Accor Hotels

Company Description The Savoy, a Fairmont Managed Hotel, is one of the world's most iconic hotels. A renowned leaders in the hospitality industry, The Savoy has a reputation for outstanding service and excellence. Originally built in 1889, the hotel has a rich history and has played host to royalty, world leaders and legends of the stage and screen. Today, colleagues pride themselves on being innovative and inspirational, delivering the very best in five star luxury. Passionate about developing and promoting talent, The Savoy offers unwavering support and recognition to colleagues, as well as having a very competitive benefits plan. Job Description Job Title: Assistant In-Room Dining Manager Department: Food & Beverage, IRD Inspired and Supported by: In-Room Dining Manager Your purpose will be: As the Assistant In-Room Dining Manager, your primary role is to lead and support the In-Room Dining team in delivering exceptional service and unforgettable dining experiences for our guests. You will ensure smooth daily operations, maintain the highest service standards, and provide leadership to elevate both team performance and guest satisfaction. You will be accountable for: Leading the team to deliver consistent 5-star service, ensuring an extraordinary in-room dining experience for every guest. Organizing the team's daily tasks, scheduling shifts, and ensuring efficient and seamless service during both peak and off-peak hours. Conducting daily team briefings, setting each shift up for success, and motivating your team to excel. Training, empowering, and inspiring your team to deliver exceptional service while maintaining operational standards. Being hands-on during service, providing guidance, and ensuring service quality meets or exceeds expectations. Collaborating with the kitchen and other departments to ensure accurate and timely order processing and delivery. Handling guest feedback and resolving any issues promptly and professionally, ensuring no guest leaves unsatisfied. Monitoring guest reviews and addressing recurring issues to continuously improve service. Ensuring compliance with health, safety, and hygiene regulations at all times. Managing inventory, ensuring adequate supplies, and coordinating with procurement for timely replenishment. Supporting financial performance by achieving department targets, managing expenses, and contributing to cost control. Providing ongoing coaching and feedback to team members, developing their skills, and driving performance. Assisting with reporting, analyzing relevant data, and contributing to management reviews. Qualifications What you will need to do in this role? Essential: 1-2 years of experience in a supervisory or assistant management role within a luxury hospitality environment. A strong understanding of 5-star hospitality standards and the passion to deliver them consistently. Exceptional communication skills, with the ability to lead and inspire your team. Quick thinking, resourceful, and capable of problem-solving in real-time. Ability to work under pressure in a fast-paced environment and maintain high standards. Flexibility to work rotating shifts, including weekends and public holidays. Desirable: Familiarity with industry-related software, such as POS systems and reporting tools. Basic computer skills and knowledge of reservation systems (e.g., OpenTable). Industry certifications, such as WSET or food safety qualifications. Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues. Additional Information What's in it for you? Competitive salary, pension, and life assurance 31-33 days of holiday (including public holidays) Cashback for wellbeing/healthcare expenses & Perkbox Exclusive discounts: Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included) 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants 20% off at other Gordon Ramsay restaurants and Restaurant 1890 Free stay at The Savoy after probation Colleague restaurant, interfaith prayer room and wellness room Laundry services for all colleagues Gym access, cycle-to-work scheme and Virgin Active membership discount Season ticket loan for commuting Employee assistance program English classes, optician reimbursements, and local discounts for F&B and retail

Company Description We are looking for an experienced Bar Manager to be part of our team for the restaurant Chets at The Hoxton, Shepherd's Bush. The Hoxton Shepherd's Bush is our fourth London Hoxton and located in the heart of Shepherd's Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chet's serving Thai American comfort food. Featuring a large open lobby with vintage seating and cosy corners, 237 bedrooms of different sizes, as well as a central wraparound bar and terrace, The Hoxton Shepherd's Bush is perfectly located for exploring West London. Chet's: A Thai-Americana spot combining the fragrant flavours and smoky textures of Thailand and the surrounding region with comforts from the classic American diner in the heart of Shepherd's Bush. Job Description What you'll do Run a fun and fast paced bar operation day and night. Be creative, share ideas, develop and implement our bar strategy - play a part in innovating our bar concept and staying on (and ahead) of trends Create seasonal menus, in line with Chet's ethos and The Hoxton brand Develop a beverage programme for the bar, enabling a "destination bar" profile Lead your team by example, driving service standards that strive for the best for the guest; encouraging your team to grow and develop, the Hox way Train bar staff to take part in cocktail competitions Know your product and systems inside out Make sure all items are set up on POS as well as F&BShop with the right prices and recipes Own your P&L - be fully responsible for the beverage COS% Monthly stocktake with full stock management accountability Qualifications What we're looking for 2-3 years' experience in a bar operations role with a background in cocktail menu development, ideally in a luxury or lifestyle bar environment Experience with stock management FnBShop literate Experience in dealing with brands and account managers Experience with brand activations A natural leader - you know how to create a place where people can be themselves, do great work, are empowered to think outside the box and comfortable coming to you with questions You're looking for a place where you can be you; no clones in suits here Passion for hospitality - you're all about creating memorable experiences for others, be they guests or colleagues You're not precious. We leave our egos at the door and help get shit done You're up for doing things differently and trying (almost) everything once You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What's in it for you Competitive salary 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It's ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we'll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties - we know how to have a good time! Enhanced family leave for when you're expanding your family An annual diversity and inclusion calendar

