Diamond Blaque HR Solutions

15 job(s) at Diamond Blaque HR Solutions

Diamond Blaque HR Solutions
Feb 24, 2026
Contractor
Our local government clients is seeking a highly motivated Contract Housing Supply Schemes Coordinator (Project) for a prominent, large-scale regeneration initiative in Tower Hamlets, London. This pivotal role involves coordinating housing supply schemes within major regeneration projects and new-build developments, ensuring the successful delivery and management of housing components. The successful candidate will work closely with the project team to oversee planning, programme delivery, and stakeholder engagement, ensuring compliance with all relevant regulations and standards. This is an excellent opportunity for a housing supply coordination professional to contribute to significant regeneration efforts in a dynamic environment. Experience in Housing Supply Schemes Coordination, particularly within large-scale regeneration or new-build projects Strong Understanding of housing development processes, planning, and project management principles Excellent communication and stakeholder management skills Ability to work effectively within a team and manage multiple priorities Proven track record of delivering projects on time and within budget in a fast-paced environment This contract role offers a competitive daily rate of £396.00 PAYE or £550.00 via Umbrella/Ltd, inside IR35, for an initial duration of 4 months, with the possibility of extension depending on performance. The company is a well-established public-sector organisation with a workforce of (Apply online only) employees, dedicated to delivering impactful regeneration projects. Working in Tower Hamlets offers a unique opportunity to be part of a major urban renewal initiative, with the potential for a meaningful contribution to community development and housing solutions.
Diamond Blaque HR Solutions
Feb 24, 2026
Contractor
Description Our local government clients in Ilford, Greater London, are seeking an Allocations & Lettings Officer to allocate accommodation in line with Part VI of the Housing Act 1996, specifically to registered provider homes, and to allocate permanent homes in line with the Housing Allocations Scheme through the choice-based lettings system. Complete direct matching processes for those with medical needs (including delayed discharge of care cases), under occupiers, management transfers, and sheltered applicants. Verify the applications of the final shortlisted applicants for permanent properties. Responsibilities Provide comprehensive housing advice on housing options for applicants to the housing register awaiting rehousing and to those allocated homes. Allocate temporary accommodation, prevention and PRSOs in line with the Temporary Accommodation Placement Policy and suitability assessment. Handle temporary accommodation, prevention, and PRSO properties, complete sign-ups, and provide appropriate advice to customers. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. NVQ level 4; HND; BTEC Professional; and equivalent qualifications, or demonstrable experience. Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM. Criteria for Shortlisting - About You - Desired Skills and Experience: Knowledge of the law relating to homelessness as covered by the 1996 Housing Act and the Homelessness Reduction Act 2017. Knowledge of the Children's Act and the Care Act, as this social care legislation interacts with housing and homelessness issues A good knowledge of the Welfare Reform Act A good knowledge of the housing allocations as covered by the Housing Act 1996, Part VI A good level of knowledge of housing allocation as covered in Part VI of the 1996 Housing Act, case law, codes of guidance, and Housing Allocations policy Knowledge of the Homelessness Reduction Act 2017, the Children's Act, the Care Act and the Welfare Reform Act. Understanding of access to social housing locally Awareness of issues facing local authority housing and the initiatives to respond to them Experience of working in a demanding front-line customer service environment Experience in dealing effectively with confrontational and challenging situations Experience of working with vulnerable customers and providing appropriate support Experience in carrying out interviews, investigations, and negotiations Able to keep accurate records and keep information systems up-to-date. Ability to use IT Microsoft Word, Excel, and housing packages. Good numeracy and literacy skills. Excellent interpersonal skills, including face-to-face, telephone advice and letter writing. Able to convey complex advice and concepts simply and understandably to customers Demonstrate a flexible and innovative approach to problem-solving Compliance Requirements 3 Years References Enhanced DBS Disclosure Required Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace.
