About the role As a Mid Market CSM, you are passionate about and have a world-class track record of creating and sustaining happy, referenceable strategic customers that realize full value from the platform and partnership. You have an exceptional ability to establish and nurture stakeholder relationships and align on value objectives and results, acting as the customer's trusted advisor. Acting as the primary interface between the customer and the internal teams at Abnormal, you are adept at: ensuring clear, measurable success criteria is established and attained, driving adoption of platform best practices to optimize ROI, educating on new/upcoming features (which may qualify cross/upsell opportunities), anticipating and proactively de-escalating issues with scalable solutions, and maintaining a feedback loop for key product enhancements / improvement requests. In this job, you will bring these skills Experience in a Mid Market CSM capacity Strong experience with building and developing long-lasting executive-level relationships (including with CISO's and CIO's) at F500 companies, along with providing an outstanding overall customer experience (measurable in the form of an achieved health score, account retention/growth rate, and % referenceable customers) Experience managing a book of business approaching or exceeding $10M ARR, with $1M ARR accounts within it requiring intensive engagement and advanced planning around value assessment, strategic roadmap and feature request alignment, budgeting, and resourcing / engagement models Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative Soft skills oriented towards developing and retaining a customer's trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response) Strong analytical and organizational skills, with the ability to understand and review the financial return or ROI on the customer's investment Strong written, spoken, and presentation skills, with the ability to communicate effectively with all levels of the organization - both internally and externally Proven ability to introduce and review new product features, best practices, and follow up with customers to advance desired platform adoption/usage Strong technical troubleshooting skills (i.e., previous support or SE experience), and an ability to collaborate, coordinate and escalate issues within a team of product support professionals Previous experience with Saas products, preferably cyber security products Well versed with using case management systems and CRM's (e.g., SFDC / JIRA) Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Role Responsibilities + Deliverables Value Realization: Serve as the 'voice of the customer' and provide internal feedback on how we can better serve them to maximize customer value and retention. Schedule, prepare and deliver Business Reviews for customers, with the top priority of proving ROI that leads to renewals/expansion. Increase customer adoption of key platform features and best practices to maximize ROI, ensuring the basis for retention, satisfaction, and growth. Must be hands on! Relationship Building: Understand your customer's industry trends, business challenges with email security, and current and potential use cases for Abnormal. With understanding of customer needs, establish a strategic, trusted advisor relationship at the highest relevant levels by guiding the customer on best practice usage of the platform to manage risk and meet/exceed their objectives. Develop and nurture Abnormal Security champions within your customer's organization who advocate for the platform based on their positive experience. Success Criteria Alignment: Develop an accurate understanding of how a customer defines achieving success on the Abnormal platform in a mutually verifiable manner, treating such success criteria as a critical measure of health that is defined, maintained, reviewed, and acted upon in a proactive manner. Use customer cadence calls and customer Business Reviews to define success criteria with the customer, prioritize those criteria, and get the customer's own assessment of how we're performing on them to drive appropriate action plans cross-functionally. Account Success Planning: Engage customers' senior decision makers to understand their evolving strategy for email security and to shape Success Planning informed by these goals. Work with the internal Account team and external customer stakeholders to formulate/maintain a Success Plan outlining how Abnormal Security addresses their immediate and future needs (with success metrics). Proactively monitor customer health to reach out to customers before risks or issues escalate and identify remediation options. Cross Functional Collaboration: Partner with Abnormal Security Account Team (Account Executives, Sales Engineers, Support Engineers, etc.) to ensure that customers renew and expand usage. Triage and Risk Mitigation: Monitor customer user trends to recommend to internal teams risk mitigation actions (Product, Support, Services, etc.). Example: work with Engineering to stabilize customer's advanced reporting needs based on repeated case escalations. Coordinate internal actions and schedule customer calls as necessary to address case issues and concerns and ensure all commitments are met. Product Knowledge: Maintain a deep understanding of our product and roadmap, so you can guide customers to success and continue to drive up their Adoption Score. Educate customers on the most relevant features and functionality related to their specific requirements. Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.
Nov 17, 2025
Full time
About the role As a Mid Market CSM, you are passionate about and have a world-class track record of creating and sustaining happy, referenceable strategic customers that realize full value from the platform and partnership. You have an exceptional ability to establish and nurture stakeholder relationships and align on value objectives and results, acting as the customer's trusted advisor. Acting as the primary interface between the customer and the internal teams at Abnormal, you are adept at: ensuring clear, measurable success criteria is established and attained, driving adoption of platform best practices to optimize ROI, educating on new/upcoming features (which may qualify cross/upsell opportunities), anticipating and proactively de-escalating issues with scalable solutions, and maintaining a feedback loop for key product enhancements / improvement requests. In this job, you will bring these skills Experience in a Mid Market CSM capacity Strong experience with building and developing long-lasting executive-level relationships (including with CISO's and CIO's) at F500 companies, along with providing an outstanding overall customer experience (measurable in the form of an achieved health score, account retention/growth rate, and % referenceable customers) Experience managing a book of business approaching or exceeding $10M ARR, with $1M ARR accounts within it requiring intensive engagement and advanced planning around value assessment, strategic roadmap and feature request alignment, budgeting, and resourcing / engagement models Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative Soft skills oriented towards developing and retaining a customer's trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response) Strong analytical and organizational skills, with the ability to understand and review the financial return or ROI on the customer's investment Strong written, spoken, and presentation skills, with the ability to communicate effectively with all levels of the organization - both internally and externally Proven ability to introduce and review new product features, best practices, and follow up with customers to advance desired platform adoption/usage Strong technical troubleshooting skills (i.e., previous support or SE experience), and an ability to collaborate, coordinate and escalate issues within a team of product support professionals Previous experience with Saas products, preferably cyber security products Well versed with using case management systems and CRM's (e.g., SFDC / JIRA) Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Role Responsibilities + Deliverables Value Realization: Serve as the 'voice of the customer' and provide internal feedback on how we can better serve them to maximize customer value and retention. Schedule, prepare and deliver Business Reviews for customers, with the top priority of proving ROI that leads to renewals/expansion. Increase customer adoption of key platform features and best practices to maximize ROI, ensuring the basis for retention, satisfaction, and growth. Must be hands on! Relationship Building: Understand your customer's industry trends, business challenges with email security, and current and potential use cases for Abnormal. With understanding of customer needs, establish a strategic, trusted advisor relationship at the highest relevant levels by guiding the customer on best practice usage of the platform to manage risk and meet/exceed their objectives. Develop and nurture Abnormal Security champions within your customer's organization who advocate for the platform based on their positive experience. Success Criteria Alignment: Develop an accurate understanding of how a customer defines achieving success on the Abnormal platform in a mutually verifiable manner, treating such success criteria as a critical measure of health that is defined, maintained, reviewed, and acted upon in a proactive manner. Use customer cadence calls and customer Business Reviews to define success criteria with the customer, prioritize those criteria, and get the customer's own assessment of how we're performing on them to drive appropriate action plans cross-functionally. Account Success Planning: Engage customers' senior decision makers to understand their evolving strategy for email security and to shape Success Planning informed by these goals. Work with the internal Account team and external customer stakeholders to formulate/maintain a Success Plan outlining how Abnormal Security addresses their immediate and future needs (with success metrics). Proactively monitor customer health to reach out to customers before risks or issues escalate and identify remediation options. Cross Functional Collaboration: Partner with Abnormal Security Account Team (Account Executives, Sales Engineers, Support Engineers, etc.) to ensure that customers renew and expand usage. Triage and Risk Mitigation: Monitor customer user trends to recommend to internal teams risk mitigation actions (Product, Support, Services, etc.). Example: work with Engineering to stabilize customer's advanced reporting needs based on repeated case escalations. Coordinate internal actions and schedule customer calls as necessary to address case issues and concerns and ensure all commitments are met. Product Knowledge: Maintain a deep understanding of our product and roadmap, so you can guide customers to success and continue to drive up their Adoption Score. Educate customers on the most relevant features and functionality related to their specific requirements. Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.
