Role description: The Senior Philanthropy Officer will play a key role in delivering ambitious income growth, with a clear focus on securing philanthropic support from high-level individual major donors. Managing a portfolio of prospects capable of making five-figure gifts and above, the postholder will cultivate, develop and steward long-term relationships as well as identify and secure new opportunities. Building trusted relationships across the hospital will be central to the role. The postholder will work closely with clinicians and senior hospital leaders to identify fundraising opportunities, develop compelling cases for support and involve the right stakeholders in cultivating, asking and thanking major donors. We are looking for a self-motivated and proactive Senior Philanthropy Officer who thrives on building strong, long-lasting relationships. You will be curious and able to identify opportunities to strengthen relationships and demonstrate resilience when working towards ambitious fundraising goals. You will convey a genuine passion for Southampton Hospitals Charity and feel confident sharing our vision and impact with others. Main Responsibilities: Manage, grow and steward a portfolio of individual major donors and prospects capable of making five-figure gifts and above, delivering against agreed income targets. Identify and cultivate new major donor prospects, developing tailored engagement and solicitation strategies aligned to charity priorities and donors' interests and aspirations. Build credibility and trusted relationships with clinicians, senior hospital leaders and stakeholders across the hospital to identify philanthropic opportunities and develop compelling asks and stewardship reports. Work with senior hospital stakeholders and the charity's leadership team to plan and deliver donor meetings and approaches, supporting them to make asks and personally asking for gifts where appropriate. Grow the major donor pipeline, focusing on increasing multi-year support and progressing relationships from initial engagement through to giving and long-term stewardship. Support the Director of Income Generation and Marketing with the delivery of donor stewardship and cultivation events. Work closely with colleagues across hospital engagement, community fundraising and grants to ensure joined-up planning and delivery. Maintain accurate records of donor engagement, pipeline activity and income forecasting using the CRM system. Monitor trends in philanthropy and major giving, adapting approaches in response to changes in the external funding environment. Act as a professional ambassador for Southampton Hospitals Charity, representing the organisation with credibility and building understanding of the value and impact of philanthropy across the hospital. Person Specification Knowledge and Experience - Proven experience of securing philanthropic income from individual major donors at the five-figure level or above. Experience working within a charity, NHS charity or not-for-profit organisation. Demonstrable success in managing and developing relationships with individual major donors and prospective supporters. Experience of building credibility and trusted relationships with senior stakeholders, and working collaboratively with subject specialists to shape fundraising opportunities. Experience of producing high-quality funding proposals, cases for support and impact reports. Track record of managing fundraising portfolios and delivering income against targets. Skills - Excellent written and verbal communication skills, with the ability to explain complex clinical projects clearly and compellingly to non-specialist donors. Strong relationship-building skills, with confidence and diplomacy when engaging clinicians, senior stakeholders and major donors. Ability to ask for significant gifts and to support senior stakeholders in making effective approaches to donors. Outstanding organisational and time-management skills, with the ability to manage competing priorities and balance internal and external relationship-building. High attention to detail and strong project management capability. Confident use of CRM systems and fundraising databases. Personal Qualities - Self-motivated, proactive and able to work effectively on own initiative. Collaborative and relationship-led, with a strong team ethos. Professional, reliable and highly organised. Sound judgement, discretion and sensitivity when working with senior stakeholders and prospective donors. Resilient and adaptable. Passionate about improving patient outcomes and supporting NHS staff.
