Pertemps Open University

Part-time Telephone Fundraiser - The Open UniversityLocation: Milton KeynesHours: Part-time, Tuesday-Thursday, 17:00-21:00 onsite MK7 6AARate: £13.45 per hourContract: Temporary to Permanent after a successful temporary assignment About the Role Join the Development Office at The Open University (OU), a leader in widening access to education and advancing social justice through philanthropy, partnerships, fundraising campaigns, and alumni engagement. The Development Office plays a critical role in securing philanthropic income to support students, projects, and programmes, while also fostering a connected global alumni and Honorary Graduate community.As a Telephone Fundraiser, you will engage directly with OU alumni, building relationships and raising awareness of impactful initiatives to generate vital financial support. You will act as a professional and personable ambassador for the University.This is an excellent opportunity for someone with an interest in fundraising or higher education, offering hands-on experience, exposure to alumni engagement, and potential long-term career progression. Following a successful induction, there is scope for hybrid working and the possibility of a permanent contract based on performance.You must be available to work evening shifts on-site at the Milton Keynes campus. Key Responsibilities Make outbound calls to selected OU alumni to promote funded projects and secure donations. Build rapport and maintain positive relationships, reinforcing the importance of alumni contributions. Compose and send tailored follow-up emails with further information and arrange call-backs where required. Accurately record all interactions using specialist telephone fundraising software. Represent the University professionally, acting as a key voice of the OU. Additional Responsibilities Undertake any other duties reasonably required to support the team. Remain flexible to meet the demands of day-to-day operations. Take responsibility for health and safety in the workplace. Complete mandatory training (Data Protection, Information Security, Equality Essentials, Health & Safety, Safeguarding). Demonstrate a strong commitment to equality, diversity, and inclusion. Expectations Maintain a professional and engaging telephone manner at all times. Achieve a minimum of two completed calls per hour. Confidently explain the purpose and impact of OU fundraising. Demonstrate confidence in asking for donations and handling objections. What We Offer A structured part-time role within a respected higher education environment. Experience working alongside OU graduates, students, and experienced fundraisers. Insight into fundraising within an educational setting. Opportunity for hybrid working following successful induction. Potential progression to a permanent OU contract based on performance. RequirementsEssential Excellent verbal and written communication skills. Strong listening skills with a confident and friendly telephone manner. Ability to build rapport and comfortably ask for donations. Self-motivated and able to work both independently and as part of a team. High attention to detail and accuracy in record-keeping. Basic IT skills and willingness to learn new systems. Availability to work evening shifts on-site in Milton Keynes. Desirable Open University alumni, student or staff background. Experience in fundraising, telesales, outbound calling or customer engagement. Strong negotiation and influencing skills. Experience working with scripts in a call centre or sales environment. Knowledge of distance learning or interest in the OU's mission. Understanding of, or empathy with, fundraising in an educational context. How to Apply? Please click 'Apply' and submit your most up-to-date CV.Equality, Diversity & InclusionThe Open University is committed to equality, diversity and inclusion which is reflected in our mission to be open to people, places, methods and ideas. We aim to foster a diverse and inclusive environment so that all in our OU community can reach their potential. We recognise that different people bring different perspectives, ideas, knowledge, and culture, and that this difference brings great strength. We strive to recruit, retain and develop the careers of a diverse pool of students and staff, and particularly encourage applications from all underrepresented groups. We also aspire to make The Open University a supportive workplace for all through our policies, services and staff networks.Pertemps acts as both an employment business and an employment agency on behalf of The Open University.

