General Manager Location: National Railway Museum, York Salary: Up to £55,000 per year Contract Type: Full-Time, Permanent, 5 over 7 days Are you ready to take the lead at the world's largest railway museum? We're seeking a driven and people-focused General Manager to oversee the catering and hospitality operations at the National Railway Museum in York. This is an exceptional opportunity to make a lasting impact within a world-class institution that attracts visitors from across the globe. As General Manager, you will lead operations across our busy café and retail sites, ensuring an exceptional experience for every guest. You'll combine your passion for food, service, and leadership with a commitment to excellence, driving innovation and delivering outstanding experiences across every part of the visitor journey. Why Join Us? At Restaurant Associates, we believe in celebrating individuality and nurturing talent. As General Manager, you'll be supported by an experienced senior leadership team and have the autonomy to shape an exceptional hospitality experience. We offer a competitive benefits package, including: 25 days annual leave plus bank holidays Free meals on duty Free on-site parking Discretionary General Manager bonus scheme Exclusive travel discounts Access to wellness, mindfulness, and fitness classes Digital GP services for you and your family Up to 44% off cinema tickets Contributory pension scheme Career Pathways and MyLearning development programmes In this role, you will oversee a multi-outlet catering operation, including two grab-and-go cafés, an assisted-service café, and our destination afternoon tea restaurant, The Countess of York. You will lead and develop the catering operations, ensuring guests remain at the heart of every decision. With around 90% of F&B sales generated from retail food, this role requires a strategic and commercially focused leader who understands the dynamics of high-volume, visitor-led environments. The National Railway Museum is currently undergoing significant site developments as part of its ambitious Vision programme and major expansion plans, set to transform the museum for the future. Alongside this, a comprehensive refurbishment of the museum's conference centre is underway - providing an exciting platform to enhance our conference and events offering, attract greater footfall, and grow the business coming into the venue - Learn more about our Masterplan. Because of the site developments as well as the existing catering offering, this role would be suited to an experienced contract catering professional who enjoys leading by example with their hands on the ground approach. Your Key Responsibilities: Lead and manage all catering and hospitality operations across café, retail, conference and events sites, ensuring consistently high standards of service. Build and maintain strong relationships with museum stakeholders, responding to feedback and ensuring client satisfaction. Oversee budgets, costs, and staffing levels to achieve commercial targets and operational efficiency. Ensure full compliance with Health & Safety regulations, implementing policies and training to maintain a safe working environment. Develop and motivate a high-performing team, supporting training, appraisals, and career progression. Support strategic initiatives, aligning hospitality operations with organisational goals. Who We're Looking For: At least 2 years' General Manager experience (or equivalent), ideally in visitor attractions with a mix of conference, events, café, and retail operations. Proven ability to oversee large café and retail sites, delivering excellent service and commercial performance. Strong financial and commercial acumen, with experience managing budgets, costs, and staffing. Excellent team leadership skills, including training, development, and motivation of staff. Strong communication and stakeholder management skills, able to build relationships and respond to client needs. A passion for food, service, and customer experience, with attention to detail and a commitment to operational excellence. Ability to adapt to change and support strategic initiatives, including expansion programmes and site refurbishments. About Us Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com SU Venues Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Nov 28, 2025
Full time
General Manager Location: National Railway Museum, York Salary: Up to £55,000 per year Contract Type: Full-Time, Permanent, 5 over 7 days Are you ready to take the lead at the world's largest railway museum? We're seeking a driven and people-focused General Manager to oversee the catering and hospitality operations at the National Railway Museum in York. This is an exceptional opportunity to make a lasting impact within a world-class institution that attracts visitors from across the globe. As General Manager, you will lead operations across our busy café and retail sites, ensuring an exceptional experience for every guest. You'll combine your passion for food, service, and leadership with a commitment to excellence, driving innovation and delivering outstanding experiences across every part of the visitor journey. Why Join Us? At Restaurant Associates, we believe in celebrating individuality and nurturing talent. As General Manager, you'll be supported by an experienced senior leadership team and have the autonomy to shape an exceptional hospitality experience. We offer a competitive benefits package, including: 25 days annual leave plus bank holidays Free meals on duty Free on-site parking Discretionary General Manager bonus scheme Exclusive travel discounts Access to wellness, mindfulness, and fitness classes Digital GP services for you and your family Up to 44% off cinema tickets Contributory pension scheme Career Pathways and MyLearning development programmes In this role, you will oversee a multi-outlet catering operation, including two grab-and-go cafés, an assisted-service café, and our destination afternoon tea restaurant, The Countess of York. You will lead and develop the catering operations, ensuring guests remain at the heart of every decision. With around 90% of F&B sales generated from retail food, this role requires a strategic and commercially focused leader who understands the dynamics of high-volume, visitor-led environments. The National Railway Museum is currently undergoing significant site developments as part of its ambitious Vision programme and major expansion plans, set to transform the museum for the future. Alongside this, a comprehensive refurbishment of the museum's conference centre is underway - providing an exciting platform to enhance our conference and events offering, attract greater footfall, and grow the business coming into the venue - Learn more about our Masterplan. Because of the site developments as well as the existing catering offering, this role would be suited to an experienced contract catering professional who enjoys leading by example with their hands on the ground approach. Your Key Responsibilities: Lead and manage all catering and hospitality operations across café, retail, conference and events sites, ensuring consistently high standards of service. Build and maintain strong relationships with museum stakeholders, responding to feedback and ensuring client satisfaction. Oversee budgets, costs, and staffing levels to achieve commercial targets and operational efficiency. Ensure full compliance with Health & Safety regulations, implementing policies and training to maintain a safe working environment. Develop and motivate a high-performing team, supporting training, appraisals, and career progression. Support strategic initiatives, aligning hospitality operations with organisational goals. Who We're Looking For: At least 2 years' General Manager experience (or equivalent), ideally in visitor attractions with a mix of conference, events, café, and retail operations. Proven ability to oversee large café and retail sites, delivering excellent service and commercial performance. Strong financial and commercial acumen, with experience managing budgets, costs, and staffing. Excellent team leadership skills, including training, development, and motivation of staff. Strong communication and stakeholder management skills, able to build relationships and respond to client needs. A passion for food, service, and customer experience, with attention to detail and a commitment to operational excellence. Ability to adapt to change and support strategic initiatives, including expansion programmes and site refurbishments. About Us Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com SU Venues Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Discover Gather & Gather Stadia At Gather & Gather Stadia, we specialise in hospitality for community focused sports venues, delivering locally inspired, high quality food and drink that elevates both the fan and guest experience and drives lasting impact. We take a boutique approach: combining personalised service, strong local partnerships and