Oct 24, 2026
Full time
Role description: The Senior Philanthropy Officer will play a key role in delivering ambitious income growth, with a clear focus on securing philanthropic support from high-level individual major donors. Managing a portfolio of prospects capable of making five-figure gifts and above, the postholder will cultivate, develop and steward long-term relationships as well as identify and secure new opportunities. Building trusted relationships across the hospital will be central to the role. The postholder will work closely with clinicians and senior hospital leaders to identify fundraising opportunities, develop compelling cases for support and involve the right stakeholders in cultivating, asking and thanking major donors. We are looking for a self-motivated and proactive Senior Philanthropy Officer who thrives on building strong, long-lasting relationships. You will be curious and able to identify opportunities to strengthen relationships and demonstrate resilience when working towards ambitious fundraising goals. You will convey a genuine passion for Southampton Hospitals Charity and feel confident sharing our vision and impact with others. Main Responsibilities: Manage, grow and steward a portfolio of individual major donors and prospects capable of making five-figure gifts and above, delivering against agreed income targets. Identify and cultivate new major donor prospects, developing tailored engagement and solicitation strategies aligned to charity priorities and donors' interests and aspirations. Build credibility and trusted relationships with clinicians, senior hospital leaders and stakeholders across the hospital to identify philanthropic opportunities and develop compelling asks and stewardship reports. Work with senior hospital stakeholders and the charity's leadership team to plan and deliver donor meetings and approaches, supporting them to make asks and personally asking for gifts where appropriate. Grow the major donor pipeline, focusing on increasing multi-year support and progressing relationships from initial engagement through to giving and long-term stewardship. Support the Director of Income Generation and Marketing with the delivery of donor stewardship and cultivation events. Work closely with colleagues across hospital engagement, community fundraising and grants to ensure joined-up planning and delivery. Maintain accurate records of donor engagement, pipeline activity and income forecasting using the CRM system. Monitor trends in philanthropy and major giving, adapting approaches in response to changes in the external funding environment. Act as a professional ambassador for Southampton Hospitals Charity, representing the organisation with credibility and building understanding of the value and impact of philanthropy across the hospital. Person Specification Knowledge and Experience - Proven experience of securing philanthropic income from individual major donors at the five-figure level or above. Experience working within a charity, NHS charity or not-for-profit organisation. Demonstrable success in managing and developing relationships with individual major donors and prospective supporters. Experience of building credibility and trusted relationships with senior stakeholders, and working collaboratively with subject specialists to shape fundraising opportunities. Experience of producing high-quality funding proposals, cases for support and impact reports. Track record of managing fundraising portfolios and delivering income against targets. Skills - Excellent written and verbal communication skills, with the ability to explain complex clinical projects clearly and compellingly to non-specialist donors. Strong relationship-building skills, with confidence and diplomacy when engaging clinicians, senior stakeholders and major donors. Ability to ask for significant gifts and to support senior stakeholders in making effective approaches to donors. Outstanding organisational and time-management skills, with the ability to manage competing priorities and balance internal and external relationship-building. High attention to detail and strong project management capability. Confident use of CRM systems and fundraising databases. Personal Qualities - Self-motivated, proactive and able to work effectively on own initiative. Collaborative and relationship-led, with a strong team ethos. Professional, reliable and highly organised. Sound judgement, discretion and sensitivity when working with senior stakeholders and prospective donors. Resilient and adaptable. Passionate about improving patient outcomes and supporting NHS staff.
Role description We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our Hospital Engagement Co-ordinator. This will be a dedicated Hospital engagement role and will provide the right candidate with a rare opportunity to build upon and develop our engagement with donors, visitors, patients and NHS staff in our Hub based in the heart of the hospital. As a key member of our fundraising team, you will play a vital role in driving supporters and stakeholders to the hub to build a real sense of community spirit and a hive of fundraising activity We are looking for an individual who is as passionate about making a difference and a people person, who is happy to work across the hospital meeting and engaging with staff and supporters. This role will form a key part of our ambitious strategy to grow our income, reach and impact. Working across teams, the engagement co-ordinator will help to promote and support our key marketing campaigns, fundraising initiatives, events as well as maximising the supporter journey and providing excellent donor care. Main responsibilities Charity hub Provide support in the Charity's hospital engagement hub, working within the hospital engagement team and covering the welcome desk, supporting with answering emails and telephone calls. To ensure that donation processing undertaken by the hub team and onsite administrative duties are carried out effectively and efficiently. To maintain accurate records of supporter interaction on our CRM system to aid delivery of an exceptional supporter experience and to harness the value of data. To work closely with the supporter care assistant to ensure all donors are thanked in an appropriate way. Support with the management of our tap to donate machines, identifying areas around the hospital where we can maximise donations and work with hospital teams to identify areas we can place more. Support the Marketing and Communications team to identify where collateral can be placed and make sure when items are out of date to remove these and engage with hospital staff to place new posters/flyers within the wards. Support our dedicated sessions within the main entrance of the hospital, that are the public face of the charity to raise awareness of our initiatives, generate income and support our engagement with staff To ensure all activity within team remit complies with the Charity's values, moral and ethical guidelines, the Fundraising Code of Practice and other relevant regulation and guidance. Relationship building Build relationships with key stakeholders across the hospital to identify opportunities for fundraising and promotion of our grant schemes Collaborate with the community and events fundraising team to recruit and develop relationships with hospital staff taking part in events. To deliver excellent relationship management, ensuring a positive working relationship with hospital colleagues, as well as meaningful and supportive relationships with patient family fundraisers. Cross working Assist and support other members of the fundraising team e.g., sending out events/fundraising packs if people visit the Hub. Collaborate across the charity with our Grants, Marketing and Communications, and fundraising teams to co-ordinate charitable activity and promotion within the hub and wider hospital. Support the arts team with the promotion of art workshops and other activities in the hospital. Person Specification Knowledge and experience Strong, demonstratable experience working with the public in a customer facing role. Strong communication skills and emotional intelligence. (you will need to be comfortable working with patients in a hospital environment). Understanding or experience of working or volunteering in a charity or health organisation. Experience of delivering excellent levels of customer care. Working to deadlines and prioritising work. Skills Excellent written and oral communication skills. Excellent attention to detail and accuracy. Ability to work independently, quickly and effectively under pressure. Good IT skills including Microsoft word, Excel. Personal qualities Ability to build working relationships at all levels. Self-motivated, pro-active and solutions focused, with ability to work on own initiative and to provide recommendations. Personable with excellent manner and ability to engage stakeholders. Trustworthy, reliable and demonstrable discretion. Keen to be part of a busy, friendly team often under pressure. Flexible approach to working hours to meet the needs of the role.
