Nextech Group Ltd

Digital Designer Birmingham-based agency Hybrid working (3 days in office) Salary: 35-40k DOE + benefits On behalf of our client, we're seeking a talented Digital Designer to join a forward-thinking, creative agency based in central Birmingham. In this role, you'll deliver high-performing, on-brand digital design across ecommerce websites, mobile experiences, paid ads, CRM/email campaigns, and social content. You'll collaborate with strategists, developers, and marketers to ensure every project is not only visually striking but also drives measurable results. You'll be adept at designing for digital-first brands, balancing aesthetics with functionality, and simplifying complex challenges through thoughtful design. While the team has strong branding expertise, you'll also have opportunities to contribute to brand strategy and visual identity projects-building your skills as you go. What we're looking for: 2+ years' experience in a digital design or UI/UX role (agency or ecommerce background a plus) A portfolio showcasing digital-first work-spanning websites, UI, and marketing creative across devices and formats Proficiency in Figma and Adobe Creative Suite (After Effects, Photoshop, and Illustrator a bonus) Understanding of responsive design, accessibility standards, and ecommerce UX best practices Familiarity with digital marketing formats-especially paid social and email marketing Confident communicator, comfortable presenting ideas and designs to both colleagues and clients Strong organisational skills with the ability to manage multiple projects and deadlines Passion for digital creativity, retail, and the evolving ecommerce landscape Bonus points for: Experience with Shopify or other ecommerce platforms Exposure to A/B testing, CRO, or performance-led creative strategy Animation or motion graphics skills Experience creating and maintaining brand systems Interest in brand strategy and its connection to digital design Why join this team: Hybrid working with a central Birmingham studio An ambitious, friendly team of designers, developers, marketers, and strategists Creative autonomy across diverse industries and clients Commitment to continual learning, professional growth, and pushing creative boundaries Great work and great people! If you're ready to join a collaborative team where creativity meets impact, we'd love to hear from you.

Social Media Content Creator - Kidderminster ( 25-30k, Hybrid) On behalf of our client, a very well-established company, we're looking for a creative, personality-packed Social Media Content Creator to help modernise their social media presence and connect with today's audience. Whether you're a graduate stepping into the world of content creation or an experienced pro, this brand-new role offers a fantastic opportunity to shine! About the Role: This hybrid role (based in Kidderminster) offers a salary of 25-30k and the chance to lead the company's social media refresh across multiple platforms - TikTok, Instagram, and more. National travel may be required for shoots but no transport needed , so you can focus on creating! Why You'll Love It: Use your iPhone to capture standout photography and video content - videography skills are a bonus but not essential Work in an expanding marketing team with serious investment and growth plans Enjoy great benefits including private medical care and an extra day's leave after 1 year Join a company ready for a fresh, modern voice - this is your moment to stand out! What We're Looking For: A creative all-rounder who thrives across multiple social channels (TikTok skills? Amazing!) Someone eager to bring fresh, modern ideas that appeal to a wider, engaged audience Whether you're a graduate or an experienced content creator, if you've got the passion and drive, we want to hear from you! Bonus points for photography/videography experience-but if you can do it all with just your phone, that's perfect! Please include a portfolio or examples of your social media content with your application. Ready to make waves in a brand-new role and grow with a forward-thinking company? Strong profiles wanted NOW - apply today and let your creativity take centre stage!

