Off the Record South East
ABOUT THE ROLE The Fundraising and Communications Executive is a new role and will play a pivotal part in advancing our communications and fundraising strategies. As OTR continues to grow, this position will be instrumental in expanding our online presence and ensuring we connect with a broad audience, including young people, families, professionals, and supporters of our mission. It s an ideal opportunity for someone who is both creative and analytical, skilled in producing compelling content and using data to amplify digital impact. This role would suit someone who can take initiative, think proactively, and confidently manage projects independently qualities that are especially important in our small, dedicated team. You ll work on a wide range of projects, creating engaging content that aligns with OTR s brand and values across our website, social media, and email campaigns. This includes developing multimedia content (including graphics, videos and blogs) to promote our work and highlight our impact in the local community. From a fundraising perspective, you will help drive our fundraising activities and ensure efficient administration using the newly acquired Donorfy database. This includes leading on the stewardship of donors and community fundraisers, managing our fundraising CRM database, and working on small and medium-sized trust and grant applications. You ll also support digital campaigns and new initiatives, to encourage sustained support for our work. You ll directly help to secure the financial support needed to expand OTR s services and reach more beneficiaries. In addition, you ll analyse the performance of our digital channels interpreting website analytics, social media metrics, and email campaign results to provide recommendations that enhance our communications strategies and ensure ongoing impact. This role offers the opportunity to make a meaningful impact within a supportive and passionate team. If you re a skilled communicator driven by purpose, enjoy creating compelling digital content, building strong relationships with donors, and using data to inform creative strategies, this could be the role for you. JOB DESCRIPTION Job Title: Fundraising and Communications Executive Location: Hybrid or office-based OTR has two offices, both based in Leigh Park. PO9 3SU and PO9 5BG. Reports to: Head of Fundraising Contract type: Permanent Hours: Part time (22.5 hours a week) Salary: £13.50-£14.00 per hour JOB PURPOSE The Fundraising and Communications Executive will play a key role in implementing OTR s fundraising and communications strategies. The role involves planning, creating, curating and managing high-quality digital content across our website, social media platforms and email marketing campaigns. Furthermore, you will support key areas of our fundraising strategy, including trust and grant applications, horizon scanning and ensuring excellent fundraising administration across all areas of activity. This position is instrumental in supporting the Head of Fundraising in developing and strengthening OTR s income streams and increasing awareness of OTR s services through effective communications. Specific role duties Supporting the fundraising strategy • Lead on OTR s donor and community fundraiser stewardship through excellent communication and effective relationship management. • Lead on the implementation of fundraising communications across channels. • Responsible for small to medium size trust and grant applications, including horizon scanning • Support the stewardship of small and medium-sized trusts and foundations including scoping, applications, reporting and funder management. • Create engaging content and campaigns to drive income generation. • Help build the small pool of regular donors. Website and CRM maintenance • Work with OTR s Head of Fundraising, the Administration Manager and web developer to maintain, update and enhance the OTR website. • Monitor website performance, user engagement and SEO trends, suggesting and implementing improvements to enhance user experience and visibility. • Lead on ensuring our CRM (Donorfy) is utilised effectively to record, monitor and report on fundraising activity and income. Social media • Working with the Head of Fundraising, CEO and Volunteer Coordinator and Business Support Officer, contribute to OTR s social media presence by creating and scheduling engaging, accessible, and informative content that resonates with our audience and supports OTR s mission. • Monitor social media platforms to ensure timely and appropriate responses to comments and messages. • Identify new opportunities to grow OTR s social media reach, building awareness of our services, fundraising and outreach work. • Regularly report on social media performance, using insights to inform future content and strategy. • Utilise paid ads to support fundraising and training. Email marketing • Support the planning, creation, and delivery of OTR s, soon to be launched, email marketing campaigns, including newsletters, fundraising initiatives and service information and signposting. • Ensure all email communications are engaging, well-structured, and in line with OTR s brand and tone of voice. • Assist in the promotion of key OTR events, such as the Big Charity Bash and annual Great South Run and other special events. • Manage and grow OTR s email marketing lists, ensuring they are up to date and GDPR compliant. • Track and analyse the performance of email campaigns, providing reports and insights to the Head of Fundraising. Content creation • Create engaging, accessible, and informative content for OTR s digital channels, including the website, social media and email marketing. • Develop multimedia content (for example, videos and graphics) to enhance OTR s communication methods and increase engagement. • Contribute to blogs, news articles and case studies that highlight OTR s work, impact and achievements in the sector. Brand and tone of voice • Ensure that all digital content aligns with OTR s brand, tone of voice and style, maintaining a cohesive and recognisable identity across all platforms. • Promote OTR as the leading place to turn to for support, ensuring that our content reflects our professionalism, reputation and expertise. Analytics and reporting • Use analytics tools to track the performance of OTR s digital communications, including website traffic, email engagement and social media reach. • Provide regular reports on digital performance to the Head of Fundraising, including insights and recommendations for improvement. • Provide regular reports from the CRM and other online fundraising platforms to the Head of Fundraising. Promote • Promote OTR as an exceptional and specialist charity. Equality and diversity • Promote good equality practice and play a key role in ensuring equality of opportunity in the workplace. • Observe all relevant law relating to equality of opportunities. • Encourage a working atmosphere where everyone is treated with dignity and respect. Any other duties • The post-holder will work collaboratively with all OTR trustees, staff and volunteers to provide a seamless service. • Any other duties commensurate with the post. PERSON SPECIFICATION Knowledge, training and qualifications Essential • Understanding of charitable organisations. • Understanding of principles of communications, marketing and fundraising. Desirable • Understanding of issues facing families in Havant and South East Hampshire. Experience Essential • Experience of working in a communications or marketing role. • Experience in planning, creating, and managing digital content across websites, social media, and email marketing. • Experience in developing and managing content using online platforms including JustGiving, Mailchimp and Canva. • Experience of managing a diverse workload in a busy environment. Desirable • Experience in utilising a CRM database to improve administrative systems. • Experience in creating multimedia content, such as graphics and videos, to enhance digital communications. • Experience in supporting fundraising initiatives, including donor stewardship and relationship management. • Proficiency in using analytics tools (e.g. Google Analytics and social media insights) to monitor and report on digital communication performance. • Experience in upholding and applying brand guidelines in various forms of content. • Experience in communicating expert information/advice to wider audiences. Skills Essential • Strong writing and editing skills with a focus on creating engaging, accessible, and audience specific content. • Exceptional customer service skills with proven ability to respond appropriately and effectively to enquiries on the phone, on social media, and by email. • Strong time and project management skills. • Excellent verbal and written communication skills with the ability to build effective relationships and to be impactful with people of varying levels and experience. • A flexible . click apply for full job details
ABOUT THE ROLE The Fundraising and Communications Executive is a new role and will play a pivotal part in advancing our communications and fundraising strategies. As OTR continues to grow, this position will be instrumental in expanding our online presence and ensuring we connect with a broad audience, including young people, families, professionals, and supporters of our mission. It s an ideal opportunity for someone who is both creative and analytical, skilled in producing compelling content and using data to amplify digital impact. This role would suit someone who can take initiative, think proactively, and confidently manage projects independently qualities that are especially important in our small, dedicated team. You ll work on a wide range of projects, creating engaging content that aligns with OTR s brand and values across our website, social media, and email campaigns. This includes developing multimedia content (including graphics, videos and blogs) to promote our work and highlight our impact in the local community. From a fundraising perspective, you will help drive our fundraising activities and ensure efficient administration using the newly acquired Donorfy database. This includes leading on the stewardship of donors and community fundraisers, managing our fundraising CRM database, and working on small and medium-sized trust and grant applications. You ll also support digital campaigns and new initiatives, to encourage sustained support for our work. You ll directly help to secure the financial support needed to expand OTR s services and reach more beneficiaries. In addition, you ll analyse the performance of our digital channels interpreting website analytics, social media metrics, and email campaign results to provide recommendations that enhance our communications strategies and ensure ongoing impact. This role offers the opportunity to make a meaningful impact within a supportive and passionate team. If you re a skilled communicator driven by purpose, enjoy creating compelling digital content, building strong relationships with donors, and using data to inform creative strategies, this