills, knowledge, and behaviours. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength! Join us and play a vital role in shaping the future of our workforce in the healthcare sector. Apply now to become our next People Partner and make a meaningful impact on our organisation and the lives of our employees. Show more Ready to Apply? Apply Now Share Location Job Reference: compass/TP 192692
Jul 10, 2025
Full time
Location: Hertfordshire, North London and Kent Hours: 40 H/P/W, Monday to Friday Join Our Team as a HRBP in Healthcare! Are you passionate about making a difference in the healthcare sector? Do you excel in strategic HR leadership and thrive in dynamic, fast-paced environments? We are seeking an exceptional HRBP to join our HR Business Partner Team in Healthcare and help shape the future of our workforce. If you are a proactive HR professional with a strategic mindset, we want to hear from you! About the Role: This role will see you partnering with the Operational Team to provide a fantastic employee experience which results in engaged colleagues, enhanced customer experience, improved business results, and an inclusive culture with a diverse workforce where we create a great place to work for our people. As the HRBP, you will collaborate closely with the regional team to develop, shape, and deliver the regional HR Strategy with appropriate operational solutions which enable the regional to achieve its goals. You will act as a trusted partner, collaborating with your peers to develop deep business insight to effectively advise and coach leaders. Playing a pivotal role in making Healthcare at Compass a great place to work, with a strong focus on employee engagement, talent & succession, D&I and enhancing management capability. Experience with supporting complex casework an industrial relations activity will be essential. This role will be supporting our teams across sites in Hertfordshire, North London and Kent, travel to these sites plus other areas across the region will be required. Key Accountabilities: Strategic Partnership: Collaborate with leadership teams to understand business goals and develop People Strategies that support talent attraction, development, retention, colleague engagement, and business performance. Leadership Coaching: Advise, coach, and challenge leadership teams on strategic people matters, enhancing the capability of people managers to foster a positive and engaged workforce. Data-Driven Insights: Analyse People Metrics to provide actionable management information that influences interventions and drives performance and growth. HR Excellence: Support the Senior People Partner in ensuring HR products meet sector requirements, advocate for People Policies and Processes, and champion the HR team. Annual People Activities: Assist in the annual cycle of people activities, including Salary Review, Talent and Succession, Performance Management, and Employee Engagement. Stakeholder Engagement: Lead on People elements of bids, retenders, and presentations, and support the HR Operating Model across the business. Talent Development : Identify and nurture high-potential colleagues through succession planning and development opportunities. Regional Resourcing: Work with the Resourcing Partner to develop regional resourcing strategies to fill vacancies effectively. Continuous Improvement: Identify and implement improvements across HR processes and procedures. Employee Forum: Lead the creation and management of an Employee Forum, ensuring organizational feedback is heard and acted upon. EDI Champion: Support and champion Equality, Diversity, and Inclusion initiatives and strategies. Change Management : Provide oversight for transformational change, restructures, TUPE, and redundancy, ensuring a commercially focused approach. Strategic Projects: Support strategic HR projects to add value to the bottom line. Employee Relations : Lead on complex employee relations cases and Employment Tribunals as necessary. Additional Duties: Perform other duties commensurate with the role as required. The Essential Behaviours: Can Do: Innovates to meet goals, makes decisive judgments, responds quickly under pressure, and overcomes hurdles to achieve targets. Share Success: Provides feedback and delegates tasks effectively, developing others in the process. Passion for Quality: Sets high performance expectations, prioritizes to maximize benefits, and tracks commercial implications methodically. Win through Teamwork: Builds friendly relationships with colleagues and clients, communicates across the organization, shares knowledge, and shows high energy and commitment. Essential Qualifications and Experience: Proven experience in delivering a People Plan as a Strategic and Operational Business Partner in a comparable fast-paced, customer-facing environment with a large, dispersed workforce. HR generalist with expertise in Talent Management, Talent Acquisition, Reward, Learning and Development, Employment Law (including TUPE), Employee Relations, Policy, and HR Shared Services. Financially astute, commercially and digitally literate, with intermediate-level Microsoft Office skills. Strong data analysis skills, providing valuable insights from management information. Excellent stakeholder management and relationship-building skills. Creative, forward-thinking, and human-centric approach to HR. Passionate about creating a fantastic employee experience and continuous professional development. Effective written and verbal communication skills. Working towards or holding Level 7 CIPD (MCIPD) or equivalent skills, knowledge, and behaviours. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength! Join us and play a vital role in shaping the future of our workforce in the healthcare sector. Apply now to become our next People Partner and make a meaningful impact on our organisation and the lives of our employees. Show more Ready to Apply? Apply Now Share Location Job Reference: compass/TP 192692
Lead with purpose. Deliver excellence in hospitality and hygiene. We are seeking a passionate and experienced Contract Manager to oversee the Catering and Cleaning services at a prestigious private healthcare facility in the heart of London. This is a high-profile role where service excellence, attention to detail, and strong people leadership are key to ensuring the best possible experience for patients, staff, and visitors. Lead with purpose. Deliver excellence in hospitality and hygiene. We are seeking a passionate and experienced Contract Manager to oversee the Catering and Cleaning services at a prestigious private healthcare facility in the heart of London. This is a high-profile role where service excellence, attention to detail, and strong people leadership are key to ensuring the best possible experience for patients, staff, and visitors. What you'll be doing: Leading the day-to-day operations of catering and cleaning services across the private hospital site Managing and inspiring on-site teams to deliver consistently high standards of service Building strong relationships with the client and stakeholders to understand and exceed expectations Monitoring KPIs and compliance across food safety, infection control, and cleaning audits Driving continuous improvement, innovation, and patient-focused service delivery Managing budgets, cost control, and resource planning Ensuring full compliance with health and safety regulations and Compass Group standards What we're looking for: Proven experience managing soft FM services (catering and/or cleaning) within healthcare or a similar complex environment Exceptional leadership and team management skills Strong commercial awareness and contract management experience Excellent client relationship management and stakeholder engagement Understanding of infection control, food safety, and healthcare compliance standards Resilient, adaptable, and committed to delivering service excellence in a demanding environment We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com STC Signature Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! Job Reference: com STC
Jul 09, 2025
Full time
