PULL&BEAR DEPUTY MANAGER- WHITE CITY Why join Pull&Bear Pull&Bear is part of the Inditex Group and is known for easy, everyday style with a youthful, modern attitude. Our stores bring together trend, comfort and accessibility, creating a space that feels cool, current, welcoming and effortless. You'll join a business that moves fast, stays close to customers, and gives leaders the opportunity to grow through ownership, development and internal progression. About the role As a Deputy Manager, you'll support the General Manager in leading the store with ownership, pace and calm. You'll play a key role in delivering commercial performance, high standards and an excellent customer experience, while building an inclusive, motivating culture. This is a hands-on role with real responsibility. You'll lead from the shop floor, support the GM with day-to-day decision making, and step up to lead the store when needed. What you will be responsible for Supporting the GM to deliver store performance through clear priorities, floor leadership and consistent follow-through. Using KPIs and store insight to take quick action and keep performance on track. Supporting commercial launches and ensuring merchandising reflects best sellers, trends and customer demand. Bringing Pull&Bear's brand DNA to life by maintaining a store that feels modern, easy to shop and consistently customer-ready. Driving strong routines across stock flow, replenishment and stockroom organisation to maintain availability. Maintaining high operational standards across security/shrinkage, cash procedures, health & safety, cleanliness and maintenance follow-up. Coaching and motivating teams on shift, giving regular feedback and addressing issues early and fairly. Supporting recruitment and onboarding, helping to create a great candidate and new starter experience. Supporting succession planning by identifying potential and contributing to development plans. Supporting the planning and delivery of the hours budget, rotas and productivity targets, taking timely action when anything is off track. What we are looking for We're looking for a values-led, customer-focused leader who thrives in a fast-paced environment and is ready to take the next step in store leadership. You will bring: Experience in a fast-paced retail environment in a supervisory or management role. Strong commercial awareness and confidence taking action on the shop floor. A calm, clear leadership style with the ability to motivate and align teams under pressure. Strong standards across operations (stock, shrinkage, cash, compliance). A customer-first mindset and strong awareness of trends and competitors. A commitment to inclusive leadership: building engagement, developing others and creating an environment where people feel respected and supported. Ownership and integrity: you follow through, take responsibility and lead by example. We welcome applications from people with different backgrounds and career paths. If you need adjustments at any stage of the recruitment process, we'll work with you to support you. What we offer Competitive salary 25% employee discount across all Inditex brands Uniform allowance Pension scheme 'More 4 Less' benefits platform with a wide range of discounts Wellbeing support through our collaboration with Retail Trust Development opportunities and internal progression within Pull&Bear and the wider Inditex Group INDINDITEXSM
Sep 28, 2026
Full time
PULL&BEAR DEPUTY MANAGER- WHITE CITY Why join Pull&Bear Pull&Bear is part of the Inditex Group and is known for easy, everyday style with a youthful, modern attitude. Our stores bring together trend, comfort and accessibility, creating a space that feels cool, current, welcoming and effortless. You'll join a business that moves fast, stays close to customers, and gives leaders the opportunity to grow through ownership, development and internal progression. About the role As a Deputy Manager, you'll support the General Manager in leading the store with ownership, pace and calm. You'll play a key role in delivering commercial performance, high standards and an excellent customer experience, while building an inclusive, motivating culture. This is a hands-on role with real responsibility. You'll lead from the shop floor, support the GM with day-to-day decision making, and step up to lead the store when needed. What you will be responsible for Supporting the GM to deliver store performance through clear priorities, floor leadership and consistent follow-through. Using KPIs and store insight to take quick action and keep performance on track. Supporting commercial launches and ensuring merchandising reflects best sellers, trends and customer demand. Bringing Pull&Bear's brand DNA to life by maintaining a store that feels modern, easy to shop and consistently customer-ready. Driving strong routines across stock flow, replenishment and stockroom organisation to maintain availability. Maintaining high operational standards across security/shrinkage, cash procedures, health & safety, cleanliness and maintenance follow-up. Coaching and motivating teams on shift, giving regular feedback and addressing issues early and fairly. Supporting recruitment and onboarding, helping to create a great candidate and new starter experience. Supporting succession planning by identifying potential and contributing