Company Description The Hoxton, Southwark, the third Hoxton in our hometown of London. This London borough is known for its colourful history. Right here is where famous London pub The Prince Albert once stood. Patrons would bet on sport from their barstool, handing fistfuls of cash to the pub's very own licensed bookie! We have 192 bedrooms, 2 restaurants- Albie & Seabird and our first Working From_ location not just in London but Europe! Job Description What you'll do We've got a popular bar and restaurant, so the role is very varied but here's an overview of what we see you doing in this role Take care of our guests, which may include check in/check out, handling billing, making sure guest accounts and data are correct, and dealing with any requests and enquiries Working with our Front Office Manager and the rest of the Hoxton team in setting selling strategies and ensuring maximum occupancy Proactively keep an eye on all our public areas, working with our restaurant and security teams to make sure everything is running without a hitch, and handling any issues as and when they arise Lead your night team by example, keeping them involved and motivated; help them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions Qualifications What we're looking for Most important is that you know how to provide a great and memorable guest experience - whether it's for someone staying with us or just stepping in for a drink or a bite to eat Previous experience in hospitality is an advantage but not a must People who know you would likely describe you as 'unflappable'; you've got plenty of experience dealing with different types of requests successfully Individuals. You're looking for a place where you can be you; no clones in suits here Passion for hospitality - whether that's a drink, a meal, an event or a bed for the night You're all about having a positive impact on the people you interact with, leaving them with a memorable experience You're not precious. We leave our egos at the door and help get stuff done You're up for doing things differently and trying (almost) everything once If we got stuck in a lift together we'd have a good time and share a few laughs You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What's in it for you Competitive salary 28 days holiday (including bank holidays), pension, eligibility to take part in the company discretionary bonus scheme and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It's ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Goes without saying, but we'll feed you during your shift. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties - we know how to have a good time! Enhanced family leave for when you're expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.

Company Description A new opportunity has arisen at our ibis London Luton Airport hotel for a General Manager. Part of the Leopard Hotel portfolio, this hotel has 162 rooms and is located in a prime spot, 10 minutes away from Luton Town Centre and a few minutes walk from the airport itself. Due to the fantastic location, guests of this hotel come and visit for business and leisure, so the General Manager will get to lead this property and manage its varying guest needs and expectations. If you are a passionate, commercial and forward thinking General Manager who will be able to lead a diverse, multi-skilled and hands on team, then this role might be for you. Job Description General Manager Be an ambassador of the brand and the property as General Manager, where your leadership, strong interpersonal skills and strategic vision will drive an engaged team, guest satisfaction and maximized operating results. You will bring your strong commercial and business acumen, and tenacity to drive the top line to exceed targets, and to position the property in the (luxury, premium, midscale, economy) marketplace. You will be responsible for: o Leading the overall management and strategic direction of the property and support all departments in the achievement of operational targets o Maximizing the property in terms of profit and management of financials o Ensuring full compliance with operating controls and legislation in all areas of the business o Being actively involved in the recruitment process of positions within the property to select the best fit o Championing employee engagement and promote a collaborative and inclusive environment where all employees are encouraged to work together o Developing relationships within the local community o Maintaining product and service quality standards to exceed guest expectations o Promoting the brand and ensure all brand essentials and standards are in place and executed consistently. Qualifications Your experience and skills include: Previous experience in a leadership role within a similar hotel brand or business Passionate to grow and develop self and others Strong collaborator with ability to build relationships Strategic, creative and able to communicate effectively A proven leader who is able to inspire others Strong business acumen and demonstrated success in driving the commercial performance of the business and delivering on KPIs.

