Ampleforth Abbey Trust

2 job(s) at Ampleforth Abbey Trust

Ampleforth Abbey Trust York, Yorkshire
Apr 07, 2026
Full time
Tearoom Supervisor Salary: £28,000 per annum (pro rata) + Benefits Hours: 5 days over 7 to include weekends and bank holidays (Annualised hours - working more hours during the summer months and less during the winter) Based at Ampleforth Abbey YO62 4EN Closing date: Friday 10 April Benefits Up to 8% employer-matched pension Life assurance Free lunch during working hours Free on-site parking 20% discount at the Tea room and Abbey Shop Cycle to Work Scheme Christmas Closure Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow Employee Assistance programme Retail savings platform 50% discount on fitness suite, swimming and other activities at St Albans Centre About Ampleforth Abbey Ampleforth Abbey is home to the UK's largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home. We are looking for a Tearoom Supervisor for the day-to-day operation of the Abbey Tearoom ensuring a high standard of customer service, food quality and cleanliness. Set within a historic monastic environment, this role also requires sensitivity to the peaceful and reflective nature of the site, creating a welcoming and respectful atmosphere for all visitors. If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team Ampleforth Abbey is perfect for you! Main Responsibilities but not limited to:- Operations & Service Oversee the daily running of the tearoom, ensuring smooth and efficient service Lead by example in delivering warm, courteous, and attentive customer service Maintain high standards of presentation for food, beverages, and the tearoom environment Ensure compliance with food hygiene, health, and safety regulations and safeguarding. Team Leadership Supervise, support, and motivate tearoom staff and volunteers Assist with staff training, rota planning, and performance management Foster a positive, collaborative team culture Customer Experience Create a calm and welcoming environment aligned with the abbey's values Handle customer queries, feedback, and complaints professionally Enhance the visitor experience by promoting the tearoom as part of the wider abbey visit Stock & Financial Management Monitor stock levels, place orders, and manage deliveries Minimise waste and control costs effectively Assist with cash handling, till operations, and daily reconciliations Standards & Compliance Uphold strict food safety and hygiene standards Ensure cleanliness and organisation across all areas (front and back of house) Adhere to safeguarding, health & safety, and organisational policies Experience You will have: Essential: Previous experience in a café, tearoom, or hospitality supervisory role Strong leadership and team management skills Excellent customer service and communication abilities Good organisational and problem-solving skills Knowledge of food hygiene and safety standards Barista trained Own transport required - located Ampleforth Desirable: Experience working in a heritage, visitor attraction, or faith-based setting Interest in history, heritage, or monastic traditions Personal Licence holder Personal Qualities Calm, approachable, and professional manner Respect for the spiritual and historic nature of the abbey Ability to work in a sometimes quiet, reflective environment Flexible and reliable, with a hands-on attitude Working Conditions Includes weekends, bank holidays, and occasional events Fast-paced environment during peak visitor seasons Standing for extended periods and some lifting may be required Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references. Interested? If you feel that you possess the relevant skills and experience, then please send your cv Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Ampleforth Abbey Trust York, Yorkshire
Apr 07, 2026
Full time
Sous Chef Salary: Up to £35,000 per annum dependent upon experience + Benefits Hours: Full time 40 hours per week, 5 days over 7 to include weekends and bank holidays Based at Ampleforth Abbey YO62 4EN Closing date: Tuesday 14 April Benefits Up to 8% employer-matched pension Life assurance Free lunch during working hours Free on-site parking 20% discount at the Tea room and Abbey Shop Cycle to Work Scheme Christmas Closure Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow Employee Assistance programme Retail savings platform 50% discount on fitness suite, swimming and other activities at St Albans Centre About Ampleforth Abbey Ampleforth Abbey is home to the UK's largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home. We are looking for a Sous Chef to support the Head Chef in the daily operation of the Abbey kitchens including the tea room and main monastery, ensuring the consistent delivery of high-quality, freshly prepared food. This role combines strong culinary skills with leadership responsibilities, while respecting the calm, reflective, and historic nature of the monastic environment. The Sous Chef plays a key role in maintaining excellent standards of food quality, hygiene, and efficiency, helping to create a welcoming and memorable experience for all visitors. If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team Ampleforth Abbey is perfect for you! Main Responsibilities but not limited to:- Kitchen Operations Assist the Head Chef & Executive Chef in the day-to-day running of the kitchens Prepare, cook, and present food to a high standard, in line with the tearoom menu and monetary menus Ensure smooth service during busy periods, maintaining consistency and quality Step into the Head Chef role in their absence Team Leadership Supervise and support kitchen staff, including assistants and volunteers Assist with training, mentoring, and developing team members Promote a positive, respectful, and collaborative working environment Food Quality & Menu Support Contribute to menu development, including seasonal and locally inspired dishes Ensure all food is prepared using fresh ingredients and presented attractively Maintain portion control and minimise waste Stock & Kitchen Management Assist with stock control, ordering, and supplier relationships Ensure proper storage, rotation, and labelling of ingredients Support cost control and efficient use of resources Standards & Compliance Maintain high standards of food hygiene, cleanliness, and organisation Ensure compliance with all food safety, health and safety, and environmental regulations Keep accurate records (e.g. temperature logs, cleaning schedules) Experience You will have: Essential: Previous experience as a Sous Chef or strong Chef de Partie ready to step up Solid knowledge of food preparation, cooking techniques, and kitchen operations Understanding of food hygiene and safety standards (Level 2 minimum; Level 3 desirable) Allergens Ability to work efficiently under pressure and manage multiple tasks Strong communication and team leadership skills Own transport essential due to rural location Desirable: Experience in a café, tearoom, or high-volume visitor attraction Interest in seasonal, locally sourced, or traditional British cuisine Experience working with volunteers or within a heritage or faith-based setting Personal Qualities Calm, organised, and reliable under pressure Respectful of the abbey's spiritual and historic environment Positive, hands-on approach with strong attention to detail Ability to work in a quiet, reflective setting while maintaining efficiency Flexible and supportive team player Working Conditions 40 hours per week, including weekends, bank holidays, and peak seasons Fast-paced kitchen during busy visitor periods Standing for long periods and manual handling required Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references. Interested? If you feel that you possess the relevant skills and experience, then please send your cv. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.