Part-time Telephone Fundraiser - The Open University Location: Milton Keynes Hours: Part-time, Tuesday-Thursday, 17:00-21:00 onsite MK7 6AA Rate: 13.45 per hour Contract: Temporary to Permanent after a successful temporary assignment About the Role Join the Development Office at The Open University (OU), a leader in widening access to education and advancing social justice through philanthropy, partnerships, fundraising campaigns, and alumni engagement. The Development Office plays a critical role in securing philanthropic income to support students, projects, and programmes, while also fostering a connected global alumni and Honorary Graduate community. As a Telephone Fundraiser, you will engage directly with OU alumni, building relationships and raising awareness of impactful initiatives to generate vital financial support. You will act as a professional and personable ambassador for the University. This is an excellent opportunity for someone with an interest in fundraising or higher education, offering hands-on experience, exposure to alumni engagement, and potential long-term career progression. Following a successful induction, there is scope for hybrid working and the possibility of a permanent contract based on performance. You must be available to work evening shifts on-site at the Milton Keynes campus. Key Responsibilities Make outbound calls to selected OU alumni to promote funded projects and secure donations. Build rapport and maintain positive relationships, reinforcing the importance of alumni contributions. Compose and send tailored follow-up emails with further information and arrange call-backs where required. Accurately record all interactions using specialist telephone fundraising software. Represent the University professionally, acting as a key voice of the OU. Additional Responsibilities Undertake any other duties reasonably required to support the team. Remain flexible to meet the demands of day-to-day operations. Take responsibility for health and safety in the workplace. Complete mandatory training (Data Protection, Information Security, Equality Essentials, Health & Safety, Safeguarding). Demonstrate a strong commitment to equality, diversity, and inclusion. Expectations Maintain a professional and engaging telephone manner at all times. Achieve a minimum of two completed calls per hour. Confidently explain the purpose and impact of OU fundraising. Demonstrate confidence in asking for donations and handling objections. What We Offer A structured part-time role within a respected higher education environment. Experience working alongside OU graduates, students, and experienced fundraisers. Insight into fundraising within an educational setting. Opportunity for hybrid working following successful induction. Potential progression to a permanent OU contract based on performance. Requirements Essential Excellent verbal and written communication skills. Strong listening skills with a confident and friendly telephone manner. Ability to build rapport and comfortably ask for donations. Self-motivated and able to work both independently and as part of a team. High attention to detail and accuracy in record-keeping. Basic IT skills and willingness to learn new systems. Availability to work evening shifts on-site in Milton Keynes. Desirable Open University alumni, student or staff background. Experience in fundraising, telesales, outbound calling or customer engagement. Strong negotiation and influencing skills. Experience working with scripts in a call centre or sales environment. Knowledge of distance learning or interest in the OU's mission. Understanding of, or empathy with, fundraising in an educational context. How to Apply? Please click 'Apply' and submit your most up-to-date CV. Equality, Diversity & Inclusion The Open University is committed to equality, diversity and inclusion which is reflected in our mission to be open to people, places, methods and ideas. We aim to foster a diverse and inclusive environment so that all in our OU community can reach their potential. We recognise that different people bring different perspectives, ideas, knowledge, and culture, and that this difference brings great strength. We strive to recruit, retain and develop the careers of a diverse pool of students and staff, and particularly encourage applications from all underrepresented groups. We also aspire to make The Open University a supportive workplace for all through our policies, services and staff networks. Pertemps acts as both an employment business and an employment agency on behalf of The Open University.

Student Computing & Distribution Helpdesk Advisor (Temporary) Start Date: 1st September 2026 or sooner End Date: 3rd November 2026 Pay Rate: 14.16 per hour Location: Milton Keynes MK7 6AA Contract: Full-time, 37hrs per week Hours: Hours between 8am to 5pm (flexibility required) About the Role You will respond to enquiries via telephone, email, webchat and other digital channels, taking ownership of customer queries through to resolution wherever possible. Working closely with colleagues across the University, distribution partners and external suppliers, you will ensure students receive the support and course materials they need throughout their learning journey. We are looking for a proactive, customer-focused Helpdesk Advisers, you will provide first-line support to students, Associate Lecturers and colleagues, resolving a wide range of technical and course material enquiries across multiple communication channels. Whether you are helping students access their online learning platform, troubleshooting software installation issues or coordinating the delivery of study materials, you will deliver an outstanding customer experience while ensuring every interaction is handled professionally and efficiently. The University's Computing Helpdesk supports students with technical issues including account access, software, passwords and online services, operating across phone, email and webchat. Who We are Looking For This role would suit candidates with experience in: IT Helpdesk or Service Desk Support First-Line IT Support Customer Contact Centres Technical Support Advisor