Marketing Account Manager Location : Birmingham (Hybrid) Salary : 35,000 - 45,000 (dependent on experience) 4.5-Day Working Week Performance Bonus Benefits On behalf of our client, a growing and ambitious Birmingham-based marketing agency, we are looking for a Marketing Account Manager to join their team. This is a hybrid, client-facing role ideal for someone with strong digital marketing experience, excellent relationship management skills, and a strategic mindset. The agency works with a broad range of clients across performance marketing, ecommerce, content, SEO, and paid media. You'll play a key role in managing day-to-day client relationships and delivering high-impact marketing strategies that drive measurable growth. The Role As Account Manager, you'll lead on client communication, project delivery, and account strategy. You will be responsible for managing ongoing marketing retainers and ensuring all work is delivered on time, to brief, and in alignment with client goals. Key Responsibilities Client Relationship Management Act as the strategic lead and main point of contact for your clients Build and maintain trusted, long-term relationships Develop account strategies that align with client objectives Coordinate regular check-ins, reporting, and quarterly reviews Identify opportunities for growth, upsell, and cross-sell across service lines Support the leadership team with client retention and business development activities Project & Retainer Management Manage the execution of always-on marketing campaigns across PPC, SEO, email, content, and paid media Coordinate internal resources to ensure high-quality, timely delivery Ensure all marketing activity aligns with client strategy and delivers ROI Monitor service levels to maintain efficiency and profitability Performance Reporting & Insights Create and present regular performance reports Provide strategic insights and recommendations based on data Lead client meetings to discuss performance and refine campaign direction Address complex challenges, escalating when necessary Innovation & Internal Collaboration Stay informed on industry developments, emerging tools, and digital trends Work closely with Account Directors and the Marketing Director to support client strategy Collaborate with internal delivery teams across all marketing disciplines Mentor junior team members and contribute to internal knowledge sharing About You 3+ years of experience in a digital marketing or agency environment A strong understanding of performance marketing principles Excellent communication and client relationship skills Strategic thinker with strong project and time management abilities Confident analysing data and using it to inform decisions Experience in ecommerce (preferred) Comfortable writing or editing marketing copy when required Benefits Competitive salary ( 35,000 - 45,000 DOE) 4.5-day working week Hybrid working model (Birmingham office) Performance bonus Regular training, mentoring, and development Collaborative and inclusive team culture Wellbeing support and team social If you're interested - please apply now!
Jul 17, 2025
Full time
Marketing Account Manager Location : Birmingham (Hybrid) Salary : 35,000 - 45,000 (dependent on experience) 4.5-Day Working Week Performance Bonus Benefits On behalf of our client, a growing and ambitious Birmingham-based marketing agency, we are looking for a Marketing Account Manager to join their team. This is a hybrid, client-facing role ideal for someone with strong digital marketing experience, excellent relationship management skills, and a strategic mindset. The agency works with a broad range of clients across performance marketing, ecommerce, content, SEO, and paid media. You'll play a key role in managing day-to-day client relationships and delivering high-impact marketing strategies that drive measurable growth. The Role As Account Manager, you'll lead on client communication, project delivery, and account strategy. You will be responsible for managing ongoing marketing retainers and ensuring all work is delivered on time, to brief, and in alignment with client goals. Key Responsibilities Client Relationship Management Act as the strategic lead and main point of contact for your clients Build and maintain trusted, long-term relationships Develop account strategies that align with client objectives Coordinate regular check-ins, reporting, and quarterly reviews Identify opportunities for growth, upsell, and cross-sell across service lines Support the leadership team with client retention and business development activities Project & Retainer Management Manage the execution of always-on marketing campaigns across PPC, SEO, email, content, and paid media Coordinate internal resources to ensure high-quality, timely delivery Ensure all marketing activity aligns with client strategy and delivers ROI Monitor service levels to maintain efficiency and profitability Performance Reporting & Insights Create and present regular performance reports Provide strategic insights and recommendations based on data Lead client meetings to discuss performance and refine campaign direction Address complex challenges, escalating when necessary Innovation & Internal Collaboration Stay informed on industry developments, emerging tools, and digital trends Work closely with Account Directors and the Marketing Director to support client strategy Collaborate with internal delivery teams across all marketing disciplines Mentor junior team members and contribute to internal knowledge sharing About You 3+ years of experience in a digital marketing or agency environment A strong understanding of performance marketing principles Excellent communication and client relationship skills Strategic thinker with strong project and time management abilities Confident analysing data and using it to inform decisions Experience in ecommerce (preferred) Comfortable writing or editing marketing copy when required Benefits Competitive salary ( 35,000 - 45,000 DOE) 4.5-day working week Hybrid working model (Birmingham office) Performance bonus Regular training, mentoring, and development Collaborative and inclusive team culture Wellbeing support and team social If you're interested - please apply now!
Digital Marketing Account Manager - 35,000- 40,000 Coventry Hybrid Are you an experienced Digital Marketer with a passion for delivering results and managing client relationships? We're looking for a talented Digital Marketing Account Manager to join our growing team in Coventry. Location: Hybrid - 3 days a week in our Coventry office, 2 days from home Salary: 35,000- 40,000 (depending on experience) About the role As a Digital Marketing Account Manager, you'll be the main point of contact for your clients, ensuring their campaigns are planned, delivered, and optimised to drive success. You'll focus on paid advertising, SEO techniques, and landing page optimisation while managing multiple client accounts and working closely with our internal teams. Key responsibilities: Manage a portfolio of client accounts, acting as their trusted digital marketing partner Plan, execute, and optimise paid ad campaigns, particularly across Google Ads Use GA4 to analyse campaign performance and provide actionable insights Advise on and implement SEO techniques to enhance online visibility Optimise landing pages to maximise conversions and ROI Deliver regular performance reports and recommendations to clients Build strong client relationships and ensure a high standard of service Collaborate with internal teams to deliver multi-channel campaigns What we're looking for: Previous experience working in a marketing agency environment Strong background in digital marketing with a focus on paid advertising (Google Ads) Solid understanding of SEO best practices and landing page optimisation Experience using GA4 to track and report on campaign performance Confident managing client relationships and presenting campaign results Highly organised, proactive, and able to manage multiple accounts and deadlines A team player with excellent communication skills and a positive attitude What's in it for you? Competitive salary of 35,000- 40,000 DOE Hybrid working - 3 days in our Coventry office, 2 days from home Regular lunch outings, socials, and gigs with the team Annual company trip A supportive, collaborative environment where your ideas are valued Ongoing training and opportunities to develop your career If you're ready to take the next step in your digital marketing career and want to join a fun, ambitious team - we'd love to hear from you. Apply now to find out more.
Jul 17, 2025
Full time
Digital Marketing Account Manager - 35,000- 40,000 Coventry Hybrid Are you an experienced Digital Marketer with a passion for delivering results and managing client relationships? We're looking for a talented Digital Marketing Account Manager to join our growing team in Coventry. Location: Hybrid - 3 days a week in our Coventry office, 2 days from home Salary: 35,000- 40,000 (depending on experience) About the role As a Digital Marketing Account Manager, you'll be the main point of contact for your clients, ensuring their campaigns are planned, delivered, and optimised to drive success. You'll focus on paid advertising, SEO techniques, and landing page optimisation while managing multiple client accounts and working closely with our internal teams. Key responsibilities: Manage a portfolio of client accounts, acting as their trusted digital marketing partner Plan, execute, and optimise paid ad campaigns, particularly across Google Ads Use GA4 to analyse campaign performance and provide actionable insights Advise on and implement SEO techniques to enhance online visibility Optimise landing pages to maximise conversions and ROI Deliver regular performance reports and recommendations to clients Build strong client relationships and ensure a high standard of service Collaborate with internal teams to deliver multi-channel campaigns What we're looking for: Previous experience working in a marketing agency environment Strong background in digital marketing with a focus on paid advertising (Google Ads) Solid understanding of SEO best practices and landing page optimisation Experience using GA4 to track and report on campaign performance Confident managing client relationships and presenting campaign results Highly organised, proactive, and able to manage multiple accounts and deadlines A team player with excellent communication skills and a positive attitude What's in it for you? Competitive salary of 35,000- 40,000 DOE Hybrid working - 3 days in our Coventry office, 2 days from home Regular lunch outings, socials, and gigs with the team Annual company trip A supportive, collaborative environment where your ideas are valued Ongoing training and opportunities to develop your career If you're ready to take the next step in your digital marketing career and want to join a fun, ambitious team - we'd love to hear from you. Apply now to find out more.
