LHG London Hotel Group
ABOUT THE ROLE We are seeking an experienced Senior Facilities Manager to take ownership of facilities, maintenance and compliance across a portfolio of hotel properties in London. This is a hands-on, multi-site leadership position for someone who can combine strategic planning with practical day-to-day operational management. The successful candidate will be responsible for maintaining safe, compliant and well-presented properties while leading internal maintenance teams and external contractors. KEY RESPONSIBILITIES Lead facilities and maintenance operations across multiple hotel sites, ensuring each property is safe, compliant, operational and maintained to a high standard. Manage and coordinate handymen, maintenance engineers, technicians and other property support staff across the portfolio. Plan and prioritise reactive maintenance, planned preventive maintenance and longer-term capital works. Own relationships with external contractors and suppliers, including tendering, performance management, cost control and service level agreements (SLAs). Monitor statutory and operational compliance, including fire safety, health and safety, water hygiene, electrical systems, gas systems, lifts, plant rooms and other building services as applicable. Manage maintenance budgets, purchase approvals and expenditure, identifying opportunities to improve value without compromising safety or guest experience. Carry out regular site inspections, maintain action plans and ensure defects are followed through to completion. Respond to urgent operational issues and coordinate appropriate out-of-hours support where required. Work closely with hotel and property management teams to minimise disruption to guests, residents, staff and hotel operations. Develop practical standards, reporting processes and maintenance schedules that can be applied consistently across the group. Support refurbishment, renovation and improvement projects, coordinating contractors, timelines, access and quality control. Provide clear reporting to senior management on risks, priorities, budgets, contractor performance and major works. WHAT WE ARE LOOKING FOR Approximately 5 years of facilities, maintenance, property or building-services experience, with atleast 3 years at management level. Proven experience managing multiple sites, ideally within hotels, hospitality, serviced accommodation, residential property or another operational property environment. Demonstrable experience leading maintenance teams and managing third-party contractors. Strong knowledge of planned and reactive maintenance, compliance, contractor management, SLAs and building-services operations. Commercial awareness, including budgeting, procurement, quotation review and cost control. Excellent organisation and prioritisation skills, with the ability to manage several live issues across different sites at the same time. A practical, hands-on approach and the confidence to inspect problems, challenge contractors and make sound operational decisions. Clear communication skills and the ability to work effectively with senior management, hotel teams, suppliers and engineers. A full UK driving licence would be advantageous for travel between sites.
ABOUT THE ROLE We are seeking an experienced Senior Facilities Manager to take ownership of facilities, maintenance and compliance across a portfolio of hotel properties in London. This is a hands-on, multi-site leadership position for someone who can combine strategic planning with practical day-to-day operational management. The successful candidate will be responsible for maintaining safe, compliant and well-presented properties while leading internal maintenance teams and external contractors. KEY RESPONSIBILITIES Lead facilities and maintenance operations across multiple hotel sites, ensuring each property is safe, compliant, operational and maintained to a high standard. Manage and coordinate handymen, maintenance engineers, technicians and other property support staff across the portfolio. Plan and prioritise reactive maintenance, planned preventive maintenance and longer-term capital works. Own relationships with external contractors and suppliers, including tendering, performance management, cost control and service level agreements (SLAs). Monitor statutory and operational compliance, including fire safety, health and safety, water hygiene, electrical systems, gas systems, lifts, plant rooms and other building services as applicable. Manage maintenance budgets, purchase approvals and expenditure, identifying opportunities to improve value without compromising safety or guest experience. Carry out regular site inspections, maintain action plans and ensure defects are followed through to completion. Respond to urgent operational issues and coordinate appropriate out-of-hours support where required. Work closely with hotel and property management teams to minimise disruption to guests, residents, staff and hotel operations. Develop practical standards, reporting processes and maintenance schedules that can be applied consistently across the group. Support refurbishment, renovation and improvement projects, coordinating contractors, timelines, access and quality control. Provide clear reporting to senior management on risks, priorities, budgets, contractor performance and major works. WHAT WE ARE LOOKING FOR Approximately 5 years of facilities, maintenance, property or building-services experience, with atleast 3 years at management level. Proven experience managing multiple sites, ideally within hotels, hospitality, serviced accommodation, residential property or another operational property environment. Demonstrable experience leading maintenance teams and managing third-party contractors. Strong knowledge of planned and reactive maintenance, compliance, contractor management, SLAs and building-services operations. Commercial awareness, including budgeting, procurement, quotation review and cost control. Excellent organisation and prioritisation skills, with the ability to manage several live issues across different sites at the same time. A practical, hands-on approach and the confidence to inspect problems, challenge contractors and make sound operational decisions. Clear communication skills and the ability to work effectively with senior management, hotel teams, suppliers and engineers. A full UK driving licence would be advantageous for travel between sites.
