Deerfoot Recruitment Solutions Limited

32 job(s) at Deerfoot Recruitment Solutions Limited

Deerfoot Recruitment Solutions Limited Laindon, Essex
May 24, 2025
Contractor
KYC Analyst - Financial Services Location: Basildon / Essex (Full Time Onsite - free parking available) (Ideal candidate will be locally based) Salary/Day Rate: 250- 300 per day Outside IR35 3 month contract - likely extension KYC Analyst Deerfoot Recruitment is assisting in recruiting for a KYC Analyst to join a dynamic and fast-paced compliance team. The successful candidate will play a key role in ensuring adherence to UK regulatory standards, focusing on performing Know Your Customer (KYC) checks, Identity & Verification (ID&V), and conducting Enhanced Due Diligence (EDD) for a wide range of clients, including private individuals, corporates, and legal entities. Key Responsibilities: Conduct ID&V checks for private individuals, corporate entities, and complex structures Perform KYC reviews, ensuring compliance with UK regulatory requirements Carry out Enhanced Due Diligence for high-risk clients, including assessing ownership structures and verifying source of funds/wealth Monitor transactions to identify suspicious activity and escalate when necessary Stay updated on regulatory changes and industry best practices Liaise with internal teams and external stakeholders to resolve compliance queries Key Requirements: Previous experience in a KYC/AML role within a regulated financial services firm Strong knowledge of UK AML regulations, JMLSG Guidance, and FCA requirements Hands-on experience with transaction monitoring and conducting EDD Familiarity with KYC screening tools such as World-Check, Refinitiv, and LexisNexis Excellent communication skills and ability to work in a fast-paced environment Strong analytical skills with a keen attention to detail Desirable: Professional certifications (ICA, CAMS, or equivalent AML/KYC qualification) Experience in banking, fintech, or investment firms This is an excellent opportunity for a proactive and detail-oriented individual to further develop their career in the financial crime and compliance sector. The position offers a hybrid working model, with a competitive salary and potential for career progression. To apply, please submit your CV today! Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd acts as an Employment Business in relation to this vacancy.
Deerfoot Recruitment Solutions Limited
May 22, 2025
Full time
Lead Azure DevOps Engineer / Azure DevOps Engineer Location: London / Hybrid Salary: 65k - 100k + benefits Deerfoot Recruitment is assisting a global consultancy client with the search for both a Lead Azure Engineer and also an experienced Azure DevOps Engineer to join their team. This is an excellent opportunity for a skilled professional to support a range of Azure infrastructure initiatives within a forward-thinking environment. The Role: The successful candidate will play a key role in designing, implementing, and maintaining scalable Azure cloud solutions using modern DevOps practices. You will be responsible for building and managing robust CI/CD pipelines, infrastructure as code, and Azure cloud services, while working collaboratively with developers, architects, and operations teams. Key Skills & Experience: Strong hands-on experience with Azure infrastructure and DevOps tools Proficiency with Infrastructure as Code (IaC) using Bicep and ARM templates Azure DevOps (ADO) with YAML pipelines Experience with Function Apps, Logic Apps, Service Bus, APIM, and App Services Excellent scripting skills in PowerShell, Bash, or Python Strong grasp of Azure networking, security, and identity management Familiarity with monitoring tools such as Log Analytics, Application Insights Knowledge of GitOps and DevSecOps practices Previous experience in cost monitoring and performance optimisation on Azure Certifications such as AZ-104, AZ-204, AZ-400, AZ-305, and AZ-500 are highly desirable. How to Apply: To be considered for this contract opportunity, please apply with your CV today. Deerfoot IT is acting as a recruitment agency on behalf of our client. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Deerfoot Recruitment Solutions Limited Cowes, Isle of Wight
May 19, 2025
Full time
Customer Services Team Leader Location: Cowes, Isle of Wight Salary: 40-49K plus benefits to include: pension with company contribution, death in service cover, bonus, healthcare, 25 days holiday plus bank holidays with increments based on length of service, excellent career opportunities A leading software solutions company seeks a Customer Services Team Leader to drive world-class support for its global clients. In this role, you'll lead a dedicated team, manage customer service activities, and continuously improve service quality and internal workflows. You'll also work closely with stakeholders across the business and guide on escalated customer issues. Key Responsibilities: Lead and develop the Customer Services Team Coordinate support activities and prioritise tasks Monitor KPIs and service levels Drive process improvements Support international customers and projects Requirements: Degree in engineering, software, or related field Customer service experience in a software environment Strong leadership and communication skills Proficiency in Microsoft Office Excellent organisational and problem-solving abilities Bonus if you have: Project management experience or knowledge of automation/software development. Apply now and take the next step in your leadership career! Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Deerfoot Recruitment Solutions Limited Salisbury, Wiltshire
May 15, 2025
Full time
