A leading crypto company is seeking a seasoned product manager to join their Client Reporting team. This role will focus on owning the strategy and execution of global client reporting products across various asset classes, improving account statements and tax reports. The ideal candidate will have extensive experience in product management, exceptional communication skills, and a deep passion for the crypto industry. This position is fully remote, providing an opportunity to innovate in a rapidly evolving space.
Feb 28, 2026
Full time
A leading crypto company is seeking a seasoned product manager to join their Client Reporting team. This role will focus on owning the strategy and execution of global client reporting products across various asset classes, improving account statements and tax reports. The ideal candidate will have extensive experience in product management, exceptional communication skills, and a deep passion for the crypto industry. This position is fully remote, providing an opportunity to innovate in a rapidly evolving space.
Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team This role is part of the Client Reporting team at Kraken which owns the end-to-end reporting platform delivering scalable solutions to help clients understand trading activity, asset allocations and meet tax / compliance obligations. The team sets the global direction for statements, exports, tax reports and the client experience for the reporting user interfaces. The opportunity Own the platform strategy and execution of client reporting experiences globally, covering diverse asset classes like crypto, equities and derivatives. Re-imagine account statements, transaction history, tax reports and portfolio summaries to provide best in class client experience. Collaborate with data, finance, and compliance to anticipate regulatory changes and incorporate them into the reporting frameworks. Provide reporting solutions that meet diverse regulatory and geographical requirements, balancing compliance with exceptional user experience. Partner with the design team to champion the client UX for the documentation centers across web and mobile applications. Lead vendor strategy: assess, integrate and optimize third-party tools for data aggregation, report generation and export functionality. Skills you should HODL 5+ years of product management experience, including building reporting products for clients, such as account statements, tax forms (e.g. 1099-B, 1099-MISC, 1099-K forms), transaction exports and user audit trails. Demonstrate a proven track record of owning strategy and delivering high-impact reporting tools in complex, regulated environments. Excellent stakeholder management and communications skills, including writing PRDs, strategy docs and product vision narratives. Experience leading vendor evaluations, integrations and performance management for data and reporting services. A deep passion for the crypto industry, including staying at the forefront of new trends, technologies, and developments. A learning attitude and willingness to innovate are crucial. Able to align diverse stakeholders, clearly articulate product decisions, and inspire cross functional teams. Thrives in a fast paced, ambiguous startup environment and brings a hands on, can do attitude to problem solving. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! We may ask candidates to complete job-related skills or work style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice
Feb 28, 2026
Full time
Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team This role is part of the Client Reporting team at Kraken which owns the end-to-end reporting platform delivering scalable solutions to help clients understand trading activity, asset allocations and meet tax / compliance obligations. The team sets the global direction for statements, exports, tax reports and the client experience for the reporting user interfaces. The opportunity Own the platform strategy and execution of client reporting experiences globally, covering diverse asset classes like crypto, equities and derivatives. Re-imagine account statements, transaction history, tax reports and portfolio summaries to provide best in class client experience. Collaborate with data, finance, and compliance to anticipate regulatory changes and incorporate them into the reporting frameworks. Provide reporting solutions that meet diverse regulatory and geographical requirements, balancing compliance with exceptional user experience. Partner with the design team to champion the client UX for the documentation centers across web and mobile applications. Lead vendor strategy: assess, integrate and optimize third-party tools for data aggregation, report generation and export functionality. Skills you should HODL 5+ years of product management experience, including building reporting products for clients, such as account statements, tax forms (e.g. 1099-B, 1099-MISC, 1099-K forms), transaction exports and user audit trails. Demonstrate a proven track record of owning strategy and delivering high-impact reporting tools in complex, regulated environments. Excellent stakeholder management and communications skills, including writing PRDs, strategy docs and product vision narratives. Experience leading vendor evaluations, integrations and performance management for data and reporting services. A deep passion for the crypto industry, including staying at the forefront of new trends, technologies, and developments. A learning attitude and willingness to innovate are crucial. Able to align diverse stakeholders, clearly articulate product decisions, and inspire cross functional teams. Thrives in a fast paced, ambiguous startup environment and brings a hands on, can do attitude to problem solving. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! We may ask candidates to complete job-related skills or work style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice
Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team We are seeking a highly skilled and motivated Fraud Strategy Manager to join our dynamic crypto company. As Strategy Manager, Fraud for Krak, you will play a crucial role in managing Krak products, including P2P, Third-Party Payments, the Krak Debit Card and any new business requirements. You will own and deliver approval and decline rate reviews, fraud levels, and the optimisation of messaging to ensure the best outcomes for both the business and our clients, while minimising friction. You will be responsible for supporting development and implementation, optimising fraud controls and fraud rates across all Krak products to increase revenue, keep fraud within company thresholds, and ensure a smooth and secure environment for our users. The opportunity You will be the lead on banking, card issuing regulations, and fraud prevention. You will deliver business requirements working closely with the product & engineering teams Control, monitor, and analyse Krak fraud trends: Stay up to date with the latest fraud trends, techniques, and technologies in the crypto industry. Conduct in-depth analysis of fraud patterns and identify potential vulnerabilities to proactively mitigate risks Monitor and analyse payment trends: Stay current with payment regulations, trends, techniques, and technologies within the crypto industry. Conduct detailed analysis of payment patterns and identify opportunities to proactively increase revenue Policy, process, rules creation and fraud prevention strategies: Create and maintain effective fraud and payment policies, processes, Strategies and rule frameworks Develop and implement fraud prevention strategies: Including Collaboration with cross-functional teams, including Fraud org teams, Product, Engineering, and Security, to design and implement effective fraud prevention strategies and frameworks for the crypto platform Risk assessment, mitigation, governance, and audit controls: Conduct comprehensive risk assessments to identify potential Krak fraud and payment risks and vulnerabilities. Implement preventive measures and controls to mitigate risks effectively and support governance and audit requirements Support business growth and compliance controls: Balance fraud prevention with customer experience and revenue optimisation Fraud detection and investigation: Develop and maintain robust Krak fraud detection systems and tools to identify suspicious activities, transactions, and patterns. Own and lead investigations into suspected fraudulent activity, gathering evidence and working closely with Krak Product, Legal, and Compliance teams Cross-functional collaboration: Partner with Customer Engagement, Compliance, Legal, and other internal teams to ensure effective coordination and communication on Krak fraud- and payment-related matters Data analysis and reporting: Utilise data analytics tools and techniques to extract meaningful insights and produce regular reporting on fraud and payment trends, patterns, and key performance indicators. Present findings to your manager and recommend strategies for continuous improvement Regulatory compliance: Stay abreast of relevant laws, regulations, and industry guidelines related to fraud prevention and payments, ensuring organisational compliance. Develop and maintain effective fraud frameworks and procedures Leadership and mentorship: Provide guidance, mentorship, and training to team members, fostering a culture of continuous learning and professional growth OKRs and strategic delivery: Develop and implement Krak fraud and payments improvement OKRs and strategies in collaboration with cross-functional teams Business reporting: Deliver clear and actionable business reporting on a daily, weekly, monthly, and quarterly basis Best practice guidance: Provide guidance and support to internal teams on best practices across payment methods Skills you should HODL Proven experience (7+ years) in banking, payment processing management, and fraud controls Proficiency in fraud and payment optimisation strategies, tools, and techniques Excellent SQL, analytical and problem-solving skills with strong attention to detail and a Solid knowledge of data analytics and reporting, with experience using data-driven insights to inform decision-making Proven experience with Card acquiring, Third Party, Peer2Peer payments, banking regulatory requirements and Fraud controls Exceptional communication and interpersonal skills to collaborate effectively with cross-functional teams and external stakeholders Ability to adapt quickly in a fast-paced, rapidly evolving industry Flexible, adaptive, and self-managed, with a strong team mindset and a willingness to accommodate both business and fraud organisation needs Nice to haves Bachelor's degree in a relevant field (e.g., Computer Science, Business Administration, Finance) Strong understanding of blockchain technology, cryptocurrencies, and associated fraud risks Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice
Feb 25, 2026
Full time
Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team We are seeking a highly skilled and motivated Fraud Strategy Manager to join our dynamic crypto company. As Strategy Manager, Fraud for Krak, you will play a crucial role in managing Krak products, including P2P, Third-Party Payments, the Krak Debit Card and any new business requirements. You will own and deliver approval and decline rate reviews, fraud levels, and the optimisation of messaging to ensure the best outcomes for both the business and our clients, while minimising friction. You will be responsible for supporting development and implementation, optimising fraud controls and fraud rates across all Krak products to increase revenue, keep fraud within company thresholds, and ensure a smooth and secure environment for our users. The opportunity You will be the lead on banking, card issuing regulations, and fraud prevention. You will deliver business requirements working closely with the product & engineering teams Control, monitor, and analyse Krak fraud trends: Stay up to date with the latest fraud trends, techniques, and technologies in the crypto industry. Conduct in-depth analysis of fraud patterns and identify potential vulnerabilities to proactively mitigate risks Monitor and analyse payment trends: Stay current with payment regulations, trends, techniques, and technologies within the crypto industry. Conduct detailed analysis of payment patterns and identify opportunities to proactively increase revenue Policy, process, rules creation and fraud prevention strategies: Create and maintain effective fraud and payment policies, processes, Strategies and rule frameworks Develop and implement fraud prevention strategies: Including Collaboration with cross-functional teams, including Fraud org teams, Product, Engineering, and Security, to design and implement effective fraud prevention strategies and frameworks for the crypto platform Risk assessment, mitigation, governance, and audit controls: Conduct comprehensive risk assessments to identify potential Krak fraud and payment risks and vulnerabilities. Implement preventive measures and controls to mitigate risks effectively and support governance and audit requirements Support business growth and compliance controls: Balance fraud prevention with customer experience and revenue optimisation Fraud detection and investigation: Develop and maintain robust Krak fraud detection systems and tools to identify suspicious activities, transactions, and patterns. Own and lead investigations into suspected fraudulent activity, gathering evidence and working closely with Krak Product, Legal, and Compliance teams Cross-functional collaboration: Partner with Customer Engagement, Compliance, Legal, and other internal teams to ensure effective coordination and communication on Krak fraud- and payment-related matters Data analysis and reporting: Utilise data analytics tools and techniques to extract meaningful insights and produce regular reporting on fraud and payment trends, patterns, and key performance indicators. Present findings to your manager and recommend strategies for continuous improvement Regulatory compliance: Stay abreast of relevant laws, regulations, and industry guidelines related to fraud prevention and payments, ensuring organisational compliance. Develop and maintain effective fraud frameworks and procedures Leadership and mentorship: Provide guidance, mentorship, and training to team members, fostering a culture of continuous learning and professional growth OKRs and strategic delivery: Develop and implement Krak fraud and payments improvement OKRs and strategies in collaboration with cross-functional teams Business reporting: Deliver clear and actionable business reporting on a daily, weekly, monthly, and quarterly basis Best practice guidance: Provide guidance and support to internal teams on best practices across payment methods Skills you should HODL Proven experience (7+ years) in banking, payment processing management, and fraud controls Proficiency in fraud and payment optimisation strategies, tools, and techniques Excellent SQL, analytical and problem-solving skills with strong attention to detail and a Solid knowledge of data analytics and reporting, with experience using data-driven insights to inform decision-making Proven experience with Card acquiring, Third Party, Peer2Peer payments, banking regulatory requirements and Fraud controls Exceptional communication and interpersonal skills to collaborate effectively with cross-functional teams and external stakeholders Ability to adapt quickly in a fast-paced, rapidly evolving industry Flexible, adaptive, and self-managed, with a strong team mindset and a willingness to accommodate both business and fraud organisation needs Nice to haves Bachelor's degree in a relevant field (e.g., Computer Science, Business Administration, Finance) Strong understanding of blockchain technology, cryptocurrencies, and associated fraud risks Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice
Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team This role is part of the Growth team at Kraken-a cross-functional group of Marketing, Product, Engineering, Design, and Analytics professionals focused on step-changing user growth and revenue across our platforms. Within the Growth organization, Product, Design, and Engineering are structured into three key groups: Acquire, Onboarding & KYC, and Engage. You'll be a critical member of the Engage group, responsible for building long-term product value and loyalty across our Kraken and Pro products-on both mobile and web. The opportunity Define the product strategy and roadmap for engagement and loyalty across Kraken and Pro, aligning it with our growth goals and business unit objectives. Own key product metrics such retention rate, session frequency, and LTV. Drive product development across the full lifecycle-from discovery and validation to launch and iteration with a focus on utility, repeat usage, and behavioral reinforcement. Develop and implement growth loops and in-product mechanics that encourage usage frequency and depth, including gamification, rewards, social features, and habit-forming design. Collaborate with Engineering, Design, and Analytics to run A/B and multivariate tests at scale, leveraging results to make fast, data-informed