Job Title: Technical Projects & Support Engineer (CRM & IT) Location: Central London Salary: Up to 60,000 DOE We are a rapidly growing Managed Service Provider (MSP) delivering secure, scalable, and transformative IT solutions across the UK. Our expertise spans cloud, cybersecurity, automation, and VoIP-helping clients reimagine how technology supports their business growth. We're seeking a Technical Projects & Support Engineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical skills who can balance hands-on engineering with strategic project delivery. The Role You will lead the optimisation, integration, and ongoing improvement of our internal CRM systems, ensuring they work seamlessly with other operational platforms. Alongside CRM projects, you'll serve as a senior escalation point for technical support, delivering Level 2/3 assistance across infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation of Salesforce or Microsoft Dynamics 365. Design and deploy automation for workflows including sales, onboarding, ticketing, quoting, billing, and renewals. Integrate CRM systems with tools such as Autotask, 3CX, and licensing/billing platforms. Manage vendor relationships, ensuring delivery is on time, on budget, and aligned with requirements. Project Delivery & Systems Improvement Own system improvement projects from requirements gathering to deployment. Work closely with leadership and operational teams to streamline processes and improve efficiency. Oversee external consultants where necessary, ensuring quality and measurable outcomes. Technical Support (L2/L3) Act as a senior escalation point for complex issues across Windows Server, Azure, O365, VMware/Hyper-V, SonicWall, and 3CX. Provide advanced troubleshooting and configuration for infrastructure, networking, cloud, and voice services. Contribute to process automation and maintain clear, accurate technical documentation. What You'll Bring 5+ years' experience in an MSP or IT services environment. Proven track record of leading CRM system projects (Salesforce or Microsoft Dynamics 365). Strong technical skills with the ability to build, configure, and support systems directly. Experience integrating CRM with PSA tools, VoIP platforms, and billing/licensing systems. Proficiency with SQL queries and reporting. Excellent communication, project ownership, and vendor management skills. PowerShell or automation scripting skills (desirable). Knowledge of ITIL processes and improving internal service workflows (advantageous). What's on Offer Up to 60,000 DOE Opportunity to lead impactful CRM and infrastructure projects from start to finish Paid training and certification support A supportive, collaborative environment that values innovation and initiative If you're looking for a role where you can combine high-level technical support with strategic project delivery, this is your opportunity to make a measurable impact. Apply today to be considered for this exciting role.

Job Title: Social Media Content Creator Location: Coventry (Hybrid) Salary: 30,000 per annum About the Client: Our client is a forward-thinking Coventry-based company seeking a talented Social Media Content Creator to join their growing team. This is an exciting opportunity to work in a hybrid role and contribute to shaping their digital presence. Role Overview: The successful candidate will be responsible for developing and delivering engaging social media content across various platforms, helping to boost brand awareness and customer engagement. Key Responsibilities: Produce creative, high-quality content (posts, images, videos) for social media channels including Instagram, Facebook, LinkedIn, and Twitter Plan and manage social media calendars Stay up-to-date with digital trends and adapt content strategies accordingly Engage with the audience to foster a vibrant online community Track and report on social media performance, making recommendations to improve impact Ideal Candidate: Experience in social media content creation or digital marketing roles Strong writing and storytelling abilities Competent with graphic design and video editing tools such as Canva or Adobe Creative Suite Familiar with social media management tools like Hootsuite or Buffer Creative mindset with excellent communication and organisational skills What's on Offer: Salary of 30,000 per annum Flexible hybrid working arrangement (Coventry-based office and remote work) Opportunity to be part of a supportive and innovative team Room for professional development and growth Apply now to show your interest and have the relevant skills required! Look forward to hearing from you!

PPC Manager - Hybrid - Birmingham Up to 42,000 DOE Join a thriving full-service marketing agency with an impressive client portfolio and a buzzing creative culture. My client is looking for a PPC Manager who can take ownership of multi-channel campaigns, deliver outstanding ROI, and bring fresh ideas to the table. The role: Manage and optimise paid advertising campaigns across Google, Meta, LinkedIn, and other platforms Analyse performance data and provide actionable insights Develop and implement strategies to maximise ROI Collaborate with creative, content, and account management teams to deliver integrated campaigns Stay ahead of industry trends and emerging ad platforms What you'll need: Proven experience in managing PPC campaigns (agency experience preferred) Strong understanding of Paid Search, Paid Social, and analytics Data-driven mindset with excellent attention to detail Confident communicator with the ability to present ideas and results Benefits: Salary up to 42,000 (depending on experience) Hybrid & flexible working Pension & healthcare Free food in the office Regular socials & team events Supportive, collaborative culture If you're ready to take the next step in your PPC career, apply now.

