Requirements 1+ years of experience in data science (or equivalent academic or personal projects), A problem-solver who enjoys thinking creatively about how data can deliver value, A passion for building great data products and a willingness to roll up your sleeves across the data lifecycle - from pipelining to model deployment, Experience with some of the following tools and technologies (or an eagerness to learn):, Python and its data science ecosystem (e.g., pandas, scikit-learn, TensorFlow/PyTorch), Statistical methods and machine learning (e.g., A/B testing, model validation), Data pipelining tools like SQL, dbt, BigQuery, or Spark, A strong communicator with the ability to communicate technical concepts into layman's terms for a non-technical audience, You're not afraid to challenge the status quo if it means reaching a better outcome for our customers, Use your excellent time management abilities to prioritise daily tasks in accordance with overarching company goals, You're ambitious, and eager to progress quickly to grow alongside the company, You apply yourself to everything you do, recognising the difference that makes to the business, You treat everyone with integrity, respect and kindness - whether it's your colleagues, our customers, or our partners, You'll be a champion of our values, and encourage others to be the same What the job involves We're looking for an enthusiastic Data Scientist to join our Data team and play a pivotal role in shaping how we leverage data at Urban Jungle, This is an exciting opportunity to work in a high-growth tech scaleup, making an impact on core business decisions and customer experiences from day one, You'll collaborate with our Product, Engineering, and Commercial teams to build predictive models and data-driven solutions that power everything from eligibility checks to fraud detection, pricing, and beyond, Get to grips with our data platform and begin contributing to models that power core business decisions, Work on projects that span multiple areas, including pricing, risk assessment, and behavioural fraud detection, Build, deploy, and iterate on data models that bring clear and measurable value to our business, Collaborate with Engineering, Product, and Commercial teams to deliver data-driven products that delight our customers and drive business growth, Play a key role in developing our state-of-the-art data platform, setting the standard for best practices in data science and analytics, Build your commercial awareness by collaborating on cross-functional projects with teams across Urban Jungle, Join a fun, supportive, and ambitious team where your growth and well-being are a top priority
Jul 24, 2025
Full time
Requirements 1+ years of experience in data science (or equivalent academic or personal projects), A problem-solver who enjoys thinking creatively about how data can deliver value, A passion for building great data products and a willingness to roll up your sleeves across the data lifecycle - from pipelining to model deployment, Experience with some of the following tools and technologies (or an eagerness to learn):, Python and its data science ecosystem (e.g., pandas, scikit-learn, TensorFlow/PyTorch), Statistical methods and machine learning (e.g., A/B testing, model validation), Data pipelining tools like SQL, dbt, BigQuery, or Spark, A strong communicator with the ability to communicate technical concepts into layman's terms for a non-technical audience, You're not afraid to challenge the status quo if it means reaching a better outcome for our customers, Use your excellent time management abilities to prioritise daily tasks in accordance with overarching company goals, You're ambitious, and eager to progress quickly to grow alongside the company, You apply yourself to everything you do, recognising the difference that makes to the business, You treat everyone with integrity, respect and kindness - whether it's your colleagues, our customers, or our partners, You'll be a champion of our values, and encourage others to be the same What the job involves We're looking for an enthusiastic Data Scientist to join our Data team and play a pivotal role in shaping how we leverage data at Urban Jungle, This is an exciting opportunity to work in a high-growth tech scaleup, making an impact on core business decisions and customer experiences from day one, You'll collaborate with our Product, Engineering, and Commercial teams to build predictive models and data-driven solutions that power everything from eligibility checks to fraud detection, pricing, and beyond, Get to grips with our data platform and begin contributing to models that power core business decisions, Work on projects that span multiple areas, including pricing, risk assessment, and behavioural fraud detection, Build, deploy, and iterate on data models that bring clear and measurable value to our business, Collaborate with Engineering, Product, and Commercial teams to deliver data-driven products that delight our customers and drive business growth, Play a key role in developing our state-of-the-art data platform, setting the standard for best practices in data science and analytics, Build your commercial awareness by collaborating on cross-functional projects with teams across Urban Jungle, Join a fun, supportive, and ambitious team where your growth and well-being are a top priority
Requirements 1-2 years' experience in a B2B customer-facing role (support, onboarding, success or similar), You have great written & verbal communication skills. You understand technical concepts and can explain them to customers with differing levels of technical capabilities, You are a self-starter; proactive, learn quickly and are comfortable not having all the answers but look forward to finding them out, You are naturally organised and are able to manage multiple priorities at once., You like being hands on and recognise that at an early stage start-up you need to be comfortable with your hands dirty, You're ambitious, driven and want more than what this role currently offers. You want to drive and grow the business and see opportunity with personally growing alongside it What the job involves Onboarding new clients and project-managing their implementation to ensure a fast time-to-value, Acting as the first line of support, responding to customer questions via chat, email, and occasional calls, Helping customers adopt new features, guiding them on best practices and ensuring they're getting maximum value from Ploy, Building scalable CS systems - from account health tracking to self-serve documentation and lightweight project management tooling, Feeding product insights back into the team, acting as the critical bridge between customers and engineering, Contributing to repeatable processes, playbooks, and templates that will form the foundation of the CS function as we grow
