A leading firm in AI data solutions is seeking a Commercial Legal Counsel to lead their commercial contracting work. The role involves drafting, reviewing, and negotiating commercial contracts, providing legal support to various teams, and enhancing contracting processes. Ideal candidates will have 6+ years of experience, be UK or EU qualified, and possess strong stakeholder management skills. Enjoy competitive salary and remote working options in a mission-driven culture.
Nov 23, 2025
Full time
A leading firm in AI data solutions is seeking a Commercial Legal Counsel to lead their commercial contracting work. The role involves drafting, reviewing, and negotiating commercial contracts, providing legal support to various teams, and enhancing contracting processes. Ideal candidates will have 6+ years of experience, be UK or EU qualified, and possess strong stakeholder management skills. Enjoy competitive salary and remote working options in a mission-driven culture.
Legal Counsel, Commercial Prolific is not just another player in the AI space - we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models. The role As the Commercial Legal Counsel at Prolific, you'll lead our commercial contracting work and provide clear, pragmatic legal support across the business. You'll work closely with Sales, Partnerships, Services and other key stakeholders to drive efficient contracting, enable growth, and help teams make informed decisions. This is a high-impact role for someone who thrives in fast-moving environments and enjoys combining autonomy with cross-functional collaboration. Join us in shaping a scalable, efficient, and business-aligned legal function at Prolific - ideal for someone who is adaptable, clear-thinking, and driven to make meaningful impact. What you'll be doing in the role Lead on drafting, reviewing, and negotiating commercial contracts with clients, suppliers, and partners. Maintain and improve standard terms, templates, and contracting processes to speed up deal cycles. Support RFPs and tender submissions, particularly for government and academic institutions. Provide clear, commercially focused legal advice to internal stakeholders. Develop contracting playbooks, training materials, and scalable legal workflows. Collaborate closely with Sales and other key stakeholders to support commercial aims and risk mitigation. Coordinate work with external counsel when needed. Advise on broader commercial matters as they arise, including marketing, IP, and consumer issues. What you'll bring to the role 6+ years PQE; UK or EU qualified (US-qualified also considered). Significant experience drafting, reviewing, and negotiating a wide range of commercial agreements (in-house or private practice). Confident engaging with counterparties across the UK, US, and Europe. Experience supporting RFPs/tenders, ideally including public sector and academia. Ability to streamline contracting processes and develop playbooks, templates, and training. Strong communicator able to translate legal issues clearly for non-legal stakeholders. Comfortable working independently and under pressure, with excellent stakeholder management skills. Some working knowledge of employment law and worker/employee status. Why Prolific is a great place to work We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems. We believe that the next leap in AI capabilities won't come solely from scaling existing models, but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation - one that reflects the breadth and the best of humanity. Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture. Privacy Statement By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.
Nov 22, 2025
Full time
Legal Counsel, Commercial Prolific is not just another player in the AI space - we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models. The role As the Commercial Legal Counsel at Prolific, you'll lead our commercial contracting work and provide clear, pragmatic legal support across the business. You'll work closely with Sales, Partnerships, Services and other key stakeholders to drive efficient contracting, enable growth, and help teams make informed decisions. This is a high-impact role for someone who thrives in fast-moving environments and enjoys combining autonomy with cross-functional collaboration. Join us in shaping a scalable, efficient, and business-aligned legal function at Prolific - ideal for someone who is adaptable, clear-thinking, and driven to make meaningful impact. What you'll be doing in the role Lead on drafting, reviewing, and negotiating commercial contracts with clients, suppliers, and partners. Maintain and improve standard terms, templates, and contracting processes to speed up deal cycles. Support RFPs and tender submissions, particularly for government and academic institutions. Provide clear, commercially focused legal advice to internal stakeholders. Develop contracting playbooks, training materials, and scalable legal workflows. Collaborate closely with Sales and other key stakeholders to support commercial aims and risk mitigation. Coordinate work with external counsel when needed. Advise on broader commercial matters as they arise, including marketing, IP, and consumer issues. What you'll bring to the role 6+ years PQE; UK or EU qualified (US-qualified also considered). Significant experience drafting, reviewing, and negotiating a wide range of commercial agreements (in-house or private practice). Confident engaging with counterparties across the UK, US, and Europe. Experience supporting RFPs/tenders, ideally including public sector and academia. Ability to streamline contracting processes and develop playbooks, templates, and training. Strong communicator able to translate legal issues clearly for non-legal stakeholders. Comfortable working independently and under pressure, with excellent stakeholder management skills. Some working knowledge of employment law and worker/employee status. Why Prolific is a great place to work We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems. We believe that the next leap in AI capabilities won't come solely from scaling existing models, but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation - one that reflects the breadth and the best of humanity. Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture. Privacy Statement By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.