Modern Workplace Architect Location: Hybrid - 2 days per week on-site in Salisbury Salary: Up to 72k Clearance Required: SC eligible - Sole UK Nationals only Deerfoot Recruitment is working on behalf of a leading IT services consultancy to assist in the search for an experienced Modern Workplace Architect . This role sits within a large and respected professional services practice, delivering cutting-edge solutions to clients across multiple sectors. This is a hybrid role, requiring on-site presence in Salisbury two days per week , with the remainder worked remotely or from client/office locations as needed. The successful candidate will have a strong background in application packaging for Windows environments , particularly Windows 11, and will be experienced with tools such as Microsoft Intune , AdminStudio , and InstallShield . You will be responsible for designing, creating, and deploying modern workplace solutions in alignment with project and security requirements. Key Skills & Experience: Extensive experience in application packaging and deployment Strong expertise in Microsoft Endpoint Manager, Intune, and SCCM Proficiency in scripting (e.g., PowerShell, VBScript) Knowledge of MSIX packaging formats Ability to produce technical documentation and follow security best practices Responsibilities: Develop and implement packaging for Windows 11 applications and conversion of existing packages to Microsoft Intune MSIX native formats. Collaborate with project stakeholders to understand packaging requirements and ensure alignment with project goals. Create, test and deploy application packages using industry-standard tools and methodologies, including Microsoft Intune, AdminStudio, InstallShield Provide technical expertise and guidance on packaging best practices and troubleshooting, aligned to supplier & customer packaging standards Ensure compliance with security and regulatory requirements in all packaging activities Security Requirements: Due to the nature of the work, only Sole UK Nationals who are eligible for SC clearance can be considered. Candidates must have lived in the UK continuously for the past 5 years. This is an excellent opportunity to join a collaborative and innovative team working on high-impact projects. To learn more or to apply, please contact Deerfoot Recruitment today. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Deerfoot Recruitment Solutions Limited Salisbury, Wiltshire
May 14, 2025
Full time
SOC Analyst - Salisbury - Circa 46,000 per annum - On-site (5 days per week) Permanent DV Clearance Required. Additional 10% payment/bonus for DV clearance. Deerfoot Recruitment is working on behalf of a leading organisation seeking to hire an experienced SOC Analyst to join their Security Operations Centre based in Salisbury. This is a full-time, on-site role requiring 5 days per week presence. The successful candidate will play a vital role in monitoring, analysing, and responding to security threats using tools such as Splunk, Flexera, and other industry-standard SIEM platforms. You'll investigate security incidents, coordinate with other IT and security teams, and support continuous improvement of threat detection and response processes. Key Requirements: Previous experience in a SOC Analyst or similar cybersecurity role Strong expertise in Splunk or similar SIEM tools Familiarity with Flexera for vulnerability management Understanding of firewalls, network protocols, intrusion detection/prevention systems Relevant certifications (e.g., CISSP, CEH, Splunk) advantageous Must be eligible for Developed Vetting (DV) clearance, requiring 10 years continuous UK residency Please Note: All offers will be subject to standard pre-employment checks including ID, employment history (last 3 years), immigration status, and an unspent criminal record check. This is an excellent opportunity to join a forward-thinking, inclusive environment with strong investment in training, development, and employee wellbeing. To apply or learn more, please contact us today at Deerfoot Recruitment. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Deerfoot Recruitment Solutions Limited Stevenage, Hertfordshire
May 13, 2025
Full time
Cisco Lead Engineer Location: Stevenage Salary: 60,000 per annum Working Pattern: Fully on-site, 5 days per week Clearance: SC eligibility and sole UK nationality required Deerfoot Recruitment is working on behalf of a prestigious consultancy client seeking a Cisco Lead Engineer to join their team in Stevenage. This is a fantastic opportunity for an experienced telecoms professional to take a lead role in the support and enhancement of complex VoIP and Unified Communications environments. The successful candidate will bring advanced knowledge of Cisco technologies including CUCM, Unity Connection, Jabber, and video conferencing platforms such as Webex and Cisco endpoints. Familiarity with VMware, SIP/H323 protocols, and team leadership will be highly valued. Key Responsibilities: Resolve Level 2/3 telephony and video conferencing incidents Support infrastructure projects and hardware/application requests Lead a small team and ensure operational continuity Requirements: 5+ years of hands-on experience with VoIP systems, PBX and Unified Communications platforms like Cisco. Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx), Webex, and Cisco video conferencing. Knowledge of VMware Suite and VSan. Good knowledge of SIP/H323 protocols and WAN/LAN. A strong foundation in networking including QoS, VLANs, DNS and firewalls with a focus on VoIP traffic. This role is ideal for those who enjoy hands-on engineering and leadership in a secure, high-performance environment. Please note, applicants must be eligible for SC clearance and be sole UK nationals due to the nature of the work. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Deerfoot Recruitment Solutions Limited Chandler's Ford, Hampshire
May 11, 2025
Full time
