CIH International Housing Group

CIH International Housing Group is seeking a skilled Scheme Manager for their White Lion Road supported living service in Amersham. This role involves leading a team to support six adults with learning disabilities, ensuring they live independently in a safe and nurturing environment. The ideal candidate will have experience in care and be committed to delivering person-centred support. The role offers a competitive salary of £34,320 per annum, along with various benefits including extended annual leave, access to discounts, and gym facilities.

We're looking for a Supported Housing Coordinator to join our Homelessness Team within the Housing, Property and Regeneration Directorate at the West Midlands Combined Authority. This is a unique opportunity to play a central role in delivering a new regional Supported Housing Programme, funded by the Ministry of Housing, Communities and Local Government (MHCLG). As the Supported Housing Coordinator, you'll coordinate the delivery of this ambitious programme, working closely with Birmingham City Council and Coventry City Council to increase the supply of good quality supported housing support services, with a primary focus on preventing and relieving single homelessness and reducing rough sleeping. You'll also work with a wide range of partners to design a research and evaluation plan to build the evidence base that will shape future investment, lead the development of the region's first Supported Housing Strategy and support preparations for the implementation of the Supported Housing (Regulatory Oversight) Act 2023, helping to create a joined-up, coherent regional approach that brings together funding, quality, regulation and evidence. This is a varied and rewarding role, combining programme coordination, partnership working, strategic planning, contract administration and performance management. Working across organisational boundaries, you'll bring together local authorities, housing providers, researchers and government partners to ensure the programme delivers lasting impact. If you're passionate about designing out homelessness, improving life outcomes and helping to make the West Midlands a more inclusive region, we'd love to hear from you. Please note that this role is a fixed term contract until 31st March 2029. What you will be doing. Coordinate the delivery of the WMCA Supported Housing Funding Programme, monitoring progress, performance and outcomes across the region. Lead the development of the West Midlands' first Supported Housing Strategy, ensuring it reflects national policy, regulatory reform and emerging evidence. Design and oversee research and evaluation activity to strengthen the evidence base and inform future funding decisions. Build strong relationships with local authorities, housing providers, government departments and other regional partners. Commission and manage external research and consultancy projects to support programme delivery. Develop monitoring and reporting frameworks, ensuring delivery milestones, risks and outcomes are effectively managed. Coordinate opportunities for partners to share learning, best practice and innovation across the region. Produce reports, briefings and performance updates for senior leaders and governance groups. Monitor programme budgets, financial returns and grant claims, ensuring value for money and robust governance. Represent WMCA at regional and national meetings, promoting the work of the programme and influencing the future of supported housing. About you You'll be a collaborative and organised professional with experience of working in supported housing, homelessness or related housing or social care setting. You'll enjoy bringing people together, managing complex programmes and turning strategy into action. You'll be equally comfortable analysing performance data, coordinating projects and building strong partnerships to achieve shared outcomes. Above all, you'll be motivated by the opportunity to improve supported housing services and help shape the future of homelessness prevention across the West Midlands. What's essential. Experience of working in supported housing, homelessness or a closely related housing / social care field. Experience coordinating programmes or projects involving multiple organisations and stakeholders. Experience developing strategies, action plans or policy frameworks and supporting their implementation. Experience producing reports, briefings or papers for senior leaders or governance boards. Strong partnership working skills, with experience building effective relationships across organisations. A