Company Description Qantas Lounges by Accor represents a valued partnership dedicated to delivering unparalleled service and comfort to Qantas's most valued passengers. As a global leader in augmented hospitality, Accor proudly manages 29 Qantas lounges across Australia and internationally, transforming pre-flight and transit times into an extension of the premium travel journey. Our mission is to create a seamless and exceptional lounge experience, reflecting the high standards of both Qantas and Accor. From the moment guests step through our doors, they are welcomed into an oasis of calm and luxury, offering a sophisticated environment for relaxation, productivity, and world-class dining. Our dedicated teams, driven by Accor's renowned service culture, ensure every detail is meticulously managed, providing personalised attention and anticipating the needs of discerning travellers. We are proud to be the trusted partner in enhancing the loyalty and satisfaction of Qantas's frequent flyers, making every journey truly remarkable. Job Description Accor is seeking a dynamic and results-driven Lounge Manager to lead our team at the prestigious Qantas Lounges in Canberra. This is a unique opportunity to operate as a "General Manager" within a fast-paced, high-volume lounge environment, similar to managing a boutique hotel but with a primary focus on premium food and beverage offerings and unparalleled customer service. As Lounge Manager, you'll be responsible for the entire operation of the Qantas Lounges in Canberra. This isn't just about managing a team; it's about delivering an unforgettable experience for every guest, every time. You'll be the driving force behind: People Focus: Putting your team at the heart of everything you do. You'll be dedicated to their well-being, training, and professional development, building a strong and cohesive unit that thrives on shared success. High-Performance Operations: Overseeing all aspects of the lounge, from efficient food and beverage service to immaculate presentation and adherence to all operational standards and budget requirements. You'll ensure seamless workflows and proactive problem-solving. Exceptional Customer Satisfaction: Creating a welcoming and aspirational atmosphere where every guest feels valued. You'll champion a culture of anticipatory service, ensuring all guest needs are met with professionalism and genuine warmth. High Team Engagement: Leading, mentoring, and developing a high-performing team. You'll foster a positive and collaborative work environment, empowering your team to deliver their best and grow within their roles. Qualifications Proven experience in a senior hospitality management role, such as Hotel General Manager, Food & Beverage Manager, or a similar leadership position in a premium restaurant or lounge environment. A strong understanding of operational excellence in a high-volume setting, with a track record of achieving targets and improving efficiencies. Exceptional customer service skills with a genuine passion for creating memorable guest experiences. Demonstrated ability to lead, motivate, and develop a diverse team, fostering a culture of engagement and high performance. Excellent communication, interpersonal, and problem-solving skills. Strong financial acumen and experience with budget management. Flexibility to work a rotating roster, including weekends and public holidays, as required by the lounge's operating hours. Additional Information Our team enjoy the best of both worlds - with staff rates on Qantas and Jetstar flights and also in Accor hotels across the globe. We also offer: Competitive salary and benefits package. Opportunities for professional development and training. Car-parking, meals and coffee A supportive and experienced team who share your passion for hospitality excellence Partnership discounts including Europcar, Samsung, Sealy and more

Company Description We are storytellers - from tales of wild journeys of discovery across the world at 25hours Hotel The Trip to fascinating experiences of famous personalities at 25hours Hotel The Goldman. For us, the diversity which embodies both of our hotels in Frankfurt is our lifestyle. Pizza Friday fun and a round of crazy golf in the office are part of this, as well as flat hierarchies and the opportunity to get a taste of other departments. We are a young team and we love our friendly, informal culture. COME AS YOU ARE & SHARE YOUR TALENT in a 4-day-workweek. Enjoy 3 days off every week and the opportunity to organize your free time more flexible! Job Description How does your working day look like You look after our guests - from early risers to morning grouches You prepare the shift and make sure that everything is tidied up afterwards You work independently, even when things get busy You make sure that breakfast is a culinary delight for our guests Qualifications Your personality counts more than your CV You like to be awake before everyone else and have everything under control early in the morning You already have experience in a hotel, restaurant or other catering business You want to learn something new and are patient when everyone storms the breakfast buffet at the same time You are passionate about good food and enjoy preparing the most important meal of the day You not only bring your skills to the table, but also your character Additional Information What's in it for you Only work 4-days a week as a full-time team member without payment or holiday reduction Get to know our 25hours hotels and stay for free for a maximum of 10 nights per years as an employee Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world Benefit from great offers from our numerous cooperation partners Reconcile your personal situation with work - we are open to part-time employment, mini-jobs and any other adjustments Be part of our hilarious staff parties and much more