could be the role for you. JOB DESCRIPTION Job Title: Fundraising and Communications Executive Location: Hybrid or office-based OTR has two offices, both based in Leigh Park. PO9 3SU and PO9 5BG. Reports to: Head of Fundraising Contract type: Permanent Hours: Part time (22.5 hours a week) Salary: £13.50-£14.00 per hour JOB PURPOSE The Fundraising and Communications Executive will play a key role in implementing OTR s fundraising and communications strategies. The role involves planning, creating, curating and managing high-quality digital content across our website, social media platforms and email marketing campaigns. Furthermore, you will support key areas of our fundraising strategy, including trust and grant applications, horizon scanning and ensuring excellent fundraising administration across all areas of activity. This position is instrumental in supporting the Head of Fundraising in developing and strengthening OTR s income streams and increasing awareness of OTR s services through effective communications. Specific role duties Supporting the fundraising strategy • Lead on OTR s donor and community fundraiser stewardship through excellent communication and effective relationship management. • Lead on the implementation of fundraising communications across channels. • Responsible for small to medium size trust and grant applications, including horizon scanning • Support the stewardship of small and medium-sized trusts and foundations including scoping, applications, reporting and funder management. • Create engaging content and campaigns to drive income generation. • Help build the small pool of regular donors. Website and CRM maintenance • Work with OTR s Head of Fundraising, the Administration Manager and web developer to maintain, update and enhance the OTR website. • Monitor website performance, user engagement and SEO trends, suggesting and implementing improvements to enhance user experience and visibility. • Lead on ensuring our CRM (Donorfy) is utilised effectively to record, monitor and report on fundraising activity and income. Social media • Working with the Head of Fundraising, CEO and Volunteer Coordinator and Business Support Officer, contribute to OTR s social media presence by creating and scheduling engaging, accessible, and informative content that resonates with our audience and supports OTR s mission. • Monitor social media platforms to ensure timely and appropriate responses to comments and messages. • Identify new opportunities to grow OTR s social media reach, building awareness of our services, fundraising and outreach work. • Regularly report on social media performance, using insights to inform future content and strategy. • Utilise paid ads to support fundraising and training. Email marketing • Support the planning, creation, and delivery of OTR s, soon to be launched, email marketing campaigns, including newsletters, fundraising initiatives and service information and signposting. • Ensure all email communications are engaging, well-structured, and in line with OTR s brand and tone of voice. • Assist in the promotion of key OTR events, such as the Big Charity Bash and annual Great South Run and other special events. • Manage and grow OTR s email marketing lists, ensuring they are up to date and GDPR compliant. • Track and analyse the performance of email campaigns, providing reports and insights to the Head of Fundraising. Content creation • Create engaging, accessible, and informative content for OTR s digital channels, including the website, social media and email marketing. • Develop multimedia content (for example, videos and graphics) to enhance OTR s communication methods and increase engagement. • Contribute to blogs, news articles and case studies that highlight OTR s work, impact and achievements in the sector. Brand and tone of voice • Ensure that all digital content aligns with OTR s brand, tone of voice and style, maintaining a cohesive and recognisable identity across all platforms. • Promote OTR as the leading place to turn to for support, ensuring that our content reflects our professionalism, reputation and expertise. Analytics and reporting • Use analytics tools to track the performance of OTR s digital communications, including website traffic, email engagement and social media reach. • Provide regular reports on digital performance to the Head of Fundraising, including insights and recommendations for improvement. • Provide regular reports from the CRM and other online fundraising platforms to the Head of Fundraising. Promote • Promote OTR as an exceptional and specialist charity. Equality and diversity • Promote good equality practice and play a key role in ensuring equality of opportunity in the workplace. • Observe all relevant law relating to equality of opportunities. • Encourage a working atmosphere where everyone is treated with dignity and respect. Any other duties • The post-holder will work collaboratively with all OTR trustees, staff and volunteers to provide a seamless service. • Any other duties commensurate with the post. PERSON SPECIFICATION Knowledge, training and qualifications Essential • Understanding of charitable organisations. • Understanding of principles of communications, marketing and fundraising. Desirable • Understanding of issues facing families in Havant and South East Hampshire. Experience Essential • Experience of working in a communications or marketing role. • Experience in planning, creating, and managing digital content across websites, social media, and email marketing. • Experience in developing and managing