Tony Beal Ltd

2 job(s) at Tony Beal Ltd

Tony Beal Ltd Cumbernauld, Dunbartonshire
Nov 09, 2025
Full time
Purpose of the Role The Commercial Business Executive plays a pivotal role within The Beal Group s Commercial team, supporting and driving customer satisfaction, operational excellence, and commercial growth across multiple business sectors including Modular Buildings and Transport Solutions. Operating from our Cumbernauld Head Office, this role sits at the centre of the company s commercial operations acting as a vital link between customers, field sales, production, and logistics. The postholder ensures that all customer enquiries, quotations, and orders are managed efficiently, accurately, and in line with The Beal Group s commitment to quality and service. This position is both customer-facing and operationally connected, supporting the delivery of projects ranging from modular accommodation units and transport covers to bespoke glamping lodges and outdoor structures. By combining commercial awareness with strong organisational and communication skills, the role ensures the seamless translation of customer needs into actionable work for production and fulfilment teams. The Commercial Business Executive also contributes to the company s wider growth ambitions by supporting sales initiatives, nurturing key customer relationships, and helping to identify and develop new business opportunities across The Beal Group s diverse portfolio. Key Responsibilities Sales Support & Order Management Receive, review, and process customer orders using standardised templates and ERP systems. Ensure all key commercial and operational details are captured and accurately communicated to production. Track all open orders through to invoicing and dispatch, ensuring deadlines and quality standards are met. Act as the main point of contact for field sales, customers, and internal departments regarding order progress and updates. Maintain accurate and current customer records, quotations, and price lists. Ensure smooth coordination between Sales, Operations, and Logistics teams for efficient order fulfilment. Handle customer queries and complaints professionally, ensuring swift and effective resolution. Support the continuous improvement of internal commercial processes and communication. Commercial Development & Customer Relations Build and maintain strong relationships with key accounts and new prospects across the Modular and Transport sectors. Support the Head of Sales with the development of account strategies, forecasts, and forward order plans. Prepare professional quotations, pricing sheets, and proposals in line with business guidelines. Liaise closely with production and planning teams to prioritise customer requirements in line with capacity and sales forecasts. Collaborate with marketing and business development teams to enhance brand visibility and customer engagement. Assist in the organisation, preparation, and follow-up of trade shows, exhibitions, and industry events. Market Awareness & Reporting Maintain awareness of market trends, competitor activity, and emerging opportunities in the Modular and Transport markets. Manage sales opportunities and customer interactions within CRM systems, ensuring data accuracy and visibility. Provide clear and timely reporting on sales performance, order activity, and market engagement to senior management. Key Performance Indicators (KPIs) Order accuracy and on-time delivery performance. Sales growth and conversion rates across sectors. Customer satisfaction and repeat business levels. Efficiency and communication within commercial processes. CRM and reporting accuracy and timeliness. Skills & Experience Required Proven experience in sales support, commercial administration, or account management (ideally within manufacturing, modular, or transport-related industries). Excellent communication and relationship-building skills across customers and departments. Strong organisational skills and attention to detail with the ability to manage multiple priorities. Competent in Microsoft Office and ERP/CRM systems. Knowledge of the modular, transport, or glamping sectors (advantageous). Experience supporting trade events or exhibitions desirable. Personal Attributes Professional, positive, and customer-focused approach. Organised, methodical, and results-driven. Collaborative team player who fosters cross-departmental trust and cooperation. Takes pride in accuracy and quality of work. Proactive, commercially aware, and adaptable to a dynamic business environment.
Tony Beal Ltd Cumbernauld, Dunbartonshire
Nov 08, 2025
Full time
Background The Beal Group, a leading UK manufacturer of technical textiles and outdoor structures, is expanding its BCT Glamping & Outdoor Living division. This business produces high-quality canvas tents, safari lodges, and bespoke outdoor accommodation structures designed for the growing glamping, holiday park, and outdoor hospitality markets. Building on Beal Group s long-standing manufacturing heritage, this role will spearhead brand visibility, sales growth, and customer engagement across the UK and, in future, the international glamping sector with a particular emphasis on trade events, exhibitions, and industry partnerships. Purpose of the Role The Commercial Manager / Executive Glamping & Outdoor Structures will be responsible for: Building and maintaining relationships with existing key accounts. Working with key accounts to collate and collect forward order plans. Establishing stock figures to be built in line with sales forecasts Liaising with production to prioritize requirements in line with customer requirements/sales forecasts. Ensuring customer satisfaction on the sales journey. Managing any customer complaints or issues. Representing Beal Group at key glamping and outdoor hospitality trade shows and events. Building and converting new business opportunities with glamping operators, site developers, holiday parks, and distributors. Showcasing Beal Group s tent range through live display, demonstrations, and presentations. Driving sector growth and brand awareness in line with the company s commercial strategy. This is a highly visible role suited to a commercially minded, outgoing individual passionate about outdoor living and hospitality design. Key Responsibilities Trade Shows & Events • Lead Beal Group s presence at key glamping and outdoor hospitality events (e.g., The Glamping Show, Holiday Park Innovation, Farm Business Innovation). • Manage all aspects of exhibition participation pre-event planning, setup, display presentation, customer engagement, and post-event follow-up. • Represent the company with professionalism and enthusiasm, demonstrating product features and design options to prospective customers. • Track event-generated leads and follow through to quotation and sale conversion. Sales & Business Development • Generate new business within the glamping and outdoor accommodation sector. • Develop and maintain relationships with campsite operators, developers, distributors, and hospitality buyers. • Prepare and manage quotations, proposals, and order documentation. • Work with the production and operations teams to ensure alignment between customer expectations and manufacturing capacity. • Deliver against agreed sales targets and conversion KPIs. Market Awareness & Brand Development • Keep up to date with glamping market trends, sustainability requirements, and competitor products. • Contribute to the creation of promotional materials and social media activity around trade shows and product launches. • Provide feedback to the marketing and product teams on customer preferences and emerging opportunities. • Maintain accurate CRM and pipeline data, reporting regularly on performance and market engagement. Key Performance Indicators (KPIs) • Sales revenue and conversion rates from trade show leads tradeshow ROI. • Volume and quality of new business generated within target sectors. • Customer satisfaction and repeat purchase levels. • Successful coordination and ROI from exhibitions and events. • Accuracy and timeliness of CRM reporting. Skills & Attributes • Highly personable, confident presenter, and excellent communicator. • Strong sales and negotiation ability, ideally with B2B experience in outdoor, leisure, or hospitality sectors. • Organised and proactive, with strong attention to detail in event planning and customer follow-up. • Comfortable working independently and travelling extensively across the UK (and occasionally abroad). • Creative and enthusiastic about outdoor living, glamping, and sustainable tourism. Experience & Qualifications • Proven experience in business development, event sales, or account management (ideally within glamping, leisure, or outdoor structures). • Background in B2B manufacturing or sales to hospitality/holiday park markets advantageous. • Strong organisational and presentation skills. • Familiarity with CRM systems, Microsoft Office, and event coordination tools. • Full UK driving licence required.