menus built around fresh, locally sourced ingredients that reflect the unique character of every stadium and its community. We're proud to bring energy, creativity, and care to every match day and event - and we're looking for a Head Of Retail to join our amazing team in London. Location: SE7 8BL Salary: £40,000 - £45,000 per annum, depending on experience Reporting to: General Catering Manager Role Overview The Head of Retail is responsible for leading and managing Charlton Athletic's Food & Beverage (F&B) retail operations, ensuring excellence in fan experience, commercial performance, and operational delivery across matchdays, non matchdays, hospitality, and special events. With a dynamic and growing operation that is 80% liquor driven, and a retail team of up to 200 staff on matchdays, this role demands proven expertise in large scale event operations, ideally within stadia or greenfield or large scale event environment. Team Size & Structure Senior Retail Operations Team (Patch Managers) Matchday Set Up Team Up to 200 casual staff across kiosks, bars, fan zones, and mobile units on matchdays Key Responsibilities Strategic Retail Leadership Develop and implement a strategic plan for retail growth across F&B, bars, kiosks, and fan zones. Align operational plans with infrastructure projects and club wide growth. Operational Excellence Oversee daily operations of all retail functions including bars, food units, kiosks, mobile bars, and the fan zone. Lead stock control, procurement, supplier relationships, and cost efficiency. Manage cellar systems and general maintenance across all sites. Oversee new and exciting food concepts and launch new exciting offers. Customer Experience & Quality Ensure high standards in product quality, presentation, and service. Comply with food hygiene, health & safety, and licensing regulations. Recruit, train, and manage a high performing F&B team (supervisors, casual, and full time staff). Plan matchday staffing effectively to align with match profile and service demand. Set and monitor individual and team KPIs. Financial Performance & Reporting Own P&L responsibility for all retail operations. Monitor sales, margins, and KPIs, delivering regular reporting to senior leadership. Ensure efficient stock management, ordering, and wastage control. Fan Engagement & Commercial Partnerships Work with Commercial & Marketing to drive spend per head via promotions and activations. Support wider C & E (Conferences & Events) operations with VIP and large scale events. Infrastructure & Project Delivery Lead retail improvement projects including: Coordinate with Facilities and Maintenance to ensure all upgrades and repairs are planned and delivered on time. Person Specification Significant experience in senior retail / F&B leadership in a stadium, arena, large event, or greenfield setting. Proven track record of growing revenue, improving margins, and managing large teams. Strong people management and leadership skills across multi site, high pressure environments. Advanced operational knowledge: stock control, logistics, vendor negotiation, health & safety. Resilience and adaptability in high demand matchday environments. Excellent communicator with strong internal and external stakeholder management. Available to work evenings, weekends, and all matchdays. What's in it for you? Working with Gather & Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers Job Reference: compass/TP 205085
Nov 27, 2025
Full time
Discover Gather & Gather Stadia At Gather & Gather Stadia, we specialise in hospitality for community focused sports venues, delivering locally inspired, high quality food and drink that elevates both the fan and guest experience and drives lasting impact. We take a boutique approach: combining personalised service, strong local partnerships and menus built around fresh, locally sourced ingredients that reflect the unique character of every stadium and its community. We're proud to bring energy, creativity, and care to every match day and event - and we're looking for a Head Of Retail to join our amazing team in London. Location: SE7 8BL Salary: £40,000 - £45,000 per annum, depending on experience Reporting to: General Catering Manager Role Overview The Head of Retail is responsible for leading and managing Charlton Athletic's Food & Beverage (F&B) retail operations, ensuring excellence in fan experience, commercial performance, and operational delivery across matchdays, non matchdays, hospitality, and special events. With a dynamic and growing operation that is 80% liquor driven, and a retail team of up to 200 staff on matchdays, this role demands proven expertise in large scale event operations, ideally within stadia or greenfield or large scale event environment. Team Size & Structure Senior Retail Operations Team (Patch Managers) Matchday Set Up Team Up to 200 casual staff across kiosks, bars, fan zones, and mobile units on matchdays Key Responsibilities Strategic Retail Leadership Develop and implement a strategic plan for retail growth across F&B, bars, kiosks, and fan zones. Align operational plans with infrastructure projects and club wide growth. Operational Excellence Oversee daily operations of all retail functions including bars, food units, kiosks, mobile bars, and the fan zone. Lead stock control, procurement, supplier relationships, and cost efficiency. Manage cellar systems and general maintenance across all sites. Oversee new and exciting food concepts and launch new exciting offers. Customer Experience & Quality Ensure high standards in product quality, presentation, and service. Comply with food hygiene, health & safety, and licensing regulations. Recruit, train, and manage a high performing F&B team (supervisors, casual, and full time staff). Plan matchday staffing effectively to align with match profile and service demand. Set and monitor individual and team KPIs. Financial Performance & Reporting Own P&L responsibility for all retail operations. Monitor sales, margins, and KPIs, delivering regular reporting to senior leadership. Ensure efficient stock management, ordering, and wastage control. Fan Engagement & Commercial Partnerships Work with Commercial & Marketing to drive spend per head via promotions and activations. Support wider C & E (Conferences & Events) operations with VIP and large scale events. Infrastructure & Project Delivery Lead retail improvement projects including: Coordinate with Facilities and Maintenance to ensure all upgrades and repairs are planned and delivered on time. Person Specification Significant experience in senior retail / F&B leadership in a stadium, arena, large event, or greenfield setting. Proven track record of growing revenue, improving margins, and managing large teams. Strong people management and leadership skills across multi site, high pressure environments. Advanced operational knowledge: stock control, logistics, vendor negotiation, health & safety. Resilience and adaptability in high demand matchday environments. Excellent communicator with strong internal and external stakeholder management. Available to work evenings, weekends, and all matchdays. What's in it for you? Working with Gather & Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers Job Reference: compass/TP 205085
A leading catering company in the UK is seeking a Head Chef to lead kitchen operations at RNAS Culdrose. You will manage a dedicated team, ensuring the delivery of high-quality meals and catering for various events. The ideal candidate has proven experience in a senior chef role and relevant catering qualifications. This full-time position offers a competitive salary of £33,721 per annum and opportunities for overtime.
Nov 26, 2025
Full time
A leading catering company in the UK is seeking a Head Chef to lead kitchen operations at RNAS Culdrose. You will manage a dedicated team, ensuring the delivery of high-quality meals and catering for various events. The ideal candidate has proven experience in a senior chef role and relevant catering qualifications. This full-time position offers a competitive salary of £33,721 per annum and opportunities for overtime.
A hospitality firm for sports venues is seeking a Head of Retail to manage food and beverage operations at Charlton Athletic. Responsibilities include overseeing daily operations, leading a large team, and ensuring high standards in service and product quality. The ideal candidate will have significant experience in retail leadership and a strong track record of revenue growth. This role offers a competitive salary and various employee benefits.
Nov 26, 2025
Full time
A hospitality firm for sports venues is seeking a Head of Retail to manage food and beverage operations at Charlton Athletic. Responsibilities include overseeing daily operations, leading a large team, and ensuring high standards in service and product quality. The ideal candidate will have significant experience in retail leadership and a strong track record of revenue growth. This role offers a competitive salary and various employee benefits.