good understanding of supported housing, including commissioning, funding, regulation and current policy developments. Knowledge of homelessness policy, legislation and the wider housing landscape. Strong analytical skills, with the ability to interpret data, research and financial information to support decision-making. Excellent written and verbal communication skills, with the confidence to influence a range of audiences. Strong organisational and programme management skills, including planning, monitoring progress and managing risks. The ability to manage competing priorities and deliver high-quality work to deadlines. Proficiency in Microsoft Office, including Excel, Word and PowerPoint. Location. The location for this role is Summer Lane, Birmingham with at least 2 days a week spent in the office. Salary and benefits. We advertise salary ranges, with new appointments typically starting at the lowest salary point. In exceptional cases, the salary point may be adjusted to secure the best candidate. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees. Requests for salaries above the maximum advertised range will not be considered. Local Government Pension Scheme (one of the most generous pension schemes in the UK). Shared Cost Additional Voluntary Contribution scheme where you can build an additional pot of money alongside your pension with contributions exempt from Income Tax and National Insurance contributions (NICs). 28 days paid annual leave (with an option to purchase more) + Statutory days. EV car benefit scheme Healthcare plans. Discounted gym membership, will writing, and mortgage advice. An option to buy a bicycle, including e-bikes and adapted pedal cycles, at a discounted rate. 3 days of paid leave each year to volunteer. Interest-free financing through SmartTech to buy the latest technology Discounted shopping with over 2,000 big-name retailers, and more. You can now also obtain a Costco membership through the WMCA. Boundless unlocks unlimited entry to top-rated UK attractions and loads of extra benefits and discounts. Eye Care Scheme, offering a free eye test and a financial contribution towards your glasses. Why join WMCA? WMCA is laser-focused on improving the West Midlands, bringing economic growth, jobs, homes, and better journeys to the region. We target local needs where it matters most, ensuring everyone has a job that pays well and has access to safe and affordable places they can call home. We put people and place at the heart of everything we do, working hand in hand with our partners to direct funding where it's needed most. What you do, really matters. Your expertise will help make a big difference, improving people's lives, every day. Our Values and Behaviours. Fostering an environment where people feel valued, included, supported, and proud to contribute to our region is important to us at the WMCA. Our behaviours are more than statements; they guide how we work, make decisions, and treat one another - they set the standards we hold ourselves to and the experience we want others to have. Collaborative - We work as one organisation, building trust, connection and shared purpose across teams, partners and customers to create the biggest impact for our region. Driven - Focussed on impact - leading with clarity, care and courage to deliver meaningful results for the West Midlands. Inclusive - Every voice matters - we create belonging, fairness and psychological safety so everyone can thrive. Innovative- We think future and act smarter - embracing curiosity, creativity and continuous improvement to shape the future. Creating an inclusive workplace. WMCA holds diversity accreditations, such as the RACE Code Quality Mark, Armed Forces Covenant (Gold status) and has been recognised as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. We're a Disability Confident Employer with 'Leader' status, committed to interviewing applicants with disabilities who meet all the essential role criteria. We are also proud to be a Ban the Box employer, which means we do not ask about criminal convictions at the initial application stage, and will only ask after an offer is made as part of our onboarding checks, which helps us remove barriers for people with past convictions and supporting fair opportunities for all. We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don't fit the traditional "perfect candidate" mould. We gladly consider part-time, flexible, and job share arrangements, so please don't let these factors deter you from applying. Right to Work in the UK Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. . click apply for full job details

