Head of Sales - Devices Reporting to: Chief Commercial Officer Location: Field based UK, with travel Compensation: Competitive salary + annual bonus + car allowance About Healthxchange: Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partner with award-winning brands including Obagi Medical, Medik8, Jan Marini, and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space. About the role: As the Head of Sales, you are responsible for driving the strategic direction of the Healthxchange Devices team covering the following devices brands: Observ, Diamond Glow, Ultralux, Medilux and In Shape; as well as two complementary skincare brands: Epicutis and Dr Levy. You sit within the Commercial Team whilst integrating closely with corporate commercial, education, marketing and customer services functions. You lead a field-based team to drive sales performance over target and establish a constant pipeline of new leads balancing performance in each part of the product portfolio. You foster a supportive team culture of tenacious but collaborative sales people who are mindful of their role within the total Healthxchange portfolio of brands. Responsibilities: Work closely with CCO and other commercial leads to align strategies to deliver positive one-team growth. Be accountable for, and passionate about, driving performance on all your brands and supporting all your team members. Setting clear targets for the team, supporting their development in consultative sales through individual and team coaching. Mobilise team to deliver versus targets, staying close to individual performance with minimum weekly check ins and regular field visits to monitor execution and support development. Support team to build close relationships with their customers. Being actively involved in the development of joint business plans and quarterly performance assessments with LOVE doors (top 10-15 per territory). Maintain direct involvement with strategically important accounts, considering their devices opportunity in the context of growing the wider Healthxchange portfolio. Lead negotiations on national deals keeping national account manager and/or BDM involved as appropriate. Manage each stage through the sales funnel by ensuring the right reporting is available in Salesforce and each individual is held accountable to their KPIs. Scale at speed, facilitating the prospecting process and opening new doors across all brands. Give feedback and suggestions to develop on-going promotional activation and collaborate with marketing to deliver best in class in-clinic materials. Collaborate with marketing to propose KOLs, rising leaders and flagship clinics. Respond to feedback to support on-going improvement of customer satisfaction measures directly relevant to devices. Lead by example as a senior member of the Healthxchange team, contributing to the total business strategic direction. Routinely assess product knowledge and show improvement across the portfolio for self and team. Be aware of client and market concerns, competitor developments, activity and feedback relevant information to build broader awareness. Attend and present at external and internal meetings as necessary to represent sales function and aid business development. Requirements: Previous field sales experience on capital equipment with a minimum 10 years in a consultative, dynamic B2B sales team. A proven track record of developing, motivating and leading a team. An ability to think 'bigger picture' for the benefit of the wider business. Competence in data analysis with the ability to consolidate core messages for senior stakeholders. An ability to influence and negotiate across all functions and seniorities. Customer orientation with an ability to problem solve to help them through challenges. Commercially savvy with an awareness of the P&L impact of key decisions. Experience using Saleforce preferred. Knowledge of the Aesthetic and/or Professional Beauty Industry. Essential to visit team and customers in field on a regular basis (across both UK and Ireland). Quarterly in person attendance for key supplier meetings, National Sales Meetings and Commercial Leaders meeting Company pension, annual bonus, car allowance,25 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP. Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer, and we welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.