roles Higher Education or Student Services (desirable) Distribution or Logistics Customer Support (Desirable) Key responsibilities Provide first-line support for student and staff enquiries relating to IT systems, software and course material deliveries. Diagnose technical issues and provide first-time fixes or appropriate workarounds where possible. Support customers via telephone, email, webchat and other digital communication channels. Accurately record, manage and update enquiries using the University's VOICE customer relationship management system. Liaise with the University's distribution centre regarding dispatches, order processing and proof of delivery requests. Raise and manage delivery queries and claims with external courier partners. Work collaboratively with colleagues across the University to resolve technical and operational issues. Support testing of new systems, services and processes before implementation. Maintain and contribute to the Helpdesk knowledge base, ensuring guidance remains accurate and up to date. Support the induction and training of new team members where required. Build positive working relationships with internal stakeholders across multiple departments. Produce reports, analyse trends and identify opportunities to improve customer service and operational efficiency. Keep technical knowledge current and proactively develop your skills. About You You will enjoy solving problems, helping people and working in a fast-paced customer service environment. You will need to be organised, adaptable and able to remain calm under pressure while delivering consistently high levels of customer service. Essential Previous experience within an IT Helpdesk, Service Desk or technical customer support environment, or significant experience in a customer-facing support role. Confident written communication - a large proportion of the work is webchat and email Good IT literacy: operating systems, browsers, MS Office, basic fault-finding Able to work at pace in a measured environment and stay level-headed under pressure GCSE pass (or equivalent) in English and Maths Excellent customer service skills with the ability to build rapport with a wide range of customers. Experience organising and managing administrative processes with excellent attention to detail. Ability to prioritise workloads and respond effectively to changing demands. Good understanding of Microsoft Windows, common operating systems, web browsers and Microsoft Office applications. Ability to troubleshoot software installation issues and provide practical solutions or workarounds. Desirable Knowledge of distribution, logistics or dispatch processes. Understanding of Higher Education or student support services. Awareness of GDPR, Freedom of Information and data protection legislation. Apply Today If you are passionate about technology, enjoy helping customers and want to build your career within one of the UK's leading universities, we would love to hear from you. How to Apply? Please click 'Apply' and submit your most up-to-date CV. Equality, Diversity & Inclusion The Open University is committed to equality, diversity and inclusion which is reflected in our mission to be open to people, places, methods and ideas. We aim to foster a diverse and inclusive environment so that all in our OU community can reach their potential. We recognise that different people bring different perspectives, ideas, knowledge, and culture, and that this difference brings great strength. We strive to recruit, retain and develop the careers of a diverse pool of students and staff, and particularly encourage applications from all underrepresented groups. We also aspire to make The Open University a supportive workplace for all through our policies, services and staff networks. Pertemps acts as both an employment business and an employment agency on behalf of The Open University.

Part-time Telephone Fundraiser - The Open University Location: Milton Keynes Hours: Part-time, Tuesday-Thursday, 17:00-21:00 onsite MK7 6AA Rate: 12.79 per hour Contract: Temporary with potential to convert to permanent About the Role Join the Development Office at The Open University (OU), a leader in widening access to education and advancing social justice through philanthropy, partnerships, fundraising campaigns, and alumni engagement. The Development Office plays a critical role in securing philanthropic income to support students, projects, and programmes, while also fostering a connected global alumni and Honorary Graduate community . As a Telephone Fundraiser, you will engage directly with OU alumni, building relationships and raising awareness of impactful initiatives to generate vital financial support. You will act as a professional and personable ambassador for the University. This is an excellent opportunity for someone with an interest in fundraising or higher education, offering hands-on experience, exposure to alumni engagement, and potential long-term career progression. Following a successful induction, there is scope for hybrid working and the possibility of a permanent contract based on performance. You must be available to work evening shifts on-site at the Milton Keynes campus. Key Responsibilities Make outbound calls to selected OU alumni to promote funded projects and secure donations. Build rapport and maintain positive relationships, reinforcing the importance of alumni contributions. Compose and send tailored follow-up emails with further information and arrange call-backs where required. Accurately record all interactions using specialist telephone fundraising software. Represent the University professionally, acting as a key voice of the OU. Additional Responsibilities Undertake any other duties reasonably required to support the team. Remain flexible to meet the demands of day-to-day operations. Take responsibility for health and safety in the workplace. Complete mandatory training (Data Protection, Information Security, Equality Essentials, Health & Safety, Safeguarding). Demonstrate a strong commitment to equality, diversity, and inclusion. Expectations Maintain a professional and engaging telephone manner at all times. Achieve a