Role based in London or Munich; other Databricks office locations also considered Databricks operates at the leading edge of the Unified Data Analytics and AI space. Our customers turn to us to lead the accelerated innovation that their businesses need to gain first mover advantage in today's ultra competitive landscape. We are looking for a creative, delivery oriented Account Executive to join the team to maximise the phenomenal market opportunity that exists for Databricks in the Adriatics, CEE and Türkiye regions. As an Enterprise Account Executive (New Business) at Databricks you'll focus on acquiring new enterprise customers within these regions and share an informed point of view on the Big Data and Advanced Analytics space. The impact you will have Identify new business opportunities, win new clients and increase the subsequent usage of the Databricks Data Intelligence Platform Assess your accounts and develop a strategy to identify and engage all buying centers and stakeholders Use a solution-based approach to selling and demonstrate value to potential new clients Conclude quick, small wins while managing longer, complex sales cycles Track all customer details including use case, purchase time frames, next steps, and forecasting in Salesforce Own the consumption story with your customers, using demand plans to identify the most viable use cases in each account to maximise the Databricks impact Orchestrate and work with internal teams to maximize the impact on your ecosystem Build exceptional value with all engagements to guide successful negotiations to close point What we look for Track record of achieving and over achieving against quota Experience selling complex software (ideally with a focus on data & AI) to customers within these regions A passion for winning new clients (also known as the hunter mentality!) Strong tenure in previous roles Understanding of consumption based, land and expand sales models advantageous Evidence of creating demand and delivering substantial value for clients Experience working with sales methodologies and process, e.g. account planning, MEDDPICC, Value Selling and accurate forecasting Experience developing partnerships with "champions" and client teams to support execution of your territory plan Fluent English required and one of the regional languages is a plus Bachelor's Degree or equivalent experience preferred About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Nov 16, 2025
Full time
Role based in London or Munich; other Databricks office locations also considered Databricks operates at the leading edge of the Unified Data Analytics and AI space. Our customers turn to us to lead the accelerated innovation that their businesses need to gain first mover advantage in today's ultra competitive landscape. We are looking for a creative, delivery oriented Account Executive to join the team to maximise the phenomenal market opportunity that exists for Databricks in the Adriatics, CEE and Türkiye regions. As an Enterprise Account Executive (New Business) at Databricks you'll focus on acquiring new enterprise customers within these regions and share an informed point of view on the Big Data and Advanced Analytics space. The impact you will have Identify new business opportunities, win new clients and increase the subsequent usage of the Databricks Data Intelligence Platform Assess your accounts and develop a strategy to identify and engage all buying centers and stakeholders Use a solution-based approach to selling and demonstrate value to potential new clients Conclude quick, small wins while managing longer, complex sales cycles Track all customer details including use case, purchase time frames, next steps, and forecasting in Salesforce Own the consumption story with your customers, using demand plans to identify the most viable use cases in each account to maximise the Databricks impact Orchestrate and work with internal teams to maximize the impact on your ecosystem Build exceptional value with all engagements to guide successful negotiations to close point What we look for Track record of achieving and over achieving against quota Experience selling complex software (ideally with a focus on data & AI) to customers within these regions A passion for winning new clients (also known as the hunter mentality!) Strong tenure in previous roles Understanding of consumption based, land and expand sales models advantageous Evidence of creating demand and delivering substantial value for clients Experience working with sales methodologies and process, e.g. account planning, MEDDPICC, Value Selling and accurate forecasting Experience developing partnerships with "champions" and client teams to support execution of your territory plan Fluent English required and one of the regional languages is a plus Bachelor's Degree or equivalent experience preferred About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
SLSQ426R262 Do you want to help solve the world's toughest problems with big data and AI? This is what we do every day at Databricks! Leading a team of Emerging Enterprise & Digital Native Account Executives, you will be measured by achieving your team's overall quota and acquiring new logos for Databricks. You will be expected to land new strategic logos, drive key initiatives to expedite Databricks market penetration in this key area, whilst delivering accurate sales forecasting and reporting. As a senior leader in the UKI region, you will be responsible for defining the sales strategy and sponsoring cross-functional initiatives. This is a fantastic opportunity to build upon a highly talented team building partnerships with new customers from the ground up, in a high growth business which is a hugely impactful part of the EMEA sales organisation. We are looking for owners, who will go the extra mile and want to be the very best at what they do. This position reports directly to the Senior Director, Emerging Enterprise & DNB for UKI. The impact you will have Lead a team of account executives, ensuring you coach them to develop the skills and behaviours they will need to succeed Establish company territory plans, team structure, individual quotas and patches for your team, including investment capacity requirements Report on revenue forecast and strategic GTM programs Partner with cross-functional teams to manage a complete revenue and customer success process Inspire a culture of teamwork, leading with value and achieving desired customer outcomes Develop trust-based relationships with customers and partners to ensure long term success Encourage learning and ongoing understanding of technical product details and our future product roadmap Establish a revenue growth and investment plan in the first 90 days Deliver our strategic growth plans, in collaboration with the other function leaders across EMEA, ensure forecast accuracy and a predictable, high growth business What we look for Experience as a high growth enterprise software sales leader with experience leading sales teams serving Digital Native and Startup customers in the UKI within the Data, AI, Cloud, or SaaS Sales Industry Passionate about hiring, coaching and developing talent with a proven track record of this History of exceeding sales quotas in similar high growth technology companies Focus and emphasis on methodology based sales coaching, MEDDPIC and value based sales with both the business and IT stakeholders including C suite Knowledge of the partner ecosystem to help grow and enhance approaches to territories Success implementing strategies for consumption and commitment based sales revenue models Enthusiasm for the customer acquisition phase of the customer lifecycle and a willingness to try new approaches / disrupt the status quo About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Nov 15, 2025
Full time
SLSQ426R262 Do you want to help solve the world's toughest problems with big data and AI? This is what we do every day at Databricks! Leading a team of Emerging Enterprise & Digital Native Account Executives, you will be measured by achieving your team's overall quota and acquiring new logos for Databricks. You will be expected to land new strategic logos, drive key initiatives to expedite Databricks market penetration in this key area, whilst delivering accurate sales forecasting and reporting. As a senior leader in the UKI region, you will be responsible for defining the sales strategy and sponsoring cross-functional initiatives. This is a fantastic opportunity to build upon a highly talented team building partnerships with new customers from the ground up, in a high growth business which is a hugely impactful part of the EMEA sales organisation. We are looking for owners, who will go the extra mile and want to be the very best at what they do. This position reports directly to the Senior Director, Emerging Enterprise & DNB for UKI. The impact you will have Lead a team of account executives, ensuring you coach them to develop the skills and behaviours they will need to succeed Establish company territory plans, team structure, individual quotas and patches for your team, including investment capacity requirements Report on revenue forecast and strategic GTM programs Partner with cross-functional teams to manage a complete revenue and customer success process Inspire a culture of teamwork, leading with value and achieving desired customer outcomes Develop trust-based relationships with customers and partners to ensure long term success Encourage learning and ongoing understanding of technical product details and our future product roadmap Establish a revenue growth and investment plan in the first 90 days Deliver our strategic growth plans, in collaboration with the other function leaders across EMEA, ensure forecast accuracy and a predictable, high growth business What we look for Experience as a high growth enterprise software sales leader with experience leading sales teams serving Digital Native and Startup customers in the UKI within the Data, AI, Cloud, or SaaS Sales Industry Passionate about hiring, coaching and developing talent with a proven track record of this History of exceeding sales quotas in similar high growth technology companies Focus and emphasis on methodology based sales coaching, MEDDPIC and value based sales with both the business and IT stakeholders including C suite Knowledge of the partner ecosystem to help grow and enhance approaches to territories Success implementing strategies for consumption and commitment based sales revenue models Enthusiasm for the customer acquisition phase of the customer lifecycle and a willingness to try new approaches / disrupt the status quo About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Do you want to help solve the world's toughest problems with Data and AI? This is what we do everyday at Databricks. Reporting to the Head of Public Sector, you will partner with a team of accomplished Data, AI and industry specialists. Your mission will be to promote the use of Databricks across a select group of Public Sector organisations. You will come with an informed and compelling point of view on the Data and Advanced Analytics space which will guide your successful strategy and together with both our teams and partners, allow you to provide exceptional value to our customers within the Local Government and Education sectors. Always looking for new opportunities, you will close new accounts while growing some existing accounts. The impact you will have: Assess your accounts and develop a strategy to identify and engage all buying centres, guiding deals forward to compress decision cycles Use a solution-based approach to selling and creating value for new logo accounts Identify and close quick, small wins while managing longer, complex sales cycles Support the broader Data and AI transformation goals of your customers through a combination of strategic partnerships, well scoped professional services, training and targeted Executive engagement Build exceptional value with all engagements to guide successful negotiations to close Orchestrate and work with teams to maximise the impact on your ecosystem Own the consumption story with your customers, using demand plans to identify the most viable use cases in each account to maximise Databricks' impact. Be Customer focused by delivering technical and business results using the Databricks Intelligence Platform What we look for: Strong background in new business development, closing experience and quota over-achievement when selling to public sector accounts Experience of Public Sector procurement frameworks and mechanisms Sales experience within Cloud software, open source technology, or Data and AI space Experience driving successful adoption of usage-based subscription services (SaaS) and co-selling with AWS, Azure and Google Cloud teams Understanding of how to identify all key uses cases and buying centres in an opportunity to increase the impact and business value of Databricks in an organisation Methods for co-developing business cases and gaining support from C-level Executives Experience of building effective champions, collaborative teams and partnerships to support execution of your territory plan. Understanding of consumption based land and expand sales models Experience of following robust sales methodologies and process, e.g. account planning, MEDDPICC, Value Selling and accurate forecasting We value demonstrated contributions and a consistent track record Eligibility for SC clearance (existing clearances held would be an advantage) About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Nov 15, 2025
Full time
Do you want to help solve the world's toughest problems with Data and AI? This is what we do everyday at Databricks. Reporting to the Head of Public Sector, you will partner with a team of accomplished Data, AI and industry specialists. Your mission will be to promote the use of Databricks across a select group of Public Sector organisations. You will come with an informed and compelling point of view on the Data and Advanced Analytics space which will guide your successful strategy and together with both our teams and partners, allow you to provide exceptional value to our customers within the Local Government and Education sectors. Always looking for new opportunities, you will close new accounts while growing some existing accounts. The impact you will have: Assess your accounts and develop a strategy to identify and engage all buying centres, guiding deals forward to compress decision cycles Use a solution-based approach to selling and creating value for new logo accounts Identify and close quick, small wins while managing longer, complex sales cycles Support the broader Data and AI transformation goals of your customers through a combination of strategic partnerships, well scoped professional services, training and targeted Executive engagement Build exceptional value with all engagements to guide successful negotiations to close Orchestrate and work with teams to maximise the impact on your ecosystem Own the consumption story with your customers, using demand plans to identify the most viable use cases in each account to maximise Databricks' impact. Be Customer focused by delivering technical and business results using the Databricks Intelligence Platform What we look for: Strong background in new business development, closing experience and quota over-achievement when selling to public sector accounts Experience of Public Sector procurement frameworks and mechanisms Sales experience within Cloud software, open source technology, or Data and AI space Experience driving successful adoption of usage-based subscription services (SaaS) and co-selling with AWS, Azure and Google Cloud teams Understanding of how to identify all key uses cases and buying centres in an opportunity to increase the impact and business value of Databricks in an organisation Methods for co-developing business cases and gaining support from C-level Executives Experience of building effective champions, collaborative teams and partnerships to support execution of your territory plan. Understanding of consumption based land and expand sales models Experience of following robust sales methodologies and process, e.g. account planning, MEDDPICC, Value Selling and accurate forecasting We value demonstrated contributions and a consistent track record Eligibility for SC clearance (existing clearances held would be an advantage) About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximize the value they get of our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritised customers Lead the post technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go live and healthy consumption of the workloads where the customer has made the decision to consume Databricks Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organisations Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise Create, own and execute a point of view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs Develop an execution plan that covers all activities of all customer facing technical roles and teams to cover the below work streams: Main use cases moving from 'win' to production Enablement / user growth plan Product adoption (strategy and activities to increase adoption of Databricks' Lakehouse vision) Organic needs for current investment (e.g. cloud cost control, tuning & optimization) Executive and operational governance Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM What we look for: Extensive experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers Programming experience in Python, SQL or Scala Experience in a customer facing pre sales, technical architecture, customer success, or consulting role Understanding of solution architecture related distributed data systems Understanding of how to attribute business value and outcomes to specific project deliverables Technical program, or project management including account, stakeholder and resource management accountability Experience resolving complex and important escalation with senior customer executives Experience conducting open ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects Track record of overachievement against quota, Goals or similar objective targets Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience Can travel up to 30% when needed About Databricks Databricks is the data and AI company. More than 10,000 organisations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratise data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, colour, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government licence for such position, and Employer may decline to proceed with an applicant on this basis alone.