Aug 13, 2025
Full time
Head of Sales - Devices Reporting to: Chief Commercial Officer Location: Field based UK, with travel Compensation: Competitive salary + annual bonus + car allowance About Healthxchange: Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partner with award-winning brands including Obagi Medical, Medik8, Jan Marini, and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space. About the role: As the Head of Sales, you are responsible for driving the strategic direction of the Healthxchange Devices team covering the following devices brands: Observ, Diamond Glow, Ultralux, Medilux and In Shape; as well as two complementary skincare brands: Epicutis and Dr Levy. You sit within the Commercial Team whilst integrating closely with corporate commercial, education, marketing and customer services functions. You lead a field-based team to drive sales performance over target and establish a constant pipeline of new leads balancing performance in each part of the product portfolio. You foster a supportive team culture of tenacious but collaborative sales people who are mindful of their role within the total Healthxchange portfolio of brands. Responsibilities: Work closely with CCO and other commercial leads to align strategies to deliver positive one-team growth. Be accountable for, and passionate about, driving performance on all your brands and supporting all your team members. Setting clear targets for the team, supporting their development in consultative sales through individual and team coaching. Mobilise team to deliver versus targets, staying close to individual performance with minimum weekly check ins and regular field visits to monitor execution and support development. Support team to build close relationships with their customers. Being actively involved in the development of joint business plans and quarterly performance assessments with LOVE doors (top 10-15 per territory). Maintain direct involvement with strategically important accounts, considering their devices opportunity in the context of growing the wider Healthxchange portfolio. Lead negotiations on national deals keeping national account manager and/or BDM involved as appropriate. Manage each stage through the sales funnel by ensuring the right reporting is available in Salesforce and each individual is held accountable to their KPIs. Scale at speed, facilitating the prospecting process and opening new doors across all brands. Give feedback and suggestions to develop on-going promotional activation and collaborate with marketing to deliver best in class in-clinic materials. Collaborate with marketing to propose KOLs, rising leaders and flagship clinics. Respond to feedback to support on-going improvement of customer satisfaction measures directly relevant to devices. Lead by example as a senior member of the Healthxchange team, contributing to the total business strategic direction. Routinely assess product knowledge and show improvement across the portfolio for self and team. Be aware of client and market concerns, competitor developments, activity and feedback relevant information to build broader awareness. Attend and present at external and internal meetings as necessary to represent sales function and aid business development. Requirements: Previous field sales experience on capital equipment with a minimum 10 years in a consultative, dynamic B2B sales team. A proven track record of developing, motivating and leading a team. An ability to think 'bigger picture' for the benefit of the wider business. Competence in data analysis with the ability to consolidate core messages for senior stakeholders. An ability to influence and negotiate across all functions and seniorities. Customer orientation with an ability to problem solve to help them through challenges. Commercially savvy with an awareness of the P&L impact of key decisions. Experience using Saleforce preferred. Knowledge of the Aesthetic and/or Professional Beauty Industry. Essential to visit team and customers in field on a regular basis (across both UK and Ireland). Quarterly in person attendance for key supplier meetings, National Sales Meetings and Commercial Leaders meeting Company pension, annual bonus, car allowance,25 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP. Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer, and we welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.
Head of Sales - Skincare Reporting to: Chief Commercial Officer Location: Field based UK, with travel Compensation: Competitive salary + annual bonus + car allowance About Healthxchange: Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partner with award-winning brands including Obagi Medical, Medik8, Jan Marini, and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space. About the role: As the Head of Sales, you are responsible for driving the strategic direction of the Healthxchange Clever Beauty team covering the following brands: Medik8, Jan Marini & Jane Iredale. You sit within the Commercial Team whilst integrating closely with corporate commercial, education, marketing and customer services functions. You lead a field-based team to drive sales performance over target and establish a constant pipeline of new leads balancing performance in each part of the product portfolio. You foster a supportive team culture of tenacious but collaborative sales people who are mindful of the Clever Beauty role within the Healthxchange portfolio of brands. Responsibilities: Work closely with CCO and other commercial leads to align strategies to deliver positive one-team growth. Be accountable for, and passionate about, driving performance on all your brands Medik8, Jan Marini, Jane Iredale and supporting all your team members. Setting clear targets for the team, supporting their development in consultative sales through individual and team coaching. Mobilise team to deliver versus targets, staying close to individual performance with minimum weekly check ins and regular field visits to monitor execution and support development. Support team to build close relationships with their customers. Being actively involved in the development of joint business plans and quarterly performance assessments with LOVE doors (top 10-15 per territory). Maintain direct involvement with strategically important accounts, considering their developing Clever Beauty business in the context of growing the wider Healthxchange portfolio. Manage