Description de l'entreprise Raffles Hotels & Resorts est un groupe hôtelier international de luxe offrant des choix de destinations inspirantes. Chaque hôtel du groupe se distingue par sa propre personnalité et par le respect d'un service d'excellence auprès de nos clients. Notre but premier est d'attirer et de garder nos collaborateurs au sein du groupe en offrant les meilleures opportunités de carrière et de développement. L'hôtel Le Royal Monceau - Raffles Paris , Palace entièrement rénové par Philippe Starck, est composé de 149 chambres et suites dont 3 appartements privés, d'un Spa Clarins & myBlend, de quatre restaurants : Matsuhisa Paris, dédié à la gastronomie péruvo-japonaise par le Chef Nobu, Il Carpaccio , italien étoilé en partenariat avec Da Vittorio , La Cuisine connu pour ses petits déjeuners et brunchs d'exception, et Le Bar Long proposant une carte internationale tout au long de la journée, d'innovants cocktails et de délicieux tapas. L'hôtel est connu comme le plus parisien et contemporain des Palaces à travers : une Art Concierge - une salle de cinéma - une galerie d'Art - un concept store La Librairie des Arts. Le plus contemporain et le plus parisien des palaces. Description du poste Au sein de l'iconique Restaurant Il Carpaccio,en tant que stagiaire (H/F), vous aurez l'opportunité de découvrir les coulisses d'un service de restauration d'exception. Sous la supervision de nos professionnels expérimentés, vous participerez activement aux opérations quotidiennes, y compris la restauration, le service en salle, la gestion des stocks et la coordination des événements spéciaux. MISSIONS Assister l'équipe du Restaurant Il Carpaccio dans la préparation et le service des repas, en veillant à respecter les normes de qualité et de présentation établies. Renseigner les clients d'une manière polie, avenante et concise. Effectuer les ouvertures/fermetures suivant les procédures. Contribuer à la coordination des événements spéciaux, en travaillant en étroite collaboration avec nos équipespour assurer la satisfaction des clients. Maintenir un environnement de travail propre et organisé, en respectant les normes d'hygiène et de sécurité. Fournir un service attentionné et personnalisé aux clients, en veillant à dépasser leurs attentes à chaque occasion. Qualifications Étudiant(e) dans un établissement renommé en hôtellerie-restauration; Expérience dans le secteur du luxe appréciée; Ouverture d'esprit et curiosité; Excellentes compétences en communication et capacité à travailler en équipe; Orienté(e) client, avec une attention particulière aux détails et un sens du service irréprochable; Maîtrise du français et de l'anglais, la connaissance d'une troisième langue serait un atout; Stage conventionné d'une durée de six mois. Ce descriptif de poste est non exhaustif. Le titulaire peut être amené à accomplir d'autres missions.

Company Description Join us at Accor, where life pulses with passion! As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo. Byjoiningus,youwillbecomeaHeartist,becausehospitalityis, first andforemost, aworkofheart. Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world! Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment. Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet. Hospitality is a work of heart , Join us and become a Heartist . Job Description We are seeking an experienced and passionate Food & Beverage Supervisor to join our team in Longfield, United Kingdom. As a key member of our hospitality team, you will lead and inspire our food and beverage staff to deliver exceptional customer experiences in a fast-paced environment. Lead and mentor a team of food and beverage professionals, fostering a collaborative and motivational work environment Oversee daily operations of the food and beverage department, ensuring high standards of service and customer satisfaction Collaborate with the kitchen team to maintain smooth service delivery and timely presentation of dishes and beverages Manage inventory, place orders, and control costs while maintaining quality standards Ensure compliance with food safety regulations and maintain a clean, hygienic dining environment Handle customer inquiries, special requests, and resolve any issues promptly and professionally Develop and implement training programs to enhance staff skills and knowledge Create and manage staff schedules to ensure appropriate coverage during all shifts Assist in organizing and executing special events and promotions Continuously seek ways to improve service quality and operational efficiency Qualifications Minimum of 5 years of experience in a Food & Beverage Supervisory role, preferably in hotels or high-volume restaurants Proven leadership skills with the ability to motivate and guide a diverse team Strong knowledge of food and beverage service standards, including alcohol service and wine pairings Excellent communication and interpersonal skills, with the ability to interact effectively with staff and customers Detail-oriented with a keen eye for maintaining high-quality service standards Ability to remain calm and solution-focused in high-pressure situations Thorough understanding of food safety regulations and hygiene standards Proficiency in using point-of-sale (POS) systems and inventory management software Flexibility to work a variety of shifts, including early mornings, evenings, and weekends LCQ and/or Manager's Certificate is highly desirable Strong organizational and time management skills Customer-focused mindset with a commitment to delivering exceptional dining experiences Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Description de l'entreprise Le Fairmont Monte Carlo est un hôtel de luxe situé au cœur de la Principauté de Monaco. Il est doté de 596 chambres, suites et résidences ainsi que de quatre restaurants, de six bars, d'un Centre Fitness, d'un Spa, de deux piscines, d'un Room Service et d'un service Traiteur. Description du poste Proposer constamment un service professionnel, amical et agréable Accueillir des clients selon les standards Fairmont Hotels & Resorts Superviser les Chefs de Rang, Commis et Hôtesses Gérer les réservations avec les hôtesses et le plan de salle Assurer un environnement de travail propre et sécuritaire Participer à l'élaboration de la carte en collaboration avec ses collègues Contrôler l'inventaire et les réquisitions quotidiennes Conseiller le client vers les suggestions et plats proposés chaque jour par le Chef Suivre le service du début à la fin Porter attention aux cartes-commentaires pour une amélioration constante du service. Signaler immédiatement tout disfonctionnement de l'environnement de travail ou matériel S'assurer d'une bonne communication en interne, préparer les briefings Qualifications 6 années d'expérience minimum en restauration Disponible le matin, le soir et la nuit Capacité de travailler en équipe et de leadership Langue française, anglaise et italienne Connaissance Micros, Microsoft un plus Informations supplémentaires Indemnité de nourriture Indemnité de transport Mutuelle d'entreprise avec prise en charge par le fonds social à hauteur de 50% Tarifs réduits dans l'hôtel (restauration, coiffeur, spa ) Tarifs réduits dans les hôtels du groupe Accor