Diamond Blaque HR Solutions Islington, London
Feb 24, 2026
Contractor
Description Our local government clients in Islington, Greater London, are seeking a Project Liaison Officer to deliver professional, high-quality communications with both internal and external stakeholders. The post holder will be required to take ownership of all non-technical communications related to the section's work. This will include preparation of newsletters, resident communications, resident updates on major works, assisting with legal processes to obtain access, and responding to complaints raised by service users. will also be required to review communications undertaken by internal and external providers before issue. Responsibilities To take ownership of all non-technical communication requirements associated with projects undertaken by the M&E team. To coordinate and provide detailed responses to formal complaints concerning projects or works undertaken by the team. To coordinate and respond to communications received from elected members, Directors and Senior Managers. To undertake the content, printing and issue of all newsletters and communications, required to ensure an excellent communications strategy for projects undertaken by the section. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. Educated to degree level or equivalent, or A minimum of 3 years working in a similar role. Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM. Criteria for Shortlisting - About You - What We're Looking for in the Ideal Candidate: Ability to prepare high-quality documents using Microsoft software products such as Word, Excel, and PowerPoint and an ability to use Power BI. Excellent communication skills, both oral and written, with an ability to clearly articulate detailed information to project stakeholders. Excellent writing skills with a personable nature to encourage meaningful oral communications with residents and colleagues alike. Experience of working ideally within the housing sector, ideally with experience in social housing. Experience of working at pace with a diverse range of stakeholders. Ability to share information clearly, concisely and accurately in ways that ensure a common Understanding and encourage engagement with stakeholders and residents. Able to work with minimal supervision and maintain excellent time management. Ideally self-motivated, enthusiastic, creative and energetic in approach to work. Self-aware with a high degree of emotional intelligence and an appreciation of local political issues. Ability to attend and chair/minute evening (out of hours) residents' meetings. Ability to work with other departments within the council to achieve a shared objective. Ability to attend evening meetings. Compliance Requirements 5 Years References Enhanced DBS & barred list check (Child) Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace.
Diamond Blaque HR Solutions
Feb 24, 2026
Contractor
Description Our local government clients in Enfield, Greater London, are seeking a Safe & Connected/Out of Hours Customer Service Manager to provide strategic and operational leadership for a complex, high-risk 24/7 service that delivers critical support to residents outside core working hours. The role provides clear accountability for service performance, safeguarding decision-making, escalation pathways and statutory compliance across Safe & Connected and OOH customer services, ensuring that responses are timely, proportionate and consistently high quality. A key requirement of the role is strong analytical capability, using performance data, demand trends, and risk information to inform operational decisions, service planning, and continuous improvement. At the same time, ensuring resources are aligned with areas of greatest need. Responsibilities Responsibility for effective financial management, including budget oversight, forecasting, monitoring expenditure and identifying efficiencies, ensuring that services deliver value for money while maintaining safety and quality. The role also requires the ability to produce clear, high-level written reports for senior leaders, directors and members, translating complex operational, financial and performance information into concise, evidence-based briefings and recommendations. Through strong analytical insight, sound financial management and high-quality reporting, the Manager plays a critical role in supporting strategic decision-making, strengthening governance and ensuring the resilience and sustainability of this essential 24/7 service. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. Qualifications & Professional registration criteria Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM. Criteria for Shortlisting - About You - What We're Looking for in the Ideal Candidate: Proven experience in leadership and management. Proven experience in budget management and other resources. Understanding of positive risk taking, risk assessment/ management and safeguarding adults and an ability to apply this to real-life situations In-depth knowledge of assistive technology and telecare, and its contribution to delivering strengths-based outcomes for customers. Knowledge of the role and organisation of partner agencies such as health, housing, and the voluntary and community sector and ability to build relationships with them. Demonstrated ability to develop, implement, and manage crisis response protocols for out-of-hours operations. Knowledge of Social care and health legislation, policies, procedures and best practice guidance and how they impact on customers, including evidence of their implementation and application. Proven experience of working in an environment assessing risks when responding to emergency requests from the elderly and /or vulnerable persons in the community. Ability to work in a demanding environment and under sustained pressure, responding to emergency calls in times of crisis and assessing the best course of action in a situation where customers are unable to respond directly Ability to work alone or as part of a team. Knowledge of the TSA (Telecare Services Association) standards and alternative Telecare Accreditation programmes. Compliance Requirements 5 Years References Enhanced DBS & barred list check (Adults) Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace.
