IRIS Recruitment

Were expanding our Managed Services team and seeking an experienced Senior Client Pension Executive to help lead the delivery of our pension services across a large and diverse client portfolio. This is a specialist role where youll act as a subject matter expert, supporting a growing team while driving high standards of accuracy, compliance, and customer experience click apply for full job details

Were expanding our Managed Services team and seeking an experiencedSenior Client Pension Executiveto help lead the delivery of our pension services across a large and diverse client portfolio. This is a specialist role where youll act as a subject matter expert, supporting a growing team while driving high standards of accuracy, compliance, and customer experience. This is a great opportunity for someone with strong pension processing expertise particularly Monthly Contribution Reconciliation (MCR)who is ready to take a step into a mentoring and specialist role. What Youll Be Doing In this role, you will: Process and oversee accurate and timely client pension submissions across multiple schemes. Act as a pensions legislation specialist, advising the team on regulatory updates and best practice. Provide guidance and support to Pension Administrators, helping develop capability and quality. Assist the Pension Team Leader with reporting, KPI tracking, workload planning and escalations. Handle complex queries, liaising with clients, providers and internal teams. Drive improvements in processes, documentation, workflows and compliance. ?What Youll Bring Were looking for someone who has: Proven experience processing pensions. Strong knowledge of MCR (Monthly Contribution Reconciliation) pension processes Strong understanding of UK pension legislation and regulatory requirements Experience supporting teams or mentoring colleagues to resolve queries and deliver quality Confident communication skills with the ability to explain complex requirements clearly Strong organisational skills and ability to manage workloads independently Experience with payroll integration or pension portals is desirable. Why Join Us A growing team where youll be influential in shaping pension delivery Clear progression into specialist, training, or leadership roles Hybrid working and flexibility across UK office locations Supportive culture with access to training and development How to Apply Submit your CV and interest via the link and we look forward to hearing from you! JBRP1_UKTJ

Are you a payroll professional who thrives in a fast-paced, client-focused environment? Do you have experience managing high-volume payrolls, either in-house for 1,500+ employees or across multiple clients in a payroll bureau? If so, IRIS wants to hear from you! AtIRIS, we're not just a software company were a leader in helping businesses run smarter, more efficiently, and with greater confidence. Our mission-critical solutions and services empower over 100,000 customers worldwide, and our Managed Payroll Services team plays a crucial part in that mission. What Youll Be Doing As aClient Payroll ExecutiveatIRIS Software Group, youll be the trusted go to for our clients, managing all aspects of their payroll with precision and care. You will: Deliver end-to-end payroll processing for a portfolio of clients Act as a key point of contact for client payroll queries Ensure full legal and statutorycomplianceacross all payrolls Maintain accurate payroll data and records Identify ways to improve payroll efficiency and process excellence Collaborate with internal teams to provide seamless client solution. What Youll Bring Proven experience managing payroll for over 1,500 employeesorworking within a payroll bureau environment Strong knowledge of UK payroll legislation Excellent attention to detail, time management, and communication skills Confidence handling multiple client or stakeholder priorities Experience using payroll software (IRIS Payroll, Earnie, etc.) is a plus Working towards or holding a CIPP qualification is desirable Why Join IRIS? Be part of a well-respected global tech organisation that values innovation Earn the trust of clients and grow your expertise in a supportive team Develop through clear career progression pathways and professional development Work in a values-driven culture rooted in ourprinciples: Innovation, Making it Happen, Passion, Accountability, Customer Focus, Teamwork Ready to make an impact? Apply now and join the team shaping the future of payroll services. Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible. JBRP1_UKTJ

Join one of the UKs leading payroll providers and help shape the future of payroll delivery. At IRIS Software Group, we power over 50,000 UK businesses, process payroll for 18% of the UK workforce, and support 4 million parents through our education platforms. As one of the UKs largest privately held software companies, were trusted by organisations of all sizes to get mission-critical tasks right first time, every time. Weve been named aGreat Place to Work, one of theUKs Best Workplaces for Women, and were proud of our award-winning culture that values innovation, flexibility, and people. The Role Were looking for aClient Payroll Team Leadto join our growingFully Managed Payrolldivision. In this role, youll lead a team of Payroll Executives delivering outsourced payroll services to a diverse client base. Youll be responsible for ensuring smooth operations, high-quality standards, and outstanding customer satisfaction. What you will be doing Lead, coach, and develop a team of Payroll Executives. Oversee the accurate and timely processing of client payrolls. Act as the first point of escalation for client queries and service issues. Ensure service levels, KPIs, and BACS deadlines are consistently met. Collaborate with Account Managers to ensure smooth client experiences. Drive a culture of continuous improvement and operational excellence. Monitor capacity planning and team performance data. Stay up to date with payroll legislation and software updates. What Youll Bring 35 years experience in end-to-end payroll processing. Strong knowledge of PAYE, auto-enrolment, and UK payroll legislation. Previous leadership or team management experience. Excellent communication, organisational, and customer service skills. Proficiency in Excel, Outlook, and payroll software platforms. CIPP qualification (preferred, but not essential). Apply Now If youre passionate about payroll, customer success, and leading great teams we would love to hear from you. Apply today and help IRIS continue to deliver mission-critical services for thousands of UK organisations. Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible. JBRP1_UKTJ