SEO Specialist Birmingham (Office-Based) - Up to 40,000 A Birmingham-based company is seeking an experienced SEO Specialist to join their in-house marketing team. This is a full-time, office-based role offering up to 40,000 , depending on experience. About the Role: As the SEO Specialist, you will be responsible for planning, executing, and optimising SEO strategies to drive organic growth across a range of digital channels. You will play a key part in improving website visibility, increasing traffic, and enhancing overall performance. Key Responsibilities: Develop and implement on-page and off-page SEO strategies Conduct keyword research, technical audits, and competitor analysis Monitor site performance using tools such as Google Analytics, Search Console, and SEMrush Collaborate with content creators, developers, and wider marketing teams to ensure best SEO practices are implemented Provide regular performance reports and make data-driven recommendations Stay current with search engine algorithm changes and SEO best practices Requirements: Minimum of 2 years' experience in a dedicated SEO role (agency or in-house) Solid understanding of technical SEO, content optimisation, and link building Proficiency in SEO tools such as Ahrefs, Screaming Frog, Moz, or similar Strong analytical skills with the ability to interpret data and trends Excellent written and verbal communication skills Ability to work independently and as part of a team in a fast-paced environment What's on Offer: Competitive salary up to 40,000 Full-time, office-based role in Birmingham (Monday to Friday) Opportunities for professional development and training Supportive, collaborative working environment This is an excellent opportunity for a driven SEO professional looking to take the next step in their career. If you're passionate about digital marketing and want to work in a company that values expertise and initiative, we'd love to hear from you. To apply, please submit your CV and a short cover letter outlining your relevant experience.

Role: CCTV Control Room Operator Salary: 26,666 (increasing to 27,452 after probation) Location: Blackburn area Contract Type: Permanent Shift Pattern: 4 days on / 4 days off, 12-hour shifts (42 hours per week) Join a Fast-Paced Security Operations Environment Are you a calm and reliable professional who excels under pressure? A security monitoring centre is currently seeking a Control Room Operator to help deliver vital services as part of a 24/7 national surveillance operation. This is a full-time, permanent role based near Blackburn, offering a consistent shift pattern and career development opportunities for the right candidate. What You'll Be Doing Operating advanced CCTV and Video Management Systems to monitor multiple client location Responding to security alerts and incidents with precision and professionalism Managing controlled site access remotely and following defined protocols Handling incoming calls with clarity and courtesy Liaising with emergency services and internal teams when necessary Producing accurate and timely reports and maintaining detailed records Working collaboratively within a disciplined, high-performing team What We're Looking For We want detail-oriented, proactive individuals with experience in control room or security monitoring environments. You should be ready to take initiative and maintain high standards in a dynamic setting. Essential: A valid SIA CCTV License (Level 2 in Public Space Surveillance) Minimum age: 18 Previous experience in CCTV monitoring or similar operational environments Excellent written and verbal communication skills Ability to remain calm and make decisions under pressure Strong time management and multitasking abilities Willingness to work nights, weekends, and a fixed shift pattern Commitment to providing excellent service What You'll Get in Return Structured training and development opportunities Support with further qualifications and career advancement Overtime and progression potential for high performers Generous annual leave package Company pension Healthcare support (including everyday healthcare costs) Mental health and wellbeing resources Access to employee perks and discount schemes Employee referral incentives A Culture That Supports You You'll be part of a friendly, inclusive team that values your input and supports your growth. The working environment encourages open communication, collaboration, and continuous improvement, with a focus on delivering service excellence in the security sector. Inclusion & Equal Opportunity Applications are welcome from all backgrounds. We're committed to creating an inclusive workplace that values diversity of thought, background, and experience. Reasonable accommodations will be made for applicants with disabilities during the recruitment process