Diamond Blaque HR Solutions West Bridgford, Nottinghamshire
Feb 23, 2026
Contractor
Description Our local government clients in Nottinghamshire are seeking an Administrative Housing Officer to provide high-quality housing advice and support to customers, including tenancy and estate management. This is a varied, office-based, administrative and customer-facing role supporting tenants, leaseholders and applicants, ensuring services are delivered in line with legislation, policy and best practice. The role plays a vital part in helping people access and sustain safe, decent and affordable homes. The post is focused on office-based, strictly administrative, and customer-facing. A minimum of three days per week in the office and up to two days working from home. Mandatory office attendance on Mondays and Wednesdays. Responsibilities Deliver excellent housing, tenancy and estate management services in line with statutory requirements and council policies. Provide housing advice and support on lettings, allocations, mutual exchanges and tenancy changes. Process tenancy amendments in accordance with legislation, including ending tenancies, succession and key movements, with specific responsibility for the first stage of the void process. Support tenants with rent enquiries, benefits advice and signposting to financial inclusion services. Assist with garage management, including applications, waiting lists, allocations and site visits (administrative coordination only). Respond to customer enquiries, complaints and councillor enquiries professionally and empathetically. Liaise with internal teams and external partners to resolve customer issues effectively. Manage keys for empty properties and garages and arrange appropriate property security. Deliver comprehensive administrative support, including reports, invoices, payments and maintaining accurate records. Promote digital access, self-service options and tenant involvement within local communities. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. NVQ level qualification or equivalent experience Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM. Criteria for Shortlisting - About You - What We're Looking for in the Ideal Candidate: Experience or a strong interest in housing services and customer support. Strong foundational Understanding of social housing, including tenancy management and relevant legislation. Proven administrative experience, with the ability to manage high volumes of work accurately and efficiently. Experience of making tenancy amendments in line with legislation, including ending tenancies, succession and key movements, particularly within the early stages of the void process. Experience using the NEC Housing Management System. Willingness to work primarily in the office, as this is a customer-focused role. Strong communication, organisation and problem-solving skills. Ability to work calmly under pressure and manage competing priorities. A proactive, accurate and customer-focused approach. Compliance Requirements 3 Years References Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace.
Diamond Blaque HR Solutions Addlestone, Surrey
Feb 19, 2026
Contractor
Description Our local government clients in Addlestone, Surrey, are seeking a Housing Allocations Administrative Officer to play a key role in supporting the implementation of a new IT system within the Allocations Team. The primary focus of this temporary role is to ensure that existing records, documents, and applicant information are accurately downloaded, saved, organised, and migrated in preparation for the new system. Alongside this, the postholder will provide general administrative support to maintain smooth day-to-day operations during the transition period. 2 days remote, 3 days in the office. Responsibilities Document Handling & Data Preparation (Primary Focus) Download, save, and catalogue large volumes of documents from multiple sources (shared inboxes, portals, legacy systems). Create, organise, and maintain structured digital folders to support the migration to the new IT system. Ensure all applicant records are complete, up to date, and stored in the correct format for transfer. Identify missing or inconsistent information and flag this to Allocations Officers for follow-up. Support the cleansing of existing data to ensure accuracy, consistency, and compliance with data protection requirements. Assist with mapping existing records to new system fields or categories (training provided). Work closely with the project team to ensure documents are ready for upload or migration according to agreed timelines. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. NVQ level qualification or equivalent experience Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM. Criteria for Shortlisting - About You - What We're Looking for in the Ideal Candidate: Strong administrative background with proven experience managing large volumes of documents and digital files. Experience working in housing, local authority, or a customer-focused environment. Familiarity with housing allocations processes or case management systems. High level of accuracy and attention to detail, particularly when saving, organising, and checking records. Confident using IT systems, including document management tools, shared drives, and Microsoft Office applications. Ability to follow structured processes and work methodically, especially during data cleansing and preparation tasks. Experience working with confidential or sensitive information and an Understanding of data protection requirements. Strong organisational skills with the ability to prioritise workload during a period of system change. Experience supporting system changes, data migration, or digital transformation projects. Reliable, proactive, and able to work independently with minimal supervision. Calm and adaptable, particularly when working to deadlines or during periods of transition. Strong communicator, able to request missing information and liaise professionally with colleagues and applicants. Committed to maintaining accuracy, confidentiality, and high standards of record keeping. Any other tasks required within Housing Solutions to assist in the delivery of service Compliance Requirements 3 Years References Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace.