each stage through the sales funnel by ensuring the right reporting is available in Salesforce and each individual is held accountable to their KPIs. Scale at speed, facilitating the prospecting process and opening new doors across all brands. Give feedback and suggestions to develop on-going promotional activation and collaborate with marketing to deliver best in class in-clinic materials. Collaborate with marketing to propose KOLs, rising leaders and flagship clinics. Respond to feedback to support on-going improvement of customer satisfaction measures directly relevant to Clever Beauty. Lead by example as a senior member of the Healthxchange team, contributing to the total business strategic direction. Routinely assess product knowledge and show improvement across the portfolio for self and team. Be aware of client and market concerns, competitor developments, activity and feedback relevant information to build broader awareness. Attend and present at external and internal meetings as necessary to represent sales function and aid business development. Requirements: Previous field sales experience with a minimum 10 years in a consultative, dynamic B2B sales team. A proven track record of developing, motivating and leading a team. An ability to think 'bigger picture' for the benefit of the wider business. Competence in data analysis with the ability to consolidate core messages for senior stakeholders. An ability to influence and negotiate across all functions and seniorities. Customer orientation with an ability to problem solve to help them through challenges. Commercially savvy with an awareness of the P&L impact of key decisions. Experience using Saleforce preferred. Knowledge of the Aesthetic and/or Professional Beauty Industry Essential to visit team and customers in field on a regular basis (across both UK and Ireland). Quarterly in person attendance for key supplier meetings, National Sales Meetings and Commercial Leaders meetings. Company pension, annual bonus, car allowance,25 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP. Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer, and we welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.
Aug 13, 2025
Full time
Head of Sales - Skincare Reporting to: Chief Commercial Officer Location: Field based UK, with travel Compensation: Competitive salary + annual bonus + car allowance About Healthxchange: Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partner with award-winning brands including Obagi Medical, Medik8, Jan Marini, and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space. About the role: As the Head of Sales, you are responsible for driving the strategic direction of the Healthxchange Clever Beauty team covering the following brands: Medik8, Jan Marini & Jane Iredale. You sit within the Commercial Team whilst integrating closely with corporate commercial, education, marketing and customer services functions. You lead a field-based team to drive sales performance over target and establish a constant pipeline of new leads balancing performance in each part of the product portfolio. You foster a supportive team culture of tenacious but collaborative sales people who are mindful of the Clever Beauty role within the Healthxchange portfolio of brands. Responsibilities: Work closely with CCO and other commercial leads to align strategies to deliver positive one-team growth. Be accountable for, and passionate about, driving performance on all your brands Medik8, Jan Marini, Jane Iredale and supporting all your team members. Setting clear targets for the team, supporting their development in consultative sales through individual and team coaching. Mobilise team to deliver versus targets, staying close to individual performance with minimum weekly check ins and regular field visits to monitor execution and support development. Support team to build close relationships with their customers. Being actively involved in the development of joint business plans and quarterly performance assessments with LOVE doors (top 10-15 per territory). Maintain direct involvement with strategically important accounts, considering their developing Clever Beauty business in the context of growing the wider Healthxchange portfolio. Manage each stage through the sales funnel by ensuring the right reporting is available in Salesforce and each individual is held accountable to their KPIs. Scale at speed, facilitating the prospecting process and opening new doors across all brands. Give feedback and suggestions to develop on-going promotional activation and collaborate with marketing to deliver best in class in-clinic materials. Collaborate with marketing to propose KOLs, rising leaders and flagship clinics. Respond to feedback to support on-going improvement of customer satisfaction measures directly relevant to Clever Beauty. Lead by example as a senior member of the Healthxchange team, contributing to the total business strategic direction. Routinely assess product knowledge and show improvement across the portfolio for self and team. Be aware of client and market concerns, competitor developments, activity and feedback relevant information to build broader awareness. Attend and present at external and internal meetings as necessary to represent sales function and aid business development. Requirements: Previous field sales experience with a minimum 10 years in a consultative, dynamic B2B sales team. A proven track record of developing, motivating and leading a team. An ability to think 'bigger picture' for the benefit of the wider business. Competence in data analysis with the ability to consolidate core messages for senior stakeholders. An ability to influence and negotiate across all functions and seniorities. Customer orientation with an ability to problem solve to help them through challenges. Commercially savvy with an awareness of the P&L impact of key decisions. Experience using Saleforce preferred. Knowledge of the Aesthetic and/or Professional Beauty Industry Essential to visit team and customers in field on a regular basis (across both UK and Ireland). Quarterly in person attendance for key supplier meetings, National Sales Meetings and Commercial Leaders meetings. Company pension, annual bonus, car allowance,25 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP. Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer, and we welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.