Job Title: Unified Communications (UC) Support Engineer Location: Telford Salary: 26,000 per annum + Quarterly KPI Bonus Are you passionate about technology and customer service? Do you have experience in telecoms, networking or Unified Communications and enjoy troubleshooting and problem-solving? We're looking for a motivated Unified Communications Support Engineer to join our support team in Telford. What You'll Be Doing Deliver high-quality technical support to business customers via phone, email, and remote tools Assist with the setup, configuration, and troubleshooting of business internet and hosted telephony systems Diagnose and resolve issues related to call quality, system configuration, registration failures, and hardware/software problems Provide guidance on standard procedures and escalate more complex issues to senior engineers Proactively suggest improvements to support tools, documentation, and processes What You'll Need 1-3 years of technical support experience (preferably within telecoms or UC environments) knowledge of hosted telephony, IP networking, and connectivity (e.g. routers, VoIP) Familiarity with UC platforms such as Gamma Horizon , Cisco Webex , iPECS , or similar Strong troubleshooting and diagnostic skills Excellent verbal and written communication with the ability to simplify technical concepts Experience using helpdesk/ticketing systems A collaborative, customer-first attitude and ability to stay calm under pressure Benefits Quarterly KPI bonus On-site parking Simplyhealth plan Access to our Employee Rewards Scheme Regular staff events and social days out A friendly, supportive work environment focused on career growth If you're looking to grow your career in the Tech/Unified Communications field and want to join a supportive, forward-thinking team, please apply with an up-to-date CV .

Business Development Manager - Renewable Energy Salary: 42,500 + 16,000 OTE + Car Allowance Location: Hybrid (3 days per week in North Leicestershire) Are you a driven Business Development professional with a passion for sustainable energy solutions? We're working with an established organisation in the renewable energy sector, looking for a talented Business Development Manager to help grow their presence across the UK. This role offers a fantastic opportunity to be part of an ambitious, future-focused business with a strong reputation in the industry. What you'll be doing: Building, managing, and developing relationships with new and existing clients. Identifying opportunities for growth and creating strategies to expand market share. Working closely with internal teams to ensure a seamless client experience. Attending industry events, networking, and representing the company professionally. Achieving and exceeding revenue and growth targets. What we're looking for: Proven experience in a business development, account management, or sales role (ideally in B2B environments). Experience within the renewable energy or new-build sector would be highly advantageous. Strong networking and relationship-building skills. A proactive, target-driven mindset with the ability to identify and convert opportunities. Excellent communication and negotiation skills. Passion for renewable energy and the drive to make a positive impact. What's on offer: Base salary: 42,500 On-target earnings: Up to 16,000 Car allowance

Marketing Manager Leicester 40,000- 50,000 Hybrid (3 days office, 2 days WFH) Are you a hands-on, data-driven marketer ready to make a real impact? Join our growing team in Leicester as our new Marketing Manager and take the lead on all things marketing - from strategy to execution. About the Role: As a generalist B2B marketer, you'll drive our brand forward with smart, effective campaigns that deliver results. You'll own the marketing plan, manage digital channels, and dig into data to refine our approach - so we reach the right audience, in the right way. What You'll Do: Develop and deliver multi-channel B2B marketing campaigns Manage digital marketing activity across web, email, social and paid channels Analyse campaign performance and turn insights into actions Create engaging content that aligns with our brand and speaks to our customers Work closely with sales to generate leads and support business growth Bring fresh ideas and make things happen - this is a hands-on role! About You: Proven B2B marketing experience (generalist, digital and data-focused) Comfortable working independently and as part of a collaborative team Strong digital marketing skills - SEO, PPC, email, social media Confident using data and analytics to measure performance Creative thinker with a can-do attitude The Package: 40,000- 50,000 salary Hybrid working - 3 days in our Leicester office, 2 days from home Pension scheme Supportive, friendly team environment Opportunity to shape marketing strategy and grow your career Ready to roll up your sleeves and make an impact? Apply today - we'd love to hear from you!

Job Opportunity: Telecoms Account Manager Location: Stafford (Hybrid - 1-2 days in) Salary: Up to 50,000 DOE + Uncapped Commission Are you a skilled Account Manager with a consultative sales style and a strong background in B2B telecoms/tech? Do you have experience working in a Managed Service Provider (MSP) environment, supporting both public and private sector clients? If so, we'd love to hear from you. About the Role We're seeking a Telecoms Account Manager to join our growing team. This is not a new business development (BDM) role - it's all about nurturing and growing existing customer relationships. You'll be responsible for managing a portfolio of approximately (Apply online only) accounts, comprising a mix of high-value, mid-tier, and smaller clients that require consistent support and engagement. What You'll Be Doing Managing and growing a diverse client base through a consultative, solutions-focused approach Quoting and advising on a range of managed telecom services, including VOIP, Unified Communications, and Cloud Services Identifying opportunities to support clients with IT solutions from an MSP perspective Building long-term customer relationships and ensuring ongoing satisfaction and retention What We're Looking For Proven experience in Account Management within B2B tech or telecoms Comfortable supporting both private and public sector customers Solid understanding of telecoms, cloud-based communications, and related IT services A consultative, customer-centric sales approach Why Join Us? Hybrid working - a flexible mix of home, office, and customer site visits Uncapped commission structure Opportunity to work with a wide range of clients and industry sectors Supportive, experienced team in a well-established and growing business If this sounds like the ideal next role for you, we want to hear from you! Apply now with an up-to-date CV to be considered.