minimum of two completed calls per hour. Confidently explain the purpose and impact of OU fundraising. Demonstrate confidence in asking for donations and handling objections. What We Offer A structured part-time role within a respected higher education environment. Experience working alongside OU graduates, students, and experienced fundraisers. Insight into fundraising within an educational setting. Opportunity for hybrid working following successful induction. Potential progression to a permanent OU contract based on performance. Requirements Essential Excellent verbal and written communication skills. Strong listening skills with a confident and friendly telephone manner. Ability to build rapport and comfortably ask for donations. Self-motivated and able to work both independently and as part of a team. High attention to detail and accuracy in record-keeping. Basic IT skills and willingness to learn new systems. Availability to work evening shifts on-site in Milton Keynes. Desirable Open University alumni, student or staff background. Experience in fundraising, telesales, outbound calling or customer engagement. Strong negotiation and influencing skills. Experience working with scripts in a call centre or sales environment. Knowledge of distance learning or interest in the OU's mission. Understanding of, or empathy with, fundraising in an educational context. How to Apply? Please click 'Apply' and submit your most up-to-date CV. Equality, Diversity & Inclusion The Open University is committed to equality, diversity and inclusion which is reflected in our mission to be open to people, places, methods and ideas. We aim to foster a diverse and inclusive environment so that all in our OU community can reach their potential. We recognise that different people bring different perspectives, ideas, knowledge, and culture, and that this difference brings great strength. We strive to recruit, retain and develop the careers of a diverse pool of students and staff, and particularly encourage applications from all underrepresented groups. We also aspire to make The Open University a supportive workplace for all through our policies, services and staff networks. Pertemps acts as both an employment business and an employment agency on behalf of The Open University.

Exam Board Admin AssistantThe Open UniversityTemporary Contract Start date: 26th May- 1st October 2026£14.16 pay rate Full-time hours 37hrs per week (9am to 5pm Monday to Thursday & 4:30pm finish on Fridays!) Hybrid Working - Milton Keynes MK7 6AA (2-3 times on site between Tuesday, Wednesday, Thursday, extra days where required to meet deadlines so must be local to campus).Pertemps are recruiting for an organised and detail-focused Exam Board Assistant to support The Open University's Business Development Unit during their busy summer peak period.This is an excellent opportunity for an experienced administrator looking to gain experience within higher education and academic governance. This position offers the opportunity to work within a collaborative and professional environment, supporting essential academic processes that directly impact student progression and award outcomes.Full commitment to the placement period is essential to support the team through their peak, with full training and ongoing support provided. The Role You will support the end-to-end administration of Exam Board activity, ensuring processes are completed accurately, professionally and within required deadlines.You will also provide wider operational support to help maintain the smooth running of office activities and shared services across the department. Key Responsibilities Coordinate and support the scheduling and administration of Exam Boards for OU-validated provision Process and check award lists received from partner institutions, ensuring all student details are accurate and complete Update and maintain internal systems, databases and tracking spreadsheets with a high level of accuracy Manage workflows and progress documentation through approval stages, ensuring service level agreements and deadlines are met Support OU representatives and External Examiners throughout the Exam Board process Carry out pre-board checks to ensure documentation and board arrangements are compliant and ready for review Record, track and follow up board decisions, ensuring outcomes are logged and processed correctly Monitor exceptions, irregularities and complex cases, escalating issues where appropriate Maintain accurate audit trails and ensure reports and tracking systems remain up to date at all times Coordinate certificate processing and dispatch activities for partner organisations Support finance administration processes, including claims processing and repetitive system-based tasks Work collaboratively across teams while following established processes and procedures Proactively raise queries and seek guidance when required to ensure accuracy and compliance Support office operations and general administrative activities as required Work collaboratively across teams within a busy and fast-paced environment Skills and Experience Required Previous administration experience, including working with spreadsheets and databases Strong Microsoft Office skills, particularly Excel, Outlook and Word Process driven, managing repetitive tasks and able to problem solve. Ability to learn new systems quickly - Salesforce experience is beneficial. High level of accuracy and attention to detail Strong organisational and time-management skills Ability to prioritise workloads and adapt to changing demands Confident working independently and as part of a team Professional and approachable communication style Ability to handle sensitive information with tact and discretion Desirable Experience Experience within higher education, partnerships or academic administrationIf you are a proactive administrator with excellent attention to detail and enjoy working in a structured and collaborative environment, we would love to hear from you. Click 'Apply' today.Pertemps and The Open University are committed to creating an inclusive environment and welcome applications from candidates from all backgrounds.