Business Intelligence Analyst Location: Eastleigh, Hampshire - Hybrid Working Hybrid: 3 Days in Office / 2 Days WFH per week Salary: 40k - 45k DOE + Bonus + Benefits Deerfoot Recruitment is supporting a respected organisation on the South Coast in the search for a talented Business Intelligence Analyst. This is an excellent opportunity for an analytical professional to play a key role in shaping a data-driven culture and supporting strategic and operational decision-making through impactful data insights. The Business Intelligence Analyst will be responsible for converting complex data into actionable insights, creating clear and intuitive reports and dashboards, and ensuring stakeholders across the organisation have access to accurate, timely information. The successful candidate will collaborate with business and technical teams to deliver tailored data solutions, enhance reporting processes, and support continuous improvement across the business. Key Responsibilities: Develop intuitive dashboards and reports using Power BI and other BI tools to support key business functions. Conduct in-depth data analysis to inform strategic decisions and drive operational improvements. Collaborate with stakeholders to understand reporting needs and deliver tailored solutions aligned with business objectives. Ensure accuracy, consistency, and timeliness of reporting outputs, adhering to data governance and quality standards. Work with IT and Data Engineering teams to maintain robust data pipelines and optimise data models for reporting performance. Present data insights clearly to both technical and non-technical audiences, promoting evidence-based decision-making. About You: Proven experience in a BI Analyst or similar analytical role, ideally in a commercial or customer-focused environment. Proficiency in Power BI, Microsoft SQL Server, and advanced SQL querying for data analysis and reporting. Experience in data modelling, relational databases, and advanced Excel. Knowledge of Python or other scripting languages (desirable). Strong understanding of data governance, quality standards, and GDPR compliance. Excellent communication skills, with the ability to present insights to diverse audiences. Experience with Microsoft Azure data services and data pipeline optimisation (desirable). Rewards & Benefits: Competitive salary and performance-related bonus Bespoke induction and ongoing training Enhanced family leave and life insurance Healthcare cash plan Company pension scheme 23 days holiday (plus bank holidays), increasing with service Staff discounts and additional perks This is a hybrid position based in Eastleigh, near Southampton. If you are passionate about turning data into valuable insights and want to make a real impact in a forward-thinking business, Deerfoot would like to hear from you. Apply now to be considered for this exciting opportunity. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Deerfoot Recruitment Solutions Limited Eastleigh, Hampshire
May 11, 2025
Full time
Data & Analytics Manager Location: Eastleigh, Hampshire (Predominantly Onsite) Salary: 50k- 65k+ Bonus + Benefits Deerfoot Recruitment is assisting a well known and respected organisation on the South Coast with the search for an experienced Data & Analytics Manager. This is a fantastic opportunity for a strategic leader to drive data management, business intelligence, and application support functions within a dynamic and evolving business. The Data & Analytics Manager will lead a dedicated team of analysts and support specialists, ensuring the accuracy, security, and strategic use of data across all areas of the business. The post holder will enable data-driven decision-making, oversee the delivery of actionable business intelligence, and ensure the stability and continuous improvement of core business systems. This is a key role in the company's digital transformation journey. Key Responsibilities: Lead and develop the Data, BI, and Application Support team, fostering a high-performance culture. Define and implement best practices in data management, governance, and compliance (including GDPR). Deliver timely, actionable business intelligence reporting to support decision-making. Oversee the support, maintenance, and enhancement of critical business applications, ensuring minimal downtime and SLA compliance. Collaborate with IT, operational teams, and third-party vendors to integrate and improve systems. Drive digital transformation initiatives and promote a culture of continuous improvement. About You: Proven experience in a similar data, BI, or analytics leadership role. Proficient with BI tools (e.g., Power BI), SQL Server, and cloud-based data platforms (e.g., Microsoft Azure). Strong knowledge of data governance, GDPR, and compliance best practices. Experience supporting business-critical applications and ERP/CRM systems. Excellent communication and stakeholder management skills. Familiarity with project governance frameworks such as ITIL, Prince2, or Agile. Rewards & Benefits: Competitive salary and performance-related bonus Bespoke induction and ongoing training Enhanced family leave and life insurance Healthcare cash plan Company pension scheme 23 days holiday (plus bank holidays), increasing with service Staff discounts and additional perks This is a predominantly onsite position based in Eastleigh, near Southampton. If you are a strategic thinker with a technical foundation and a passion for unlocking the power of data, Deerfoot would like to hear from you. Apply now to be considered for this exciting opportunity. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Deerfoot Recruitment Solutions Limited Chandler's Ford, Hampshire
May 11, 2025
Full time