CRM Manager Office-Based Manchester 38,000 - 45,000 per annum On behalf of our client, we are seeking an experienced CRM Manager to join a growing team in Manchester. This is a fantastic opportunity for someone who can combine strategic thinking with hands-on CRM delivery to build stronger customer relationships and help drive business growth. About the Role In this role, you'll take ownership of planning and executing customer engagement strategies that boost loyalty and retention. Working with HubSpot, you'll manage the end-to-end delivery of campaigns, from data segmentation through to performance analysis. Key Responsibilities: Develop and implement a clear CRM strategy that aligns with wider business goals. Oversee the management, segmentation and analysis of customer data to inform personalised campaigns. Plan and deliver targeted multi-channel CRM campaigns to engage and retain customers. Use HubSpot to automate workflows, manage lead nurturing and monitor customer journeys. Create tailored content and messaging that speaks directly to customer needs. Analyse campaign performance, report on key metrics and identify opportunities to improve ROI. Work closely with sales, marketing and customer service teams to ensure a joined-up approach. Test and refine campaigns using A/B testing and other performance measures. What We're Looking For: Minimum of 3 years' experience in a CRM, email marketing or customer retention role. Strong hands-on experience with HubSpot. Proven ability to analyse and manage customer data to deliver effective campaigns. Confident in marketing automation and personalisation techniques. Excellent communication and collaboration skills. Highly organised with strong attention to detail. Must be comfortable working full-time in the Manchester office. Salary & Benefits: 38,000 - 45,000 per annum, depending on experience Generous annual leave allowance Company bonus scheme Pension contribution Regular company socials and team events If you're ready to take the next step in your CRM career and want to make a real impact for our client, we'd love to hear from you.

Role: Product Analyst Location: Manchester City Centre (hybrid, 3 days per-week onsite) Salary: 50,000 - 60,000 (DoE) Are you a detail-driven Product Analyst who thrives in a collaborative, customer-focused environment? We're working with an award-winning FinTech platform that has been established in the UK market for more than 25 years. You'll be joining a highly respected Product team, taking ownership of roadmap items, leading analysis across key digital and enterprise initiatives, and acting as a bridge between stakeholders, UX designers and engineers. Responsibilities: Leading business and systems analysis for large-scale product and enterprise change projects. Translating complex requirements into epics and user stories with clear acceptance criteria. Owning product backlogs, driving sprint goals and working closely with UX and development teams. Using KPIs and customer insights to shape product decisions and measure impact. Supporting business readiness, including process mapping and stakeholder demos. Requirements: Proven experience as a Product or Business Analyst in a digital or financial services environment. Strong background in agile product delivery, with excellent stakeholder and communication skills. Experience balancing user needs, technical feasibility and business goals. A proactive, delivery-focused mindset with the ability to get into the detail when needed. Good understanding of web/mobile technologies and product development best practice. This is a fantastic opportunity to be part of a business that is experiencing significant growth and investing in its future success. If you have the skills and experience outlined above, then please apply with an uodate CV. Please note: This role requires all candidates to have no current or future requirement for sponsorship to work in the UK. Role: Product Analyst Location: Manchester City Centre (hybrid, 3 days per-week onsite) Salary: 50,000 - 60,000 (DoE)

