Slice Solutions

Internal Account Manager Salary: £25-£28k pa Location: On-site, Barnsley, South Yorkshire Hours: Full-time, Monday Friday (9am 5pm with annualised hours) Reports to: Managing Director Our client is a small but passionate company specialising in high-quality, handcrafted printed products for professional photographers. Their product is the Fine Art Album, and they are known for their attention to detail, exceptional customer service, and deep respect for the creative process. Our client s culture is shaped by integrity, creativity, kindness, and collaboration and they are looking for people who want to grow, share ideas, and thrive in a supportive, values-driven environment. The Role As an Internal Account Manager, your mission is to ensure every touchpoint a client has with them from their first interaction to the final product unboxing is memorable, seamless, and meaningful. You ll take ownership of the client journey and look for ways to elevate how our client connects, communicates, and cares. This role blends proactive relationship-building with strategic thinking. You ll welcome new clients, monitor and improve the end-to-end experience, update client-facing content on our website, and seek feedback to drive continuous improvement. You ll need to be comfortable picking up the phone, spotting opportunities to surprise and delight, and bringing a client-first mindset to everything you do. Key Responsibilities Process new client account registrations Personally welcome new clients by phone and email, supporting their onboarding journey Monitor the full client journey from account registration through to delivery and unboxing and identify ways to improve it Call clients receiving their first order to seek feedback and build relationships Champion Client Experience by contributing to our social media channels Request and manage client reviews and feedback, and share insights with the wider team Update help articles and client communications using WordPress and FluentCRM Track key metrics such as account registrations and customer demographics Spot and suggest opportunities to improve packaging, messaging, and overall brand experience Collaborate with the Client Service Manager to ensure consistency and coverage across the service and experience spectrum On hand to assist with order communications or client services support Key Skills & Experience Empathy, curiosity, and a deep desire to create exceptional experiences for clients Excellent written and verbal communication skills friendly, clear, and professional Confident with digital tools including WordPress, WooCommerce, FluentCRM, and ClickUp (training provided) Comfortable speaking to clients by phone and building rapport quickly Experience analysing client feedback and data to identify improvements Proactive, solutions-oriented mindset with great attention to detail Previous experience in a customer experience, community, or account management role is a bonus Cultural Fit You take pride in your work and aim to give your best every day You value teamwork , trust , and the idea of being part of something bigger You bring energy , kindness , and creativity to your interactions with both clients and colleagues You re open to coaching, feedback, and contributing your own ideas to improve how we work Working Hours & Benefits Full-time, on-site role: Monday to Friday, 9am 5pm Annualised hours system, including: A friendly and collaborative team environment Opportunity to shape the client experience at a values-led, design-focused company Fridays off in the last week of May and throughout June Adjusted hours (8am 5pm) during peak season: late October to early December INDHS

Finance Assistant Rotherham, South Yorkshire Full time 37.5 hours - Monday to Friday Hourly rate £12.50-£13.50 Wentworth Woodhouse is a Grade I listed mansion in Rotherham, South Yorkshire. The Wentworth Woodhouse Preservation Trust (WWPT) is committed to delivering high-quality, creative and enjoyable visitor experiences. An exciting opportunity has arisen for an experienced Finance Assistant to join our busy team here at Wentworth Woodhouse. This is a full time, site-based role working office hours Monday-Friday. This role will report to the Finance Manager and be responsible for comprehensive accounting support across the Trust. This role will work closely with all departments ensuring they follow best practice, WWPT processes and work in line will all necessary financial legislation. Key tasks within this role (list is not exhaustive) Working on SAGE to record payments, raise invoices and reconcile cash transaction Chasing overdue debtors Providing financial information across all department Bank reconciliation and VAT activities Managing purchase orders, credit card reconciliation and Expenses management Just Giving and Gift Aid reconciliation Collating information for Payroll and preparing payments Assisting the Finance Manager with the preparation of management accounts, reports and information for the Board or Trustees, year end and external audits This is a varied role in a busy environment where priorities and demands can change. The ideal candidate will be able to adjust their working day to suit and work efficiently whilst maintaining an exceptional level of accuracy. SAGE experience would be preferred and experience of working in an industry that is reliant on funding as an income stream would be desirable. Strong experience in working with excel is also ideal. INDLS