Head of Quality (RP / RPi / QC) Reporting to: CEO / Operations Director Location: Ideal candidate would be located close to Reading & London sites, with weekly travel to Manchester site expected Package: Competitive salary + annual bonus + car allowance About Healthxchange: Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partners with award-winning brands including Obagi Medical, Medik8, Jan Marini, and Jane Iredale to strategically commercialize their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space. About the role: We are seeking a highly skilled and experienced individual to join our team as the Head of Quality (QA) in the UK. This person will act as Responsible Person (RP/RPi) on our Wholesale Dealers Authorisation (WDA) & Quality Controller (QC) on our Manufacturer's Specials (MS) Authorisation. The successful candidate will be responsible for ensuring the group activity consistently meets or exceeds Good Distribution & Manufacturing Practices (GMDP) in compliance with the scope of our licences. The successful candidate should have extensive experience operating as RP/RPi for a full scope WDA licence (excluding brokering) covering PoMs, P-medicines and GSLs. The candidate should also have relevant experience importing unlicensed medicines via the NOI process, in their role as QC or similar. The preferred candidate should have a scientific medical background and relevant experience in the aesthetics industry, with a deep understanding of regulations governing the key products we distribute (Medicines (e.g. Botox), Medical Devices (e.g. Fillers) & Cosmetics (e.g. Skincare . Responsibilities: Responsible for Healthxchange's Medicines licenses; namely WDA(h) & MS licenses Develop, implement & maintain a comprehensive strategy to ensure that the Group complies with guidance, regulation and the scope of Licenses held, particularly in relation to wholesaling and importing medicines, medical devices and cosmetic products in the UK Duty to report all relevant compliance issues to the CEO Maintain our Quality Management System (QMS) including document control, change control, validation management, deviation management, CAPA (Corrective and Preventative Action) programs, complaint management and standard operating procedure (SOP) management and oversight Lead internal and external audits to assess compliance whilst continually removing risk from Healthxchange operations Provide guidance and support to cross-functional internal teams on QA related topics Drive continuous improvement initiatives to enhance QA systems, processes & performance Deliver GDP/GMP training to internal colleagues to ensure staff are consistently aligned with industry body regulations and expectations Develop a suite of QA KPIs to measure and broadcast the efficacy of Quality within Healthxchange including trends and areas for improvement Ensure timely resolution of QA related issues and deviations to minimize risk to customers, patients and Healthxchange supply chain of products Collaborate with external industry bodies to ensure compliance at Healthxchange is appropriate to current legislation Serve as the primary point of contact for external agencies and clients in support of QA/Regulatory matters including audit management at Healthxchange Mentor and develop QA and Regulatory Team members to build a high-performing and engaged workforce Act as approver of all marketing materials in relation to medicines or medical devices Additional: Flexible to commute across all Healthxchange facilities Excellent awareness of global supply chain regulations, post Brexit, to ensure Healthxchange are constantly ahead of key changes to compliance eg: Windsor Framework Requirements: Batchelors degree in either pharmacy, life sciences or related field Minimum of 10 years' experience in a QA role managing complex product flow within a global supply chain industry In-depth knowledge of Regulatory requirements eg: MHRA, FDA, HPRA (preferred), GDP, GMP, GxP, RP & RPi & QC duties and responsibilities Proven track record of leading QA GDP/GMP/GxP strategy and driving continuous improvement programs Strong analytical, problem-solving and decision-making skills Excellent communication and interpersonal skills with the ability to collaborate effectively across all business functions and organisational levels Demonstrate leadership capabilities including the ability to mentor, inspire and motivate team members Previous experience in managing a QMS within a global supply chain environment Deep knowledge of products handled in aesthetics industry Benefits: Company pension, annual bonus, 25 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP.
