The July B.V.

At The July, we are on the hunt for an authentic Front Office Supervisor for our newest addition: a premium aparthotel in the heart of London, Victoria. The location is a sustainable city oasis with 114 studios and two residential apartments. Within this property we also have The Idler, a restaurant, bar, and deli, serving both neighbors and guests, ensuring our spaces stay lively and vibrant all day and night. The July is where great stories begin The July is a premium hospitality brand that's bringing the human touch to the way people travel. We are a group of apartment-hotels driven by delivering the best experience the world has ever seen, for guests staying one night or one year. From Amsterdam to the world! Together with our shareholder Aware Super, we are implementing our strategy of international growth as owner-operator. Our teams have the ambitious goal to develop multiple new apartment-hotels across prime European cities like London, Dublin, Paris, Lisbon and Barcelona. Each location has the local stories and spirit interwoven throughout the apartment-hotel's distinctive design. The Job As the Front Office Supervisor, you'll play a key role in ensuring that our Front Office team delivers the best service to our guests. You'll take charge behind the scenes, leading a team that works together to create unforgettable experiences from check-in to check-out. Your primary responsibilities will include leading, training, and coaching the Front Office team, ensuring they feel motivated and supported, to provide outstanding service at all times. You'll be dedicated to making sure all guests are greeted warmly and receive personalized service, ensuring their experience is memorable throughout their stay. You'll handle guest-related matters with professionalism and a positive attitude-because at the heart of it all, we want our guests to leave with a smile! You'll take a hands-on approach in overseeing all front desk operations, working closely with housekeeping, maintenance, and other departments to ensure everything runs smoothly. Through your leadership, you'll help create a positive and engaging environment for both guests and staff, fostering a space where everyone feels welcome and valued. What we are looking for Natural leader who thrives on inspiring and guiding the team to success. Someone with a keen eye for detail and a passion for keeping everything running seamlessly. True team player who loves collaborating with different departments to make things run smoothly. Who thrives in a fast-paced, dynamic environment and embraces new challenges. Has a genuine passion for creating unforgettable guest experiences with that personal touch. Someone excited to grow, learn, and develop within the company while bringing fresh ideas to the table. Proactive problem-solver who stays calm and collected under pressure and loves to find creative solutions. Exceptional communication skills - verbal and written - to ensure clear communication within the team. What's in it for you? In our flat organization, within an informal working atmosphere, your ideas are highly valued. In addition to a competitive salary, you can earn a yearly bonus Personal Growth: In our company we want to invest in your personal and professional growth by personalized training opportunities, to unleash your professional potential Me-Time/Community Day: Enjoy a dedicated day for self-care and another day of community engagement Hotel & restaurant perks: Enjoy daily closing drinks, exclusive employee rates for stays at hotels and a Friends & Family Rate, so you can share the joy with your loved ones. Besides our own locations we also offer the "Hotel Employee Rate", where you can explore the world with discount rates for other hotels Team drinks, events & outings to (never) forget! Wanna create a warm feeling? Want to build the future of hospitality and apartment living? Come and tell us your story! We're part of The July The July is a premium hospitality brand that's bringing the human touch to the way people travel. We build beautifully designed spaces in different locations around the world. The aim? For guests to completely relax, go on new adventures, and create interesting connections. In short, to stay their way.