Digital Marketing Account Manager - Up to 45,000 Staffordshire On-site with occasional work from home Our client, a successful and growing marketing agency in Staffordshire, is looking for an experienced Digital Marketing Account Manager to join their welcoming team. This is a fantastic opportunity for someone who thrives on building strong client relationships and delivering engaging, results-driven marketing campaigns. About the role You'll manage a portfolio of clients, acting as their trusted advisor and first point of contact for all things marketing. You'll plan, coordinate and deliver tailored strategies using a mix of digital and traditional channels. You'll keep projects on track, create engaging content, manage suppliers and ensure work is delivered to the highest standard. Key responsibilities: Build and maintain strong client relationships, developing a deep understanding of their businesses and goals Plan, deliver and manage integrated marketing strategies and campaigns Write clear, compelling content for social media, websites, newsletters, PR and more Present ideas, plans and results confidently to clients and the internal team Coordinate with designers, printers and suppliers to deliver marketing materials on time Monitor and report on campaign performance against agreed KPIs Manage and mentor junior team members where required Attend and support client events as needed Maintain exceptional attention to detail across all deliverables What we're looking for: Minimum 3 years' experience in a digital marketing role with account management responsibilities Good knowledge of digital and offline marketing channels and tools Excellent written and verbal communication skills Highly organised and confident managing multiple projects at once Creative thinker with a proactive, problem-solving mindset Comfortable presenting to clients and collaborating with internal teams and suppliers Degree or equivalent work-based training in a relevant subject Ability to commute reliably to Stoke-on-Trent, Staffordshire - this is an on-site role with the option to work from home occasionally What's on offer: This agency genuinely looks after its team and offers a supportive, positive culture with great benefits, including: Simply Health plan 25 days holiday plus bank holidays Birthday day off with a gift Three extra days off at Christmas, plus Christmas Eve gifted Work anniversary vouchers every year Office dogs Free on-site parking Flexible start and finish times Flexibility for family events and commitments Team building, reward activities and company events Personal training allowance Opportunities to attend industry awards and events How to apply: If you're ready to take the next step in your marketing career with a company that values its people, we'd love to hear from you.
Jul 17, 2025
Full time
Digital Marketing Account Manager - Up to 45,000 Staffordshire On-site with occasional work from home Our client, a successful and growing marketing agency in Staffordshire, is looking for an experienced Digital Marketing Account Manager to join their welcoming team. This is a fantastic opportunity for someone who thrives on building strong client relationships and delivering engaging, results-driven marketing campaigns. About the role You'll manage a portfolio of clients, acting as their trusted advisor and first point of contact for all things marketing. You'll plan, coordinate and deliver tailored strategies using a mix of digital and traditional channels. You'll keep projects on track, create engaging content, manage suppliers and ensure work is delivered to the highest standard. Key responsibilities: Build and maintain strong client relationships, developing a deep understanding of their businesses and goals Plan, deliver and manage integrated marketing strategies and campaigns Write clear, compelling content for social media, websites, newsletters, PR and more Present ideas, plans and results confidently to clients and the internal team Coordinate with designers, printers and suppliers to deliver marketing materials on time Monitor and report on campaign performance against agreed KPIs Manage and mentor junior team members where required Attend and support client events as needed Maintain exceptional attention to detail across all deliverables What we're looking for: Minimum 3 years' experience in a digital marketing role with account management responsibilities Good knowledge of digital and offline marketing channels and tools Excellent written and verbal communication skills Highly organised and confident managing multiple projects at once Creative thinker with a proactive, problem-solving mindset Comfortable presenting to clients and collaborating with internal teams and suppliers Degree or equivalent work-based training in a relevant subject Ability to commute reliably to Stoke-on-Trent, Staffordshire - this is an on-site role with the option to work from home occasionally What's on offer: This agency genuinely looks after its team and offers a supportive, positive culture with great benefits, including: Simply Health plan 25 days holiday plus bank holidays Birthday day off with a gift Three extra days off at Christmas, plus Christmas Eve gifted Work anniversary vouchers every year Office dogs Free on-site parking Flexible start and finish times Flexibility for family events and commitments Team building, reward activities and company events Personal training allowance Opportunities to attend industry awards and events How to apply: If you're ready to take the next step in your marketing career with a company that values its people, we'd love to hear from you.
Job Title: Sage Intacct Consultant (In-House) Location: St Helens (Hybrid - 2-3 days on-site, remainder remote) Salary: 50,000 - 65,000 per annum ( negotiaable depending on experience) Contract: Fixed-Term Contract (initially), with the potential to become permanent About the Company Our client is an established, forward-thinking organisation based in the North West. They are seeking an experienced Sage Intacct Consultant to join their in-house finance systems team on an initial fixed-term basis, with the potential for the role to become permanent. This is an excellent opportunity for someone who wants to make an immediate impact while also looking for long-term career prospects. Role Overview As the in-house Sage Intacct Consultant, you will act as the subject matter expert for the system, overseeing configuration, upgrades, and ongoing optimisation. You will work closely with the finance team and wider business stakeholders to understand requirements and deliver effective solutions that improve efficiency and support the company's growth plans. Key Responsibilities Maintain and manage the Sage Intacct system, ensuring it is configured to meet business needs Lead on new modules, upgrades, and system enhancements Liaise with internal stakeholders to gather requirements and deliver solutions Develop and deliver user training, documentation, and support Troubleshoot issues and coordinate with Sage Intacct support where necessary Contribute to wider digital transformation and finance projects Key Requirements Proven experience implementing and supporting Sage Intacct Strong understanding of finance and accounting processes Excellent communication and stakeholder management skills Ability to work independently and manage multiple priorities Strong problem-solving and analytical skills What's on Offer Competitive salary ( 50,000 - 65,000 depending on experience) Flexible hybrid working model Opportunity to take ownership of the Sage Intacct system and shape its development Supportive and collaborative working environment Ongoing professional development Fixed-term contract initially, with the potential to become a permanent position How to Apply If you are ready to take the next step in your career with an organisation that values innovation and continuous improvement, we would love to hear from you. Please apply with your CV to discuss this opportunity further.
Jul 17, 2025
Full time
Job Title: Sage Intacct Consultant (In-House) Location: St Helens (Hybrid - 2-3 days on-site, remainder remote) Salary: 50,000 - 65,000 per annum ( negotiaable depending on experience) Contract: Fixed-Term Contract (initially), with the potential to become permanent About the Company Our client is an established, forward-thinking organisation based in the North West. They are seeking an experienced Sage Intacct Consultant to join their in-house finance systems team on an initial fixed-term basis, with the potential for the role to become permanent. This is an excellent opportunity for someone who wants to make an immediate impact while also looking for long-term career prospects. Role Overview As the in-house Sage Intacct Consultant, you will act as the subject matter expert for the system, overseeing configuration, upgrades, and ongoing optimisation. You will work closely with the finance team and wider business stakeholders to understand requirements and deliver effective solutions that improve efficiency and support the company's growth plans. Key Responsibilities Maintain and manage the Sage Intacct system, ensuring it is configured to meet business needs Lead on new modules, upgrades, and system enhancements Liaise with internal stakeholders to gather requirements and deliver solutions Develop and deliver user training, documentation, and support Troubleshoot issues and coordinate with Sage Intacct support where necessary Contribute to wider digital transformation and finance projects Key Requirements Proven experience implementing and supporting Sage Intacct Strong understanding of finance and accounting processes Excellent communication and stakeholder management skills Ability to work independently and manage multiple priorities Strong problem-solving and analytical skills What's on Offer Competitive salary ( 50,000 - 65,000 depending on experience) Flexible hybrid working model Opportunity to take ownership of the Sage Intacct system and shape its development Supportive and collaborative working environment Ongoing professional development Fixed-term contract initially, with the potential to become a permanent position How to Apply If you are ready to take the next step in your career with an organisation that values innovation and continuous improvement, we would love to hear from you. Please apply with your CV to discuss this opportunity further.
Nextech Group Ltd
Newcastle Upon Tyne, Tyne And Wear
Job Title: IT Engineer Location: Newcastle Salary: Up to 30,000 Job Description - We are looking for a dynamic and customer-focused Technical Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Skill requirements - MSP experience or a customer centric environment providing support. Excellent verbal and written communication skills Active Directory and GPO administration Exchange & Intune administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations 2 years+ of 1st line technical helpdesk environment 2 years + of a 2nd line technical support environment Firewall Implementations -Fortigate/Cisco/Sonicwall/Watchguard Backup Solutions - Azure/Veeam Virtualisation - Hyper-V, VMware, AVD, RDS In-depth Knowledge of O365 suite & MFA Able to answer general Networking questions. What We Offer - Competitive salary and benefits package. Opportunities for professional development and career progression. A supportive and collaborative work environment. Regular team-building activities and social events. The chance to work with a diverse range of clients and cutting-edge technologies. How to Apply - If you are passionate about IT and providing excellent customer service, we would love to hear from you. Please send your CV the email address : (url removed)
Jul 17, 2025
Full time
Job Title: IT Engineer Location: Newcastle Salary: Up to 30,000 Job Description - We are looking for a dynamic and customer-focused Technical Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Skill requirements - MSP experience or a customer centric environment providing support. Excellent verbal and written communication skills Active Directory and GPO administration Exchange & Intune administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations 2 years+ of 1st line technical helpdesk environment 2 years + of a 2nd line technical support environment Firewall Implementations -Fortigate/Cisco/Sonicwall/Watchguard Backup Solutions - Azure/Veeam Virtualisation - Hyper-V, VMware, AVD, RDS In-depth Knowledge of O365 suite & MFA Able to answer general Networking questions. What We Offer - Competitive salary and benefits package. Opportunities for professional development and career progression. A supportive and collaborative work environment. Regular team-building activities and social events. The chance to work with a diverse range of clients and cutting-edge technologies. How to Apply - If you are passionate about IT and providing excellent customer service, we would love to hear from you. Please send your CV the email address : (url removed)
Nextech Group Ltd
Newcastle Upon Tyne, Tyne And Wear
Job Title: 1st Line Software Support Engineer Location: Newcastle Upon Tyne Salary: 25,000 per annum Job Type: Full-Time Permanent Are you passionate about technology and problem-solving? Do you enjoy helping people and want to kick-start or develop your career in software support? We're looking for a proactive and customer-focused 1st Line Software Support Engineer to join our growing support team in Newcastle. About the Role: As a 1st Line Software Support Engineer, you will be the first point of contact for our customers, helping them resolve technical issues and get the best from our software solutions. This is an excellent opportunity for someone with a strong technical aptitude, a can-do attitude, and a desire to grow in a fast-paced software environment. Key Responsibilities: Respond to incoming support queries via phone, email, and ticketing system Troubleshoot software issues and provide first-line resolution or escalate where appropriate Log and track issues to ensure timely resolution and customer satisfaction Assist with software installations, configuration, and basic training Work closely with 2nd Line Support and Development teams to improve support processes What We're Looking For: Strong communication skills with a customer-first mindset Basic understanding of software applications, operating systems, and networks Ability to diagnose and troubleshoot technical issues methodically Previous experience in a helpdesk or technical support environment (desirable, but not essential) Enthusiasm to learn and develop within a technology-focused company What We Offer: Competitive salary of 25,000 Ongoing training and development opportunities Supportive and collaborative team culture Pension scheme and other benefits How to Apply: Click Apply Now or send your CV and a short cover letter outlining your interest to (url removed) Join us and be part of a team that's passionate about delivering great software and even better service.