Application Support Analyst Flexible Location: Bournemouth / Eastleigh / Tunbridge Wells Hybrid Working: 3 Days in Office, 2 Days WFH Per Week Salary: 30k - 40k DOE + Bonus + Benefits Deerfoot Recruitment is assisting a respected organisation on the South Coast in the search for an Application Support Analyst. This is an excellent opportunity for a technically minded problem solver to play a vital role in maintaining and enhancing business-critical applications, ensuring smooth day-to-day operations across multiple departments. The Application Support Analyst will provide second-line support for key business applications, ensuring incidents and service requests are resolved promptly and systems perform reliably. The successful candidate will work closely with users, IT teams, and third-party vendors to troubleshoot issues, support system enhancements, and drive continuous improvement in application functionality. Key Responsibilities: Deliver second-line support for business applications, resolving incidents and service requests within agreed SLAs. Monitor application performance, identify and address potential issues, and implement preventative measures. Liaise between users, IT teams, and third-party suppliers to troubleshoot and resolve application-related problems. Assist with system configuration, development, and enhancement to meet evolving business needs. Document processes, changes, and solutions to contribute to a robust knowledge base. Support testing, change management, and implementation activities for system updates and new applications. Identify opportunities to streamline workflows and enhance system efficiency through automation or improved processes. Communicate effectively with both technical and non-technical stakeholders. About You: Strong analytical and troubleshooting skills, with experience resolving application incidents and optimising performance. Excellent communication and interpersonal abilities. Solid understanding of business application ecosystems, ideally within a retail or automotive context. Familiarity with ITIL service management and incident handling. Working knowledge of SQL for querying and issue resolution. Experience supporting ERP, HR, or CRM systems (desirable). Knowledge of Microsoft Dynamics, SharePoint, or automotive business processes (desirable). Adaptable, organised, and proactive in driving improvements. Rewards & Benefits: Competitive salary and performance-related bonus Bespoke induction and ongoing training Enhanced family leave and life insurance Healthcare cash plan Company pension scheme 23 days holiday (plus bank holidays), increasing with service Staff discounts and additional perks This is an hybrid position based on the South Coast - choose from either their offices in Bournemouth, Eastleigh (Southampton) or Tunbridge Wells. If you are a motivated Application Support Analyst looking to make a difference in a dynamic business environment, Deerfoot would like to hear from you. Apply now to be considered for this exciting opportunity. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Deerfoot Recruitment Solutions Limited Hounslow, London
May 08, 2025
Contractor
C++ Developer x 8 - Open Back End Contract Role Location: Hounslow / Hybrid (50% hybrid working) Duration: 12 months Rate: up to 409.09 per day (inside IR35) We're seeking eight experienced C++ Developers to join a high-performing team working on critical backend systems. You'll design, develop, and support solutions for complex challenges in the travel tech space. Key Responsibilities Develop and deliver high-quality software on time and within budget Analyse problems and implement effective solutions Support change requests, maintenance, and documentation Ensure compliance with development standards and project lifecycles Key Skills Strong C++ (C++), Python 3, and Linux/Unix experience Familiar with Git, Docker, Kubernetes, and SQL Object-Oriented Design expertise Reservations, Ticketing experience is a plus Requirements Degree in Computer Science or related field Proven experience in large, mission-critical systems Ready to make an impact? Apply now! Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd acts as an Employment Business in relation to this vacancy.
Deerfoot Recruitment Solutions Limited City, London
May 06, 2025
Contractor
Test Manager - Desktop Transformation Fully Onsite in London, EC2Y (near Moorgate) Contract Inside IR35 via Umbrella PAYE 817.24 Per Day We are seeking an experienced Test Manager to lead the testing strategy and test management for a significant IT transformation programme across our banking client's EMEA regions. As Desktop Transformation Test Manager, you will manage the testing of Windows 11 and Office 365 applications and end-user computing solutions, ensuring a seamless transition for 5,500 employees. Key Responsibilities: Lead test strategy and manage testing of the whole Microsoft Windows O365 / W11 transformation programme. Develop and implement comprehensive test strategies, frameworks, and governance models. Coordinate with business units, IT teams, and application owners to assess application and EUC compatibility with W11 / O365. Oversee test planning, execution, defect resolution, and user acceptance testing (UAT). Engage with stakeholders and third party vendors to ensure business continuity and minimal disruption. Ensure applications and systems meet security, compliance and regulatory requirements Essential Skills: Proven experience as a Test Manager in large-scale (ideally EMEA scale) IT transformation projects. Strong knowledge of Microsoft Windows 11, Office 365, and EUC applications and infrastructure testing. Expertise in test planning, execution, defect management, and UAT facilitation Ability to manage testing across multiple regions in a complex multi-national environment Experience with test management tools like JIRA, HP ALM, or Azure DevOps. Excellent stakeholder management and communication skills. Desirable Skills: Experience with automation testing tools and methodologies. Knowledge of Power Automate, Power Apps and other low-code solutions in the O365 ecosystem Familiarity with ITIL, Agile, or other IT service management frameworks. Understanding of risk and compliance requirements related to IT transformations Experience working the financial services or banking sector Please note this is an office based role requiring fully on-site working five days per week in the clients London EMEA HQ based near Moorgate station. This contract is also Inside IR35 and you will be required to contract via an umbrella company on PAYE. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd acts as an Employment Business in relation to this vacancy.