Nov 15, 2025
Full time
At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximize the value they get of our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritised customers Lead the post technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go live and healthy consumption of the workloads where the customer has made the decision to consume Databricks Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organisations Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise Create, own and execute a point of view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs Develop an execution plan that covers all activities of all customer facing technical roles and teams to cover the below work streams: Main use cases moving from 'win' to production Enablement / user growth plan Product adoption (strategy and activities to increase adoption of Databricks' Lakehouse vision) Organic needs for current investment (e.g. cloud cost control, tuning & optimization) Executive and operational governance Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM What we look for: Extensive experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers Programming experience in Python, SQL or Scala Experience in a customer facing pre sales, technical architecture, customer success, or consulting role Understanding of solution architecture related distributed data systems Understanding of how to attribute business value and outcomes to specific project deliverables Technical program, or project management including account, stakeholder and resource management accountability Experience resolving complex and important escalation with senior customer executives Experience conducting open ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects Track record of overachievement against quota, Goals or similar objective targets Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience Can travel up to 30% when needed About Databricks Databricks is the data and AI company. More than 10,000 organisations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratise data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, colour, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government licence for such position, and Employer may decline to proceed with an applicant on this basis alone.
Overview Obsidian Security was founded in 2017 to solve the unaddressed blindspot of SaaS Security. SaaS applications provide the tools employees need to succeed and hold the business' most critical information. If those tools become unavailable or that data is jeopardized, there is a detrimental impact on the organization. Obsidian proudly offers the industry's most comprehensive and powerful SaaS defense solution. We are committed to solving the challenge of SaaS Security for our customers as efficiently and effectively as possible. We're a passionate team optimizing for impact by solving some of the biggest challenges in cybersecurity today. We listen closely to our customers, iterate quickly, and (over) deliver to delight them. Working at Obsidian means contributing to an industry-leading cybersecurity product in an environment where customer satisfaction, privacy, and data ethics are paramount. About the Team We're looking for high energy and ambitious individuals to join our customer-facing teams. You will be the tip of the spear for our technical engagement and will be an ambassador for our company, people, and technology. About the Role We are hiring a talented Senior Sales Engineer to join our team. If you're excited to be part of a winning team, Obsidian Security is a great place to make an impact. A Senior Sales Engineer is responsible for actively driving and managing the technical evaluation stage of the sales process and mentoring and building the team. She/he works with the sales team to technically advise on the sales of Obsidian solutions and is a subject matter expert on SaaS security challenges and solutions. It is a sales engineer's responsibility to partner with prospects in a technical and educational capacity throughout the sales cycle and be the advocate for the customer back to product management and engineering. She/he will work closely with the leadership team to build out the rest of the extended team in the respective regions. The ideal candidate is aggressive, collaborative, and knowledgeable, has worked in an offensive or defensive cybersecurity role, and has strong software engineering abilities. Prepare and deliver technical presentations explaining Obsidian solutions to prospective and existing customers. Partner internally and externally to assess security needs and to determine requirements and alignment of Obsidian solutions to prospect pain points. Conduct solution proof-of-value engagements to obtain technical wins. Conduct field reconnaissance to provide feedback and insights to product management and engineering. Qualifications for Senior Sales Engineer: A strong commitment to the Obsidian Code: Customers Win, We Win. One Obsidian, One Score. Do Great Things Together. Everyone is a Pioneer A strong blend of communication abilities and technical skills to be the field-facing technical ambassador for Obsidian Expert-level knowledge of cybersecurity, especially Cloud and SaaS security concerns Experience interacting with APIs, integrations, and middleware Competitive and market intelligence reconnaissance abilities Understanding of routes to market and ability to represent Obsidian with a wide variety of partnerships Experience with cybersecurity solution stacks and how Obsidian is complementary or competitive Presentation skills for crafting and delivering thought-leadership presentations at security conferences and webinars Willingness to travel depending on customer opportunities and role Employee Benefits Our competitive benefits packages are designed to support our employees' well-being, both at work and at home. Our US based employees enjoy: Competitive compensation with equity and 401k Comprehensive healthcare with dental and vision coverage Flexible paid time off and paid holiday time off 12 weeks of new parent or family leave Personal and professional development resources For more details on our US benefits, or for information on our international benefits, please see here. Pay Transparency Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location, as well as the knowledge, skills and experience of the candidate. In addition to a competitive base salary, this position is eligible for equity awards and may be eligible for incentive compensation based on factors such as experience, skills, and location. At Obsidian, we are proud to be an equal-opportunity employer. We value diversity and hire for talent, passion, and compassion. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization. If you have a need that requires accommodation, please contact Information collected and processed as part of any job applications you choose to submit is subject to Obsidian's Applicant Privacy Policy. Base Salary Range £90,000 - £113,500 GBP
Nov 03, 2025
Full time
Overview Obsidian Security was founded in 2017 to solve the unaddressed blindspot of SaaS Security. SaaS applications provide the tools employees need to succeed and hold the business' most critical information. If those tools become unavailable or that data is jeopardized, there is a detrimental impact on the organization. Obsidian proudly offers the industry's most comprehensive and powerful SaaS defense solution. We are committed to solving the challenge of SaaS Security for our customers as efficiently and effectively as possible. We're a passionate team optimizing for impact by solving some of the biggest challenges in cybersecurity today. We listen closely to our customers, iterate quickly, and (over) deliver to delight them. Working at Obsidian means contributing to an industry-leading cybersecurity product in an environment where customer satisfaction, privacy, and data ethics are paramount. About the Team We're looking for high energy and ambitious individuals to join our customer-facing teams. You will be the tip of the spear for our technical engagement and will be an ambassador for our company, people, and technology. About the Role We are hiring a talented Senior Sales Engineer to join our team. If you're excited to be part of a winning team, Obsidian Security is a great place to make an impact. A Senior Sales Engineer is responsible for actively driving and managing the technical evaluation stage of the sales process and mentoring and building the team. She/he works with the sales team to technically advise on the sales of Obsidian solutions and is a subject matter expert on SaaS security challenges and solutions. It is a sales engineer's responsibility to partner with prospects in a technical and educational capacity throughout the sales cycle and be the advocate for the customer back to product management and engineering. She/he will work closely with the leadership team to build out the rest of the extended team in the respective regions. The ideal candidate is aggressive, collaborative, and knowledgeable, has worked in an offensive or defensive cybersecurity role, and has strong software engineering abilities. Prepare and deliver technical presentations explaining Obsidian solutions to prospective and existing customers. Partner internally and externally to assess security needs and to determine requirements and alignment of Obsidian solutions to prospect pain points. Conduct solution proof-of-value engagements to obtain technical wins. Conduct field reconnaissance to provide feedback and insights to product management and engineering. Qualifications for Senior Sales Engineer: A strong commitment to the Obsidian Code: Customers Win, We Win. One Obsidian, One Score. Do Great Things Together. Everyone is a Pioneer A strong blend of communication abilities and technical skills to be the field-facing technical ambassador for Obsidian Expert-level knowledge of cybersecurity, especially Cloud and SaaS security concerns Experience interacting with APIs, integrations, and middleware Competitive and market intelligence reconnaissance abilities Understanding of routes to market and ability to represent Obsidian with a wide variety of partnerships Experience with cybersecurity solution stacks and how Obsidian is complementary or competitive Presentation skills for crafting and delivering thought-leadership presentations at security conferences and webinars Willingness to travel depending on customer opportunities and role Employee Benefits Our competitive benefits packages are designed to support our employees' well-being, both at work and at home. Our US based employees enjoy: Competitive compensation with equity and 401k Comprehensive healthcare with dental and vision coverage Flexible paid time off and paid holiday time off 12 weeks of new parent or family leave Personal and professional development resources For more details on our US benefits, or for information on our international benefits, please see here. Pay Transparency Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location, as well as the knowledge, skills and experience of the candidate. In addition to a competitive base salary, this position is eligible for equity awards and may be eligible for incentive compensation based on factors such as experience, skills, and location. At Obsidian, we are proud to be an equal-opportunity employer. We value diversity and hire for talent, passion, and compassion. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization. If you have a need that requires accommodation, please contact Information collected and processed as part of any job applications you choose to submit is subject to Obsidian's Applicant Privacy Policy. Base Salary Range £90,000 - £113,500 GBP
About You As a CSM, you are passionate about and have a world-class track record of creating and sustaining happy, referenceable customers that realize full value from the platform and partnership. You have an exceptional ability to establish and nurture stakeholder relationships and align on value objectives and results, acting as the customer's trusted advisor. Acting as the primary interface between the customer and the internal teams at Abnormal, you are adept at: ensuring clear, measurable success criteria is established and attained, driving adoption of platform best practices to optimize ROI, educating on new/upcoming features (which may qualify cross/upsell opportunities), anticipating and proactively de-escalating issues with scalable solutions, and maintaining a feedback loop for key product enhancements / improvement requests. In this job, you will bring these skills 2+ years experience in a CSM capacity, with 5+ yrs. experience in an enterprise SaaS product support environment Fluent in both English and German languages Strong experience with building and developing long-lasting executive-level relationships (including with CISO's and CIO's) at F500 companies, along with providing an outstanding overall customer experience (measurable in the form of an achieved health score, account retention/growth rate, and % referenceable customers) Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative Soft skills oriented towards developing and retaining a customer's trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response) Strong analytical and organizational skills, with the ability to understand and review the financial return or ROI on the customer's investment Strong written, spoken, and presentation skills, with the ability to communicate effectively with all levels of the organization - both internally and externally Proven ability to introduce and review new product features, best practices, and follow up with customers to advance desired platform adoption/usage Strong technical troubleshooting skills (i.e., previous support or SE experience), and an ability to collaborate, coordinate and escalate issues within a team of product support professionals Previous experience with Internet and networking technologies and products, including email security products Well versed with using case management systems and CRM's (e.g., SFDC / JIRA) Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Role Responsibilities + Deliverables Value Realization: Serve as the 'voice of the customer' and provide internal feedback on how we can better serve them to maximize customer value and retention. Schedule, prepare and deliver Business Reviews for customers, with the top priority of proving ROI that leads to renewals/expansion. Increase customer adoption of key platform features and best practices to maximize ROI, ensuring the basis for retention, satisfaction, and growth. Product Knowledge: Maintain a deep understanding of our product and roadmap, so you can guide customers to success and continue to drive up their Adoption Score. Educate customers on the most relevant features and functionality related to their specific requirements. Relationship Building: Understand your customer's industry trends, business challenges with email security, and current and potential use cases for Abnormal. With understanding of customer needs, establish a strategic, trusted advisor relationship at the highest relevant levels by guiding the customer on best practice usage of the platform to manage risk and meet/exceed their objectives. Develop and nurture Abnormal Security champions within your customer's organization who advocate for the platform based on their positive experience. Account Success Planning: Engage customers' senior decision makers to understand their evolving strategy for email security and to shape Success Planning informed by these goals. Work with the internal Account team and external customer stakeholders to formulate/maintain a Success Plan outlining how Abnormal Security addresses their immediate and future needs (with success metrics). Proactively monitor customer health to reach out to customers before risks or issues escalate and identify remediation options. Cross Functional Collaboration: Partner with Abnormal Security Account Team (Account Executives, Sales Engineers, Support Engineers, etc.) to ensure that customers renew and expand usage. Triage and Risk Mitigation: Monitor customer user trends to recommend to internal teams risk mitigation actions (Product, Support, Services, etc.). Example: work with Engineering to stabilize customer's advanced reporting needs based on repeated case escalations. Coordinate internal actions and schedule customer calls as necessary to address case issues and concerns and ensure all commitments are met. Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.
