Parliamentary Digital Services

The Opportunity This role of the Director of Business Management leads the Digital Service' strategic business planning, leading and working closely with the following teams to maintain a strong grasp on governance, performance, resource management, and risk management. The Director of Business Management is responsible for developing and implementing strategic plans that support the wider organisation objectives, recognising that effective Finance and HR support is fundamental to success. responsible for the operations of a large and complex bi-cameral department through a period of significant change. responsible for strategic business and financial planning and reporting, including alignment with House-wide strategies, the preparation of business plans, responsibility for the challenge and assurance process, the monitoring of PDS' performance, annual budgets and complement. to provide strategic advice, analysis, challenge and support to the Managing Director and Chief Information Officer and contribute and influence actively as a member of the leadership team. Coordination of PDS engagement with audit and oversight of risk management and reporting, working with working in tandem with the risk owners across PDS and in both Houses. supervision of business continuity and disaster recovery planning for PDS including representing PDS at the Business Resilience Board overseeing any organisational and process changes, providing strategic leadership to the change process and the coordination of actions as required, particularly in relation to key priorities, policies and services. What You Need ability to lead, manage, develop and motivate teams to deliver high-quality services and sustainable change while promoting a culture of diversity and inclusion. Excellent communication skills with the ability to communicate simply, clearly, engagingly and authoritatively, in person and in writing at all levels. experience of setting objectives and making decisions at the appropriate time, effectively planning financial and resource implications, considering the needs of the situation, priorities, constraints and the availability of necessary information. ability to think and plan strategically, using critical thinking to solve complex problems and plan across multiple horizons to deliver tactical and strategic change initiatives in a context where priorities evolve at pace. a successful track record of influencing, giving professional advice to and building effective and productive working relationships with senior management, leaders and internal and external stakeholders. skills in planning, organising and delivering complex, multiple activities; a proven track record of leading on strategy development, business planning and the implementation and integration of initiatives, projects and policies across different business units. the ability to pass security clearance, backed by the right to work in the UK About The Team Business Management and Corporate Governance is a a central team that supports the management of the Digital Service within a complex bicameral governance landscape. The team is headed up by the Director of Business Management and Corporate Governance, who is part of the PDS Senior Leadership team, and works collaboratively with the MD/CIO and Management Board to ensure effective corporate performance reporting across the two Houses. This includes management and coordination of engagement with internal audit and compliance with business and workforce and finance management and reporting practice. The team are responsible for providing business management services for PDS including communications, learning and development, accommodation, health and safety, office support and other team services. About Us UK Parliament is steeped in history and tradition. It is an important part of UK life and we need to ensure as many people as possible can engage with its work. This is why we are at the start of a huge transformation programme powered by technology. The Parliamentary Digital Service (PDS) works with the House of Commons and the House of Lords with all their IT and digital needs. We are here to realise the digital ambitions of a modern Parliament and welcome you to join us in building a digital democracy. Our Package Please refer to our Candidate Information Pack for a full list of our benefits which include: up to 35 days annual leave in addition to bank holidays generous maternity pay policy up to 6 months full pay great pension scheme options (contributory and non-contributory) on-site subsidised gym, nursery, catering, post office, travel office and GP flexible options including hybrid working and family friendly policies How To Apply Please make sure you're clear on the requirements of the role. These can be found in the Job Description and Candidate Information Pack. You will need to upload your CV and attach a Cover Letter which details your ambitions for applying to the role and why you are suitable for this position. Please reference the criterions on the Job Description. Cover letter should be 1000 words max. Our application process is anonymous, so please remove any personal information from it. Apply By: Interviews: 24th March 2025 Format: Panel Interview (Remote) Our Culture For our people, we provide an amazing opportunity to bring their talents to an institution that sits right at the heart of society in the UK. We are helping to change UK Parliament and strengthen democracy. What matters here is your potential for growth and your commitment to playing your part in our ongoing success. We are passionate about providing an environment which promotes inclusion, diversity and equality. Regardless of your age, gender, ethnicity, beliefs or any of the other things that make you, you. We welcome applications from people who feel under-represented in the workforce. This includes those who may feel disadvantaged because of their socioeconomic circumstances.