Oct 24, 2026
Full time
Role description We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our Hospital Engagement Co-ordinator. This will be a dedicated Hospital engagement role and will provide the right candidate with a rare opportunity to build upon and develop our engagement with donors, visitors, patients and NHS staff in our Hub based in the heart of the hospital. As a key member of our fundraising team, you will play a vital role in driving supporters and stakeholders to the hub to build a real sense of community spirit and a hive of fundraising activity We are looking for an individual who is as passionate about making a difference and a people person, who is happy to work across the hospital meeting and engaging with staff and supporters. This role will form a key part of our ambitious strategy to grow our income, reach and impact. Working across teams, the engagement co-ordinator will help to promote and support our key marketing campaigns, fundraising initiatives, events as well as maximising the supporter journey and providing excellent donor care. Main responsibilities Charity hub Provide support in the Charity's hospital engagement hub, working within the hospital engagement team and covering the welcome desk, supporting with answering emails and telephone calls. To ensure that donation processing undertaken by the hub team and onsite administrative duties are carried out effectively and efficiently. To maintain accurate records of supporter interaction on our CRM system to aid delivery of an exceptional supporter experience and to harness the value of data. To work closely with the supporter care assistant to ensure all donors are thanked in an appropriate way. Support with the management of our tap to donate machines, identifying areas around the hospital where we can maximise donations and work with hospital teams to identify areas we can place more. Support the Marketing and Communications team to identify where collateral can be placed and make sure when items are out of date to remove these and engage with hospital staff to place new posters/flyers within the wards. Support our dedicated sessions within the main entrance of the hospital, that are the public face of the charity to raise awareness of our initiatives, generate income and support our engagement with staff To ensure all activity within team remit complies with the Charity's values, moral and ethical guidelines, the Fundraising Code of Practice and other relevant regulation and guidance. Relationship building Build relationships with key stakeholders across the hospital to identify opportunities for fundraising and promotion of our grant schemes Collaborate with the community and events fundraising team to recruit and develop relationships with hospital staff taking part in events. To deliver excellent relationship management, ensuring a positive working relationship with hospital colleagues, as well as meaningful and supportive relationships with patient family fundraisers. Cross working Assist and support other members of the fundraising team e.g., sending out events/fundraising packs if people visit the Hub. Collaborate across the charity with our Grants, Marketing and Communications, and fundraising teams to co-ordinate charitable activity and promotion within the hub and wider hospital. Support the arts team with the promotion of art workshops and other activities in the hospital. Person Specification Knowledge and experience Strong, demonstratable experience working with the public in a customer facing role. Strong communication skills and emotional intelligence. (you will need to be comfortable working with patients in a hospital environment). Understanding or experience of working or volunteering in a charity or health organisation. Experience of delivering excellent levels of customer care. Working to deadlines and prioritising work. Skills Excellent written and oral communication skills. Excellent attention to detail and accuracy. Ability to work independently, quickly and effectively under pressure. Good IT skills including Microsoft word, Excel. Personal qualities Ability to build working relationships at all levels. Self-motivated, pro-active and solutions focused, with ability to work on own initiative and to provide recommendations. Personable with excellent manner and ability to engage stakeholders. Trustworthy, reliable and demonstrable discretion. Keen to be part of a busy, friendly team often under pressure. Flexible approach to working hours to meet the needs of the role.