to development plans. Supporting the planning and delivery of the hours budget, rotas and productivity targets, taking timely action when anything is off track. What we are looking for We're looking for a values-led, customer-focused leader who thrives in a fast-paced environment and is ready to take the next step in store leadership. You will bring: Experience in a fast-paced retail environment in a supervisory or management role. Strong commercial awareness and confidence taking action on the shop floor. A calm, clear leadership style with the ability to motivate and align teams under pressure. Strong standards across operations (stock, shrinkage, cash, compliance). A customer-first mindset and strong awareness of trends and competitors. A commitment to inclusive leadership: building engagement, developing others and creating an environment where people feel respected and supported. Ownership and integrity: you follow through, take responsibility and lead by example. We welcome applications from people with different backgrounds and career paths. If you need adjustments at any stage of the recruitment process, we'll work with you to support you. What we offer Competitive salary 25% employee discount across all Inditex brands Uniform allowance Pension scheme 'More 4 Less' benefits platform with a wide range of discounts Wellbeing support through our collaboration with Retail Trust Development opportunities and internal progression within Pull&Bear and the wider Inditex Group INDINDITEXSM
Commercial Manager (Menswear) Zara Glasgow Fort Glasgow Fort Shopping Park, Glasgow Full-Time Permanent Position About the Role At Zara, our Commercial Managers play a key role in driving the success of their department through strong product knowledge, commercial awareness, visual excellence, and people leadership. We are looking for an experienced Commercial Manager to lead our Menswear department in our Glasgow Fort store. This role is ideal for someone who thrives in a fast-paced retail environment, has a strong eye for product and presentation, and enjoys developing high-performing teams. Working closely with the General Manager and Department Managers, you will be responsible for delivering an exceptional customer experience while ensuring the department remains commercially focused, visually inspiring, and operationally efficient. What You'll Be Doing Commercial & Visual Leadership Drive the commercial performance of the Menswear department through effective product management and visual merchandising. Ensure floor layouts and product presentations align with Zara standards and commercial objectives. Promote new collections and key fashion launches effectively. Analyse daily, weekly, and monthly commercial reports to identify opportunities and implement action plans. Manage in-store layouts, fixtures, tables, wall displays, and mannequins to maintain a strong brand image. Monitor stock availability across clothing, footwear, accessories, and fragrances. Stay informed on fashion trends, customer preferences, and competitor activity. Store Operations Partner with the Operations Manager to ensure digital tools and in-store technology are used effectively. Monitor stock levels and communicate product requirements to senior management. Oversee operational processes relating to stock, warehouse organisation, replenishment, and reporting. Promote adherence to company policies, procedures, and standards. Lead by example and support a positive and inclusive store culture. People Development Coach, mentor, and develop the commercial team to achieve their full potential. Support onboarding and training for new starters. Identify future talent and contribute to succession planning within the store. Create an engaging environment where colleagues can develop and grow their careers. Customer Experience Deliver a high standard of customer service through strong product knowledge and commercial awareness. Support the team in providing styling advice and alternative product solutions. Drive customer engagement through Zara's services and in-store technology. Health, Safety & Sustainability Ensure excellent housekeeping standards throughout the department. Maintain compliance with company health and safety policies. Actively promote Zara's sustainability initiatives and support environmentally responsible practices. What We're Looking For Experience Previous management experience within fashion retail. Strong visual merchandising experience in a fast-paced retail environment. Commercial awareness with the ability to analyse reports and act on results. Experience leading and developing teams. Skills Strong leadership and coaching abilities. Commercial mindset with excellent analytical skills. Creative eye for visual presentation and product placement. Organised with effective time management and delegation skills. Strong problem-solving ability and initiative. Excellent communication and interpersonal skills. Ability to remain calm and effective in a fast-moving environment. Numerate and confident working with commercial reporting. Why Join Zara? At Zara, we put our people at the heart of everything we do. You'll be part of a dynamic, fashion-focused business where no two days are the same. We offer opportunities to learn, grow, and develop your career within one of the world's leading fashion retailers.