The Opportunity This is work of national importance. Join the Parliamentary Digital Service as a Senior Developer and what you do will make UK democracy function better, more efficiently and more transparently. And this couldn't be more vital - you'll be writing and maintaining systems that allow us to deliver better services to all Members of Parliament, and for the activities of the UK Parliament to be better scrutinised and understood by the public. Joining a diverse and multidisciplinary team, you'll be involved in many complex issues, helping to refine the systems that Members used to vote in both the House of Commons and the House of Lords, improving the tabling systems that allow MPs to submit questions, and much more. Using your technical experience and high-quality programming skills, you'll be ready to communicate clearly across different disciplines, with your digital colleagues, and to other stakeholders throughout Parliament. But your work won't stop there. Among your other responsibilities, you'll: write high-quality code and develop new software or evolve existing applications to meet internal and external customer needs peer-review code and ensure the highest standards and correct policies are followed in your work have a proactive and considered approach to technical debt, and strive for a culture of technical longevity over short-term gains deploy tactical decisions where necessary while keeping focused on long-term strategic goals and aiming to mitigate debt when possible work collaboratively with colleagues across disciplines including (but not limited to) test, DevOps, delivery, design, user research and performance analysis work with others to build a strong sense of requirements and ensure the work developed meets the needs of internal and external customers What You Need If you can collaborate with others to review specifications and use these to design, code, test and document programs or scripts of medium to high complexity, then we want to hear from you. You should also have: proven experience across C#, .NET Core and .NET Framework, web frameworks including MVC and Web API, SQL / SQL Server with proven experience in designing database schemas to satisfy data storage and retrieval requirements, designing and creating RESTful APIs, performing profiling of applications and writing performant code, Git, abstracting code into core libraries and creating reusable components, debugging and systems analysis, HTML5, CSS / SASS & Javascript and TypeScript, familiarity with a frontend framework such as Angular / React / Vue (Angular preferred) the ability to design systems characterised by medium levels of risk, impact and business or technical complexity, and the skills to select appropriate design standards, methods and tools to ensure they are applied effectively the ability to define the integration build, coordinate build activities across systems and understand how to undertake and support integration-testing activities an understanding of users and their needs, the ability to engage in meaningful interactions with them and the skills to propose design approaches or services to meet their needs a readiness to uphold the values of equality, diversity and inclusion the ability to pass security clearance, backed by the right to work in the UK About The Team You'll be working within the Software Development function, in the Product Directorate within the Parliamentary Digital Service. The Digital Service is a joint department of both Houses of Parliament, providing technology and services to all Parliamentary users. Product is a multi-disciplinary function, and is responsible for developing, supporting and enhancing approximately 70 bespoke digital products used by Parliament. About Us UK Parliament is steeped in history and tradition. It is an important part of UK life and we need to ensure as many people as possible can engage with its work. This is why we are at the start of a huge transformation programme powered by technology. The Parliamentary Digital Service (PDS) works with the House of Commons and the House of Lords with all their IT and digital needs. We are here to realise the digital ambitions of a modern Parliament and welcome you to join us in building a digital democracy. Our Package Please refer to our Candidate Information Pack for a full list of our benefits which include: up to 35 days annual leave in addition to bank holidays generous maternity pay policy up to 6 months full pay great pension scheme options (contributory and non-contributory) on-site subsidised gym, nursery, catering, post office, travel office and GP flexible options including hybrid working and family friendly policies How To Apply Please make sure you're clear on the requirements of the role. These can be found in the Job Description and Candidate Information Pack. You will need to upload your CV to show how you meet up to the first five criterion. Our application process is anonymous, so please remove any personal information from it. Apply By: Interviews: Intro: Informal welcome calls: Wed 5th Mar - Thu 6th Mar 1st Stage: Code testing: Fri 7th Mar - Return test: Thurs 13th MarInvitation to interview: Tue 18th Mar2nd Stage: Interviews/pair programming exercise: Tues 25th Mar - Thu 27th Mar Format: Panel Interview (Remote) Our Culture For our people, we provide an amazing opportunity to bring their talents to an institution that sits right at the heart of society in the UK. We are helping to change UK Parliament and strengthen democracy. What matters here is your potential for growth and your commitment to playing your part in our ongoing success. We are passionate about providing an environment which promotes inclusion, diversity and equality. Regardless of your age, gender, ethnicity, beliefs or any of the other things that make you, you. We welcome applications from people who feel under-represented in the workforce. This includes those who may feel disadvantaged because of their socioeconomic circumstances.

The Opportunity The Local Engagement Officer will be responsible for overseeing key engagement activities in Members constituency offices in and around Wales and the South-West of England. The Local Engagement Officer will provide IT coaching, training, advice and guidance to the offices in their region, through a mix of contact methods, primarily face-to-face but also virtual, email and telephone contact. building relationships with our customers working outside Westminster, delivering communications, engagement and support to Members and their staff to ensure successful roll out of new services, systems and ways of working. delivering both formal in-person and virtual training on a variety of topics, ranging from Office 365 to cyber security, as well as providing informal training and ongoing support by email and over the phone, liaising with Digital Service colleagues where necessary. ensuring that Members and their staff are able to use technology securely, including promoting cyber security best practice as well as encouraging adherence to cyber security policies. working autonomously to track own performance and manage own workload in order to meet set objectives. encouraging users to consider whether the new services and systems could enable them to make beneficial changes to their working practices. What You Need strong customer service ethic, with the ability to work in partnership with a wide range of people, including middle and senior managers, to manage expectations and to handle challenging situations. ability to gather information, analyse processes and recommend courses of action while incorporating the knowledge and views of colleagues, users and suppliers. Excellent influencing, negotiation and facilitation skills; experience working with a range of stakeholders negotiating outcomes that align with programme objectives and priorities. outstanding presentation skills, with the ability to deliver promotional sessions, demonstrate technology and respond to challenging questions whilst under scrutiny from large groups of staff. experience working without close supervision or without close contact with line manager, independently and proactively managing workload, knowing when to escalate issues or decisions appropriately. an understanding of change management approaches, whether through formal theory or an awareness of how to implement change in the workplace. demonstrable commitment to a work environment of mutual trust and respect, where diversity and inclusion is valued. the ability to pass security clearance, backed by the right to work in the UK Please note: - this role will require you to live 10 miles from either of the following regions: Cardiff, Swansea, Bristol. - you must have a full clean driver's licence and use of your own car with appropriate insurance and MOT. About The Team UK Parliament Digital Services is a joint department that supports both the House of Commons and the House of Lords. Together, our team of over 450 dedicated and professional digital colleagues provides technology and intranet services to all Parliamentary users. We're also responsible for the strategic direction of Parliament's digital offering through its Digital Strategy. Day to day, we deliver and manage Parliament's digital platforms, including the website. About Us UK Parliament is steeped in history and tradition. It is an important part of UK life and we need to ensure as many people as possible can engage with its work. This is why we are at the start of a huge transformation programme powered by technology. The Parliamentary Digital Service (PDS) works with the House of Commons and the House of Lords with all their IT and digital needs. We are here to realise the digital ambitions of a modern Parliament and welcome you to join us in building a digital democracy. Our Package Please refer to our Candidate Information Pack for a full list of our benefits which include: up to 35 days annual leave in addition to bank holidays generous maternity pay policy up to 6 months full pay great pension scheme options (contributory and non-contributory) on-site subsidised gym, nursery, catering, post office, travel office and GP flexible options including hybrid working and family friendly policies How To Apply Please make sure you're clear on the requirements of the role. These can be found in the Job Description and Candidate Information Pack. You will need to upload a CV and show how you meet criterions 1, 3 and 4. Our application process is anonymous, so please remove any personal information from your CV. Apply By: Interviews: 3rd/ 4th March 2025 Format: Panel Interview (Remote) Our Culture For our people, we provide an amazing opportunity to bring their talents to an institution that sits right at the heart of society in the UK. We are helping to change UK Parliament and strengthen democracy. What matters here is your potential for growth and your commitment to playing your part in our ongoing success. We are passionate about providing an environment which promotes inclusion, diversity and equality. Regardless of your age, gender, ethnicity, beliefs or any of the other things that make you, you. We welcome applications from people who feel under-represented in the workforce. This includes those who may feel disadvantaged because of their socioeconomic circumstances.