West Midlands Combined Authority is seeking a Supported Housing Coordinator to join the Homelessness Team within the Housing, Property and Regeneration Directorate in Birmingham. You will help deliver a regional Supported Housing Programme funded by MHCLG, coordinating with Birmingham and Coventry councils to increase quality housing support services and reduce homelessness. You'll design a regional strategy, build evidence through research, and manage partnerships across local authorities,

Trust Housing Association in Clydebank invites applications for a part-time, permanent role as Supported Housing Coordinator. You will promote independent living and support tenants, developing strong links with health and social care partners. The role offers paid training, a welcoming team, and opportunities for career progression within a not-for-profit housing, support and care provider in Scotland.

Specialist Housing Partner (Independent Living Housing Officer) A place to create moments that matter Location: 100% onsite, The Orchard scheme in Burnley. Salary: £15,456 per annum (FTE £30,912) Permanent, part time, 17.5 hours per week, Monday and Tuesday 9am-5pm and Wednesday 9am to 12:30pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality. As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life's changes, to resolving challenges with empathy and professionalism, you'll be a trusted presence and a force for good. What You'll Do: Be a visible, supportive presence in our schemes, building strong relationships with residents. Work closely with lettings teams to ensure smooth move-ins and positive first impressions. Encourage community engagement and help residents live independently for as long as possible. Recognise safeguarding concerns, identify customers who may need additional support, and work collaboratively with partner agencies to signpost and access appropriate services and interventions. Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care. Collaborate with internal teams and external partners to deliver joined-up support. Escalate and take cases to court as a last resort, ensuring all other options have been explored first. Why This Role Matters: You won't just be managing housing - you'll be creating safe, supportive environments where people can thrive. Every day, you'll make a meaningful impact in someone's life. Salary The Specialist Housing Partner (Independent Living Housing Officer) salary is £15,456 per annum (FTE £30,912) for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About You Experience delivering housing management services within a specialist or generic housing context. CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience Strong understanding of anti-social behaviour management and rental income collection processes. Proven ability to manage multiple tasks and meet performance targets independently and as part of a team. Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders. Knowledge of safeguarding practices within a housing context. Regular business travel will be necessary to other Accent sites and off-site meetings as required. The successful applicant will be subject to pre-employment checks, such as DBS and social media screening , before an offer is confirmed. Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A Teams interview with the hiring manager. You'll learn more about the role and team, and we'll get to know you - your experience, goals, and what you bring. Planned date: 8th September via Teams Stage 2: A Place to Show Your Strengths An in person interview with behavioural and scenario-based questions focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Congruity Questionnaire in advance. You'll also have the opportunity to walk around the scheme and meet some of our customers on the day. Planned date: 14th September at the scheme in Burnley. We aim to make the process clear, supportive, and genuinely valuable - a place where you feel informed and confident at every step. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you have any queries about the role, please email: Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

Housing Officer (South East) £36,000.00 per annum + £3715 car allowance It matters. So we're bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands-on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for a Housing Officer to cover the following patch: Winchester, Eastleigh, Alresford, Totten, Southampton (SO40, SO15, SO17, SO14, SO18) What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign-up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low-level anti-social behaviour, neighbour disputes, and supporting more complex cases I dentifying and responding to vulnerability, safeguarding, hoarding, and non-access cases Completing person-centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma-informed. What we're looking for You'll bring experience of housing management or a similar customer-facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer-focused mindset, with a commitment to equality, inclusion and trauma-informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day-to-day decisions You'll also be comfortable working flexibly, including participating in an out-of-hours rota where required. Why join us? At Stonewater, our customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check (if applicable), satisfactory references and possession of a valid Right to Work document. This role may require specific qualifications, skills, knowledge, and behaviours to meet the Competence and Conduct Standard for Social Housing. If not already qualified, there may be an expectation to study towards a professional qualification. Discover Stonewater: Stonewater is one of the UK's largest social housing providers, driven by our purpose that everyone has a place to call home. With around 40,000 homes, we proudly serve more than 93,000 customers, providing safe, affordable homes and the services and support that help people and communities thrive. Our mission is to make a difference to our customers and communities through quality homes and great services that reflect our social ethos. Guided by our vision to be the most trusted, inspiring and sustainable provider of affordable homes, we offer homes for rent, shared ownership and purchase, alongside specialist housing and support services, including retirement living, supported housing, domestic abuse refuges, LGBTQ+ safe spaces and young people's foyers. Everything we do is centred on our customers. We build trusted relationships, create lasting social value and invest in homes, services and communities that enable people to live independently, realise their potential and thrive. Through innovation, collaboration and a long-term commitment to sustainability, we are helping shape stronger communities for the future. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Department Housing & Tenancy Management Role Customer Partner/Housing Officer Locations South East Yearly salary £36,000 Employment type Full-time Car allowance Yes Hours per week 37.5 Expiry date 18 September, 2026