Jul 24, 2025
Full time
Requirements 1-2 years' experience in a B2B customer-facing role (support, onboarding, success or similar), You have great written & verbal communication skills. You understand technical concepts and can explain them to customers with differing levels of technical capabilities, You are a self-starter; proactive, learn quickly and are comfortable not having all the answers but look forward to finding them out, You are naturally organised and are able to manage multiple priorities at once., You like being hands on and recognise that at an early stage start-up you need to be comfortable with your hands dirty, You're ambitious, driven and want more than what this role currently offers. You want to drive and grow the business and see opportunity with personally growing alongside it What the job involves Onboarding new clients and project-managing their implementation to ensure a fast time-to-value, Acting as the first line of support, responding to customer questions via chat, email, and occasional calls, Helping customers adopt new features, guiding them on best practices and ensuring they're getting maximum value from Ploy, Building scalable CS systems - from account health tracking to self-serve documentation and lightweight project management tooling, Feeding product insights back into the team, acting as the critical bridge between customers and engineering, Contributing to repeatable processes, playbooks, and templates that will form the foundation of the CS function as we grow
Requirements 7+ years of relevant professional experience, including direct experience in operations at a consumer-facing business, Experience leading and developing customer service/support teams, You'll be a champion of our values, and encourage others to be the same, Experience developing, managing & hiring teams, Experience leading a function and making decisions, at both the strategic and tactical level, A confident communicator who can hold their own in a senior team discussion, You're ambitious, and eager to progress quickly to grow alongside the company, You apply yourself to everything you do, recognising the difference that makes to the business, You treat everyone with integrity, respect and kindness - whether it's your colleagues, our customers, or our partners What the job involves We are looking for an experienced leader to head up our Operations team, We want you to build and grow the most effective Operations team in Insurance, You'll be taking over the leadership of the amazing 13 strong team that's already in place, helping them to maintain our efficiency and customer experience as we scale rapidly, and taking on new operational responsibilities as we grow the business, This role is an exciting opportunity to set the strategic direction of the function, working with and reporting to our Chief Product Officer, Elliot, Lead the Operations function for the business, Strategise and execute long-term plans on how to run, scale and structure our team, Build and scale our talent model for what is one of the largest teams in the company, Ensure that operational priorities are reflected within the senior team, and across the business, Drive real change in a sector that matters, and make a positive impact on our 300,000+ customers
Jul 23, 2025
Full time
Requirements 7+ years of relevant professional experience, including direct experience in operations at a consumer-facing business, Experience leading and developing customer service/support teams, You'll be a champion of our values, and encourage others to be the same, Experience developing, managing & hiring teams, Experience leading a function and making decisions, at both the strategic and tactical level, A confident communicator who can hold their own in a senior team discussion, You're ambitious, and eager to progress quickly to grow alongside the company, You apply yourself to everything you do, recognising the difference that makes to the business, You treat everyone with integrity, respect and kindness - whether it's your colleagues, our customers, or our partners What the job involves We are looking for an experienced leader to head up our Operations team, We want you to build and grow the most effective Operations team in Insurance, You'll be taking over the leadership of the amazing 13 strong team that's already in place, helping them to maintain our efficiency and customer experience as we scale rapidly, and taking on new operational responsibilities as we grow the business, This role is an exciting opportunity to set the strategic direction of the function, working with and reporting to our Chief Product Officer, Elliot, Lead the Operations function for the business, Strategise and execute long-term plans on how to run, scale and structure our team, Build and scale our talent model for what is one of the largest teams in the company, Ensure that operational priorities are reflected within the senior team, and across the business, Drive real change in a sector that matters, and make a positive impact on our 300,000+ customers
