Problem Manager / Problem Analysis / Problem Coordinator Wakefield area, Hybrid role As Problem Manager you will be responsible for proactively analysing and driving resolution of complex problems within out IT Infrastructure and services. Successful Problem Manager / Problem Analysis / Problem Coordinator will be investigating and analysing incidents to identify underlying problems and root causes by proactivity looking at ServiceNow. As Problem Manager / Problem Analysis / Problem Coordinator you should have previous working experience in a similar role as a Problem Manager, preferably within an MSP environment, with a strong understanding of Problem Management processes and methodologies. Proficiency in incident management and rout cause analysis and familiarity with IT Infrastructure and services, including cloud, software, networks and applications. Ideally as Problem Manager / Problem Analysis / Problem Coordinator should have excellent knowledge of ITIL, (ITIL v 4 accreditation is ideal). As you ll be collaborating with cross-functional teams and stakeholders, excellent communication is a must and organisational skills and have the ability clearly explain technical concepts clearly to non-technical colleagues. Problem Manager / Problem Analysis / Problem Coordinator - Apply now we re waiting to invest in your career!
Apr 30, 2026
Full time
Problem Manager / Problem Analysis / Problem Coordinator Wakefield area, Hybrid role As Problem Manager you will be responsible for proactively analysing and driving resolution of complex problems within out IT Infrastructure and services. Successful Problem Manager / Problem Analysis / Problem Coordinator will be investigating and analysing incidents to identify underlying problems and root causes by proactivity looking at ServiceNow. As Problem Manager / Problem Analysis / Problem Coordinator you should have previous working experience in a similar role as a Problem Manager, preferably within an MSP environment, with a strong understanding of Problem Management processes and methodologies. Proficiency in incident management and rout cause analysis and familiarity with IT Infrastructure and services, including cloud, software, networks and applications. Ideally as Problem Manager / Problem Analysis / Problem Coordinator should have excellent knowledge of ITIL, (ITIL v 4 accreditation is ideal). As you ll be collaborating with cross-functional teams and stakeholders, excellent communication is a must and organisational skills and have the ability clearly explain technical concepts clearly to non-technical colleagues. Problem Manager / Problem Analysis / Problem Coordinator - Apply now we re waiting to invest in your career!
Pre-Sales Solutions Architect / Pre-Sales Consultant / Pre-Sales Delivery Architect Remote role with the ability to attend either of the following office s, London, Birmingham, Manchester or Glasgow some client travel required. As Pre-Sales Solutions Architect / Pre-Sales Consultant / Pre-Sales Delivery Architect you will customer facing, technical understanding working closely with Sales Specialists and other Pre-Sales, Delivery and Vendor partners across the full lifecycle. Successful Pre-Sales Solutions Architect / Pre-Sales Consultant / Pre-Sales Delivery Architect should have experience of providing strong technical capability across Fortinet-based solutions, including firewall, SD-WAN and centralised management. As Pre-Sales Solutions Architect / Pre-Sales Consultant / Pre-Sales Delivery Architect you should have strong experience in a pre-sale s role working closely with Sales teams to support opportunity qualification, solution design, and deal progression. Ideal Pre-Sales Solutions Architect / Pre-Sales Consultant / Pre-Sales Delivery Architect would typically come from a Solutions Architect or Senior technical background and be experienced in producing high quality documentation including High-Level Design(HLD s), statements of Work (SoWs), proposals, and technical responses to RFP s and tenders.
Apr 30, 2026
Full time
Pre-Sales Solutions Architect / Pre-Sales Consultant / Pre-Sales Delivery Architect Remote role with the ability to attend either of the following office s, London, Birmingham, Manchester or Glasgow some client travel required. As Pre-Sales Solutions Architect / Pre-Sales Consultant / Pre-Sales Delivery Architect you will customer facing, technical understanding working closely with Sales Specialists and other Pre-Sales, Delivery and Vendor partners across the full lifecycle. Successful Pre-Sales Solutions Architect / Pre-Sales Consultant / Pre-Sales Delivery Architect should have experience of providing strong technical capability across Fortinet-based solutions, including firewall, SD-WAN and centralised management. As Pre-Sales Solutions Architect / Pre-Sales Consultant / Pre-Sales Delivery Architect you should have strong experience in a pre-sale s role working closely with Sales teams to support opportunity qualification, solution design, and deal progression. Ideal Pre-Sales Solutions Architect / Pre-Sales Consultant / Pre-Sales Delivery Architect would typically come from a Solutions Architect or Senior technical background and be experienced in producing high quality documentation including High-Level Design(HLD s), statements of Work (SoWs), proposals, and technical responses to RFP s and tenders.
HR Advisor / HR People Partner / ER Employment Relations Hybrid / Based Solihull, Birmingham - 12-month fixed term contract needed to support and implement the People Strategy, with some travel across our locations to build strong relationships with line manages and colleagues. As HR Advisor / HR People Partner / ER Employment Relations you will be leading people projects and providing HR guidance and support ensuring best practice and compliance with employment legislation. Successful HR Advisor / HR People Partner / ER Employment Relations will have proven experience with providing advice and guidance on matters including grievance, redundancies, disciplinaries, TUOE and employment tribunals to minimise business risk and be able to manage ER caseloads. As HR Advisor / HR People Partner / ER Employment Relations you would come from a similar background, strong organisational and problem solving skills, preferably with a CIPD qualification and the ability to complete complex task s and projects quickly, react with appropriate urgency to situations that require a quick turnaround.
Apr 21, 2026
Contractor
HR Advisor / HR People Partner / ER Employment Relations Hybrid / Based Solihull, Birmingham - 12-month fixed term contract needed to support and implement the People Strategy, with some travel across our locations to build strong relationships with line manages and colleagues. As HR Advisor / HR People Partner / ER Employment Relations you will be leading people projects and providing HR guidance and support ensuring best practice and compliance with employment legislation. Successful HR Advisor / HR People Partner / ER Employment Relations will have proven experience with providing advice and guidance on matters including grievance, redundancies, disciplinaries, TUOE and employment tribunals to minimise business risk and be able to manage ER caseloads. As HR Advisor / HR People Partner / ER Employment Relations you would come from a similar background, strong organisational and problem solving skills, preferably with a CIPD qualification and the ability to complete complex task s and projects quickly, react with appropriate urgency to situations that require a quick turnaround.
