Vanta

Vanta is seeking a Senior Manager of Engineering Recruiting to lead a talented team of technical recruiters responsible for full-cycle hiring across engineering roles. This strategic position involves partnering with engineering leaders to build strong pipelines and deliver exceptional hiring outcomes. The ideal candidate will have significant experience in technical recruiting, a strong understanding of the talent market, and the ability to develop high-performing teams. This role offers competitive salary and various benefits, including comprehensive health coverage and flexible PTO.

A leading security solutions provider is looking for a Customer Success Manager, Strategic, to oversee 5-10 key accounts, each with over 10,000 employees. The role involves managing complex implementations of their Trust Management Platform and building strong relationships with C-level stakeholders. Candidates must have over 10 years of experience in customer success or account management, especially dealing with large enterprises. The position offers a competitive salary, remote work options, and comprehensive benefits.

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta's Customer Success Manager, Strategic, you will serve as a trusted advisor to Vanta's largest and most complex customers-organizations with 10,000+ employees navigating sophisticated security and compliance landscapes. Unlike traditional CSM roles managing 20-30 accounts, you'll own a focused book of 5-10 strategic accounts, driving deep customer relationships, multi-quarter projects, and high-impact business outcomes. The Strategic CS team plays a defining role in proving Vanta can serve the enterprise at scale. You'll partner closely with Strategic Account Executives and Account Managers to execute land and expand strategies, manage complex implementations, and guide executive stakeholders through their GRC program maturity journeys. Your work will directly influence Vanta's upmarket growth, product roadmap, and strategic positioning in the market. What you'll do as a Customer Success Manager, Strategic at Vanta: Serve as the primary trusted advisor for 5-10 of Vanta's most strategic customers, each with 10,000+ employees and highly complex organizational structures Lead enterprise-scale implementations, configurations, and optimizations of Vanta's Trust Management Platform across multi-business-unit, multi-geography organizations Build and maintain deep, multi-threaded executive relationships with CISOs, CIOs, Chief Compliance Officers, and other C-level stakeholders Partner closely with Strategic Account Executives and Account Managers to identify expansion opportunities, develop account growth strategies, and execute on land and expand motions Manage complex, multi-quarter projects that require coordination across customer teams, Vanta cross-functional partners, and external stakeholders Provide expert guidance on security best practices and compliance standards (SOC 2, ISO 27001, HIPAA, GDPR, etc.) tailored to large enterprise environments Drive strategic Executive Business Reviews (EBRs) and value realization conversations that align Vanta's capabilities with customer business outcomes and ROI Act as the voice of strategic customers to Vanta's product development teams, synthesizing feedback and influencing product roadmap priorities Proactively identify risks, develop mitigation strategies, and ensure long-term retention and customer advocacy Collaborate with Solutions Engineering, GRC SMEs, Support, and Product teams to deliver world-class customer experiences How to be successful in this role: 10+ years of experience as a Customer Success Manager, Account Manager, or similar customer-facing role for a SaaS company Proven track record managing strategic or key accounts, with experience supporting customers with 10,000+ employees Experience managing a focused book of business (5-10 strategic accounts), not high-volume account management Demonstrated expertise in land and expand motions, working collaboratively with sales teams to identify and execute on growth opportunities within existing accounts Strong project management skills, with experience coordinating complex, multi-quarter initiatives across multiple stakeholders Executive presence and ability to build trusted relationships with C-level stakeholders, including CISOs, CIOs, and Chief Compliance Officers Experience handling complex onboarding, implementation, adoption, value realization, and renewal strategy for enterprise customers Self-starter with the ability to work autonomously in ambiguous, fast-paced environments Track record of being metrics and data-driven, with clear examples of driving customer health and business outcomes Experience running strategic Executive Business Reviews (EBRs) and value realization conversations with executive stakeholders Ability to navigate complex, multi-stakeholder organizations and align diverse groups around common goals Strong problem-solving skills and a bias for action, with the ability to get creative and roll with ambiguity Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact. What you can expect as a Vanta'n: Industry-competitive salary and equity Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans 16 weeks paid Parental Leave for all new parents Health & wellness stipend Remote workspace, internet, and cellphone stipend Commuter benefits for team members who report to the SF and NYC office Family planning benefits Matching 401(k) contribution with immediate vesting Flexible PTO policy, plus 80 hours of Sick Time 11 company-paid holidays Virtual team building activities, lunch and learns, and other company-wide events! Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors and may vary based on candidate location, skills, depth of work experience, and relevant licenses/credentials. At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply. About Vanta We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. Now more than ever, making security continuous-not just a point-in-time check- is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust- all in a way that's real-time and transparent. Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf.