decisions. Partner with Marketing and Lifecycle teams to build targeted engagement campaigns and personalized messaging strategies (e.g., push, in-app, email) based on behavioral insights. Design and refine client segmentation frameworks to personalize the experience and optimize journeys. Collaborate closely with Business Leads for Consumer and Pro segments to align product goals with user personas, market demands, and business objectives. Skills you should HODL 5+ years of product management experience, with 2+ years focused on engagement, retention, or lifecycle growth (preferably in crypto or fintech). Strong analytical skills with a proven ability to use data to drive decision-making. Experience in growth product management with a solid understanding of experimentation, funnel optimization, and behavioral psychology. A track record of launching successful engagement features such as notifications systems, loyalty/rewards programs, or community-driven features. Experience working with both mobile and web apps, and comfort navigating technical conversations with engineers. Deep empathy for users combined with a strong business sense. Strong communication and stakeholder management skills; you can influence at multiple levels of the organization. Enthusiasm for Bitcoin and the cryptocurrency ecosystem, with a deep belief in our mission. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto! As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice
Feb 04, 2026
Full time
Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team This role is part of the Growth team at Kraken-a cross-functional group of Marketing, Product, Engineering, Design, and Analytics professionals focused on step-changing user growth and revenue across our platforms. Within the Growth organization, Product, Design, and Engineering are structured into three key groups: Acquire, Onboarding & KYC, and Engage. You'll be a critical member of the Engage group, responsible for building long-term product value and loyalty across our Kraken and Pro products-on both mobile and web. The opportunity Define the product strategy and roadmap for engagement and loyalty across Kraken and Pro, aligning it with our growth goals and business unit objectives. Own key product metrics such retention rate, session frequency, and LTV. Drive product development across the full lifecycle-from discovery and validation to launch and iteration with a focus on utility, repeat usage, and behavioral reinforcement. Develop and implement growth loops and in-product mechanics that encourage usage frequency and depth, including gamification, rewards, social features, and habit-forming design. Collaborate with Engineering, Design, and Analytics to run A/B and multivariate tests at scale, leveraging results to make fast, data-informed decisions. Partner with Marketing and Lifecycle teams to build targeted engagement campaigns and personalized messaging strategies (e.g., push, in-app, email) based on behavioral insights. Design and refine client segmentation frameworks to personalize the experience and optimize journeys. Collaborate closely with Business Leads for Consumer and Pro segments to align product goals with user personas, market demands, and business objectives. Skills you should HODL 5+ years of product management experience, with 2+ years focused on engagement, retention, or lifecycle growth (preferably in crypto or fintech). Strong analytical skills with a proven ability to use data to drive decision-making. Experience in growth product management with a solid understanding of experimentation, funnel optimization, and behavioral psychology. A track record of launching successful engagement features such as notifications systems, loyalty/rewards programs, or community-driven features. Experience working with both mobile and web apps, and comfort navigating technical conversations with engineers. Deep empathy for users combined with a strong business sense. Strong communication and stakeholder management skills; you can influence at multiple levels of the organization. Enthusiasm for Bitcoin and the cryptocurrency ecosystem, with a deep belief in our mission. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto! As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice
Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team Kraken is expanding how crypto reaches end users - not only through our exchange, but by powering crypto experiences for partners across banks, fintechs, wallets, and platforms. To lead this effort, we're hiring a General Manager, Embed and Ramp to own and scale Kraken Embed and Kraken Ramp. This is a senior, high-impact GM role with end-to-end accountability for business outcomes. You'll operate with a startup mindset inside Kraken's shared platform model - growing revenue, driving adoption, and building durable partner relationships, while leveraging existing Kraken infrastructure across exchange, payments, blockchain, compliance, and risk. This role requires a commercial, externally oriented leader who understands how to grow B2B or B2B2C services, build a sales pipeline, and translate partner needs into scalable product strategy. The opportunity Own the overall success of Kraken Embed and Kraken Ramp, including strategy, adoption, revenue growth, and partner outcomes Act as the GM and business owner for these services, with accountability for results rather than just roadmap delivery Define and evolve product strategy and roadmap in close partnership with product and engineering managers, payments, and blockchain platform teams Drive go-to-market execution including pricing, packaging, partner segmentation, and distribution strategy Work deeply with Sales leadership and frontline sellers to support pipeline development, deal