The Opportunity The Local Engagement Officer will be responsible for overseeing key engagement activities in Members constituency offices in and around Wales and the South-West of England. The Local Engagement Officer will provide IT coaching, training, advice and guidance to the offices in their region, through a mix of contact methods, primarily face-to-face but also virtual, email and telephone contact. building relationships with our customers working outside Westminster, delivering communications, engagement and support to Members and their staff to ensure successful roll out of new services, systems and ways of working. delivering both formal in-person and virtual training on a variety of topics, ranging from Office 365 to cyber security, as well as providing informal training and ongoing support by email and over the phone, liaising with Digital Service colleagues where necessary. ensuring that Members and their staff are able to use technology securely, including promoting cyber security best practice as well as encouraging adherence to cyber security policies. working autonomously to track own performance and manage own workload in order to meet set objectives. encouraging users to consider whether the new services and systems could enable them to make beneficial changes to their working practices. What You Need strong customer service ethic, with the ability to work in partnership with a wide range of people, including middle and senior managers, to manage expectations and to handle challenging situations. ability to gather information, analyse processes and recommend courses of action while incorporating the knowledge and views of colleagues, users and suppliers. Excellent influencing, negotiation and facilitation skills; experience working with a range of stakeholders negotiating outcomes that align with programme objectives and priorities. outstanding presentation skills, with the ability to deliver promotional sessions, demonstrate technology and respond to challenging questions whilst under scrutiny from large groups of staff. experience working without close supervision or without close contact with line manager, independently and proactively managing workload, knowing when to escalate issues or decisions appropriately. an understanding of change management approaches, whether through formal theory or an awareness of how to implement change in the workplace. demonstrable commitment to a work environment of mutual trust and respect, where diversity and inclusion is valued. the ability to pass security clearance, backed by the right to work in the UK Please note: - this role will require you to live 10 miles from either of the following regions: Cardiff, Swansea, Bristol. - you must have a full clean driver's licence and use of your own car with appropriate insurance and MOT. About The Team UK Parliament Digital Services is a joint department that supports both the House of Commons and the House of Lords. Together, our team of over 450 dedicated and professional digital colleagues provides technology and intranet services to all Parliamentary users. We're also responsible for the strategic direction of Parliament's digital offering through its Digital Strategy. Day to day, we deliver and manage Parliament's digital platforms, including the website. About Us UK Parliament is steeped in history and tradition. It is an important part of UK life and we need to ensure as many people as possible can engage with its work. This is why we are at the start of a huge transformation programme powered by technology. The Parliamentary Digital Service (PDS) works with the House of Commons and the House of Lords with all their IT and digital needs. We are here to realise the digital ambitions of a modern Parliament and welcome you to join us in building a digital democracy. Our Package Please refer to our Candidate Information Pack for a full list of our benefits which include: up to 35 days annual leave in addition to bank holidays generous maternity pay policy up to 6 months full pay great pension scheme options (contributory and non-contributory) on-site subsidised gym, nursery, catering, post office, travel office and GP flexible options including hybrid working and family friendly policies How To Apply Please make sure you're clear on the requirements of the role. These can be found in the Job Description and Candidate Information Pack. You will need to upload a CV and show how you meet criterions 1, 3 and 4. Our application process is anonymous, so please remove any personal information from your CV. Apply By: Interviews: 3rd/ 4th March 2025 Format: Panel Interview (Remote) Our Culture For our people, we provide an amazing opportunity to bring their talents to an institution that sits right at the heart of society in the UK. We are helping to change UK Parliament and strengthen democracy. What matters here is your potential for growth and your commitment to playing your part in our ongoing success. We are passionate about providing an environment which promotes inclusion, diversity and equality. Regardless of your age, gender, ethnicity, beliefs or any of the other things that make you, you. We welcome applications from people who feel under-represented in the workforce. This includes those who may feel disadvantaged because of their socioeconomic circumstances.