Deerfoot Recruitment Solutions Limited City, London
Mar 18, 2025
Full time
Contact Centre Sales & Solutions Leader Job Title : Customer Experience & Digital Transformation Sales Leader Salary : 85k- 90k base + 5% bonus Location : UK Wide (Hybrid - likely to be mostly remote with occasional travel to a local office/client site) About the Role An exciting opportunity has arisen for an experienced Contact Centre Sales & Solutions Leader to drive growth within a consultancy specializing in intelligent customer operations. This role is pivotal in designing and delivering cutting-edge solutions to improve customer experience through digital transformation, operating models, and technology deployment. As a Sales Leader, you will be responsible for building, developing, and managing a sales pipeline of innovative customer solutions, collaborating with cross-functional teams, and leading clients through transformative journeys to optimize their customer operations. Key Responsibilities Build and manage a sales pipeline through existing and new networks. Engage with internal and external stakeholders to develop customer operations solutions. Lead the creation and implementation of industry-leading Digital-First Omni-Channel CX strategies. Assess current client processes and technology, identifying opportunities for transformation. Recommend and implement technology solutions, such as chatbots and conversational AI, to enhance digital strategies. Optimize customer processes, integrating automation and technology to improve outcomes (e.g., NPS, C-Sat, Cost to Serve). Create winning proposals for RFI/RFP processes in the Customer Operations and Contact Centre market. Support workforce optimization and the creation of flexible operating models. Skills and Experience Proven experience in solutions for Contact Centres, with expertise in commercial modelling and sales pipeline management. Demonstrated success in winning new client business in Customer Operations or Contact Centre markets. Strong understanding of Contact Centre and CX technologies, such as Salesforce, Zendesk, AWS, or Genesys Cloud. Knowledge of current technology trends, including automation, AI, and digital transformation tools. Experience improving customer journeys and delivering enhanced CX outcomes. Familiarity with integrated Contact Centre environments, including technology for service management, WFM, reporting, and analytics. Strong proposal writing and experience with RFI/RFP processes. Cross-sector experience, including Automotive, Retail, Energy & Utilities, Telco, Financial Services, and more. Preferred Qualifications Knowledge of process improvement methodologies and simple automation principles (e.g., call deflection, webchat, chatbots). Hands-on experience with CX tools and platforms. A passion for improving customer experience outcomes and delivering innovative solutions. What We Offer A competitive salary and benefits package. Professional development and accelerated career progression. A collaborative and innovative work environment where your entrepreneurial spirit is valued. Flexibility to tailor your benefits package to suit your individual needs. Apply Now If you're ready to make a meaningful impact in the world of customer experience and digital transformation, we'd love to hear from you. Take the next step in your career and apply today! Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Deerfoot Recruitment Solutions Limited City, London
Mar 09, 2025
Contractor
Technology Budget Optimisation & Automation SME Location: London (near Moorgate) Day Rate: 589.68pd Inside IR35 via Umbrella PAYE Working Policy: Fully Office Based - 5 Days per week Deerfoot Recruitment is working with a leading banking group to recruit an Budget Optimisation Expert for their Technology Department's financial optimisation and automation improvements, including expense budget management, financial performance analysis, and process enhancement. You'll provide recommendations to allocate funds and resources effectively while improving transparency over costs in what is currently a highly complex environment with legacy technologies, fragmented processes, and multiple vendors. Key responsibilities include: Analyse budget vs. actuals and provide insights to optimise spending Lead monthly financial management meetings with finance team Create meaningful commentary on MI for senior-level decision making Improve processes, governance, and visibility of spending and costs Collaborate with various teams to strengthen financial processes and reporting Enhancing financial forecasting, variance analysis, and decision-making processes. Managing the Service Catalogue to accurately reflect business consumption. Collaborating with leadership teams to improve financial literacy and drive FINOPS capability. Reviewing and enhancing budget control processes, workflows, and governance. We are looking for candidates with: Proven track record in financial management, budget optimisation and cost optimisation Preferably familiarity with IT infrastructure and service management in technology Experience in process improvement and governance enhancement Analytical skills to monitor spending trends and analyse data effectively Ability to reach and advise senior stakeholders Autonomous, tenacious, and proactive in identifying improvements Tools such as PowerBI, Oracle Cloud Financials This Inside IR35 contract role will run until September 2025 at which point there will be a chance to switch to permanent. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd acts as an Employment Business in relation to this vacancy.