Sales Support Assistant Training Department Salary - £22,800 Hours - 37.5 hours per week, Monday to Friday Holidays - 33 days (inc. bank holidays) Lieu time claim available to convert to holiday allowance Benefits Company Laptop/PC, Software Licenses, Personal Protective Equipment, other equipment relevant to your role. Westfield Medical Insurance can be extended to spouse at a small cost. Contributory Pension Fund Company Profit Share Scheme Death In Service Benefit Job Specific training and contributory funding towards career progression. Payment of Professional Membership fees such as Engineering Council, IET and IOSH. An excellent opportunity has arisen for a sales support assistant to join our well-established Sheffield based client. The successful applicant will play an integral role in providing business development and sales support. You will assist by being a point of contact for customer order processing and sales enquiries and will act as a company front line representative. Candidates will be able to offer and maintain an excellent level of customer service. This is not a sales role, but is a primary contact position with new and established customers via telephone and email communications The successful applicant will also participate in order processing, supporting and liaising with other parts of the business and providing valuable support to the business development team. Essential skills: Excellent computer skills and knowledge of computerised systems including CRM, Microsoft Word and Excel. Familiarity with using online sales channels such as Amazon Vendor Central or Sellar Central. Ability to integrate into a small team and flexibility to offer support in key areas of the business. Excellent written and verbal communication skills. The successful candidate should have 2 years previous experience in a similar role. What you ll need to succeed: Related administration experience. Strong attention to detail and good organisational skills, with the ability to multitask, prioritise and use your initiative. Experience of working in a busy and dynamic office environment, with the ability to keep to tight deadlines. Strong interpersonal and excellent communication skills both written and verbal. A high level of accuracy and attention to detail. Key Duties and Responsibilities will include: Answering telephone and email enquiries from customers, company representatives and end users. Updating customers on progress of orders and any potential changes to availability of stock. Liaising with company sales agents to ensure customer queries are dealt with in a timely manner. Inputting customer sales orders and preparation of shipping and commercial documents along with sales reports using excel spread sheets, CRM and accounting software. Liaising with the warehouse to obtain updates on all aspects of customer shipments. Thorough training will be given in related procedures, practices and products. Interested in this Sales Support Assistant role? Apply now with your updated CV. INDLS

Chef Rotherham, S62 Full time - working 5 days out of 7 on a rota basis. Salary - £13.44 per hour We are looking for a quality focused Chef to deliver a varied and exciting food offering here at Wentworth Woodhouse Preservation Trust. Role Duties This role will include (but not limited to) Ensure a consistent quality of all product output Maintain all quality control processes Control of costs including wastage Stock management including stocktake Ensure compliance with the HACCP procedure according to the company s food safety management Always maintain a clean kitchen Ensure safety control measures and hygiene systems are always maintained Maintain all equipment ensuring it is safe and operational The ideal candidate will have confidence and self-motivation and be customer service focused, honest reliable and trustworthy maintaining good timekeeping and attendance. They will be open to change, and innovation driven from the business plan, and able to cope with the changing demands coming from multiple units, events and customer requirements. Essential Criteria Experience of working in a busy kitchen environment Ability to understand customer trends and deliver concepts in line with our brand values Ability to show initiative and problem-solve in a fast-paced environment Attention to detail Smart appearance and confidence Flexible positive approach Ability to work well under pressure whilst remaining calm Ability to multi-task and manage your workload effectively. Able to work flexible hours, including weekends, Bank Holidays and occasional evenings. Awareness of the implications of social media in a workplace Desirable Criteria Level 3 Food Safety Experience of developing menus and recipes If you are enthusiastic about culinary arts and possess the necessary skills to thrive in a busy kitchen environment, we encourage you to apply for this exciting opportunity as a Chef! INDHS