Whitestone Resourcing Limited

Account Director - Healthcare Services 65,000 - 75,000 + Car Allowance + Bonus Lead. Influence. Build. Grow. We're partnering with a highly successful specialist services business within the facilities management sector to appoint an Account Director for its expanding Healthcare Services division. This is an opportunity to join a business with an exceptionally strong culture; one that genuinely puts people first, values collaboration over hierarchy, and empowers its leaders to make decisions and drive change. The environment is entrepreneurial, supportive and refreshingly free from unnecessary bureaucracy. If you're looking for a role where you can build something, shape strategy and make a visible impact, this could be the opportunity you've been waiting for. About the Role You'll take ownership of a growing healthcare portfolio worth several million pounds annually, managing key client relationships and ensuring outstanding operational performance. Whilst positioned within healthcare, this is not a clinical services role. The contracts are primarily focused on specialist cleaning and facilities services, delivered within healthcare environments where quality, compliance and customer experience are paramount. The division has established foundations and an impressive client base. What it now requires is a commercially-minded leader who can strengthen customer partnerships, drive continuous improvement, introduce robust processes and help unlock the significant growth opportunities ahead. Key Responsibilities Develop and maintain strategic relationships with key healthcare clients. Drive contract performance, service excellence and customer satisfaction. Lead governance meetings, service reviews and performance reporting. Ensure KPIs, compliance requirements and audit standards are consistently achieved. Identify opportunities for organic growth and service enhancement. Introduce and improve operational processes, reporting and performance measures. Work closely with operational teams to deliver exceptional outcomes. Support the ongoing development and growth of the healthcare services team. About You Healthcare experience would be beneficial, but it is by no means essential. We're far more interested in finding someone who can demonstrate: Strong account, contract or client leadership experience. Exceptional relationship-building skills. A customer-first mindset. Commercial awareness and business acumen. Experience managing service delivery within a contract-led environment. The ability to drive process improvement and adopt new technologies and systems. Confidence working within a growing business where not every process is already established. Candidates from facilities management, cleaning services, support services, environmental services, outsourced services, compliance-led sectors or other customer-focused B2B environments are encouraged to apply. The Person You'll be someone who: Thrives on building strong customer relationships. Enjoys creating structure and solving problems. Balances commercial thinking with a genuine concern for people. Is comfortable operating with autonomy. Brings energy, ambition and a growth mindset. Leads with empathy, integrity and credibility. Why Apply? This is far more than a traditional account management position. You'll be joining a business that is investing in growth, acquiring new capabilities and creating genuine opportunities for ambitious leaders to make their mark. The culture is inclusive, supportive and people-focused, with leaders who value character and potential as highly as technical expertise. For the right individual, this is an opportunity to help shape the future of a growing healthcare services division while enjoying the backing of an established and highly successful organisation. Package: 65,000 - 75,000 basic salary Car allowance Performance-related bonus Excellent culture and leadership team Genuine autonomy and influence Strong long-term career development opportunities Interested in finding out more? We'd love to hear from you.

Account Director - Pest Control Services 65,000 - 75,000 + Car Allowance + Bonus Build a business. Shape a division. Make a genuine impact. We're partnering with a highly successful national facilities and specialist services provider to recruit an Account Director for its Pest Control division. This isn't a role where you'll inherit a polished, fully-developed operation and be expected to maintain the status quo. Instead, this is a rare opportunity for an ambitious leader to take ownership of a service line with strong foundations, significant untapped potential and the backing of a business that is committed to growth. The organisation has built an outstanding reputation across specialist facilities services, with a culture that genuinely puts people first. Leaders are trusted to lead, ideas are welcomed, and individuals are given the freedom and support to make things happen. It's an environment that combines the stability of an established business with the agility and energy of a growing one. For someone who enjoys building, improving and creating lasting value, this is an opportunity not to be missed. About the Role You'll take responsibility for a growing Pest Control division that already has an established client base, experienced operatives and a sales function in place. However, the real attraction lies in what comes next. The division is at the beginning of an exciting growth journey. Systems are being modernised, processes are evolving and there is a clear appetite from senior leadership to invest in the right person to help unlock the full potential of the business. You'll work closely with customers, operational teams and senior stakeholders to improve service delivery, strengthen commercial performance and build a platform for future expansion. This is a role for someone who can see opportunity where others see challenges. Key Responsibilities Lead the operational and commercial performance of the Pest Control division. Build trusted, long-term relationships with key customers. Ensure exceptional service delivery and customer satisfaction. Drive contract performance through effective KPI management and governance. Identify opportunities for organic growth and service expansion. Introduce and improve systems, processes and reporting structures. Work alongside the sales team to support business development initiatives. Develop the existing team and help build future capability as the division grows. Create visibility, accountability and structure within a growing service line. About You Previous pest control experience would be highly advantageous, but it is not essential. We're more interested in finding someone who can demonstrate: Strong account, contract or operational leadership experience. Excellent customer relationship management skills. Commercial awareness and a growth mindset. Experience driving operational improvements and implementing new processes. A track record of leading teams and developing people. Confidence working in an environment where not everything is already mapped out. The ability to balance strategic thinking with hands-on leadership. Candidates from facilities management, environmental services, specialist services, compliance-led sectors, outsourced service providers or other contract-based industries are all encouraged to apply. The Person You'll be someone who: Gets excited by the opportunity to build something. Enjoys creating structure and improving ways of working. Puts customers at the heart of decision-making. Brings energy, resilience and accountability. Is commercially astute without losing sight of the human element. Leads with compassion, authenticity and integrity. Wants to leave a lasting mark on a growing business. Why Apply? Opportunities like this don't come around often. You'll be joining a business with an exceptionally healthy culture, a leadership team that genuinely values its people and a division with enormous scope for growth. Rather than inheriting a finished product, you'll have the chance to shape the future of the Pest Control business, influence strategy, modernise operations and build a platform that can become a major part of the wider organisation. For the right person, this role offers the autonomy, visibility and support to create something special. Package 65,000 - 75,000 Basic Salary Car Allowance Performance-Related Bonus High levels of autonomy and influence Outstanding company culture Significant career development opportunities The opportunity to build and grow a division with genuine long-term potential If you're looking for more than just another Account Director role and want the chance to build, influence and grow something meaningful, we'd love to hear from you.