Curriculum AssistantThe Open University£14.16 per hour Full-time Temporary ContractStart ASAP until 9th August 2026 with potential extension Working Hours 37hrs per week Monday to Thursday: 9:00am - 5:00pm / Friday: 9:00am - 4:30pmPertemps are recruiting for a highly organised and proactive Curriculum Assistant to join The Open University's Faculty of Wellbeing, Education and Language Studies. This is an excellent opportunity for an experienced administrator looking to work within a respected higher education environment in a fully remote role.This position will support the Academic Conduct team, helping to manage case allocations, monitor progress against KPIs, maintain accurate records and provide administrative support across a busy and collaborative department. Key Responsibilities Monitor and manage academic conduct cases through internal systems Update spreadsheets and databases accurately using Excel and internal systems Allocate cases and communicate updates to Academic Conduct Officers Monitor progress against deadlines and KPIs, following up where required Review student responses and escalate safeguarding or wellbeing concerns appropriately Support weekly reporting and team meetings by collating statistics and management information Respond to email enquiries and provide administrative support across the wider team Work collaboratively with colleagues while managing workload independently Skills and Experience Required Previous administration experience (minimum 1-2 years preferred) Strong Microsoft Office skills, particularly Excel, Outlook and Word Excellent attention to detail and organisational skills Ability to multitask and prioritise effectively in a fast-paced environment Confident working independently and using initiative Strong communication and interpersonal skills Ability to handle sensitive information with professionalism and discretion Adaptable approach with a willingness to learn new systems and processes Desirable Experience Experience within education or higher education administration Knowledge of academic processes or student services Experience using university systems or case tracking systems Additional Information Fully remote working arrangement, with potential days on campus so you need to be flexible to attend where necessary. MK7 6AA Comprehensive training and ongoing team support provided Weekly team meetings and regular wellbeing social catch-ups If you are an experienced administrator with excellent attention to detail and are looking for your next opportunity within a respected education organisation, please click 'Apply' now to be considered.Pertemps and The Open University are committed to equality, diversity and inclusion and welcome applications from all backgrounds.

Part-time Telephone Fundraiser - The Open University Location: Milton Keynes Hours: Part-time, Tuesday-Thursday, 17:00-21:00 onsite MK7 6AA Rate: 12.79 per hour Contract: Temporary with potential to convert to permanent About the Role Join the Development Office at The Open University (OU), a leader in widening access to education and advancing social justice through philanthropy, partnerships, fundraising campaigns, and alumni engagement. The Development Office plays a critical role in securing philanthropic income to support students, projects, and programmes, while also fostering a connected global alumni and Honorary Graduate community . As a Telephone Fundraiser, you will engage directly with OU alumni, building relationships and raising awareness of impactful initiatives to generate vital financial support. You will act as a professional and personable ambassador for the University. This is an excellent opportunity for someone with an interest in fundraising or higher education, offering hands-on experience, exposure to alumni engagement, and potential long-term career progression. Following a successful induction, there is scope for hybrid working and the possibility of a permanent contract based on performance. You must be available to work evening shifts on-site at the Milton Keynes campus. Key Responsibilities Make outbound calls to selected OU alumni to promote funded projects and secure donations. Build rapport and maintain positive relationships, reinforcing the importance of alumni contributions. Compose and send tailored follow-up emails with further information and arrange call-backs where required. Accurately record all interactions using specialist telephone fundraising software. Represent the University professionally, acting as a key voice of the OU. Additional Responsibilities Undertake any other duties reasonably required to support the team. Remain flexible to meet the demands of day-to-day operations. Take responsibility for health and safety in the workplace. Complete mandatory training (Data Protection, Information Security, Equality Essentials, Health & Safety, Safeguarding). Demonstrate a strong commitment to equality, diversity, and inclusion. Expectations Maintain a professional and engaging telephone manner at all times. Achieve a minimum of two completed calls per hour. Confidently explain the purpose and impact of OU fundraising. Demonstrate confidence in asking for donations and handling objections. What We Offer A structured part-time role within a respected higher education environment. Experience working alongside OU graduates, students, and experienced fundraisers. Insight into fundraising within an educational setting. Opportunity for hybrid working following successful induction. Potential progression to a permanent OU contract based on performance. Requirements Essential Excellent verbal and written communication skills. Strong listening skills with a confident and friendly telephone manner. Ability to build rapport and comfortably ask for donations. Self-motivated and able to work both independently and as part of a team. High attention to detail and accuracy in record-keeping. Basic IT skills and willingness to learn new systems. Availability to work evening shifts on-site in Milton Keynes. Desirable Open University alumni, student or staff background. Experience in fundraising, telesales, outbound calling or customer engagement. Strong negotiation and influencing skills. Experience working with scripts in a call centre or sales environment. Knowledge of distance learning or interest in the OU's mission. Understanding of, or empathy with, fundraising in an educational context. How to Apply? Please click 'Apply' and submit your most up-to-date CV. Equality, Diversity & Inclusion The Open University is committed to equality, diversity and inclusion which is reflected in our mission to be open to people, places, methods and ideas. We aim to foster a diverse and inclusive environment so that all in our OU community can reach their potential. We recognise that different people bring different perspectives, ideas, knowledge, and culture, and that this difference brings great strength. We strive to recruit, retain and develop the careers of a diverse pool of students and staff, and particularly encourage applications from all underrepresented groups. We also aspire to make The Open University a supportive workplace for all through our policies, services and staff networks. Pertemps acts as both an employment business and an employment agency on behalf of The Open University.