Requirements 6+ years of relevant professional experience, including direct experience in operations at a consumer-facing business, Experience leading and developing customer service/support teams, You'll be a champion of our values, and encourage others to be the same, Experience developing, managing & hiring teams, Experience in setting the strategy for a function, working with senior leaders, A confident communicator who can hold their own in discussions with other leaders in the business, You're ambitious, and eager to progress quickly to grow alongside the company, You apply yourself to everything you do, recognising the difference that makes to the business, You treat everyone with integrity, respect and kindness - whether it's your colleagues, our customers, or our partners What the job involves We are looking for a Head of Operations that will play a key role in leading our Operations function, We want you to help us build and grow the most effective Operations team in Insurance, You'll be managing the leads of the 13 strong team that's already in place, helping them to maintain our efficiency and customer experience as we scale rapidly, and taking on new operational responsibilities as we grow the business, Take a key leadership role in the Operations function for the business, Contribute to the strategy behind running, scaling and structuring our team, and then execute on this plan strongly, Develop the team and establish and refine our talent model for what is one of the largest teams in the business, Ensure that operational priorities are reflected across the business, and contribute to the Operational side of key business priorities, Drive real change in a sector that matters, and make a positive impact on our 300,000+ customers
Jul 23, 2025
Full time
Requirements 6+ years of relevant professional experience, including direct experience in operations at a consumer-facing business, Experience leading and developing customer service/support teams, You'll be a champion of our values, and encourage others to be the same, Experience developing, managing & hiring teams, Experience in setting the strategy for a function, working with senior leaders, A confident communicator who can hold their own in discussions with other leaders in the business, You're ambitious, and eager to progress quickly to grow alongside the company, You apply yourself to everything you do, recognising the difference that makes to the business, You treat everyone with integrity, respect and kindness - whether it's your colleagues, our customers, or our partners What the job involves We are looking for a Head of Operations that will play a key role in leading our Operations function, We want you to help us build and grow the most effective Operations team in Insurance, You'll be managing the leads of the 13 strong team that's already in place, helping them to maintain our efficiency and customer experience as we scale rapidly, and taking on new operational responsibilities as we grow the business, Take a key leadership role in the Operations function for the business, Contribute to the strategy behind running, scaling and structuring our team, and then execute on this plan strongly, Develop the team and establish and refine our talent model for what is one of the largest teams in the business, Ensure that operational priorities are reflected across the business, and contribute to the Operational side of key business priorities, Drive real change in a sector that matters, and make a positive impact on our 300,000+ customers
Requirements Demonstrated experience in Revenue Operations, Sales Operations, or GTM Strategy, Hands-on experience with HubSpot required, Proven ability to build RevOps from scratch - systems, processes, and reporting, Deep understanding of sales pipelines, metrics, and B2B SaaS revenue models, Strong analytical mindset and experience working closely with sales leaders, Comfortable owning and managing commission plans and performance metrics, Excellent communicator and cross-functional collaborator, High accountability, bias for action, and thrives in a startup environment What the job involves We're hiring for our first Revenue Operations leader, a hands-on, strategic Senior Manager who will build and scale our RevOps function from 0 to 1, You will be a critical partner to our sales, marketing, and operations teams, responsible for building infrastructure, driving accountability, and enabling efficient, data-driven growth across the funnel, At Fero we're changing the infrastructure the drinks industry runs on and we're looking for someone who can help make change happen and drive revenue to our business, Design and implement sales processes, from lead sourcing, generation to closed-won, Own and optimise our CRM (HubSpot) setup for data integrity, reporting, and usability, Set up and manage dashboards, KPIs, and reporting cadence for pipeline health and performance, Run pipeline and forecast meetings to improve visibility and conversion. Forecast accuracy is a key metric we want to improve, Implement mechanisms to track rep activity, funnel conversion, and quota attainment, Develop and manage commission structures in collaboration with leadership, Partner with GTM leadership to identify blockers, friction points, and opportunities, Provide actionable insights to improve performance, shorten sales cycles, and drive revenue, Support planning, target setting, and performance management processes, Help onboard new sales team members with clear playbooks, documentation, and training, Roll out tools, templates, and resources to support reps and improve ramp time
Jul 17, 2025
Full time
Requirements Demonstrated experience in Revenue Operations, Sales Operations, or GTM Strategy, Hands-on experience with HubSpot required, Proven ability to build RevOps from scratch - systems, processes, and reporting, Deep understanding of sales pipelines, metrics, and B2B SaaS revenue models, Strong analytical mindset and experience working closely with sales leaders, Comfortable owning and managing commission plans and performance metrics, Excellent communicator and cross-functional collaborator, High accountability, bias for action, and thrives in a startup environment What the job involves We're hiring for our first Revenue Operations leader, a hands-on, strategic Senior Manager who will build and scale our RevOps function from 0 to 1, You will be a critical partner to our sales, marketing, and operations teams, responsible for building infrastructure, driving accountability, and enabling efficient, data-driven growth across the funnel, At Fero we're changing the infrastructure the drinks industry runs on and we're looking for someone who can help make change happen and drive revenue to our business, Design and implement sales processes, from lead sourcing, generation to closed-won, Own and optimise our CRM (HubSpot) setup for data integrity, reporting, and usability, Set up and manage dashboards, KPIs, and reporting cadence for pipeline health and performance, Run pipeline and forecast meetings to improve visibility and conversion. Forecast accuracy is a key metric we want to improve, Implement mechanisms to track rep activity, funnel conversion, and quota attainment, Develop and manage commission structures in collaboration with leadership, Partner with GTM leadership to identify blockers, friction points, and opportunities, Provide actionable insights to improve performance, shorten sales cycles, and drive revenue, Support planning, target setting, and performance management processes, Help onboard new sales team members with clear playbooks, documentation, and training, Roll out tools, templates, and resources to support reps and improve ramp time