We are currently working with a UK Facilities Management Services provider to recruit a Contract Manager to oversee a large complex site in the Glasgow area The role: Responsible for operational delivery of all services within the contract and ensuring that the service is delivered in accordance with all contracted standards & legislation, company policies and procedures such that all company employees, contractors and visitors comply with all relevant Health and Safety legislation and site policies and procedures. Management of risks identified within service agreement contract and associated performance standards and specifications Development of good working relationships with all stakeholder parties and resolution of all issues arising where the risks as above reside with the business. Identify account development and / or improvement opportunities where achievable whilst minimising risks to contract financial performance. Candidate requirements: Record in contract management showing consistency and progression with appropriate levels of experience and responsibility and 5+ years experience in a similar role or environment. Strong team player with an understanding of and willingness to embrace cultural diversity. Management of a multi-disciplinary workforce Experience of identifying and implementing innovative cost effective solutions to operational problems. Effective financial management skills. Excellent financial knowledge including forecasting and managing budgets Experience of developing colleagues. Proven track record of success in contract management and retention. Experience of site-based contract management with a significant size of workforce Exceptional people management skills

We are currently working with a specialist cleaning and facilities busines who are looking to recruit a Supply Chain & Contracts Manager based predominantly around the North West/Manchester area The role is to deliver responsive, compliant, and high-quality services and communication to customers across the UK. As an emergency service provider, they aim to complete every task professionally, safely, and to the highest standard, consistently aiming to exceed customer expectations. Job Purpose This is a hands-on, operational role focused on coordinating the subcontractor, agency, supplier, and fleet activities. The role supports day-to-day delivery by ensuring the right resources, vehicles, and suppliers are in place to meet operational demand. Working closely with Regional Operations Managers (ROMs), National Planning, Finance, and SHEQ, the coordinator ensures smooth information flow, compliance, cost control, and service continuity across the supply chain and fleet. This role is delivery-focused and supportive in nature, concentrating on coordination, communication, and problem-solving rather than strategic ownership. Required Skills & Experience Experience in a facilities management, helpdesk, or operational coordination role. Experience working with subcontractors, agencies, or suppliers in an operational environment. Strong coordination and organisational skills with the ability to manage multiple priorities. Confident communicator with the ability to build effective working relationships. Ability to follow structured processes and resolve issues quickly. Strong attention to detail, particularly around compliance, records, and approvals. Customer-focused with a proactive and flexible approach. Competent in Microsoft Office (Outlook, Word, Excel) and operational systems (CAFM / Job Watch desirable). Comfortable working varied hours, including nights or weekends if required. Education / Qualifications: Excellent written and verbal communication in English. Experience managing and coordinating suppliers, agencies, and subcontractors Facilities Management training or qualifications desirable. Experience in FM, helpdesk, or operational support. Strong IT skills with a willingness to develop further.