execution, and strategic account growth Be externally facing with partners and prospective clients, including sales calls, executive meetings, and select industry events Build and scale relationships across banks, neobanks, fintechs, and embedded finance platforms, leveraging existing networks where possible Lead and develop a growing team across product and engineering Align closely with Compliance, Legal, Risk, and Operations to navigate regulatory and operational constraints across global markets Represent Kraken Embed and Ramp internally, securing resources, aligning priorities, and unblocking cross-functional dependencies Define and track success metrics across adoption, volume, revenue, and partner success Skills you should HODL Senior leader with experience owning and growing a B2B or B2B2C product or services business, ideally in SaaS, fintech, payments, or embedded finance Strong commercial instincts with real experience building sales pipelines, supporting deals, and scaling revenue through partnerships Experience working closely with product and engineering teams, with enough technical fluency to guide tradeoffs without being hands on Familiarity with regulated financial services, payments infrastructure, or crypto as a service platforms is a strong plus Ability to lead through influence, align executives, and drive execution across complex dependencies Externally credible leader who enjoys engaging with clients, partners, and the broader ecosystem People leader who can scale teams thoughtfully as the business grows Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice
Feb 04, 2026
Full time
Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team Kraken is expanding how crypto reaches end users - not only through our exchange, but by powering crypto experiences for partners across banks, fintechs, wallets, and platforms. To lead this effort, we're hiring a General Manager, Embed and Ramp to own and scale Kraken Embed and Kraken Ramp. This is a senior, high-impact GM role with end-to-end accountability for business outcomes. You'll operate with a startup mindset inside Kraken's shared platform model - growing revenue, driving adoption, and building durable partner relationships, while leveraging existing Kraken infrastructure across exchange, payments, blockchain, compliance, and risk. This role requires a commercial, externally oriented leader who understands how to grow B2B or B2B2C services, build a sales pipeline, and translate partner needs into scalable product strategy. The opportunity Own the overall success of Kraken Embed and Kraken Ramp, including strategy, adoption, revenue growth, and partner outcomes Act as the GM and business owner for these services, with accountability for results rather than just roadmap delivery Define and evolve product strategy and roadmap in close partnership with product and engineering managers, payments, and blockchain platform teams Drive go-to-market execution including pricing, packaging, partner segmentation, and distribution strategy Work deeply with Sales leadership and frontline sellers to support pipeline development, deal execution, and strategic account growth Be externally facing with partners and prospective clients, including sales calls, executive meetings, and select industry events Build and scale relationships across banks, neobanks, fintechs, and embedded finance platforms, leveraging existing networks where possible Lead and develop a growing team across product and engineering Align closely with Compliance, Legal, Risk, and Operations to navigate regulatory and operational constraints across global markets Represent Kraken Embed and Ramp internally, securing resources, aligning priorities, and unblocking cross-functional dependencies Define and track success metrics across adoption, volume, revenue, and partner success Skills you should HODL Senior leader with experience owning and growing a B2B or B2B2C product or services business, ideally in SaaS, fintech, payments, or embedded finance Strong commercial instincts with real experience building sales pipelines, supporting deals, and scaling revenue through partnerships Experience working closely with product and engineering teams, with enough technical fluency to guide tradeoffs without being hands on Familiarity with regulated financial services, payments infrastructure, or crypto as a service platforms is a strong plus Ability to lead through influence, align executives, and drive execution across complex dependencies Externally credible leader who enjoys engaging with clients, partners, and the broader ecosystem People leader who can scale teams thoughtfully as the business grows Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice
A leading crypto company is seeking a General Manager for Embed and Ramp. This senior role will own the strategy, adoption, and revenue growth of these services. The ideal candidate will have experience in B2B/B2B2C product management, strong commercial instincts, and a proven track record of leading teams. Responsibilities include defining product strategy, engaging with partners, and navigating regulatory frameworks. This is a fully remote position requiring a dynamic leader attuned to the crypto landscape.
Feb 04, 2026
Full time
A leading crypto company is seeking a General Manager for Embed and Ramp. This senior role will own the strategy, adoption, and revenue growth of these services. The ideal candidate will have experience in B2B/B2B2C product management, strong commercial instincts, and a proven track record of leading teams. Responsibilities include defining product strategy, engaging with partners, and navigating regulatory frameworks. This is a fully remote position requiring a dynamic leader attuned to the crypto landscape.