Jul 17, 2025
Full time
Job Title: 1st Line Software Support Engineer Location: Newcastle Upon Tyne Salary: 25,000 per annum Job Type: Full-Time Permanent Are you passionate about technology and problem-solving? Do you enjoy helping people and want to kick-start or develop your career in software support? We're looking for a proactive and customer-focused 1st Line Software Support Engineer to join our growing support team in Newcastle. About the Role: As a 1st Line Software Support Engineer, you will be the first point of contact for our customers, helping them resolve technical issues and get the best from our software solutions. This is an excellent opportunity for someone with a strong technical aptitude, a can-do attitude, and a desire to grow in a fast-paced software environment. Key Responsibilities: Respond to incoming support queries via phone, email, and ticketing system Troubleshoot software issues and provide first-line resolution or escalate where appropriate Log and track issues to ensure timely resolution and customer satisfaction Assist with software installations, configuration, and basic training Work closely with 2nd Line Support and Development teams to improve support processes What We're Looking For: Strong communication skills with a customer-first mindset Basic understanding of software applications, operating systems, and networks Ability to diagnose and troubleshoot technical issues methodically Previous experience in a helpdesk or technical support environment (desirable, but not essential) Enthusiasm to learn and develop within a technology-focused company What We Offer: Competitive salary of 25,000 Ongoing training and development opportunities Supportive and collaborative team culture Pension scheme and other benefits How to Apply: Click Apply Now or send your CV and a short cover letter outlining your interest to (url removed) Join us and be part of a team that's passionate about delivering great software and even better service.
Role: Account Manager Industry: IT Managed Services Location: Manchester (Hybrid) Salary: 30,000 basic + 15,000 OTE About the Role We are looking for a motivated and customer-focused Desk-Based Account Manager to join our growing IT Managed Services team. This is a fantastic opportunity for someone with experience in account management or IT service sales who thrives in a fast-paced, desk-based environment and is passionate about delivering excellent client experiences. As a key part of our account management function, you will be responsible for nurturing existing client relationships, identifying growth opportunities, and supporting the delivery of IT solutions that help our clients achieve their goals. Key Responsibilities Manage a portfolio of existing clients, providing exceptional customer service and proactive account support. Build strong, long-lasting relationships with key stakeholders to ensure high levels of client satisfaction. Identify upselling and cross-selling opportunities across a range of IT managed services and solutions. Prepare and deliver quotes, proposals, and renewals in collaboration with internal technical teams. Act as the main point of contact for day-to-day client enquiries, ensuring timely and effective resolutions. Support contract renewals, negotiate pricing where required, and ensure client retention. Track and manage sales opportunities using CRM systems, ensuring accurate pipeline reporting. Collaborate closely with service delivery and support teams to ensure smooth ongoing service. Key Requirements Experience in account management, sales, or customer service within the IT or technology sector (managed services experience preferred). Strong relationship-building skills and a customer-first mindset. Excellent communication skills, both written and verbal. Confident in managing multiple accounts and tasks simultaneously. Ability to identify opportunities for account growth and deliver value-added solutions. Proficiency in using CRM systems and Microsoft Office tools. A proactive, organised, and detail-oriented approach. What's on Offer Base Salary: 30,000 On-Target Earnings (OTE): 15,000 Hybrid Working: Manchester office with flexibility to work from home. Career progression opportunities within a growing business. Ongoing training and development.
Jul 16, 2025
Full time
Role: Account Manager Industry: IT Managed Services Location: Manchester (Hybrid) Salary: 30,000 basic + 15,000 OTE About the Role We are looking for a motivated and customer-focused Desk-Based Account Manager to join our growing IT Managed Services team. This is a fantastic opportunity for someone with experience in account management or IT service sales who thrives in a fast-paced, desk-based environment and is passionate about delivering excellent client experiences. As a key part of our account management function, you will be responsible for nurturing existing client relationships, identifying growth opportunities, and supporting the delivery of IT solutions that help our clients achieve their goals. Key Responsibilities Manage a portfolio of existing clients, providing exceptional customer service and proactive account support. Build strong, long-lasting relationships with key stakeholders to ensure high levels of client satisfaction. Identify upselling and cross-selling opportunities across a range of IT managed services and solutions. Prepare and deliver quotes, proposals, and renewals in collaboration with internal technical teams. Act as the main point of contact for day-to-day client enquiries, ensuring timely and effective resolutions. Support contract renewals, negotiate pricing where required, and ensure client retention. Track and manage sales opportunities using CRM systems, ensuring accurate pipeline reporting. Collaborate closely with service delivery and support teams to ensure smooth ongoing service. Key Requirements Experience in account management, sales, or customer service within the IT or technology sector (managed services experience preferred). Strong relationship-building skills and a customer-first mindset. Excellent communication skills, both written and verbal. Confident in managing multiple accounts and tasks simultaneously. Ability to identify opportunities for account growth and deliver value-added solutions. Proficiency in using CRM systems and Microsoft Office tools. A proactive, organised, and detail-oriented approach. What's on Offer Base Salary: 30,000 On-Target Earnings (OTE): 15,000 Hybrid Working: Manchester office with flexibility to work from home. Career progression opportunities within a growing business. Ongoing training and development.