content using online platforms including JustGiving, Mailchimp and Canva. • Experience of managing a diverse workload in a busy environment. Desirable • Experience in utilising a CRM database to improve administrative systems. • Experience in creating multimedia content, such as graphics and videos, to enhance digital communications. • Experience in supporting fundraising initiatives, including donor stewardship and relationship management. • Proficiency in using analytics tools (e.g. Google Analytics and social media insights) to monitor and report on digital communication performance. • Experience in upholding and applying brand guidelines in various forms of content. • Experience in communicating expert information/advice to wider audiences. Skills Essential • Strong writing and editing skills with a focus on creating engaging, accessible, and audience specific content. • Exceptional customer service skills with proven ability to respond appropriately and effectively to enquiries on the phone, on social media, and by email. • Strong time and project management skills. • Excellent verbal and written communication skills with the ability to build effective relationships and to be impactful with people of varying levels and experience. • A flexible . click apply for full job details
Off the Record South East
ABOUT THE ROLE The Youth Participation Officer is a new role and will play a pivotal part in advancing the integration of youth voice into our organisation. This is an exciting opportunity to work with a well-established grassroots charity, to capture and amplify the voice of the young people in our community and truly make a difference. The post holder will be required to work across all OTR services, partner agencies including schools, youth providers and other professionals. The post holder will also provide wrap around support, training and education, connection, mentoring and purposeful positive activities for our youth panel. The successful applicant will have a passion for engaging and empowering young people. JOB DESCRIPTION Job Title: Youth Participation Officer Location: Hybrid or office-based OTR has two offices, both based in Leigh Park. PO9 3SU and PO9 5BG. Reports to: Family Service Manager Contract type: Fixed Term Contract for three years with the opportunity to extend the project if funding allows. Hours: Part-time (12 hours a week) Salary: £14.00 per hour JOB PURPOSE To lead on all participation events, including implementing a youth panel and co-producing content with young people on information distribution, advertising and fundraisers. You ll work on a wide range of projects including creating engaging content in coproduction with our young people that aligns with OTR s brand and values across our website, social media, and email campaigns. This includes developing multimedia content (including graphics, videos and blogs) to promote our work and highlight our impact in the local community. Specific role duties Working together with young people to hear and share their voices about service delivery. Working with the Senior Leadership Team to develop a participation strategy, including establishing and supporting a youth panel. Provide safe sessions, where young people can meet and participate in youth-led positive activities. Provide informal training programs to young people to enhance their personal, social and learning development. Working together with young people to hear and share their voices about service delivery. Work with young people to create meaningful content / advertising and service recommendations. Work with young people on fundraising and promotional events. Create opportunities for participation beyond that of the youth panel PERSON SPECIFICATION Knowledge, training and qualifications Essential Understanding of charitable organisations. Understanding of issues facing families in Havant and South East Hampshire. A qualification in Youth Work or equivalent to NVQ Level 3. Experience Essential. Experience working, coproducing, and positively engaging children and young people, particularly young people who are vulnerable. Demonstrable experience of empowering young people to speak up and have their voices heard in a meaningful manner Ability to coach and develop young people s interpersonal skills and confidence through training and youth support. Ability to develop positive relationships of trust with young people. Have good knowledge and experience within aspects of youth work or therapeutic work. Experience of delivering one to one and group work interventions, information, advice and guidance for young people in a range of settings in response to their needs Demonstrable strong interpersonal communication skills such as active listening, empathy, ability to constructively challenge and resolve conflict, solution focused skills, facilitation skills and clear writing skills. Youth work skills and experience or transferable youth work skills and willingness to learn and develop youth work skills Skills Essential Public speaking and presenting. Ability to work effectively with other professionals in a respectful and collaborative manner. Strong time and project management skills. Excellent verbal and written communication skills with the ability to build effective relationships and to be impactful with people of varying levels and experience. A flexible, pro-active approach to work including the ability to work to deadlines, plan, prioritise and manage own workload. Strong interpersonal skills. Ability to work autonomously and demonstrate initiative. A team player