Diamond Blaque HR Solutions
Feb 16, 2026
Contractor
Our client, a reputable public sector organisation based in Lambeth, London, is seeking a skilled Disrepair Case Officer specialising in social or housing disrepair litigation. In this role, you will be responsible for managing and progressing disrepair cases, ensuring all legal and procedural requirements are met effectively. The successful candidate will handle a caseload related to housing disrepair issues, offering expert guidance to tenants and liaising with relevant stakeholders to resolve disputes efficiently. This is an excellent opportunity for professionals with experience in housing or social disrepair litigation to contribute to meaningful casework within a dynamic environment. Experience as a Disrepair Case Officer, preferably within social or housing sectors. Knowledge of disrepair legislation and the litigation process. Strong communication skills to negotiate and liaise with tenants, legal teams, and other agencies. Ability to manage multiple cases with attention to detail and deadlines. Experience handling disrepair claims related to social housing or public sector properties. This role offers a competitive daily rate of £167.00 PAYE or £217.00 via Umbrella/Ltd, with a contract duration of three months, subject to extension based on performance. Working with a dedicated team in a well-established public sector organisation, you'll gain valuable experience in landlord-tenant dispute resolution and housing litigation. The role provides a supportive environment to develop your legal and case management skills while making a tangible difference in the community.
Diamond Blaque HR Solutions
Feb 13, 2026
Full time
Description Our local government clients in Enfield, Greater London, are seeking a Permanent Housing Repairs Operations Manager. Experienced and motivated leader with extensive experience in Repairs and Maintenance. Ready to join a team and drive excellence in all aspects of our responsive repairs service. Following the Regulator of Social Housing C1 rating, we have an exciting opportunity for the right person to make a major contribution to our continued drive to improve service delivery for the benefit of the residents at pace. Responsibilities Take charge of improving our services, identifying and mitigating budget risks, setting performance standards, and challenging performance shortfalls with pace and efficiency. Collaborate with senior-level consultants, contractors, officers, elected members, and third-party organisations to foster a sense of teamwork and shared purpose in delivering seamless service. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. Degree or Management Qualification or equivalent experience RICS / CIOB (desirable) Driving Licence Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM. Criteria for Shortlisting - About You - Desired Skills and Experience: Ability to engage, coach and motivate teams and set clear targets and expectations Evidence of high levels of customer service and satisfaction Experience in successfully managing performance and providing clear constructive feedback Experience in successfully implementing plans and projects on time and within budget Ability to effectively plan and manage budgets and resources Demonstrates a good Understanding of the political structure and role of elected members Ability to work collaboratively both with own service and across other services Extensive experience managing high-value responsive repairs contracts, Demonstrating the ability to meet commercial and service quality objectives is essential to Understanding the level of expertise required for effective performance in this role. Experience in designing and implementing sustainable change and improvement programmes aimed at trade-based operatives that drive engagement and empowerment Experience and Understanding of the importance of involving residents in management decisions and service delivery Knowledge of underlying health and safety, residents' safety regulations, and other regulatory principles Experience of working in a fast-paced environment, with many competing priorities Ability to risk assess and make decisions Compliance Requirements Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace.