User Research Lead - Digital Products & Customer Experience (12-month FTC) Location: Hybrid (Manchester, 3 days onsite) Salary: 65,000 - 75,000 + Excellent Benefits Package Are you passionate about delivering customer-first digital experiences through insight-driven research? We're looking for a User Research Lead to head up research efforts across a range of online products and services, ensuring user needs are at the heart of every design decision. This is a fantastic 12-month fixed-term opportunity to join a well-established, digitally focused organisation where customer experience and accessibility are front and centre. You'll help shape product strategy, mentor researchers, and embed user-centred thinking across teams. The Role: Lead and mentor a small team of user researchers, encouraging collaboration, continuous learning, and research excellence. Drive user research strategies that uncover actionable insights and influence product, design, and business decisions. Ensure consistency in research approaches and findings across multiple digital products and services. Champion inclusive design by embedding accessibility research and working with users of diverse abilities. Work closely with stakeholders in product, design, engineering, and brand to integrate research into every stage of development. Encourage innovative methods and experimentation in research practices. Facilitate workshops, journey mapping, and research critiques to foster alignment and drive optimisation. Align research priorities with strategic goals to deliver maximum impact across customer journeys. What You'll Bring: Strong background in user-centred research with experience in both qualitative and quantitative methods. Previous leadership or management experience in a research setting. Proficiency with tools such as UserTesting, Hotjar, or similar usability and survey platforms. Solid understanding of digital accessibility standards (e.g., WCAG) and inclusive research practices. Experience working with cross-functional teams in an Agile or product-led environment. Ability to translate complex data into clear, actionable insights for technical and non-technical stakeholders. Familiarity with design systems and their relationship to research and usability standards. Confident communicator and stakeholder manager, able to balance business needs with user priorities. Why Apply? Join a user-driven culture focused on meaningful digital experiences Shape research direction across multiple high-impact digital products Enjoy a flexible hybrid working model and collaborative environment Access a competitive salary and well-rounded benefits Make a real impact in a senior, fixed-term leadership role This is a fantastic opportunity to be part of a business that is experiencing significant growth and investing in its future success. If you have the skills and experience outlined above, then please apply with an updted CV. Please note: This role requires all candidates to have no current or future requirement for sponsorship to work in the UK. Role: User Research Lead - Digital Products & Customer Experience (12-month FTC) Location: Hybrid (Manchester, 3 days onsite) Salary: 65,000 - 75,000 + Excellent Benefits Package

Role: Java Developer - Microservices AWS Kafka Location: Manchester (Hybrid - 3 days onsite, 2 days remote) Salary: Up to 55,000 DOE My client is looking for a talented Java Developer to join their growing engineering team in Manchester. This is a fantastic opportunity to work on high-scale, cloud-native systems using modern technologies in a collaborative, forward-thinking environment. The Role: Java and the full Spring ecosystem (Spring Boot, Spring Cloud, Spring Data, Spring Cloud Stream) Kafka, MongoDB, ElasticSearch, and Redis AWS cloud services including Lambda, Step Functions, and general serverless architecture Docker and Kubernetes in modern DevOps environments Test-driven development (TDD) and clean architecture principles (DDD) You'll also contribute to architecture discussions, peer reviews, and technical presentations within the team. What They're Looking For: Strong Java development experience using Spring-based frameworks Knowledge of distributed systems and microservices best practices Hands-on with Kafka, NoSQL/ElasticSearch, and containerised environments Experience with AWS services and cloud-native design Comfortable working in Agile teams and contributing to technical direction This is a fantastic opportunity to be part of a business that is experiencing significant growth and investing in its future success. If you have the skills and experience outlined above, then please send apply with an updated CV. Please note: This role requires all candidates to have no current or future requirement for sponsorship to work in the UK. Role: Java Developer - Microservices AWS Kafka Location: Manchester (Hybrid - 3 days onsite) Salary: Up to 55,000 DOE