We are currently working with a specialist cleaning and facilities busines who are looking to recruit a Supply Chain Coordinator based predominantly around the North West/Manchester area The role is to deliver responsive, compliant, and high-quality services and communication to customers across the UK. As an emergency service provider, they aim to complete every task professionally, safely, and to the highest standard, consistently aiming to exceed customer expectations. Job Purpose The Supply Chain Coordinator is a hands-on, operational role focused on coordinating the subcontractor, agency, supplier, and fleet activities. The role supports day-to-day delivery by ensuring the right resources, vehicles, and suppliers are in place to meet operational demand. Working closely with Regional Operations Managers (ROMs), National Planning, Finance, and SHEQ, the coordinator ensures smooth information flow, compliance, cost control, and service continuity across the supply chain and fleet. This role is delivery-focused and supportive in nature, concentrating on coordination, communication, and problem-solving rather than strategic ownership. Required Skills & Experience Experience in a facilities management, helpdesk, or operational coordination role. Experience working with subcontractors, agencies, or suppliers in an operational environment. Strong coordination and organisational skills with the ability to manage multiple priorities. Confident communicator with the ability to build effective working relationships. Ability to follow structured processes and resolve issues quickly. Strong attention to detail, particularly around compliance, records, and approvals. Customer-focused with a proactive and flexible approach. Competent in Microsoft Office (Outlook, Word, Excel) and operational systems (CAFM / Job Watch desirable). Comfortable working varied hours, including nights or weekends if required. Education / Qualifications: Excellent written and verbal communication in English. Facilities Management training or qualifications desirable. Minimum of 3 years experience in FM, helpdesk, or operational support roles. Strong IT skills with a willingness to develop further.

We are currently working with a UK Support Services provider to recruit a Contract Manager to oversee a large complex site in the Glasgow area The role: Responsible for operational delivery of all services within the contract and ensuring that the service is delivered in accordance with all contracted standards & legislation, company policies and procedures such that all company employees, contractors and visitors comply with all relevant Health and Safety legislation and site policies and procedures. Management of risks identified within service agreement contract and associated performance standards and specifications Development of good working relationships with all stakeholder parties and resolution of all issues arising where the risks as above reside with the business. Identify account development and / or improvement opportunities where achievable whilst minimising risks to contract financial performance. Candidate requirements: Record in contract management showing consistency and progression with appropriate levels of experience and responsibility and 5+ years experience in a similar role or environment. Strong team player with an understanding of and willingness to embrace cultural diversity. Management of a multi-disciplinary workforce Experience of identifying and implementing innovative cost effective solutions to operational problems. Effective financial management skills. Excellent financial knowledge including forecasting and managing budgets Experience of developing colleagues. Proven track record of success in contract management and retention. Experience of site-based contract management with a significant size of workforce Exceptional people management skills

We are currently working with a UK Property Maintenance provider to recruit a Bid/Project Coordinator to work alongside the Bids & Business Development team and other stakeholders to provide coordination of business development and bidding activity The role will be remote/home based with very occasional travel to meetings (expenses fully paid), and therefore can be flexible for location Responsibilities include: Coordinate production activities for pre-tender questionnaires including reading and understanding client bid documentation, deadlines and submission requirements and consolidate content from contributors into the required format and flag gaps to Bid Manager Responsible for coordinating all administrative aspects of a bid including organising meetings, agendas, production of minutes and subsequent reports Document management: Support the timely production, collation and distribution of accurate bid documentation, and ensure appropriate records are securely kept for reference purposes Produce and coordinate the bid plan, preparing reports as appropriate Coordinate all information from external and internal sources and collate as necessary Coordinate the development, review processes and production of bid submission/presentation documents and manage version control process Monitor bid teams, at team and board project meetings, ensuring action points are logged and acted upon and make recommendations to the Bid Manager of progress, highlighting problems in advance Requirements: 2 years+ experience in an administration, project support/coordination or sales environment Attention to detail Commercially savvy, and meticulously organised Methodical and organised approach to work, ability to multi-task Excellent communication skills, both verbal and written Any further experience of bidding/business development is advantageous

We are currently working with a leading Facilities Management service provider to recruit a Hard Services Manager to work across a portfilio of public sector facilities in the Oxford area The contracts currently deliver key services in Cleaning, Mechanical and Electrical systems (M&E), Premises Management and Full Lifecycle replacement. This is a full time role working 40 hours per week Monday to Friday. As the leader of the Hard Services team, you will provide leadership and expertise to the site based technicians and management of specialist sub contractors, ensuring legislative and compliance is met through both Planned Preventative Maintenance & Reactive maintenance across the Estate. Requirements: 5 Years of working in a similar role within a managerial or supervisory capacity. Good at building team culture and developing team members. Experience of recruitment and HR practices. Understanding of COSHH. Experience of P&L responsibility. Experience of implementing and maintaining positive and successful client relationships. Experience of managing suppliers. Competence in using IT systems to gather and present data.