Lead with purpose. Deliver excellence in hospitality and hygiene. We are seeking a passionate and experienced Contract Manager to oversee the Catering and Cleaning services at a prestigious private healthcare facility in the heart of London. This is a high-profile role where service excellence, attention to detail, and strong people leadership are key to ensuring the best possible experience for patients, staff, and visitors. Lead with purpose. Deliver excellence in hospitality and hygiene. We are seeking a passionate and experienced Contract Manager to oversee the Catering and Cleaning services at a prestigious private healthcare facility in the heart of London. This is a high-profile role where service excellence, attention to detail, and strong people leadership are key to ensuring the best possible experience for patients, staff, and visitors. What you'll be doing: Leading the day-to-day operations of catering and cleaning services across the private hospital site Managing and inspiring on-site teams to deliver consistently high standards of service Building strong relationships with the client and stakeholders to understand and exceed expectations Monitoring KPIs and compliance across food safety, infection control, and cleaning audits Driving continuous improvement, innovation, and patient-focused service delivery Managing budgets, cost control, and resource planning Ensuring full compliance with health and safety regulations and Compass Group standards What we're looking for: Proven experience managing soft FM services (catering and/or cleaning) within healthcare or a similar complex environment Exceptional leadership and team management skills Strong commercial awareness and contract management experience Excellent client relationship management and stakeholder engagement Understanding of infection control, food safety, and healthcare compliance standards Resilient, adaptable, and committed to delivering service excellence in a demanding environment We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com STC Signature Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! Job Reference: com STC
Job Title: General Manager Location: The Design Museum, London Contract Type: Full-Time Are you ready to lead at one of London's most iconic cultural institutions? We're seeking a driven and people-focused General Manager to oversee the catering and hospitality operation at the world-renowned Design Museum. This is a fantastic opportunity to make a lasting impact in a creative and high-profile environment. This is more than just a job - it's a chance to bring your passion for food, service, and leadership to a space that champions innovation, design, and culture. Why Join Us? At Restaurant Associates, we believe in celebrating individuality and nurturing talent. As General Manager, you'll be supported by an experienced senior leadership team and have the autonomy to shape an exceptional hospitality experience. We offer a competitive benefits package, including: Free meals on duty Exclusive travel discounts Access to wellness, mindfulness, and fitness classes Digital GP services for you and your family Up to 44% off cinema tickets Contributory pension scheme Career Pathways and MyLearning development programmes Your Key Responsibilities Lead day-to-day operations across restaurant, cafe, events, and hospitality Deliver consistently high-quality food and service in line with client expectations Build and nurture client relationships within a prestigious venue Inspire, manage, and develop a multi-disciplinary team Ensure compliance with health & safety and company policies Drive commercial performance and revenue in line with targets Implement promotional and marketing strategies to boost footfall and sales Who We're Looking For Proven experience in a senior management role in hospitality, catering, or retail Strong financial acumen and ability to manage budgets and performance Inspirational leadership style and a track record of developing high-performing teams A passion for food, hospitality, and creating memorable guest experiences Excellent communication, organisational, and IT skills A positive, hands-on approach with a flair for innovation and attention to detail Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com SU Venues Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Jul 09, 2025
Full time
Job Title: General Manager Location: The Design Museum, London Contract Type: Full-Time Are you ready to lead at one of London's most iconic cultural institutions? We're seeking a driven and people-focused General Manager to oversee the catering and hospitality operation at the world-renowned Design Museum. This is a fantastic opportunity to make a lasting impact in a creative and high-profile environment. This is more than just a job - it's a chance to bring your passion for food, service, and leadership to a space that champions innovation, design, and culture. Why Join Us? At Restaurant Associates, we believe in celebrating individuality and nurturing talent. As General Manager, you'll be supported by an experienced senior leadership team and have the autonomy to shape an exceptional hospitality experience. We offer a competitive benefits package, including: Free meals on duty Exclusive travel discounts Access to wellness, mindfulness, and fitness classes Digital GP services for you and your family Up to 44% off cinema tickets Contributory pension scheme Career Pathways and MyLearning development programmes Your Key Responsibilities Lead day-to-day operations across restaurant, cafe, events, and hospitality Deliver consistently high-quality food and service in line with client expectations Build and nurture client relationships within a prestigious venue Inspire, manage, and develop a multi-disciplinary team Ensure compliance with health & safety and company policies Drive commercial performance and revenue in line with targets Implement promotional and marketing strategies to boost footfall and sales Who We're Looking For Proven experience in a senior management role in hospitality, catering, or retail Strong financial acumen and ability to manage budgets and performance Inspirational leadership style and a track record of developing high-performing teams A passion for food, hospitality, and creating memorable guest experiences Excellent communication, organisational, and IT skills A positive, hands-on approach with a flair for innovation and attention to detail Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com SU Venues Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
We're Food+. We're a global team of skilled culinarians, managers, food service operators and subject matter experts crafting food experiences that fuel big ideas at one of the world's major tech companies! The food and experiences we provide make quite an impact - we help fuel the teams creating world-changing technologies - that's a big deal! We're passionate about supporting the long-term success of everyone we feed, and we love what we do. This is not just a workplace, it's a place to innovate, a platform to bring your ideas to life, contribute to a sustainable future and best of all - be a part of an awesome team! Snapshot of the role We are looking for a highly skilled and motivated General Manager to take full ownership of our food service operations within designated buildings. This is a fantastic opportunity to lead and inspire a talented team, ensuring the delivery of exceptional food experiences that align with our client's prestigious Food Program. In this role, you will be fully responsible for: Operational Excellence: Overseeing all aspects of the food service operations within your assigned building(s), ensuring seamless execution and adherence to the highest standards of quality and efficiency. Client Food Program Adherence: Ensuring strict compliance with all aspects of the Client Food Program, understanding and implementing its guidelines and requirements meticulously. Team Leadership and Development: Inspiring, motivating, and developing your team to consistently deliver outstanding food and beverage services, fostering a positive and collaborative work environment. Compliance and Safety: Guaranteeing that all buildings fully comply with Compass Group processes, health and safety regulations, and food hygiene standards, maintaining a