Diamond Blaque HR Solutions Stourport-on-severn, Worcestershire
Feb 10, 2026
Contractor
Description About the Role: An opportunity has arisen for a Domestic Cleaning Assistant to work Monday, Wednesday, and Friday, 10 am to 2 pm. The duties would be to clean the bedrooms, bathrooms/toilets, and offices; Hoover and clean the lounge and dining room hallways and stairs. Cleaning products and PPE will be provided. Qualification Essential Good standard of education Basic IT knowledge Knowledge of the COSH Process P lease note: Only candidates who fully meet these strict requirements will be considered. Applicants must have: Cleaning experience is essential COSH trained Health & Safety Certificates Must be able to work Monday, Wednesday, and Friday, 10 am until 2 pm 12 hours per week Must be able to deliver a high standard of Cleaning Must have good observation skills and an eye for detail Reliable and flexible Ability to follow instructions Ability to work as part of a team Ability to work on one's own initiative Good communication skills and the ability to work within a team Essential Compliance Requirements 5 Years References Enhanced DBS & barred list check (Adult) Registered Enhanced DBS Disclosure within the last 12 months Willing to engage in the mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.
Diamond Blaque HR Solutions City Of Westminster, London
Feb 09, 2026
Contractor
Diamond Blaque is seeking a dedicated Interim Health & Safety Lead to join a reputable public sector organisation based in Westminster, London. In this role, you will oversee all health and safety operations across the company's facilities, ensuring compliance with ISO standards and ISO 45001. You will lead the development and implementation of health and safety policies, conduct risk assessments, and support organisational safety culture. The ideal candidate will possess significant experience in interim health & safety leadership, with a strong Understanding of ISO compliance requirements, and be proactive in managing safety protocols in a dynamic environment. Proven experience as an Interim Health & Safety Lead, ideally within a public sector or large organisation with 3000 employees Comprehensive Understanding of ISO standards and ISO 45001 requirements Excellent knowledge of health and safety legislation and best practices in the UK Strong communication and leadership skills to influence and train staff at all levels Ability to conduct thorough risk assessments and develop effective safety procedures Qualification in Health & Safety, such as NEBOSH or equivalent, is preferred This contract offers a competitive daily rate of £400.00 (PAYE) or £550.00 (Umbrella/Ltd), inside IR35, providing an excellent opportunity to contribute to a well-established organisation committed to workplace safety. The role delivers valuable experience within a prominent industry sector, supporting both personal career growth and professional impact. If you have the required expertise and are available for a temporary, impactful role, we invite you to apply and bring your health and safety leadership to this vital position.
Diamond Blaque HR Solutions West Bridgford, Nottinghamshire
Feb 04, 2026
Contractor
Description Our local government clients in Nottinghamshire are seeking to recruit a Kitchen Assistant to support catering services at the local day service. The successful candidate will be responsible for completing tasks as requested by the Caterer, adhering to menus, and ensuring that food is of good quality, presented attractively, and served at appropriate times and in proper portion sizes. Duties include preparing vegetables and performing simple food preparations as needed; washing pans, utensils, crockery, and cutlery; and cleaning catering equipment, surfaces, and storage areas in accordance with the cleaning schedule. The role also involves undertaking general dining room duties as required. Responsibilities Serve meals under the Caterer's direction and support the preparation of a flexible snack service. Notify the Caterer of any equipment defects and ensure that repairs are carried out. Order stock in the absence of the Caterer. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. Level 3 Food and Hygiene Certificate, along with any other relevant qualifications for the job role. Training in COSHH and risk assessments related to the use of chemicals and equipment. Basic knowledge of Microsoft Office (Word, Excel, Outlook) and social media. Criteria for Shortlisting - About You Awareness of procedures related to the cleanliness and storage of food, including food rotation. Experience in catering or the service industry, with familiarity with Food Hygiene Regulations. A commitment to providing excellent customer care. Ability to work efficiently and effectively, with a knack for identifying ways to improve services and customer outcomes. The capability to work well with colleagues and independently. Dedication to providing a safe environment for customers and staff, treating everyone with respect and consideration. Practical communication skills in a non-judgmental manner with service users and staff; open to training. Cooking skills or a willingness to learn, enabling the individual to cover for the Caterer's absence. Maintenance of high standards of hygiene. Flexibility and commitment to a need-led service. Willingness to undertake further training. Willingness to wear protective clothing, including headwear and appropriate footwear. Commitment to keeping hair and beards tied back and tidy. Must be in good health - No skin or joint complaints that may be aggravated by kitchen work. Presentation - must maintain high standards of personal hygiene, with no jewellery or nail polish permitted. Essential Compliance Requirements 3 Years References, including current employment Enhanced CRB Disclosure will be required Willing to engage in the mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment agency for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace.
