Alban Recruitment Solutions

My client is looking for a highly organised and proactive Part Time Mortgage Administrator to become a key part of our team-supporting advisers and helping ensure every client journey runs smoothly from start to finish. The Role This isn't just a "paper-pushing" admin role. You'll be right at the heart of the business-playing a vital role in keeping mortgage applications progressing, clients informed, and deals moving efficiently. You'll work closely with our advisers, lenders, and clients, helping to deliver a seamless and professional experience every time. Key Responsibilities Managing mortgage applications from submission through to completion Liaising with lenders, solicitors, and clients to chase progress and updates Preparing and packaging cases accurately and efficiently Maintaining and updating CRM systems Supporting advisers with day-to-day administration Ensuring compliance and documentation is accurate and up to date Providing an excellent, professional client experience at all times What We're Looking For Highly organised with strong attention to detail Proactive and able to manage multiple cases at once A confident communicator (both written and verbal) Comfortable working in a fast-paced, client-focused environment Reliable, positive, and a genuine team player Experience in mortgage administration or financial services is essential . Desirable Experience Experience liaising with lenders, solicitors, and clients Familiarity with mortgage systems (e.g. CRM systems, lender portals, sourcing tools such as Twenty7Tec) Working Pattern 25 hours per week, spread across 4 days Working days can be flexible to suit the right candidate This is an office-based role in the St Albans branch Benefits 22 days holiday increasing to 27 depending on length of service. Day off on your birthday Company Pension Company socials The salary is £19,000 (pro-rata)