Main Dealer based in Ashford, Kent 30k Basic Salary + Bonus Hours: Monday to Friday 8am-6pm/ 7.30am-5pm - No Weekends! Well established family-owned dealer group with a fantastic reputation across Kent Monday Matters Recruitment is proud to partner with a well-established main dealership in Ashford Kent, as they seek to expand their team with a talented Service Advisor. Our client is committed to providing exceptional customer service and a quality automotive experience. As a Service Advisor, you will play a crucial role in facilitating communication between customers and the service department, ensuring that all service requests are handled efficiently and professionally. Service Advisor Responsibilities: Act as the primary point of contact for customers, providing them with expert advice and guidance on service options. Receive and manage customer service requests from initial contact through to completion. Schedule service appointments and manage the workflow in the service department. Update customers on the status of their vehicles and any recommended service work. Prepare and present estimates for service work, ensuring transparency and clarity for customers. Handle customer inquiries and resolve any concerns, fostering a positive customer experience. Collaborate closely with technicians and service team members to ensure timely and accurate service delivery. Maintain accurate records of customer interactions and service work performed in the dealership's system. Skills & Experience Required: Proven experience as a Service Advisor in the automotive industry. Strong understanding of vehicle service processes and requirements. Excellent communication and interpersonal skills, with a customer-focused approach. Ability to manage multiple tasks efficiently in a fast-paced environment. Exceptional organizational skills and attention to detail. Proficient in using service management systems and Microsoft Office suite. A valid driving license is preferred. Full vacancy details for this Service Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment.
Jun 27, 2025
Full time
Main Dealer based in Ashford, Kent 30k Basic Salary + Bonus Hours: Monday to Friday 8am-6pm/ 7.30am-5pm - No Weekends! Well established family-owned dealer group with a fantastic reputation across Kent Monday Matters Recruitment is proud to partner with a well-established main dealership in Ashford Kent, as they seek to expand their team with a talented Service Advisor. Our client is committed to providing exceptional customer service and a quality automotive experience. As a Service Advisor, you will play a crucial role in facilitating communication between customers and the service department, ensuring that all service requests are handled efficiently and professionally. Service Advisor Responsibilities: Act as the primary point of contact for customers, providing them with expert advice and guidance on service options. Receive and manage customer service requests from initial contact through to completion. Schedule service appointments and manage the workflow in the service department. Update customers on the status of their vehicles and any recommended service work. Prepare and present estimates for service work, ensuring transparency and clarity for customers. Handle customer inquiries and resolve any concerns, fostering a positive customer experience. Collaborate closely with technicians and service team members to ensure timely and accurate service delivery. Maintain accurate records of customer interactions and service work performed in the dealership's system. Skills & Experience Required: Proven experience as a Service Advisor in the automotive industry. Strong understanding of vehicle service processes and requirements. Excellent communication and interpersonal skills, with a customer-focused approach. Ability to manage multiple tasks efficiently in a fast-paced environment. Exceptional organizational skills and attention to detail. Proficient in using service management systems and Microsoft Office suite. A valid driving license is preferred. Full vacancy details for this Service Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment.
Main Dealer based in Canterbury, Kent £34-37k Basic Salary + Bonus Hours: Monday to Friday 8.30AM to 5.30PM + 1 Saturday Morning Per Month Extremely stable team with the rest of the workshop serving 20+ years MOT licence beneficial, but can also be provided About Us: Monday Matters Recruitment is thrilled to be working with a reputable Main Dealership in Canterbury, Kent. We are seeking a dedicated Vehicle Service Technician to join our client's dynamic team, providing an exciting opportunity to grow and excel in a thriving environment. This permanent role offers a competitive salary package, full main dealer training programme, and opportunities for professional development. Job Description: As a Vehicle Service Technician, you will play a key role in our service team, ensuring the highest standards of maintenance and repair for our customers' vehicles. Your responsibilities will include: Conducting routine maintenance checks and diagnosing mechanical and electrical issues. Performing scheduled servicing in accordance with manufacturer guidelines. Identifying and repairing faults effectively, ensuring vehicles are safe and roadworthy. Collaborating with colleagues to maintain a clean and efficient workshop environment. Providing excellent customer service and communicating effectively with clients regarding vehicle issues and repairs. Requirements: Proven experience as a Vehicle Service Technician or similar role. Relevant qualifications (e.g., NVQ Level 3 or equivalent) in automotive service and repair. Ability to work efficiently under pressure and prioritise workload effectively. Excellent attention to detail and a commitment to delivering high-quality workmanship. Team player with good communication skills and a customer-focused approach. Full vacancy details for this Vehicle Service Technician role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we re here to make sure every Monday counts!
Jun 19, 2025
Full time
Main Dealer based in Canterbury, Kent £34-37k Basic Salary + Bonus Hours: Monday to Friday 8.30AM to 5.30PM + 1 Saturday Morning Per Month Extremely stable team with the rest of the workshop serving 20+ years MOT licence beneficial, but can also be provided About Us: Monday Matters Recruitment is thrilled to be working with a reputable Main Dealership in Canterbury, Kent. We are seeking a dedicated Vehicle Service Technician to join our client's dynamic team, providing an exciting opportunity to grow and excel in a thriving environment. This permanent role offers a competitive salary package, full main dealer training programme, and opportunities for professional development. Job Description: As a Vehicle Service Technician, you will play a key role in our service team, ensuring the highest standards of maintenance and repair for our customers' vehicles. Your responsibilities will include: Conducting routine maintenance checks and diagnosing mechanical and electrical issues. Performing scheduled servicing in accordance with manufacturer guidelines. Identifying and repairing faults effectively, ensuring vehicles are safe and roadworthy. Collaborating with colleagues to maintain a clean and efficient workshop environment. Providing excellent customer service and communicating effectively with clients regarding vehicle issues and repairs. Requirements: Proven experience as a Vehicle Service Technician or similar role. Relevant qualifications (e.g., NVQ Level 3 or equivalent) in automotive service and repair. Ability to work efficiently under pressure and prioritise workload effectively. Excellent attention to detail and a commitment to delivering high-quality workmanship. Team player with good communication skills and a customer-focused approach. Full vacancy details for this Vehicle Service Technician role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we re here to make sure every Monday counts!