Sep 28, 2026
Full time
Commercial Manager (Menswear) Zara Glasgow Fort Glasgow Fort Shopping Park, Glasgow Full-Time Permanent Position About the Role At Zara, our Commercial Managers play a key role in driving the success of their department through strong product knowledge, commercial awareness, visual excellence, and people leadership. We are looking for an experienced Commercial Manager to lead our Menswear department in our Glasgow Fort store. This role is ideal for someone who thrives in a fast-paced retail environment, has a strong eye for product and presentation, and enjoys developing high-performing teams. Working closely with the General Manager and Department Managers, you will be responsible for delivering an exceptional customer experience while ensuring the department remains commercially focused, visually inspiring, and operationally efficient. What You'll Be Doing Commercial & Visual Leadership Drive the commercial performance of the Menswear department through effective product management and visual merchandising. Ensure floor layouts and product presentations align with Zara standards and commercial objectives. Promote new collections and key fashion launches effectively. Analyse daily, weekly, and monthly commercial reports to identify opportunities and implement action plans. Manage in-store layouts, fixtures, tables, wall displays, and mannequins to maintain a strong brand image. Monitor stock availability across clothing, footwear, accessories, and fragrances. Stay informed on fashion trends, customer preferences, and competitor activity. Store Operations Partner with the Operations Manager to ensure digital tools and in-store technology are used effectively. Monitor stock levels and communicate product requirements to senior management. Oversee operational processes relating to stock, warehouse organisation, replenishment, and reporting. Promote adherence to company policies, procedures, and standards. Lead by example and support a positive and inclusive store culture. People Development Coach, mentor, and develop the commercial team to achieve their full potential. Support onboarding and training for new starters. Identify future talent and contribute to succession planning within the store. Create an engaging environment where colleagues can develop and grow their careers. Customer Experience Deliver a high standard of customer service through strong product knowledge and commercial awareness. Support the team in providing styling advice and alternative product solutions. Drive customer engagement through Zara's services and in-store technology. Health, Safety & Sustainability Ensure excellent housekeeping standards throughout the department. Maintain compliance with company health and safety policies. Actively promote Zara's sustainability initiatives and support environmentally responsible practices. What We're Looking For Experience Previous management experience within fashion retail. Strong visual merchandising experience in a fast-paced retail environment. Commercial awareness with the ability to analyse reports and act on results. Experience leading and developing teams. Skills Strong leadership and coaching abilities. Commercial mindset with excellent analytical skills. Creative eye for visual presentation and product placement. Organised with effective time management and delegation skills. Strong problem-solving ability and initiative. Excellent communication and interpersonal skills. Ability to remain calm and effective in a fast-moving environment. Numerate and confident working with commercial reporting. Why Join Zara? At Zara, we put our people at the heart of everything we do. You'll be part of a dynamic, fashion-focused business where no two days are the same. We offer opportunities to learn, grow, and develop your career within one of the world's leading fashion retailers.
Zara Home in the United Kingdom is seeking a General Manager to lead the store with pace and ownership, delivering strong commercial results while fostering an inclusive culture and exceptional customer experiences. You will lead from the shop floor, translate brand storytelling into everyday service and ensure teams connect with customers through confident product knowledge. The role requires hands-on leadership in a fast-moving environment.
Sep 28, 2026
Full time
Zara Home in the United Kingdom is seeking a General Manager to lead the store with pace and ownership, delivering strong commercial results while fostering an inclusive culture and exceptional customer experiences. You will lead from the shop floor, translate brand storytelling into everyday service and ensure teams connect with customers through confident product knowledge. The role requires hands-on leadership in a fast-moving environment.