Head Chef - ESS (RNAS Culdrose) Location: RNAS Culdrose, Cornwall Contract Type: Full-time, Permanent Hours: 40 hours per week (5 days over 7, rotating early and late shifts) Salary: £33,721 per annum Additional Hours: Occasional weekends required depending on business needs, particularly during seasonal functions and operational demands. About the Role As Head Chef with ESS at RNAS Culdrose, you'll lead from the front in a busy, high-volume kitchen serving around 200 service personnel each day. You'll manage a dedicated team of 8, including 2 direct reports, ensuring the consistent delivery of high-quality, nutritious meals and an exceptional dining experience across all meal services. You'll oversee menu planning, food preparation, and event catering - from daily service to formal dinners, private functions, and seasonal events - while maintaining the highest standards of quality, hygiene, and presentation. Meal Service Times Monday-Friday Breakfast: 06:45 - 08:15 Lunch: 11:00 - 13:15 Evening Meal: 17:00 - 19:00 Bar Meal Service: 19:00 - 21:15 Weekend Breakfast: 07:00 - 08:00 Lunch: 11:00 - 12:30 Evening Meal: 17:00 - 18:30 Shift Pattern (5 days over 7) Early: 05:00 - 13:30 Late: 15:00 - 19:30 Shifts will be scheduled across weekdays and weekends, depending on the needs of the business. Key Responsibilities Lead, motivate, and develop a team of 8 kitchen staff, fostering a positive, professional working environment. Prepare, cook, and present a variety of fresh, high-quality dishes to consistently high standards. Deliver catering for seasonal events, private functions, and formal dining - from buffets to silver service. Engage directly with customers and service personnel to ensure satisfaction and exceed expectations. Manage ordering, stock control, and food waste reduction. Maintain compliance with all food hygiene, health, and safety standards. Oversee staff rotas and ensure smooth day-to-day kitchen operations. About You You're a confident and experienced culinary professional who leads by example and thrives in a structured, team-focused environment. You take pride in producing great food, leading a motivated team, and managing the demands of a dynamic kitchen. You will: Have proven experience in a Head Chef or Senior Chef role (essential). Hold relevant catering qualifications (e.g. NVQ, City & Guilds - desirable). Have experience delivering both buffet-style and silver service dining. Demonstrate strong leadership, communication, and organisational skills. Be creative, adaptable, and passionate about producing high-quality, seasonal dishes. Be flexible and proactive in supporting business and operational needs. What We Offer Competitive salary (£33,721 per annum). Free meal provided on shift. Uniform supplied. Access to an on-site gym. Opportunities for overtime during functions and events. A supportive, professional environment within a respected defence catering operation. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Unwind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Nov 26, 2025
Full time
Head Chef - ESS (RNAS Culdrose) Location: RNAS Culdrose, Cornwall Contract Type: Full-time, Permanent Hours: 40 hours per week (5 days over 7, rotating early and late shifts) Salary: £33,721 per annum Additional Hours: Occasional weekends required depending on business needs, particularly during seasonal functions and operational demands. About the Role As Head Chef with ESS at RNAS Culdrose, you'll lead from the front in a busy, high-volume kitchen serving around 200 service personnel each day. You'll manage a dedicated team of 8, including 2 direct reports, ensuring the consistent delivery of high-quality, nutritious meals and an exceptional dining experience across all meal services. You'll oversee menu planning, food preparation, and event catering - from daily service to formal dinners, private functions, and seasonal events - while maintaining the highest standards of quality, hygiene, and presentation. Meal Service Times Monday-Friday Breakfast: 06:45 - 08:15 Lunch: 11:00 - 13:15 Evening Meal: 17:00 - 19:00 Bar Meal Service: 19:00 - 21:15 Weekend Breakfast: 07:00 - 08:00 Lunch: 11:00 - 12:30 Evening Meal: 17:00 - 18:30 Shift Pattern (5 days over 7) Early: 05:00 - 13:30 Late: 15:00 - 19:30 Shifts will be scheduled across weekdays and weekends, depending on the needs of the business. Key Responsibilities Lead, motivate, and develop a team of 8 kitchen staff, fostering a positive, professional working environment. Prepare, cook, and present a variety of fresh, high-quality dishes to consistently high standards. Deliver catering for seasonal events, private functions, and formal dining - from buffets to silver service. Engage directly with customers and service personnel to ensure satisfaction and exceed expectations. Manage ordering, stock control, and food waste reduction. Maintain compliance with all food hygiene, health, and safety standards. Oversee staff rotas and ensure smooth day-to-day kitchen operations. About You You're a confident and experienced culinary professional who leads by example and thrives in a structured, team-focused environment. You take pride in producing great food, leading a motivated team, and managing the demands of a dynamic kitchen. You will: Have proven experience in a Head Chef or Senior Chef role (essential). Hold relevant catering qualifications (e.g. NVQ, City & Guilds - desirable). Have experience delivering both buffet-style and silver service dining. Demonstrate strong leadership, communication, and organisational skills. Be creative, adaptable, and passionate about producing high-quality, seasonal dishes. Be flexible and proactive in supporting business and operational needs. What We Offer Competitive salary (£33,721 per annum). Free meal provided on shift. Uniform supplied. Access to an on-site gym. Opportunities for overtime during functions and events. A supportive, professional environment within a respected defence catering operation. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Unwind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
At Gather & Gather Stadia, we specialise in hospitality for community-focused sports venues, delivering locally inspired, high-quality food and drink that elevates both the fan and guest experience and drives lasting impact. We take a boutique approach: combining personalised service, strong local partnerships and menus built around fresh, locally sourced ingredients that reflect the unique character of every stadium and its community. We're proud to bring energy, creativity, and care to every match day and event - and we're looking for a Head Of Retail to join our amazing team in Charlton. Location: SE7 8BL Salary: £40,000 - £45,000 per annum, depending on experience Working Pattern: 5 out of 7 days (including weekends, evenings & matchdays) Reporting to: General Catering Manager Role Overview The Head of Retail is responsible for leading and managing Charlton Athletic's Food & Beverage (F&B) retail operations, ensuring excellence in fan experience, commercial performance, and operational delivery across matchdays, non-matchdays, hospitality, and special events. With a dynamic and growing operation that is 80% liquor driven, and a retail team of up to 200 staff on matchdays, this role demands proven expertise in large scale event operations, ideally within stadia or greenfield or large scale event environment. Team Size & Structure Senior Retail Operations Team (Patch Managers) Matchday Set Up Team Up to 200 casual staff across kiosks, bars, fan zones, and mobile units on matchdays Key Responsibilities 1. Strategic Retail Leadership Develop and implement a strategic plan for retail growth across F&B, bars, kiosks, and fan zones. Align operational plans with infrastructure projects and club wide growth 2. Operational Excellence Oversee daily operations of all retail functions including bars, food units, kiosks, mobile bars, and the fan zone. Lead stock control, procurement, supplier relationships, and cost efficiency. Manage cellar systems and general maintenance across all sites. Oversee new and exciting food concepts and launch new exciting offers 3. Customer Experience & Quality Ensure high standards in product quality, presentation, and service. Comply with food hygiene, health & safety, and licensing regulations. 