Description de l'entreprise Ouverts depuis plusieurs dizaines d'années, l'hôtel Ibis de Laon est un établissement bien implanté sur Laon et situé dans une zone commerciale dynamique. Forts de cette situation cet hôtel de 72 chambres , rénové sur 50 % des chambres et des communs, avec la création d'une salle de réunion, en 2024. Il dispose d'une salle de restaurant dont l'activité est en cours de redynamisation et commence à porter ses fruits. Il dispose d'une salle de réunion équipée pour recevoir une vingtaine de personnes, d'un bar, et 1 terrasse. En rejoignant cet établissement vous constaterez une activité forte de façon aléatoire selon les évènements se déroulant sur le secteur, théâtre d'évènements liés à a guerre (par exemple " Le Chemin des Dames" entre autres ) Vous intégrez une équipe opérationnelle où vous pouvez être vous même. Vous apprécierez les avantages spécifiques du secteur et propres au groupe Accor. Description du poste Directeur d'exploitation (H/F/X) Capitaine à bord recherché(e) pour piloter l'hôtel Ibis de Laon ! Vous avez le sens de l'accueil, l'énergie d'un chef d'orchestre et l'âme d'un(e) leader. Cette annonce est pour vous. L'Hôtel Ibis de Laon comme décrit ci-dessus cherche son/sa Directeur(trice) d'exploitation pour écrire la suited'une belle aventure. Votre mission, si vous l'acceptez sera de : Faire tourner l'hôtel comme une montre suisse (ou presque) Fédérer, booster, inspire votre équipe avec humanité et bonne humeur Offrir une expérience client simple, chaleureuse et irréprochable Gérer les chiffres sans vous noyer dans les tableaux Excel Faire rayonner l'hôtel dans la région avec des idées et des actions concrètes Et vous, dans tout ça ? Vous avez de l'expérience en hôtellerie et vous savez ce que "piloter un hôtel" signifie (bien plus que tenir un planning) Vous avez le goût du terrain et êtes à l'aise aussi bien en salle qu'en réunion Vous aimez les gens, les chiffres et les défis à relever en équipe Vous êtes autonome, fiable, et vous savez garder le sourire mêmes les jours de pluie Ce que nous vous offrons : Un poste à responsabilités, mais avec une vraie liberté d'action Une équipe engagée, un cadre sympa et un quotidien qui bouge Les avantages du groupe Accor (et oui, ça compte) Et surtout : un projet humain, stimulant, et des journées qui ne se ressemblent pas Prêt(e) à embarquer ? Envoyer votre CV accompagné d'un petit mot qui vous ressemble à : Nous attendons une personne humaine, professionnelle et un peu rock'n'roll aussi Qualifications Expérience réussie dans l'hôtellerie et la restauration - Niveau Licence / Master Langues parlées : Français, Anglais,

Company Description Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland's most iconic five-star luxury hotels and resorts in the home of golf. Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property. Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations. Job Description Job Title: Head of Events Location: St Andrews, Fife Contract: Permanent, Full-time As Head of Events, you will be responsible for effectively managing and facilitating all corporate & social events while exceeding financial goals and customer expectations. You will manage the Event Sales Enquiry process to ensure deadlines are met while supporting, guiding, and mentoring your team members to ensure high colleague engagement and career progression. A little bit more about what you will be doing: Establishing productive relationships with all meeting planners through the planning and implementation of programs. Planning, organizing, and coordinating the assigned conventions, including all food and beverage, meeting room set up, recreational activities, and ensuring proper billing is maintained. Consistently performing standards of service, interacting with guests/clients and all hotel employees in a professional, gracious, and friendly manner. Guiding clients by making suggestions regarding all aspects of the event to ensure all guests' expectations are met and profitable margins are in place. Maintaining a working knowledge of the operation and service capabilities of all other hotel departments and facilities as they relate to the service of conventions. Preparing and submitting required reports in a timely manner. Establishing goals and targets for Events & Event Sales Colleagues with the Director of Sales & Marketing. Working closely with all inquiries to ensure Sales Standards are met consistently. Ensuring timely turnaround of the contract process. Leading daily, weekly, and monthly meetings as required (for example: BEO meetings, Resume Meetings, forecast meetings). Participating in department head meetings. Practicing effective revenue/yield management to include wise negotiation of meeting room space and effective price negotiation. Maintaining effective communication within the department, being responsive to training and instruction, and appraising management of any concerns, suggestions, and ideas. Staying aware of issues concerning sales, catering, banquets, and general hotel operations. Providing hotel departments with thorough information on all banquet events to ensure high levels of service and guest satisfaction. Following through with information distributed (BEO's, Resumes, Group Cover Sheets) to operational departments to ensure that it is understood and can be carried out in a manner which the meeting planner expects. Daily review of all banquet checks with each planner to confirm that all billing was done in accordance with actual requirements. Serving as a liaison with the meeting planner and operational staff to communicate any changes or needs that may spontaneously arise while the program is occurring. After the conclusion of the event, working with the accounting department to guarantee a detailed and complete final bill is sent to the client. Strategically and diplomatically dealing with any challenges that may arise and suggesting alternatives and solutions to those opportunities, never saying "NO" without offering an alternative. Qualifications Generating revenue and managing a culture of upselling within the team. Experience in managing large events. Luxury/Five Star background preferred. A dynamic go-getter ready to take their career to the next level. Eligible to work within the UK. Additional Information What is in it for you: Competitive Salary. Complimentary access to our championship golf courses. Discounted colleague rates for Accor Hotels worldwide. Staff shuttle service to/from St Andrews. Complimentary staff canteen. 50% off dining in all our Food and Beverage outlets. Fantastic colleague discounts for Spa treatments. ALL Heartist Program - discounts on lifestyle products such as Travel and Entertainment. Complimentary Access to our Gym and Pool services. Growth opportunities. On-the-job training. Regular social events. Colleague discounts in our Retail shops. Access to PressReader.

Company Description At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause-it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specializes in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognizes individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality. Job Description Situated within the exquisite ambiance of Sofitel London St James, our St James Bar epitomizes French sophistication in the heart of London. With meticulous attention to detail, we offer an array of fine spirits, wines, and handcrafted cocktails, creating an unparalleled experience for our guests. Renowned for our commitment to excellence, St James Bar has proudly received numerous prestigious awards, celebrating our dedication to setting the standard for sophistication and innovation in mixology. These accolades serve as a testament to our unwavering pursuit of perfection and our relentless passion for delivering exceptional hospitality. In this role, you will spearhead the delivery of an unmatched level of service, guaranteeing each guest an extraordinary and memorable experience. If you possess a genuine passion for providing distinctive and personalized service, coupled with a natural talent for inspiring and leading teams to excellence, we invite you to apply! As the new Bar Manager you will: Inspire and lead our bar team to deliver personalized service that exceeds expectations, ensuring each guest enjoys a unique and memorable experience. Curate and continually evolve an innovative cocktail menu that reflects the seasonal inspiration and elegant, playful spirit of St James Bar. Maintain unwavering standards of beverage quality, presentation, and consistency to uphold the bar's reputation for sophistication and creativity. Oversee precise inventory management, optimizing efficiency in ordering and stock control to enhance the bar's esteemed reputation. Uphold meticulous attention to detail, ensuring accurate posting of guests' checks at the conclusion of each service period. Mentor and cultivate the skills of our bar team, fostering their growth in both mixology expertise and the art of impeccable customer service. Uphold the highest standards of cleanliness and organization within the bar area, adhering meticulously to health and safety regulations. Collaborate with the Food & Beverage Manager to achieve collective goals of revenue growth and sustained profitability. Take an active role in engaging with social media platforms, serving as a dynamic advocate for the bar and Sofitel London St James. Ensure smooth operations and a motivated team ready for success by assisting with schedules, sales incentives, training, and additional outlet responsibilities. Qualifications Proven track record of excellence in a Bar Manager or similar leadership role within the luxury hospitality sector. Extensive knowledge and appreciation of spirits, wines, and current cocktail trends, coupled with an innate flair for creativity. Demonstrable expertise in mixology, with a portfolio showcasing your ability to craft unique and memorable cocktails. Exceptional leadership skills, coupled with outstanding communication and interpersonal abilities. Thrives in a fast-paced, high-end environment, consistently delivering excellence under pressure. Possesses an innate passion for delivering unparalleled customer service experiences. In-depth understanding of health and safety regulations within a hospitality setting. Holds relevant certifications and training in mixology and beverage service. Additional Information Discover a world of unparalleled perks tailored just for you: Competitive Salary, Performance Bonus, and Service Charge. Employee Benefit Card - Discounted rates at Accor properties worldwide. Free Stays in the UK or Ireland (4 nights/year) - Create unforgettable memories with your loved ones. Sofitel Experience - Enjoy a luxurious night at our hotel, complete with a delightful breakfast. Complimentary Meals While on Duty. Special Rates in F&B, Rooms & Spa - Treat yourself to luxury at unbeatable prices. Be Part of the Largest Hospitality Group in Europe. Exceptional Training and Development Opportunities through Apprenticeship Program. Global Growth Opportunities. Employee Assistance Program with 24/7 GP Access - Your well-being is our priority. Make a Difference with Corporate Social Responsibility and be a part of positive change. Social Events and Activities. Bring passion and dedication to excellence, and we will recognize your contribution with a variety of benefits, rewards, and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team. Let your passion shine, visit

Company Description There's a lively atmosphere at NENI . That's because the restaurant concept, devised by Haya Molcho and her sons, entirely revolves around sharing and enjoying meals together with passion and Balagan, meaning sympathetic chaos. Now with seven locations, we conjure up delicious dishes on plates and smiles on the faces of our guests. We are hosts with heart, soul and understanding. Heartfelt service and an authentic, personable style are integral for the pleasant chaos at the big round table to the experience that we offer. It's for that reason that as well as our guests, our colleagues feel at home when they are with us too. The motto of NENI is: Life is beautiful. Be part of it. COME AS YOU ARE & SHOW WHAT YOU CAN in a 4-day-workweek. Enjoy 3 days off every week and the opportunity to organize your free time more flexibly! Job Description How does your working day look like As part of your job you'll make sure that processes are flexible and that tables and work spaces are clean, so that you and your team work hand in glove - even if, once again, all the guests arrive at the same time. You'll be committed to the high standards of our food, and make sure your colleagues are committed to an equally special service experience. As a trained specialist, your batteries never run down, and you'll conjure up that "Wow!" expression on the guest's face. Qualifications Your personality counts more than your CV You've completed your training and have ideally already gained your first experience in the gastronomy. You have fun working with people, and enjoy making others feel good. You're passionate about good food and drinks, and enjoy discovering new concepts. You're not just bringing your abilities, but also your character. Additional Information What's in it for you Only work 4-days a week as a full-time team member without payment or holiday reduction. Get to know our 25hours hotels and stay for free for a maximum of 10 nights per year as an employee. Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world. Benefit from great offers from our numerous cooperation partners. Reconcile your personal situation with work - we are open to part-time employment, mini-jobs and any other adjustments. Be part of our hilarious staff parties and much more

Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions, and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable, and impactful experiences for your customers, for your colleagues, and for the planet. Hospitality is a work of heart, Join us and become a Heartist. Job Description Food & Beverage Supervisor Passionate about guest interaction, food and beverage? As a Food & Beverage Supervisor, you will lead your team to create unforgettable Food & Beverage experiences for our guests. What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and the opportunity to earn qualifications while you work Opportunity to develop your talent and grow within your property and across the world Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: Assist in leading, mentoring and training the Food & Beverage Operations team Supervise and delegate duties; Ensure brand standards are maintained Liaise with kitchen to ensure the highest standard of food quality and visual appeal Your experience and skills include: Service focused personality is essential and a passion for everything food and beverage Previous experience in a similar leadership role is an asset Strong interpersonal and problem-solving abilities and the ability to lead by example Qualifications Your experience and skills include: Service focused personality is essential and a passion for everything food and beverage Previous experience in a similar leadership role is an asset Strong interpersonal and problem-solving abilities and the ability to lead by example Additional Information Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Company Description We are looking for a Restaurant General Manager to be part of our team for The Hoxton, Southwark in our Seabird restaurant. The Hoxton, Southwark, the third Hoxton in our hometown of London. This London borough is known for its colourful history. Right here is where famous London pub The Prince Albert once stood. Patrons would bet on sport from their barstool, handing fistfuls of cash to the pub's very own licensed bookie! We have 192 bedrooms, 2 restaurants- Albie & Seabird and our first Working From location not just in London but Europe! Albie is our all-day neighbourhood restaurant, serving up familiar classics with a twist, inspired by the diverse international food scene of the surrounding neighbourhood. Seabird is our rooftop restaurant on the 14th floor, boasting an impressive raw bar, London's longest oyster list and panoramic views of the city. Seabird: Enjoy panoramic views in the heart of Southwark. Featuring an array of sea-to-table offerings with Portuguese and Spanish influences. Job Description What you'll do Reporting to our Director of F&B you will be responsible to provide a highly efficient and effective service, ensuring standards are maintained and guest needs are anticipated. Lead a large, dynamic FOH team. Drive innovation and create a culture of service excellence. Have a firm grip on the costs of the restaurant, from labour through to always striving to find efficient solutions whilst maintaining the quality and integrity of the product. Both guest and team experience will be at the heart of all you do. You'll lead your team by example, keeping them involved and motivated; helping them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you for leadership. Qualifications What we're looking for Ideally 2+ year experience in a similar Restaurant General Manager role in a busy, bustling environment. Proven track record managing a large FOH team. You've got a sharp eye for opportunity-always finding ways to boost revenue, keep costs in check, and create moments that wow guests while making smart business sense. A true passion for service whilst maintaining the integrity of our brand standards. Managerial skills to achieve budgeted KPI's in labour, COS% and OPEX. Individuals. You're looking for a place where you can be you; no clones in suits here. Passion for hospitality - whether that's a drink, a meal, an event or a bed for the night. You're all about having a positive impact on the people you interact with, leaving them with a memorable experience. You're not precious. We leave our egos at the door and help get things done. You're up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we'd have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information Whats in it for you Competitive salary. 25 days holiday (plus bank holidays), pension and life insurance. Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Excellent discounts across the global Ennismore family for you and your nearest and dearest (even if you decide to leave us!). Plenty of opportunity to progress and change it up while you're with us - we're growing quickly and globally and are part of a diverse family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Time off to volunteer with one of our partner charities. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Regular team get-togethers, from our High Fives to our (pretty special!) team parties - we know how to have a good time! Pay it forward, refer a friend and get a bonus on us.