A leading cybersecurity company seeks a Customer Success Manager for its Strategic Segment in the Greater London area. The successful candidate will manage a portfolio of complex customers with over 10,000 employees, ensuring successful adoption and alignment with security and compliance strategies. The role requires deep expertise in GRC and experience engaging C-level executives. This position offers competitive salary, equity, and extensive benefits, allowing for a flexible and inclusive work environment.

A leading security solutions provider in Greater London seeks a Customer Success Manager to guide customers through their security and compliance journeys. The role involves onboarding, managing a customer portfolio, and driving retention and upsell opportunities. Candidates must have 4+ years in SaaS customer success, experience with C-level executives, and a strong relationship-building ability. Vanta offers competitive salary, benefits, and a remote work environment.

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta's EMEA Customer Success Manager for the Commercial Segment, you will play a pivotal role in guiding customers through their security and compliance journeys with Vanta's specialised solutions. By combining your customer centric approach with expertise in Vanta's products and security best practices, you will contribute to the overall success and satisfaction of Vanta's customers in achieving robust security and compliance outcomes through retention of customers and health of the book of business. Vanta's success over the last year was exponential and we are now working to solve the problem of how to provide world class customer experience to as many security minded software companies as possible. As Vanta's Customer Success Manager, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately successful and happy. What you'll do as a Customer Success Manager at Vanta: Lead post sales activities for Vanta's customers through onboarding, implementation, product expertise, renewal and identifying upsell opportunities. Carry a book of business of 50 customers ranging 401 to 2000 employee accounts. Partner with Account Managers to drive renewal and expansion opportunities within your book of business. Act as the voice of the customer within Vanta. Serve as the point of contact for your customers and drive them to specific business outcomes on their timelines. Become a product expert on Vanta and how our platform can be used to improve security posture through our compliance offerings (e.g., SOC 2, ISO 27001, GDPR, HIPAA, ISO 42001 and Custom Frameworks), Trust Reports, and Risk Management solution. Provide insightful technical answers and recommend the most efficient way for customers to achieve compliance using our platform. Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors that may lead to renewals, expansion, and advocacy. Influence Vanta's strategy and product priorities to drive adoption and retention by being the voice of the customer. Work cross functionally to resolve customer business issues and work toward mutual goals. How to be successful in this role: Have 4+ years of experience in Customer Success at a SaaS company. Experience with high end exposure to C level executives, and ability to build strong trusted relationships. Providing top notch account management and relationship building through various means: Quarterly Business Reviews, Health Check Ins, and Executive summaries etc. Ability to be nimble and agile in an environment where shifting priorities are expected. Experience working in the security or compliance industry is preferred. Clear and thoughtful communication skills, with strong critical thinking ability. Highly empathetic to customers, with a proven track record of long term customer retention. Experience with hitting retention targets and creating happy, healthy customers. Technical competency to understand Vanta's software and build great relationships with highly technical customers. Stellar problem solving chops, and enthusiasm for making a large impact early on at a start up. Open to using AI to amplify skills and strengthen work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact. What you can expect as a Vanta'n: Industry competitive salary and equity. 100% covered medical, dental, and vision benefits with dependents coverage. 16 weeks paid parental leave for all new parents; health & wellness stipend. Remote workspace, internet, and mobile phone stipend. Commuter benefits for team members who attend the office. Pension matching. 25 days of annual leave per year and unlimited sick time. 8 company paid holidays. Virtual team building activities, lunch and learns, and other company wide events! Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney. At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply. About Vanta We started in 2018, in the wake of several high profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. Now more than ever, making security continuous-not just a point in time check- is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust- all in a way that's real time and transparent.

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta's EMEA Customer Success Manager for the Strategic Segment, you will be responsible for a portfolio of Vanta's largest and most complex customers, organizations with 10,000+ employees operating in highly regulated, global environments. This is a senior, high-impact role focused on driving executive alignment, long-term value realization, and measurable business outcomes across complex stakeholder groups. You will serve as a strategic advisor to CISOs, CIOs, Heads of GRC, and executive sponsors, ensuring Vanta is embedded as a critical component of their security and compliance strategy. You will combine deep GRC domain expertise, executive presence, and sophisticated account leadership to drive retention, expansion, and long-term partnership. What you'll do as a Customer Success Manager, Strategic at Vanta: Own post-sales success for a portfolio of Strategic accounts (10,000+ employees), managing complex, global customer environments. Lead executive-level engagement, including C-suite alignment, executive business reviews, and multi-year roadmap planning. Develop and execute comprehensive account success plans tied to measurable business outcomes and customer security objectives. Drive large-scale onboarding and enterprise-wide adoption across multiple business units and geographies. Partner closely with Account Executives to identify and drive expansion opportunities across compliance frameworks, Trust Reports, Risk Management, and additional Vanta solutions. Serve as a trusted GRC advisor, guiding customers through complex regulatory environments such as SOC 2, ISO 27001, ISO 42001, GDPR, HIPAA, and custom frameworks. Provide strategic guidance on scaling security programs, operationalizing continuous compliance, and maturing risk management processes. Navigate and influence complex stakeholder ecosystems including security, IT, legal, procurement, and executive leadership. Act as the voice of the customer, influencing product strategy and cross-functional priorities to improve enterprise readiness and customer outcomes. Proactively manage risk across accounts, including renewal forecasting, stakeholder changes, organisational shifts, and evolving compliance landscapes. Lead cross-functional initiatives with Product, Engineering, Support, and Sales to resolve sophisticated customer challenges. How to be successful in this role: 8+ years of Customer Success experience in a SaaS environment, with at least 3+ years managing large enterprise or strategic accounts. Strong GRC domain expertise, with hands on experience in security compliance frameworks such as SOC 2, ISO 27001, HIPAA, GDPR, ISO 42001, or similar. Proven experience engaging and influencing C-level executives in complex, global organisations. Demonstrated success driving retention and expansion within large, multi-threaded accounts. Experience leading executive business reviews, building multi-year strategic plans, and delivering measurable business outcomes. Ability to manage ambiguity and operate effectively in highly matrixed customer organisations. Strong commercial acumen with experience partnering on large renewals and expansion motions. Exceptional communication skills, with the ability to translate technical security concepts into executive-level business value. Strong analytical and problem-solving skills, with the ability to identify risk and drive proactive account strategies. High level of ownership, accountability, and ability to influence without authority. Open to using AI to amplify their skills and strengthen their work-demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact. What you can expect as a Vanta'n: Industry-competitive salary and equity 100% covered medical, dental, and vision benefits with dependents coverage 16 weeks paid Parental Leave for all new parents Health & wellness stipend Remote workspace, internet, and mobile phone stipend Commuter benefits for team members who attend the office Pension matching 25 days of Annual Leave per year and unlimited sick time 8 company-paid holidays Virtual team building activities, lunch and learns, and other company-wide events! Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply. About Vanta We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. Now more than ever, making security continuous-not just a point-in-time check- is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust- all in a way that's real-time and transparent.

Vanta is seeking a Director, Commercial Customer Success to own and scale their Commercial Customer Success function, defining strategies and ensuring customer retention. The ideal candidate will lead a team, drive metrics like retention and adoption, and collaborate cross-functionally. You'll be part of ensuring customers achieve their desired outcomes from Vanta's solutions. This role offers a competitive salary and benefits, including medical coverage, flexible PTO, and support for remote work.