Rixo Limited.
About RIXO RIXO's story began in the London living room of best friends Henrietta & Orlagh, born from their passion for vintage. Our philosophy is to evoke a wanderlust & free spirit in all our wearers, filling a gap in the market with easy-to-wear, feminine shapes and high-quality materials. Always inclusive, always empowering, we create a fusion of original hand-painted prints and timeless silhouettes to flatter every woman, irrespective of age, season, size, nationality or time of day. The Role RIXO is looking for a highly skilled, passionate full-time Store Manager for our Boutique Store opening in Westbourne Grove, London. You will run your store with excellent commercial thinking, striving to deliver on and exceed store targets. Whilst leading and coaching the store team to deliver exceptional service and provide an on-brand RIXO experience. Keeping the customer experience at the forefront of every decision, providing feedback and ideas to help improve the brand and store performance. Responsibilities You will oversee the operations of your store including leading on service, KPI and target achievement, managing the staff rota, staff recruitment and stock management. You will train and mentor your team to ensure customers receive a true RIXO experience. Being a role model in delivering great service to our customers. You will oversee the security of the store, working to minimise stock loss and any security issues. You will be an expert on all RIXO products with the capability to inspire both our customers and the team. You will be highly organised and have the ability to keep cool during the busiest trading periods. You will be able to work with the merchandising and trading team to constantly review the products and provide valuable feedback on what our rixo are saying when they visit our stores. You will work closely with our visual merchandiser to showcase all products and keep up to date with business VM standards for new collection launches. Proactively feedback to the Retail Area Manager any issues relating to people such as poor performance, absences, lateness etc and tackle issues head on. You will proactively drive activity to achieve KPIs - driving sales, customer data capture and an omnichannel sales experience. Manage cost efficiency, ensuring all processes are streamlined. We are looking for someone who has: At least two or more years of luxury managerial retail experience Exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers whilst adhering to safety guidelines An eye for style - you inspire customers through your own style and uniform standards Sales experience - upselling comes naturally to you We are looking for someone who is: Able to inspire and manage your team to be at their best - you can lead a team to achieve remarkable results Driven by daily targets and you can use your initiative to achieve these Able to create an in-store atmosphere where delivering amazing customer service, excelling performance targets and accurate stock processes is the norm A strong ambassador of the brand - you can effortlessly share the RIXO story with anyone Able to give exceptional customer service and styling advice - you always enjoy making people feel great Confident in being able to build relationships with clients instore A team player and have a can-do positive attitude An excellent communicator - you can work and build relationships with people of all levels An effective multitasker who can plan, prioritise and organise work load Hungry to learn - you always want to know more about the products you are selling
About RIXO RIXO's story began in the London living room of best friends Henrietta & Orlagh, born from their passion for vintage. Our philosophy is to evoke a wanderlust & free spirit in all our wearers, filling a gap in the market with easy-to-wear, feminine shapes and high-quality materials. Always inclusive, always empowering, we create a fusion of original hand-painted prints and timeless silhouettes to flatter every woman, irrespective of age, season, size, nationality or time of day. The Role RIXO is looking for a highly skilled, passionate full-time Store Manager for our Boutique Store opening in Westbourne Grove, London. You will run your store with excellent commercial thinking, striving to deliver on and exceed store targets. Whilst leading and coaching the store team to deliver exceptional service and provide an on-brand RIXO experience. Keeping the customer experience at the forefront of every decision, providing feedback and ideas to help improve the brand and store performance. Responsibilities You will oversee the operations of your store including leading on service, KPI and target achievement, managing the staff rota, staff recruitment and stock management. You will train and mentor your team to ensure customers receive a true RIXO experience. Being a role model in delivering great service to our customers. You will oversee the security of the store, working to minimise stock loss and any security issues. You will be an expert on all RIXO products with the capability to inspire both our customers and the team. You will be highly organised and have the ability to keep cool during the busiest trading periods. You will be able to work with the merchandising and trading team to constantly review the products and provide valuable feedback on what our rixo are saying when they visit our stores. You will work closely with our visual merchandiser to showcase all products and keep up to date with business VM standards for new collection launches. Proactively feedback to the Retail Area Manager any issues relating to people such as poor performance, absences, lateness etc and tackle issues head on. You will proactively drive activity to achieve KPIs - driving sales, customer data capture and an omnichannel sales experience. Manage cost efficiency, ensuring all processes are streamlined. We are looking for someone who has: At least two or more years of luxury managerial retail experience Exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers whilst adhering to safety guidelines An eye for style - you inspire customers through your own style and uniform standards Sales experience - upselling comes naturally to you We are looking for someone who is: Able to inspire and manage your team to be at their best - you can lead a team to achieve remarkable results Driven by daily targets and you can use your initiative to achieve these Able to create an in-store atmosphere where delivering amazing customer service, excelling performance targets and accurate stock processes is the norm A strong ambassador of the brand - you can effortlessly share the RIXO story with anyone Able to give exceptional customer service and styling advice - you always enjoy making people feel great Confident in being able to build relationships with clients instore A team player and have a can-do positive attitude An excellent communicator - you can work and build relationships with people of all levels An effective multitasker who can plan, prioritise and organise work load Hungry to learn - you always want to know more about the products you are selling
Rixo Limited.