Jan 29, 2025
Full time
Head of Quality (RP / RPi / QC) Reporting to: CEO / Operations Director Location: Ideal candidate would be located close to Reading & London sites, with weekly travel to Manchester site expected Package: Competitive salary + annual bonus + car allowance About Healthxchange: Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partners with award-winning brands including Obagi Medical, Medik8, Jan Marini, and Jane Iredale to strategically commercialize their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space. About the role: We are seeking a highly skilled and experienced individual to join our team as the Head of Quality (QA) in the UK. This person will act as Responsible Person (RP/RPi) on our Wholesale Dealers Authorisation (WDA) & Quality Controller (QC) on our Manufacturer's Specials (MS) Authorisation. The successful candidate will be responsible for ensuring the group activity consistently meets or exceeds Good Distribution & Manufacturing Practices (GMDP) in compliance with the scope of our licences. The successful candidate should have extensive experience operating as RP/RPi for a full scope WDA licence (excluding brokering) covering PoMs, P-medicines and GSLs. The candidate should also have relevant experience importing unlicensed medicines via the NOI process, in their role as QC or similar. The preferred candidate should have a scientific medical background and relevant experience in the aesthetics industry, with a deep understanding of regulations governing the key products we distribute (Medicines (e.g. Botox), Medical Devices (e.g. Fillers) & Cosmetics (e.g. Skincare . Responsibilities: Responsible for Healthxchange's Medicines licenses; namely WDA(h) & MS licenses Develop, implement & maintain a comprehensive strategy to ensure that the Group complies with guidance, regulation and the scope of Licenses held, particularly in relation to wholesaling and importing medicines, medical devices and cosmetic products in the UK Duty to report all relevant compliance issues to the CEO Maintain our Quality Management System (QMS) including document control, change control, validation management, deviation management, CAPA (Corrective and Preventative Action) programs, complaint management and standard operating procedure (SOP) management and oversight Lead internal and external audits to assess compliance whilst continually removing risk from Healthxchange operations Provide guidance and support to cross-functional internal teams on QA related topics Drive continuous improvement initiatives to enhance QA systems, processes & performance Deliver GDP/GMP training to internal colleagues to ensure staff are consistently aligned with industry body regulations and expectations Develop a suite of QA KPIs to measure and broadcast the efficacy of Quality within Healthxchange including trends and areas for improvement Ensure timely resolution of QA related issues and deviations to minimize risk to customers, patients and Healthxchange supply chain of products Collaborate with external industry bodies to ensure compliance at Healthxchange is appropriate to current legislation Serve as the primary point of contact for external agencies and clients in support of QA/Regulatory matters including audit management at Healthxchange Mentor and develop QA and Regulatory Team members to build a high-performing and engaged workforce Act as approver of all marketing materials in relation to medicines or medical devices Additional: Flexible to commute across all Healthxchange facilities Excellent awareness of global supply chain regulations, post Brexit, to ensure Healthxchange are constantly ahead of key changes to compliance eg: Windsor Framework Requirements: Batchelors degree in either pharmacy, life sciences or related field Minimum of 10 years' experience in a QA role managing complex product flow within a global supply chain industry In-depth knowledge of Regulatory requirements eg: MHRA, FDA, HPRA (preferred), GDP, GMP, GxP, RP & RPi & QC duties and responsibilities Proven track record of leading QA GDP/GMP/GxP strategy and driving continuous improvement programs Strong analytical, problem-solving and decision-making skills Excellent communication and interpersonal skills with the ability to collaborate effectively across all business functions and organisational levels Demonstrate leadership capabilities including the ability to mentor, inspire and motivate team members Previous experience in managing a QMS within a global supply chain environment Deep knowledge of products handled in aesthetics industry Benefits: Company pension, annual bonus, 25 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP.