Notting Hill Genesis Group is seeking an HR and Onboarding Officer to deliver a high quality, customer focused HR service across the organisation. You will manage onboarding, recruitment administration, and core HR processes with accuracy and attention to detail. The role focuses on providing clear HR guidance, ensuring compliance with statutory requirements, and supporting managers in decision making. Hybrid working arrangements apply, with several in person requirements at the main office.
Aug 29, 2026
Full time
Notting Hill Genesis Group is seeking an HR and Onboarding Officer to deliver a high quality, customer focused HR service across the organisation. You will manage onboarding, recruitment administration, and core HR processes with accuracy and attention to detail. The role focuses on providing clear HR guidance, ensuring compliance with statutory requirements, and supporting managers in decision making. Hybrid working arrangements apply, with several in person requirements at the main office.
Our HR function is evolving into a confident, proactive partnership model. We are integral to delivering high quality, efficient and compliant HR services, supporting a positive, values-led colleague and candidate experience across the organisation. The HR and Onboarding Officer plays a key role in delivering this. As part of a customer focused HR service, you will ensure colleagues and candidates experience a smooth, professional and compliant journey, for the whole employee lifecycle. What the role is all about You do not need housing sector experience to succeed. What matters most is your ability to deliver high quality HR support, provide clear and accurate advice, and manage processes efficiently with strong attention to detail: including recruitment administration, onboarding, first line advice and core HR processes. How you'll make a difference You will contribute to organisational success by: Delivering a first class, customer focused HR service that is timely, accurate and compliant Ensuring a smooth and professional onboarding experience for all new starters and internal movers Providing clear and practical HR advice that supports managers to make informed decisions Supporting compliance with statutory and organisational requirements across all HR activities How you'll do it Deliver end to end onboarding processes, ensuring candidates are set up for success from day one Support recruitment activity and work closely with talent acquisition and induction teams to meet business needs Ensure all pre employment checks (e.g. DBS, Right to Work, visa sponsorship and other statutory requirements) are completed accurately and on time Provide first line HR advice and support to managers and colleagues, resolving queries efficiently and effectively Manage a range of lower level HR casework, applying sound judgement and ensuring consistency Produce clear, accurate correspondence and maintain high quality HR records and data Support organisational change activities, audits and compliance requirements The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Experience of working in a HR function, delivering administrative and advisory support Proven ability to deliver a high quality onboarding and recruitment administration process Experience providing clear and accurate HR advice to managers and colleagues Good understanding of employment law and HR best practice Strong organisational skills, with the ability to manage competing priorities without compromising quality Excellent communication skills, with the ability to explain information clearly and professionally High attention to detail with a strong focus on accuracy and compliance Desirable: CIPD Level 3 qualification or working towards it Hybrid arrangements - currently at least three days a week in our main office but more may be needed depending on work and interactions required. What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary All about us Notting Hill Genesis is a not for profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and 10,000 more in our pipeline and we employ around 1,800 employees. For more information on what we do and what makes us different please visit: We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.To find out more about our approach to equality, diversity and inclusion please visit:
Aug 29, 2026
Full time
Our HR function is evolving into a confident, proactive partnership model. We are integral to delivering high quality, efficient and compliant HR services, supporting a positive, values-led colleague and candidate experience across the organisation. The HR and Onboarding Officer plays a key role in delivering this. As part of a customer focused HR service, you will ensure colleagues and candidates experience a smooth, professional and compliant journey, for the whole employee lifecycle. What the role is all about You do not need housing sector experience to succeed. What matters most is your ability to deliver high quality HR support, provide clear and accurate advice, and manage processes efficiently with strong attention to detail: including recruitment administration, onboarding, first line advice and core HR processes. How you'll make a difference You will contribute to organisational success by: Delivering a first class, customer focused HR service that is timely, accurate