ZARA HOME GENERAL MANAGER Why join Zara Home Zara Home is part of the Inditex Group and brings design-led homeware and lifestyle collections to customers with a strong sense of aesthetics, quality and attention to detail.Customer experience is central to Zara Home , understanding customers' needs, their vision and their story, and helping them create spaces that feel personal and memorable.You'll join a business that moves fast, stays close to customers, and supports growth through ownership, development and internal progression. About the role As a General Manager, you'll lead the store with ownership, pace and calm , delivering strong commercial results while creating an inclusive team culture and an exceptional customer experience. This is a fast-moving environment where attention to detail matters. You'll lead from the shop floor, bringing Zara Home's aesthetic and product storytelling to life and ensuring teams connect with customers through confident product knowledge and thoughtful service. What you will be responsible for Owning the store's end-to-end performance, delivering sales, productivity and profitability through clear priorities and consistent execution. Using KPIs and insight to act quickly, adapting plans as trading patterns and priorities shift. Driving commercial launches and seasonal storytelling with discipline and follow-through. Bringing Zara Home's brand DNA to life through inspiring visual standards, strong merchandising and meaningful product stories. Ensuring strong operational routines across stock flow and replenishment, stockroom organisation, and store standards. Maintaining high standards across security/shrinkage, cash procedures, health & safety, cleanliness, and maintenance follow-up. Building an inclusive, motivating culture with clear expectations, regular feedback and consistent performance standards. Recruiting inclusively, developing leaders, and building succession plans that create a strong talent pipeline. Managing hours budgets and rotas to ensure the right support is in place at the right time. What we are looking for We're looking for a values-led retail leader who thrives in a fast-moving environment and leads through customer connection, strong standards and people development. You will bring: Proven experience leading a fast-paced retail operation with a strong customer experience focus. Strong commercial confidence and a track record of improving performance through people-led leadership. A visible, hands on leadership style - calm, fair and decisive under pressure. Strong operational standards across stock, shrinkage, cash and compliance. Strong interest in interiors, design and trends, with the ability to translate customer needs into solutions. A commitment to inclusive leadership: building engagement, developing others and creating an environment where people feel respected and supported. Ownership and integrity - you take responsibility, act early, and build trust through consistent actions. We welcome applications from leaders with different backgrounds and career paths. If you need adjustments at any stage of the recruitment process, we'll work with you to support you. What we offer Competitive salary 25% employee discount across all Inditex brands Uniform allowance Pension scheme 'More 4 Less' benefits platform with a wide range of discounts Wellbeing support through our collaboration with Retail Trust Strong development opportunities and internal progression within Zara Home and the wider Inditex Group
Sep 28, 2026
Full time
ZARA HOME GENERAL MANAGER Why join Zara Home Zara Home is part of the Inditex Group and brings design-led homeware and lifestyle collections to customers with a strong sense of aesthetics, quality and attention to detail.Customer experience is central to Zara Home , understanding customers' needs, their vision and their story, and helping them create spaces that feel personal and memorable.You'll join a business that moves fast, stays close to customers, and supports growth through ownership, development and internal progression. About the role As a General Manager, you'll lead the store with ownership, pace and calm , delivering strong commercial results while creating an inclusive team culture and an exceptional customer experience. This is a fast-moving environment where attention to detail matters. You'll lead from the shop floor, bringing Zara Home's aesthetic and product storytelling to life and ensuring teams connect with customers through confident product knowledge and thoughtful service. What you will be responsible for Owning the store's end-to-end performance, delivering sales, productivity and profitability through clear priorities and consistent execution. Using KPIs and insight to act quickly, adapting plans as trading patterns and priorities shift. Driving commercial launches and seasonal storytelling with discipline and follow-through. Bringing Zara Home's brand DNA to life through inspiring visual standards, strong merchandising and meaningful product stories. Ensuring strong operational routines across stock flow and replenishment, stockroom organisation, and store standards. Maintaining high standards across security/shrinkage, cash procedures, health & safety, cleanliness, and maintenance follow-up. Building an inclusive, motivating culture with clear expectations, regular feedback and consistent performance standards. Recruiting inclusively, developing leaders, and building succession plans that create a strong talent pipeline. Managing hours budgets and rotas to ensure the right support is in place at the right time. What we are looking for We're looking for a values-led retail leader who thrives in a fast-moving environment and leads through customer connection, strong standards and people development. You will bring: Proven experience leading a fast-paced retail operation with a strong customer experience focus. Strong commercial confidence and a track record of improving performance through people-led leadership. A visible, hands on leadership style - calm, fair and decisive under pressure. Strong operational standards across stock, shrinkage, cash and compliance. Strong interest in interiors, design and trends, with the ability to translate customer needs into solutions. A commitment to inclusive leadership: building engagement, developing others and creating an environment where people feel respected and supported. Ownership and integrity - you take responsibility, act early, and build trust through consistent actions. We welcome applications from leaders with different backgrounds and career paths. If you need adjustments at any stage of the recruitment process, we'll work with you to support you. What we offer Competitive salary 25% employee discount across all Inditex brands Uniform allowance Pension scheme 'More 4 Less' benefits platform with a wide range of discounts Wellbeing support through our collaboration with Retail Trust Strong development opportunities and internal progression within Zara Home and the wider Inditex Group