RIXO's story began in the London living room of best friends Henrietta & Orlagh, born from their passion for vintage. Our philosophy is making all our customers feel the best version of themselves. Filling a gap in the market with feminine shapes and high-quality materials from everyday to Occasion wear. Always inclusive, always empowering, we create a fusion of original hand-painted prints and timeless silhouettes to flatter every woman, irrespective of age, season, size, nationality, or time of day. About the Role: We're looking for an Assistant Store Manager to join our Marylebone store. As the Assistant Store Manager, you will be responsible for the delivery of exceptional retail, operational and commercial standards throughout the areas of responsibility to maximize sales and exceed customer service expectations, through the leadership of a team of Senior Sales and Assistants. Accountabilities and Responsibilities Sales and Profitability: Drive exceptional customer service at all times, supporting the Store Manager in ensuring customer service, profit, and strategic objectives are consistently met and exceeded. Maximise sales opportunities by maintaining high service standards and ensuring the department meets its sales floor expectations. Be highly visible on the shop floor and foster a customer-centric environment. Lead by example, coaching the team to maintain strong service and sales floor presence, ensuring that every customer is approached in a friendly and open manner. Utilise sales and profit KPIs to evaluate performance and guide team activities. Keep the team focused on meeting targets and collaborate to achieve objectives. Communicate with the Store Manager and Merchandising teams about stock replenishment needs to optimise sales potential and stock availability. Regularly share updates on stock levels, bestsellers, and ideal inventory to improve sales performance, escalating product concerns as needed. Support the team in training on RIXO values, product knowledge, and sales techniques to maximise profit. Assist in the timely execution of merchandising, product launches, and other brand initiatives. Collaborate with the Store Manager to enhance the customer journey by achieving agreed retail and visual standards, ensuring that the visual presentation aligns with the brand identity and drives commercial success. Coach and supervise the team to uphold high presentation, visual standards, and housekeeping, ensuring customer service remains the primary focus. People Management: Support the Store Manager in managing daily team operations, providing clear direction and regular constructive feedback. Oversee key people processes, including attendance management and performance reviews, in accordance with company policies. Work with the Store Manager to create and manage team schedules, ensuring appropriate floor coverage at all times. Contribute to the overall store management by taking on additional responsibilities as required. Ensure that goals and objectives, as agreed with the Store Manager are communicated effectively to the team. Foster a positive and engaging work environment in the store. Inspire and motivate the team to reach their full potential, supporting their development and improving performance. Assist the Store Manager in conducting performance reviews and ensure that training is provided to enhance team capabilities. Health and Safety: Work with the Store Manager and team to ensure all training, quality, environmental, and safety standards are met, maintained, and exceeded. Ensure the team complies with health and safety obligations in line with both company and statutory standards through regular training and communication. Promptly report any health and safety risks or concerns to the appropriate channels as soon as they arise. Key Skills and Experience: A passion for the RIXO brand, with a strong desire to contribute to the retail growth of the company. A proven track record of success in retail management. Relevant product and market awareness. Strong communication, influencing, and relationship-building skills. Innovative and able to use initiative. Capable of making logical decisions under pressure. Strong time management skills, with the ability to prioritise multiple objectives. Numerate, with strong analytical skills. Experience in coaching, developing, and managing a team. Why work for RIXO? We're always inclusive; making sure we have a friendly &fun working environment We have a competitive compensation and benefits package to reward our team including a staff discount, uniform allowance and bonus structure Opportunities for development and progression to help you grow your skills & career Healthcare cash plan with SimplyHealth and mental health support
RIXO's story began in the London living room of best friends Henrietta & Orlagh, born from their passion for vintage. Our philosophy is making all our customers feel the best version of themselves. Filling a gap in the market with feminine shapes and high-quality materials from everyday to Occasion wear. Always inclusive, always empowering, we create a fusion of original hand-painted prints and timeless silhouettes to flatter every woman, irrespective of age, season, size, nationality, or time of day. About the Role: We're looking for an Assistant Store Manager to join our Marylebone store. As the Assistant Store Manager, you will be responsible for the delivery of exceptional retail, operational and commercial standards throughout the areas of responsibility to maximize sales and exceed customer service expectations, through the leadership of a team of Senior Sales and Assistants. Accountabilities and Responsibilities Sales and Profitability: Drive exceptional customer service at all times, supporting the Store Manager in ensuring customer service, profit, and strategic objectives are consistently met and exceeded. Maximise sales opportunities by maintaining high service standards and ensuring the department meets its sales floor expectations. Be highly visible on the shop floor and foster a customer-centric environment. Lead by example, coaching the team to maintain strong service and sales floor presence, ensuring that every customer is approached in a friendly and open manner. Utilise sales and profit KPIs to evaluate performance and guide team activities. Keep the team focused on meeting targets and collaborate to achieve objectives. Communicate with the Store Manager and Merchandising teams about stock replenishment needs to optimise sales potential and stock availability. Regularly share updates on stock levels, bestsellers, and ideal inventory to improve sales performance, escalating product concerns as needed. Support the team in training on RIXO values, product knowledge, and sales techniques to maximise profit. Assist in the timely execution of merchandising, product launches, and other brand initiatives. Collaborate with the Store Manager to enhance the customer journey by achieving agreed retail and visual standards, ensuring that the visual presentation aligns with the brand identity and drives commercial success. Coach and supervise the team to uphold high presentation, visual standards, and housekeeping, ensuring customer service remains the primary focus. People Management: Support the Store Manager in managing daily team operations, providing clear direction and regular constructive feedback. Oversee key people processes, including attendance management and performance reviews, in accordance with company policies. Work with the Store Manager to create and manage team schedules, ensuring appropriate floor coverage at all times. Contribute to the overall store management by taking on additional responsibilities as required. Ensure that goals and objectives, as agreed with the Store Manager are communicated effectively to the team. Foster a positive and engaging work environment in the store. Inspire and motivate the team to reach their full potential, supporting their development and improving performance. Assist the Store Manager in conducting performance reviews and ensure that training is provided to enhance team capabilities. Health and Safety: Work with the Store Manager and team to ensure all training, quality, environmental, and safety standards are met, maintained, and exceeded. Ensure the team complies with health and safety obligations in line with both company and statutory standards through regular training and communication. Promptly report any health and safety risks or concerns to the appropriate channels as soon as they arise. Key Skills and Experience: A passion for the RIXO brand, with a strong desire to contribute to the retail growth of the company. A proven track record of success in retail management. Relevant product and market awareness. Strong communication, influencing, and relationship-building skills. Innovative and able to use initiative. Capable of making logical decisions under pressure. Strong time management skills, with the ability to prioritise multiple objectives. Numerate, with strong analytical skills. Experience in coaching, developing, and managing a team. Why work for RIXO? We're always inclusive; making sure we have a friendly &fun working environment We have a competitive compensation and benefits package to reward our team including a staff discount, uniform allowance and bonus structure Opportunities for development and progression to help you grow your skills & career Healthcare cash plan with SimplyHealth and mental health support
Rixo Limited.