Customer Success Manager - Spanish Speaking Akeneo is the Product Experience (PX) company and global leader in Product Information Management (PIM), creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere. We're all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You'll grow in a dynamic environment where your ideas and expertise will make an impact from day one. Our flexible work model empowers you to thrive, balancing professional success with personal fulfillment. At Akeneo, you'll be part of a supportive and collaborative team that values open communication, shared successes, and meaningful relationships. Job Description The Customer Success Manager is a key role within the Customer Experience organisation, helping our most valued customers achieve their goals by optimising the use of our products and services. As a Customer Success Manager at Akeneo, you will manage a portfolio of strategic accounts, providing a direct impact on retention as a strong contribution to Akeneo's customer-first objective. You will guide customers on their post-implementation journey, ensuring they have a positive experience, maintain engagement with Akeneo over time, and show them how to attain more value and a clear ROI. Responsibilities Build strong relationships with key contacts at customer accounts, including C-level executives across both the business and IT. Drive adoption of our software and identify opportunities for expansion. Create prescriptive and customised success plans to help customers define, measure, and achieve success using Akeneo's solutions. Engage with customers in insightful ways, including delivering personalised, action-focused business reviews. Understand the signs of risk and proactively identify it, capable of devising strategies to mitigate risk and executing defined action plans. Achieve retention and growth targets by closing client renewals and discovering and managing upsell and cross-sell opportunities with the sales team. Contribute to Akeneo's customer success framework for customer lifecycle management, developing strong client relationships, monitoring customer health, and creating tangible benefits and value for customers. Collaborate with the Akeneo Professional Services team and Solution Integrators to ensure a successful deployment of Akeneo. What we look for You speak Spanish and English fluently. You have a solid background in customer success, account management, or project management within the SaaS or tech industry. You are an expert in developing and executing customer success plans, including onboarding, risk management, health monitoring, adoption and digital transformation. You have experience creating lasting, trusted relationships with customer contacts in different roles up to the C-level. You have a strong track record in managing high-value customer accounts, driving retention, and achieving growth targets. You don't need to tick every box. We strongly encourage candidates from all backgrounds to apply. If you are excited about this opportunity but your experience is slightly different, we still want to hear from you! Interview process 30 minute screening call with a member of our Talent Acquisition team. 60 minute interview with the hiring manager, where you'll learn more about the role and discuss your experience in more detail. 30 minute interview with the Regional Sales VP. 60 minute interview that will include the presentation of a risk mitigation plan in front of the hiring manager and another member of the Customer Success organisation. Life at Akeneo Work Environment Work Life Balance: Flexible working hours. Enjoy 25 days of annual leave. Option to work from anywhere for up to 30 days per year. Inclusivity Community & Support: Engage in 2 paid volunteering days annually and join Employee Resource Groups dedicated to promoting diversity and inclusion within the company. Growth and Development Professional Development: Access a €1,000 annual budget for personal professional development and take advantage of career paths, internal mobility opportunities, and a "Women in Leadership Programme." Comprehensive Onboarding: Start on the right foot with an 8 week onboarding program. Wellbeing Mental Health Support: Access individual and confidential sessions with a mental health practitioner or coach of your choice. For more information about benefits, don't hesitate to contact our Talent Acquisition team. Contact Alana Bentley - Talent Acquisition Specialist About Akeneo Akeneo is the product experience (PX) company and global leader in Product Information Management (PIM); creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere. Akeneo empowers business leaders with software, education, and an engaged community all focused on the practice of product experience management. Founded in 2013 - 450 co workers.