Nov 01, 2025
Full time
About You As a CSM, you are passionate about and have a world-class track record of creating and sustaining happy, referenceable customers that realize full value from the platform and partnership. You have an exceptional ability to establish and nurture stakeholder relationships and align on value objectives and results, acting as the customer's trusted advisor. Acting as the primary interface between the customer and the internal teams at Abnormal, you are adept at: ensuring clear, measurable success criteria is established and attained, driving adoption of platform best practices to optimize ROI, educating on new/upcoming features (which may qualify cross/upsell opportunities), anticipating and proactively de-escalating issues with scalable solutions, and maintaining a feedback loop for key product enhancements / improvement requests. In this job, you will bring these skills 2+ years experience in a CSM capacity, with 5+ yrs. experience in an enterprise SaaS product support environment Fluent in both English and German languages Strong experience with building and developing long-lasting executive-level relationships (including with CISO's and CIO's) at F500 companies, along with providing an outstanding overall customer experience (measurable in the form of an achieved health score, account retention/growth rate, and % referenceable customers) Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative Soft skills oriented towards developing and retaining a customer's trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response) Strong analytical and organizational skills, with the ability to understand and review the financial return or ROI on the customer's investment Strong written, spoken, and presentation skills, with the ability to communicate effectively with all levels of the organization - both internally and externally Proven ability to introduce and review new product features, best practices, and follow up with customers to advance desired platform adoption/usage Strong technical troubleshooting skills (i.e., previous support or SE experience), and an ability to collaborate, coordinate and escalate issues within a team of product support professionals Previous experience with Internet and networking technologies and products, including email security products Well versed with using case management systems and CRM's (e.g., SFDC / JIRA) Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Role Responsibilities + Deliverables Value Realization: Serve as the 'voice of the customer' and provide internal feedback on how we can better serve them to maximize customer value and retention. Schedule, prepare and deliver Business Reviews for customers, with the top priority of proving ROI that leads to renewals/expansion. Increase customer adoption of key platform features and best practices to maximize ROI, ensuring the basis for retention, satisfaction, and growth. Product Knowledge: Maintain a deep understanding of our product and roadmap, so you can guide customers to success and continue to drive up their Adoption Score. Educate customers on the most relevant features and functionality related to their specific requirements. Relationship Building: Understand your customer's industry trends, business challenges with email security, and current and potential use cases for Abnormal. With understanding of customer needs, establish a strategic, trusted advisor relationship at the highest relevant levels by guiding the customer on best practice usage of the platform to manage risk and meet/exceed their objectives. Develop and nurture Abnormal Security champions within your customer's organization who advocate for the platform based on their positive experience. Account Success Planning: Engage customers' senior decision makers to understand their evolving strategy for email security and to shape Success Planning informed by these goals. Work with the internal Account team and external customer stakeholders to formulate/maintain a Success Plan outlining how Abnormal Security addresses their immediate and future needs (with success metrics). Proactively monitor customer health to reach out to customers before risks or issues escalate and identify remediation options. Cross Functional Collaboration: Partner with Abnormal Security Account Team (Account Executives, Sales Engineers, Support Engineers, etc.) to ensure that customers renew and expand usage. Triage and Risk Mitigation: Monitor customer user trends to recommend to internal teams risk mitigation actions (Product, Support, Services, etc.). Example: work with Engineering to stabilize customer's advanced reporting needs based on repeated case escalations. Coordinate internal actions and schedule customer calls as necessary to address case issues and concerns and ensure all commitments are met. Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.
Your work will change lives. Including your own. The Impact You'll Make Recursion is seeking a highly strategic People Director, UK, to play a pivotal role in leading and shaping our people strategy and operations within the UK while supporting our North American and EOR (employer of record) operations. Based in either our London or Milton Park site (with travel expected between both), you will act as a critical business partner who leverages data and predictive analytics to inform strategic decisions and accelerate growth. You will be instrumental in driving initiatives that enhance the employee experience and ensure our people infrastructure, processes, and programs align with our ambitious mission and growth. You are excited about pioneering the use of AI and automation to accelerate our people's experience of work. You will develop and execute scalable, tech-enabled, people-centric solutions, ensuring a positive employee experience across the UK, EU, Canada, and the US. This role is for you if you are passionate about building and supporting high-performing teams, excel at transforming complex data into compelling narratives, thrive on improving people processes with an AI-first mindset and a human touch, and enjoy the full scope of strategic partnership in an international environment. In this role, you will: Act as a highly strategic People Business Partner to key UK and global leaders (with a close partnership with the CFO and CSO and their organisations), translating business priorities into tangible People strategies that accelerate growth and performance. Drive innovation in People processes, actively pioneering the identification and implementation of cutting-edge AI and automation-first solutions to deliver exceptional service, operational excellence, and robust compliance across the UK and globally. Be a trusted advisor on UK/EU people operations and employee experience. Act as the UK ER Lead and provide support for global Employee Relations matters. Take ownership of People Data management and ensure GDPR compliance. Curate and implement policies and procedures aligned with business needs, UK/EU labor laws, and company culture. Partner with other People Teams (e.g., Talent Acquisition, Reward), Finance, and Legal to align operations with organizational objectives. Champion a data-driven approach to People strategy and operations, leveraging data and analytics to identify trends, measure impact, and craft compelling narratives for senior leaders to inform strategic decision-making. Provide project leadership for Global People Operations initiatives. Deputise for the Executive Director, Global People Operations as needed. The Team You Will Join: Recursion's People Team creates the conditions to enable and sustain high-performing teams, and helps employees do the best work of their careers. We are talent scouts and partners, creating experiences and outcomes that support our employees and drive business success. We focus on scalable solutions that add value across geographies, while providing individual advisory partnership and support where it matters most. With a people + data approach, we ensure Recursion has the people, culture and operating dynamics to accelerate drug discovery and get medicines to patients faster. Reporting directly to the VP, People Experience, you will be a key leader within the global People Operations & Experience team. The team's purpose is to establish a solid foundation, providing overarching support to the wider People team and the business. Focused on the employee experience, payroll, benefits, compliance, and HR systems, they create efficient, scalable solutions that constantly improve what it feels like to work at Recursion. With a data-driven and people-first approach, they align people operations with company goals, fostering a productive and engaging workplace culture. You will play a crucial role in building scalable tech-enabled People infrastructure. The Experience You'll Need: Proven track record of operating as a highly strategic, consultative People Business Partner, adept at influencing and advising senior leadership on organizational design, workforce planning, and change management, particularly within high-growth, tech-enabled organizations, to achieve critical business objectives. 5+ years of experience in progressively more senior People/HR leadership role within tech-enabled industries. Demonstrated ability to transform complex HR data and analytics into clear, actionable insights and strategic recommendations for executive leadership. Experience in evaluating, deploying, and managing AI and automation-first solutions within HR/People Operations to drive efficiency and enhance the employee experience. Strong, practical understanding of UK employment law and Employee Relations practices. Experience with EU employment law is a great plus. Experience in developing and mentoring team members. Strong project management skills and a mindset for process improvement and operational excellence. Excellent communication, influencing, and collaboration skills, capable of working effectively in a global, matrixed organization with sensitivity to cultural differences. Working Location & Compensation: This position can be based at one of our offices located in London or Milton Park. Regular travel between both sites will be required. At Recursion, we believe that every employee should be compensated fairly. Based on the skill and level of experience required for this role, the estimated current annual base range for this role is: £109,700 - £144,000 GBP. You will also be eligible for an annual bonus and equity compensation, as well as a comprehensive benefits package. The Values We Hope You Share: We act boldly with integrity. We are unconstrained in our thinking, take calculated risks, and push boundaries, but never at the expense of ethics, science, or trust. We care deeply and engage directly. Caring means holding a deep sense of responsibility and respect - showing up, speaking honestly, and taking action. We learn actively and adapt rapidly. Progress comes from doing. We experiment, test, and refine, embracing iteration over perfection. We move with urgency because patients are waiting. Speed isn't about rushing but about moving the needle every day. We take ownership and accountability. Through ownership and accountability, we enable trust and autonomy-leaders take accountability for decisive action, and teams own outcomes together. We are One Recursion. True cross-functional collaboration is about trust, clarity, humility, and impact. Through sharing, we can be greater than the sum of our individual capabilities. Our values underpin the employee experience at Recursion. They are the character and personality of the company demonstrated through how we communicate, support one another, spend our time, make decisions, and celebrate collectively. More About Recursion Recursion (NASDAQ: RXRX) is a clinical stage TechBio company leading the space by decoding biology to radically improve lives. Enabling its mission is the Recursion OS, a platform built across diverse technologies that continuously generate one of the world's largest proprietary biological and chemical datasets. Recursion leverages sophisticated machine-learning algorithms to distill from its dataset a collection of trillions of searchable relationships across biology and chemistry unconstrained by human bias. By commanding massive experimental scale - up to millions of wet lab experiments weekly - and massive computational scale - owning and operating one of the most powerful supercomputers in the world, Recursion is uniting technology, biology and chemistry to advance the future of medicine. Recursion is headquartered in Salt Lake City, where it is a founding member of BioHive, the Utah life sciences industry collective. Recursion also has offices in Toronto, Montréal, New York, London, Oxford area, and the San Francisco Bay area. Learn more at , or connect on X (formerly Twitter) and LinkedIn. Recursion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, local, or provincial human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Recruitment & Staffing Agencies: Recursion Pharmaceuticals and its affiliate companies do not accept resumes from any source other than candidates. The submission of resumes by recruitment or staffing agencies to Recursion or its employees is strictly prohibited unless contacted directly by Recursion's internal Talent Acquisition team. Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of Recursion, and Recursion will not owe any referral or other fees. Our team will communicate directly with candidates who are not represented by an agent or intermediary unless otherwise agreed to prior to interviewing for the job.
