Rapid Access

Outbound Sales Executive About Rapid Access Ltd Rapid Access Ltd is a leading UK manufacturer and supplier of access panels and riser doors, trusted by construction and architectural professionals nationwide. Known for innovative, installer-friendly products, the business combines product excellence with a strong internal culture focused on training, progression and long-term careers. The Opportunity This Outbound Sales Executive role has been created to support continued growth and to strengthen the External Sales function during a planned maternity period. You will join a small, experienced and supportive sales team, working closely with colleagues in Internal Sales and Quote Chasing. What You ll Be Doing Making high-volume outbound calls (typically per day) using Glenigans to identify live construction projects. Speaking with architects, contractors and decision-makers to introduce Rapid Access products and secure specifications. Converting warm leads into quotations and confirmed sales. Managing and updating opportunities accurately within the CRM system. What We re Looking For This role suits someone who is confident on the phone, resilient, self-motivated and comfortable with rejection. Sales experience is beneficial, but attitude, communication style and resilience matter more than background. You may come from: Outbound or telesales Contact centre or high-volume call environments Customer-facing roles where persuasion, confidence and organisation are key What You ll Get in Return £13.50 per hour basic pay Realistic bonus of £4,000 per year Full training and structured onboarding 25 days annual leave plus bank holidays Christmas shutdown period Early finish on Fridays Paid lunch every fortnight Birthday bonus after one year of service Employee Assistance Programme Annual health assessments Company pension Free on-site parking Working Hours & Location Monday to Thursday: 08 00 Friday: 08 00 39 hours per week, no weekends Office-based role: Nuneaton Ready to take the next step? If you re motivated by targets, enjoy building conversations from scratch and want a sales role where effort is recognised and careers genuinely develop, Click to Apply.

Customer Service Administrator About Rapid Access Established for over 15 years, Rapid Access Ltd is an ever-expanding manufacturing company of Steel Access Panels and Riser doors to the construction industry, operating across 3 facilities in Warwickshire. We are a company dedicated to providing impeccable customer service and believe this is achieved through high levels of employee satisfaction. Rapid Access Ltd is caring, and supportive to our employees, families, local community, and the planet. The Opportunity Rapid Access Ltd is expanding our team and seeking a dedicated Customer Service Administrator. This role offers the opportunity to work in a supportive and positive work environment, with access to training courses for personal development, a monthly bonus scheme following probation, and a unique birthday bonus, while making a difference in an innovative and diverse company. What You ll Be Doing As a Customer Service Administrator, you will be the primary contact for customers with delivery-related enquiries and issues. Your responsibilities will include: Communicating promptly and clearly with customers to provide updates on delivery statuses. Assisting customers with rescheduling deliveries and processing returns. Proactively informing customers of any delays or issues and offering alternative solutions. Answering calls and emails in a timely and professional manner. Raising quotations and processing orders via our in-house system. Scanning, filing, and emailing proof of deliveries (PODs). Offering support to management as required. What We re Looking For Excellent telephone manner and strong customer service skills, both written and verbal. Ability to work independently and as part of a team. Tech Savvy: The ability to use a PC as part of your duties. Minimum of one year of experience in administration and customer service. What You ll Get in Return Increased pay following completion of probation. Monthly bonus scheme following completion of probation. Paid lunch fortnightly and a unique birthday bonus. Employee Assistance Programme (EAP). 25 days annual leave with extra holidays after five years of service. Annual health assessments. Company pension and participation in work events. Christmas shutdown. Working Hours & Location Monday to Thursday: 08 00 Friday: 08 00 39 hours per week, no weekends required Onsite role: Nuneaton (CV11) Ready to take the next step? If you are trustworthy, reliable, and professional with a knack for customer service, we want to hear from you. Apply Now: Click to Apply and start your journey with Rapid Access Ltd, where we not only build access solutions but also foster career success!