committed to working collaboratively to achieve results. Ability to use Microsoft Office Packages including SharePoint, Word, Excel, PowerPoint, Outlook and the internet. Ability to learn and better utilise IT systems. Ability to deal with sensitive information with discretion and to always maintain confidentiality. Responsibilities To use youth work principles and practises to empower children and young people in the design, planning, preparation, evaluation and delivery of the youth participation offer. Ensuring appropriate systems are in place to capture and monitor quality of work undertaken in line with service targets and performance management of inputs, activities, outputs, outcomes and impact. Using good practice initiatives ensuring that these are embedded in ways of working, building trusting relationships, advocate on behalf of children and young people and support parents/ carers. Contributing to the development and implementation of appropriate procedures, guidelines and systems to improve the delivery of service priorities in participation and leadership programmes. Keeping accurate and comprehensive records using appropriate management information systems and processes, maintaining and reviewing in a timely manner. Forming and maintaining appropriate professional boundaries with children, young people and their families. To keep abreast of the new government National Youth Strategy , ensuring OTR maximises opportunities that arise from the strategy, including partnership working and potential funding. Monitor and evaluate session effectiveness, making relevant adjustments where required. Act as a role model to motivate, empower, facilitate growth and confidence, raise aspirations, and assist in the realisation and achievement of young people s goals Requirements Experience of working effectively with other professionals in order to safeguard children, young people and their families particularly those who present with risk issues and challenging behaviour such as substance misuse, anti-social behaviour, mental health and criminality. Knowledge of relevant legislation, national standards, policy, practice and current issues related to children, young people, youthwork, youth justice, crime and antisocial behaviour. Experience of coproduction and working with young people and staff to develop projects. Other requirements A commitment to treating your colleagues fairly, consistently and with respect (Essential) An interest in and understanding of OTR s mission and strategy (Essential) Resilient, creative, determined and hard working (Essential) WHAT WE OFFER YOU We will provide a laptop, and other necessary IT equipment to facilitate hybrid and home working. As an employee, you will receive the following benefit package: • Generous annual leave entitlement including bank holidays • Flexible start and finish times between core hours of 8am and 6pm • Flexible hours to take time off for medical appointments and caring responsibilities • Hybrid working • 3% employer pension contribution if eligible • Paid sick leave To apply Please submit a full CV (accounting for all gaps in employment - for Safer Recruitment).and a covering letter detailing all of the below: why you believe you are right for this role. why you wish to work at OTR. detailing your experience in all essential criteria of the person specification Registered charity number Limited company Funded by the National Lottery Community Fund
ABOUT THE ROLE The Youth Participation Officer is a new role and will play a pivotal part in advancing the integration of youth voice into our organisation. This is an exciting opportunity to work with a well-established grassroots charity, to capture and amplify the voice of the young people in our community and truly make a difference. The post holder will be required to work across all OTR services, partner agencies including schools, youth providers and other professionals. The post holder will also provide wrap around support, training and education, connection, mentoring and purposeful positive activities for our youth panel. The successful applicant will have a passion for engaging and empowering young people. JOB DESCRIPTION Job Title: Youth Participation Officer Location: Hybrid or office-based OTR has two offices, both based in Leigh Park. PO9 3SU and PO9 5BG. Reports to: Family Service Manager Contract type: Fixed Term Contract for three years with the opportunity to extend the project if funding allows. Hours: Part-time (12 hours a week) Salary: £14.00 per hour JOB PURPOSE To lead on all participation events, including implementing a youth panel and co-producing content with young people on information distribution, advertising and fundraisers. You ll work on a wide range of projects including creating engaging content in coproduction with our young people that aligns with OTR s brand and values across our website, social media, and email campaigns. This includes developing multimedia content (including graphics, videos and blogs) to promote our work and highlight our impact in the local community. Specific role duties Working together with young people to hear and share their voices about service delivery. Working with the Senior Leadership Team to develop a participation strategy, including establishing and supporting a youth panel. Provide safe sessions, where young people can meet and participate in youth-led positive activities. Provide informal training programs to young people to enhance their personal, social and learning development. Working together with young people to hear and