Role: Marketing Manager Location: Milton Keynes (on-site) Salary: Up to 50k I'm working with a well-established UK manufacturer that's investing in its first in-house Marketing Manager . This is a rare opportunity to join a successful and growing business where marketing is about to play a central, strategic role. The company is looking for someone with the experience and confidence to lead, build, and deliver a marketing function from the ground up. They're not looking for someone to follow a playbook - they're looking for someone to write it . The Role As the first in-house marketer, you'll take full ownership of marketing strategy and execution. This includes campaign planning, content, digital, and CRM - as well as working with external partners to deliver results. You'll also be mentoring a Content Creator , so leadership and collaboration will be key. Key focus areas: Build and lead the marketing strategy aligned to commercial goals Manage the full marketing lifecycle, including digital and inbound campaigns Use HubSpot to manage workflows, CRM, automation and reporting Guide content development and lead generation activity Manage SEO/PPC/Web Design and overall branding Track and report on campaign performance to influence future plans What We're Looking For This role needs someone strategic, hands-on, and commercially minded - ideally with experience in B2B and/or industrial/manufacturing sectors. You should be comfortable operating independently, advising leadership, and shaping the function around best practice. Essential skills and experience: Proven experience leading and delivering B2B marketing strategies Strong understanding of HubSpot (Marketing Hub & CRM) Experience managing external suppliers and performance metrics Ability to guide and mentor junior team members Data-led, results-focused approach Confident working in a technical, product-focused environment

Job Title: Sage Intacct Consultant (In-House) Location: St Helens (Hybrid - 2-3 days on-site, remainder remote) Salary: 50,000 - 65,000 per annum ( negotiaable depending on experience) Contract: Fixed-Term Contract (initially), with the potential to become permanent About the Company Our client is an established, forward-thinking organisation based in the North West. They are seeking an experienced Sage Intacct Consultant to join their in-house finance systems team on an initial fixed-term basis, with the potential for the role to become permanent. This is an excellent opportunity for someone who wants to make an immediate impact while also looking for long-term career prospects. Role Overview As the in-house Sage Intacct Consultant, you will act as the subject matter expert for the system, overseeing configuration, upgrades, and ongoing optimisation. You will work closely with the finance team and wider business stakeholders to understand requirements and deliver effective solutions that improve efficiency and support the company's growth plans. Key Responsibilities Maintain and manage the Sage Intacct system, ensuring it is configured to meet business needs Lead on new modules, upgrades, and system enhancements Liaise with internal stakeholders to gather requirements and deliver solutions Develop and deliver user training, documentation, and support Troubleshoot issues and coordinate with Sage Intacct support where necessary Contribute to wider digital transformation and finance projects Key Requirements Proven experience implementing and supporting Sage Intacct Strong understanding of finance and accounting processes Excellent communication and stakeholder management skills Ability to work independently and manage multiple priorities Strong problem-solving and analytical skills What's on Offer Competitive salary ( 50,000 - 65,000 depending on experience) Flexible hybrid working model Opportunity to take ownership of the Sage Intacct system and shape its development Supportive and collaborative working environment Ongoing professional development Fixed-term contract initially, with the potential to become a permanent position How to Apply If you are ready to take the next step in your career with an organisation that values innovation and continuous improvement, we would love to hear from you. Please apply with your CV to discuss this opportunity further.

Role: Account Manager Industry: IT Managed Services Location: Manchester (Hybrid) Salary: 30,000 basic + 15,000 OTE About the Role We are looking for a motivated and customer-focused Desk-Based Account Manager to join our growing IT Managed Services team. This is a fantastic opportunity for someone with experience in account management or IT service sales who thrives in a fast-paced, desk-based environment and is passionate about delivering excellent client experiences. As a key part of our account management function, you will be responsible for nurturing existing client relationships, identifying growth opportunities, and supporting the delivery of IT solutions that help our clients achieve their goals. Key Responsibilities Manage a portfolio of existing clients, providing exceptional customer service and proactive account support. Build strong, long-lasting relationships with key stakeholders to ensure high levels of client satisfaction. Identify upselling and cross-selling opportunities across a range of IT managed services and solutions. Prepare and deliver quotes, proposals, and renewals in collaboration with internal technical teams. Act as the main point of contact for day-to-day client enquiries, ensuring timely and effective resolutions. Support contract renewals, negotiate pricing where required, and ensure client retention. Track and manage sales opportunities using CRM systems, ensuring accurate pipeline reporting. Collaborate closely with service delivery and support teams to ensure smooth ongoing service. Key Requirements Experience in account management, sales, or customer service within the IT or technology sector (managed services experience preferred). Strong relationship-building skills and a customer-first mindset. Excellent communication skills, both written and verbal. Confident in managing multiple accounts and tasks simultaneously. Ability to identify opportunities for account growth and deliver value-added solutions. Proficiency in using CRM systems and Microsoft Office tools. A proactive, organised, and detail-oriented approach. What's on Offer Base Salary: 30,000 On-Target Earnings (OTE): 15,000 Hybrid Working: Manchester office with flexibility to work from home. Career progression opportunities within a growing business. Ongoing training and development.

