Sharp

Lead Demand Generation Executive We are looking to recruit a Lead Demand Generation Executive to join our growing marketing team on a full-time permanent basis. The role can be based in Stockport or Wakefield and hybrid working is available The Opportunity This is a fantastic opportunity to join a multi-award-winning marketing team in a well-established tech company, at an exciting and transformational time. If you are self-motivated, passionate and are keen to develop amongst a highly skilled team of marketing professionals, in friendly fast-paced and collaborative environment, then this is the role for you. The Lead Demand Generation Executive will play a key role in supporting the Head of Demand Generation by executing targeted outbound and nurture marketing campaigns that drive lead generation and sales enablement. This role is instrumental in building and optimising HubSpot-based marketing workflows, ensuring alignment with sales teams, and delivering measurable results. The candidate The successful candidate will bring deep HubSpot expertise and a strong understanding of B2B marketing strategies to support the company s growth objectives. The Team The Marketing Department is an influential dynamic and creative team of 23 people split across Product Marketing, Marketing Communications and Marketing Operations. Responsible for launching new products and services, supporting a number of Sales Channels, and creating customer campaigns and initiatives. The Marketing Communications Team ensure that the Sharp brand is presented correctly and delivers a wide range of strategic and tactical activity, contributing to our sales results and success. Key responsibilities Design and deliver high-performing outbound and nurture campaigns using HubSpot, aligned with the customer journey and lead generation objectives. Work closely with the Marketing team as one team to ensure clear and consistent communication and alignment in nurture campaigns. Build and maintain sales enablement tools and content within HubSpot to support the new business team s outreach and conversion efforts. Act as the HubSpot expert within the team, managing workflows, lead scoring, segmentation, and reporting to ensure optimal use of the platform. Regularly report on campaign performance, lead engagement, and conversion metrics. Use insights to refine and improve future activity. Lead the execution of key demand generation initiatives and campaigns, ensuring they meet planned objectives and timelines. Work closely with the Head of Demand Generation, Marketing, and New Business teams to ensure alignment and integration of marketing and sales efforts. Maintain and improve marketing systems and tools in line with agreed processes. Support continuous improvement in campaign delivery and lead management. Build strong relationships with internal stakeholders to understand their goals and ensure marketing activity supports business objectives. Requirements 5+ years of experience in B2B marketing, with a focus on demand generation and sales enablement. Proven expertise in HubSpot CRM and marketing automation. Strong understanding of digital marketing trends, lead nurturing, and customer journey mapping. Experience delivering measurable results through outbound and nurture campaigns. Excellent communication, collaboration, and influencing skills. Commercially aware with a data-driven and creative mindset. Self-motivated, resilient, and able to manage multiple projects simultaneously. Professional marketing qualification preferred. About Sharp UK Sharp UK strives to continue to make Sharp a great place to work and currently has over 800 employees based out of 15 offices across the UK. Our people are the heart of our organisation and are responsible for delivering excellent service to our clients. Flexible and hybrid working, competitive salary and benefits available. Sharp provides innovative print, software, managed solutions, and IT services. Today we are a leading manufacturer of digital information technologies working in partnership with our clients to deliver innovative applications within their chosen sector. We not only strive to continually evolve, we are also committed to contributing to the culture and the well-being of people all over the world with our unique technologies. As part of the globally recognised and trusted Sharp Corporation, we are at the forefront of technical innovation ensuring that we can fulfil all printing and copying requirements. Our current portfolio of hardware products ranges from space-saving MFPs through to exceptionally versatile high-speed production print systems. We also supply a wide range of software solutions, which combines with our premium level service support to offer our clients a powerful Managed Print Service (MPS). Our IT Services support organisations of all sizes in building and maintaining a reliable and resilient IT infrastructure.

2nd Line Support Analyst Swindon (Hybrid Working Available) Are you a proactive and tech-savvy professional with a passion for problem-solving and delivering exceptional IT support? We re looking for a 2nd Line Support Analyst to join our team in Swindon. If you thrive in a fast-paced environment and enjoy helping others, this is the perfect opportunity to grow your career in IT. Key Responsibilities: Ticket Management Own, update, and resolve support tickets efficiently to ensure seamless IT operations. Customer Support Deliver outstanding customer service with a professional, positive, and friendly approach. Technical Troubleshooting Use your expertise to diagnose and resolve complex IT issues. Team & Personal Development Continuously improve technical skills and contribute to team growth. Performance Excellence Meet Key Performance Indicators (KPIs) to maintain high service standards. What We re Looking For: Personable & Professional Friendly, approachable, and committed to great customer service. Strong Technical Knowledge Proficient in Microsoft Cloud technologies (365 & Azure). Advanced IT Skills Solid understanding of Virtualisation, Networking, Firewalls, Cyber Security, Backup & Antivirus solutions. Why Join Us? Career Growth Progress your IT career within a supportive and dynamic team. Hybrid Working Enjoy a flexible work environment to suit your lifestyle. Continuous Learning Access ongoing professional development opportunities. Great Work Culture Be part of a friendly, collaborative, and innovative workplace. If you're ready to take the next step in your IT support career, we d love to hear from you! Apply now and join us in delivering top-tier IT solutions!