Deerfoot Recruitment Solutions Limited Hounslow, London
Mar 08, 2025
Contractor
Contract Quality Analyst - 12 months - circa 409 per day (inside IR35) Location: Hounslow/Hybrid (50/50 split over 2 weeks) We are seeking a skilled Quality Analyst to join the customer management team. In this role, you will develop and implement quality control systems, conduct regular audits, and test software to identify areas for improvement. You will collaborate with development teams to ensure high-quality standards throughout the software lifecycle. Key Responsibilities: Develop and execute test plans and cases. Identify and track software defects. Perform manual and automated testing. Conduct regression testing to ensure existing functionality is intact. Analyze test results and report to stakeholders. Participate in design and code reviews. Continuously improve testing processes. Requirements: Bachelor's degree in Computer Science, Engineering, or a related field. Proven QA experience. Strong knowledge of QA methodologies and tools. Experience with automated testing tools (e.g., Selenium, JUnit). Familiarity with Agile frameworks. Preferred: Experience with performance/security testing. Knowledge of programming languages (e.g., Java, Python). QA certification (e.g., ISTQB). If you're passionate about quality and ready to make an impact, apply today! Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd acts as an Employment Business in relation to this vacancy.
Deerfoot Recruitment Solutions Limited
Mar 06, 2025
Full time
Azure Cloud Engineer (Night Shifts) Location: UK (Remote) Salary: 50k - 65k Must be SC Eligible About the Role Deerfoot Recruitment are working with an exciting client involved in a major 1.2B cloud-based supercomputing project with Microsoft. This is a unique opportunity for an Azure Cloud Engineer to contribute to a critical infrastructure programme. The role involves working on the Microsoft Azure platform, supporting supercomputing services, and troubleshooting issues across cloud infrastructure. The ideal candidate will have experience in Azure administration, 1st/2nd line support, and working within an ITIL framework. This position requires primarily night shift work (approx. 10.30pm - 7am), including weekends and bank holidays, and candidates must be eligible for SC clearance (UK residency of the last 5 years). Key Responsibilities: Provide Azure platform support and monitor alerts Diagnose and resolve platform faults Manage incidents and ensure timely resolutions in line with SLAs Collaborate with internal and external teams to find solutions Contribute to improvements in tools, processes, and support efficiency Work on Azure DevOps, CI/CD pipelines, and infrastructure as code Required Skills and Experience: Proven experience with Azure cloud administration and support Strong troubleshooting and incident management skills Familiarity with Azure services (Compute, Storage, Networking) Experience with monitoring tools (Azure Monitor, Log Analytics, KQL) Experience working 1st and 2nd line support responding and triaging incidents against strict SLOs Knowledge of Azure DevOps, CI/CD pipelines, Terraform, and PowerShell ITIL v4 knowledge (incident, change, problem management) Ability to work under pressure and handle high-stress situations Azure Administrator Associate (AZ-104) Desirable: Windows Server, Linux (Red Hat), and Networking knowledge Azure Security Engineer (AZ-500), ITIL v4 Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Deerfoot Recruitment Solutions Limited City, London
Feb 19, 2025
Contractor
Snr Securities Settlement & Reconciliation Officer Corporate Actions Central London 4 days p/w in the office 250p/d inside IR35 6 month+ assignment Our client is a global leader in nutrition, focusing on health, sustainability, and plant-based solutions, with a food commodities trading team in Central London. Key Responsibilities - Ensure high-quality processes for Corporate Actions. - Monitor and reconcile transactions related to Corporate Actions and Dividends. - Print morning reports (EDI/SOCGEN/EUCLID). - Update the Corporation Calendar with corporate action events. - Remove today's Corporate Action events and take action. - Process dividends received by post and record them in UDCAC. - Pay CFD dividends and check for upcoming CFD dividends in Thursday reports. - Pay Soci t G n rale dividends based on receipts. - Create the UDCAC Reconciliation. - Update reconciliations and monitor the break sheet. - Understand the US Qualified Intermediary (QI) tax system. - Generate the daily Takeover Report. - Maintain a Treating Customers Fairly (TCF) culture. - Be proficient in Client Asset Sourcebook (CASS) regulations - Intermediate skills in Microsoft Office. - Familiarity with CREST Settlements and the Euroclear system. - Knowledge of GMI is a plus. - Experience in an Equity and Derivatives environment is preferred. This role may suit individuals that have held the following roles: Settlement Operations Specialist, Payments & Settlements Officer, Senior Reconciliation Analyst, Senior Reconciliations Administrator, Settlements Administrator Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd acts as an Employment Business in relation to this vacancy.