4. Team Leadership & Development Recruit, train, and manage a high performing F&B team (supervisors, casual, and full time staff). Plan matchday staffing effectively to align with match profile and service demand. Set and monitor individual and team KPIs. 5. Financial Performance & Reporting Own P&L responsibility for all retail operations. Monitor sales, margins, and KPIs, delivering regular reporting to senior leadership. Ensure efficient stock management, ordering, and wastage control. 6. Fan Engagement & Commercial Partnerships Work with Commercial & Marketing to drive spend per head via promotions and activations. Support wider C&E (Conferences & Events) operations with VIP and large scale events. 7. Infrastructure & Project Delivery Lead retail improvement projects including: Coordinate with Facilities and Maintenance to ensure all upgrades and repairs are planned and delivered on time. Person Specification Essential Significant experience in senior retail / F&B leadership in a stadium, arena, large event, or greenfield setting Proven track record of growing revenue, improving margins, and managing large teams Strong people management and leadership skills across multi site, high pressure environments Advanced operational knowledge: stock control, logistics, vendor negotiation, health & safety Resilience and adaptability in high demand matchday environments Excellent communicator with strong internal and external stakeholder management Available to work evenings, weekends, and all matchdays What's in it for you? Working with Gather & Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers
Nov 26, 2025
Full time
At Gather & Gather Stadia, we specialise in hospitality for community-focused sports venues, delivering locally inspired, high-quality food and drink that elevates both the fan and guest experience and drives lasting impact. We take a boutique approach: combining personalised service, strong local partnerships and menus built around fresh, locally sourced ingredients that reflect the unique character of every stadium and its community. We're proud to bring energy, creativity, and care to every match day and event - and we're looking for a Head Of Retail to join our amazing team in Charlton. Location: SE7 8BL Salary: £40,000 - £45,000 per annum, depending on experience Working Pattern: 5 out of 7 days (including weekends, evenings & matchdays) Reporting to: General Catering Manager Role Overview The Head of Retail is responsible for leading and managing Charlton Athletic's Food & Beverage (F&B) retail operations, ensuring excellence in fan experience, commercial performance, and operational delivery across matchdays, non-matchdays, hospitality, and special events. With a dynamic and growing operation that is 80% liquor driven, and a retail team of up to 200 staff on matchdays, this role demands proven expertise in large scale event operations, ideally within stadia or greenfield or large scale event environment. Team Size & Structure Senior Retail Operations Team (Patch Managers) Matchday Set Up Team Up to 200 casual staff across kiosks, bars, fan zones, and mobile units on matchdays Key Responsibilities 1. Strategic Retail Leadership Develop and implement a strategic plan for retail growth across F&B, bars, kiosks, and fan zones. Align operational plans with infrastructure projects and club wide growth 2. Operational Excellence Oversee daily operations of all retail functions including bars, food units, kiosks, mobile bars, and the fan zone. Lead stock control, procurement, supplier relationships, and cost efficiency. Manage cellar systems and general maintenance across all sites. Oversee new and exciting food concepts and launch new exciting offers 3. Customer Experience & Quality Ensure high standards in product quality, presentation, and service. Comply with food hygiene, health & safety, and licensing regulations. 4. Team Leadership & Development Recruit, train, and manage a high performing F&B team (supervisors, casual, and full time staff). Plan matchday staffing effectively to align with match profile and service demand. Set and monitor individual and team KPIs. 5. Financial Performance & Reporting Own P&L responsibility for all retail operations. Monitor sales, margins, and KPIs, delivering regular reporting to senior leadership. Ensure efficient stock management, ordering, and wastage control. 6. Fan Engagement & Commercial Partnerships Work with Commercial & Marketing to drive spend per head via promotions and activations. Support wider C&E (Conferences & Events) operations with VIP and large scale events. 7. Infrastructure & Project Delivery Lead retail improvement projects including: Coordinate with Facilities and Maintenance to ensure all upgrades and repairs are planned and delivered on time. Person Specification Essential Significant experience in senior retail / F&B leadership in a stadium, arena, large event, or greenfield setting Proven track record of growing revenue, improving margins, and managing large teams Strong people management and leadership skills across multi site, high pressure environments Advanced operational knowledge: stock control, logistics, vendor negotiation, health & safety Resilience and adaptability in high demand matchday environments Excellent communicator with strong internal and external stakeholder management Available to work evenings, weekends, and all matchdays What's in it for you? Working with Gather & Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers
We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 30 hours per week. As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Could you bring your spark to Costa? Here's what you need to know before applying: Your key responsibilities will include: Ensuring all deliveries are checked and stored promptly and correctly Supervising a team, creating a positive environment where the team feel welcomed and supported Being a responsible key holder Assisting with weekly bookwork and any other duties that are necessary Producing weekly rotas following the manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are proactive at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Costa Supervisor will: Previous experience supervising frontline teams within a similar environment Good communication skills with a focus on great Customer Service Team player and can-do attitude Ability to work under pressure whilst maintaining a positive attitude As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Nov 25, 2025
Full time
We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 30 hours per week. As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Could you bring your spark to Costa? Here's what you need to know before applying: Your key responsibilities will include: Ensuring all deliveries are checked and stored promptly and correctly Supervising a team, creating a positive environment where the team feel welcomed and supported Being a responsible key holder Assisting with weekly bookwork and any other duties that are necessary Producing weekly rotas following the manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are proactive at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Costa Supervisor will: Previous experience supervising frontline teams within a similar environment Good communication skills with a focus on great Customer Service Team player and can-do attitude Ability to work under pressure whilst maintaining a positive attitude As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
A renowned catering company is looking for a General Manager to lead their team in West London. This role offers a competitive salary of £50,000 - £55,000 per annum and requires experience in hospitality management, along with strong leadership skills. You will be responsible for ensuring the excellence of food service, team management, and client relationships, all while enjoying various benefits including training, healthcare support, and social events.
Nov 25, 2025
Full time
A renowned catering company is looking for a General Manager to lead their team in West London. This role offers a competitive salary of £50,000 - £55,000 per annum and requires experience in hospitality management, along with strong leadership skills. You will be responsible for ensuring the excellence of food service, team management, and client relationships, all while enjoying various benefits including training, healthcare support, and social events.
At Vacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset , refresh and have fun. We empower our people through togetherness , we give them the chance to shine and unlock their potential, and they fuel our strength and growth. Are you passionate about food ,drink and service ,want to be part of an award-winning hospitality team- and still make it home for dinner? We are looking for General Managers to join us in West London. Location: West London Salary: £50,000 - £55,000 per annum depending on experience Working Pattern: Monday - Friday - 40 hours per week Key Responsibilities Holding regular feedback sessions with customers and clients to ensure we are exceeding theirfood service expectations Full of innovation and creativity to develop the food offering Lead, develop and manage the teamstaff members, ensuring you and staff members are up to date with COSHH and Food hygiene training and any other relevant trainings Develop and sustain strong working relationships with the relevant clients at the individual business Ensure the site achieves the financial targets agreed with the client in line with the budget What's in it for you? Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Access to Healthcare Support App which includesAnnual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and peopleawards Long service awards Access to some great high street discount vouchers Vacherin officially formed part of CH&CO Catering Group Ltd in 2021. Partnerships, Innovation, Integrity, Quality, Fun
Nov 25, 2025
Full time
At Vacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset , refresh and have fun. We empower our people through togetherness , we give them the chance to shine and unlock their potential, and they fuel our strength and growth. Are you passionate about food ,drink and service ,want to be part of an award-winning hospitality team- and still make it home for dinner? We are looking for General Managers to join us in West London. Location: West London Salary: £50,000 - £55,000 per annum depending on experience Working Pattern: Monday - Friday - 40 hours per week Key Responsibilities Holding regular feedback sessions with customers and clients to ensure we are exceeding theirfood service expectations Full of innovation and creativity to develop the food offering Lead, develop and manage the teamstaff members, ensuring you and staff members are up to date with COSHH and Food hygiene training and any other relevant trainings Develop and sustain strong working relationships with the relevant clients at the individual business Ensure the site achieves the financial targets agreed with the client in line with the budget What's in it for you? Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Access to Healthcare Support App which includesAnnual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and peopleawards Long service awards Access to some great high street discount vouchers Vacherin officially formed part of CH&CO Catering Group Ltd in 2021. Partnerships, Innovation, Integrity, Quality, Fun
ASDA Cafe Manager, Ware £28000 per annum 5 out of 7 days Between 8am to 6pm We're recruiting an experienced Cafe Manager who is passionate about exceptional food and world-class customer service, and who can confidently motivate our team to be the best they can possibly be for a major High Street brand on a full time basis, contracted to 40 hours per week. As a Cafe Manager, you will have the presence and personality to influence the day-to-day business, helping us deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Could you shine as a major High Street brand's next Cafe Manager? Here's what you need to know before applying to be a Cafe Manager with Compass Group UK&I: Your key responsibilities will include: Preparing delicious food to the highest standards Managing our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Overseeing the catering operations, including completing weekly business returns, monitoring budgets, and implementing action plans Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Cafe Manager will: Have previous management experience in a similar role Have excellent communication and organisational skills Be passionate about great-tasting food and exceptional customer service Demonstrate brilliant financial acumen Be comfortable working in a fast-paced environment Hold a Basic Food Hygiene certificate About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com R/SU Retail Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Nov 25, 2025
Full time
ASDA Cafe Manager, Ware £28000 per annum 5 out of 7 days Between 8am to 6pm We're recruiting an experienced Cafe Manager who is passionate about exceptional food and world-class customer service, and who can confidently motivate our team to be the best they can possibly be for a major High Street brand on a full time basis, contracted to 40 hours per week. As a Cafe Manager, you will have the presence and personality to influence the day-to-day business, helping us deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Could you shine as a major High Street brand's next Cafe Manager? Here's what you need to know before applying to be a Cafe Manager with Compass Group UK&I: Your key responsibilities will include: Preparing delicious food to the highest standards Managing our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Overseeing the catering operations, including completing weekly business returns, monitoring budgets, and implementing action plans Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Cafe Manager will: Have previous management experience in a similar role Have excellent communication and organisational skills Be passionate about great-tasting food and exceptional customer service Demonstrate brilliant financial acumen Be comfortable working in a fast-paced environment Hold a Basic Food Hygiene certificate About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com R/SU Retail Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
A premier arts venue in London is seeking an Events and Venue Operations Lead to manage logistics and team operations efficiently. The ideal candidate will possess strong leadership skills, a Level 2 Food Hygiene qualification, and a passion for maintaining high safety standards. This role offers competitive pay and extensive employee benefits including healthcare, discounts, training opportunities, and more.
Nov 24, 2025
Full time
A premier arts venue in London is seeking an Events and Venue Operations Lead to manage logistics and team operations efficiently. The ideal candidate will possess strong leadership skills, a Level 2 Food Hygiene qualification, and a passion for maintaining high safety standards. This role offers competitive pay and extensive employee benefits including healthcare, discounts, training opportunities, and more.
Chartwells Independent
North Ferriby, North Humberside
A leading catering company is seeking a passionate Cafe Supervisor for their operations in North Ferriby, England. This full-time role, contracted to 37.5 hours a week, involves supervising teams, ensuring high food quality and customer service. Candidates should have at least 2 years of catering experience and a Basic Food Hygiene certificate. This is a great opportunity to advance your career in a supportive and dynamic environment.
Nov 24, 2025
Full time
A leading catering company is seeking a passionate Cafe Supervisor for their operations in North Ferriby, England. This full-time role, contracted to 37.5 hours a week, involves supervising teams, ensuring high food quality and customer service. Candidates should have at least 2 years of catering experience and a Basic Food Hygiene certificate. This is a great opportunity to advance your career in a supportive and dynamic environment.
We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 30 hours per week. As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift pattern will be: Mon: Evenings Tues: Evenings Weds: Evenings Thurs: Evenings Fri: Evenings Sat: Full-time (Days) Sun: Full-time (Days) Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I: Your key responsibilities may include: Ensuring all deliveries are checked and stored promptly and correctly Supervising a team, creating a positive environment where the team feel welcomed and supported Being a responsible key holder Assisting with weekly bookwork and any other duties that are necessary Producing weekly rotas following the manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are proactive at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Cafe Supervisor will: Previous experience supervising frontline teams within a similar environment Good communication skills with a focus on great Customer Service Team player and can-do attitude Ability to work under pressure whilst maintaining a positive attitude As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com R/BU Retail Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Nov 23, 2025
Full time
We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 30 hours per week. As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift pattern will be: Mon: Evenings Tues: Evenings Weds: Evenings Thurs: Evenings Fri: Evenings Sat: Full-time (Days) Sun: Full-time (Days) Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I: Your key responsibilities may include: Ensuring all deliveries are checked and stored promptly and correctly Supervising a team, creating a positive environment where the team feel welcomed and supported Being a responsible key holder Assisting with weekly bookwork and any other duties that are necessary Producing weekly rotas following the manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are proactive at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Cafe Supervisor will: Previous experience supervising frontline teams within a similar environment Good communication skills with a focus on great Customer Service Team player and can-do attitude Ability to work under pressure whilst maintaining a positive attitude As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com R/BU Retail Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Cafe Manager - Asda (Full-Time, 40 Hours per Week) We're recruiting an experienced Cafe Manager who is passionate about exceptional food and world-class customer service, and who can confidently motivate and inspire a team of six to deliver outstanding results. This is a full-time role, contracted to 40 hours per week, working for a major High Street brand within Compass Group UK&I. Shift Details Working hours: between 7:30 am and 6:30 pm, on a rotating schedule Wednesdays: you'll complete the end of week process Weekends: you'll work 2 weekends in every 4-week period Breakfast service: 8:30 am - 11:00 am Lunch and light bites: 11:00 am until close at 6:00 pm We're looking for someone with the presence, personality, and professionalism to lead from the front and deliver truly memorable food experiences. In return, you'll have the opportunity to grow your catering career within a company that invests in its people, celebrates individuality, and rewards those who go beyond the plate. Key Responsibilities Prepare and deliver delicious food to the highest standards Lead, motivate, and manage the team to ensure exceptional service every day Oversee all aspects of cafe operations, including weekly business returns, budget monitoring, and action planning Communicate regularly with your line manager to review performance, KPIs, and targets Uphold Compass Group UK&I's brand values and maintain a positive customer experience Support and develop your team through coaching and hands on leadership Maintain and enforce Health & Safety and food hygiene standards across all service areas About You Proven experience in a similar managerial role within a catering or hospitality environment Strong leadership, communication, and organisational skills A genuine passion for great tasting food and top tier customer service Financially astute and confident managing budgets Adaptable and comfortable in a fast paced, customer focused environment Holds a Basic Food Hygiene Certificate About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com R/SU Retail Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Nov 23, 2025
Full time
Cafe Manager - Asda (Full-Time, 40 Hours per Week) We're recruiting an experienced Cafe Manager who is passionate about exceptional food and world-class customer service, and who can confidently motivate and inspire a team of six to deliver outstanding results. This is a full-time role, contracted to 40 hours per week, working for a major High Street brand within Compass Group UK&I. Shift Details Working hours: between 7:30 am and 6:30 pm, on a rotating schedule Wednesdays: you'll complete the end of week process Weekends: you'll work 2 weekends in every 4-week period Breakfast service: 8:30 am - 11:00 am Lunch and light bites: 11:00 am until close at 6:00 pm We're looking for someone with the presence, personality, and professionalism to lead from the front and deliver truly memorable food experiences. In return, you'll have the opportunity to grow your catering career within a company that invests in its people, celebrates individuality, and rewards those who go beyond the plate. Key Responsibilities Prepare and deliver delicious food to the highest standards Lead, motivate, and manage the team to ensure exceptional service every day Oversee all aspects of cafe operations, including weekly business returns, budget monitoring, and action planning Communicate regularly with your line manager to review performance, KPIs, and targets Uphold Compass Group UK&I's brand values and maintain a positive customer experience Support and develop your team through coaching and hands on leadership Maintain and enforce Health & Safety and food hygiene standards across all service areas About You Proven experience in a similar managerial role within a catering or hospitality environment Strong leadership, communication, and organisational skills A genuine passion for great tasting food and top tier customer service Financially astute and confident managing budgets Adaptable and comfortable in a fast paced, customer focused environment Holds a Basic Food Hygiene Certificate About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com R/SU Retail Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Regional Administration Manager -Epsom Racecourse Full-Time / Permanent £38000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We are Levy Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet. Trusted by some of the world's most iconic stadiums, entertainment venues, and major events ? from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Regional Administration Manager - The Role The Regional Administration Manager will act as the main liaison between stakeholders and operational teams, ensuring seamless communication, professional service delivery, and high levels of customer satisfaction. This role will oversee administrative operations across the region, maintaining accurate records, managing correspondence, producing reports, and ensuring compliance with company policies and health and safety standards. The manager will proactively identify opportunities for process improvement, operational efficiency, and service enhancement, supporting continuous improvement and innovation. With a hands on, can do attitude, they will foster a collaborative work environment, promote company values, and ensure consistent excellence in administrative support. What we're looking for Proven experience of managing efficient teams of administrators in a similar environment Good verbal communication skills in order to be able to liaise with a wide range of visitors to your work area Previous experience in administrative roles Excellent working knowledge of Word, Excel and PowerPoint Integrity and the ability to maintain a high level of confidentiality High standard of literacy skills Proven track record in planning, organisation and time management Excellent telephone manner Ability to work as a team Can Do attitude Experience of leading and managing a small team of people Basic financial acumen Self motivated and ability to adapt to a changing environment What you'll get in return Competitive salary with bonus and full company benefits 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments) Mental health support: 24/7 Employee Assistance Programme Family benefits 2 days? additional leave after returning from maternity leave Day off for your baby's first birthday Enhanced family leave Perks & discounts Shopping, entertainment, and travel discounts 20% off Nuffield Health and 10% off PureGym memberships Financial wellbeing Pension scheme Life Assurance Preferred rates on salary finance products Development opportunities Professional subscriptions Ongoing training and structured career pathways Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivaled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU UK Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Nov 21, 2025
Full time
Regional Administration Manager -Epsom Racecourse Full-Time / Permanent £38000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We are Levy Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet. Trusted by some of the world's most iconic stadiums, entertainment venues, and major events ? from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Regional Administration Manager - The Role The Regional Administration Manager will act as the main liaison between stakeholders and operational teams, ensuring seamless communication, professional service delivery, and high levels of customer satisfaction. This role will oversee administrative operations across the region, maintaining accurate records, managing correspondence, producing reports, and ensuring compliance with company policies and health and safety standards. The manager will proactively identify opportunities for process improvement, operational efficiency, and service enhancement, supporting continuous improvement and innovation. With a hands on, can do attitude, they will foster a collaborative work environment, promote company values, and ensure consistent excellence in administrative support. What we're looking for Proven experience of managing efficient teams of administrators in a similar environment Good verbal communication skills in order to be able to liaise with a wide range of visitors to your work area Previous experience in administrative roles Excellent working knowledge of Word, Excel and PowerPoint Integrity and the ability to maintain a high level of confidentiality High standard of literacy skills Proven track record in planning, organisation and time management Excellent telephone manner Ability to work as a team Can Do attitude Experience of leading and managing a small team of people Basic financial acumen Self motivated and ability to adapt to a changing environment What you'll get in return Competitive salary with bonus and full company benefits 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments) Mental health support: 24/7 Employee Assistance Programme Family benefits 2 days? additional leave after returning from maternity leave Day off for your baby's first birthday Enhanced family leave Perks & discounts Shopping, entertainment, and travel discounts 20% off Nuffield Health and 10% off PureGym memberships Financial wellbeing Pension scheme Life Assurance Preferred rates on salary finance products Development opportunities Professional subscriptions Ongoing training and structured career pathways Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivaled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU UK Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 16 hours per week. As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift pattern will be: Mon: Full-time (Days) Tues: Full-time (Days) Weds: Full-time (Days) Thurs: Full-time (Days) Fri: Full-time (Days) Sat: Full-time (Days) Sun: Full-time (Days) Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I: Your key responsibilities may include: Ensuring all deliveries are checked and stored promptly and correctly Supervising a team, creating a positive environment where the team feel welcomed and supported Being a responsible key holder Assisting with weekly bookwork and any other duties that are necessary Producing weekly rotas following the manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are proactive at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Cafe Supervisor will: Previous experience supervising frontline teams within a similar environment Good communication skills with a focus on great Customer Service Team player and can-do attitude Ability to work under pressure whilst maintaining a positive attitude As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com BU Retail Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Nov 19, 2025
Full time
We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 16 hours per week. As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift pattern will be: Mon: Full-time (Days) Tues: Full-time (Days) Weds: Full-time (Days) Thurs: Full-time (Days) Fri: Full-time (Days) Sat: Full-time (Days) Sun: Full-time (Days) Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I: Your key responsibilities may include: Ensuring all deliveries are checked and stored promptly and correctly Supervising a team, creating a positive environment where the team feel welcomed and supported Being a responsible key holder Assisting with weekly bookwork and any other duties that are necessary Producing weekly rotas following the manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are proactive at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Cafe Supervisor will: Previous experience supervising frontline teams within a similar environment Good communication skills with a focus on great Customer Service Team player and can-do attitude Ability to work under pressure whilst maintaining a positive attitude As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com BU Retail Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Craft, Creativity and Community - we are Company of Cooks! These are our values, and they go far beyond corporate waffle. In fact, they set the tone for everything we do. Company of Cooks have been working with some of the UK's most cherished venues since 1996, delighting customers and clients alike with great food and drinks, brilliant service and an absolute focus on the details that make good restaurants, cafes and bars, great ones. In October 2019 the company was brought into the CH&CO family. The completion of the deal saw Company of Cooks become the group's go to operators in heritage and performance venues, art galleries and destinations. We are excited to be recruiting for a General Manager to work with us at a prestigious visitor attraction site based in central London. Location: EC3N 4AB Rate of pay: £60,000 per annum Working pattern: 5 over 7 shift pattern, no evenings Shift patterns: 8am-4.30pm or 9am-6pm If successful, you will be required to undergo a DBS check Key responsibilities Managing a team of 15-50 people Holding regular feedback sessions with customers and clients to ensure we are exceeding their food service expectations Lead, develop and manage the team staff members Managing several cafe/retail outlets Our ideal candidate We are ideally looking for a candidate with proven multi site experience within contract catering, restaurants or retail sector Experience managing large commercials turnovers between £5-7 million per year Ability and experience to manage a large seasonal venue What's in it for you? Working with Company Of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers
Nov 17, 2025
Full time
Craft, Creativity and Community - we are Company of Cooks! These are our values, and they go far beyond corporate waffle. In fact, they set the tone for everything we do. Company of Cooks have been working with some of the UK's most cherished venues since 1996, delighting customers and clients alike with great food and drinks, brilliant service and an absolute focus on the details that make good restaurants, cafes and bars, great ones. In October 2019 the company was brought into the CH&CO family. The completion of the deal saw Company of Cooks become the group's go to operators in heritage and performance venues, art galleries and destinations. We are excited to be recruiting for a General Manager to work with us at a prestigious visitor attraction site based in central London. Location: EC3N 4AB Rate of pay: £60,000 per annum Working pattern: 5 over 7 shift pattern, no evenings Shift patterns: 8am-4.30pm or 9am-6pm If successful, you will be required to undergo a DBS check Key responsibilities Managing a team of 15-50 people Holding regular feedback sessions with customers and clients to ensure we are exceeding their food service expectations Lead, develop and manage the team staff members Managing several cafe/retail outlets Our ideal candidate We are ideally looking for a candidate with proven multi site experience within contract catering, restaurants or retail sector Experience managing large commercials turnovers between £5-7 million per year Ability and experience to manage a large seasonal venue What's in it for you? Working with Company Of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers
We are seeking an experienced and motivated General Manager to lead our well-established hospitality venue. This is a fantastic opportunity for a confident leader who thrives in a customer-focused environment and enjoys delivering exceptional service standards while driving commercial success. With a Monday to Friday schedule, this role offers a rare work-life balance not often found in hospitality. You will oversee a close-knit team, ensuring smooth day-to-day operations, consistent quality and a welcoming atmosphere for every guest. You will play a key role in developing the business, shaping the customer journey and supporting the team to perform at their very best. Key Responsibilities Lead, train and motivate a small, dedicated team to deliver outstanding service Oversee daily operations including staffing, service standards and venue presentation Manage stock control, supplier relationships and operational reporting Analyse performance figures to drive efficiencies and commercial improvements Build strong customer relationships and champion a positive, memorable experience Ensure all health, safety and compliance procedures are upheld to the highest standard What We Offer Competitive salary package Monday to Friday working pattern Supportive leadership and a collaborative team culture Opportunities for career development and training Employee benefits including discounts and complimentary refreshments About You Previous management experience within hospitality or a customer-focused business A strong leader who communicates clearly and positively Highly organised with excellent attention to detail Calm during busy periods and adaptable to change Passionate about guest satisfaction and operational excellence If you're ready for a new challenge where your leadership and ideas can make a genuine impact, we would love to hear from you.
Nov 15, 2025
Full time
We are seeking an experienced and motivated General Manager to lead our well-established hospitality venue. This is a fantastic opportunity for a confident leader who thrives in a customer-focused environment and enjoys delivering exceptional service standards while driving commercial success. With a Monday to Friday schedule, this role offers a rare work-life balance not often found in hospitality. You will oversee a close-knit team, ensuring smooth day-to-day operations, consistent quality and a welcoming atmosphere for every guest. You will play a key role in developing the business, shaping the customer journey and supporting the team to perform at their very best. Key Responsibilities Lead, train and motivate a small, dedicated team to deliver outstanding service Oversee daily operations including staffing, service standards and venue presentation Manage stock control, supplier relationships and operational reporting Analyse performance figures to drive efficiencies and commercial improvements Build strong customer relationships and champion a positive, memorable experience Ensure all health, safety and compliance procedures are upheld to the highest standard What We Offer Competitive salary package Monday to Friday working pattern Supportive leadership and a collaborative team culture Opportunities for career development and training Employee benefits including discounts and complimentary refreshments About You Previous management experience within hospitality or a customer-focused business A strong leader who communicates clearly and positively Highly organised with excellent attention to detail Calm during busy periods and adaptable to change Passionate about guest satisfaction and operational excellence If you're ready for a new challenge where your leadership and ideas can make a genuine impact, we would love to hear from you.
At Gather & Gather, we are known as one of the UK & Irelands most distinctive workplace catering experts, we are passionate about great food and great coffee and putting our employees and customers at the heart of everything that we do. We are currently recruiting for a hands on General Manager to work with us at prestigious workplace site in Bristol. Location: BS1 5LF Rate of pay: £40,000 - £42,000 per annum Working pattern: 40 hours per week, 7am - 3.30pm, Monday - Friday About The Role: As General Manager you will have a strong management background, a passion and flair for FOH customer service. You will be hands on, leading from the front, driving standards & customer experience. Ensuring your Head Chef and team are using the freshest, seasonal ingredients to create daily Gather & Gather menus. Ensuring that every cup of coffee is extracted to perfection, baked goods and retail displays are presented to highest standard and that our customers are the centre of everything we do. You will demonstrate strong coaching skills to support the development of your team. Build solid client & customer relationships to support the growth of your business. Oversee all financials to ensure all business targets and budgets are achieved. Key responsibilities: Relationship Management Be the first point of reference for all client comments and concerns and take any necessary action. Actively gain customer feedback and to use the information to improve the offering at any given business. Finance Ensure the site achieves the financial targets agreed with the client in line with the budget. If necessary, where budget is not being achieved, identify and implement a strategy, in a timely manner, to overcome the shortfall. Make sure income is maximised at the site through effective purchasing, marketing and revenue/ waste control. Managing/Developing a Team Provide effective performance management and appraisals to all Front of House staff in the business and the Head Chef. Ensure induction, initial skills and on the job training is provided for all Front of House staff to ensure the service is delivered in line with client expectations and CH&CO standards. Using outputs from the performance management and appraisal process identify training needs and work with relevant parties in CH&CO to ensure these needs are met. Health & Safety To keep up to date with all COSHH and HACCP procedures and methods. Most importantly, take pride in what you do and have fun doing it! What's in it for you? Working with Gather & Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers
Nov 15, 2025
Full time
At Gather & Gather, we are known as one of the UK & Irelands most distinctive workplace catering experts, we are passionate about great food and great coffee and putting our employees and customers at the heart of everything that we do. We are currently recruiting for a hands on General Manager to work with us at prestigious workplace site in Bristol. Location: BS1 5LF Rate of pay: £40,000 - £42,000 per annum Working pattern: 40 hours per week, 7am - 3.30pm, Monday - Friday About The Role: As General Manager you will have a strong management background, a passion and flair for FOH customer service. You will be hands on, leading from the front, driving standards & customer experience. Ensuring your Head Chef and team are using the freshest, seasonal ingredients to create daily Gather & Gather menus. Ensuring that every cup of coffee is extracted to perfection, baked goods and retail displays are presented to highest standard and that our customers are the centre of everything we do. You will demonstrate strong coaching skills to support the development of your team. Build solid client & customer relationships to support the growth of your business. Oversee all financials to ensure all business targets and budgets are achieved. Key responsibilities: Relationship Management Be the first point of reference for all client comments and concerns and take any necessary action. Actively gain customer feedback and to use the information to improve the offering at any given business. Finance Ensure the site achieves the financial targets agreed with the client in line with the budget. If necessary, where budget is not being achieved, identify and implement a strategy, in a timely manner, to overcome the shortfall. Make sure income is maximised at the site through effective purchasing, marketing and revenue/ waste control. Managing/Developing a Team Provide effective performance management and appraisals to all Front of House staff in the business and the Head Chef. Ensure induction, initial skills and on the job training is provided for all Front of House staff to ensure the service is delivered in line with client expectations and CH&CO standards. Using outputs from the performance management and appraisal process identify training needs and work with relevant parties in CH&CO to ensure these needs are met. Health & Safety To keep up to date with all COSHH and HACCP procedures and methods. Most importantly, take pride in what you do and have fun doing it! What's in it for you? Working with Gather & Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers
Operations Director - Healthcare Hybrid (UK-wide travel) £100,000+ package (DOE) + Benefits Are you a proven operations leader with a track record of driving retention, growth, and excellence across complex healthcare contracts? This is a high-impact role for a commercially astute and people-focused Operations Director ready to shape the future of service delivery in one of the UK's most vital sectors. About the Role You'll take full ownership of a portfolio of healthcare contracts, ensuring every site delivers exceptional patient and client experiences while achieving commercial and operational success. Your focus will be on retention, performance, and growth -building trusted client partnerships, developing high-performing teams, and ensuring sustainable, compliant, and profitable operations across your region. This role demands a balance of strategic oversight and operational visibility-you'll lead remotely but stay closely connected to frontline teams and clients, ensuring the highest standards of care, safety, and service. Key Responsibilities Client & Contract Leadership Strengthen long-term client partnerships through exceptional service delivery and retention strategies. Drive operational excellence and continuous improvement across all contracts. Act as the key strategic interface for clients, ensuring alignment with clinical, commercial, and compliance priorities. People & Performance Leadership Inspire, develop, and empower multi-site teams to deliver outstanding results. Build a culture of accountability, wellbeing, and inclusion. Lead through change with clarity, confidence, and empathy. Commercial & Financial Delivery Own full P&L responsibility across multiple contracts. Drive margin improvement, cost efficiency, and sustainable growth. Use data, insight, and performance metrics to shape strategy and decision-making. Operational Excellence Champion safety, compliance, and patient experience as non-negotiables. Embed innovation and technology to enhance service delivery and reporting. Ensure full regulatory and contractual compliance at all times. What You'll Bring Proven success managing multi-site, multi-stakeholder operations-ideally within healthcare, facilities, or complex service environments. A demonstrable track record in contract retention, performance improvement, and client satisfaction. Strong commercial acumen with the ability to interpret data and deliver results. Inspirational leadership style-strategic, people-first, and performance-driven. Exceptional communication, negotiation, and relationship-building skills. Why Join Us? £100k+ package with performance-linked benefits. A values-led organisation committed to quality, inclusion, and innovation in healthcare. Hybrid working with autonomy and trust. The opportunity to shape service delivery that directly impacts lives. Ready to lead with purpose and performance? Apply now to take ownership of a major healthcare operations portfolio-and help deliver the standard of excellence every patient and client deserves.
Nov 10, 2025
Full time
Operations Director - Healthcare Hybrid (UK-wide travel) £100,000+ package (DOE) + Benefits Are you a proven operations leader with a track record of driving retention, growth, and excellence across complex healthcare contracts? This is a high-impact role for a commercially astute and people-focused Operations Director ready to shape the future of service delivery in one of the UK's most vital sectors. About the Role You'll take full ownership of a portfolio of healthcare contracts, ensuring every site delivers exceptional patient and client experiences while achieving commercial and operational success. Your focus will be on retention, performance, and growth -building trusted client partnerships, developing high-performing teams, and ensuring sustainable, compliant, and profitable operations across your region. This role demands a balance of strategic oversight and operational visibility-you'll lead remotely but stay closely connected to frontline teams and clients, ensuring the highest standards of care, safety, and service. Key Responsibilities Client & Contract Leadership Strengthen long-term client partnerships through exceptional service delivery and retention strategies. Drive operational excellence and continuous improvement across all contracts. Act as the key strategic interface for clients, ensuring alignment with clinical, commercial, and compliance priorities. People & Performance Leadership Inspire, develop, and empower multi-site teams to deliver outstanding results. Build a culture of accountability, wellbeing, and inclusion. Lead through change with clarity, confidence, and empathy. Commercial & Financial Delivery Own full P&L responsibility across multiple contracts. Drive margin improvement, cost efficiency, and sustainable growth. Use data, insight, and performance metrics to shape strategy and decision-making. Operational Excellence Champion safety, compliance, and patient experience as non-negotiables. Embed innovation and technology to enhance service delivery and reporting. Ensure full regulatory and contractual compliance at all times. What You'll Bring Proven success managing multi-site, multi-stakeholder operations-ideally within healthcare, facilities, or complex service environments. A demonstrable track record in contract retention, performance improvement, and client satisfaction. Strong commercial acumen with the ability to interpret data and deliver results. Inspirational leadership style-strategic, people-first, and performance-driven. Exceptional communication, negotiation, and relationship-building skills. Why Join Us? £100k+ package with performance-linked benefits. A values-led organisation committed to quality, inclusion, and innovation in healthcare. Hybrid working with autonomy and trust. The opportunity to shape service delivery that directly impacts lives. Ready to lead with purpose and performance? Apply now to take ownership of a major healthcare operations portfolio-and help deliver the standard of excellence every patient and client deserves.