Role: IT Infrastructure Engineer Department: Project Delivery Location: Reigate Salary: 45,000 per annum (Enhanced DBS needed) Job Type: Full-Time (hybrid working) Are you an experienced IT professional with a passion for delivering high-quality infrastructure projects? We are looking for an IT Infrastructure Engineer to join a dynamic, customer-focused technical operations team. In this role, you will be responsible for the delivery and implementation of a wide range of IT projects, ensuring they are completed on time, within scope, and to an exceptional standard. What You'll Be Doing: Deliver and implement IT infrastructure projects that exceed customer expectations. Lead project processes including kick-off, regular reviews, and timely project sign-offs. Prepare detailed project scopes and manage out-of-scope variations. Work closely with third-party suppliers to ensure successful project delivery. Act as a key technical liaison with customers to understand their requirements. Support the sales team with technical expertise and assist in shaping project solutions. Mentor colleagues on project delivery best practices. Provide ad hoc technical support to the wider technical operations team. Attend weekly project planning and team collaboration meetings. What We're Looking For: Proven experience in delivering IT infrastructure projects. Strong technical background in Microsoft 365, Windows Server environments, networking, firewall solutions, and security services. Familiarity with Google Workspace, AV solutions, and security standards such as Cyber Essentials. Excellent communication skills and the ability to build strong relationships with customers. Experience working to SLAs in customer-facing roles. Ability to manage multi-site or multi-level client environments is desirable. Prior experience working within the Education sector would be beneficial. Key Skills: Microsoft 365 (Exchange Online, SharePoint Online, Teams, OneDrive) Microsoft Endpoint Manager (Intune) Google Workspace & Chrome Enterprise Management Windows Server (Active Directory, Group Policy) Networking (VLANs, wireless security, switch topology) Firewall and security solutions (e.g. SonicWALL, Watchguard) Audio-visual installations and support Strong problem-solving and documentation skills Additional Requirements: Full UK driving licence and access to a vehicle. Enhanced DBS
Jul 15, 2025
Full time
Role: IT Infrastructure Engineer Department: Project Delivery Location: Reigate Salary: 45,000 per annum (Enhanced DBS needed) Job Type: Full-Time (hybrid working) Are you an experienced IT professional with a passion for delivering high-quality infrastructure projects? We are looking for an IT Infrastructure Engineer to join a dynamic, customer-focused technical operations team. In this role, you will be responsible for the delivery and implementation of a wide range of IT projects, ensuring they are completed on time, within scope, and to an exceptional standard. What You'll Be Doing: Deliver and implement IT infrastructure projects that exceed customer expectations. Lead project processes including kick-off, regular reviews, and timely project sign-offs. Prepare detailed project scopes and manage out-of-scope variations. Work closely with third-party suppliers to ensure successful project delivery. Act as a key technical liaison with customers to understand their requirements. Support the sales team with technical expertise and assist in shaping project solutions. Mentor colleagues on project delivery best practices. Provide ad hoc technical support to the wider technical operations team. Attend weekly project planning and team collaboration meetings. What We're Looking For: Proven experience in delivering IT infrastructure projects. Strong technical background in Microsoft 365, Windows Server environments, networking, firewall solutions, and security services. Familiarity with Google Workspace, AV solutions, and security standards such as Cyber Essentials. Excellent communication skills and the ability to build strong relationships with customers. Experience working to SLAs in customer-facing roles. Ability to manage multi-site or multi-level client environments is desirable. Prior experience working within the Education sector would be beneficial. Key Skills: Microsoft 365 (Exchange Online, SharePoint Online, Teams, OneDrive) Microsoft Endpoint Manager (Intune) Google Workspace & Chrome Enterprise Management Windows Server (Active Directory, Group Policy) Networking (VLANs, wireless security, switch topology) Firewall and security solutions (e.g. SonicWALL, Watchguard) Audio-visual installations and support Strong problem-solving and documentation skills Additional Requirements: Full UK driving licence and access to a vehicle. Enhanced DBS
ICT Technician - Up to 29,000 - Leeds Are you a tech-savvy problem-solver looking for a rewarding career in IT? Look no further! We're seeking a talented ICT Technician to join our team and provide essential technical support to our organisation. Position - IT Technician Location - Leeds Salary - Up to 29,000 per annum Skills Required - Strong technical aptitude and troubleshooting skills. Knowledge of hardware components and peripherals. Previous experience within an IT Helpdesk capacity Basic understanding of networking concepts (TCP/IP, DNS, DHCP). Excellent communication and customer service skills. Ability to work independently and collaboratively in a team environment. Key Responsibilities - Provide technical support to end-users, troubleshooting hardware and software issues promptly and effectively. Install, configure, and maintain computer systems, networks, printers, and other IT equipment. Assist with the setup and configuration of software applications and operating systems. Respond to help desk tickets and service requests in a timely manner, ensuring excellent customer service. Perform routine maintenance tasks, such as system updates, backups, and antivirus scans. Document support activities, including resolutions and troubleshooting steps, for knowledge sharing and future reference. Benefits - Competitive Salary Package - Enjoy a salary of up to 29,000, commensurate with your skills and experience. Career Development Opportunities - Grow your skills and advance your career with opportunities for training and professional development. Supportive Work Environment - Join a friendly and collaborative team where your contributions are valued, and teamwork is encouraged. If you're a proactive IT enthusiast with a passion for technology and a desire to help others, we want to hear from you! Join us and embark on an exciting journey as our ICT Technician Apply now and become part of our dynamic team!
Jul 14, 2025
Full time
ICT Technician - Up to 29,000 - Leeds Are you a tech-savvy problem-solver looking for a rewarding career in IT? Look no further! We're seeking a talented ICT Technician to join our team and provide essential technical support to our organisation. Position - IT Technician Location - Leeds Salary - Up to 29,000 per annum Skills Required - Strong technical aptitude and troubleshooting skills. Knowledge of hardware components and peripherals. Previous experience within an IT Helpdesk capacity Basic understanding of networking concepts (TCP/IP, DNS, DHCP). Excellent communication and customer service skills. Ability to work independently and collaboratively in a team environment. Key Responsibilities - Provide technical support to end-users, troubleshooting hardware and software issues promptly and effectively. Install, configure, and maintain computer systems, networks, printers, and other IT equipment. Assist with the setup and configuration of software applications and operating systems. Respond to help desk tickets and service requests in a timely manner, ensuring excellent customer service. Perform routine maintenance tasks, such as system updates, backups, and antivirus scans. Document support activities, including resolutions and troubleshooting steps, for knowledge sharing and future reference. Benefits - Competitive Salary Package - Enjoy a salary of up to 29,000, commensurate with your skills and experience. Career Development Opportunities - Grow your skills and advance your career with opportunities for training and professional development. Supportive Work Environment - Join a friendly and collaborative team where your contributions are valued, and teamwork is encouraged. If you're a proactive IT enthusiast with a passion for technology and a desire to help others, we want to hear from you! Join us and embark on an exciting journey as our ICT Technician Apply now and become part of our dynamic team!
Customer Success Manager - On-Site Evesham, Worcestershire 35,000- 45,000 DOE 23 Days Annual Leave + Bank Holidays BUPA Healthcare Growing Tech Business I'm working exclusively with a fast-growing technology business based in Evesham to recruit a Customer Success Manager who will take ownership of the full customer journey - from onboarding through to renewals - while leading and developing a small team. This is an on-site role offering the opportunity to join a company delivering both hardware and software solutions , at a pivotal point of growth and transformation - including the rollout of HubSpot CRM . You'll report directly to the COO and work in close partnership with the sales and account management teams to ensure customers receive excellent service and ongoing value. Key Responsibilities: Customer Onboarding & Implementation: Lead seamless onboarding for new clients, ensuring successful adoption of products and services. Training & Support: Deliver tailored training and ongoing support to help clients get the most from the platform. Customer Engagement & Retention: Build strong, lasting relationships with customers, driving satisfaction and loyalty. Upselling & Renewals: Identify and act on opportunities to cross-sell, upsell, and renew accounts. Team Management: Manage two direct reports in the Customer Success team - supporting their development, performance, and daily operations. Internal Collaboration: Work closely with internal sales and account managers to align on customer strategy and objectives. CRM Transition: Support the business through its transition to HubSpot , helping to improve systems and customer tracking. What We're Looking For: 3-5 years' experience in a Customer Success, Account Management, or similar client-facing B2B role. Leadership experience with direct reports, or a strong desire and capability to step into people management. Excellent relationship-building and communication skills. Commercial acumen - comfortable identifying revenue opportunities and driving retention. Organised, adaptable, and proactive, with a collaborative approach to problem-solving. Experience with CRM systems; HubSpot knowledge is a bonus. Benefits: 35,000- 45,000 depending on experience 23 days holiday + bank holidays BUPA healthcare plan Company pension scheme Free on-site parking Career growth in a scaling tech business Friendly and supportive team culture This is a fantastic opportunity for a motivated and customer-focused professional to make a real impact and grow with the business. To find out more or apply, please get in touch - I'd love to hear from you.
Jul 11, 2025
Full time
Customer Success Manager - On-Site Evesham, Worcestershire 35,000- 45,000 DOE 23 Days Annual Leave + Bank Holidays BUPA Healthcare Growing Tech Business I'm working exclusively with a fast-growing technology business based in Evesham to recruit a Customer Success Manager who will take ownership of the full customer journey - from onboarding through to renewals - while leading and developing a small team. This is an on-site role offering the opportunity to join a company delivering both hardware and software solutions , at a pivotal point of growth and transformation - including the rollout of HubSpot CRM . You'll report directly to the COO and work in close partnership with the sales and account management teams to ensure customers receive excellent service and ongoing value. Key Responsibilities: Customer Onboarding & Implementation: Lead seamless onboarding for new clients, ensuring successful adoption of products and services. Training & Support: Deliver tailored training and ongoing support to help clients get the most from the platform. Customer Engagement & Retention: Build strong, lasting relationships with customers, driving satisfaction and loyalty. Upselling & Renewals: Identify and act on opportunities to cross-sell, upsell, and renew accounts. Team Management: Manage two direct reports in the Customer Success team - supporting their development, performance, and daily operations. Internal Collaboration: Work closely with internal sales and account managers to align on customer strategy and objectives. CRM Transition: Support the business through its transition to HubSpot , helping to improve systems and customer tracking. What We're Looking For: 3-5 years' experience in a Customer Success, Account Management, or similar client-facing B2B role. Leadership experience with direct reports, or a strong desire and capability to step into people management. Excellent relationship-building and communication skills. Commercial acumen - comfortable identifying revenue opportunities and driving retention. Organised, adaptable, and proactive, with a collaborative approach to problem-solving. Experience with CRM systems; HubSpot knowledge is a bonus. Benefits: 35,000- 45,000 depending on experience 23 days holiday + bank holidays BUPA healthcare plan Company pension scheme Free on-site parking Career growth in a scaling tech business Friendly and supportive team culture This is a fantastic opportunity for a motivated and customer-focused professional to make a real impact and grow with the business. To find out more or apply, please get in touch - I'd love to hear from you.