Company Overview: RIXO's story began in the London living room of best friends, then students, Henrietta & Orlagh, born from their passion for vintage. Our philosophy is making all our customers feel the best version of themselves. Filling a gap in the market with feminine shapes and high-quality materials from every day to occasion wear. Always inclusive, always empowering, we create a fusion of original hand-painted prints and timeless silhouettes to flatter every woman, irrespective of age, season, size, nationality, or time of day. As a privately owned business driven by a clear vision and entrepreneurial spirit, we are ambitious for continued growth. At this exciting stage, ten years into our business we are looking for a strategic yet hands-on Finance Director to join our journey and help shape the future of our brand. Role Overview: Having experienced exponential growth since 2015, RIXO is now in search of a hands-on, pragmatic and analytical FD who thrives in a complex, fast moving and change oriented environment. You will have a naturally inquisitive personality, be highly practical and adept at problem solving with a strong intellectual capability. You will be a key member of the leadership team, partnering closely with our co-founder & CEO to drive the financial strategy whilst ensuring our financial health and profitability remain strong as we scale. This is an exciting opportunity for someone who is as comfortable in the detail as they are in strategic planning. You'll take ownership of financial planning, reporting, and responsibility for taxation and legal affairs (contracts, leases) while playing a pivotal role in driving profitability and efficiency across the business supporting all departments. Key Responsibilities Strategic Partnership with Founders & Directors: Act as a trusted advisor to the founders, providing financial insights and guidance to support decision-making. Develop and implement financial strategies to support the company's growth objectives, long-term vision and profitability. Collaborate with the Directors and wider leadership team to provide financial insights that guide strategic decision-making. Lead and mentor the finance team, fostering a high-performance culture. Financial Planning & Analysis with a Focus on Profitability: By applying rigorous analysis of planning options develop with other key decision makers strategies to improve profitability and operational efficiency while maintaining our brand values and high-quality standards. Oversee the preparation of budgets, forecasts, and management accounts, ensuring timely delivery and accuracy. Monitor performance against financial plans and provide actionable insights to address variances and protect profitability. Build scalable financial processes and drive improvements in financial planning processes, controls, and reporting systems. Deliver robust financial analysis and KPI reporting to support decision-making across the business. Treasury Management: Manage cash flow, optimise working capital, and oversee treasury activities to maximise returns. Mitigate financial risks, including currency exchange and interest rate exposures. Maintain strong relationships with banks, insurers, and external financial advisors. Compliance & Reporting: Ensure compliance with all legal, corporate taxation, and statutory reporting requirements across all jurisdictions. Lead interactions with external auditors, tax advisors, and regulators. Safeguard the company's financial integrity and adherence to governance standards. Legal and Risk Management: Oversee the company's legal and contractual obligations, including reviewing and negotiating commercial agreements. Manage intellectual property (IP) protection to support RIXO's brand globally. Ensure robust risk management practices, including comprehensive insurance coverage and legal risk mitigation. Maintain a centralised repository of all legal documents and agreements. Stakeholder Communication: Prepare and present financial updates to founders and other stakeholders, ensuring clarity and transparency. Interacting and managing key external relationships including auditors, b ankers , insurers, lawyers and suppliers Requirements Proven experience of at least five years working successfully as a Finance Director or senior finance leader, ideally in a founder-led business, within retail, fashion, or e-commerce industries. ACA, ACCA, or CIMA qualified, or equivalent professional experience. Gravitas and intellectual dexterity to advise and work alongside a highly entrepreneurial executive management team, whilst also having a sense of urgency that gets things done on a day-to-day basis. Entrepreneurial DNA with experience of scaling SME's or divisions (ideally between £20m-£100m revenue mark). Strong analytical and data / financial modelling skills, with the ability to generate insightful reporting to enable decisions to be made from business operating performance. Someone who thrives in a high-p ac ed, international, people oriented and fun environment. Excellent communicator, building a high-trust relationship with the founders. Expertise in compliance, taxation, and statutory reporting in both UK and international contexts. Why Join RIXO? Be part of a passionate, creative, and ambitious team dedicated to building something truly unique with an entrepreneurial culture & direct access to founders and leadership. Opportunity to make a tangible impact on the future of a globally recognized brand. Competitive perks including 25 days annual leave a year, a generous staff discount and industry-leading maternity / paternity leave and family policies. Hybrid working of 3 days in the office a week Health care & bonus scheme This is a unique and incredibly exciting opportunity to join a brand that is disrupting the industry, with core values at the heart of what they do. An excellent remuneration package is available, based on experience.
