Pertemps Solihull

Full-time roleOutstanding facilities & office conditions - staff fun daysFree parking & immediate starts available We are actively seeking experienced customer service advisors for a leading logistics provider in the Coleshill area. Our customer service advisor roles are always hugely popular; you would be representing a very well-known brand looking to make long-term investments into its people. The daily responsibilities would include: Receiving and handling a high volume of inbound customer calls ranging from order placement, stock availability, delivery updates, complaint handling and much more- Updating in-house CRM system- Working from and consolidating Microsoft Excel spreadsheets- Maintaining a high level of service at all times, in a bright & bubbly fashion (ideally 6 months experience in a service advisor role) Hours of work: 7.5 hour days ranging between Monday to Friday Rate of pay: £12.74 per hour, rising to £12.87 plus additional benefits once 12 weeks have surpassed Benefits include: 30 Days a year Annual Leave (pro rata)WFH Options once on permanent contractPotential for overtime opportunities at time and halfReward & Recognition - Employee of the month, prizes.Free car parking on siteSocial Committee: Chip Butty Friday, Film Days, Competitions & Prizes & MORE Monthly engagement planPool Table / Dart board in canteenBig screens - showing sports / events - radio on throughout the week.Dress code: Smart Casual and dress down every last Friday of the month and random fundraising for social committee.Modern Office and equipmentDo Not work on Christmas Day, Boxing Day and New Years DayOnce a PERMANENT employee additional benefits include: Advantages Programme: Reduced cinema tickets, Gym memberships, retails discounts, Child-care vouchers, Ride to work funding, health care, access to GP video calls 24/7, Eye care, company Pension, Long service award.Career progression within a leading international logistics provider. If you are interested in applying for our Customer Service Advisor role, and feel that you meet the above skills requirements, please click to apply today!

Store Progressor Location- Solihull Temporary full time (Monday to Friday 8-5) Pay rate - 13.24 About the role You will be responsible for the expediting of outstanding purchase orders to ensure the delivery of goods is in line with client expectations and stores operational requirements. Key responsibilities To expedite outstanding purchase orders in a timely manner to ensure the delivery of goods is in line with stores operational requirements To liaise directly with customers in receipt of direct orders to confirm the delivery of goods and to update supply records on SAP accordingly To accurately record all communications with stores personnel and vendors into the SAP system To amend current stock lines on supply systems to reflect description, supplier and inventory level changes where appropriate To carry out such other duties which are consistent with nature and responsibilities of the job role Candidate Requirements A positive attitude with the ability to deliver excellent client experience and satisfaction Strong attention to detail with high level of accuracy Excellent verbal and written communication skills Proficient planning and organisational skills with a methodical and logic approach Strong ICT skills with proficient use of Microsoft Excel, Word and Outlook Experience of ensuring quality standards are maintained alongside strong performance management culture