Company Description We are currently looking for a VP of Operations to join the team. This role will be responsible for overseeing some of our Hoxton portfolio within the UK and Europe. We're growing quickly and have ambitious plans for our future, so we need someone who will support our EVP of Operations - The Hoxton, to lead our hotel operations to ensure our strategic goals and the direction of the company are met from quality and service standards, our people, to maintaining the financial performance of our operations, as we continue to expand. Job Description What you'll do Provide expertise and guidance to our GMs and hotel leadership teams. Work closely and collaboratively with our GMs and their leadership teams to ensure they are aligned on company goals and objectives, through setting, monitoring data and analysing key KPIs, ensuring clear accountability and ownership. Work closely and collaboratively with our GMs and their leadership teams to develop annual budgets to accurately forecast financial performance and to deliver financial results in accordance with those budgets. Identify and drive growth opportunities with hotel teams. Be involved with Operations reviews providing input and support to the hotel management teams, sharing learnings and best in class examples from the wider Ennismore family. Work closely with onsite teams to drive on-site project delivery on time and on budget and liaise with owners to overcome any arising issues. Act as primary contact with our owners, presenting clear and insightful reports that not only share numbers but also tell the story behind them. Support the EVP of Operations and Regional teams on sales, revenue, PR & brand, finance, food & beverage, operations and all things people, instilling the brand standard and expectations into the hotel teams. In addition to overseeing The Hoxton portfolio, you will also be responsible for supporting the GM and leadership team of the newly opened Hyde London City property. Qualifications What we're looking for 5+ years' experience as Cluster/Area/Regional GM with a proven record of driving performance through both operational and service results. A commercially focused and analytical leader, constantly reviewing hotel performance and driving managed hotels to achieve and exceed short- and long-term goals. Experience in managing diverse ownership groups and working collaboratively to ensure both brand and owner targets are consistently met and exceeded. Strong leadership skills, able to develop positive and collaborative relationships with a variety of stakeholders. Thrives in a creative and entrepreneurial environment rather than a structured and established work environment. Significant experience in developing and executing strategic operations and financial/budget control. An out-of-the-box thinker who makes brave choices and inspires others to do the same. Looking for a place to be yourself: no clones in suits. Not precious; leave egos at the door and help get things done. Open to doing things differently and trying (almost) everything once. Wants to be part of a team that works hard, supports each other, and has fun along the way. Additional Information What's in it for you Join an innovative, fast-growing, international group committed to building a global brand. The chance to challenge the norm and work in a creative and rewarding environment. Become part of a passionate team focused on creating great hospitality experiences and building a portfolio of brands. Great discounts across the entire Ennismore family. A competitive package and plenty of opportunities for development.

Company Description The Novotel Sheffield Centre hotel offers family-friendly comfort right in the heart of the city. A 4-star hotel perfectly blends style with convenience. The hotel is located within walking distance of Sheffield train station, the Crucible and Lyceum theatres and a short tram ride to Sheffield Arena, making it ideal for guests looking to enjoy some of the cities well-known landmarks. Job Description WHAT WE ARE SEEKING: In your role you will manage the hotel and take a hands on approach to all aspects and day to day operations of the business. You convey the hotel's brand image and service culture through your exemplary attitude, warm and friendly welcome and strong presence in the operations. With strong commercial skills, you will support the Sales & Revenue Teams in driving Top Line. Drive an engaged team, guest satisfaction and maximize operating results. Qualifications YOUR SKILLS AND EXPERIENCE INCLUDE: Previous General Manager experience in mid-scale or similar hotels is necessary. GM will have great people skills, leading an established team in a very successful and vibrant city centre hotel. Previous experience managing owner relationships. Commercially driven, ideally you must have experience within mid-scale hotels. For the successful applicant, the role offers the chance to contribute to the success of the hotel in a competitive market while providing individual challenge and personal development. The role offers an attractive Salary and benefits of being a part of Accor. Additional Information One more thing By working at the Novotel Sheffield Centre you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor's limitless opportunities. Discover our Talent stories at or on Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.