Connected Search Group

Connected Search Group is working in partnership with a successful, growing organisation to appoint a Credit Controller to its finance team. This is a key role responsible for managing customer accounts, improving cash flow, and ensuring the smooth running of day-to-day credit control activities. You will work closely with internal stakeholders and external customers to resolve queries, reduce aged debt, and maintain accurate financial records. Key Responsibilities: Manage a portfolio of customer accounts, ensuring timely payment of invoices. Monitor aged debt and follow up on outstanding balances via phone, email, and written communication. Resolve invoice and payment-related queries quickly and professionally. Maintain accurate customer account information and ensure all records are kept up to date. Assess the creditworthiness of new and existing customers and make recommendations on credit limits. Prepare monthly statements and provide relevant reports to internal teams. Collaborate with departments such as sales, operations, and customer service to resolve disputes. Escalate overdue or high-risk accounts when necessary, including recommending further action. Support finance processes during month-end and year-end, including reconciliations and reporting. Skills & Experience Required: Strong understanding of invoicing, payment allocation, and ledger reconciliation. Excellent attention to detail with a methodical approach to work. Ability to analyse credit information and assess customer risk. Experience performing bank reconciliations and resolving discrepancies. Confident using finance/accounting systems Strong negotiation skills with the ability to maintain positive customer relationships. Competent in producing and interpreting aged debt reports and financial statements. Clear and professional communication skills, both written and verbal. A team player with the ability to work collaboratively across multiple departments. Additional Information: - £28,000 to £30,000 (DOE) - Bonus - Hybrid working - Early Friday finish This role offers the opportunity to join a supportive and professional finance team within a stable and growing organisation. Responsibilities may evolve over time in line with business needs.