Deerfoot Recruitment Solutions Limited City, London
Feb 18, 2025
Full time
Contact Centre Sales & Solutions Leader Job Title : Customer Experience & Digital Transformation Sales Leader Salary : 85k- 90k base + 5% bonus Location : UK Wide (Hybrid - likely to be mostly remote with occasional travel to a local office/client site) About the Role An exciting opportunity has arisen for an experienced Contact Centre Sales & Solutions Leader to drive growth within a consultancy specializing in intelligent customer operations. This role is pivotal in designing and delivering cutting-edge solutions to improve customer experience through digital transformation, operating models, and technology deployment. As a Sales Leader, you will be responsible for building, developing, and managing a sales pipeline of innovative customer solutions, collaborating with cross-functional teams, and leading clients through transformative journeys to optimize their customer operations. Key Responsibilities Build and manage a sales pipeline through existing and new networks. Engage with internal and external stakeholders to develop customer operations solutions. Lead the creation and implementation of industry-leading Digital-First Omni-Channel CX strategies. Assess current client processes and technology, identifying opportunities for transformation. Recommend and implement technology solutions, such as chatbots and conversational AI, to enhance digital strategies. Optimize customer processes, integrating automation and technology to improve outcomes (e.g., NPS, C-Sat, Cost to Serve). Create winning proposals for RFI/RFP processes in the Customer Operations and Contact Centre market. Support workforce optimization and the creation of flexible operating models. Skills and Experience Proven experience in solutions for Contact Centres, with expertise in commercial modelling and sales pipeline management. Demonstrated success in winning new client business in Customer Operations or Contact Centre markets. Strong understanding of Contact Centre and CX technologies, such as Salesforce, Zendesk, AWS, or Genesys Cloud. Knowledge of current technology trends, including automation, AI, and digital transformation tools. Experience improving customer journeys and delivering enhanced CX outcomes. Familiarity with integrated Contact Centre environments, including technology for service management, WFM, reporting, and analytics. Strong proposal writing and experience with RFI/RFP processes. Cross-sector experience, including Automotive, Retail, Energy & Utilities, Telco, Financial Services, and more. Preferred Qualifications Knowledge of process improvement methodologies and simple automation principles (e.g., call deflection, webchat, chatbots). Hands-on experience with CX tools and platforms. A passion for improving customer experience outcomes and delivering innovative solutions. What We Offer A competitive salary and benefits package. Professional development and accelerated career progression. A collaborative and innovative work environment where your entrepreneurial spirit is valued. Flexibility to tailor your benefits package to suit your individual needs. Apply Now If you're ready to make a meaningful impact in the world of customer experience and digital transformation, we'd love to hear from you. Take the next step in your career and apply today! Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Deerfoot Recruitment Solutions Limited Salisbury, Wiltshire
Feb 18, 2025
Full time
Technology Transformation Lead Location: Salisbury, Wiltshire (Hybrid Working) Salary: DOE (circa 60k - 70k) + Benefits Package Deerfoot Recruitment is partnering with a dynamic Salisbury based organisation experiencing significant growth to recruit a Technology Transformation Lead. This role offers a unique opportunity to drive impactful change by optimising processes, modernising systems, and aligning technology with long-term strategic goals. The organisation is at a pivotal crossroads in its digital journey. The company is navigating a growth phase and utilises various tech solutions / applications, but it seeks to streamline processes, enhance the customer journey, and establish a clear roadmap for future scalability over the next 3-5 years. This role will report to both the CIO and change leaders, offering autonomy and a broad remit to initiate transformation groundwork. The successful candidate will play a critical role in conducting investigative business analysis, mapping processes, driving lean initiatives, and making recommendations for long-term technological improvements. Candidate needs to be in commutable distance to Salisbury (HQ) to be in the office 2-3 days per week. Please not this is not a people management role, and would best suit a technologist looking to take the next step in their career. Key Responsibilities Analyse and map current processes and systems to identify inefficiencies and opportunities for improvement. Collaborate with senior leadership to align technology strategy with business objectives. Lead groundwork for transformation by conducting investigative business analysis and creating actionable recommendations. Explore the feasibility of developing proprietary systems to consolidate existing PropTech tools. Drive process optimisation to enhance the customer journey and operational efficiency. Oversee pilot projects and Minimum Viable Products (MVPs) for new system approaches. Engage with cross-functional teams within the wider group to leverage resources for platform development. Ensure alignment of transformation initiatives with long-term growth plans (3-5 years). Key Requirements: Experience in system and process transformation within mid-sized organisations. Strong understanding of data and process mapping, with a focus on lean methodologies. Proven track record in implementing efficiency improvements through technology-driven solutions. Technical acumen combined with strategic thinking - capable of both hands-on technical problem-solving and high-level planning. A proactive individual eager to step up into a transformative role, bringing energy and drive to deliver impactful results. Ability to communicate effectively across diverse teams, including international stakeholders. Background in PropTech is highly desirable but not essential. Please note: This is not a people management role. It would best suit a technologist who is looking to take the next step in their career by leading impactful change initiatives. It may suit individuals from various backgrounds with experience with any of the following roles; Tech Lead, Technology Lead, IT Architect, Senior Tech Consultant, Technical Project Manager, Digital Transformation Lead, Digital Tech Lead, Change Lead, Technical Change Consultant, Senior Systems Engineer, Systems Architect. This hybrid role offers the flexibility of remote working from home combined with on-site collaboration in Salisbury. It provides an exciting opportunity to lead transformative projects within a supportive and innovative environment. If you are a motivated and forward-thinking individual passionate about driving technological change, we'd love to hear from you! Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Deerfoot Recruitment Solutions Limited
Feb 13, 2025
Seasonal
2nd-Line Support Engineer - (6 months FTC) Salisbury Up to 31K + Benefits Are you an IT professional with experience in 2nd-line support? Deerfoot Recruitment is helping a dynamic and collaborative company hire a full-time 2nd-Line Support Engineer with a competitive salary of up to 31,000 and a generous benefits package. As a 2nd-Line Support Engineer, you'll play a key role in the ongoing support of IT systems. Your responsibilities will include: Setting up and configuring desktops, laptops, and mobile devices. Managing Active Directory (DNS, DHCP, GPO) and maintaining system security . Providing expert support across Exchange, Office 365 , and tools like Teams, Planner, and SharePoint . Supporting large infrastructure projects and handling IT support tickets efficiently. Key Skills & Experience: Strong experience with Active Directory (including DNS, DHCP, GPO). Skills in software and hardware installation & configuration . Exchange & Office 365 expertise (Teams, Planner, SharePoint). Proficiency in maintaining system security and device management . Excellent IT support ticket management experience. Desirable Qualifications: CompTIA A+ , CompTIA Network+ or Security qualifications. Exposure to SQL and ITILv3 . MCDST certification. If you're passionate about IT support and want to take on a meaningful role with a company that values expertise and collaboration, apply today! Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Deerfoot Recruitment Solutions Limited City, London
Feb 13, 2025
Full time
Microsoft Dynamics 365 CRM Solution Architect 2 days per week onsite ( In a choice of either London or Birmingham)Upto 100,000 per annum + benefits We are seeking a passionate and ambitious Microsoft Dynamics 365 CRM Solution Architect to join our clients dynamic and collaborative team at a leading consultancy. As a key member of our clients Business Applications team, you will have the opportunity to work on innovative technology solutions and drive transformational results for clients. Responsibilities Advise customers on the fit of Microsoft Dynamics to their environment, infrastructure, functional and non-functional needs, and compliance requirements Lead the architecture and technical design of Dynamics 365 CE Sales, Service, and Marketing solutions, Power Platform, and Field Services Interface with BAs, SME end-users, and functional leads to ensure architecture and design meets their needs, including integration with third-party systems Guide the design of the Dynamics functional and technical teams on the project Support the Delivery Lead in planning the delivery of solutions and their implementation Qualifications Senior experience in Microsoft stack with a strong background as a Technical Consultant or Architect in Microsoft Dynamics 365 CE (CRM) Strong understanding of Microsoft Dynamics 365 CE and experience in full life cycle implementations across multiple versions of Dynamics CRM/365 CE Experience in data integration, data migration, and onsite/offshore delivery models Technical expertise in SQL Server, .NET Framework, web development, C#, and OOPS concepts Good to have experience and knowledge of Microsoft Azure, Power Apps, Portal, Field Services, and Customer Insight Educated to degree level or equivalent, TOGAF certified ideally, and certified in an Agile methodology Microsoft Dynamics 365 CE/CRM certification (preferably Dynamics 365 Customer Service and Sales- MB-210) is highly desirable Day-to-day The successful candidate will work closely with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications. Additionally, they will provide pre-sales demonstrations and write high-level solution architecture and detailed Technical Design documentation. Benefits Competitive salary up to 100,000 + benefits Private Medical Insurance Employee Assistance Program Income Protection Cover Death in Service Cover Group Personal Pension Plan with enhanced employee contributions Flexible Working and Working from Home Commitment to diversity, inclusion, and belonging If you are an enthusiastic consultant with a passion for delivering Microsoft Business Applications solutions, we encourage you to apply. Deerfoot Recruitment Solutions Ltd is one of the longest-established independent technology recruitment consultancies in the UK. Each time Deerfoot sends a CV to a recruiting client, we donate 1 to The Born Free Foundation phone number removed . Deerfoot is a Climate Action Workforce in partnership with Ecologi. If this role isn't the right fit for you, we have a fantastic candidate referral reward program in place. We offer payouts at both interview and placement milestones. For further details, please visit our website. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.