safe and hygienic environment for both staff and clients. Commercial Performance: Managing the food service operations commercially, ensuring they operate in line with net growth and retention targets, optimizing resources and driving financial success. Strategic Client Relationship Management: Building and nurturing strong, strategic relationships with key client stakeholders to ensure contract retention and identify opportunities for service enhancement. The ideal candidate will be a proven leader with: Minimum of 3 years as Deputy General Manager Commercially focused with ability to measure impact and results. Ability to create effective relationships, influence and collaborate internally and externally at all organizational levels. Demonstrates Compass values and recognition principles. Understands and has knowledge of industry trends and direction; ability to learn and effectively utilise the Client tools. Strong communicator that can confidently speak with all levels within the business, where necessary utilising negotiation and reasoning skills. Communicate and collaborate across many teams about multiple projects taking place simultaneously. Perks, Benefits and Other Information 40 hours over a five day week (Monday to Friday). No weekends. Training and Development courses to continually learn on the job 20 days holiday + 8 Bank Holidays (plus your Birthday off on us) 100's of Compass discounts and benefits (Reduced Cinema Tickets, Childcare Vouchers and more) Breakfast and lunch included each day when you're working Based in one of our inspiring North London Client offices, and some of the perks that come with the office. Sounds like the perfect job for you? Then please send us your CV and take your seat at the table. About Us Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com SU Group Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Jul 09, 2025
Full time
We're Food+. We're a global team of skilled culinarians, managers, food service operators and subject matter experts crafting food experiences that fuel big ideas at one of the world's major tech companies! The food and experiences we provide make quite an impact - we help fuel the teams creating world-changing technologies - that's a big deal! We're passionate about supporting the long-term success of everyone we feed, and we love what we do. This is not just a workplace, it's a place to innovate, a platform to bring your ideas to life, contribute to a sustainable future and best of all - be a part of an awesome team! Snapshot of the role We are looking for a highly skilled and motivated General Manager to take full ownership of our food service operations within designated buildings. This is a fantastic opportunity to lead and inspire a talented team, ensuring the delivery of exceptional food experiences that align with our client's prestigious Food Program. In this role, you will be fully responsible for: Operational Excellence: Overseeing all aspects of the food service operations within your assigned building(s), ensuring seamless execution and adherence to the highest standards of quality and efficiency. Client Food Program Adherence: Ensuring strict compliance with all aspects of the Client Food Program, understanding and implementing its guidelines and requirements meticulously. Team Leadership and Development: Inspiring, motivating, and developing your team to consistently deliver outstanding food and beverage services, fostering a positive and collaborative work environment. Compliance and Safety: Guaranteeing that all buildings fully comply with Compass Group processes, health and safety regulations, and food hygiene standards, maintaining a safe and hygienic environment for both staff and clients. Commercial Performance: Managing the food service operations commercially, ensuring they operate in line with net growth and retention targets, optimizing resources and driving financial success. Strategic Client Relationship Management: Building and nurturing strong, strategic relationships with key client stakeholders to ensure contract retention and identify opportunities for service enhancement. The ideal candidate will be a proven leader with: Minimum of 3 years as Deputy General Manager Commercially focused with ability to measure impact and results. Ability to create effective relationships, influence and collaborate internally and externally at all organizational levels. Demonstrates Compass values and recognition principles. Understands and has knowledge of industry trends and direction; ability to learn and effectively utilise the Client tools. Strong communicator that can confidently speak with all levels within the business, where necessary utilising negotiation and reasoning skills. Communicate and collaborate across many teams about multiple projects taking place simultaneously. Perks, Benefits and Other Information 40 hours over a five day week (Monday to Friday). No weekends. Training and Development courses to continually learn on the job 20 days holiday + 8 Bank Holidays (plus your Birthday off on us) 100's of Compass discounts and benefits (Reduced Cinema Tickets, Childcare Vouchers and more) Breakfast and lunch included each day when you're working Based in one of our inspiring North London Client offices, and some of the perks that come with the office. Sounds like the perfect job for you? Then please send us your CV and take your seat at the table. About Us Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com SU Group Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Category Development Manager - Drive Your Career Forward with Foodbuy Group! Looking for a role that aligns with your lifestyle, supports your growth, and accelerates your career? At Foodbuy Group, people come first. We offer competitive salaries, excellent benefits, and a flexible, dynamic environment where you can thrive. This isn't just a job-it's a chance to make a real impact in procurement. Who We Are Foodbuy is the UK's leading food procurement organisation, managing over £2bn in spend. We connect a vast network of foodservice and hospitality clients, helping them efficiently source food, non-food products, and essential services. Our expert procurement services save clients time and money, allowing them to focus on what matters most to their businesses. The Role As a Category Development Manager , you will play a key role in managing the Cold Beverage category (£30m spend) and supporting the Category Lead for Beverages within a total retail spend of £270m. Your mission? Drive strategic procurement initiatives, optimise supplier relationships, and deliver commercial success. Key Responsibilities: Define and implement category strategies in collaboration with key stakeholders. Manage and develop a strong category pipeline, identifying growth opportunities. Own commercial and financial KPIs, providing regular performance updates. Lead contract negotiations, maximising commercial terms while fostering strong supplier relationships. Develop and maintain strategic supplier partnerships that drive innovation and long-term value. Stay ahead of market trends, identifying opportunities to enhance offerings and excite customers. Ensure category alignment with Compass sectors and external client needs. Communicate effectively with internal and external stakeholders to drive engagement and understanding. Own key steps in the Foodbuy Procurement Framework,ensuring effective implementation and continuous improvement. What We're Looking For: Proven procurement experience , preferably within the food or drinks sector. Exceptional negotiation skills with strong commercial acumen. A strategic thinker , able to identify opportunities and optimise supplier relationships. Project management expertise , capable of handling multiple priorities. Strong analytical abilities , translating data into actionable insights. Why Join Us? Competitive salary & benefits package Flexible working environment Exciting career progression & development opportunities Be part of a market-leading procurement organisation If you're a procurement professional with a passion for food and strategic sourcing, we'd love to hear from you! Apply now and take your career to the next level with Foodbuy.
Feb 20, 2025
Full time
Category Development Manager - Drive Your Career Forward with Foodbuy Group! Looking for a role that aligns with your lifestyle, supports your growth, and accelerates your career? At Foodbuy Group, people come first. We offer competitive salaries, excellent benefits, and a flexible, dynamic environment where you can thrive. This isn't just a job-it's a chance to make a real impact in procurement. Who We Are Foodbuy is the UK's leading food procurement organisation, managing over £2bn in spend. We connect a vast network of foodservice and hospitality clients, helping them efficiently source food, non-food products, and essential services. Our expert procurement services save clients time and money, allowing them to focus on what matters most to their businesses. The Role As a Category Development Manager , you will play a key role in managing the Cold Beverage category (£30m spend) and supporting the Category Lead for Beverages within a total retail spend of £270m. Your mission? Drive strategic procurement initiatives, optimise supplier relationships, and deliver commercial success. Key Responsibilities: Define and implement category strategies in collaboration with key stakeholders. Manage and develop a strong category pipeline, identifying growth opportunities. Own commercial and financial KPIs, providing regular performance updates. Lead contract negotiations, maximising commercial terms while fostering strong supplier relationships. Develop and maintain strategic supplier partnerships that drive innovation and long-term value. Stay ahead of market trends, identifying opportunities to enhance offerings and excite customers. Ensure category alignment with Compass sectors and external client needs. Communicate effectively with internal and external stakeholders to drive engagement and understanding. Own key steps in the Foodbuy Procurement Framework,ensuring effective implementation and continuous improvement. What We're Looking For: Proven procurement experience , preferably within the food or drinks sector. Exceptional negotiation skills with strong commercial acumen. A strategic thinker , able to identify opportunities and optimise supplier relationships. Project management expertise , capable of handling multiple priorities. Strong analytical abilities , translating data into actionable insights. Why Join Us? Competitive salary & benefits package Flexible working environment Exciting career progression & development opportunities Be part of a market-leading procurement organisation If you're a procurement professional with a passion for food and strategic sourcing, we'd love to hear from you! Apply now and take your career to the next level with Foodbuy.
We're recruiting an experienced Catering Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Chartwells on a full-time basis, contracted to 40 hours per week. As a Catering Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Could you shine as Chartwells's next Catering Manager? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Overseeing the efficiency of all in-unit catering operations, including managing inventories, monitoring budgets, and implementing action plans Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Identifying opportunities for new food or service concepts to drive sales Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Catering Manager will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold an NVQ Level 1 & 2 or City & Guilds 706/1 and 2 Hold a Basic Food Hygiene certificate Demonstrate brilliant financial acumen Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Feb 20, 2025
Full time
We're recruiting an experienced Catering Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Chartwells on a full-time basis, contracted to 40 hours per week. As a Catering Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Could you shine as Chartwells's next Catering Manager? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Overseeing the efficiency of all in-unit catering operations, including managing inventories, monitoring budgets, and implementing action plans Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Identifying opportunities for new food or service concepts to drive sales Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Catering Manager will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold an NVQ Level 1 & 2 or City & Guilds 706/1 and 2 Hold a Basic Food Hygiene certificate Demonstrate brilliant financial acumen Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Overall Purpose of the Role To support the Catering Operations Manager in organising and supervising the front of house element of the unit in accordance with and to the standards required by Compass Group UK & Ireland, the contract specification and statutory Regulations, ensuring the provision of a quality service. Coordinate, cost and oversee the fulfilment of the client's catering hospitality requirements, maintaining an up to date hospitality booking system, supporting in client site visits where required. To ensure the efficient and economic use is made of all resources, including stock, team members and company assets. Key Responsibilities Support in delivering all contractual front of house terms including core feeding element Communicate any on site client changes to direct reports. Communicate regularly with client in relation to events (as agreed) Always Promote the unit and act as a Compass Advocate Communication client event requirements to wider team to ensure all client hospitality is delivered to the correct standard Management of hospitality event requests to ensure clients budget expectations are adhered to Managing booking system Bluerunner Event debriefing and post event evaluation Ensure all event products are correctly priced in line Foodbuy and client specifications Action plans are completed following client feedback Ensure all customer requirements are delivered in line with the expectation Ensure event costs are accurately inputted and maintained All food wastage is recorded and minimised Ensure all customer requirements are communicated to all departments in advance to ensure effective planning Where required complete labour schedule within the labour budget Effectively minimise any agency and overtime spend Adjust labour schedule in line with requirements Person Specification A good team member but must be able to work on own initiative Self-motivation and the ability to motivate others Experience and knowledge of a wide cross section of events Use of IT packages including, Microsoft Office, E-mail, Word, Excel Good knowledge and experience of working with food People Management Communication Results Orientation Holding others accountable Understanding Customers Essential Proven experience in leading and managing successful teams NVQ Level 1 & 2 or City & Guilds 706/1 and 2 Basic Food Hygiene certificate Minimum 2 years catering experience Excellent I.T skills Desirable Experience in a similar role Good knowledge of food production methods and procedures Excellent communication skills Self motivated and ability to adapt to a changing environment About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com R/SU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Feb 20, 2025
Full time
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Overall Purpose of the Role To support the Catering Operations Manager in organising and supervising the front of house element of the unit in accordance with and to the standards required by Compass Group UK & Ireland, the contract specification and statutory Regulations, ensuring the provision of a quality service. Coordinate, cost and oversee the fulfilment of the client's catering hospitality requirements, maintaining an up to date hospitality booking system, supporting in client site visits where required. To ensure the efficient and economic use is made of all resources, including stock, team members and company assets. Key Responsibilities Support in delivering all contractual front of house terms including core feeding element Communicate any on site client changes to direct reports. Communicate regularly with client in relation to events (as agreed) Always Promote the unit and act as a Compass Advocate Communication client event requirements to wider team to ensure all client hospitality is delivered to the correct standard Management of hospitality event requests to ensure clients budget expectations are adhered to Managing booking system Bluerunner Event debriefing and post event evaluation Ensure all event products are correctly priced in line Foodbuy and client specifications Action plans are completed following client feedback Ensure all customer requirements are delivered in line with the expectation Ensure event costs are accurately inputted and maintained All food wastage is recorded and minimised Ensure all customer requirements are communicated to all departments in advance to ensure effective planning Where required complete labour schedule within the labour budget Effectively minimise any agency and overtime spend Adjust labour schedule in line with requirements Person Specification A good team member but must be able to work on own initiative Self-motivation and the ability to motivate others Experience and knowledge of a wide cross section of events Use of IT packages including, Microsoft Office, E-mail, Word, Excel Good knowledge and experience of working with food People Management Communication Results Orientation Holding others accountable Understanding Customers Essential Proven experience in leading and managing successful teams NVQ Level 1 & 2 or City & Guilds 706/1 and 2 Basic Food Hygiene certificate Minimum 2 years catering experience Excellent I.T skills Desirable Experience in a similar role Good knowledge of food production methods and procedures Excellent communication skills Self motivated and ability to adapt to a changing environment About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com R/SU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
We're recruiting an experienced Catering Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a full time basis, contracted to 40 hours per week. As a Catering Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: Variable shifts Could you shine as Asda's next Catering Manager? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Overseeing the efficiency of all in-unit catering operations, including managing inventories, monitoring budgets, and implementing action plans Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Identifying opportunities for new food or service concepts to drive sales Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Catering Manager will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold an NVQ Level 1 & 2 or City & Guilds 706/1 and 2 Hold a Basic Food Hygiene certificate Demonstrate brilliant financial acumen Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Location Fleetwood, Fleetwood, FY7 6NU, United Kingdom
Feb 19, 2025
Full time
We're recruiting an experienced Catering Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a full time basis, contracted to 40 hours per week. As a Catering Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: Variable shifts Could you shine as Asda's next Catering Manager? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Overseeing the efficiency of all in-unit catering operations, including managing inventories, monitoring budgets, and implementing action plans Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Identifying opportunities for new food or service concepts to drive sales Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Catering Manager will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold an NVQ Level 1 & 2 or City & Guilds 706/1 and 2 Hold a Basic Food Hygiene certificate Demonstrate brilliant financial acumen Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Location Fleetwood, Fleetwood, FY7 6NU, United Kingdom
Camp Boss / General Manager - BAM Finstown, Orkney Location: BAM Finstown, Orkney Department: ESS Reporting to: Operations Manager Competitive Salary + Benefits Lead, Manage & Inspire - Make a Difference at BAM Finstown! Are you an experienced Camp Boss or General Manager looking for a leadership role in a dynamic and fast-paced environment? We are seeking a highly motivated individual to take charge of our onshore camp facilities at BAM Finstown, Orkney. This is an exciting opportunity to lead a team , ensure exceptional service delivery, and manage all aspects of catering, housekeeping, and facility operations to the highest standards. What You'll Do: Oversee the day-to-day management of catering, housekeeping, and reception services Ensure all Health & Safety and Food Safety procedures are adhered to at all times Conduct team meetings to provide essential updates and ensure smooth operations Manage staff training, development, and inductions to maintain a skilled and motivated workforce Take responsibility for budgeting, stock control, and resource allocation Monitor and maintain equipment and facilities , reporting repairs as needed Develop strong client and customer relationships , ensuring high service standards Manage orders, invoicing, and supplier relations in line with company policies Support menu planning and food service improvements in collaboration with the Head Chef Continuously seek opportunities for service enhancement and innovation What We're Looking For: Proven experience as a Unit Manager, Camp Boss, or General Manager in a similar environment Strong leadership skills with the ability to motivate and manage a team Excellent organisational and problem-solving abilities IT literate with experience in ordering, invoicing, and stock control systems Knowledge of Health & Safety regulations, COSHH, and food safety standards Passion for delivering exceptional customer service and maintaining high standards Why Join Us? Exciting leadership role with room for career growth Competitive salary and benefits package Work with a dedicated and professional team Make a real impact on service quality and customer experience If you are a proactive, hands-on leader who thrives in a challenging and rewarding environment, we want to hear from you! Apply today and take the next step in your career!
Feb 17, 2025
Full time
Camp Boss / General Manager - BAM Finstown, Orkney Location: BAM Finstown, Orkney Department: ESS Reporting to: Operations Manager Competitive Salary + Benefits Lead, Manage & Inspire - Make a Difference at BAM Finstown! Are you an experienced Camp Boss or General Manager looking for a leadership role in a dynamic and fast-paced environment? We are seeking a highly motivated individual to take charge of our onshore camp facilities at BAM Finstown, Orkney. This is an exciting opportunity to lead a team , ensure exceptional service delivery, and manage all aspects of catering, housekeeping, and facility operations to the highest standards. What You'll Do: Oversee the day-to-day management of catering, housekeeping, and reception services Ensure all Health & Safety and Food Safety procedures are adhered to at all times Conduct team meetings to provide essential updates and ensure smooth operations Manage staff training, development, and inductions to maintain a skilled and motivated workforce Take responsibility for budgeting, stock control, and resource allocation Monitor and maintain equipment and facilities , reporting repairs as needed Develop strong client and customer relationships , ensuring high service standards Manage orders, invoicing, and supplier relations in line with company policies Support menu planning and food service improvements in collaboration with the Head Chef Continuously seek opportunities for service enhancement and innovation What We're Looking For: Proven experience as a Unit Manager, Camp Boss, or General Manager in a similar environment Strong leadership skills with the ability to motivate and manage a team Excellent organisational and problem-solving abilities IT literate with experience in ordering, invoicing, and stock control systems Knowledge of Health & Safety regulations, COSHH, and food safety standards Passion for delivering exceptional customer service and maintaining high standards Why Join Us? Exciting leadership role with room for career growth Competitive salary and benefits package Work with a dedicated and professional team Make a real impact on service quality and customer experience If you are a proactive, hands-on leader who thrives in a challenging and rewarding environment, we want to hear from you! Apply today and take the next step in your career!
£50000 per annum 40 hours per week Mon-Fri very occasional weekends You would be covering Cleaning Catering and Portering Services NHS/Healthcare experience preferable Purpose of the Role: We are seeking an exceptional General Manager to lead and develop the Portering, Logistics, Cleaning, Catering and Security operational teams within our central London Hospital. This role involves managing client and contractual relationships in a commercial manner while ensuring compliance with company policies. The General Manager will oversee a wide range of services, including patient and retail catering, cleaning, portering, security, pest control, linen, and helpdesk services across the UCLH contract, which spans four inpatient hospitals and 30 outpatient/staff facilities. Key Responsibilities: Service Delivery: Ensure services are delivered to the high standards detailed in the contract specifications through the application of high-level technical skills across various functional activities. Business Plan Execution: Deliver elements within the business plan to achieve the current year's performance targets. Annual Plans: Develop and implement the annual business, financial, and people plans for the contract. Penalty Minimization: Ensure service delivery meets or exceeds agreed levels to minimize financial penalties under the Penalty Mechanism System. Financial Coaching: Coach and support General Managers in achieving financial delivery in their respective roles. Relationship Management: Maintain effective internal and external client and user relationships. Health and Safety: Ensure delivery of Health and Safety policies and standards across all services. Qualifications and Skills: Proven experience in managing large-scale operational teams within a healthcare or similar environment. Strong commercial acumen and experience in managing client and contractual relationships. Excellent leadership and people management skills. High-level technical skills in service delivery across multiple functional areas. Strong financial management and business planning capabilities. Excellent communication and relationship-building skills. In-depth understanding of Health and Safety policies and standards. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us: Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Job Reference: com STC Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! Ready to Apply? Apply Now Location Job Reference: com STC
Feb 16, 2025
Full time
£50000 per annum 40 hours per week Mon-Fri very occasional weekends You would be covering Cleaning Catering and Portering Services NHS/Healthcare experience preferable Purpose of the Role: We are seeking an exceptional General Manager to lead and develop the Portering, Logistics, Cleaning, Catering and Security operational teams within our central London Hospital. This role involves managing client and contractual relationships in a commercial manner while ensuring compliance with company policies. The General Manager will oversee a wide range of services, including patient and retail catering, cleaning, portering, security, pest control, linen, and helpdesk services across the UCLH contract, which spans four inpatient hospitals and 30 outpatient/staff facilities. Key Responsibilities: Service Delivery: Ensure services are delivered to the high standards detailed in the contract specifications through the application of high-level technical skills across various functional activities. Business Plan Execution: Deliver elements within the business plan to achieve the current year's performance targets. Annual Plans: Develop and implement the annual business, financial, and people plans for the contract. Penalty Minimization: Ensure service delivery meets or exceeds agreed levels to minimize financial penalties under the Penalty Mechanism System. Financial Coaching: Coach and support General Managers in achieving financial delivery in their respective roles. Relationship Management: Maintain effective internal and external client and user relationships. Health and Safety: Ensure delivery of Health and Safety policies and standards across all services. Qualifications and Skills: Proven experience in managing large-scale operational teams within a healthcare or similar environment. Strong commercial acumen and experience in managing client and contractual relationships. Excellent leadership and people management skills. High-level technical skills in service delivery across multiple functional areas. Strong financial management and business planning capabilities. Excellent communication and relationship-building skills. In-depth understanding of Health and Safety policies and standards. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us: Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Job Reference: com STC Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! Ready to Apply? Apply Now Location Job Reference: com STC
General Manager - Wimbledon Management of year-round business for the venue £67000-£75000 per annum DOE Who We Are: Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC), and ExCel London. We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. More about the role: Job Overview: We are seeking an experienced and strategic General Manager to lead the food and drink operations across a range of services, including a private members' club, meetings and events, staff dining, off-site community sports venue café, and public café. The successful candidate will be responsible for driving innovation, ensuring financial accountability, overseeing food safety, and maintaining health and safety standards. Key Responsibilities: General Management: Lead and oversee all food and beverage operations, ensuring high service standards across the private members' club, public café, staff dining, meetings and events, and off-site community sports venues. Lead and inspire the management team for the day-to-day operations of the private members' club, including the club room, private dining room, and overall dining service. Develop and implement operational strategies for each business segment, ensuring year-round consistency, quality, and operational excellence. Client Liaison & Relationship Management: Act as the primary liaison between the food and drink business and members during the Championships. Conduct monthly meetings with clients to review and discuss the P&L, statistics, and performance of the dining room operation. Build and maintain strong relationships with key clients, event organizers, and members. Innovation & Service Development: Drive innovation within the food and beverage offerings, continuously improving and diversifying menus, drink services, and event catering. Work closely with chefs, beverage specialists, and vendors to develop new concepts and seasonal offerings. Enhance the drink service by introducing new cocktails and improving service standards. Financial Accountability & Reporting: Oversee financial management for all food and beverage operations, including budgeting, forecasting, and cost control. Review monthly P&L statements and key statistics, providing regular feedback and strategic recommendations. Monitor revenue streams and implement strategies to drive growth. Food Safety & Health and Safety: Ensure compliance with all food safety regulations, health and safety policies, and industry standards. Develop and implement staff training programs focused on food safety and hygiene. Regularly audit and inspect facilities to ensure adherence to health and safety standards. Event & Meeting Operations: Lead the food and beverage operations for a variety of year-round events. Manage catering for off-site venues. Ensure that the dining experience for staff, members, and guests at events is seamless. Staff Management & Development: Recruit, train, and manage a diverse team of food and beverage professionals. Develop and maintain staff schedules to ensure appropriate coverage. Foster a positive work environment that emphasizes teamwork and skill development. Marketing & Promotions: Collaborate with the marketing team to promote food and beverage offerings and events. Implement promotional campaigns and themed events to drive customer engagement. Quality Control & Customer Satisfaction: Ensure high levels of customer satisfaction by consistently delivering exceptional food, drink, and service experiences. Regularly gather and evaluate customer feedback. Lead the implementation of improvements based on customer insights. Qualifications & Skills: Proven experience in food and beverage management. Strong financial acumen with experience managing P&L and budgets. Extensive knowledge of food safety regulations and health and safety compliance. Strong communication and interpersonal skills. Exceptional leadership abilities. Ability to think creatively and implement innovative solutions. Excellent organizational skills. Flexibility to work evenings, weekends, and holidays. Desirable: Experience in managing operations within a private members' club. Knowledge of catering for sports events. Previous experience managing food and beverage services for large events. About you: At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths. Job Reference: com SU