1st Line IT Support Engineer Sharp IT Services (Ipswich) Location: Client Site Catholic School in Ipswich Sharp IT Services is looking for a 1st Line Support Analyst to join our team at a secondary school in Ipswich. This is an exciting opportunity for an IT professional eager to develop their technical skills while providing essential support in an educational environment. About the Role As the first point of contact for IT issues, you will play a vital role in keeping the school s technology running smoothly. You ll support staff and students with day-to-day IT challenges, ensuring a reliable and efficient learning environment. Working closely with the Service Delivery Manager and wider support team, you ll help maintain high service standards and contribute to a positive school experience. Key Responsibilities: Provide first-line IT support to staff and students, ensuring prompt issue resolution. Manage and update support tickets, keeping users informed and confident in the resolution process. Support classroom technology, including interactive whiteboards, projectors, and student devices. Troubleshoot issues with Microsoft 365, printers, Wi-Fi, and other school systems. Ensure IT equipment is maintained, set up new devices, and assist with software installations. Meet agreed Key Performance Indicators (KPIs) to uphold high service standards. Prioritise and manage workload effectively to align with the school's needs. Communicate professionally and clearly with school staff, students, and IT colleagues. Act as an ambassador for Sharp IT Services, delivering reliable and friendly IT support. What We re Looking For: Friendly, personable, and professional approach to customer service. Strong written and verbal communication skills. Passion for IT and a drive to develop technical skills. Basic knowledge and experience with: Microsoft Server & Desktop Operating Systems Microsoft Cloud technologies (365 & Azure) Virtualisation, networking, and firewalls Backup and anti-virus software Remote Monitoring and Management (RMM) tools Why Join Sharp IT Services? Opportunity to grow within a leading Managed IT Services provider. Supportive team environment with continuous learning and career development. Hands-on experience working directly with clients on-site. This role is ideal for someone with a passion for IT who enjoys working in a dynamic and supportive school setting. Apply now to join Sharp IT Services and be part of our mission to deliver top-tier IT solutions.

2nd Line IT Support Analyst Sharp IT Services (Client Site Ipswich) Location: Client Site Catholic School in Ipswich Sharp IT Services is seeking an experienced 2nd Line Support Analyst to join our team at a secondary school in Ipswich. This is an excellent opportunity for an IT professional with strong troubleshooting skills to take ownership of technical issues and support a dynamic educational environment. About the Role As a 2nd Line Support Analyst, you will be responsible for diagnosing and resolving more complex IT issues, ensuring minimal disruption to teaching and learning. You will work closely with the Service Delivery Manager and Infrastructure Manager to maintain a high level of service, supporting both staff and students while contributing to the school's overall IT strategy. Key Responsibilities: Investigate and resolve technical issues efficiently, escalating to 3rd line support when necessary. Manage and update support tickets, ensuring timely resolutions and clear communication with users. Support and maintain school IT infrastructure, including servers, networks, Wi-Fi, and classroom technology. Troubleshoot and administer Microsoft 365, Active Directory, Group Policy, and other key systems. Deploy, configure, and maintain hardware and software, ensuring optimal performance. Work proactively to identify and implement IT improvements to enhance system reliability. Prioritise and manage workload effectively to meet the school s operational needs. Provide guidance and mentorship to 1st Line Support staff, helping to develop their technical skills. Act as an ambassador for Sharp IT Services, delivering professional and proactive IT support What We re Looking For: Friendly, personable, and professional approach to client service. Strong written and verbal communication skills. Strong knowledge and experience with: Microsoft Server & Desktop Operating Systems Microsoft Cloud Technologies (365 & Azure) Virtualisation, Networking, Firewalls, and Cyber Security Basic knowledge of backup and anti-virus solutions. Why Join Sharp IT Services? Opportunity to grow within a leading Managed IT Services provider. Supportive team environment with continuous learning and career development. Hands-on experience working directly with clients on-site. This role is ideal for an experienced IT professional who thrives in a school environment, enjoys problem-solving, and is passionate about delivering high-quality IT support in education. Apply now to join Sharp IT Services and be part of our mission to deliver top-tier IT solutions.