Requirements As we look to expand our offering globally, we're looking for ambitious builders that want to change an industry and be part of the journey with us. Bachelor's Degree (or above) in Computer Science/Maths/Physics or similar discipline. 6+ years of relevant, broad data engineering/finance experience - prior experience working as part of a growth-focused team is a plus. Proficient with one or more programming languages (Python is strongly preferred; other languages include Java, Scala, TypeScript, C++, C#). Experience using big data technologies in cloud environments to build data pipelines (e.g. Spark, EMR, Lambda, etc.). Excellent communication, organization, and prioritization skills, with a strong ability to deliver results within tight timelines. Passionate about working with small & medium-sized enterprises (SMEs) - these are our clients! Prior experience in top-tier financial companies in analytical & data roles is a bonus. What the job involves We're looking for a Data Engineer who will be responsible for refining our data strategy and process requirements, ensuring we stay on track with our company OKRs and Goals. You'll be working alongside our CPO and CTO to drive our data infrastructure and build the foundations for best practices. We're looking for someone who can be hands-on and code but also want to drive great data architecture. Play a pivotal role in the evolution of our system architecture as it matures from MVP to a scaling platform; work alongside our CTO and CPO to make our data platform more capable, flexible, and scalable. Collaborate closely with cross-functional teams including product, finance, operations, and customer success to ensure secure and efficient data operations that support business growth and strategic objectives. Writing code - lots of it! We use Python, Java, TypeScript, Spark, and SQL, welcoming engineers from diverse programming backgrounds who are passionate about building robust data solutions. Design, architect, and implement scalable, maintainable data pipelines and streaming solutions that drive our business, empower clients, and support data science initiatives. Own the end-to-end design and implementation of data solutions, including data modeling, pipeline development, transformation processes, and visualization. Be closely involved in hiring and mentoring, helping foster a collaborative, ambitious, and outcome-oriented culture. We're very tech agnostic when it comes to the engineers we bring on board to the team. For us, it's all about having strong foundations and the ability to produce great code, so don't be deterred if you don't have experience in the following: TypeScript: React.js (FE) / Node.js (BE). Java. GoLang. AWS Cloud Infrastructure. Modularized Monolith.
Feb 16, 2025
Full time
Requirements As we look to expand our offering globally, we're looking for ambitious builders that want to change an industry and be part of the journey with us. Bachelor's Degree (or above) in Computer Science/Maths/Physics or similar discipline. 6+ years of relevant, broad data engineering/finance experience - prior experience working as part of a growth-focused team is a plus. Proficient with one or more programming languages (Python is strongly preferred; other languages include Java, Scala, TypeScript, C++, C#). Experience using big data technologies in cloud environments to build data pipelines (e.g. Spark, EMR, Lambda, etc.). Excellent communication, organization, and prioritization skills, with a strong ability to deliver results within tight timelines. Passionate about working with small & medium-sized enterprises (SMEs) - these are our clients! Prior experience in top-tier financial companies in analytical & data roles is a bonus. What the job involves We're looking for a Data Engineer who will be responsible for refining our data strategy and process requirements, ensuring we stay on track with our company OKRs and Goals. You'll be working alongside our CPO and CTO to drive our data infrastructure and build the foundations for best practices. We're looking for someone who can be hands-on and code but also want to drive great data architecture. Play a pivotal role in the evolution of our system architecture as it matures from MVP to a scaling platform; work alongside our CTO and CPO to make our data platform more capable, flexible, and scalable. Collaborate closely with cross-functional teams including product, finance, operations, and customer success to ensure secure and efficient data operations that support business growth and strategic objectives. Writing code - lots of it! We use Python, Java, TypeScript, Spark, and SQL, welcoming engineers from diverse programming backgrounds who are passionate about building robust data solutions. Design, architect, and implement scalable, maintainable data pipelines and streaming solutions that drive our business, empower clients, and support data science initiatives. Own the end-to-end design and implementation of data solutions, including data modeling, pipeline development, transformation processes, and visualization. Be closely involved in hiring and mentoring, helping foster a collaborative, ambitious, and outcome-oriented culture. We're very tech agnostic when it comes to the engineers we bring on board to the team. For us, it's all about having strong foundations and the ability to produce great code, so don't be deterred if you don't have experience in the following: TypeScript: React.js (FE) / Node.js (BE). Java. GoLang. AWS Cloud Infrastructure. Modularized Monolith.