Job Title: Tenancy Manager Location: Crowthorne House (2 days from home) Brand: LRG Salary: £25,000 basic plus £1k objective bonus (£250 quarterly) Hours: Monday to Friday 8:30am - 5pm About LRG LRG, is a well- established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market. Job Summary and key responsibilities Reporting to the Head of Tenancy Management, LRG are seeking a Tenancy Manager to join a dedicated and dynamic new team based in The Meadows, Camberley. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our non-managed landlords, assisting them with inquiries, booking check out and compliance appointments, assisting with the end of tenancy deposit administration, and ensuring a smooth process throughout the tenancy from beginning to end. Key Responsibilities Deliver exceptional customer service through both telephone and written communication, acting as a dedicated point of contact for non-managed landlords and tenants. Managing the non-managed end of tenancy process, ensuring customers receive clear communication and support throughout the checkout journey. Support landlords with compliance requirements and coordinate statutory documentation where requested, ensuring company processes and legislative requirements are met. Coordinate checkout appointments and proactively engage with landlords and tenants ahead of tenancy end dates to ensure expectations and timescales are understood. Proactively contacting landlords and tenants ahead of tenancy end dates to provide guidance, manage expectations and support a smooth checkout process. Supporting customers through the No Deposit Scheme process and assisting with tenancy-end deposit administration. Work collaboratively with branch teams, Team Leaders and Heads of Centre to understand reasons for lost instructions and identify opportunities to improve client retention. Maintain accurate records and ensure all customer interactions are completed in line with company procedures and service standards. What are we looking for Excellent communication, written and verbal Professional telephone manner Organisational skills, time management and attention to detail What we can offer you Proven track record for career growth and advancement within the company Market leading training and ongoing professional development Access to a diverse portfolio of properties Supportive and collaborative team environment Benefits Competitive base salary and additional incentives Quarterly and yearly awards including trips abroad Salary sacrifice pension scheme Generous Holiday allowance, increasing by 1 day per year based on service Excellent Parental leave and newly introduced Fertility policy Staff discounts LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

Housing Officer (South East) £36,000.00 per annum + £3715 car allowance It matters. So we're bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands-on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for a Housing Officer to cover the following patch: Winchester, Eastleigh, Alresford, Totten, Southampton (SO40, SO15, SO17, SO14, SO18) What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign-up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low-level anti-social behaviour, neighbour disputes, and supporting more complex cases I dentifying and responding to vulnerability, safeguarding, hoarding, and non-access cases Completing person-centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma-informed. What we're looking for You'll bring experience of housing management or a similar customer-facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer-focused mindset, with a commitment to equality, inclusion and trauma-informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day-to-day decisions You'll also be comfortable working flexibly, including participating in an out-of-hours rota where required. Why join us? At Stonewater, our customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check (if applicable), satisfactory references and possession of a valid Right to Work document. This role may require specific qualifications, skills, knowledge, and behaviours to meet the Competence and Conduct Standard for Social Housing. If not already qualified, there may be an expectation to study towards a professional qualification. Discover Stonewater: Stonewater is one of the UK's largest social housing providers, driven by our purpose that everyone has a place to call home. With around 40,000 homes, we proudly serve more than 93,000 customers, providing safe, affordable homes and the services and support that help people and communities thrive. Our mission is to make a difference to our customers and communities through quality homes and great services that reflect our social ethos. Guided by our vision to be the most trusted, inspiring and sustainable provider of affordable homes, we offer homes for rent, shared ownership and purchase, alongside specialist housing and support services, including retirement living, supported housing, domestic abuse refuges, LGBTQ+ safe spaces and young people's foyers. Everything we do is centred on our customers. We build trusted relationships, create lasting social value and invest in homes, services and communities that enable people to live independently, realise their potential and thrive. Through innovation, collaboration and a long-term commitment to sustainability, we are helping shape stronger communities for the future. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Department Housing & Tenancy Management Role Customer Partner/Housing Officer Locations South East Yearly salary £36,000 Employment type Full-time Car allowance Yes Hours per week 37.5 Expiry date 18 September, 2026