Overview We are currently looking for In Store Visual Commercial Managers in Ladies wear and Kidswear to lead our visuals in store. This role will be based in one of our London Zara Stores. ZARA Product Manager Ladieswear and Kidswear About us Inditex is a global fashion retail group behind brands including Zara, Massimo Dutti, Pull&Bear, Bershka, Stradivarius, Oysho, Lefties and Zara Home. Zara is pace, product and precision. We bring trend-led collections to life fast-powered by sharp store teams who read the customer, react in real time, and turn insight into impact on the shop floor. The role As a Product Manager, your purpose is clear: maximise sales through strong analysis and product strategy, adapting national guidelines to your store, your market and your customer. This is a full-time, store-based role, reporting to the Store Manager / Deputy Store Manager. Responsibilities Build a strong weekly + weekend commercial strategy with Pilot Manager and Regional Support, aligned to country direction and tailored to your store profile. Lead commercial actions and workshops and drive implementation at pace. Own analysis across all categories, using daily/weekly trading to plan ahead. Plan and deliver newness launches (collections and lines), ensuring the floor is merchandised to guidelines and standards. Keep one eye on trends and competitors, feeding back to Store Director / National / Product teams. Be confident with commercial tools (Ranking, 78, Retail App, alerts, ITX stock, delivery app) and use them to hit budgets. Manage destocking and capacity devolutions to protect a commercial, active stockroom. Drive customer experience projects and the KPIs that measure them. Develop the team: train, spot potential, support progression-always leading by example on service and standards. Be an ambassador for sustainability, keeping the store informed and supporting innovation in this area. Qualifications Previous fashion retail experience in similar roles. Merchandising experience (ideally in a similar environment) + strong customer service. Proven record of creating and implementing successful commercial actions. Strong commercial mindset: numeracy, communication and presentation skills. A change-ready attitude: tech-forward, adaptable, results-driven, resilient under pressure. Mindset You're product-obsessed and commercially sharp-you read the numbers, spot the opportunity, and turn insight into a clear plan that lifts performance. You move fast, bring others with you, and keep standards high without losing the customer. A calm operator under pressure, you're the person who makes newness land better-and makes the store win. Benefits Competitive salary 25% staff discount More4Less benefits scheme Refer a Friend programme Internal promotion opportunities Inclusion Inditex is an equal opportunities employer, committed to diversity, multiculturalism, and an inclusive culture. Apply now to lead Zara's commercial strategy-turning product insight into action, and action into results.
Sep 28, 2026
Full time
Overview We are currently looking for In Store Visual Commercial Managers in Ladies wear and Kidswear to lead our visuals in store. This role will be based in one of our London Zara Stores. ZARA Product Manager Ladieswear and Kidswear About us Inditex is a global fashion retail group behind brands including Zara, Massimo Dutti, Pull&Bear, Bershka, Stradivarius, Oysho, Lefties and Zara Home. Zara is pace, product and precision. We bring trend-led collections to life fast-powered by sharp store teams who read the customer, react in real time, and turn insight into impact on the shop floor. The role As a Product Manager, your purpose is clear: maximise sales through strong analysis and product strategy, adapting national guidelines to your store, your market and your customer. This is a full-time, store-based role, reporting to the Store Manager / Deputy Store Manager. Responsibilities Build a strong weekly + weekend commercial strategy with Pilot Manager and Regional Support, aligned to country direction and tailored to your store profile. Lead commercial actions and workshops and drive implementation at pace. Own analysis across all categories, using daily/weekly trading to plan ahead. Plan and deliver newness launches (collections and lines), ensuring the floor is merchandised to guidelines and standards. Keep one eye on trends and competitors, feeding back to Store Director / National / Product teams. Be confident with commercial tools (Ranking, 78, Retail App, alerts, ITX stock, delivery app) and use them to hit budgets. Manage destocking and capacity devolutions to protect a commercial, active stockroom. Drive customer experience projects and the KPIs that measure them. Develop the team: train, spot potential, support progression-always leading by example on service and standards. Be an ambassador for sustainability, keeping the store informed and supporting innovation in this area. Qualifications Previous fashion retail experience in similar roles. Merchandising experience (ideally in a similar environment) + strong customer service. Proven record of creating and implementing successful commercial actions. Strong commercial mindset: numeracy, communication and presentation skills. A change-ready attitude: tech-forward, adaptable, results-driven, resilient under pressure. Mindset You're product-obsessed and commercially sharp-you read the numbers, spot the opportunity, and turn insight into a clear plan that lifts performance. You move fast, bring others with you, and keep standards high without losing the customer. A calm operator under pressure, you're the person who makes newness land better-and makes the store win. Benefits Competitive salary 25% staff discount More4Less benefits scheme Refer a Friend programme Internal promotion opportunities Inclusion Inditex is an equal opportunities employer, committed to diversity, multiculturalism, and an inclusive culture. Apply now to lead Zara's commercial strategy-turning product insight into action, and action into results.