Feb 14, 2025
Full time
General Manager - Wimbledon Management of year-round business for the venue £67000-£75000 per annum DOE Who We Are: Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC), and ExCel London. We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. More about the role: Job Overview: We are seeking an experienced and strategic General Manager to lead the food and drink operations across a range of services, including a private members' club, meetings and events, staff dining, off-site community sports venue café, and public café. The successful candidate will be responsible for driving innovation, ensuring financial accountability, overseeing food safety, and maintaining health and safety standards. Key Responsibilities: General Management: Lead and oversee all food and beverage operations, ensuring high service standards across the private members' club, public café, staff dining, meetings and events, and off-site community sports venues. Lead and inspire the management team for the day-to-day operations of the private members' club, including the club room, private dining room, and overall dining service. Develop and implement operational strategies for each business segment, ensuring year-round consistency, quality, and operational excellence. Client Liaison & Relationship Management: Act as the primary liaison between the food and drink business and members during the Championships. Conduct monthly meetings with clients to review and discuss the P&L, statistics, and performance of the dining room operation. Build and maintain strong relationships with key clients, event organizers, and members. Innovation & Service Development: Drive innovation within the food and beverage offerings, continuously improving and diversifying menus, drink services, and event catering. Work closely with chefs, beverage specialists, and vendors to develop new concepts and seasonal offerings. Enhance the drink service by introducing new cocktails and improving service standards. Financial Accountability & Reporting: Oversee financial management for all food and beverage operations, including budgeting, forecasting, and cost control. Review monthly P&L statements and key statistics, providing regular feedback and strategic recommendations. Monitor revenue streams and implement strategies to drive growth. Food Safety & Health and Safety: Ensure compliance with all food safety regulations, health and safety policies, and industry standards. Develop and implement staff training programs focused on food safety and hygiene. Regularly audit and inspect facilities to ensure adherence to health and safety standards. Event & Meeting Operations: Lead the food and beverage operations for a variety of year-round events. Manage catering for off-site venues. Ensure that the dining experience for staff, members, and guests at events is seamless. Staff Management & Development: Recruit, train, and manage a diverse team of food and beverage professionals. Develop and maintain staff schedules to ensure appropriate coverage. Foster a positive work environment that emphasizes teamwork and skill development. Marketing & Promotions: Collaborate with the marketing team to promote food and beverage offerings and events. Implement promotional campaigns and themed events to drive customer engagement. Quality Control & Customer Satisfaction: Ensure high levels of customer satisfaction by consistently delivering exceptional food, drink, and service experiences. Regularly gather and evaluate customer feedback. Lead the implementation of improvements based on customer insights. Qualifications & Skills: Proven experience in food and beverage management. Strong financial acumen with experience managing P&L and budgets. Extensive knowledge of food safety regulations and health and safety compliance. Strong communication and interpersonal skills. Exceptional leadership abilities. Ability to think creatively and implement innovative solutions. Excellent organizational skills. Flexibility to work evenings, weekends, and holidays. Desirable: Experience in managing operations within a private members' club. Knowledge of catering for sports events. Previous experience managing food and beverage services for large events. About you: At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths. Job Reference: com SU
Senior Category Business Manager (12-Month Maternity Cover) Location: Chertsey or London Contract: 12-Month Maternity Cover Looking for a role that fits your life, supports your growth, and accelerates your career? At Foodbuy Group , we put people first. We offer competitive salaries, excellent benefits, and a flexible, dynamic environment where you can thrive. This isn't just a job-it's an opportunity to make an impact and advance your career in procurement. About the Role We are seeking a Senior Category Business Manager to join us on a 12-month maternity cover contract . This is an exciting opportunity to drive commercial value for our Foodbuy Member & GPO businesses within the Foodbuy UK&I division . In this role, you will lead client reviews, strategic tenders, and activation programs across Food, Retail, and SES categories . You will also collaborate with our Sales & Retention teams to ensure a clear operating model that meets our clients' commercial and non-commercial needs through procurement and supplier choices. With £2bn+ in managed spend and ambitious growth plans, this role offers the chance to make a real impact and drive value in a fast-paced environment. Key Responsibilities Commercial Value Delivery - Drive commercial targets through client sourcing, strategic procurement, and supplier negotiations. Team Leadership & Strategy - Define and implement team strategy, procurement priorities, and reporting processes, working closely with the Head of CBM . Client-Led Procurement - Lead client sourcing projects from business needs assessment and data analysis to sourcing strategy, supplier negotiations, and client presentations . Supplier & Manufacturer Partnerships - Activate and grow supplier and manufacturer commercial terms through procurement initiatives, switch programs, and sales activation. Marketing & Client Engagement - Work with the Marketing team to develop client-facing materials, supplier initiatives, and newsletters. Cross-Functional Collaboration - Partner with Category Development, Finance, Sales, and Culinary teams to drive profit and growth. What We're Looking For Category Expertise - Experience across Food, Retail, and SES categories , as well as working with wholesalers and distributors . Commercial Acumen - Proven track record in driving commercial success , delivering results, and maximising procurement value. Strategic Sourcing & Tendering - Expertise in leading complex sourcing projects , negotiating supplier agreements, and presenting to senior stakeholders. Analytical Mindset - Strong data analysis skills to interpret complex information and make informed, strategic decisions. Leadership & Team Management - Experience managing and developing teams , providing strategic leadership and guidance. Problem-Solving & Adaptability - Ability to prioritise multiple demands , work in a fast-paced environment, and adapt to change. Client-Centric Approach - Ability to balance client needs with business goals , influencing stakeholders and driving client satisfaction . Why Join Foodbuy? Competitive salary & benefits package Flexible working environment Career growth opportunities in a market-leading procurement organisation Collaborative & innovative workplace If you're a proactive procurement professional with expertise in strategic sourcing and category management , we'd love to hear from you! Apply now and take the next step in your career with Foodbuy!