Housing Officer (South East) £36,000.00 per annum + £3715 car allowance It matters. So we're bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands-on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for a Housing Officer to cover the following patch: Winchester, Eastleigh, Alresford, Totten, Southampton (SO40, SO15, SO17, SO14, SO18) What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign-up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low-level anti-social behaviour, neighbour disputes, and supporting more complex cases I dentifying and responding to vulnerability, safeguarding, hoarding, and non-access cases Completing person-centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma-informed. What we're looking for You'll bring experience of housing management or a similar customer-facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer-focused mindset, with a commitment to equality, inclusion and trauma-informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day-to-day decisions You'll also be comfortable working flexibly, including participating in an out-of-hours rota where required. Why join us? At Stonewater, our customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check (if applicable), satisfactory references and possession of a valid Right to Work document. This role may require specific qualifications, skills, knowledge, and behaviours to meet the Competence and Conduct Standard for Social Housing. If not already qualified, there may be an expectation to study towards a professional qualification. Discover Stonewater: Stonewater is one of the UK's largest social housing providers, driven by our purpose that everyone has a place to call home. With around 40,000 homes, we proudly serve more than 93,000 customers, providing safe, affordable homes and the services and support that help people and communities thrive. Our mission is to make a difference to our customers and communities through quality homes and great services that reflect our social ethos. Guided by our vision to be the most trusted, inspiring and sustainable provider of affordable homes, we offer homes for rent, shared ownership and purchase, alongside specialist housing and support services, including retirement living, supported housing, domestic abuse refuges, LGBTQ+ safe spaces and young people's foyers. Everything we do is centred on our customers. We build trusted relationships, create lasting social value and invest in homes, services and communities that enable people to live independently, realise their potential and thrive. Through innovation, collaboration and a long-term commitment to sustainability, we are helping shape stronger communities for the future. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Department Housing & Tenancy Management Role Customer Partner/Housing Officer Locations South East Yearly salary £36,000 Employment type Full-time Car allowance Yes Hours per week 37.5 Expiry date 18 September, 2026

Stonewater is recruiting a Housing Officer to cover the South East patch including Winchester, Eastleigh, Alresford, Totten, Southampton. The role is hands-on, with responsibilities across tenancy management and community support. You will be the visible point of contact for residents, ensure services are responsive and compliant, and work with partners to sustain homes. The role offers a £36,000 salary plus £3,715 car allowance and a 37.5 hour week.

Job Introduction Job title: Neighbourhood Officer Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services. We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces - there's really something for everyone! The role Liverpool City Council exists to serve, safeguard and represent the interests of its citizens and communities and to ensure the provision of the best possible services for its residents. We are committed to making Liverpool a strong city through inclusive and sustainable growth and building a fair city by breaking the cycle of deprivation, improving health and tackling poverty. Liverpool City Council has implemented a new Neighbourhood Model to fundamentally transform how it delivers frontline services for the people of the city. The new model sees the city divided into 13 Neighbourhoods, each led by a Neighbourhood Manager who will be working in one of these areas. As the Neighbourhood Officer you will play a key role in supporting the Neighbourhood Managers to coordinate and facilitate cross-functional teams focused on improving local outcomes and resident satisfaction across Neighbourhood areas. This is an exciting opportunity to help drive transformative change as part of the biggest shake-up in how Council services are provided and commissioned in over a decade. What you'll do Design and lead projects focused on improving local outcomes and resident satisfaction for each neighbourhood area Develop effective partner relationships to support the delivery of service objectives, maintain existing contracts with providers, and create new ways of working that improve service delivery Promote quality improvements across the neighbourhood areas, including identifying solutions to issues/complaints and supporting community engagement Support the collection of data and community insights to shape and improve local services and report on key performance indicators Be a point of escalation for members and stakeholders concerning key challenges and opportunities within designated neighbourhood areas What you'll need Excellent interpersonal and communication skills along with experience in engaging members of the community Experience working alongside a range of key stakeholders effectively, including residents and local communities Strong understanding of current approaches to community activation and engagement Experience with committees and democratic processes and local authority standing orders process Experience managing projects or workstreams and monitoring performance against milestones and deadlines Experience working confidently with data when making decisions Our offer to you At least 29 days holiday, plus bank holidays rising to 33 after 5 years' service (pro rata if part time) - option to purchase further days Agile working (role dependent) - a "Flexibility First" approach to agile working, where flexibility is the norm rather than the exception Part of the Local Government Pension Scheme - option to join the AVC Scheme Progression - opportunities and training through a wide range of high quality learning Health and Wellbeing - offer including Employee Assistance Programme Cycle to Work and Travel Pass Schemes Drive Time - a salary sacrifice car lease scheme Family friendly policies with enhanced leave Discounted Gym Memberships Employee Volunteering Scheme Medicash We reserve the right to close this vacancy early. Once the role has closed, you will not be able to submit an application, and we are unable to reopen the vacancy for you to complete it. We strongly recommend submitting your application well in advance of the closing date to avoid disappointment. We are committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role. If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at . Eligibility to work in the UK will be verified in the final stages of the selection process. All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship. Candidates who require sponsorship should evaluate the Home Office eligibility criteria for a Skilled Worker visa before applying. This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.

Excellence is not just an expectation, it's our standard. With a driven team of nearly 600 professionals, we are at the forefront of providing stellar asset and energy services across the UK. Our mission is simple yet powerful: to elevate the quality of life in the communities we serve by innovating and improving the spaces where people reside, work, and gather. This fast paced role will see you work from our Halifax office and be the vital link between residents, sub-contractors, clients and our internal team, ensuring positive relationships and effective communication throughout every engagement. Key Responsibilities Manage and resolve complaints in line with company procedures. Develop strong working relationships with client representatives and housing departments to ensure consistent information flow. Establish individual requirements through resident profiling; identify high-risk or vulnerable residents and work with Site Managers to tailor work accordingly. Introduce the scope of works to residents prior to commencement and provide aftercare packs/instruction upon completion. Arrange appointments for surveys and works, ensuring all dates are confirmed in writing. Create and maintain accurate plot files (paper and electronic) and assist in project management meetings. Collaborate with the Community Investment Team on initiatives such as newsletters and safety competitions. Observe site Health & Safety rules and conduct satisfaction surveys to help improve our service delivery. Experience & Skills Required Demonstrable success in a similar role. Driving License is required due to client site visits. Excellent customer service skills and the ability to produce high-quality reports. A strong communicator with the ability to manage complaints effectively Competent in MS Office (Word & Excel). Highly organized with excellent attention to detail and the ability to work an ever changing workload. What We Offer £27,000-£30,000 29 days annual leave (includes statutory bank holidays and Christmas/New Year closure). Employer-contributed pension scheme Enhanced Maternity/Paternity leave, Flexible Benefits (Bike to Work, Health Shield care plan), and Employee Assistance Program. Our Commitment We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the communities in which we work. We aim to provide every employee the support to fulfill their professional and personal potential. Note: Successful applicants must provide evidence of eligibility to work in the UK. A DBS check will be conducted prior to employment. Business Sureserve Energy Services North Ltd. Locations Halifax Yearly salary £28,000 - £30,000 Employment type Full-time

Job Description Babergh and Mid Suffolk District Councils Address: Elizabeth Court, Eye IP23 7HP and Farnish House, Botesdale IP22 1DF Salary: £31,537 to £36,363 per annum (pro rata for part time) Hours: Full Time, 37 hours per week Contract: Permanent This role is open to full time, part time, and job share applications, all of which will be assessed equally. Join our team We are looking for a Sheltered Housing Officer to join our Sheltered Housing Team. If you share our values and you are motivated to make a difference for our residents, clients, and communities, we would love to hear from you. About the role Based predominantly at our Sheltered Housing Schemes in Eye and Botesdale, you may be required to provide cover at other schemes when required. The main duties involve visiting and supporting tenants and helping them to live independently. welfare calls to residents, identifying and arranging additional support if required respond in an emergency to residents maintain accurate and up-to-date records complete support plans, viewings and sign ups weekly and monthly Health and Safety inspections/checks report any safeguarding issues. You will ensure that the council policies, procedures and risk assessments are strictly adhered to. Reporting to the Sheltered Housing Manager, you will have day to day responsibility for the cleaning staff. About you We are looking for a dedicated person who is organised, able to manage a varied and sometimes challenging workload and can communicate well, showing empathy and compassion. A relevant qualification at NVQ 2 or Equivalent knowledge gained through experience. Basic First Aid Certificate Knowledge of the needs of older people and an awareness of Safeguarding issues IT skills required with considerable experience of Microsoft Office package including Microsoft Excel and Teams. ability to maintain accurate records ability to organise and structure your own working day and work without direct supervision An awareness of health and safety matters This role is based on site, with time divided between two sheltered schemes at Eye and Botesdale and sometimes covering other schemes nearby, therefore access to a vehicle and a valid UK driving licence are essential. About us At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with: 60 conservation areas two National Landscapes many picturesque market towns It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom). Benefits We offer a comprehensive benefits package, including: Generous leave entitlement (26 days a year, rising to 31 days after 5 years). Competitive Local Government Pension Scheme. Wellbeing Support and Employee Assistance Programs. Private Health Care Options. Electric Vehicle Salary Sacrifice Scheme. Paid volunteering days. Flexible and hybrid working arrangements (Business needs permitting). Great learning and development opportunities. For more information, visit our Employee Benefits page. Our ways of working We believe work is what we do, not just where we go. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts. Closing date: 5:00pm, 09 September 2026.

Stonewater is recruiting a Housing Officer to cover the South East patch including Winchester, Eastleigh, Alresford, Totten, Southampton. The role is hands-on, with responsibilities across tenancy management and community support. You will be the visible point of contact for residents, ensure services are responsive and compliant, and work with partners to sustain homes. The role offers a £36,000 salary plus £3,715 car allowance and a 37.5 hour week.

LRG, a well-established property group across the UK, is seeking a Tenancy Manager to join a dynamic team. You will handle non-managed landlord inquiries, coordinate checkouts and compliance appointments, and oversee end-of-tenancy processes to ensure a smooth experience for customers. Reporting to Head of Tenancy Management, you will work from The Meadows, Camberley, with a mix of office presence and homeworking (2 days from home).