ICT Technician - Up to 29,000 - Leeds Are you a tech-savvy problem-solver looking for a rewarding career in IT? Look no further! We're seeking a talented ICT Technician to join our team and provide essential technical support to our organisation. Position - IT Technician Location - Leeds Salary - Up to 29,000 per annum Skills Required - Strong technical aptitude and troubleshooting skills. Knowledge of hardware components and peripherals. Previous experience within an IT Helpdesk capacity Basic understanding of networking concepts (TCP/IP, DNS, DHCP). Excellent communication and customer service skills. Ability to work independently and collaboratively in a team environment. Key Responsibilities - Provide technical support to end-users, troubleshooting hardware and software issues promptly and effectively. Install, configure, and maintain computer systems, networks, printers, and other IT equipment. Assist with the setup and configuration of software applications and operating systems. Respond to help desk tickets and service requests in a timely manner, ensuring excellent customer service. Perform routine maintenance tasks, such as system updates, backups, and antivirus scans. Document support activities, including resolutions and troubleshooting steps, for knowledge sharing and future reference. Benefits - Competitive Salary Package - Enjoy a salary of up to 29,000, commensurate with your skills and experience. Career Development Opportunities - Grow your skills and advance your career with opportunities for training and professional development. Supportive Work Environment - Join a friendly and collaborative team where your contributions are valued, and teamwork is encouraged. If you're a proactive IT enthusiast with a passion for technology and a desire to help others, we want to hear from you! Join us and embark on an exciting journey as our ICT Technician Apply now and become part of our dynamic team!

Customer Success Manager - On-Site Evesham, Worcestershire 35,000- 45,000 DOE 23 Days Annual Leave + Bank Holidays BUPA Healthcare Growing Tech Business I'm working exclusively with a fast-growing technology business based in Evesham to recruit a Customer Success Manager who will take ownership of the full customer journey - from onboarding through to renewals - while leading and developing a small team. This is an on-site role offering the opportunity to join a company delivering both hardware and software solutions , at a pivotal point of growth and transformation - including the rollout of HubSpot CRM . You'll report directly to the COO and work in close partnership with the sales and account management teams to ensure customers receive excellent service and ongoing value. Key Responsibilities: Customer Onboarding & Implementation: Lead seamless onboarding for new clients, ensuring successful adoption of products and services. Training & Support: Deliver tailored training and ongoing support to help clients get the most from the platform. Customer Engagement & Retention: Build strong, lasting relationships with customers, driving satisfaction and loyalty. Upselling & Renewals: Identify and act on opportunities to cross-sell, upsell, and renew accounts. Team Management: Manage two direct reports in the Customer Success team - supporting their development, performance, and daily operations. Internal Collaboration: Work closely with internal sales and account managers to align on customer strategy and objectives. CRM Transition: Support the business through its transition to HubSpot , helping to improve systems and customer tracking. What We're Looking For: 3-5 years' experience in a Customer Success, Account Management, or similar client-facing B2B role. Leadership experience with direct reports, or a strong desire and capability to step into people management. Excellent relationship-building and communication skills. Commercial acumen - comfortable identifying revenue opportunities and driving retention. Organised, adaptable, and proactive, with a collaborative approach to problem-solving. Experience with CRM systems; HubSpot knowledge is a bonus. Benefits: 35,000- 45,000 depending on experience 23 days holiday + bank holidays BUPA healthcare plan Company pension scheme Free on-site parking Career growth in a scaling tech business Friendly and supportive team culture This is a fantastic opportunity for a motivated and customer-focused professional to make a real impact and grow with the business. To find out more or apply, please get in touch - I'd love to hear from you.