Oct 31, 2025
Full time
Your work will change lives. Including your own. The Impact You'll Make Recursion is seeking a highly strategic People Director, UK, to play a pivotal role in leading and shaping our people strategy and operations within the UK while supporting our North American and EOR (employer of record) operations. Based in either our London or Milton Park site (with travel expected between both), you will act as a critical business partner who leverages data and predictive analytics to inform strategic decisions and accelerate growth. You will be instrumental in driving initiatives that enhance the employee experience and ensure our people infrastructure, processes, and programs align with our ambitious mission and growth. You are excited about pioneering the use of AI and automation to accelerate our people's experience of work. You will develop and execute scalable, tech-enabled, people-centric solutions, ensuring a positive employee experience across the UK, EU, Canada, and the US. This role is for you if you are passionate about building and supporting high-performing teams, excel at transforming complex data into compelling narratives, thrive on improving people processes with an AI-first mindset and a human touch, and enjoy the full scope of strategic partnership in an international environment. In this role, you will: Act as a highly strategic People Business Partner to key UK and global leaders (with a close partnership with the CFO and CSO and their organisations), translating business priorities into tangible People strategies that accelerate growth and performance. Drive innovation in People processes, actively pioneering the identification and implementation of cutting-edge AI and automation-first solutions to deliver exceptional service, operational excellence, and robust compliance across the UK and globally. Be a trusted advisor on UK/EU people operations and employee experience. Act as the UK ER Lead and provide support for global Employee Relations matters. Take ownership of People Data management and ensure GDPR compliance. Curate and implement policies and procedures aligned with business needs, UK/EU labor laws, and company culture. Partner with other People Teams (e.g., Talent Acquisition, Reward), Finance, and Legal to align operations with organizational objectives. Champion a data-driven approach to People strategy and operations, leveraging data and analytics to identify trends, measure impact, and craft compelling narratives for senior leaders to inform strategic decision-making. Provide project leadership for Global People Operations initiatives. Deputise for the Executive Director, Global People Operations as needed. The Team You Will Join: Recursion's People Team creates the conditions to enable and sustain high-performing teams, and helps employees do the best work of their careers. We are talent scouts and partners, creating experiences and outcomes that support our employees and drive business success. We focus on scalable solutions that add value across geographies, while providing individual advisory partnership and support where it matters most. With a people + data approach, we ensure Recursion has the people, culture and operating dynamics to accelerate drug discovery and get medicines to patients faster. Reporting directly to the VP, People Experience, you will be a key leader within the global People Operations & Experience team. The team's purpose is to establish a solid foundation, providing overarching support to the wider People team and the business. Focused on the employee experience, payroll, benefits, compliance, and HR systems, they create efficient, scalable solutions that constantly improve what it feels like to work at Recursion. With a data-driven and people-first approach, they align people operations with company goals, fostering a productive and engaging workplace culture. You will play a crucial role in building scalable tech-enabled People infrastructure. The Experience You'll Need: Proven track record of operating as a highly strategic, consultative People Business Partner, adept at influencing and advising senior leadership on organizational design, workforce planning, and change management, particularly within high-growth, tech-enabled organizations, to achieve critical business objectives. 5+ years of experience in progressively more senior People/HR leadership role within tech-enabled industries. Demonstrated ability to transform complex HR data and analytics into clear, actionable insights and strategic recommendations for executive leadership. Experience in evaluating, deploying, and managing AI and automation-first solutions within HR/People Operations to drive efficiency and enhance the employee experience. Strong, practical understanding of UK employment law and Employee Relations practices. Experience with EU employment law is a great plus. Experience in developing and mentoring team members. Strong project management skills and a mindset for process improvement and operational excellence. Excellent communication, influencing, and collaboration skills, capable of working effectively in a global, matrixed organization with sensitivity to cultural differences. Working Location & Compensation: This position can be based at one of our offices located in London or Milton Park. Regular travel between both sites will be required. At Recursion, we believe that every employee should be compensated fairly. Based on the skill and level of experience required for this role, the estimated current annual base range for this role is: £109,700 - £144,000 GBP. You will also be eligible for an annual bonus and equity compensation, as well as a comprehensive benefits package. The Values We Hope You Share: We act boldly with integrity. We are unconstrained in our thinking, take calculated risks, and push boundaries, but never at the expense of ethics, science, or trust. We care deeply and engage directly. Caring means holding a deep sense of responsibility and respect - showing up, speaking honestly, and taking action. We learn actively and adapt rapidly. Progress comes from doing. We experiment, test, and refine, embracing iteration over perfection. We move with urgency because patients are waiting. Speed isn't about rushing but about moving the needle every day. We take ownership and accountability. Through ownership and accountability, we enable trust and autonomy-leaders take accountability for decisive action, and teams own outcomes together. We are One Recursion. True cross-functional collaboration is about trust, clarity, humility, and impact. Through sharing, we can be greater than the sum of our individual capabilities. Our values underpin the employee experience at Recursion. They are the character and personality of the company demonstrated through how we communicate, support one another, spend our time, make decisions, and celebrate collectively. More About Recursion Recursion (NASDAQ: RXRX) is a clinical stage TechBio company leading the space by decoding biology to radically improve lives. Enabling its mission is the Recursion OS, a platform built across diverse technologies that continuously generate one of the world's largest proprietary biological and chemical datasets. Recursion leverages sophisticated machine-learning algorithms to distill from its dataset a collection of trillions of searchable relationships across biology and chemistry unconstrained by human bias. By commanding massive experimental scale - up to millions of wet lab experiments weekly - and massive computational scale - owning and operating one of the most powerful supercomputers in the world, Recursion is uniting technology, biology and chemistry to advance the future of medicine. Recursion is headquartered in Salt Lake City, where it is a founding member of BioHive, the Utah life sciences industry collective. Recursion also has offices in Toronto, Montréal, New York, London, Oxford area, and the San Francisco Bay area. Learn more at , or connect on X (formerly Twitter) and LinkedIn. Recursion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, local, or provincial human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Recruitment & Staffing Agencies: Recursion Pharmaceuticals and its affiliate companies do not accept resumes from any source other than candidates. The submission of resumes by recruitment or staffing agencies to Recursion or its employees is strictly prohibited unless contacted directly by Recursion's internal Talent Acquisition team. Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of Recursion, and Recursion will not owe any referral or other fees. Our team will communicate directly with candidates who are not represented by an agent or intermediary unless otherwise agreed to prior to interviewing for the job.
The Company You'll Join Carta connects founders, investors, and limited partners through world-class software, purpose-built for everyone in venture capital, private equity and private credit. Trusted by 65,000+ companies in 160+ countries, Carta's platform of software and services lays the groundwork so you can build, invest, and scale with confidence. Carta's Fund Administration platform supports 9,000+ funds and SPVs, representing nearly $185B in assets under management, with tools designed to enhance the strategic impact of fund CFOs. Recognized by Fortune, Forbes, Fast Company, Inc. and Great Places to Work, Carta is shaping the future of private market infrastructure. Together, Carta is creating the end-to-end ERP platform for private markets. Traditional ERP solutions don't work for Private Funds. Private capital markets need a comprehensive software solution to replace outdated spreadsheets and fragmented service providers. Carta's software for the Office of the Fund CFO does just that - it's a new category of software to make private markets look more like public markets - a connected ERP for private capital. For more information about our offices and culture, check out our Carta careers page. The Problems You'll Solve At Carta, our employees set out on a mission to unlock the power of equity ownership for more people in more places. We believe that the problems we solve today unlock the opportunities of tomorrow. As a Corporate Counsel you'll work to: Partner with our EU business teams on localised product and service offerings (such as equity management, equity transactions, fund administration, and SPV administration), special projects, and complex strategic initiatives. Support go-to-market activities for our EU teams, including sales and marketing activities across Fund Administration and Corporations, review and negotiation of sales contracts, and legal and regulatory work due to expansion into specific EU countries. Partner with cross-functional legal experts and internal stakeholders to advise on the product and customer experience, including go-to-market, marketing, sales, and customer service. Review, negotiate and draft a wide range of commercial agreements, including partnership agreements, and joint venture agreements. The Team You'll Work With You'll be joining our Legal team. About You We are looking for a Corporate Counsel who can help the Carta legal team provide cutting edge legal advice to cross-functional teams on our corporate cap table management and fund administration businesses. This attorney will partner with other groups to help them navigate through challenging issues, and bring a business-oriented, pragmatic mindset to solving legal, regulatory and commercial problems in a fast-scaling company. You must be able to manage complex and sensitive cross-functional projects and help business leaders make smart decisions by utilising your legal experience and expertise to bear on the complicated problems we are trying to solve. A local LL.B. degree, and membership in the UK Bar 4+ years of experience as a practicing attorney at a leading law firm and as in-house counsel recommended. Strong understanding of software technology and cloud services, associated business models, and technology industry trends. Knowledge of venture capital and/or private equity law, securities regulation, and/or fund administration, and related trends and business practices. Must be inquisitive, enthusiastic about technology, enjoy working hard, have a solution mindset and being continually challenged, and demonstrate sound judgment even in ambiguous situations. Excellent organisational skills, ability to manage multiple projects at once, follow through, and meet tight deadlines. A commitment to provide high quality client service and a strong desire to build trusted advisor relationships with key clients and executives. Ability to distill complex legal concepts into simple, actionable recommendations. Ability to manage and handle sensitive and confidential information with the highest levels of integrity, ethical standards, discretion and sound judgment. High level of integrity, attention to detail and excellent writing, communication and interpersonal skills. Team player, able to collaborate across various teams and levels and form strong working relationships with colleagues and counterparties in a fast-paced work environment. Disclosures We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, please connect with the talent partner via email. Carta uses E-Verify in the United States for employment authorization. See the E-Verify and Department of Justice websites for more details. For information on our data privacy policies, see Privacy, CA Candidate Privacy, and Brazil Transparency Report. Please note that all official communications from us will come from domain. Report any contact from unapproved domains to .
