Head Of Planning & Inventory UK Lead global forecasting and inventory planning strategy for Quince UK Location: London Job Tags: Operations About The Role Head Of Planning & Inventory Uk Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price. Customer satisfaction is our highest priority. True quality is a combination of premium materials and high production standards that everyone can feel good about. We're expert curators that find the very best and bring it to you at the lowest prices. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners. We're committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers. Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You'll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc. Role Overview We're looking for a commercially savvy, analytically minded leader to drive our global forecasting and inventory planning strategy from the UK. This high-impact role will set the vision and lead execution for our end-to-end planning approach-improving product availability, enhancing working capital efficiency, and strengthening vendor alignment across international markets. You'll operate at both the strategic and tactical levels, championing data-led decision-making and collaborating closely with cross-functional teams across supply chain, merchandising, sourcing, and technology. Key Responsibilities Develop and lead a comprehensive forecasting strategy that integrates demand signals, planning inputs, and machine learning to improve accuracy. Oversee forecasting infrastructure and planning systems to boost stock availability, customer experience, and margin efficiency. Achieve material improvement in inventory turnover (minimum 30%) while reducing holding and logistics costs across the warehouse and DC network. Design scalable planning frameworks that connect SKU-level forecasts to broader company KPIs. Partner with UK, EU, and global sourcing teams to ensure forecasts align with supplier capacity, lead times, and risk frameworks. Embed forecasting models into new product launches, marketing campaigns, promotions, and replenishment cycles. Lead the testing, iteration, and rollout of forecasting and planning solutions in a fast-paced, evolving environment. Enhance vendor-facing planning processes to improve trust, responsiveness, and alignment with global manufacturing partners. Basic Qualifications 8-12+ years of experience in forecasting, inventory planning, or supply chain management, ideally within retail, DTC, or marketplace environments. Proven success leading planning and forecasting transformation in a data-rich environment. Strong analytical and strategic thinking skills with the ability to communicate clearly across functions. Demonstrated leadership with cross-functional teams and high comfort operating in fast-paced, entrepreneurial settings. Systems-oriented and commercially focused-capable of balancing growth, efficiency, and risk. Experience collaborating with global suppliers and manufacturers, especially across Asia, Europe, and North America. Preferred Qualifications Experience with implementing or scaling forecasting systems/tools (e.g., Anaplan, NetSuite, or proprietary models). Familiarity with leveraging AI or large language models (LLMs) to enhance forecasting and planning strategies. Track record of improving inventory turnover while reducing holding and logistics costs. Ability to build and scale planning frameworks that connect product-level forecasts to category and business-level performance. Background in transforming vendor-facing planning processes for greater agility and trust. Pay Range £120,000 - £220,000 GBP Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you require reasonable accommodation during any part of the application or interview process, please contact . We are committed to ensuring an inclusive and accessible hiring process for all candidates. At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom-never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.
Nov 19, 2025
Full time
Head Of Planning & Inventory UK Lead global forecasting and inventory planning strategy for Quince UK Location: London Job Tags: Operations About The Role Head Of Planning & Inventory Uk Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price. Customer satisfaction is our highest priority. True quality is a combination of premium materials and high production standards that everyone can feel good about. We're expert curators that find the very best and bring it to you at the lowest prices. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners. We're committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers. Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You'll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc. Role Overview We're looking for a commercially savvy, analytically minded leader to drive our global forecasting and inventory planning strategy from the UK. This high-impact role will set the vision and lead execution for our end-to-end planning approach-improving product availability, enhancing working capital efficiency, and strengthening vendor alignment across international markets. You'll operate at both the strategic and tactical levels, championing data-led decision-making and collaborating closely with cross-functional teams across supply chain, merchandising, sourcing, and technology. Key Responsibilities Develop and lead a comprehensive forecasting strategy that integrates demand signals, planning inputs, and machine learning to improve accuracy. Oversee forecasting infrastructure and planning systems to boost stock availability, customer experience, and margin efficiency. Achieve material improvement in inventory turnover (minimum 30%) while reducing holding and logistics costs across the warehouse and DC network. Design scalable planning frameworks that connect SKU-level forecasts to broader company KPIs. Partner with UK, EU, and global sourcing teams to ensure forecasts align with supplier capacity, lead times, and risk frameworks. Embed forecasting models into new product launches, marketing campaigns, promotions, and replenishment cycles. Lead the testing, iteration, and rollout of forecasting and planning solutions in a fast-paced, evolving environment. Enhance vendor-facing planning processes to improve trust, responsiveness, and alignment with global manufacturing partners. Basic Qualifications 8-12+ years of experience in forecasting, inventory planning, or supply chain management, ideally within retail, DTC, or marketplace environments. Proven success leading planning and forecasting transformation in a data-rich environment. Strong analytical and strategic thinking skills with the ability to communicate clearly across functions. Demonstrated leadership with cross-functional teams and high comfort operating in fast-paced, entrepreneurial settings. Systems-oriented and commercially focused-capable of balancing growth, efficiency, and risk. Experience collaborating with global suppliers and manufacturers, especially across Asia, Europe, and North America. Preferred Qualifications Experience with implementing or scaling forecasting systems/tools (e.g., Anaplan, NetSuite, or proprietary models). Familiarity with leveraging AI or large language models (LLMs) to enhance forecasting and planning strategies. Track record of improving inventory turnover while reducing holding and logistics costs. Ability to build and scale planning frameworks that connect product-level forecasts to category and business-level performance. Background in transforming vendor-facing planning processes for greater agility and trust. Pay Range £120,000 - £220,000 GBP Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you require reasonable accommodation during any part of the application or interview process, please contact . We are committed to ensuring an inclusive and accessible hiring process for all candidates. At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom-never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.
Global Retail Training Designer - FTC Design impactful blended learning programs to enhance global retail team performance Location: London Job Tags: Operations About The Role Global Retail Training Designer London FTC For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others. We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society. Role Purpose The Global Retail Training Designer will be responsible for the design, development, and deployment of blended learning and development solutions across product and capability projects for the Aesop retail population, with a view to close knowledge, skill, and behavioural gaps in accordance with the commercial agenda while keeping the customer and brand values at heart. Success of this role is defined by increasing retail sell-through across a range of retail KPIs and positive ROI. Reporting directly to the Global Retail Training Design Manager, this role is primarily a design role with occasional co-ordination projects as required. Role responsibilities include, but are not limited to - Design and develop blended learning and development solutions that deliver commercial results through the education and engagement of our global retail population aligned to marketing and business objectives. Work closely with key stakeholders such as global marketing, visual merchandising, and retail training & performance teams to ensure well informed, impactful, and engaging learning solutions that are reflective of the commercial priority to the business. Confidently communicate training initiatives, in detail, to various leadership and training teams to launch designed learning content. Co-Ordinate Global Retail Training & Capability communications with an engaging yet informative approach to inspire our Training & Performance teams in markets to initiate local activity. Work closely with the Retail Training & Capability Co-Ordinator to ensure maintenance of existing learning solutions, and programs. Offering guidance and solutions, focused on the end user experience, where required. Liaise with Retail Training & Capability Coordinator to ensure Global Share Point is up to date. Proactively implement necessary design changes based on end user insights. Analyse data relating to learning and development solutions to evidence the impact of the solution through productivity and performance. Co-ordinate quantitative and qualitative results with an aim to share with key stakeholders Successfully manage own diary, in line with multiple project priorities, managing key stakeholder expectations while keeping a calm and considered approach. Approach training design with DE&I at the forefront ensuring we are consistently building inclusive learning solutions. Pro-actively research and suggest new and engaging learning & development trends with a view to elevate future training design. This is a full-time position operating with a hybrid working pattern, attending Aesop's London Bridge-based Head Office three days per week and working remotely on two days per week. This is a fixed-term contract until 30 June 2026. What We Are Looking For Microsoft Office: PowerPoint, Word, Excel, Share Point, Teams, MS Forms, Outlook Significant experience using Articulate 360 Comfortable utilising LMS Functionality (Workday or similar) Adobe Creative Cloud applications Experience within a training & development role (essential) Evidence of working with or designing learning solutions (essential) Commercially minded with a strong knowledge of premium beauty and beauty customer experience (essential) Previous experience working with beauty (skin care and/or fragrance) retail environment at business level (essential) Strong project management skills - organisation, diary planning, managing stakeholder expectations Exceptional writing and proof-reading skills Emotionally intelligent, personable, and inclusive Creativity, enthusiasm, passion, curiosity, organised A team player, someone who enjoys working within a team while also works well autonomously PPTLS (level 3 teaching qualification) or CIPD level 3 or relevant experience (desirable) Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives Commitment to fostering an inclusive and psychologically safe work environment. What's On Offer We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs. Employee benefits include - Flexible, hybrid working pattern Generous product discount allowance and bi-annual complimentary product allocation Paid volunteering allowance for all employees Bonus opportunity based on personal, and business, performance Suite of options to aid development, including complimentary access to LinkedIn Learning, in-house Product and Core skills training and study support opportunities Access to employee assistance programmes, complimentary subscription to Headspace mindfulness app and summer hours options. Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.
Nov 18, 2025
Full time
Global Retail Training Designer - FTC Design impactful blended learning programs to enhance global retail team performance Location: London Job Tags: Operations About The Role Global Retail Training Designer London FTC For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others. We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society. Role Purpose The Global Retail Training Designer will be responsible for the design, development, and deployment of blended learning and development solutions across product and capability projects for the Aesop retail population, with a view to close knowledge, skill, and behavioural gaps in accordance with the commercial agenda while keeping the customer and brand values at heart. Success of this role is defined by increasing retail sell-through across a range of retail KPIs and positive ROI. Reporting directly to the Global Retail Training Design Manager, this role is primarily a design role with occasional co-ordination projects as required. Role responsibilities include, but are not limited to - Design and develop blended learning and development solutions that deliver commercial results through the education and engagement of our global retail population aligned to marketing and business objectives. Work closely with key stakeholders such as global marketing, visual merchandising, and retail training & performance teams to ensure well informed, impactful, and engaging learning solutions that are reflective of the commercial priority to the business. Confidently communicate training initiatives, in detail, to various leadership and training teams to launch designed learning content. Co-Ordinate Global Retail Training & Capability communications with an engaging yet informative approach to inspire our Training & Performance teams in markets to initiate local activity. Work closely with the Retail Training & Capability Co-Ordinator to ensure maintenance of existing learning solutions, and programs. Offering guidance and solutions, focused on the end user experience, where required. Liaise with Retail Training & Capability Coordinator to ensure Global Share Point is up to date. Proactively implement necessary design changes based on end user insights. Analyse data relating to learning and development solutions to evidence the impact of the solution through productivity and performance. Co-ordinate quantitative and qualitative results with an aim to share with key stakeholders Successfully manage own diary, in line with multiple project priorities, managing key stakeholder expectations while keeping a calm and considered approach. Approach training design with DE&I at the forefront ensuring we are consistently building inclusive learning solutions. Pro-actively research and suggest new and engaging learning & development trends with a view to elevate future training design. This is a full-time position operating with a hybrid working pattern, attending Aesop's London Bridge-based Head Office three days per week and working remotely on two days per week. This is a fixed-term contract until 30 June 2026. What We Are Looking For Microsoft Office: PowerPoint, Word, Excel, Share Point, Teams, MS Forms, Outlook Significant experience using Articulate 360 Comfortable utilising LMS Functionality (Workday or similar) Adobe Creative Cloud applications Experience within a training & development role (essential) Evidence of working with or designing learning solutions (essential) Commercially minded with a strong knowledge of premium beauty and beauty customer experience (essential) Previous experience working with beauty (skin care and/or fragrance) retail environment at business level (essential) Strong project management skills - organisation, diary planning, managing stakeholder expectations Exceptional writing and proof-reading skills Emotionally intelligent, personable, and inclusive Creativity, enthusiasm, passion, curiosity, organised A team player, someone who enjoys working within a team while also works well autonomously PPTLS (level 3 teaching qualification) or CIPD level 3 or relevant experience (desirable) Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives Commitment to fostering an inclusive and psychologically safe work environment. What's On Offer We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs. Employee benefits include - Flexible, hybrid working pattern Generous product discount allowance and bi-annual complimentary product allocation Paid volunteering allowance for all employees Bonus opportunity based on personal, and business, performance Suite of options to aid development, including complimentary access to LinkedIn Learning, in-house Product and Core skills training and study support opportunities Access to employee assistance programmes, complimentary subscription to Headspace mindfulness app and summer hours options. Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.
Overview Head Of Travel Retail, UK & ROI - Negotiate retail space and support to maximize brand visibility and sales in the region Location: London Job Tags: Operations About The Role Head Of Travel Retail, UK & ROI We're looking for an ambitious and experienced Head of Travel Retail, UK & ROI, to lead our Travel Retail business in the UK and Ireland! Overall, you will be responsible for managing key retailer partnerships, including negotiations of Avolta UK, Lagardere UK, Aer Rianta Dublin. You will lead a high performing team, as well as have full P&L ownership on sell-out, sell-in, retail staffing costs, managing corresponding budgets, showcasing strong budget management capability and being confident in retail sales forecasting, reporting and data analysis. This role will be based in our London head office but does require travel within the region, roughly 25% of the time. As our Head of Travel Retail, UK & ROI, you will: Be the brand key representative with retailers' senior stakeholders to optimise brand presence, maximize retailer support, and negotiate spaces and commercial terms. Lead half-year external strategy meetings, incl Cannes TFWA, producing strong insights and action-driven 360 plans. Deliver sell-out in line with forecast commitments and ranking ambitions. Build and deliver the SISO equation, delivering Net sales per forecast and managing the stock in trade productivity and optimisation. Define development and growth strategies, and ensure they are implemented successfully in stores with Retail Managers. Identify and capitalise on opportunities to drive brand awareness, category performance, and market share across the region. Lead a high performing team of 2 Retail Managers and 1 Sales Executive. Control and validate the implementation of productive commission and incentive schemes. Lead negotiations with retailers to get marketing and trade support. When needed, support retail managers in addressing any performance and engagement needs identified, building an environment of inclusion and motivation within your defined area. Successfully coordinate other functions (Marketing, VM, Supply Chain) to ensure that NPD and campaigns are developed on time. Manage Sell-In of allocations, ensuring a good level of pipe with retailers. Be the guardian of retail sales, net sales, retail staffing and retail ops costs forecasts. Manage T&E budget for the team, ensuring that field presence is enough while staying within approved monthly expenditure. Set standards for executional excellence, support new processes, and work cross-functionally to enhance brand presentation and in-store execution, including but not limited to assortment, VM, stock availability on counter, price updates. You will report directly into our GM of Global Travel Retail & Middle East. You will work closely across the wider Travel Retail Function across Marketing, VM, Commercial. As well as wider teams across the business such as Supply Chain, People and Finance. You will have 3 direct reports. Qualifications About you: You have a strong, demonstrable background within Retail or Sales Management, leading larger teams with high growth targets, ideally gained within Beauty or Retail. Travel Retail experience is a bonus! You are a strong leader, you have led and developed high performing teams and pride yourself on your leadership skills. You are a self starter, with the confidence to present and the ability to inspire and motivate others! You are results driven with good commercial know how, strategic with a target focused approach. You are a strong negotiator, with experience managing budgets and P&L, with fantastic numerical and analytical skills. Have exceptional organisational and prioritising skills, with great attention to detail and you are results-driven. You work well under pressure, you can ruthlessly prioritise, solutions driven and know how to influence up and work in an agile environment with ease. Agility is key! Have a flexible and professional attitude, you are hungry to learn and welcome challenge! Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
Nov 16, 2025
Full time
Overview Head Of Travel Retail, UK & ROI - Negotiate retail space and support to maximize brand visibility and sales in the region Location: London Job Tags: Operations About The Role Head Of Travel Retail, UK & ROI We're looking for an ambitious and experienced Head of Travel Retail, UK & ROI, to lead our Travel Retail business in the UK and Ireland! Overall, you will be responsible for managing key retailer partnerships, including negotiations of Avolta UK, Lagardere UK, Aer Rianta Dublin. You will lead a high performing team, as well as have full P&L ownership on sell-out, sell-in, retail staffing costs, managing corresponding budgets, showcasing strong budget management capability and being confident in retail sales forecasting, reporting and data analysis. This role will be based in our London head office but does require travel within the region, roughly 25% of the time. As our Head of Travel Retail, UK & ROI, you will: Be the brand key representative with retailers' senior stakeholders to optimise brand presence, maximize retailer support, and negotiate spaces and commercial terms. Lead half-year external strategy meetings, incl Cannes TFWA, producing strong insights and action-driven 360 plans. Deliver sell-out in line with forecast commitments and ranking ambitions. Build and deliver the SISO equation, delivering Net sales per forecast and managing the stock in trade productivity and optimisation. Define development and growth strategies, and ensure they are implemented successfully in stores with Retail Managers. Identify and capitalise on opportunities to drive brand awareness, category performance, and market share across the region. Lead a high performing team of 2 Retail Managers and 1 Sales Executive. Control and validate the implementation of productive commission and incentive schemes. Lead negotiations with retailers to get marketing and trade support. When needed, support retail managers in addressing any performance and engagement needs identified, building an environment of inclusion and motivation within your defined area. Successfully coordinate other functions (Marketing, VM, Supply Chain) to ensure that NPD and campaigns are developed on time. Manage Sell-In of allocations, ensuring a good level of pipe with retailers. Be the guardian of retail sales, net sales, retail staffing and retail ops costs forecasts. Manage T&E budget for the team, ensuring that field presence is enough while staying within approved monthly expenditure. Set standards for executional excellence, support new processes, and work cross-functionally to enhance brand presentation and in-store execution, including but not limited to assortment, VM, stock availability on counter, price updates. You will report directly into our GM of Global Travel Retail & Middle East. You will work closely across the wider Travel Retail Function across Marketing, VM, Commercial. As well as wider teams across the business such as Supply Chain, People and Finance. You will have 3 direct reports. Qualifications About you: You have a strong, demonstrable background within Retail or Sales Management, leading larger teams with high growth targets, ideally gained within Beauty or Retail. Travel Retail experience is a bonus! You are a strong leader, you have led and developed high performing teams and pride yourself on your leadership skills. You are a self starter, with the confidence to present and the ability to inspire and motivate others! You are results driven with good commercial know how, strategic with a target focused approach. You are a strong negotiator, with experience managing budgets and P&L, with fantastic numerical and analytical skills. Have exceptional organisational and prioritising skills, with great attention to detail and you are results-driven. You work well under pressure, you can ruthlessly prioritise, solutions driven and know how to influence up and work in an agile environment with ease. Agility is key! Have a flexible and professional attitude, you are hungry to learn and welcome challenge! Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
Head Of Quality Assurance Develop and implement a comprehensive global quality management system for Gymshark products Location: London Job Tags: Operations About The Role Head Of Quality Assurance Lead The Charge In Product Excellence At Gymshark, quality isn't just a standard-it's a promise. We're looking for a visionary Head Of Quality Assurance to elevate our product integrity, strengthen community trust, and embed quality as a brand differentiator across our global supply chain. This is your opportunity to lead a high-performing, values-driven team and shape the future of quality at Gymshark. You'll bring strategic clarity, technical expertise, and a relentless drive for continuous improvement-ensuring every product we deliver exceeds expectations. What You'll Be Doing: Strategic Leadership Define and own the long-term vision and roadmap for product quality. Position quality as a core brand pillar and competitive advantage. Quality Management Oversee the implementation of Total Quality Management (TQM) across our supply base. Lead the development of robust control plans to ensure product consistency and excellence. Champion lean thinking to optimize production processes and eliminate inefficiencies. Supplier & Partner Excellence Drive supplier performance through technical audits, corrective action plans, and continuous improvement. Implement a Certified Factory Auditor (CFA) program to enable self-inspection and scalable quality assurance. Manage third-party QA providers to ensure alignment with Gymshark's standards and strategic goals. Cross-Functional Collaboration Ensure seamless handover from product development to production. Partner with design, development, supply chain, and external stakeholders to embed quality throughout the product lifecycle. Data-Driven Decision Making Analyse returns, VOC insights, and quality metrics to inform strategy and drive improvements. Conduct root cause analyses and implement corrective actions to prevent recurrence. Compliance & Governance Ensure full compliance with industry regulations, safety standards, and customer requirements. Maintain 100% audit coverage across all supplier tiers and ensure timely resolution of non-compliance issues. Budget & KPI Ownership Own the Quality Assurance budget and deliver against key performance indicators. What You'll Need: Essential Skills Proven ability to define and execute long-term quality strategies aligned with brand goals. Deep expertise in TQM and audit frameworks. Strong leadership and stakeholder management skills. Ability to influence and embed quality across the product lifecycle. Preferred Skills Experience working internationally, close to the needle point. Ability to operate at both strategic and detailed levels. Critical thinking and adaptability in a fast-paced environment. This is a hybrid role and would require the successful candidate to attend at least 4 days a week at GSHQ, Solihull, UK. Belonging At Gymshark Our mission is to be a place where everyone belongs. We're an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We're committed to finding reasonable adjustments for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. About Us We're here to unite the conditioning community. We believe that putting the sweat in today, prepares us for tomorrow. So, we give people the tools they need to reach further, go faster, be stronger. We celebrate those who show up - for themselves - to be their physical or mental best, whatever that means for them. It's what we want for our community, and our team. A team that's growing rapidly around the world. A collective of talented individuals working together to invent Gymshark's future. Our plans are ambitious, and we're looking for people who want to join us for the ride - our growth will be your growth. The Perks Standard benefits include: Performance-based Bonus opportunity Funded Healthcare benefit 25 days holiday, additional day for your birthday & Bank Holidays Contributory Employer pension scheme Flexible benefits programme - including salary sacrifice EV scheme, dental insurance, cycle to work, tech scheme, holiday trading Gymshark Employee Discount & long service awards Access to High Street cashback and discounts Financial, Physical and Mental Wellbeing Support Enhanced Family Leave package Life Assurance Office location specific benefits include (IQ): Gym Membership to The Lifting Club (LC) Onsite lunch provision & coffee bars EV charge points available
Oct 31, 2025
Full time
Head Of Quality Assurance Develop and implement a comprehensive global quality management system for Gymshark products Location: London Job Tags: Operations About The Role Head Of Quality Assurance Lead The Charge In Product Excellence At Gymshark, quality isn't just a standard-it's a promise. We're looking for a visionary Head Of Quality Assurance to elevate our product integrity, strengthen community trust, and embed quality as a brand differentiator across our global supply chain. This is your opportunity to lead a high-performing, values-driven team and shape the future of quality at Gymshark. You'll bring strategic clarity, technical expertise, and a relentless drive for continuous improvement-ensuring every product we deliver exceeds expectations. What You'll Be Doing: Strategic Leadership Define and own the long-term vision and roadmap for product quality. Position quality as a core brand pillar and competitive advantage. Quality Management Oversee the implementation of Total Quality Management (TQM) across our supply base. Lead the development of robust control plans to ensure product consistency and excellence. Champion lean thinking to optimize production processes and eliminate inefficiencies. Supplier & Partner Excellence Drive supplier performance through technical audits, corrective action plans, and continuous improvement. Implement a Certified Factory Auditor (CFA) program to enable self-inspection and scalable quality assurance. Manage third-party QA providers to ensure alignment with Gymshark's standards and strategic goals. Cross-Functional Collaboration Ensure seamless handover from product development to production. Partner with design, development, supply chain, and external stakeholders to embed quality throughout the product lifecycle. Data-Driven Decision Making Analyse returns, VOC insights, and quality metrics to inform strategy and drive improvements. Conduct root cause analyses and implement corrective actions to prevent recurrence. Compliance & Governance Ensure full compliance with industry regulations, safety standards, and customer requirements. Maintain 100% audit coverage across all supplier tiers and ensure timely resolution of non-compliance issues. Budget & KPI Ownership Own the Quality Assurance budget and deliver against key performance indicators. What You'll Need: Essential Skills Proven ability to define and execute long-term quality strategies aligned with brand goals. Deep expertise in TQM and audit frameworks. Strong leadership and stakeholder management skills. Ability to influence and embed quality across the product lifecycle. Preferred Skills Experience working internationally, close to the needle point. Ability to operate at both strategic and detailed levels. Critical thinking and adaptability in a fast-paced environment. This is a hybrid role and would require the successful candidate to attend at least 4 days a week at GSHQ, Solihull, UK. Belonging At Gymshark Our mission is to be a place where everyone belongs. We're an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We're committed to finding reasonable adjustments for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. About Us We're here to unite the conditioning community. We believe that putting the sweat in today, prepares us for tomorrow. So, we give people the tools they need to reach further, go faster, be stronger. We celebrate those who show up - for themselves - to be their physical or mental best, whatever that means for them. It's what we want for our community, and our team. A team that's growing rapidly around the world. A collective of talented individuals working together to invent Gymshark's future. Our plans are ambitious, and we're looking for people who want to join us for the ride - our growth will be your growth. The Perks Standard benefits include: Performance-based Bonus opportunity Funded Healthcare benefit 25 days holiday, additional day for your birthday & Bank Holidays Contributory Employer pension scheme Flexible benefits programme - including salary sacrifice EV scheme, dental insurance, cycle to work, tech scheme, holiday trading Gymshark Employee Discount & long service awards Access to High Street cashback and discounts Financial, Physical and Mental Wellbeing Support Enhanced Family Leave package Life Assurance Office location specific benefits include (IQ): Gym Membership to The Lifting Club (LC) Onsite lunch provision & coffee bars EV charge points available