Job Title: ERP Project Manager - Sage Intacct Location: Hybrid - 2-3 days per week on-site in Newton-le-Willows, Northwest England Contract Type: Full-time, Permanent or Fixed-Term Contract (salary-based, not day rate) Salary: 55,000 - 70,000 per annum (depending on experience; pro-rata if fixed-term) Plus benefits package (pension, bonus, flexible working) About the Role: We are looking for an experienced ERP Project Manager - Sage Intacct to join our team and take ownership of our Sage Intacct system. You will play a key role in ensuring our finance systems are optimised to support business operations and growth. This role can be offered as a permanent position or a fixed-term contract, making it ideal for candidates interested in either option. You'll work closely with stakeholders across Finance, IT, and external partners to deliver enhancements, support users, and drive process improvements. Key Responsibilities: Own the Sage Intacct product roadmap and backlog. Gather and prioritise requirements from stakeholders. Work with internal teams and external partners to deliver enhancements, integrations, and upgrades. Act as the primary Sage Intacct subject matter expert within the business. Provide user support and training to maximise adoption and system efficiency. Ensure data integrity, security, and compliance within Sage Intacct. Develop and maintain system documentation and user guides. Identify opportunities to streamline processes and improve reporting capabilities. Liaise with Sage and other vendors for support and new functionality. Requirements: Essential: Proven experience as a Sage Intacct Product Owner, Consultant, or System Administrator. Strong understanding of finance processes and requirements. Hands-on experience configuring, managing, and optimising Sage Intacct. Excellent stakeholder management and communication skills. Ability to translate business requirements into technical solutions. Strong problem-solving skills and a proactive approach. Desirable: Relevant Sage Intacct certifications. Experience working in a hybrid or multi-site environment. Knowledge of integrations with other business systems (e.g. CRM, payroll, expenses). Project management experience (Agile or similar). Benefits: Competitive salary ( 55,000 - 70,000 DOE) Flexible hybrid working (2-3 days in Newton-le-Willows) Pension scheme 25 days holiday plus bank holidays Professional development opportunities Collaborative and supportive team culture How to Apply: If you're a Sage Intacct expert ready to make an impact, we'd love to hear from you! Please send your CV and a brief cover letter outlining your relevant experience and whether you're interested in a permanent or fixed-term role.
Jul 11, 2025
Full time
Job Title: ERP Project Manager - Sage Intacct Location: Hybrid - 2-3 days per week on-site in Newton-le-Willows, Northwest England Contract Type: Full-time, Permanent or Fixed-Term Contract (salary-based, not day rate) Salary: 55,000 - 70,000 per annum (depending on experience; pro-rata if fixed-term) Plus benefits package (pension, bonus, flexible working) About the Role: We are looking for an experienced ERP Project Manager - Sage Intacct to join our team and take ownership of our Sage Intacct system. You will play a key role in ensuring our finance systems are optimised to support business operations and growth. This role can be offered as a permanent position or a fixed-term contract, making it ideal for candidates interested in either option. You'll work closely with stakeholders across Finance, IT, and external partners to deliver enhancements, support users, and drive process improvements. Key Responsibilities: Own the Sage Intacct product roadmap and backlog. Gather and prioritise requirements from stakeholders. Work with internal teams and external partners to deliver enhancements, integrations, and upgrades. Act as the primary Sage Intacct subject matter expert within the business. Provide user support and training to maximise adoption and system efficiency. Ensure data integrity, security, and compliance within Sage Intacct. Develop and maintain system documentation and user guides. Identify opportunities to streamline processes and improve reporting capabilities. Liaise with Sage and other vendors for support and new functionality. Requirements: Essential: Proven experience as a Sage Intacct Product Owner, Consultant, or System Administrator. Strong understanding of finance processes and requirements. Hands-on experience configuring, managing, and optimising Sage Intacct. Excellent stakeholder management and communication skills. Ability to translate business requirements into technical solutions. Strong problem-solving skills and a proactive approach. Desirable: Relevant Sage Intacct certifications. Experience working in a hybrid or multi-site environment. Knowledge of integrations with other business systems (e.g. CRM, payroll, expenses). Project management experience (Agile or similar). Benefits: Competitive salary ( 55,000 - 70,000 DOE) Flexible hybrid working (2-3 days in Newton-le-Willows) Pension scheme 25 days holiday plus bank holidays Professional development opportunities Collaborative and supportive team culture How to Apply: If you're a Sage Intacct expert ready to make an impact, we'd love to hear from you! Please send your CV and a brief cover letter outlining your relevant experience and whether you're interested in a permanent or fixed-term role.
Technical Repairs Technician Location: Coventry - 5 Days on Site Salary: 28,000 The Technical Repairs Technician will be responsible for the daily receipt, fault diagnosis, repair, and processing of customer returns. This includes ensuring repaired units are returned to stock and managing the despatch of completed repairs. Key Responsibilities: Maintain a clean and organised work area. Process daily customer returns by cleaning, repairing, and returning units to stock, while ensuring a minimum of 90% stock availability. Perform software updates as needed. Handle daily despatches and shipments. Process and manage scrap materials. Process and manage distributor returns. Create and maintain detailed work instructions for diagnosing and repairing units, including problem identification, repair solutions, and testing procedures. Manage warranty failures and coordinate returns to suppliers. Regularly audit finished stock and tickets for repairs. Perform audits of items awaiting repair. Update tickets in the web help desk system after completing repairs. Maintain and update the ERP system with relevant information. Assist with other tasks as required by the team. Ideal Candidate: Experience handling mechanical and electronic equipment, with proven ability to diagnose faults and perform effective repairs. Strong written and verbal communication skills. Proficient with computers, including helpdesk systems, ERP systems, and Microsoft Office. Well-organised and methodical, with strong attention to detail and accuracy. Familiar with office tasks and business processes, with a solid understanding of ERP systems. Benefits: Competitive salary depending on experience 33 Days Holiday including Bank Holidays Company bonus scheme Onsite parking If you meet the above criteria and are looking for an exciting opportunity in a dynamic team, apply now!
Mar 09, 2025
Full time
Technical Repairs Technician Location: Coventry - 5 Days on Site Salary: 28,000 The Technical Repairs Technician will be responsible for the daily receipt, fault diagnosis, repair, and processing of customer returns. This includes ensuring repaired units are returned to stock and managing the despatch of completed repairs. Key Responsibilities: Maintain a clean and organised work area. Process daily customer returns by cleaning, repairing, and returning units to stock, while ensuring a minimum of 90% stock availability. Perform software updates as needed. Handle daily despatches and shipments. Process and manage scrap materials. Process and manage distributor returns. Create and maintain detailed work instructions for diagnosing and repairing units, including problem identification, repair solutions, and testing procedures. Manage warranty failures and coordinate returns to suppliers. Regularly audit finished stock and tickets for repairs. Perform audits of items awaiting repair. Update tickets in the web help desk system after completing repairs. Maintain and update the ERP system with relevant information. Assist with other tasks as required by the team. Ideal Candidate: Experience handling mechanical and electronic equipment, with proven ability to diagnose faults and perform effective repairs. Strong written and verbal communication skills. Proficient with computers, including helpdesk systems, ERP systems, and Microsoft Office. Well-organised and methodical, with strong attention to detail and accuracy. Familiar with office tasks and business processes, with a solid understanding of ERP systems. Benefits: Competitive salary depending on experience 33 Days Holiday including Bank Holidays Company bonus scheme Onsite parking If you meet the above criteria and are looking for an exciting opportunity in a dynamic team, apply now!
Job Title : Senior IT Cloud Engineer Location: Birmingham Salary: 45,000 My client is looking for a Senior IT Cloud Engineer to join their growing in Birmingham. If you have a passion for cloud technologies and a strong background in IT support, this role is for you! As part of a busy MSP, you'll need to be adaptable, great at problem-solving, and experienced in working across different client infrastructures. Experience with ConnectWise is essential to manage service tickets, client support, and project workflows effectively. Key Responsibilities: Design, deploy, and manage cloud solutions (AWS, Azure, or Google Cloud) for a range of clients. Support cloud migrations, ensuring seamless transitions from on-premises to cloud environments. Monitor, troubleshoot, and optimise cloud infrastructure, ensuring high availability and performance. Implement security best practices and compliance standards across cloud environments. Provide technical support and consultancy to clients, acting as a trusted advisor for cloud strategy. Work with ConnectWise to manage tickets, documentation, and client communications. Stay up to date with emerging cloud technologies and suggest improvements. What We're Looking For: Strong experience working with cloud platforms (AWS, Azure, or Google Cloud). Experience in an MSP environment, supporting multiple clients. Proficiency with ConnectWise for ticketing and client management. Solid understanding of networking, virtualisation, and cloud security. Strong problem-solving skills and the ability to work independently and in a team. Excellent communication skills, as you'll be working directly with clients. This role is a fantastic opportunity for a skilled Cloud Engineer to make a real impact. Apply now with your CV!
Mar 09, 2025
Full time
Job Title : Senior IT Cloud Engineer Location: Birmingham Salary: 45,000 My client is looking for a Senior IT Cloud Engineer to join their growing in Birmingham. If you have a passion for cloud technologies and a strong background in IT support, this role is for you! As part of a busy MSP, you'll need to be adaptable, great at problem-solving, and experienced in working across different client infrastructures. Experience with ConnectWise is essential to manage service tickets, client support, and project workflows effectively. Key Responsibilities: Design, deploy, and manage cloud solutions (AWS, Azure, or Google Cloud) for a range of clients. Support cloud migrations, ensuring seamless transitions from on-premises to cloud environments. Monitor, troubleshoot, and optimise cloud infrastructure, ensuring high availability and performance. Implement security best practices and compliance standards across cloud environments. Provide technical support and consultancy to clients, acting as a trusted advisor for cloud strategy. Work with ConnectWise to manage tickets, documentation, and client communications. Stay up to date with emerging cloud technologies and suggest improvements. What We're Looking For: Strong experience working with cloud platforms (AWS, Azure, or Google Cloud). Experience in an MSP environment, supporting multiple clients. Proficiency with ConnectWise for ticketing and client management. Solid understanding of networking, virtualisation, and cloud security. Strong problem-solving skills and the ability to work independently and in a team. Excellent communication skills, as you'll be working directly with clients. This role is a fantastic opportunity for a skilled Cloud Engineer to make a real impact. Apply now with your CV!