Oct 31, 2025
Full time
The Company You'll Join Carta connects founders, investors, and limited partners through world-class software, purpose-built for everyone in venture capital, private equity and private credit. Trusted by 65,000+ companies in 160+ countries, Carta's platform of software and services lays the groundwork so you can build, invest, and scale with confidence. Carta's Fund Administration platform supports 9,000+ funds and SPVs, representing nearly $185B in assets under management, with tools designed to enhance the strategic impact of fund CFOs. Recognized by Fortune, Forbes, Fast Company, Inc. and Great Places to Work, Carta is shaping the future of private market infrastructure. Together, Carta is creating the end-to-end ERP platform for private markets. Traditional ERP solutions don't work for Private Funds. Private capital markets need a comprehensive software solution to replace outdated spreadsheets and fragmented service providers. Carta's software for the Office of the Fund CFO does just that - it's a new category of software to make private markets look more like public markets - a connected ERP for private capital. For more information about our offices and culture, check out our Carta careers page. The Problems You'll Solve At Carta, our employees set out on a mission to unlock the power of equity ownership for more people in more places. We believe that the problems we solve today unlock the opportunities of tomorrow. As a Corporate Counsel you'll work to: Partner with our EU business teams on localised product and service offerings (such as equity management, equity transactions, fund administration, and SPV administration), special projects, and complex strategic initiatives. Support go-to-market activities for our EU teams, including sales and marketing activities across Fund Administration and Corporations, review and negotiation of sales contracts, and legal and regulatory work due to expansion into specific EU countries. Partner with cross-functional legal experts and internal stakeholders to advise on the product and customer experience, including go-to-market, marketing, sales, and customer service. Review, negotiate and draft a wide range of commercial agreements, including partnership agreements, and joint venture agreements. The Team You'll Work With You'll be joining our Legal team. About You We are looking for a Corporate Counsel who can help the Carta legal team provide cutting edge legal advice to cross-functional teams on our corporate cap table management and fund administration businesses. This attorney will partner with other groups to help them navigate through challenging issues, and bring a business-oriented, pragmatic mindset to solving legal, regulatory and commercial problems in a fast-scaling company. You must be able to manage complex and sensitive cross-functional projects and help business leaders make smart decisions by utilising your legal experience and expertise to bear on the complicated problems we are trying to solve. A local LL.B. degree, and membership in the UK Bar 4+ years of experience as a practicing attorney at a leading law firm and as in-house counsel recommended. Strong understanding of software technology and cloud services, associated business models, and technology industry trends. Knowledge of venture capital and/or private equity law, securities regulation, and/or fund administration, and related trends and business practices. Must be inquisitive, enthusiastic about technology, enjoy working hard, have a solution mindset and being continually challenged, and demonstrate sound judgment even in ambiguous situations. Excellent organisational skills, ability to manage multiple projects at once, follow through, and meet tight deadlines. A commitment to provide high quality client service and a strong desire to build trusted advisor relationships with key clients and executives. Ability to distill complex legal concepts into simple, actionable recommendations. Ability to manage and handle sensitive and confidential information with the highest levels of integrity, ethical standards, discretion and sound judgment. High level of integrity, attention to detail and excellent writing, communication and interpersonal skills. Team player, able to collaborate across various teams and levels and form strong working relationships with colleagues and counterparties in a fast-paced work environment. Disclosures We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, please connect with the talent partner via email. Carta uses E-Verify in the United States for employment authorization. See the E-Verify and Department of Justice websites for more details. For information on our data privacy policies, see Privacy, CA Candidate Privacy, and Brazil Transparency Report. Please note that all official communications from us will come from domain. Report any contact from unapproved domains to .
Location United Kingdom, Belgium Employment Type Full time Location Type Remote Department Customer Experience A platform you can believe in: Immersive One is leading people-centric cyber resilience across the globe. Partner with Immersive's enterprise customers within this region to provide world-class onboarding and enablement experiences in their journey towards building cyber resilience, with readiness to tackle the cyber threats of tomorrow! If that excites you, read on! Immersive help prove and improve your cyber resilience, by simulating real-world threats, testing your skills, and measuring performance. We put your readiness to the ultimate test. From sharpening technical capabilities to making high-pressure decisions, our platform allows you to assess every angle, pinpoint areas for growth, and prove your ability to tackle evolving threats with unwavering confidence. Immersive was founded in 2017, from a cargo container in Bristol, UK we've grown to over 300 employees globally, announced funding of more than £150 million and been voted a Best place to work on multiple occasions! Customer Success Manager - Remote within UK or Belgium Immersive is hiring! Could you be our next Customer Success Manager? We're looking for an experienced, proactive and value-driven individual to join our established Customer Experience team in the UK. The essence of our Customer Success team is customer obsession. In fact, "Customer Centricity" is a core company value and embraced by every Immersive employee to support your efforts as champion of the customer voice. Reporting directly to our Director of Customer Success and based out of either the UK or Belgium, you will manage our regional customers through the entirety of their lifecycle: from onboarding to upsell to renewal, and align their strategic objectives with the Immersive One platform's proven outcomes. With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like "The best tool for learning cyber security", "A great platform to learn and gain hands on experience on tools" and "Immersive is a must have for every organisation," you can see why customer obsession is the core of who we are, and our Customer Success Managers are the key pillar in elevating the customer voice and accelerating time to value. Our most successful customer success managers here are consultative, customer centric and constantly expanding their knowledge through cross-team collaboration. You will partner with our Sales and Solution Consulting teams as you conduct POVs with existing customers, execute EBRs, and identify opportunities to expand the customer relationship. Additionally you will build and leverage relationships with Cyber Resilience Advisors, Product Marketing and our Cyber & Engineering teams. As one of the senior individual contributors in the team, your main responsibilities will include: Partner with our customers to ensure effective onboarding - setting them up for success Create and execute a communications plan to engage effectively throughout the customer journey Align strategy and build programs for customers, with objectives and measurable outcomes Collaborate with our product and customer support team to share new features Nurture upsell and cross-sell opportunities in partnership with sales to increase account penetration Monitor CSAT and resolve concerns with the assistance of internal teams. Sounds good? We'd love to hear from you if you have proven experience in the following areas: A number of years experience in Customer Success, account management, or equivalent within a SaaS environment. Experience in Cybersecurity or Cyber Risk Management is strongly preferred Exceptional planning, presentation, and written communication skills. Experience in implementing customer solutions and client management Experience in project management with a proven track record of managing multiple projects to completion, along with excellent planning and organisational skills Ability to maintain a high-valued outcome-based relationship with a diverse customer profile base Based in either the UK or Belgium. If you are able to speak fluent German or French (or both!) this would be highly desirable Immersive's growth has been fuelled by our values that underpin everything we do, here's how they relate to this role: Driven - We push the boundaries of innovation, acting swiftly to achieve ambitious outcomes. Our drive embodies a culture of ambition, where challenges are stepping stones to excellence. Inclusive - Our strength lies in diversity, fostering a culture where every individual contributes to our collective strength. We champion open dialogue and empathy, ensuring a collaborative, inclusive workplace. Customer Centric - We seek to develop deep relationships with our customers to help them achieve their business outcomes. We exceed our customers and partners' expectations by crafting products, services and experiences that surprise, delight and ensure they feel valued and supported every day. One Team - We are a talented global team working together to achieve our vision. Central to our ethos, resilience means adapting and thriving in adversity. It guides our innovation, ensuring we and our clients are prepared for the future. We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work. Excited by the above? We're ready to receive your application! As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work: Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave + 2 volunteering days and birthday day off Look after your family and yourself with enhanced parental leave, mindfulness groups, critical illness cover, Career and learning development through the platform and our 'Learn Anything' fund Share in the companies success with share options, sales incentives and Recognition & Rewards for doing great work and living our values and behaviours Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours, job share, remote working We're a sociable, tight-knit team with monthly socials, and sports clubs. Our socials have included everything from pottery painting and paper mask making, to movie nights and escape rooms While this is a remote position, we do all meet in our EMEA HQ on a bi annual basis and regularly in person in region. Find out more about life at Immersive Labs Cyber threats wait for no one and neither should you. Apply now! If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated interview process page.