LHG London Hotel Group
We are seeking an experienced Housing Manager to oversee accommodation services provided by LHG (London Hotels Group) Housing Section. You will be responsible for managing one of our housing complexes in Greater London, maintaining regular contact with council guests, addressing complaints and health and safety matters, and coordinating property repairs and maintenance. You will work with clients including people experiencing homelessness, minority groups, and people with disabilities, while line-managing housing officers, cleaning staff, and maintenance teams. Responsibilities As a Housing Manager, your main responsibilities will include: Managing a temporary accommodation housing site Implementing and maintaining company standards and policies Managing breaches of company rules and regulations Ensuring health and safety audits and fire risk assessments are completed and acted upon Keeping site certifications up to date, including gas, electrical, and TV licences Providing regular health and safety and fire training for staff Maintaining site properties through inspections and repairs Managing reception, housekeeping, and maintenance staff Recruiting, training, supervising, and monitoring staff workloads Managing unauthorised occupiers and challenging guest situations Investigating and responding to client complaints Maintaining records and preparing reports Submitting relevant reports to Head Office Liaising with local authorities and welfare organisations, including social workers Building positive relationships within the community Identifying housing needs Skills Strong teamwork, interpersonal, and organisational skills Sensitivity and empathy An interest in working with diverse social groups Excellent written and verbal communication skills A customer-focused approach Strong negotiation and influencing skills Leadership skills The ability to adapt to changing situations Self-motivation and resilience Problem-solving skills Sound judgement and the ability to use initiative when making decisions The ability to work under pressure and meet deadlines Good IT skills Experience in the hotel or hospitality sector is desirable
We are seeking an experienced Housing Manager to oversee accommodation services provided by LHG (London Hotels Group) Housing Section. You will be responsible for managing one of our housing complexes in Greater London, maintaining regular contact with council guests, addressing complaints and health and safety matters, and coordinating property repairs and maintenance. You will work with clients including people experiencing homelessness, minority groups, and people with disabilities, while line-managing housing officers, cleaning staff, and maintenance teams. Responsibilities As a Housing Manager, your main responsibilities will include: Managing a temporary accommodation housing site Implementing and maintaining company standards and policies Managing breaches of company rules and regulations Ensuring health and safety audits and fire risk assessments are completed and acted upon Keeping site certifications up to date, including gas, electrical, and TV licences Providing regular health and safety and fire training for staff Maintaining site properties through inspections and repairs Managing reception, housekeeping, and maintenance staff Recruiting, training, supervising, and monitoring staff workloads Managing unauthorised occupiers and challenging guest situations Investigating and responding to client complaints Maintaining records and preparing reports Submitting relevant reports to Head Office Liaising with local authorities and welfare organisations, including social workers Building positive relationships within the community Identifying housing needs Skills Strong teamwork, interpersonal, and organisational skills Sensitivity and empathy An interest in working with diverse social groups Excellent written and verbal communication skills A customer-focused approach Strong negotiation and influencing skills Leadership skills The ability to adapt to changing situations Self-motivation and resilience Problem-solving skills Sound judgement and the ability to use initiative when making decisions The ability to work under pressure and meet deadlines Good IT skills Experience in the hotel or hospitality sector is desirable