Job Title: Senior Bid Writer Location: Merseyside (Hybrid) Salary: 40,000 + Amazing Benefits Industry: Services / Solutions Sector: Bespoke Security Solutions Team Are you an experienced bid writer with a proven track record of securing successful tenders? Are you ready to make a significant impact in a dynamic, forward-thinking organisation? We're seeking a Senior Bid Writer to join our Bespoke Security Solutions Team and help drive success in a competitive market. Who We Are We are a leading UK-based provider of integrated services, delivering tailored solutions across a range of industries. Our expertise spans security personnel, mobile security, security technology, security systems, consulting services, and risk management. With a commitment to innovation and exceptional service, we support businesses nationwide in protecting their people, property, and assets. Our collaborative and agile approach ensures we meet the unique needs of each client, providing reliable, effective, and comprehensive solutions that deliver peace of mind. The Role As a Senior Bid Writer, you'll play a pivotal role in securing high-value contracts by crafting compelling, client-focused bids and proposals. You'll work closely with teams across the business, leveraging their expertise to create standout submissions that showcase our ability to deliver innovative and tailored security solutions. Key Responsibilities: Lead the creation and submission of high-quality bids, ensuring alignment with client requirements and organisational objectives. Collaborate with subject matter experts, operational leads, and sales teams to develop persuasive content. Oversee the end-to-end bid process, maintaining timelines and ensuring all documentation is completed to the highest standard. Tailor responses to reflect client priorities, demonstrating a clear understanding of their needs. Maintain and update a repository of bid content, case studies, and testimonials to support future submissions. Conduct post-tender analysis to identify areas for improvement and enhance future bid strategies. What We're Looking For Proven experience as a bid writer, ideally within the security, facilities management, or service sectors. A track record of winning tenders and securing new business. Exceptional writing, editing, and communication skills, with the ability to translate complex concepts into clear, compelling content. Strong organisational and project management skills, with the ability to work to tight deadlines. Proficiency in Microsoft Office and familiarity with bid management tools. A proactive mindset, attention to detail, and a passion for delivering excellence. What's In It for You? Competitive Salary: 40,000 per annum. Flexible Hybrid Working: Split your time between the office and home. Fantastic Benefits: Including a generous holiday allowance, pension contributions, and health benefits. Career Development: Join a business that values growth and provides opportunities for professional advancement. Work with a collaborative, dedicated team that values your contribution.
Mar 09, 2025
Full time
Job Title: Senior Bid Writer Location: Merseyside (Hybrid) Salary: 40,000 + Amazing Benefits Industry: Services / Solutions Sector: Bespoke Security Solutions Team Are you an experienced bid writer with a proven track record of securing successful tenders? Are you ready to make a significant impact in a dynamic, forward-thinking organisation? We're seeking a Senior Bid Writer to join our Bespoke Security Solutions Team and help drive success in a competitive market. Who We Are We are a leading UK-based provider of integrated services, delivering tailored solutions across a range of industries. Our expertise spans security personnel, mobile security, security technology, security systems, consulting services, and risk management. With a commitment to innovation and exceptional service, we support businesses nationwide in protecting their people, property, and assets. Our collaborative and agile approach ensures we meet the unique needs of each client, providing reliable, effective, and comprehensive solutions that deliver peace of mind. The Role As a Senior Bid Writer, you'll play a pivotal role in securing high-value contracts by crafting compelling, client-focused bids and proposals. You'll work closely with teams across the business, leveraging their expertise to create standout submissions that showcase our ability to deliver innovative and tailored security solutions. Key Responsibilities: Lead the creation and submission of high-quality bids, ensuring alignment with client requirements and organisational objectives. Collaborate with subject matter experts, operational leads, and sales teams to develop persuasive content. Oversee the end-to-end bid process, maintaining timelines and ensuring all documentation is completed to the highest standard. Tailor responses to reflect client priorities, demonstrating a clear understanding of their needs. Maintain and update a repository of bid content, case studies, and testimonials to support future submissions. Conduct post-tender analysis to identify areas for improvement and enhance future bid strategies. What We're Looking For Proven experience as a bid writer, ideally within the security, facilities management, or service sectors. A track record of winning tenders and securing new business. Exceptional writing, editing, and communication skills, with the ability to translate complex concepts into clear, compelling content. Strong organisational and project management skills, with the ability to work to tight deadlines. Proficiency in Microsoft Office and familiarity with bid management tools. A proactive mindset, attention to detail, and a passion for delivering excellence. What's In It for You? Competitive Salary: 40,000 per annum. Flexible Hybrid Working: Split your time between the office and home. Fantastic Benefits: Including a generous holiday allowance, pension contributions, and health benefits. Career Development: Join a business that values growth and provides opportunities for professional advancement. Work with a collaborative, dedicated team that values your contribution.
Position: 1st Line Support Engineer Location: Manchester Salary: Up to 24,000 Industry: Based on a client site 3 days per week 2 from head office Are you passionate about technology and eager to kick-start your career in IT support, or progressing in a well exposure IT Support position? Do you have a knack for solving technical problems and delivering exceptional customer service? If so, we want to hear from you! About Us We are a dynamic and innovative Managed Services Provider, committed to delivering top-notch IT solutions to a diverse range of clients. Our team is growing, and we are looking for a dedicated 1st Line Support Engineer to join our ranks to be embedded into one of client sites in Manchester. The Role As a 1st Line Support Engineer, you will be the first point of contact for our clients, providing prompt and professional technical support. Your main responsibilities will include: Responding to Service Requests: Addressing client issues via phone, email, and ticketing systems. Troubleshooting: Diagnosing and resolving hardware and software problems. Escalation: Escalating complex issues to higher-level support teams as necessary. Documentation: Maintaining accurate records of issues and resolutions. Customer Service: Ensuring a high level of customer satisfaction through effective communication and timely updates. Technical Skills Windows OS/Server Active Directory & Group Policies Office 365 & Azure Administration Hardware and Software Troubleshooting Basic knowledge of IT Systems and Networks What We Offer Competitive Salary: Up to 24,000 per annum. Professional Development: Opportunities for training and career progression. Supportive Environment: A collaborative team culture where your contributions are valued. Comprehensive Benefits: Including health insurance, pension scheme, and paid time off. About You Customer Focused: Excellent communication skills and a customer-oriented approach. Problem Solver: Strong analytical skills with a keen eye for detail. Team Player: Ability to work well within a team and independently. Qualifications: A relevant IT qualification or experience in a similar role is advantageous but not essential. How to Apply If you are ready to embark on an exciting career with a leading Managed Services Provider, we would love to hear from you. Send your CV and a cover letter to ( tom . - group . co . uk ) Join us and become a vital part of our mission to provide exceptional IT services. Apply today!
Feb 19, 2025
Full time
Position: 1st Line Support Engineer Location: Manchester Salary: Up to 24,000 Industry: Based on a client site 3 days per week 2 from head office Are you passionate about technology and eager to kick-start your career in IT support, or progressing in a well exposure IT Support position? Do you have a knack for solving technical problems and delivering exceptional customer service? If so, we want to hear from you! About Us We are a dynamic and innovative Managed Services Provider, committed to delivering top-notch IT solutions to a diverse range of clients. Our team is growing, and we are looking for a dedicated 1st Line Support Engineer to join our ranks to be embedded into one of client sites in Manchester. The Role As a 1st Line Support Engineer, you will be the first point of contact for our clients, providing prompt and professional technical support. Your main responsibilities will include: Responding to Service Requests: Addressing client issues via phone, email, and ticketing systems. Troubleshooting: Diagnosing and resolving hardware and software problems. Escalation: Escalating complex issues to higher-level support teams as necessary. Documentation: Maintaining accurate records of issues and resolutions. Customer Service: Ensuring a high level of customer satisfaction through effective communication and timely updates. Technical Skills Windows OS/Server Active Directory & Group Policies Office 365 & Azure Administration Hardware and Software Troubleshooting Basic knowledge of IT Systems and Networks What We Offer Competitive Salary: Up to 24,000 per annum. Professional Development: Opportunities for training and career progression. Supportive Environment: A collaborative team culture where your contributions are valued. Comprehensive Benefits: Including health insurance, pension scheme, and paid time off. About You Customer Focused: Excellent communication skills and a customer-oriented approach. Problem Solver: Strong analytical skills with a keen eye for detail. Team Player: Ability to work well within a team and independently. Qualifications: A relevant IT qualification or experience in a similar role is advantageous but not essential. How to Apply If you are ready to embark on an exciting career with a leading Managed Services Provider, we would love to hear from you. Send your CV and a cover letter to ( tom . - group . co . uk ) Join us and become a vital part of our mission to provide exceptional IT services. Apply today!