Customer Service Adviser (Student Support) Pay Rate: 12.79 Location: Milton Keynes Start Date: Monday 8th June 2026 End Date: Friday 25th September 2026 Training: 7-week on-site training period at MK7 6AA (with Fridays working from home). Post-training: The role becomes primarily remote, with one day per month on site. Office space is also available on campus for those who prefer to be office-based. Are you looking for a job with a real purpose? Are you? Passionate about delivering an exceptional level of customer service An effective communicator with sufficient IT skills that allow you to support students with a range of enquiries A motivated self-starter who can adapt to the needs of an operation Able to thrive in a collaborative working environment and enjoy being part of a highly experienced and supportive team Able to bring energy to your role and always striving for excellence Excited about the prospect of working for a highly established distanced learning organisation in which you will be able to make a difference to students lives Change your career, change lives The Open University is the UK's largest university, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education. Find out more about us and our mission by watching this short video (you will be taken to YouTube by clicking this link). We have several exciting new opportunities for customer service professionals to join our frontline team in our Student Recruitment and Support Contact Centres. This is a busy and varied role, where you'll help our students - and people who are looking to study with us - make decisions about their learning. Our Student Advisers are the first point of contact for prospective and current students seeking information about study at the OU. The team support students by ensuring they have the information they need to make the right study choices for them and are able to enrol and pay using their chosen method. The team work with colleagues across the University to support students and enquirers. About the role The role involves significant telephone work, both inbound and outbound, to provide support to students through their study journey. As well as email, letter, webchat and other mediums as necessary. You will need to be confident working with multiple systems, information and databases to maintain student and enquirer details. You will ensure that prospective and current students are given accurate information, and you will work with colleagues across the University to provide support. You will receive full training for the role from dedicated Trainers who will use high quality materials, followed by regular support, coaching and development from your manager and established team members to build your confidence and knowledge within the role. We currently have posts available at our Manchester, Milton Keynes and Nottingham offices. Once the initial on-site training programme is complete, it is anticipated that candidates will be able to work in a hybrid style. This means that candidates should be able to work comfortably from home and their appointed OU office. Therefore, candidates will need to live within a reasonable commute to their OU office. Candidates will be supplied with a laptop to work flexibly. Dates and key information This position has a fixed start date, and you must be able to commence in the role on Monday 8th June Full commitment to the length of the contract is required (to Friday 25th September 2026). For the first seven weeks, this role will be based in the office so that successful candidates receive full training and support to ensure they are prepared and confident within the role. After this period, a hybrid working pattern will be in place with once a month on campus. This role is full time working 37 hours, paying 12.79ph and successful candidates will be required to work to a flexible working pattern which will be between the current opening hours of 8.00am - 6.30pm Monday to Friday. Please note that leave will be restricted during the initial training period, and for the last week of August and of September as this is the peak operational period. During training, you will be fully supported by a Trainer in a training group of up to 14 people. You'll be able to see and communicate with your group and will also be required to interact with group activities via a webcam, so you'll need to be comfortable with this. On the occasions that you are required to work from home, you will need to ensure you have broadband internet speeds of at least 10Mbit/s download and 2Mbit/s upload. You can test your speeds at the below site: (url removed) How to apply Please click 'Apply' and upload a copy of your most recent CV to be considered. Make sure to click on the links in the advert to find out more about the role and test your broadband speed. If you are interested in the role or require any more information, please email (url removed) if you have any questions, we look forward to hearing from you.