Role description We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our Hospital Engagement Officer. This will be a dedicated Hospital engagement role and will provide the right candidate with a rare opportunity to build upon and develop our engagement with donors, visitors, patients and NHS staff in our Hub based in the heart of the hospital. As a key member of our fundraising team, you will play a vital role in driving supporters and stakeholders to the hub to build a real sense of community spirit and a hive of fundraising activity We are looking for an individual who is as passionate about making a difference and a people person, who is happy to work across the hospital meeting and engaging with staff and supporters. This role will form a key part of our ambitious strategy to grow our income, reach and impact. Working across teams, the engagement officer will help to promote and support our key marketing campaigns, fundraising initiatives, events as well as maximising the supporter journey and providing excellent donor care. Main responsibilities Charity hub Provide support in the Charity's hospital engagement hub, working within the hospital engagement team and covering the welcome desk, supporting with answering emails and telephone calls. Be the first point of contact for supporters, visitors and UHS staff. Providing a warm welcome, helping them with their queries and directing to relevant teams as needed. To ensure that donation processing undertaken by the hub team and onsite administrative duties are carried out effectively and efficiently. To maintain accurate records of supporter interaction on our CRM system to aid delivery of an exceptional supporter experience and to harness the value of data. To work closely with the supporter care assistant to ensure all donors are thanked in an appropriate way. To work closely with the Marketing and Communications team to identify where collateral can be placed and make sure when items are out of date to remove these and engage with hospital staff to place new posters/flyers within the wards Manage and staff our dedicated sessions within the main entrance of the hospital, that are the public face of the charity to raise awareness of our initiatives, generate income and support our engagement with staff To ensure all activity within team remit complies with the Charity's values, moral and ethical guidelines, the Fundraising Code of Practice and other relevant regulation and guidance. Devise a patient fundraising pack, work with staff groups, identifying fundraising champions within the hospital and increase the amount of footfall to the Charity's hospital hub. Keep up to date with new developments, legal requirements, codes of conduct and best practice including being GDPR compliant. My Thank You: responsibility for developing this valuable initiative across our hospitals, that enables patients and families to thank staff in a meaningful way and drive donations to the site. Undertake the creation and dissemination of certificates to staff. Ensure there is a stock of merchandise within the hub and restock as required. Responsible for the continued management of our tap to donate machines, identifying areas around the hospital where we can maximise donations and work with hospital teams to identify areas we can place more. Relationship building Build relationships with key stakeholders across the hospital to identify opportunities for fundraising and promotion of our grant schemes. Collaborate with the community and events fundraising team to recruit and relationship manage hospital staff as part to take part in events. To deliver excellent relationship management, ensuring a positive working relationship with hospital colleagues, as well as meaningful and supportive relationships with patient family fundraisers. Cross working Assist and support other members of the fundraising team e.g., sending out events/fundraising packs if people visit the Hub. Collaborate across the charity with our Grants, Marketing and Communications, and fundraising teams to co-ordinate charitable activity and promotion within the hub and wider hospital. Support the arts team with the promotion of art workshops and other activities in the hospital. Person specification Knowledge and Experience Strong, demonstratable experience working with the public in a customer facing role. Ability to build relationships and influence stakeholders of all levels of seniority. Strong communication skills and emotional intelligence. (you will need to be comfortable working with patients in a hospital environment). Confident at delivering presentations and speaking with stakeholders. Experience of working with and/or managing volunteers. Experience of delivering excellent levels of customer care. Working to deadlines and prioritising work. Skills, attitudes, and behaviours IT skills across a range of systems including MS office and SharePoint. Excellent interpersonal skills including the ability to deal with people at all levels, face to face, on telephone and by letter/email Ability to problem solve and think laterally to achieve a goal. Commitment to team-working but also the ability to work alone Committed to quality. Good self-awareness, understand the impact they have on others Motivated, positive and proactive Ability to prioritise and organise work Demonstratable initiative and determination A flexible attitude and willingness to develop in the role Full UK driving license and car preferred Personal qualities Ability to build working relationships at all levels. Self-motivated, pro-active and solutions focused, with ability to work on own initiative and to provide recommendations. Personable with excellent manner and ability to engage stakeholders. Trustworthy, reliable and demonstrable discretion. Keen to be part of a busy, friendly team often under pressure. Flexible approach to working hours to meet the needs of the role.
Oct 24, 2026
Full time
Role description We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our Hospital Engagement Officer. This will be a dedicated Hospital engagement role and will provide the right candidate with a rare opportunity to build upon and develop our engagement with donors, visitors, patients and NHS staff in our Hub based in the heart of the hospital. As a key member of our fundraising team, you will play a vital role in driving supporters and stakeholders to the hub to build a real sense of community spirit and a hive of fundraising activity We are looking for an individual who is as passionate about making a difference and a people person, who is happy to work across the hospital meeting and engaging with staff and supporters. This role will form a key part of our ambitious strategy to grow our income, reach and impact. Working across teams, the engagement officer will help to promote and support our key marketing campaigns, fundraising initiatives, events as well as maximising the supporter journey and providing excellent donor care. Main responsibilities Charity hub Provide support in the Charity's hospital engagement hub, working within the hospital engagement team and covering the welcome desk, supporting with answering emails and telephone calls. Be the first point of contact for supporters, visitors and UHS staff. Providing a warm welcome, helping them with their queries and directing to relevant teams as needed. To ensure that donation processing undertaken by the hub team and onsite administrative duties are carried out effectively and efficiently. To maintain accurate records of supporter interaction on our CRM system to aid delivery of an exceptional supporter experience and to harness the value of data. To work closely with the supporter care assistant to ensure all donors are thanked in an appropriate way. To work closely with the Marketing and Communications team to identify where collateral can be placed and make sure when items are out of date to remove these and engage with hospital staff to place new posters/flyers within the wards Manage and staff our dedicated sessions within the main entrance of the hospital, that are the public face of the charity to raise awareness of our initiatives, generate income and support our engagement with staff To ensure all activity within team remit complies with the Charity's values, moral and ethical guidelines, the Fundraising Code of Practice and other relevant regulation and guidance. Devise a patient fundraising pack, work with staff groups, identifying fundraising champions within the hospital and increase the amount of footfall to the Charity's hospital hub. Keep up to date with new developments, legal requirements, codes of conduct and best practice including being GDPR compliant. My Thank You: responsibility for developing this valuable initiative across our hospitals, that enables patients and families to thank staff in a meaningful way and drive donations to the site. Undertake the creation and dissemination of certificates to staff. Ensure there is a stock of merchandise within the hub and restock as required. Responsible for the continued management of our tap to donate machines, identifying areas around the hospital where we can maximise donations and work with hospital teams to identify areas we can place more. Relationship building Build relationships with key stakeholders across the hospital to identify opportunities for fundraising and promotion of our grant schemes. Collaborate with the community and events fundraising team to recruit and relationship manage hospital staff as part to take part in events. To deliver excellent relationship management, ensuring a positive working relationship with hospital colleagues, as well as meaningful and supportive relationships with patient family fundraisers. Cross working Assist and support other members of the fundraising team e.g., sending out events/fundraising packs if people visit the Hub. Collaborate across the charity with our Grants, Marketing and Communications, and fundraising teams to co-ordinate charitable activity and promotion within the hub and wider hospital. Support the arts team with the promotion of art workshops and other activities in the hospital. Person specification Knowledge and Experience Strong, demonstratable experience working with the public in a customer facing role. Ability to build relationships and influence stakeholders of all levels of seniority. Strong communication skills and emotional intelligence. (you will need to be comfortable working with patients in a hospital environment). Confident at delivering presentations and speaking with stakeholders. Experience of working with and/or managing volunteers. Experience of delivering excellent levels of customer care. Working to deadlines and prioritising work. Skills, attitudes, and behaviours IT skills across a range of systems including MS office and SharePoint. Excellent interpersonal skills including the ability to deal with people at all levels, face to face, on telephone and by letter/email Ability to problem solve and think laterally to achieve a goal. Commitment to team-working but also the ability to work alone Committed to quality. Good self-awareness, understand the impact they have on others Motivated, positive and proactive Ability to prioritise and organise work Demonstratable initiative and determination A flexible attitude and willingness to develop in the role Full UK driving license and car preferred Personal qualities Ability to build working relationships at all levels. Self-motivated, pro-active and solutions focused, with ability to work on own initiative and to provide recommendations. Personable with excellent manner and ability to engage stakeholders. Trustworthy, reliable and demonstrable discretion. Keen to be part of a busy, friendly team often under pressure. Flexible approach to working hours to meet the needs of the role.