Requirements Customer-Centric Thinker: You have an innate ability to empathise with customers, understand their needs and translate them into exceptional product experiences. You champion their voice at all times. Analytical Decision Maker: You rely on data to make informed decisions and have a track record of analysing metrics to prioritise and improve product performance. Long Term Strategist & Day to Day Executor: You're comfortable owning the long-term product roadmap but equally happy to roll your sleeves up and PM day to day (e.g. calling customers, scoping PRDs, managing the Product team, managing stakeholders). Exceptional Communicator: You're skilled at articulating complex concepts clearly to a variety of audiences, from technical teams to customers and stakeholders. Experienced Operator: You've led product teams in a fast-paced, high-growth environment, ideally within Seed-Series B consumer facing (B2C) start-ups. Conceptually Curious: You don't need to have worked in Energy or Finance before, but you're excited to go deep and grasp complex concepts to tackle long-standing customer problems in innovative ways. What the job involves Product Strategy Ownership: Define, prioritise and own the multi-year product strategy to build a mass market decentralised energy product which competes with traditional grid energy and is deeply loved by its consumers. Customer Insights: Obsessively engage with customers (qual & quant) to understand their needs, pain points, and feedback, translating insights into actionable product improvements. Product Development Lifecycle: Lead end-to-end product development, including scoping, writing, and refining PRDs. Stakeholder Alignment: Collate requirements across stakeholders (Marketing, Sales, Lending, Compliance, Operations, Finance) and prioritise their requests within the context of the business objectives. Team Leadership: Facilitate the day to day (e.g. stand-ups, weekly planning, refinement, track workstream progress) as well as build and mentor a world-class Product team that is passionate about understanding customers and solving their problems. Iterative Improvement: Cultivate a culture of experimentation and learning by running A/B tests, gathering feedback, tracking KPIs, speaking to customers and measuring impact.
Jan 30, 2025
Full time
Requirements Customer-Centric Thinker: You have an innate ability to empathise with customers, understand their needs and translate them into exceptional product experiences. You champion their voice at all times. Analytical Decision Maker: You rely on data to make informed decisions and have a track record of analysing metrics to prioritise and improve product performance. Long Term Strategist & Day to Day Executor: You're comfortable owning the long-term product roadmap but equally happy to roll your sleeves up and PM day to day (e.g. calling customers, scoping PRDs, managing the Product team, managing stakeholders). Exceptional Communicator: You're skilled at articulating complex concepts clearly to a variety of audiences, from technical teams to customers and stakeholders. Experienced Operator: You've led product teams in a fast-paced, high-growth environment, ideally within Seed-Series B consumer facing (B2C) start-ups. Conceptually Curious: You don't need to have worked in Energy or Finance before, but you're excited to go deep and grasp complex concepts to tackle long-standing customer problems in innovative ways. What the job involves Product Strategy Ownership: Define, prioritise and own the multi-year product strategy to build a mass market decentralised energy product which competes with traditional grid energy and is deeply loved by its consumers. Customer Insights: Obsessively engage with customers (qual & quant) to understand their needs, pain points, and feedback, translating insights into actionable product improvements. Product Development Lifecycle: Lead end-to-end product development, including scoping, writing, and refining PRDs. Stakeholder Alignment: Collate requirements across stakeholders (Marketing, Sales, Lending, Compliance, Operations, Finance) and prioritise their requests within the context of the business objectives. Team Leadership: Facilitate the day to day (e.g. stand-ups, weekly planning, refinement, track workstream progress) as well as build and mentor a world-class Product team that is passionate about understanding customers and solving their problems. Iterative Improvement: Cultivate a culture of experimentation and learning by running A/B tests, gathering feedback, tracking KPIs, speaking to customers and measuring impact.