Inditex, owner of Zara, seeks a Product Manager to maximise store sales through informed product strategy and strong analysis. This is a full-time, store-based role reporting to the Store Manager. You will adapt national guidelines to your London store and customer. You will own weekly commercial planning, lead actions and workshops, and drive execution at pace while monitoring trends, and leveraging tools to hit budgets. The role focuses on customer experience and sustainability.
Sep 28, 2026
Full time
Inditex, owner of Zara, seeks a Product Manager to maximise store sales through informed product strategy and strong analysis. This is a full-time, store-based role reporting to the Store Manager. You will adapt national guidelines to your London store and customer. You will own weekly commercial planning, lead actions and workshops, and drive execution at pace while monitoring trends, and leveraging tools to hit budgets. The role focuses on customer experience and sustainability.
Operations Deputy Manager Maternity Cover (Full-Time)ZARA Reporting to: Operations Department Manager / Department Manager / General Manager About the Role We are looking for an organised, proactive and people-focused Operations Deputy Manager to support our store leadership team in delivering exceptional operational standards across both back and front of house. In this role, you will help ensure the store runs efficiently by overseeing stock flow, operational processes, cash desk standards, store systems and team support. You will play a key part in creating a safe, organised and customer-ready environment while supporting and developing colleagues to achieve operational excellence. This is an excellent opportunity for someone who thrives in a fast-paced retail environment, enjoys solving problems and is passionate about supporting people and processes. What You'll Be Doing Store Operations & Organisation Support smooth stock flow, including deliveries, replenishment, stockroom standards and ongoing organisation. Support online processes including SINT, Store Mode and Click & Collect, ensuring all daily deadlines are met. Assist with stock takes across departments, ensuring preparation and execution are completed accurately and efficiently. Maintain store technology and systems, including POS/RFID, iPods, iPads and Bluebirds, providing troubleshooting support and team guidance where required. Review operational reports and key performance indicators, supporting actions to improve efficiency and performance. Support daily front-of-house operations, including fitting room organisation, queue management and cash desk coverage. Assist with store supply ordering, ensuring appropriate stock levels are maintained within budget. Security Procedures & Cash Standards Support the management team in ensuring security and cash handling procedures are consistently followed. Ensure cash desk standards are maintained across purchases, refunds, exchanges, transfers, faulty items and held products. Open and close cash desks when required and support training for cashiers and managers. Monitor cash discrepancies and escalated issues appropriately. Support banking routines and follow up on incidents raised by the Loss Prevention team. Manage and monitor change requests as required. Training, Development & Team Support Promote company policies, the Code of Conduct and best practice through positive leadership and role modelling. Support leaders in identifying talent and succession opportunities within the team. Assist with development conversations, one-to-ones and development plans, helping colleagues reach their full potential. Support the implementation of new operational processes and projects through effective training and coaching. Customer Service, Health & Safety Ensure every customer receives a welcoming and high-quality service experience. Resolve customer concerns confidently and professionally, particularly regarding returns and refunds. Apply return policies consistently and fairly. Maintain excellent housekeeping standards across the store. Support the reporting and escalation of accidents, hazards and operational risks. Follow safe working practices and comply with all Health & Safety requirements. What We're Looking For Experience working in a retail operations, supervisory or management role. Strong organisational skills with excellent attention to detail. Ability to prioritise effectively and remain calm in a fast-paced environment. A reliable and consistent approach to processes, procedures and deadlines. Strong communication and relationship-building skills. Confidence in supporting and coaching others. Emotionally intelligent with the ability to handle sensitive or challenging situations professionally. A proactive, solutions-focused mindset with a willingness to learn and develop. Confidence working with retail systems, operational reporting and numerical data. Why Join Us? Opportunity to develop your retail leadership career. Ongoing training and development opportunities. Collaborative and supportive team environment. Dynamic and fast-paced retail setting where no two days are the same. The chance to make a real impact on store performance, team development and customer experience. INDINDITEXSV
Sep 28, 2026
Full time