share their voices about service delivery. Work with young people to create meaningful content / advertising and service recommendations. Work with young people on fundraising and promotional events. Create opportunities for participation beyond that of the youth panel PERSON SPECIFICATION Knowledge, training and qualifications Essential Understanding of charitable organisations. Understanding of issues facing families in Havant and South East Hampshire. A qualification in Youth Work or equivalent to NVQ Level 3. Experience Essential. Experience working, coproducing, and positively engaging children and young people, particularly young people who are vulnerable. Demonstrable experience of empowering young people to speak up and have their voices heard in a meaningful manner Ability to coach and develop young people s interpersonal skills and confidence through training and youth support. Ability to develop positive relationships of trust with young people. Have good knowledge and experience within aspects of youth work or therapeutic work. Experience of delivering one to one and group work interventions, information, advice and guidance for young people in a range of settings in response to their needs Demonstrable strong interpersonal communication skills such as active listening, empathy, ability to constructively challenge and resolve conflict, solution focused skills, facilitation skills and clear writing skills. Youth work skills and experience or transferable youth work skills and willingness to learn and develop youth work skills Skills Essential Public speaking and presenting. Ability to work effectively with other professionals in a respectful and collaborative manner. Strong time and project management skills. Excellent verbal and written communication skills with the ability to build effective relationships and to be impactful with people of varying levels and experience. A flexible, pro-active approach to work including the ability to work to deadlines, plan, prioritise and manage own workload. Strong interpersonal skills. Ability to work autonomously and demonstrate initiative. A team player committed to working collaboratively to achieve results. Ability to use Microsoft Office Packages including SharePoint, Word, Excel, PowerPoint, Outlook and the internet. Ability to learn and better utilise IT systems. Ability to deal with sensitive information with discretion and to always maintain confidentiality. Responsibilities To use youth work principles and practises to empower children and young people in the design, planning, preparation, evaluation and delivery of the youth participation offer. Ensuring appropriate systems are in place to capture and monitor quality of work undertaken in line with service targets and performance management of inputs, activities, outputs, outcomes and impact. Using good practice initiatives ensuring that these are embedded in ways of working, building trusting relationships, advocate on behalf of children and young people and support parents/ carers. Contributing to the development and implementation of appropriate procedures, guidelines and systems to improve the delivery of service priorities in participation and leadership programmes. Keeping accurate and comprehensive records using appropriate management information systems and processes, maintaining and reviewing in a timely manner. Forming and maintaining appropriate professional boundaries with children, young people and their families. To keep abreast of the new government National Youth Strategy , ensuring OTR maximises opportunities that arise from the strategy, including partnership working and potential funding. Monitor and evaluate session effectiveness, making relevant adjustments where required. Act as a role model to motivate, empower, facilitate growth and confidence, raise aspirations, and assist in the realisation and achievement of young people s goals Requirements Experience of working effectively with other professionals in order to safeguard children, young people and their families particularly those who present with risk issues and challenging behaviour such as substance misuse, anti-social behaviour, mental health and criminality. Knowledge of relevant legislation, national standards, policy, practice and current issues related to children, young people, youthwork, youth justice, crime and antisocial behaviour. Experience of coproduction and working with young people and staff to develop projects. Other requirements A commitment to treating your colleagues fairly, consistently and with respect (Essential) An interest in and understanding of OTR s mission and strategy (Essential) Resilient, creative, determined and hard working (Essential) WHAT WE OFFER YOU We will provide a laptop, and other necessary IT equipment to facilitate hybrid and home working. As an employee, you will receive the following benefit package: • Generous annual leave entitlement including bank holidays • Flexible start and finish times between core hours of 8am and 6pm • Flexible hours to take time off for medical appointments and caring responsibilities • Hybrid working • 3% employer pension contribution if eligible • Paid sick leave To apply Please submit a full CV (accounting for all gaps in employment - for Safer Recruitment).and a covering letter detailing all of the below: why you believe you are right for this role. why you wish to work at OTR. detailing your experience in all essential criteria of the person specification Registered charity number Limited company Funded by the National Lottery Community Fund