Nov 22, 2025
Full time
Customer Success Manager - Spanish Speaking Akeneo is the Product Experience (PX) company and global leader in Product Information Management (PIM), creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere. We're all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You'll grow in a dynamic environment where your ideas and expertise will make an impact from day one. Our flexible work model empowers you to thrive, balancing professional success with personal fulfillment. At Akeneo, you'll be part of a supportive and collaborative team that values open communication, shared successes, and meaningful relationships. Job Description The Customer Success Manager is a key role within the Customer Experience organisation, helping our most valued customers achieve their goals by optimising the use of our products and services. As a Customer Success Manager at Akeneo, you will manage a portfolio of strategic accounts, providing a direct impact on retention as a strong contribution to Akeneo's customer-first objective. You will guide customers on their post-implementation journey, ensuring they have a positive experience, maintain engagement with Akeneo over time, and show them how to attain more value and a clear ROI. Responsibilities Build strong relationships with key contacts at customer accounts, including C-level executives across both the business and IT. Drive adoption of our software and identify opportunities for expansion. Create prescriptive and customised success plans to help customers define, measure, and achieve success using Akeneo's solutions. Engage with customers in insightful ways, including delivering personalised, action-focused business reviews. Understand the signs of risk and proactively identify it, capable of devising strategies to mitigate risk and executing defined action plans. Achieve retention and growth targets by closing client renewals and discovering and managing upsell and cross-sell opportunities with the sales team. Contribute to Akeneo's customer success framework for customer lifecycle management, developing strong client relationships, monitoring customer health, and creating tangible benefits and value for customers. Collaborate with the Akeneo Professional Services team and Solution Integrators to ensure a successful deployment of Akeneo. What we look for You speak Spanish and English fluently. You have a solid background in customer success, account management, or project management within the SaaS or tech industry. You are an expert in developing and executing customer success plans, including onboarding, risk management, health monitoring, adoption and digital transformation. You have experience creating lasting, trusted relationships with customer contacts in different roles up to the C-level. You have a strong track record in managing high-value customer accounts, driving retention, and achieving growth targets. You don't need to tick every box. We strongly encourage candidates from all backgrounds to apply. If you are excited about this opportunity but your experience is slightly different, we still want to hear from you! Interview process 30 minute screening call with a member of our Talent Acquisition team. 60 minute interview with the hiring manager, where you'll learn more about the role and discuss your experience in more detail. 30 minute interview with the Regional Sales VP. 60 minute interview that will include the presentation of a risk mitigation plan in front of the hiring manager and another member of the Customer Success organisation. Life at Akeneo Work Environment Work Life Balance: Flexible working hours. Enjoy 25 days of annual leave. Option to work from anywhere for up to 30 days per year. Inclusivity Community & Support: Engage in 2 paid volunteering days annually and join Employee Resource Groups dedicated to promoting diversity and inclusion within the company. Growth and Development Professional Development: Access a €1,000 annual budget for personal professional development and take advantage of career paths, internal mobility opportunities, and a "Women in Leadership Programme." Comprehensive Onboarding: Start on the right foot with an 8 week onboarding program. Wellbeing Mental Health Support: Access individual and confidential sessions with a mental health practitioner or coach of your choice. For more information about benefits, don't hesitate to contact our Talent Acquisition team. Contact Alana Bentley - Talent Acquisition Specialist About Akeneo Akeneo is the product experience (PX) company and global leader in Product Information Management (PIM); creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere. Akeneo empowers business leaders with software, education, and an engaged community all focused on the practice of product experience management. Founded in 2013 - 450 co workers.