and compliant Ensuring a smooth and professional onboarding experience for all new starters and internal movers Providing clear and practical HR advice that supports managers to make informed decisions Supporting compliance with statutory and organisational requirements across all HR activities How you'll do it Deliver end to end onboarding processes, ensuring candidates are set up for success from day one Support recruitment activity and work closely with talent acquisition and induction teams to meet business needs Ensure all pre employment checks (e.g. DBS, Right to Work, visa sponsorship and other statutory requirements) are completed accurately and on time Provide first line HR advice and support to managers and colleagues, resolving queries efficiently and effectively Manage a range of lower level HR casework, applying sound judgement and ensuring consistency Produce clear, accurate correspondence and maintain high quality HR records and data Support organisational change activities, audits and compliance requirements The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Experience of working in a HR function, delivering administrative and advisory support Proven ability to deliver a high quality onboarding and recruitment administration process Experience providing clear and accurate HR advice to managers and colleagues Good understanding of employment law and HR best practice Strong organisational skills, with the ability to manage competing priorities without compromising quality Excellent communication skills, with the ability to explain information clearly and professionally High attention to detail with a strong focus on accuracy and compliance Desirable: CIPD Level 3 qualification or working towards it Hybrid arrangements - currently at least three days a week in our main office but more may be needed depending on work and interactions required. What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary All about us Notting Hill Genesis is a not for profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and 10,000 more in our pipeline and we employ around 1,800 employees. For more information on what we do and what makes us different please visit: We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.To find out more about our approach to equality, diversity and inclusion please visit:
Notting Hill Genesis is a not for profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and 10,000 more in our pipeline and we employ around 1,800 employees. For more information on what we do and what makes us different please visit: We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: What you'll do Notting Hill Genesis, one of London's largest housing associations, is seeking a Compliance Assistant to join our thriving Operations team. As an EMA Compliance Assistant, you'll play an important role in helping us maintain safe, compliant homes across our externally managed portfolio. Working closely with External Managing Agents (EMAs), Property Managers and Housing Officers, you'll support the management of essential property compliance activities, making sure key safety actions and documentation are completed accurately and on time. Through your work, you'll help ensure statutory requirements are met, compliance records are kept up to date, and residents can feel confident that their homes are safe and well managed. The EMA Compliance Assistant role is central to improving service reliability, strengthening customer trust and supporting high standards across our properties. How you'll do it Support the delivery of compliance requirements across properties managed by External Managing Agents. Monitor compliance status using internal systems, ensuring documentation such as gas safety certificates and water risk assessments is obtained, recorded and uploaded correctly. Track and follow up Fire Risk Assessment (FRA) actions, ensuring completion within required timescales. Work towards agreed compliance KPIs and performance measures, supporting continuous improvement. Carry out periodic site visits to check compliance with fire, health and safety requirements. Liaise regularly with EMAs by phone and email to resolve outstanding actions and respond to compliance related queries. Provide day to day compliance support to Property Managers and Housing Officers, adapting to service needs where required. Hybrid working applies, with at least three days per week in the office, depending on service needs. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Essential Experience providing customer focused support and communicating effectively with internal and external stakeholders. Strong organisational skills, with the ability to manage workload independently and prioritise tasks. Excellent attention to detail and a high level of accuracy in record keeping. Comfortable speaking with external partners by phone to follow up on compliance matters. Ability to problem solve and adapt to changing priorities in a fast paced environment. Desirable Property management background - Understanding of housing management, property compliance and safety. What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary All about us Notting Hill Genesis is a not for profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and 10,000 more in our pipeline and we employ around 1,800 employees.