Role - Sales Operations Administrator Location - (Fully Remote) Salary - Up to 30,000 D.O.E Are you an organised, detail-oriented professional looking to make a significant impact in a dynamic SaaS environment? As a Sales Operations Administrator in our SaaS company, you will play a critical role in supporting and streamlining our sales processes, enhancing operational efficiency, and helping the sales team achieve success. Your contributions will directly influence the overall effectiveness of the sales function, enabling the team to focus on driving revenue growth and client success. Key Responsibilities: Sales Support and Administration: Manage sales documents such as quotes, proposals, contracts, and service agreements. Assist the sales team in preparing bids, RFP responses, and other client-facing documents. Act as the main point of contact for administrative sales tasks, ensuring compliance with company policies. CRM and Data Management: Maintain the CRM system (e.g., Salesforce, HubSpot) with accurate customer data, sales activities, and pipeline details. Ensure CRM data quality and integrity to support accurate sales forecasting and reporting. Generate reports on sales performance, pipeline health, and key metrics for review. Order Processing and Billing Coordination: Oversee the order entry process, ensuring accurate recording of customer orders. Collaborate with finance and billing teams to ensure timely invoicing and accurate order tracking. Manage customer communications around order status and delivery timelines. Reporting and Analytics: Develop and distribute sales performance reports, including revenue forecasts, win/loss analysis, and pipeline health. Analyse sales data to identify trends, inefficiencies, and areas for process improvement. Provide actionable insights to sales leadership for strategic decision-making. Sales Process Optimisation: Assist in the documentation and improvement of standardised sales processes and workflows. Identify and address inefficiencies in the sales process, recommending improvements. Train team members on new tools, processes, and updates to the sales platform. Tool and Technology Management: Oversee the management and support of sales tools, including CRM software, proposal generation tools, and analytics platforms. Work with IT to resolve technical issues and implement improvements to the sales systems. Sales Administration, Marketing, and Growth Initiatives: Support marketing efforts by ensuring the sales team has the necessary materials, collateral, and leads to drive client acquisition and retention. Collaborate with marketing to align sales initiatives with broader business growth strategies. Assist in the implementation of growth initiatives, including new product launches, sales campaigns, and lead generation programs. Cross-Functional Collaboration: Collaborate with delivery teams to ensure seamless transitions for new accounts and service activation. Act as a liaison between sales, operations, and finance teams to ensure alignment with company goals. Skills and Competencies: Attention to Detail: Ability to manage data, documents, and processes precisely to avoid errors and ensure seamless operations. Organisational Skills : Strong multitasking and prioritisation skills to manage multiple responsibilities effectively. CRM Expertise: Familiarity with CRM systems (e.g., Salesforce, HubSpot, or similar platforms) to manage data and pipeline effectively. Analytical Thinking: Ability to analyse sales data and generate meaningful insights to guide decision-making. Communication: Strong verbal and written communication skills to collaborate with cross-functional teams and produce reports. Tech-Savvy: Comfortable working with SaaS products and tools, understanding how they contribute to sales processes. Team Collaboration: Excellent interpersonal skills to work effectively with diverse teams and stakeholders. Does this sound like the perfect fit for you? Please send your CV to (url removed). We look forward to hearing from you!
Feb 18, 2025
Full time
Role - Sales Operations Administrator Location - (Fully Remote) Salary - Up to 30,000 D.O.E Are you an organised, detail-oriented professional looking to make a significant impact in a dynamic SaaS environment? As a Sales Operations Administrator in our SaaS company, you will play a critical role in supporting and streamlining our sales processes, enhancing operational efficiency, and helping the sales team achieve success. Your contributions will directly influence the overall effectiveness of the sales function, enabling the team to focus on driving revenue growth and client success. Key Responsibilities: Sales Support and Administration: Manage sales documents such as quotes, proposals, contracts, and service agreements. Assist the sales team in preparing bids, RFP responses, and other client-facing documents. Act as the main point of contact for administrative sales tasks, ensuring compliance with company policies. CRM and Data Management: Maintain the CRM system (e.g., Salesforce, HubSpot) with accurate customer data, sales activities, and pipeline details. Ensure CRM data quality and integrity to support accurate sales forecasting and reporting. Generate reports on sales performance, pipeline health, and key metrics for review. Order Processing and Billing Coordination: Oversee the order entry process, ensuring accurate recording of customer orders. Collaborate with finance and billing teams to ensure timely invoicing and accurate order tracking. Manage customer communications around order status and delivery timelines. Reporting and Analytics: Develop and distribute sales performance reports, including revenue forecasts, win/loss analysis, and pipeline health. Analyse sales data to identify trends, inefficiencies, and areas for process improvement. Provide actionable insights to sales leadership for strategic decision-making. Sales Process Optimisation: Assist in the documentation and improvement of standardised sales processes and workflows. Identify and address inefficiencies in the sales process, recommending improvements. Train team members on new tools, processes, and updates to the sales platform. Tool and Technology Management: Oversee the management and support of sales tools, including CRM software, proposal generation tools, and analytics platforms. Work with IT to resolve technical issues and implement improvements to the sales systems. Sales Administration, Marketing, and Growth Initiatives: Support marketing efforts by ensuring the sales team has the necessary materials, collateral, and leads to drive client acquisition and retention. Collaborate with marketing to align sales initiatives with broader business growth strategies. Assist in the implementation of growth initiatives, including new product launches, sales campaigns, and lead generation programs. Cross-Functional Collaboration: Collaborate with delivery teams to ensure seamless transitions for new accounts and service activation. Act as a liaison between sales, operations, and finance teams to ensure alignment with company goals. Skills and Competencies: Attention to Detail: Ability to manage data, documents, and processes precisely to avoid errors and ensure seamless operations. Organisational Skills : Strong multitasking and prioritisation skills to manage multiple responsibilities effectively. CRM Expertise: Familiarity with CRM systems (e.g., Salesforce, HubSpot, or similar platforms) to manage data and pipeline effectively. Analytical Thinking: Ability to analyse sales data and generate meaningful insights to guide decision-making. Communication: Strong verbal and written communication skills to collaborate with cross-functional teams and produce reports. Tech-Savvy: Comfortable working with SaaS products and tools, understanding how they contribute to sales processes. Team Collaboration: Excellent interpersonal skills to work effectively with diverse teams and stakeholders. Does this sound like the perfect fit for you? Please send your CV to (url removed). We look forward to hearing from you!
Senior Social Media Manager & Content Creator (Hybrid) - Birmingham Salary: Up to 33,000 We're urgently seeking a talented Social Media Manager & Content Creator to join a growing team in Birmingham. This hybrid role combines creativity, strategy, and leadership - perfect for someone ready to make an impact. Key Responsibilities: Content Creation: Produce high-quality, engaging content (photos, videos, graphics) that aligns with brand values. Write engaging captions, posts, and stories that drive interaction. Edit content using Adobe Premiere Pro and other editing tools to ensure polished results. Organise social media contests, giveaways, and promotions to boost engagement. Collaborate on creative content ideas that set us apart. Film content on location, using professional equipment and providing creative direction. Social Media Strategy: Develop and implement strategies to grow brand awareness and engagement. Regularly analyse social media metrics and adjust strategies for optimal reach. Stay ahead of trends and competitor activity to keep strategies fresh. Collaboration & Leadership: Work closely with the marketing team to align social media campaigns with business goals. Mentor junior content creators, offering support and feedback. What We're Looking For: Proven social media management and content creation experience. (ideally agency) Skilled in Adobe Premiere Pro and other editing tools. Strong understanding of social media trends and platforms. Creative, with excellent communication and team collaboration skills. Why Join Us? Competitive salary (up to 33,000). Hybrid working model. Opportunity to make a real impact within a growing brand. Supportive and dynamic team environment. Ready to take on this exciting role? Apply now and help us elevate our social media presence!
Feb 18, 2025
Full time
Senior Social Media Manager & Content Creator (Hybrid) - Birmingham Salary: Up to 33,000 We're urgently seeking a talented Social Media Manager & Content Creator to join a growing team in Birmingham. This hybrid role combines creativity, strategy, and leadership - perfect for someone ready to make an impact. Key Responsibilities: Content Creation: Produce high-quality, engaging content (photos, videos, graphics) that aligns with brand values. Write engaging captions, posts, and stories that drive interaction. Edit content using Adobe Premiere Pro and other editing tools to ensure polished results. Organise social media contests, giveaways, and promotions to boost engagement. Collaborate on creative content ideas that set us apart. Film content on location, using professional equipment and providing creative direction. Social Media Strategy: Develop and implement strategies to grow brand awareness and engagement. Regularly analyse social media metrics and adjust strategies for optimal reach. Stay ahead of trends and competitor activity to keep strategies fresh. Collaboration & Leadership: Work closely with the marketing team to align social media campaigns with business goals. Mentor junior content creators, offering support and feedback. What We're Looking For: Proven social media management and content creation experience. (ideally agency) Skilled in Adobe Premiere Pro and other editing tools. Strong understanding of social media trends and platforms. Creative, with excellent communication and team collaboration skills. Why Join Us? Competitive salary (up to 33,000). Hybrid working model. Opportunity to make a real impact within a growing brand. Supportive and dynamic team environment. Ready to take on this exciting role? Apply now and help us elevate our social media presence!
