Consto Group Limited

My client, a house builder, are currently seeking a Customer Service Coordinator. They will serve as the primary point of contact for customer inquiries and concerns. They will manage and resolve customer complaints in a timely and professional manner. The role with be based in Chelmsford. The succesful candidate must have previous experience in a customer service or customer care role, within the housing sector

Our client is a House Builder with a reputation for delivering homes across East London and South London. They are looking to add an additional Customer Care Operative (Technician) to their existing regional Customer Care team. You will be working on post-completion properties ensuring all defects are rectified within a professional and timely manner, working in customers homes, liaising with customers on issues raised and putting right, within their 2 year defects period. The duties of the role will be to carry out a high standard of customer service and multi trades / maintenance works within occupied homes. This includes works from: Carpentry, Plumbing, Decorating, Painting, Mastic, Tiling etc throughout the warranty period. The role will be to assist customers in their homes and carry out works to a high-quality and timely manner. The person will travel across the region covered as necessary, they have sites in Stratford, Newham, Basildon to Streatham and Croydon. You must have experience working for a House Builder within a similar role such as Multi Trader / Operative.

My client, a house builder, are looking to recruit a Customer Care Operative. Reporting to the Customer Service team you will be providing customers with an efficient, accurate and high-level quality service and have knowledge of the house building process. Key responsibilities will include, but are not limited to, the following: Carrying out joinery / making good remedial work Reporting and correcting minor faults Effectively representing the brand when working in customer homes, ensuring customers are happy with repairs carried out Regularly communicating and collaborating with the office team, contractors and suppliers Keeping admin up to date / effectively utilising appropriate IT and CRM systems Identifying and highlighting opportunities for continuous improvement About You Ideally you will have experience in a similar role providing customers with an efficient, accurate and high-level quality service and have knowledge of the house building process. Key Skills Ideally you will have a building trade background Comfortable working at height, and using ladders safely Excellent communication skills are essential Ability to work efficiently and effectively while unsupervised You will have access to a company van so having a full UK driving license will be essential.

My client, a house builder, are currently seeking a Customer Care Coordinator. Principal accountabilities of the Customer Care Coordinator role include: Ensure all calls received into the department are managed appropriately and issues are logged. Coordinate the supply of material and sub-contractor elements together ensuring maintenance requests are carried out. Communicate with the Customer Care Manager / Team Leader to ensure all defects are followed up and dealt with by the appropriate personnel. Maintain the relevant Customer Care log/monitor. Check invoices and forward for payment. Liaise with the Buying department to order materials as and when required. Ensure defects are reported to sub-contractors on a regular basis. Arrange completion of end of defect works Liaise with Site Teams to ensure remedial works are completed within timescales. Liaise with Sales Teams to ensure customer queries are answered. Book appointments for suppliers, sub-contractors, site teams to deal with latent building defects. Experience Experience of working as an Administrator in a fast paced environment. Experience of working within the construction or house building sector is desirable.

My client, a leading Residential Developer, are currently seeking a Sales Advisor, to be based on a site in Stowmarket. The role of the new homes sales advisor is to sell the live development, qualify the potential buyers and convert the sales in person. The person will need to demonstrate excellent interpersonal skills to build rapport with customers to understand their needs and requirements. The candidate will need experience of delivering sales with a house builder.

My client, a leading Residential Developer, are currently seeking a Senior Sales Constulant. The role of the new homes sales advisor is to sell the live development, qualify the potential buyers and convert the sales in person. The person will need to demonstrate excellent interpersonal skills to build rapport with customers to understand their needs and requirements. The candidate will need experience of delivering sales with a house builder.

My client, a leading Residential Developer, are currently seeking a Sales Advisor, to be based on a site in Bourne. The role of the new homes sales advisor is to sell the live development, qualify the potential buyers and convert the sales in person. The person will need to demonstrate excellent interpersonal skills to build rapport with customers to understand their needs and requirements. The candidate will need experience of delivering sales with a house builder.

My client, a leading Residential Developer, are currently seeking a Sales Advisor, to be based on a site in Northampton. The role of the new homes sales advisor is to sell the live development, qualify the potential buyers and convert the sales in person. The person will need to demonstrate excellent interpersonal skills to build rapport with customers to understand their needs and requirements. The candidate will need experience of delivering sales with a house builder.