Oct 31, 2025
Full time
Location United Kingdom, Belgium Employment Type Full time Location Type Remote Department Customer Experience A platform you can believe in: Immersive One is leading people-centric cyber resilience across the globe. Partner with Immersive's enterprise customers within this region to provide world-class onboarding and enablement experiences in their journey towards building cyber resilience, with readiness to tackle the cyber threats of tomorrow! If that excites you, read on! Immersive help prove and improve your cyber resilience, by simulating real-world threats, testing your skills, and measuring performance. We put your readiness to the ultimate test. From sharpening technical capabilities to making high-pressure decisions, our platform allows you to assess every angle, pinpoint areas for growth, and prove your ability to tackle evolving threats with unwavering confidence. Immersive was founded in 2017, from a cargo container in Bristol, UK we've grown to over 300 employees globally, announced funding of more than £150 million and been voted a Best place to work on multiple occasions! Customer Success Manager - Remote within UK or Belgium Immersive is hiring! Could you be our next Customer Success Manager? We're looking for an experienced, proactive and value-driven individual to join our established Customer Experience team in the UK. The essence of our Customer Success team is customer obsession. In fact, "Customer Centricity" is a core company value and embraced by every Immersive employee to support your efforts as champion of the customer voice. Reporting directly to our Director of Customer Success and based out of either the UK or Belgium, you will manage our regional customers through the entirety of their lifecycle: from onboarding to upsell to renewal, and align their strategic objectives with the Immersive One platform's proven outcomes. With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like "The best tool for learning cyber security", "A great platform to learn and gain hands on experience on tools" and "Immersive is a must have for every organisation," you can see why customer obsession is the core of who we are, and our Customer Success Managers are the key pillar in elevating the customer voice and accelerating time to value. Our most successful customer success managers here are consultative, customer centric and constantly expanding their knowledge through cross-team collaboration. You will partner with our Sales and Solution Consulting teams as you conduct POVs with existing customers, execute EBRs, and identify opportunities to expand the customer relationship. Additionally you will build and leverage relationships with Cyber Resilience Advisors, Product Marketing and our Cyber & Engineering teams. As one of the senior individual contributors in the team, your main responsibilities will include: Partner with our customers to ensure effective onboarding - setting them up for success Create and execute a communications plan to engage effectively throughout the customer journey Align strategy and build programs for customers, with objectives and measurable outcomes Collaborate with our product and customer support team to share new features Nurture upsell and cross-sell opportunities in partnership with sales to increase account penetration Monitor CSAT and resolve concerns with the assistance of internal teams. Sounds good? We'd love to hear from you if you have proven experience in the following areas: A number of years experience in Customer Success, account management, or equivalent within a SaaS environment. Experience in Cybersecurity or Cyber Risk Management is strongly preferred Exceptional planning, presentation, and written communication skills. Experience in implementing customer solutions and client management Experience in project management with a proven track record of managing multiple projects to completion, along with excellent planning and organisational skills Ability to maintain a high-valued outcome-based relationship with a diverse customer profile base Based in either the UK or Belgium. If you are able to speak fluent German or French (or both!) this would be highly desirable Immersive's growth has been fuelled by our values that underpin everything we do, here's how they relate to this role: Driven - We push the boundaries of innovation, acting swiftly to achieve ambitious outcomes. Our drive embodies a culture of ambition, where challenges are stepping stones to excellence. Inclusive - Our strength lies in diversity, fostering a culture where every individual contributes to our collective strength. We champion open dialogue and empathy, ensuring a collaborative, inclusive workplace. Customer Centric - We seek to develop deep relationships with our customers to help them achieve their business outcomes. We exceed our customers and partners' expectations by crafting products, services and experiences that surprise, delight and ensure they feel valued and supported every day. One Team - We are a talented global team working together to achieve our vision. Central to our ethos, resilience means adapting and thriving in adversity. It guides our innovation, ensuring we and our clients are prepared for the future. We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work. Excited by the above? We're ready to receive your application! As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work: Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave + 2 volunteering days and birthday day off Look after your family and yourself with enhanced parental leave, mindfulness groups, critical illness cover, Career and learning development through the platform and our 'Learn Anything' fund Share in the companies success with share options, sales incentives and Recognition & Rewards for doing great work and living our values and behaviours Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours, job share, remote working We're a sociable, tight-knit team with monthly socials, and sports clubs. Our socials have included everything from pottery painting and paper mask making, to movie nights and escape rooms While this is a remote position, we do all meet in our EMEA HQ on a bi annual basis and regularly in person in region. Find out more about life at Immersive Labs Cyber threats wait for no one and neither should you. Apply now! If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated interview process page.
About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is working on frontier AI research that has the potential to transform how humans and machines interact. As our models grow more powerful, securing them from exfiltration or misuse becomes critically important. In this role, you'll be helping to build and institute controls to lock down our AI training pipelines, apply security architecture patterns built for adversarial environments, and secure our model weights as we scale model capabilities. Responsibilities Design and implement secure-by-default controls as they relate to our software supply chain, AI model training systems, and deployment environments. Perform security architecture reviews, threat modeling, and vulnerability assessments to identify and remediate risks. Support Anthropic's responsible disclosure and bug bounty programs and participate in the Security Engineering team's on-call rotation. Accelerate the development of Anthropic's security engineers through mentorship and coaching, and contribute to company building activities like interviewing. Help build greater security awareness across the organization and coach engineers on secure coding practices. Lead and contribute towards large efforts such as building multi-party authorization for AI-critical infrastructure, helping to reduce sensitive production access, and securing build pipelines. You may be a good fit if you Have 8+ years of software development experience with a security focus. Have experience applying security best practices, like the principle of least privilege and defense-in-depth, to complex systems. Are proficient in languages like Rust, Python, Javascript/Typescript. Have a track record of launching successful security initiatives and working cross-functionally to enact such changes. Are passionate about making AI systems more safe, interpretable, and aligned with human values. Strong candidates may also Have experience supporting fast-paced startup engineering teams Care about AI safety risk scenarios Deadline to apply: None. Applications will be reviewed on a rolling basis. The expected salary range for this position is: Annual Salary: $320,000 - $405,000 USD Logistics Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. US visa sponsorship: We sponsor visas. We aren't able to successfully sponsor visas for every role and every candidate; operations roles are especially difficult to support. If we make you an offer, we will make every effort to get you into the United States, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Compensation and Benefits Anthropic's compensation package consists of three elements: salary, equity, and benefits. We are committed to pay fairness and aim for these three elements collectively to be highly competitive with market rates. Equity - On top of this position's salary (listed above), equity will be a major component of the total compensation. We aim to offer higher-than-average equity compensation for a company of our size, and communicate equity amounts at the time of offer issuance. US Benefits - The following benefits are for our US-based employees: Optional equity donation matching at a 3:1 ratio, up to 50% of your equity grant. Comprehensive health, dental, and vision insurance for you and all your dependents. 401(k) plan with 4% matching. 22 weeks of paid parental leave. Unlimited PTO - most staff take between 4-6 weeks each year, sometimes more! Stipends for education, home office improvements, commuting, and wellness. Fertility benefits via Carrot. Daily lunches and snacks in our office. Relocation support for those moving to the Bay Area. UK Benefits - The following benefits are for our UK-based employees: Optional equity donation matching at a 3:1 ratio, up to 50% of your equity grant. Private health, dental, and vision insurance for you and your dependents. Pension contribution (matching 4% of your salary). 21 weeks of paid parental leave. Unlimited PTO - most staff take between 4-6 weeks each year, sometimes more! Health cash plan. Life insurance and income protection. Daily lunches and snacks in our office. Compensation and benefits information is based on Anthropic's good faith estimate for this position as of the date of publication and may be modified in the future. Employees based outside of the UK or US will receive a different benefits package. The level of pay within the range will depend on a variety of job-related factors, including where you place on our internal performance ladders, which is based on factors including past work experience, relevant education, and performance on our interviews or in a work trial. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact - advancing our long-term goals of steerable, trustworthy AI - rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We are extremely collaborative, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. We greatly value communication skills. We do not have boundaries between engineering and research, and we expect all of our technical staff to contribute to both as needed. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation based in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Oct 30, 2025
Full time
About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is working on frontier AI research that has the potential to transform how humans and machines interact. As our models grow more powerful, securing them from exfiltration or misuse becomes critically important. In this role, you'll be helping to build and institute controls to lock down our AI training pipelines, apply security architecture patterns built for adversarial environments, and secure our model weights as we scale model capabilities. Responsibilities Design and implement secure-by-default controls as they relate to our software supply chain, AI model training systems, and deployment environments. Perform security architecture reviews, threat modeling, and vulnerability assessments to identify and remediate risks. Support Anthropic's responsible disclosure and bug bounty programs and participate in the Security Engineering team's on-call rotation. Accelerate the development of Anthropic's security engineers through mentorship and coaching, and contribute to company building activities like interviewing. Help build greater security awareness across the organization and coach engineers on secure coding practices. Lead and contribute towards large efforts such as building multi-party authorization for AI-critical infrastructure, helping to reduce sensitive production access, and securing build pipelines. You may be a good fit if you Have 8+ years of software development experience with a security focus. Have experience applying security best practices, like the principle of least privilege and defense-in-depth, to complex systems. Are proficient in languages like Rust, Python, Javascript/Typescript. Have a track record of launching successful security initiatives and working cross-functionally to enact such changes. Are passionate about making AI systems more safe, interpretable, and aligned with human values. Strong candidates may also Have experience supporting fast-paced startup engineering teams Care about AI safety risk scenarios Deadline to apply: None. Applications will be reviewed on a rolling basis. The expected salary range for this position is: Annual Salary: $320,000 - $405,000 USD Logistics Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. US visa sponsorship: We sponsor visas. We aren't able to successfully sponsor visas for every role and every candidate; operations roles are especially difficult to support. If we make you an offer, we will make every effort to get you into the United States, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Compensation and Benefits Anthropic's compensation package consists of three elements: salary, equity, and benefits. We are committed to pay fairness and aim for these three elements collectively to be highly competitive with market rates. Equity - On top of this position's salary (listed above), equity will be a major component of the total compensation. We aim to offer higher-than-average equity compensation for a company of our size, and communicate equity amounts at the time of offer issuance. US Benefits - The following benefits are for our US-based employees: Optional equity donation matching at a 3:1 ratio, up to 50% of your equity grant. Comprehensive health, dental, and vision insurance for you and all your dependents. 401(k) plan with 4% matching. 22 weeks of paid parental leave. Unlimited PTO - most staff take between 4-6 weeks each year, sometimes more! Stipends for education, home office improvements, commuting, and wellness. Fertility benefits via Carrot. Daily lunches and snacks in our office. Relocation support for those moving to the Bay Area. UK Benefits - The following benefits are for our UK-based employees: Optional equity donation matching at a 3:1 ratio, up to 50% of your equity grant. Private health, dental, and vision insurance for you and your dependents. Pension contribution (matching 4% of your salary). 