Company Overview: RIXO's story began in the London living room of best friends, then students, Henrietta & Orlagh, born from their passion for vintage. Our philosophy is making all our customers feel the best version of themselves. Filling a gap in the market with feminine shapes and high-quality materials from every day to occasion wear. Always inclusive, always empowering, we create a fusion of original hand-painted prints and timeless silhouettes to flatter every woman, irrespective of age, season, size, nationality, or time of day. As a privately owned business driven by a clear vision and entrepreneurial spirit, we are ambitious for continued growth. At this exciting stage, ten years into our business we are looking for a strategic yet hands-on Finance Director to join our journey and help shape the future of our brand. Role Overview: Having experienced exponential growth since 2015, RIXO is now in search of a hands-on, pragmatic and analytical FD who thrives in a complex, fast moving and change oriented environment. You will have a naturally inquisitive personality, be highly practical and adept at problem solving with a strong intellectual capability. You will be a key member of the leadership team, partnering closely with our co-founder & CEO to drive the financial strategy whilst ensuring our financial health and profitability remain strong as we scale. This is an exciting opportunity for someone who is as comfortable in the detail as they are in strategic planning. You'll take ownership of financial planning, reporting, and responsibility for taxation and legal affairs (contracts, leases) while playing a pivotal role in driving profitability and efficiency across the business supporting all departments. Key Responsibilities Strategic Partnership with Founders & Directors: Act as a trusted advisor to the founders, providing financial insights and guidance to support decision-making. Develop and implement financial strategies to support the company's growth objectives, long-term vision and profitability. Collaborate with the Directors and wider leadership team to provide financial insights that guide strategic decision-making. Lead and mentor the finance team, fostering a high-performance culture. Financial Planning & Analysis with a Focus on Profitability: By applying rigorous analysis of planning options develop with other key decision makers strategies to improve profitability and operational efficiency while maintaining our brand values and high-quality standards. Oversee the preparation of budgets, forecasts, and management accounts, ensuring timely delivery and accuracy. Monitor performance against financial plans and provide actionable insights to address variances and protect profitability. Build scalable financial processes and drive improvements in financial planning processes, controls, and reporting systems. Deliver robust financial analysis and KPI reporting to support decision-making across the business. Treasury Management: Manage cash flow, optimise working capital, and oversee treasury activities to maximise returns. Mitigate financial risks, including currency exchange and interest rate exposures. Maintain strong relationships with banks, insurers, and external financial advisors. Compliance & Reporting: Ensure compliance with all legal, corporate taxation, and statutory reporting requirements across all jurisdictions. Lead interactions with external auditors, tax advisors, and regulators. Safeguard the company's financial integrity and adherence to governance standards. Legal and Risk Management: Oversee the company's legal and contractual obligations, including reviewing and negotiating commercial agreements. Manage intellectual property (IP) protection to support RIXO's brand globally. Ensure robust risk management practices, including comprehensive insurance coverage and legal risk mitigation. Maintain a centralised repository of all legal documents and agreements. Stakeholder Communication: Prepare and present financial updates to founders and other stakeholders, ensuring clarity and transparency. Interacting and managing key external relationships including auditors, b ankers , insurers, lawyers and suppliers Requirements Proven experience of at least five years working successfully as a Finance Director or senior finance leader, ideally in a founder-led business, within retail, fashion, or e-commerce industries. ACA, ACCA, or CIMA qualified, or equivalent professional experience. Gravitas and intellectual dexterity to advise and work alongside a highly entrepreneurial executive management team, whilst also having a sense of urgency that gets things done on a day-to-day basis. Entrepreneurial DNA with experience of scaling SME's or divisions (ideally between £20m-£100m revenue mark). Strong analytical and data / financial modelling skills, with the ability to generate insightful reporting to enable decisions to be made from business operating performance. Someone who thrives in a high-p ac ed, international, people oriented and fun environment. Excellent communicator, building a high-trust relationship with the founders. Expertise in compliance, taxation, and statutory reporting in both UK and international contexts. Why Join RIXO? Be part of a passionate, creative, and ambitious team dedicated to building something truly unique with an entrepreneurial culture & direct access to founders and leadership. Opportunity to make a tangible impact on the future of a globally recognized brand. Competitive perks including 25 days annual leave a year, a generous staff discount and industry-leading maternity / paternity leave and family policies. Hybrid working of 3 days in the office a week Health care & bonus scheme This is a unique and incredibly exciting opportunity to join a brand that is disrupting the industry, with core values at the heart of what they do. An excellent remuneration package is available, based on experience.