Operations Deputy Manager Maternity Cover (Full-Time)ZARA Reporting to: Operations Department Manager / Department Manager / General Manager About the Role We are looking for an organised, proactive and people-focused Operations Deputy Manager to support our store leadership team in delivering exceptional operational standards across both back and front of house. In this role, you will help ensure the store runs efficiently by overseeing stock flow, operational processes, cash desk standards, store systems and team support. You will play a key part in creating a safe, organised and customer-ready environment while supporting and developing colleagues to achieve operational excellence. This is an excellent opportunity for someone who thrives in a fast-paced retail environment, enjoys solving problems and is passionate about supporting people and processes. What You'll Be Doing Store Operations & Organisation Support smooth stock flow, including deliveries, replenishment, stockroom standards and ongoing organisation. Support online processes including SINT, Store Mode and Click & Collect, ensuring all daily deadlines are met. Assist with stock takes across departments, ensuring preparation and execution are completed accurately and efficiently. Maintain store technology and systems, including POS/RFID, iPods, iPads and Bluebirds, providing troubleshooting support and team guidance where required. Review operational reports and key performance indicators, supporting actions to improve efficiency and performance. Support daily front-of-house operations, including fitting room organisation, queue management and cash desk coverage. Assist with store supply ordering, ensuring appropriate stock levels are maintained within budget. Security Procedures & Cash Standards Support the management team in ensuring security and cash handling procedures are consistently followed. Ensure cash desk standards are maintained across purchases, refunds, exchanges, transfers, faulty items and held products. Open and close cash desks when required and support training for cashiers and managers. Monitor cash discrepancies and escalated issues appropriately. Support banking routines and follow up on incidents raised by the Loss Prevention team. Manage and monitor change requests as required. Training, Development & Team Support Promote company policies, the Code of Conduct and best practice through positive leadership and role modelling. Support leaders in identifying talent and succession opportunities within the team. Assist with development conversations, one-to-ones and development plans, helping colleagues reach their full potential. Support the implementation of new operational processes and projects through effective training and coaching. Customer Service, Health & Safety Ensure every customer receives a welcoming and high-quality service experience. Resolve customer concerns confidently and professionally, particularly regarding returns and refunds. Apply return policies consistently and fairly. Maintain excellent housekeeping standards across the store. Support the reporting and escalation of accidents, hazards and operational risks. Follow safe working practices and comply with all Health & Safety requirements. What We're Looking For Experience working in a retail operations, supervisory or management role. Strong organisational skills with excellent attention to detail. Ability to prioritise effectively and remain calm in a fast-paced environment. A reliable and consistent approach to processes, procedures and deadlines. Strong communication and relationship-building skills. Confidence in supporting and coaching others. Emotionally intelligent with the ability to handle sensitive or challenging situations professionally. A proactive, solutions-focused mindset with a willingness to learn and develop. Confidence working with retail systems, operational reporting and numerical data. Why Join Us? Opportunity to develop your retail leadership career. Ongoing training and development opportunities. Collaborative and supportive team environment. Dynamic and fast-paced retail setting where no two days are the same. The chance to make a real impact on store performance, team development and customer experience. INDINDITEXSV
ZARA in the United Kingdom is seeking an organised Operations Deputy Manager on a maternity cover basis to support our store leadership team. You will help run stock flow, cash desk processes and front- and back-of-house operations to deliver an exceptional customer experience. You will lead with positive role modelling, coach colleagues, review operational reports and KPIs, and ensure compliance with security and health and safety requirements.
Sep 28, 2026
Full time
ZARA in the United Kingdom is seeking an organised Operations Deputy Manager on a maternity cover basis to support our store leadership team. You will help run stock flow, cash desk processes and front- and back-of-house operations to deliver an exceptional customer experience. You will lead with positive role modelling, coach colleagues, review operational reports and KPIs, and ensure compliance with security and health and safety requirements.
Zara Battersea Power Station is seeking a Deputy Operations Manager (Front of House) to lead store operations, develop the team and deliver outstanding customer experiences in a fast-paced flagship environment. You will oversee front-of-house disciplines, drive KPIs, manage scheduling and training, and collaborate with back-of-house colleagues to ensure seamless service and operational excellence across the store in London.
Sep 26, 2026
Full time
Zara Battersea Power Station is seeking a Deputy Operations Manager (Front of House) to lead store operations, develop the team and deliver outstanding customer experiences in a fast-paced flagship environment. You will oversee front-of-house disciplines, drive KPIs, manage scheduling and training, and collaborate with back-of-house colleagues to ensure seamless service and operational excellence across the store in London.