Feb 13, 2025
Full time
Senior Category Business Manager (12-Month Maternity Cover) Location: Chertsey or London Contract: 12-Month Maternity Cover Looking for a role that fits your life, supports your growth, and accelerates your career? At Foodbuy Group , we put people first. We offer competitive salaries, excellent benefits, and a flexible, dynamic environment where you can thrive. This isn't just a job-it's an opportunity to make an impact and advance your career in procurement. About the Role We are seeking a Senior Category Business Manager to join us on a 12-month maternity cover contract . This is an exciting opportunity to drive commercial value for our Foodbuy Member & GPO businesses within the Foodbuy UK&I division . In this role, you will lead client reviews, strategic tenders, and activation programs across Food, Retail, and SES categories . You will also collaborate with our Sales & Retention teams to ensure a clear operating model that meets our clients' commercial and non-commercial needs through procurement and supplier choices. With £2bn+ in managed spend and ambitious growth plans, this role offers the chance to make a real impact and drive value in a fast-paced environment. Key Responsibilities Commercial Value Delivery - Drive commercial targets through client sourcing, strategic procurement, and supplier negotiations. Team Leadership & Strategy - Define and implement team strategy, procurement priorities, and reporting processes, working closely with the Head of CBM . Client-Led Procurement - Lead client sourcing projects from business needs assessment and data analysis to sourcing strategy, supplier negotiations, and client presentations . Supplier & Manufacturer Partnerships - Activate and grow supplier and manufacturer commercial terms through procurement initiatives, switch programs, and sales activation. Marketing & Client Engagement - Work with the Marketing team to develop client-facing materials, supplier initiatives, and newsletters. Cross-Functional Collaboration - Partner with Category Development, Finance, Sales, and Culinary teams to drive profit and growth. What We're Looking For Category Expertise - Experience across Food, Retail, and SES categories , as well as working with wholesalers and distributors . Commercial Acumen - Proven track record in driving commercial success , delivering results, and maximising procurement value. Strategic Sourcing & Tendering - Expertise in leading complex sourcing projects , negotiating supplier agreements, and presenting to senior stakeholders. Analytical Mindset - Strong data analysis skills to interpret complex information and make informed, strategic decisions. Leadership & Team Management - Experience managing and developing teams , providing strategic leadership and guidance. Problem-Solving & Adaptability - Ability to prioritise multiple demands , work in a fast-paced environment, and adapt to change. Client-Centric Approach - Ability to balance client needs with business goals , influencing stakeholders and driving client satisfaction . Why Join Foodbuy? Competitive salary & benefits package Flexible working environment Career growth opportunities in a market-leading procurement organisation Collaborative & innovative workplace If you're a proactive procurement professional with expertise in strategic sourcing and category management , we'd love to hear from you! Apply now and take the next step in your career with Foodbuy!
We are looking for enthusiastic and dedicated Conference & Event Supervisor ready to work at one of the unique venues in London. We are on the hunt for the person with excellent customer service and leadership skills to help with all of our catering and hospitality. As a Conference & Event Supervisor you will be responsible for the running of the conference and events for the venue and always aiming to meet customer needs and exceed customer expectations. Key responsibilities To be polite, professional and friendly at all times with customers, clients and colleagues To ensure the highest level of customer care is adhered to at all times To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations Understand and deliver all contractual terms Support your line manager in the effective liaison with the client to ensure the continual development of the partnership Action plans are completed following client satisfaction surveys Promote the unit and act as a Compass Advocate at all times To actively gain customer feedback, passing information gained onto your line manager. To make sure you are aware of, and meet the legal and Company requirements for fire, safety, health and hygiene To report health and safety issues to your line manager, including all accidents and near misses To promote good safety habits and methods of work To assist in the preparation of hospitality as required To always look out for opportunities to develop our service As part of our commitment for continuous improvement and innovation, all colleagues are encouraged to seek ways to improve work activities and promote efficiency Ideal candidate Is passionate about delivering a world-class service to our clients and customers Able to work as a team but also willing to act on their own initiative Acts with honesty and integrity Good communication skills Able to comply with legislation and follow all rules and regulations laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, H&S Customer service focused Team player and can-do attitude Takes pride in personal appearance and hygiene Self-motivated and able to use own initiative Ability to work under pressure whilst maintaining a positive attitude About Us Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com SU Venues Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Feb 13, 2025
Full time
We are looking for enthusiastic and dedicated Conference & Event Supervisor ready to work at one of the unique venues in London. We are on the hunt for the person with excellent customer service and leadership skills to help with all of our catering and hospitality. As a Conference & Event Supervisor you will be responsible for the running of the conference and events for the venue and always aiming to meet customer needs and exceed customer expectations. Key responsibilities To be polite, professional and friendly at all times with customers, clients and colleagues To ensure the highest level of customer care is adhered to at all times To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations Understand and deliver all contractual terms Support your line manager in the effective liaison with the client to ensure the continual development of the partnership Action plans are completed following client satisfaction surveys Promote the unit and act as a Compass Advocate at all times To actively gain customer feedback, passing information gained onto your line manager. To make sure you are aware of, and meet the legal and Company requirements for fire, safety, health and hygiene To report health and safety issues to your line manager, including all accidents and near misses To promote good safety habits and methods of work To assist in the preparation of hospitality as required To always look out for opportunities to develop our service As part of our commitment for continuous improvement and innovation, all colleagues are encouraged to seek ways to improve work activities and promote efficiency Ideal candidate Is passionate about delivering a world-class service to our clients and customers Able to work as a team but also willing to act on their own initiative Acts with honesty and integrity Good communication skills Able to comply with legislation and follow all rules and regulations laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, H&S Customer service focused Team player and can-do attitude Takes pride in personal appearance and hygiene Self-motivated and able to use own initiative Ability to work under pressure whilst maintaining a positive attitude About Us Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com SU Venues Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!