Housing Officer (South East) £36,000.00 per annum + £3715 car allowance It matters. So we're bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands-on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for a Housing Officer to cover the following patch: Winchester, Eastleigh, Alresford, Totten, Southampton (SO40, SO15, SO17, SO14, SO18) What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign-up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low-level anti-social behaviour, neighbour disputes, and supporting more complex cases I dentifying and responding to vulnerability, safeguarding, hoarding, and non-access cases Completing person-centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma-informed. What we're looking for You'll bring experience of housing management or a similar customer-facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer-focused mindset, with a commitment to equality, inclusion and trauma-informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day-to-day decisions You'll also be comfortable working flexibly, including participating in an out-of-hours rota where required. Why join us? At Stonewater, our customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check (if applicable), satisfactory references and possession of a valid Right to Work document. This role may require specific qualifications, skills, knowledge, and behaviours to meet the Competence and Conduct Standard for Social Housing. If not already qualified, there may be an expectation to study towards a professional qualification. Discover Stonewater: Stonewater is one of the UK's largest social housing providers, driven by our purpose that everyone has a place to call home. With around 40,000 homes, we proudly serve more than 93,000 customers, providing safe, affordable homes and the services and support that help people and communities thrive. Our mission is to make a difference to our customers and communities through quality homes and great services that reflect our social ethos. Guided by our vision to be the most trusted, inspiring and sustainable provider of affordable homes, we offer homes for rent, shared ownership and purchase, alongside specialist housing and support services, including retirement living, supported housing, domestic abuse refuges, LGBTQ+ safe spaces and young people's foyers. Everything we do is centred on our customers. We build trusted relationships, create lasting social value and invest in homes, services and communities that enable people to live independently, realise their potential and thrive. Through innovation, collaboration and a long-term commitment to sustainability, we are helping shape stronger communities for the future. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Department Housing & Tenancy Management Role Customer Partner/Housing Officer Locations South East Yearly salary £36,000 Employment type Full-time Car allowance Yes Hours per week 37.5 Expiry date 18 September, 2026

Stonewater is recruiting a Housing Officer to cover the South East patch including Winchester, Eastleigh, Alresford, Totten, Southampton. The role is hands-on, with responsibilities across tenancy management and community support. You will be the visible point of contact for residents, ensure services are responsive and compliant, and work with partners to sustain homes. The role offers a £36,000 salary plus £3,715 car allowance and a 37.5 hour week.

Stonewater is recruiting a Housing Officer to cover the South East patch including Winchester, Eastleigh, Alresford, Totten, Southampton. The role is hands-on, with responsibilities across tenancy management and community support. You will be the visible point of contact for residents, ensure services are responsive and compliant, and work with partners to sustain homes. The role offers a £36,000 salary plus £3,715 car allowance and a 37.5 hour week.

Lambeth Council is seeking a Neighbourhood Housing Officer to manage complex housing management casework and resolve tenancy issues in a dynamic borough context. You will work with residents, partners, and internal teams to deliver high-quality services, perform DBS and Cifas checks, and contribute to Lambeth 2030 aims. This role is permanent/12-months fixed-term and offers a starting salary around £42,912 per year.

Job Description Neighbourhood Housing Officer SO2: Starting salary £42,912 per annum incl LW X1 permanent and 4 fixed term contracts for 12 months About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are 'connected by purpose,' in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team: Our Neighbourhood Housing Team delivers a proactive, customer-focused service to Lambeth tenants and leaseholders. As a Neighbourhood Housing Officer, you will manage complex housing management casework, investigate and resolve tenancy and estate issues, work closely with internal and external partners, and ensure residents receive a high-quality service. This is a dynamic role requiring sound judgement, excellent communication skills and a commitment to achieving positive outcomes for residents and communities. Permanent and Fixed Term Opportunities Available Permanent full-time position Fixed-term contract positions (up to 12 months) We welcome applications from people looking to build a career in housing, including those with transferable skills from customer service, community, enforcement, support, tenancy, housing, local government, or related environments. Training and development will be provided; however, successful candidates must be able to demonstrate the ability to manage complex casework, make balanced decisions, and work confidently with residents and partner agencies. This reflects the responsibilities of the role as set out in the person specification. Successful candidates will be asked to apply for a Basic Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at You will be required to undertake a Cifas check. Further information about Cifas can be found here Cifas. Contact Information: For an informal discussion about the role, please contact Anna Tran at . For detailed qualifications and requirements, please review the job description and person specification in hyperlink below. Job description and person specification Recent applicants need not apply Recruitment Timelines: Advert close date: 11:59pm on Sunday 30th August 2026. Please cleck here to view: Lambeth Staff Benefits. At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here. We actively support applications from Lambeth Care Leavers.