Diamond Blaque HR Solutions City, Cardiff
Jan 30, 2026
Contractor
Description Our local government clients in Cardiff, Wales, are recruiting for an Out-of-Hours Support Worker. WHAT WE ARE LOOKING FOR. You will be required to provide residential support to children and young people in bespoke emergency placements. You should be self-motivated, well organised, and able to work both independently and as part of a team. This role will require you to complete the All-Wales Induction Framework for Health and Social Care within 6 months of appointment. You should be able to work flexibly, including working evenings and weekends, and a full, valid driving licence and sole use of a vehicle is required. Responsibility The Interventions Hub is essential in helping families get the right help at the right time. This will enable vulnerable children, young people and families to receive emergency support outside of regular office hours. You should have experience working with children, young people, and their families, and be committed to supporting families in enhancing parenting capacity and improving the life chances of children and young people. Qualification Essential GCSE Grade (or equivalent) in English Language and Mathematics. Diploma in Health and Social Care CACHE Level 3 qualification Advanced Microsoft Office (Word, Excel, Outlook), social media and CRM. Criteria to be Evaluated at the Shortlisting Stage - About You: Experience of working directly with vulnerable children and parents/carers in the community. Experience of working in a statutory setting or with children in need. Previous experience in a residential setting with young people. Prior experience of working with young people with social, emotional, and behavioural difficulties and complex needs. Experience in providing personal care. Experience of working and liaising with other agencies. Experience of working with families to effect change. Knowledge of the Department of Health Assessment Framework for Children in Need and their families. Able to work within the quality standards framework and achieve set goals/outcomes for Families. First Aid Training Certificate Able to speak Welsh and another relevant language, i.e., Arabic, Somali, Polish or Czech, is desirable. Able to demonstrate awareness/Understanding of equal opportunities. To be emotionally intelligent and aware. Flexible approach to work, ability to work unsociable hours and sleep-in. To possess a full driving licence and use of a car to undertake duties. Essential Compliance Requirements 3 Years References, including current employment Enhanced DBS & barred list check (Child & adult) Willing to engage in the mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment agency for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace.
Diamond Blaque HR Solutions City, Cardiff
Jan 29, 2026
Contractor
Description Our local government clients in Cardiff, Wales, are recruiting for a Control Centre Operator. This role offers an excellent opportunity to develop skills in emergency response and customer service, with potential for extension or progression within the local government sector based on performance and organisational needs. Responsibility To deliver services to customers across various areas, including handling welfare calls from vulnerable or elderly customers, and to work closely with colleagues within the Control Centre and other service teams, fostering a sense of teamwork and shared purpose to ensure the highest levels of call resolution and customer satisfaction. Qualification Essential GCSE Grade (or equivalent) in English Language and Mathematics. Relevant qualification, or demonstrable experience in a similar role Advanced Microsoft Office (Word, Excel, Outlook), social media and CRM. Criteria to be Evaluated at the Shortlisting Stage - About You: Demonstrates the ability to work under pressure with confidence and initiative and is always committed to the provision of a quality service for customers. Demonstrates the ability to communicate well in a manner appropriate to individual needs, by phone, in person or in writing. Proficient in the use of technology, being comfortable in the use of I.T systems, programmes and apps. Experience in delivering customer-focused information Demonstrates the ability to work as part of a team, showing a willingness to assist others and a commitment to meeting the objectives of the team. Show a personal commitment to the work of the service, taking ownership of tasks and seeking to meet set deadlines and targets. Demonstrates a positive attitude to new challenges and a willingness to adapt quickly to change. A caring attitude with a clear desire to achieve the best possible result for the customer. The ability to work unsocial hours, including evenings, weekends and bank holidays. The ability to work overtime when service provision is available. Essential Compliance Requirements 2 Years References, including current employment Standard DBS check. Willing to engage in the mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.
Diamond Blaque HR Solutions City, Cardiff
Jan 28, 2026
Contractor
Description Our local government clients in Cardiff, Wales, are recruiting for a Gardener. This role offers the opportunity to contribute to the community by maintaining parks, green spaces, sports turf maintenance and horticultural features to a high standard, fostering a welcoming environment for garden and open-space users. Responsibility To carry out horticultural and maintenance activities, including plant care, turf management, and equipment operation, ensuring designated sites are prepared and maintained to a high standard of horticulture and overall appearance. Qualification Essential 3 GCSE's, Grades A-C, or equivalent, including English and Mathematics Recognised qualification in sports turf maintenance, or be able to demonstrate experience A full, current UK Driving licence Good standard of Education, including numeracy Basic IT knowledge, including Mobile phone and handheld tablet Criteria to be Evaluated at the Shortlisting Stage - About You: Candidate must have a recognised qualification in sports turf maintenance or demonstrate relevant experience in turf care and grounds maintenance. Knowledge of issues relating to parks and open spaces. Knowledge of First Aid Knowledge of Health & Safety about parks and open spaces, and the safe use of Pesticides Working knowledge of plants, bedding schemes and fine turf maintenance Experience of working in a front-line ground maintenance service Working experience in maintaining green spaces to a high standard Experience of working alone and as a member of a team Experience in the use of appropriate grounds maintenance tools and machinery Able to operate and carry out routine maintenance of horticultural machinery, tools, and equipment designated parks and green spaces to a high standard of appearance The ability to work outside, on-site Good IT Skills To complete tasks within the agreed timescale and standards Ability to work as part of a team to undertake a range of horticultural tasks and activities Well-developed communication skills for dealing with the public, community groups and colleagues. Ability to support and lead small-scale community events and activities. To undertake any relevant training that supports your development and enhances the delivery of our horticultural services, encouraging continuous learning and growth. Essential Compliance Requirements 3 Years References DBS Disclosure Required A pre-engagement screening is mandatory for this role. Please be prepared for this additional step in the application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.
Diamond Blaque HR Solutions City Of Westminster, London
Jan 27, 2026
Contractor
Description Our local government clients in Westminster, Central London, are recruiting for a Coroner's Administrative and Office Support. We are seeking a reliable and highly organised Coroner's Officer to provide essential administrative and court support within the Inner West London Coroner's Service. This role supports the effective investigation of deaths and the smooth running of coronial court proceedings, working closely with the HM Coroner, Deputy Coroners, the Coroner's Court Manager, and the Metropolitan Police Coroner's Officers. Responsibility To provide comprehensive administrative, case management and court support services relating to deaths referred to the Coroner's Service. The role involves working in a professional court environment and supporting inquests, jury management and coronial case systems in often highly sensitive and pressurised circumstances. This is a frontline office-based role, with regular attendance at coronial court hearings. Qualification Essential GCSE Grade (or equivalent) in English Language and Mathematics. Relevant qualification, or demonstrable experience in a similar role Advanced Microsoft Office (Word, Excel, Outlook), social media and CRM. Criteria to be Evaluated at the Shortlisting Stage - About You: You will be organised, professional and resilient. Ability to work calmly and accurately in a formal court setting and in highly stressful or sensitive circumstances Demonstrate strong administrative skills, attention to detail and a commitment to supporting a vital public service. Experience working in an administrative or court-based environment, ideally within a legal, judicial or public sector setting. Ability to work professionally in a court environment and always maintain confidentiality. Strong organisational and administrative skills, with experience in managing information accurately. Confidence using IT systems and databases, including case management systems. Excellent communication skills, both written and verbal. Ability to work effectively under pressure and manage competing demands. Willingness to support system improvements and process efficiency. Essential Compliance Requirements 2 Years References, including current employment An Enhanced DBS check will be required Willing to engage in the mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.