Aug 27, 2026
Full time
Notting Hill Genesis is a not for profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and 10,000 more in our pipeline and we employ around 1,800 employees. For more information on what we do and what makes us different please visit: We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: What you'll do Notting Hill Genesis, one of London's largest housing associations, is seeking a Compliance Assistant to join our thriving Operations team. As an EMA Compliance Assistant, you'll play an important role in helping us maintain safe, compliant homes across our externally managed portfolio. Working closely with External Managing Agents (EMAs), Property Managers and Housing Officers, you'll support the management of essential property compliance activities, making sure key safety actions and documentation are completed accurately and on time. Through your work, you'll help ensure statutory requirements are met, compliance records are kept up to date, and residents can feel confident that their homes are safe and well managed. The EMA Compliance Assistant role is central to improving service reliability, strengthening customer trust and supporting high standards across our properties. How you'll do it Support the delivery of compliance requirements across properties managed by External Managing Agents. Monitor compliance status using internal systems, ensuring documentation such as gas safety certificates and water risk assessments is obtained, recorded and uploaded correctly. Track and follow up Fire Risk Assessment (FRA) actions, ensuring completion within required timescales. Work towards agreed compliance KPIs and performance measures, supporting continuous improvement. Carry out periodic site visits to check compliance with fire, health and safety requirements. Liaise regularly with EMAs by phone and email to resolve outstanding actions and respond to compliance related queries. Provide day to day compliance support to Property Managers and Housing Officers, adapting to service needs where required. Hybrid working applies, with at least three days per week in the office, depending on service needs. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Essential Experience providing customer focused support and communicating effectively with internal and external stakeholders. Strong organisational skills, with the ability to manage workload independently and prioritise tasks. Excellent attention to detail and a high level of accuracy in record keeping. Comfortable speaking with external partners by phone to follow up on compliance matters. Ability to problem solve and adapt to changing priorities in a fast paced environment. Desirable Property management background - Understanding of housing management, property compliance and safety. What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary All about us Notting Hill Genesis is a not for profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and 10,000 more in our pipeline and we employ around 1,800 employees.
# Vacancies Heat Network Strategy Manager Job Introduction What you'll do As the Heat Network Strategy Manager, you will shape and deliver NHG's heat network strategy, ensuring our services remain sustainable, compliant, customer-focused, and commercially effective. Reporting into the Energy and Water team, you will lead on the strategic development of heat network delivery models, governance frameworks, and regulatory readiness across NHG's growing portfolio.You'll oversee the integration of new heat networks into operational business functions, manage relationships with Energy Service Companies (ESCOs) and external consultants, and ensure compliance with evolving heat network regulation and statutory frameworks.Working closely with internal teams, developers, local authorities, government bodies, and third-party partners, you'll play a key role in supporting NHG's environmental ambitions and delivering high-quality services for residents. How you'll do it Develop and implement NHG's heat network strategies, policies, and delivery models. Lead on heat network regulatory compliance, including Ofgem submissions and delivery of the heat network regulation readiness action plan. Monitor legislative and regulatory developments, assessing their impact on NHG and leading consultation responses where appropriate. Establish and maintain policies, procedures, and governance frameworks that drive continuous improvement across heat network services. Lead procurement exercises for ESCO services and manage associated contracts and supplier relationships. Oversee the appointment and management of legal and commercial consultants supporting strategic heat network delivery. Coordinate the successful integration of new heat network schemes into operational business functions. Identify opportunities for connection to existing district heat networks and support strategic growth opportunities. Review leases and tenancy agreements to ensure alignment with charging and operational processes. Develop robust compliance reporting processes, maintaining accurate records and systems. Manage risks associated with heat network operations and regulatory obligations. Conduct research and represent NHG at industry events, forums, and stakeholder meetings to inform strategic direction and best practice. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Outline the essential and desirable criteria for the role. 2-3 bullet points each is sufficient. Essential: Relevant professional qualification in an energy or environmental field, or equivalent experience in a similar role for 3+ years. Strong understanding of heat network infrastructure, operations, and delivery models. Knowledge of ESCO structures and energy service delivery vehicles. Understanding of relevant heat network regulations and statutory frameworks. Significant experience in contract management and supplier engagement. Experience working with developers, contractors, local authorities, and other stakeholders. Strong research, reporting, and presentation skills. Excellent project coordination skills with the ability to manage multiple workstreams effectively. Proven stakeholder management and relationship-building capability. Strong written and verbal communication skills. Intermediate IT and systems skills, including Microsoft Office. What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and 10,000 more in our pipeline and we employ around 1,800 employees.For more information on what we do and what makes us different please visit: welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1: If you are interested, please send your application now!Step 2: Successful candidates will be asked to do an assessmentStep 3: Successful candidates will be invited to interviewPlease apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via . NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. Attached documents Values and Behaviours (7).pdf Heat network strategy manager role profile - May 2026.pdfApply+ Leaflet OpenStreetMap contributors Heat Network Strategy Manager Salary £61,408 to £68,231 per annum for 35 hours per week. Frequency Annual Job Reference nhg/TP/39225/1885 Contract Type Fixed Term Contract Details 10 month Fixed term contract Working Hours 35 Location Bruce Kendrick House , United Kingdom Posted on 19 May, 2026 Closing Date 2 June, 2026
May 29, 2026
Full time
# Vacancies Heat Network Strategy Manager Job Introduction What you'll do As the Heat Network Strategy Manager, you will shape and deliver NHG's heat network strategy, ensuring our services remain sustainable, compliant, customer-focused, and commercially effective. Reporting into the Energy and Water team, you will lead on the strategic development of heat network delivery models, governance frameworks, and regulatory readiness across NHG's growing portfolio.You'll oversee the integration of new heat networks into operational business functions, manage relationships with Energy Service Companies (ESCOs) and external consultants, and ensure compliance with evolving heat network regulation and statutory frameworks.Working closely with internal teams, developers, local authorities, government bodies, and third-party partners, you'll play a key role in supporting NHG's environmental ambitions and delivering high-quality services for residents. How you'll do it Develop and implement NHG's heat network strategies, policies, and delivery models. Lead on heat network regulatory compliance, including Ofgem submissions and delivery of the heat network regulation readiness action plan. Monitor legislative and regulatory developments, assessing their impact on NHG and leading consultation responses where appropriate. Establish and maintain policies, procedures, and governance frameworks that drive continuous improvement across heat network services. Lead procurement exercises for ESCO services and manage associated contracts and supplier relationships. Oversee the appointment and management of legal and commercial consultants supporting strategic heat network delivery. Coordinate the successful integration of new heat network schemes into operational business functions. Identify opportunities for connection to existing district heat networks and support strategic growth opportunities. Review leases and tenancy agreements to ensure alignment with charging and operational processes. Develop robust compliance reporting processes, maintaining accurate records and systems. Manage risks associated with heat network operations and regulatory obligations. Conduct research and represent NHG at industry events, forums, and stakeholder meetings to inform strategic direction and best practice. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Outline the essential and desirable criteria for the role. 2-3 bullet points each is sufficient. Essential: Relevant professional qualification in an energy or environmental field, or equivalent experience in a similar role for 3+ years. Strong understanding of heat network infrastructure, operations, and delivery models. Knowledge of ESCO structures and energy service delivery vehicles. Understanding of relevant heat network regulations and statutory frameworks. Significant experience in contract management and supplier engagement. Experience working with developers, contractors, local authorities, and other stakeholders. Strong research, reporting, and presentation skills. Excellent project coordination skills with the ability to manage multiple workstreams effectively. Proven stakeholder management and relationship-building capability. Strong written and verbal communication skills. Intermediate IT and systems skills, including Microsoft Office. What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and 10,000 more in our pipeline and we employ around 1,800 employees.For more information on what we do and what makes us different please visit: welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1: If you are interested, please send your application now!Step 2: Successful candidates will be asked to do an assessmentStep 3: Successful candidates will be invited to interviewPlease apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via . NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. Attached documents Values and Behaviours (7).pdf Heat network strategy manager role profile - May 2026.pdfApply+ Leaflet OpenStreetMap contributors Heat Network Strategy Manager Salary £61,408 to £68,231 per annum for 35 hours per week. Frequency Annual Job Reference nhg/TP/39225/1885 Contract Type Fixed Term Contract Details 10 month Fixed term contract Working Hours 35 Location Bruce Kendrick House , United Kingdom Posted on 19 May, 2026 Closing Date 2 June, 2026