21 weeks of paid parental leave. Unlimited PTO - most staff take between 4-6 weeks each year, sometimes more! Health cash plan. Life insurance and income protection. Daily lunches and snacks in our office. Compensation and benefits information is based on Anthropic's good faith estimate for this position as of the date of publication and may be modified in the future. Employees based outside of the UK or US will receive a different benefits package. The level of pay within the range will depend on a variety of job-related factors, including where you place on our internal performance ladders, which is based on factors including past work experience, relevant education, and performance on our interviews or in a work trial. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact - advancing our long-term goals of steerable, trustworthy AI - rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We are extremely collaborative, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. We greatly value communication skills. We do not have boundaries between engineering and research, and we expect all of our technical staff to contribute to both as needed. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation based in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Your work will change lives. Including your own. The Impact You'll Make At Recursion, we are reimagining drug discovery. As a Senior or Staff Product Manager, you will take ownership of our molecular design platform. You will be at the center of our Design-Make-Test-Learn (DMTL) loop, creating the tools that empower our scientists to design novel, high-quality drug candidates with unparalleled speed and precision. Your work will directly accelerate our portfolio, drive our partnerships, and contribute to our mission of decoding biology to radically improve lives. In this role, you will: Own the Vision: Develop and champion a compelling product vision and strategic roadmap for our molecular design platform, aligning scientific needs with Recursion's mission to industrialize drug discovery. Be the Customer's Voice: Act as the vital bridge between our scientists (your customers) and our technical teams. You will be deeply embedded with medicinal and computational chemists to understand their challenges and translate complex scientific requirements into clear, actionable product plans. Drive Execution: Lead a cross-functional team of world-class cheminformaticians, AI/ML scientists, and engineers to deliver high-impact tools, from synthesis-aware generative models to advanced physics-based simulations. Industrialize Discovery: Be a key driver in our push for industrialization. You will help standardize workflows, eliminate bottlenecks, and build the foundational infrastructure needed for a truly scalable discovery engine. Measure What Matters: Define and analyze metrics for product success, tool adoption, and scientific impact to ensure your team is focused on the most critical priorities for accelerating our drug discovery programs. Communicate and Influence: Articulate strategy and progress to stakeholders at all levels, from individual scientists to the executive leadership team, ensuring alignment and excitement around our shared vision. The Team You'll Join You will be a core member of the Design Workflow team, an interdisciplinary team responsible for the end-to-end development and operation of our molecular design platform. We are the orchestration engine for the Hit-to-Lead (H2L) and Lead Optimization (LO) phases of drug discovery. Our team embodies a "Build & Operate" philosophy, intentionally integrating the development of the Recursion OS with its direct application in advancing our portfolio. The Experience You'll Need 3+ years (Senior) or 5+ years (Staff) of product management experience, with a proven track record of launching and iterating on complex, technical products. Deep experience with products that have a significant AI/ML or data science component. You are comfortable with the nuances of building, deploying, and improving machine learning systems. A demonstrated ability to apply customer-centric product principles, whether in an external-facing role or by successfully treating internal users as customers. You are passionate about user research and feedback-driven development. Exceptional systems-thinking skills; you can deconstruct complex scientific and technical workflows, identify key leverage points, and design elegant, scalable solutions. Outstanding communication and influencing skills, with the ability to build strong relationships and align cross-functional teams across scientific and technical domains. Bonus: A degree or equivalent work experience in chemistry, computational biology, bioinformatics, or a related scientific field. Working Location & Compensation: This is an office-based, hybrid position at either our London or Milton Park office located in London or Oxford, England. Employees are expected to work in the office at least 50% of the time. At Recursion, we believe that every employee should be compensated fairly. Based on the skill and level of experience required for this role, the estimated current annual base range for this role is £72,800 to £116,100 (GBP). You will also be eligible for an annual bonus and equity compensation, as well as a comprehensive benefits package. The Values We Hope You Share: We act boldly with integrity. We are unconstrained in our thinking, take calculated risks, and push boundaries, but never at the expense of ethics, science, or trust. We care deeply and engage directly. Caring means holding a deep sense of responsibility and respect - showing up, speaking honestly, and taking action. We learn actively and adapt rapidly. Progress comes from doing. We experiment, test, and refine, embracing iteration over perfection. We move with urgency because patients are waiting. Speed isn't about rushing but about moving the needle every day. We take ownership and accountability. Through ownership and accountability, we enable trust and autonomy-leaders take accountability for decisive action, and teams own outcomes together. We are One Recursion. True cross-functional collaboration is about trust, clarity, humility, and impact. Through sharing, we can be greater than the sum of our individual capabilities. Our values underpin the employee experience at Recursion. They are the character and personality of the company demonstrated through how we communicate, support one another, spend our time, make decisions, and celebrate collectively. More About Recursion Recursion (NASDAQ: RXRX) is a clinical stage TechBio company leading the space by decoding biology to radically improve lives. Enabling its mission is the Recursion OS, a platform built across diverse technologies that continuously generate one of the world's largest proprietary biological and chemical datasets. Recursion leverages sophisticated machine-learning algorithms to distill from its dataset a collection of trillions of searchable relationships across biology and chemistry unconstrained by human bias. By commanding massive experimental scale - up to millions of wet lab experiments weekly - and massive computational scale - owning and operating one of the most powerful supercomputers in the world, Recursion is uniting technology, biology and chemistry to advance the future of medicine. Recursion is headquartered in Salt Lake City, where it is a founding member of BioHive, the Utah life sciences industry collective. Recursion also has offices in Toronto, Montréal, New York, London, Oxford area, and the San Francisco Bay area. Learn more at , or connect on X (formerly Twitter) and LinkedIn. Recursion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, local, or provincial human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Recruitment & Staffing Agencies: Recursion Pharmaceuticals and its affiliate companies do not accept resumes from any source other than candidates. The submission of resumes by recruitment or staffing agencies to Recursion or its employees is strictly prohibited unless contacted directly by Recursion's internal Talent Acquisition team. Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of Recursion, and Recursion will not owe any referral or other fees. Our team will communicate directly with candidates who are not represented by an agent or intermediary unless otherwise agreed to prior to interviewing for the job.
Oct 30, 2025
Full time
Your work will change lives. Including your own. The Impact You'll Make At Recursion, we are reimagining drug discovery. As a Senior or Staff Product Manager, you will take ownership of our molecular design platform. You will be at the center of our Design-Make-Test-Learn (DMTL) loop, creating the tools that empower our scientists to design novel, high-quality drug candidates with unparalleled speed and precision. Your work will directly accelerate our portfolio, drive our partnerships, and contribute to our mission of decoding biology to radically improve lives. In this role, you will: Own the Vision: Develop and champion a compelling product vision and strategic roadmap for our molecular design platform, aligning scientific needs with Recursion's mission to industrialize drug discovery. Be the Customer's Voice: Act as the vital bridge between our scientists (your customers) and our technical teams. You will be deeply embedded with medicinal and computational chemists to understand their challenges and translate complex scientific requirements into clear, actionable product plans. Drive Execution: Lead a cross-functional team of world-class cheminformaticians, AI/ML scientists, and engineers to deliver high-impact tools, from synthesis-aware generative models to advanced physics-based simulations. Industrialize Discovery: Be a key driver in our push for industrialization. You will help standardize workflows, eliminate bottlenecks, and build the foundational infrastructure needed for a truly scalable discovery engine. Measure What Matters: Define and analyze metrics for product success, tool adoption, and scientific impact to ensure your team is focused on the most critical priorities for accelerating our drug discovery programs. Communicate and Influence: Articulate strategy and progress to stakeholders at all levels, from individual scientists to the executive leadership team, ensuring alignment and excitement around our shared vision. The Team You'll Join You will be a core member of the Design Workflow team, an interdisciplinary team responsible for the end-to-end development and operation of our molecular design platform. We are the orchestration engine for the Hit-to-Lead (H2L) and Lead Optimization (LO) phases of drug discovery. Our team embodies a "Build & Operate" philosophy, intentionally integrating the development of the Recursion OS with its direct application in advancing our portfolio. The Experience You'll Need 3+ years (Senior) or 5+ years (Staff) of product management experience, with a proven track record of launching and iterating on complex, technical products. Deep experience with products that have a significant AI/ML or data science component. You are comfortable with the nuances of building, deploying, and improving machine learning systems. A demonstrated ability to apply customer-centric product principles, whether in an external-facing role or by successfully treating internal users as customers. You are passionate about user research and feedback-driven development. Exceptional systems-thinking skills; you can deconstruct complex scientific and technical workflows, identify key leverage points, and design elegant, scalable solutions. Outstanding communication and influencing skills, with the ability to build strong relationships and align cross-functional teams across scientific and technical domains. Bonus: A degree or equivalent work experience in chemistry, computational biology, bioinformatics, or a related scientific field. Working Location & Compensation: This is an office-based, hybrid position at either our London or Milton Park office located in London or Oxford, England. Employees are expected to work in the office at least 50% of the time. At Recursion, we believe that every employee should be compensated fairly. Based on the skill and level of experience required for this role, the estimated current annual base range for this role is £72,800 to £116,100 (GBP). You will also be eligible for an annual bonus and equity compensation, as well as a comprehensive benefits package. The Values We Hope You Share: We act boldly with integrity. We are unconstrained in our thinking, take calculated risks, and push boundaries, but never at the expense of ethics, science, or trust. We care deeply and engage directly. Caring means holding a deep sense of responsibility and respect - showing up, speaking honestly, and taking action. We learn actively and adapt rapidly. Progress comes from doing. We experiment, test, and refine, embracing iteration over perfection. We move with urgency because patients are waiting. Speed isn't about rushing but about moving the needle every day. We take ownership and accountability. Through ownership and accountability, we enable trust and autonomy-leaders take accountability for decisive action, and teams own outcomes together. We are One Recursion. True cross-functional collaboration is about trust, clarity, humility, and impact. Through sharing, we can be greater than the sum of our individual capabilities. Our values underpin the employee experience at Recursion. They are the character and personality of the company demonstrated through how we communicate, support one another, spend our time, make decisions, and celebrate collectively. More About Recursion Recursion (NASDAQ: RXRX) is a clinical stage TechBio company leading the space by decoding biology to radically improve lives. Enabling its mission is the Recursion OS, a platform built across diverse technologies that continuously generate one of the world's largest proprietary biological and chemical datasets. Recursion leverages sophisticated machine-learning algorithms to distill from its dataset a collection of trillions of searchable relationships across biology and chemistry unconstrained by human bias. By commanding massive experimental scale - up to millions of wet lab experiments weekly - and massive computational scale - owning and operating one of the most powerful supercomputers in the world, Recursion is uniting technology, biology and chemistry to advance the future of medicine. Recursion is headquartered in Salt Lake City, where it is a founding member of BioHive, the Utah life sciences industry collective. Recursion also has offices in Toronto, Montréal, New York, London, Oxford area, and the San Francisco Bay area. Learn more at , or connect on X (formerly Twitter) and LinkedIn. Recursion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, local, or provincial human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Recruitment & Staffing Agencies: Recursion Pharmaceuticals and its affiliate companies do not accept resumes from any source other than candidates. The submission of resumes by recruitment or staffing agencies to Recursion or its employees is strictly prohibited unless contacted directly by Recursion's internal Talent Acquisition team. Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of Recursion, and Recursion will not owe any referral or other fees. Our team will communicate directly with candidates who are not represented by an agent or intermediary unless otherwise agreed to prior to interviewing for the job.