Job Title - Social Media & Content Creator Location - Birmingham (Hybrid) Salary: 27,000 - 30,000 (DOE) Are you an experienced Social Media & Content Creator with a passion for crafting engaging and on-brand content? Our client, a dynamic creative agency based in Birmingham, is looking for a skilled professional with at least 2 years of agency experience to join their growing team. This is an exciting opportunity to play a key role in developing innovative social media strategies and producing high-quality content for a range of clients across multiple industries. Key Responsibilities: Develop and implement social media content strategies for a variety of clients, ensuring alignment with brand objectives and audience insights. Create visually compelling content across social platforms, including graphics, videos, and written posts. Manage and maintain social media accounts, ensuring timely and relevant engagement. Collaborate with clients to understand their goals, target audience, and brand voice to produce tailored content. Monitor social media performance, track analytics, and adjust strategies for optimal engagement and growth. Stay on top of emerging social media trends, tools, and best practices, bringing fresh ideas to the table. Work closely with other creative teams (designers, copywriters, marketers) to deliver integrated, high-impact campaigns. Skills & Experience: Minimum of 2 years' agency experience in social media management and content creation. Proven track record of creating engaging, creative content across multiple social media platforms. Strong written and verbal communication skills with an eye for detail and creativity. Experience using social media management tools (e.g., Hootsuite, Buffer, Sprout Social) and analytics platforms to track performance. Proficiency in visual content creation, including graphic design, video editing, and photography. Experience with paid social campaigns and understanding of ROI metrics. A proactive, self-starter mentality with the ability to work both independently and collaboratively. A genuine passion for social media trends and content innovation. What's on Offer: A competitive salary between 27,000 and 30,000 (DOE). Hybrid working model - 2-3 days in the office per week. A creative, fast-paced environment with exposure to a diverse range of clients. Career growth opportunities within a supportive and forward-thinking agency. A fantastic work-life balance and employee benefits package. If you're an agency-savvy content creator with a passion for social media and a desire to work with leading brands, we'd love to hear from you! To apply , please click apply or send your CV to (url removed)
Feb 18, 2025
Full time
Job Title - Social Media & Content Creator Location - Birmingham (Hybrid) Salary: 27,000 - 30,000 (DOE) Are you an experienced Social Media & Content Creator with a passion for crafting engaging and on-brand content? Our client, a dynamic creative agency based in Birmingham, is looking for a skilled professional with at least 2 years of agency experience to join their growing team. This is an exciting opportunity to play a key role in developing innovative social media strategies and producing high-quality content for a range of clients across multiple industries. Key Responsibilities: Develop and implement social media content strategies for a variety of clients, ensuring alignment with brand objectives and audience insights. Create visually compelling content across social platforms, including graphics, videos, and written posts. Manage and maintain social media accounts, ensuring timely and relevant engagement. Collaborate with clients to understand their goals, target audience, and brand voice to produce tailored content. Monitor social media performance, track analytics, and adjust strategies for optimal engagement and growth. Stay on top of emerging social media trends, tools, and best practices, bringing fresh ideas to the table. Work closely with other creative teams (designers, copywriters, marketers) to deliver integrated, high-impact campaigns. Skills & Experience: Minimum of 2 years' agency experience in social media management and content creation. Proven track record of creating engaging, creative content across multiple social media platforms. Strong written and verbal communication skills with an eye for detail and creativity. Experience using social media management tools (e.g., Hootsuite, Buffer, Sprout Social) and analytics platforms to track performance. Proficiency in visual content creation, including graphic design, video editing, and photography. Experience with paid social campaigns and understanding of ROI metrics. A proactive, self-starter mentality with the ability to work both independently and collaboratively. A genuine passion for social media trends and content innovation. What's on Offer: A competitive salary between 27,000 and 30,000 (DOE). Hybrid working model - 2-3 days in the office per week. A creative, fast-paced environment with exposure to a diverse range of clients. Career growth opportunities within a supportive and forward-thinking agency. A fantastic work-life balance and employee benefits package. If you're an agency-savvy content creator with a passion for social media and a desire to work with leading brands, we'd love to hear from you! To apply , please click apply or send your CV to (url removed)
Job role: 1st Line IT Support Engineer Location: Telford - 5 days in Office Salary: 25,000 + My client is looking for a skilled and enthusiastic 1st Line IT Support Engineer to deliver top-notch technical support. This is a fantastic opportunity to work in a fast-paced, dynamic environment where your expertise will make a real impact. If you have a passion for problem-solving and a strong foundation in computer networking, software, and hardware support, we'd love to hear from you. Job overview: Provide great customer support by quickly answering questions and solving technical problems. Troubleshoot software issues, including operating systems and apps. Help with hardware problems, making sure all equipment works properly. Use company tools to track issues and manage support tickets. Check how networks are running and help improve system performance. Keep clear records of support processes, solutions, and user guides. What we are looking for: Solid experience in a technical support role, with expertise in computer networking and customer service. Skilled at troubleshooting Windows Server environments. Familiarity with software diagnostic tools and techniques. Experience using ticketing systems. A team player who is also self-motivated and proactive. If you're excited about technology, enjoy tackling challenges, and love helping others, this is your chance to shine. Please apply now!
Feb 15, 2025
Full time
Job role: 1st Line IT Support Engineer Location: Telford - 5 days in Office Salary: 25,000 + My client is looking for a skilled and enthusiastic 1st Line IT Support Engineer to deliver top-notch technical support. This is a fantastic opportunity to work in a fast-paced, dynamic environment where your expertise will make a real impact. If you have a passion for problem-solving and a strong foundation in computer networking, software, and hardware support, we'd love to hear from you. Job overview: Provide great customer support by quickly answering questions and solving technical problems. Troubleshoot software issues, including operating systems and apps. Help with hardware problems, making sure all equipment works properly. Use company tools to track issues and manage support tickets. Check how networks are running and help improve system performance. Keep clear records of support processes, solutions, and user guides. What we are looking for: Solid experience in a technical support role, with expertise in computer networking and customer service. Skilled at troubleshooting Windows Server environments. Familiarity with software diagnostic tools and techniques. Experience using ticketing systems. A team player who is also self-motivated and proactive. If you're excited about technology, enjoy tackling challenges, and love helping others, this is your chance to shine. Please apply now!
IT Infrastructure Engineer - Up to 35,000 - Middlesbrough Join Our Team as an IT Infrastructure Engineer in Middlesbrough Are you passionate about designing, implementing, and maintaining robust IT infrastructure solutions? We're looking for a talented IT Infrastructure Engineer to join our team and play a pivotal role in managing our technology backbone. Position: IT Infrastructure Engineer Location: Middlesbrough Salary: Up to 35,000 per annum Key Responsibilities - Design, implement, and maintain IT infrastructure components such as servers, storage, networking, and virtualization technologies. Monitor system performance and troubleshoot issues to ensure optimal performance and reliability. Collaborate with cross-functional teams to design and deploy infrastructure solutions that meet business requirements. Implement security best practices and ensure compliance with industry standards and regulations. Evaluate and recommend new technologies to improve efficiency, scalability, and resilience of the infrastructure. Document system configurations, processes, and procedures for knowledge sharing and future reference. Provide technical support and guidance to internal teams and end-users as needed. Benefits - Competitive Salary Package - Enjoy a salary of up to 35,000, reflecting your skills and experience. Career Growth Opportunities - Take your career to new heights with opportunities for professional development and advancement. Collaborative Work Environment - Join a supportive and inclusive workplace where your contributions are valued, and teamwork is encouraged. If you're a proactive problem-solver with a passion for building and maintaining resilient IT infrastructure, we want to hear from you! Join us and be part of a team that's shaping the future of technology. Apply now and embark on an exciting journey as our IT Infrastructure Engineer!
Feb 15, 2025
Full time
IT Infrastructure Engineer - Up to 35,000 - Middlesbrough Join Our Team as an IT Infrastructure Engineer in Middlesbrough Are you passionate about designing, implementing, and maintaining robust IT infrastructure solutions? We're looking for a talented IT Infrastructure Engineer to join our team and play a pivotal role in managing our technology backbone. Position: IT Infrastructure Engineer Location: Middlesbrough Salary: Up to 35,000 per annum Key Responsibilities - Design, implement, and maintain IT infrastructure components such as servers, storage, networking, and virtualization technologies. Monitor system performance and troubleshoot issues to ensure optimal performance and reliability. Collaborate with cross-functional teams to design and deploy infrastructure solutions that meet business requirements. Implement security best practices and ensure compliance with industry standards and regulations. Evaluate and recommend new technologies to improve efficiency, scalability, and resilience of the infrastructure. Document system configurations, processes, and procedures for knowledge sharing and future reference. Provide technical support and guidance to internal teams and end-users as needed. Benefits - Competitive Salary Package - Enjoy a salary of up to 35,000, reflecting your skills and experience. Career Growth Opportunities - Take your career to new heights with opportunities for professional development and advancement. Collaborative Work Environment - Join a supportive and inclusive workplace where your contributions are valued, and teamwork is encouraged. If you're a proactive problem-solver with a passion for building and maintaining resilient IT infrastructure, we want to hear from you! Join us and be part of a team that's shaping the future of technology. Apply now and embark on an exciting journey as our IT Infrastructure Engineer!
